2.2.1(d) Attachment 4 Evaluation Factors 3.19.26 Rev.pdf

Department of Homeland Security

Federal Emergency Management Agency

PROTECTIVE SERVICES OFFICERS

Evaluation Factors

RFP: 70FBR226R00000006

Level II - Armed Protective Services Officers (PSO) Evaluation Factors

The U.S. Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Mission Support, Office of the Chief Security Office/Region 2 Security Office has a requirement for Level II Armed Protective Security Officer

(PSO) and Patrol Services as the main Physical Security measure minimizing risks and vulnerabilities while ensuring the security of the Agency’s assets and personnel as stated in the Statement of Work (SOW).

This requirement is a small business set-aside for local firms in Puerto Rico. Local firms are defined as those companies residing or primarily doing business in Puerto Rico in accordance with the Stafford Act Sec. 307. Use of Local Firms and

Individuals 42 U.S.C. 5150 and FAR 26.202-1.

Evaluation Factors for Award

An award will be made to the responsive, responsible contractor who provides the best value to the Government.

A best value determination will be considered using the following factors: Technical Capability, Past Performance, and

Price. The relative order of importance of the evaluation factors are as follows: Factor 1 – Technical Capability is significantly more important than Factor 2 – Past Performance. Furthermore, all non-price factors (Technical Capability and Past Performance), when combined, are significantly more important than Factor 3 – Price. Each proposal will be evaluated according to the following criteria:

1. Technical Capability

2. Past Performance

3. Price

Factor 1 – Technical Capability

The response must include answers and/or provide proof to the following questions:

Question 1: Please provide in detail the contractors’ ability to staff all FEMA locations?

Question 2: How many Protective Service Officers (PSOs) does the company have available to staff all FEMA locations?

Question 3: Does the company have the required uniform, equipment, and firearms to ensure the safety and security of the PSOs and provide safety and security to FEMA personnel and assets in accordance with the Statement of Work (SOW)?

Question 4: Does the company have the required patrol vehicle required for patrolling services?

Question 5: Can the contractor comply with Hours of Operation and Labor hours as stated in the Statement of Work (SOW)?

Question 6: What approach(es) will your company undertake to demonstrate how it will fulfill and comply with the requirements in the SOW?

All Offerors: - The response must include answers and/or provide proof to the following:

• Offeror must provide all documents for minimum qualifications – reference the SOW Sections 5 & 6;

• Offeror must provide proof of insurance – reference the SOW Section 5;

• Offeror must provide a copy State License - reference the SOW Section 5 & 6;

• Offeror must provide the City / County and or Corporate License, if applicable - please reference the SOW Section

5 & 6;

• Offeror must provide license of the security company or a Letter from the individual that owns all the weapons stating the company may utilize these weapons for security functions - reference the SOW Section 5;

• Offeror must provide a list of weapons by manufacturer, model, caliber, serial number, license number, and expiration

– reference the SOW Section 5.1.8 and Attachment 5 PSO Profile Spreadsheet;

• Offeror must provide a list of PSOs Uniform and Equipment Checklist plan and / or purchase, reference the SOW Section

9 and Attachment 6 PSO On-hand Uniform & equipment Checklist Spreadsheet;

• Offeror must provide a Draft Transition Plan - reference the SOW Section 15.1.3;

Factor 2 - Past Performance

The submitted past performance experiences shall be of contractual work that are like the requirements set forth in this solicitation. Past Experience summaries shall be for projects completed in the last three (3) years or currently in process, which are of similar size, scope, and complexity relevant to the effort required by this solicitation. Contracts listed may include those entered by the Federal Government, Agencies of State and Local governments, and Commercial customers. Contracts with the parent or an affiliate of the offeror may not be used. The following information shall be provided for each referenced contract:

a. Program title or product name

b. Contract number

c. Contract type

d. Brief synopsis of work performed.

e. Brief discussion of how the work was performed and how is relevant to this solicitation.

f. Contract Value

The Government will consider the above information, as well as information obtained from any other sources, when evaluating the offeror’s experience. The past performance evaluation will assess the Offeror's record of relevant and recent work for government and private sector clients.

Factor 3 - Price

Offerors shall complete Attachment 8 CLIN Pricing Sheet. Do not change the government provided spreadsheet; simply Page 108 of 114Page 108 of 114 insert the fixed labor rate.

EVALUATION FOR TECHNICAL CAPABILITY

The Government will evaluate the offeror’s comprehensive approach to achieving the overall objectives outlined in the

Statement of Work (SOW) based on the responses to the technical questions. Each response will be assessed based on the evaluated criteria. The adjectival rating and price shall be considered in determining the best value. Please note, lowest price does not necessarily equate to best value. The adjectival rating scheme and definitions are provided below.

RATING DEFINITIONS FOR TECHNICAL CAPABILITY

Rating Definition High Confidence The Government has high confidence that the Contractor understands the requirement, proposes a sound approach and will be successful in performing the contract with little or no Government intervention.

Low Confidence The Government has low confidence that the Contractor understands the requirement, proposes a sound approach or will be successful in performing the contract even with Government intervention.

EVALUATION FOR PAST PERFORMANCE

The Past Performance evaluation will assess the offeror’s probability of meeting the SOW requirements based on overall performance records of previous FEMA contracts, other government contracts, reviews of CPARS and any other performance history relevant to assessing the offeror’s probability of meeting the SOW’s requirement. The Offerors' past performance will be rated using the evaluation rating definitions for past performance provided in the below table.

RATING DEFINITIONS FOR PAST PERFORMANCE

Rating Definition

Neutral No relevant performance record is identifiable upon which to base a meaningful performance rating. This is neither a negative nor positive assessment.

Superior Based on an offeror’s past performance record, essentially no doubt exists that the offeror will successfully perform the required effort.

Satisfactory Based on an offeror’s past performance record, it is likely that the offeror will successfully perform the required effort.

Unsatisfactory Based on an offeror’s past performance record, it is not likely that the offeror will successfully perform the required effort.

EVALUATION FOR PRICE

The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. Although all non-price factors combined are considered significantly more important than price, price is still an important factor. Price may become a critical factor if two or more offerors are determined to be essentially equal following the evaluation of all factors other than price. In any event the Government reserves the right to make an award to the Offeror(s) whose proposal provides the best overall value to the Government.

The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. To account for the option periods possible under FAR 52.217-8 (maximum of six months), the Government will evaluate the option to extend services by adding six months of the offeror’s final option period price to the offeror’s total price.

This amount will be the total evaluated price.

The Government may choose to exercise the Option to Extend Services at the end of any performance period (base or option period). Prices for the base and option periods, including the 6-month option available under FAR 52.217-8, will be evaluated to ensure that they are fair and reasonable for performance of the requirements established in the solicitation and as proposed in the technical submission. The price for the effort associated with FAR 52.217-8 will not be included in the total awarded value at contract award. If, at the end of the contract’s/order’s period of performance (the end of the base period or any option period) and within the time established in the clause, the Government chooses to exercise this option, the pricing will be pursuant to the rates specified in the contract for the preceding performance period.

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