2.2.1_Solicitation 70FA2025Q00000006_CID GSA-BPA_Attachments_A-B-C_01-14-2024.pdf

This requirement is being solicited under GSA’s Multiple Award Schedule/

Federal Supply Schedules/Professional Services Category pursuant to

Federal Acquisition Regulation (FAR) 8.4 for Disaster Continuous Improvement Support Services as set forth in the Performance Work

Statement (PWS) dated 01/19/2024 provided as Attachment-1 on behalf of

FEMA, Continuous Improvement Division (CID).

Offerors shall provide a quotation in accordance with the instructions set forth herein. A complete GSA solution is required which is defined as an approach that does not require any open market services or supply. It is anticipated that a single-award GSA/Blanket Purchase Agreement (BPA) will be issued to the successful Offeror who will provide the best value to the Government, price and other factors considered.

See Sections D & E for RFQ Attachments/Exhibits and quotation preparation Instructions.

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS X UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA X ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL: Email Gregory Crouse at gregory.crouse@fema.dhs.gov

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30 57

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

70FA2025Q00000006 01/22/2025

02/15/2025

12:00AM ET

Department of Homeland Security/FEMA

Acquisition Preparedness Branch

Building D – Acquisition 541611

16825 South Seton Avenue

Emmitsburg MD 21727 $21.5M

N/A

X

Department of Homeland Security/FEMA

Office of the Administrator/Mission Support

Department of Homeland Security/FEMA

Building O -- Acquisition

16825 South Seton Avenue

Emmitsburg MD 21727

FEMA Finance Center

P.O. Box 9001

Winchester VA 22604

See CONTINUATION Page

To be set forth in call orders

Disclosure:

Please note that Garud Technology Services (GTS) is providing contract specialist support and/or policy quality review support for this contract action performing non-inherently Governmental functions. GTS’ blanket purchase agreement with FEMA for acquisition support includes a limitation on future contracting and requires all staff under the BPA to sign non-disclosure agreements. GTS staff under the BPA will have access to your proposal information including any proprietary data. By submitting a proposal, you are consenting to such access by GTS/BPA staff in support of this effort.

SECTION B - CONTINUATION BLOCK

B.1 MULTIPLE AWARD SCHEDULE/FEDERAL SUPPLY SCHEDULE/PROFESSIONAL

SERVICES CATEGORY INTRODUCTORY LANGUAGE

All clauses and provisions from the Federal Acquisition Regulation (FAR) and General Services

Administration Regulation (GSAR) from the applicable FSC Group of the Multiple Award Schedule and

Professional Services Schedule Program, and the specific GSA Schedule contract referenced on the

SF1449 in Block 2, are hereby incorporated by reference. The full text of any FAR and GSA clauses which are incorporated by reference may be obtained at the following URLs:

FAR: https://www.acquisition.gov/far

GSAM: http://www.acquisition.gov/GSAM/gsam.html

B.2 BLANKET PURCHASE AGREEMENT ADMINISTRATIVE DATA

A Blanket Purchase Agreement (BPA) is hereby established between (Enter Contractor name)

_________________ and the Federal Emergency Management Agency (FEMA) under the following terms and conditions incorporated in this BPA and GSA Professional Services Category contract: (Enter

Prime Offeror’s GSA/MAS Contract Number) ________________.

Contractor Primary Point of Contact: ________________

Contractor Alternate Point of Contact: _______________

Contractor Unique Entity ID Number: _______________

Contracting Office:

Department of Homeland Security / FEMA

Building O - Acquisition

16825 South Seton Avenue

Emmitsburg, MD 21727

B.3 EXTENT OF OBLIGATION

This BPA does not obligate any funds. The Government is obligated only to the extent of authorized orders actually issued under the BPA by the Contracting Officer.

B.4 ESTIMATED BPA AMOUNT

The estimated amount of this Blanket Purchase Agreement is $42,000,000.00 (inclusive of options). This amount is not guaranteed.

https://www.acquisition.gov/far http://www.acquisition.gov/GSAM/gsam.html

B.5 SERVICES TO BE ACQUIRED

The Contractor shall furnish all personnel, facilities, equipment, materials, supplies, and services (except as may be expressly set forth in the contract as furnished by the Government) and otherwise do all things necessary to, or incident to, provide the services set forth in the BPA Performance Work Statement

(PWS) dated 01/19/2024 and as set forth in Call Orders in the following work areas.

Program Management Support

Data Collection

Analysis

Product Development

Training and Technical Assistance (TA)

Systems Support

Disaster Readiness and Operations

Disaster After-Action Reviews

Program Consulting and Support

B.6 PERIOD OF PERFORMANCE (actual dates will be filled-in at time of award)

Base Period: 12-months after contract award

Option Period 1: 12-months after option exercise

Option Period 2: 12-months after option exercise

Option Period 3: 12-months after option exercise

Option Period 4: 12-months after option exercise

The ordering period of this Blanket Purchase Agreement (BPA) is 12-months from effective date of award with four 12-month options. The BPA may extend beyond the successful vendor’s GSA Schedule contract, so long as there are option periods in their GSA Schedule contract that, if exercised, will cover the BPA's period of performance. The Government reserves the right to adjust the BPA period of performance (to a shorter timeframe) in the event the successful offeror’s MAS Contract (inclusive of options that may be exercised by GSA) does not cover the entire ordering period.

