1-SS Letter.pdf

PDF 165 KB Posted

Attached to
Fire Alarm Service Maintenance and Monitoring
Solicitation number
SS-26-00412
Issued by
Hillsborough County, Florida

About this file

This is a Sole Source Letter from Siemens Industry, Inc. to Hillsborough County, Florida, regarding fire alarm system maintenance and monitoring services. Hillsborough County intends to award a sole source procurement to Siemens Industry, Inc. for ongoing and as-needed maintenance, monitoring, and repair services to fire alarm systems at four County buildings: the Government Center (601 E Kennedy Blvd), Edgecomb Courthouse (800 E Twiggs Street), Water Resources (15610 Premiere Drive), and an additional County facility. The procurement is being made in accordance with Section 3-205(2)(b) of the County's Procurement Policy. The contract term is one year, with the County reserving the right to extend the period, adjust the scope of services, and increase the award amount accordingly. This notice of intent is not a request for competitive proposals, though contractors able and interested in providing all identified proprietary parts, goods, and services may submit clear and convincing information to challenge the intended award by the specified Close Date through the EUNA Procurement system.

The estimated cost for the one-year contract is $80,012.50. Siemens Industry, Inc. is designated as the sole provider capable of servicing the County's proprietary fire alarm systems based on its status as the manufacturer of the installed equipment and proprietary hardware and software, its exclusive access to proprietary software, its factory-trained and certified service and engineering staff, its ability to program the panels, its 24-hour call center support with local technical support, and its exclusive access to firmware updates, software releases, technician alerts, and product application notices. The County reserves the right to review any properly submitted challenges to this procurement to determine whether bona fide competition exists and whether to conduct the procurement as a competitive solicitation.

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Text version

Siemens Industry, Inc. 8010 Woodland Center Blvd Suite 1800 Tampa FL 33614

Sole Source Letter

February 3, 2026

Siemens Industry, Inc. is the most proficient and capable service provider for Siemens equipment. Siemens has over sixty years of experience with technology and innovation in the fire and life safety business. We stand behind our work and equipment and are committed to operational excellence. Coupled with this high level of service, Siemens is also the manufacturer of the proprietary hardware and software associated with the Fire

Alarm Systems currently installed in the Hillsborough County Government Center, 601 E Kennedy Blvd, Edgecomb Courthouse, 800 E Twiggs Street, and Water Resources, 15610 Premiere Drive buildings. Here are the reasons why Siemens Industry, Inc is the only service provider qualified to provide service at the above reference properties:

• Siemens is the manufacturer of the equipment that is installed at your sites

• Siemens is the only provider of the proprietary software used

• Siemens created customer software configuration in the system, and provided application engineering for the project

• Siemens is the only service provider who can program the panels

• Siemens has the highest level of engineering support because the service and engineering staff are factory trained and certified on our equipment

• Siemens is the only company with technicians who are factory trained for performing testing and inspection services on our equipment

• Siemens offers 24-hour call center support along with local service and technical support

• Passcodes- our current panels have passwords that prevent unauthorized users from entering the testing / maintenance modes

• Maintenance – aside from the issues above, our competitors are not going to receive information on the equipment they are attempting to service. This includes items such as:

-Marketing updates

-Firmware of software releases

-Technician ALERT notices

-Product application notices

Best regards, SIEMENS INDUSTRY, INC.

Smart Infrastructure - Buildings

File details come from the government source that posted it. Updated .