2_PWS_DEMIL_Final_KO Approved.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

SERVICE/REPAIR OF FOUR (4) DEMILITARIZATION (DEMIL) EXPLOSION PROOF

CAMERAS AND SIX (6) FLIRS CAMERAS ON X-RAY FACILITY

1.0 GENERAL: This is a requirement to have four (4) Demilitarization (DEMIL) Cameras, (stainless steel, explosion proof, external) and six (6) Flir CP-6302 6302-31-I 2 Megapixel Outdoor Network IR PTZ Camera, 30X Lens, Service (Repairs Only), as described within this Performance Work Statement.

1.1 SCOPE: This is a requirement to have four (4) Demilitarization (DEMIL) Cameras (stainless steel, explosion Letterkenny Munitions Center (LEMC) purchased four (4) Cameras for the proof, external) Service (Repairs Only), as described within this Performance Work Statement. Demilitarization/Burning Grounds surveillance activities, and they are positioned at least 50 feet above the ground on metal/wooden structures. This camera system has exceeded the warranty period and now requires a service contract to support any repairs necessary. The system is currently operational, and it is not exhibiting evidence of mechanical malfunction or failure. This system is of industrial grade and strength, explosion proof and can function outside in various temperatures in an explosive environment. This system includes the 4 individual cameras, the electronic interface/control head end, all wiring connected to the cameras both internally and externally, the power servicing the cameras, the fiber/wiring from the monitor station to the camera, the connections from the external wiring to the monitor station, the monitor system, the camera controls at the monitor station, and the digital video recorder. LEMC also has six (6) Flir CP-6302-31-I 2 Megapixel Outdoor Network IR PTZ Camera, 30X Lens cameras for the XRAY Facility positioned on top of the XRAY building that are operational and have exceeded the warranty period that require a service contract to support any necessary repairs.

1.2 BACKGROUND: Letterkenny Munitions Center (LEMC) has a requirement to monitor and record the DEMIL activities. The cameras were purchased new in 2015 and were installed by a contractor company. The cameras monitor all activities that occur in DEMIL on a day-to-day basis.

1.3 PERIOD OF PERFORMANCE (PoP): The Period of Performance shall be one Base Year of 12 months and two

(2) 12-month option years. The Period of Performance reads as follows:

1.3.1 BASE YEAR: 04 Sept 2025 to 03 Sept 2026

1.3.2 Option Period 1: 04 Sept 2026 to 03 Sept 2027

1.3.3 Option Period 2: 04 Sept 2027 to 03 Sept 2028

1.4 GENERAL INFORMATION:

1.4.1 QUALITY CONTROL (QC): The contractor shall develop and maintain an effective Program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QC program is how it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QC Plan, the contractor shall obtain the KO’s (KO) acceptance in writing of any proposed changes to its QC system.

1.4.2 QUALITY ASSURANCE (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Technical Exhibit 1, Performance Requirements Summary. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 RECOGNIZED HOLIDAYS: The following are recognized US holidays and the date for each can be found at the following website: http://www.opm.gov/Operating_Status_Schedules/fedhol/Index.asp The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Juneteenth Day

1.4.3.6 Independence Day

1.4.3.7 Labor Day

1.4.3.8 Columbus Day

1.4.3.9 Veteran’s Day

1.4.3.10 Thanksgiving Day

1.4.3.11 Christmas Day

1.4.3.12 When an observed holiday falls on a Tuesday or Thursday, the Depot regularly schedules a closure on the corresponding Monday or Friday.

1.4.4 PLACE AND PERFORMANCE OF SERVICES: The contractor shall provide services between the hours of 0730 and 1530 on Monday through Thursday, and possibly Friday, except on recognized US holidays, or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the location provided at time of award, supervised by the TPOC. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Also, while on site at LEMC, the contractor is responsible for the performance and conduct of his employees.

1.4.5 SECURITY REQUIREMENTS: The Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 PHYSICAL SECURITY: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.5.2 Data Rights: The Government has unlimited rights to all documents/material produced under this contract, and all information recorded by the cameras. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.6 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, TPOC, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced the contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.7 CONTRACT MANAGER (CM): The contactor shall provide a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.8 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contact personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. In adherence to Letterkenny Security protocol, contract representatives will always wear visitor badges. The contractor shall also ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.

2.0 DEFINITIONS AND ACRONYMS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.4 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.5 LEMC: Letterkenny Munitions Center

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, a quoter can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privities of contract with the subcontractor.

2.1.11 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation

CAC Common Access Card CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer LEMC Letterkenny Munitions Center POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QC Quality Control QCP Quality Control Program TE Technical Exhibit TPOC Technical Point of Contact

3.0 GOVERNMENT FURNISHED PROPERTY, MATERIAL, EQUIPMENT AND SERVICES (GFP/M/E/S):

The Government will provide the facilities, equipment, materials, and/or services listed below:

3.1 FACILITIES: The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS. While in this workspace the contractor will be escorted and supervised while completing the actions outlined in this PWS.

3.2 EQUIPMENT: None

3.3 MATERIALS: None

3.4 SERVICES: None

3.5 UTILITIES: The Government will provide the contractor with access to basic utilities, including electricity and lighting. The contractor shall instruct employees in utilities conservation practices. The contractor shall observe the DEMIL schedule and may be denied access to the actual cameras during the operations.

4.0 CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT (CFP/M/E):

4.1 GENERAL: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 CONTACT: The contractor shall provide an e-mail address, name and telephone number for repair assistance and scheduling during both regular hours and non-business hours.

4.3 EQUIPMENT/TOOLS: The contractor shall provide all test equipment, tools, and other special equipment necessary to conduct troubleshooting, repairs or install replacement parts on the DEMIL cameras. This will include equipment like a man lift, in order to reach the cameras when necessary.

5.0 REQUIREMENS: The contractor shall:

5.1 REPAIRS: Respond to a repair request (normal repair, not urgent or emergency), by conducting troubleshooting over the phone, and then establish a repair plan to return the equipment to a fully functioning state within a 24-hour period, which requires the contractor to schedule the repair for a convenient time frame within 24 hours. This scheduled repair could be days, to weeks away from the report. The repairs will be conducted as routine repairs, which does not include immediate urgent on-site response, or emergency repairs. The billable time for the repair does not start until the technician is on site and physically troubleshooting the cameras. The contractor shall conduct the routine repairs according to a schedule that has a timeframe that is agreeable to both the Government and the contractor. The contractor shall include all travel and administrative fees into the hourly repair rate. The hourly rate will include travel, troubleshooting, disassembly, assembly, installation, removal of defective parts/materials, and programming actions to return the cameras to a functioning state that would normally occur during a repair.

5.2 PARTS/MATERIALS: This includes all parts and materials used during repairs. The contractor shall provide all necessary parts for all work performed under this contract. The TPOC approves all parts costing more than one hundred fifty dollars ($150) each that are parts required by services performed under paragraphs 5.1. Repair parts/materials shall be billed as actual cost, without any mark up of cost. The cost of the parts/materials shall be listed on a separate line on the final invoice documents. This shall not be construed to mean that the contractor has exclusive rights to supply all parts required to perform routine repairs or maintenance. The Government reserves the right to procure any or all parts/materials by the most advantageous means and in the best interest of the Government.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

PWS Paragraph Task Performance Standard Acceptable

Quality Levels

(AQL)

Surveillance Method / By

Whom

5.0 Requirements

The contractor shall perform repairs within the established timeframes.

The contractor shall perform repairs within the established timeframes 100% of the time each month by conducting tests and documenting the results.

3% defect rate

Periodic Inspection TPOC will review monthly all repair documents.

5.1 Repairs

Respond to a repair request (normal repair, not urgent or emergency)

Establish a repair plan to return the equipment to a fully functioning state within a 24-hour period

100%

Repaired

TPOC will review Report of repaired equipment

5.2 Parts/Materials

The contractor shall provide all necessary parts for all work performed under this contract

TPOC shall approve all parts costing more than one hundred fifty dollars ($150) each that are parts required by services performed under paragraphs

5.1. Repairs

Repair parts/materials shall be billed as actual cost, without any mark up of cost. The cost of the parts/materials shall be listed on a separate line on the final invoice documents

TPOC

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency Number of Copies

Medium/For mat

Submit To

5.0 Requirements

5 days after repair

Electronic Submission

TPOC, jason.w.straley.civ@army.mil

5.1 Repair Report

As required

5.2 Repair

time/cost estimate

As requested, the cost of the parts/materials shall be listed on a separate line on the final invoice documents.