Expiration

The BPA expires at the end of the specified ordering period set forth herein (inclusive of options exercised) or when the BPA Contractor’s GSA Multiple Award Schedule (MAS) contract which the BPA is predicated upon no longer exists (e.g., the GSA/MAS contract is cancelled, expires from either an option not being exercised or no more options remaining). In no event shall the ordering period exceed the successful offeror’s GSA/MAS contract periods of performance.

B.7 PRICE SCHEDULE

The following Price Schedule is established for issuance of call orders under this BPA. The pricing applies as ceiling fully burdened labor rates (with applicable discounts) for all call order quotations. The

Offeror’s best discounted rates are requested and are highly encouraged. The agreed upon labor rates are fully burdened (inclusive of all indirect costs and profit) and are inclusive of any offered discounts.

Only the labor categories and rates set forth herein shall be used during the performance of this agreement. In the event additional labor categories are required, the Contracting Officer is to be notified, and if approved, the required labor category shall be added to the BPA through a bi-lateral modification.

Any additional labor categories added must reflect the highest percent discount established under the BPA and be available under the Offeror’s GSA schedule.

The Government will populate this section using the exact labor categories and fully burdened discounted labor rates as provided in offeror’s quoted Attachment “D,” Pricing Worksheet using an MS Excel file.

The labor categories and fully burdened rates set forth herein apply to all services provided under call orders including but not limited to employees of the prime Contractor, teaming partners, subcontractors, and consultants. These rates apply to all hours worked including any overtime. No increase or adjustment to the rates will be provided for overtime, services provided after-hours, weekends, and/or on holidays.

The rates apply to both onsite and offsite job locations including approved telework. The minimum qualifications for Key Personnel set forth in the PWS apply. For Non-Key Personnel, the Contractor shall provide staffing for the labor categories listed below with the necessary level of experience, education, and skill sets to successfully meet call order requirements. Disclosure: The Government will not direct overtime or schedule the work hours of Contractor employees. The Contractor is required to ensure all necessary work hours are covered and is responsible for establishing the work schedules for its staff since this is not a personal service contact. See Section E.1(C) for complete listing of all price quotation instructions.

Price/Schedule

CLIN 0001 Base Period (12-months)

Government

Labor Category

(LC)

Mapped to

Contractor’s

GSA

Schedule LC

Degree

Minimum

Years

Experience

GSA

Labor

Rate

(without discount)

GSA/

BPA

Discount

Offered

Percent

Government

Estimated

Hours

Proposed Fully

Burdened

Labor Rate

(Discounted)

*BPA Program

Manager Bachelors 12 to 15

188.00

*CIIS Project

Lead Bachelors 12 to 15

470.00

*CITAP Project

Lead Bachelors 6 to 8

1,880.00

*Deputy BPA

Program

Manager

Bachelors 10 to 12 940.00

*Disaster After-

Action Review

Lead

Bachelors 10 to 12 188.00

CIIS

Administrator Bachelors 8 to 10

470.00

CIIS Jr. Designer

/ Developer Bachelors 2 to 4

1,880.00

CIIS Mid-level

System Designer

/ Developer

Bachelors 4 to 6 1,880.00

CIIS Sr. System

Designer /

Developer

Bachelors 8 to 10 1,880.00

CIIS Tester /

Communications Bachelors 4 to 6

1,880.00

Disaster Admin /

Log Support Bachelors 2 to 4

188.00

Graphics Bachelors 4 to 6 188.00

HQ Assessment

Data Analyst Bachelors 4 to 6

940.00

HQ Assessment

Graphics Bachelors 4 to 6

38.00

HQ Assessment

Jr. Analyst Bachelors 2 to 4

940.00

HQ Assessment

Mid-level

Analyst

Bachelors 4 to 6 940.00

HQ Assessment

Program

Manager

Bachelors 12 to 15 75.00

HQ Assessment

Project Manager Bachelors 10 to 12

940.00

HQ Assessment

SME

Bachelors 15+

376.00

HQ Assessment

Sr. Analyst Bachelors 8 to 10

940.00

HQ Assessment

Tech Editor Bachelors 4 to 6

38.00

HQ Program CO

Graphics Bachelors 4 to 6

38.00

HQ Program CO

Jr. Analyst Bachelors 2 to 4

620.00

HQ Program CO Bachelors 4 to 6

Mid-level

Analyst

620.00

HQ Program CO

Program

Manager

Bachelors 12 to 15

38.00

HQ Program CO

Project Manager Bachelors 10 to 12

SME

Bachelors 15+

188.00

Tech Editor Bachelors 4 to 6

Junior Analyst

Bachelors 2 to 4

1,880.00

940.00

NCAP

Quantitative

Regional AAR

Graphics

564.00

Program

Bachelors 6 to 8

19.00

Technical Editor

Senior

Methodological

Analyst / Expert

Masters 8 to 10

SharePoint

Designer /

Developer

470.00

Tier 1 National

AAR Data

1,504.00

AAR Graphics

AAR Jr. Analyst

AAR Mid-level

AAR Program

AAR Project

AAR SMEs

AAR Sr. Analyst Bachelors 8 to 10

AAR Tech Editor

Training

Attendance Labor Bachelors 0 to 20

282.00

Manager /

Instructional

Designer

Contractor

Unique Labor

Category 1

Category 2

Category 3

Category 4

Asterisk (*) indicates Key Personnel

CLIN 1001 Option Period 1 (12-months)

Government

Labor Category

(LC)

Mapped to

Contractor’s

GSA Schedule

LC

Degree

Minimum

Years

Experience

GSA

Labor

Rate

(without discount)

GSA/

BPA

Discount

Offered

Percent

Estimated

Hours

Proposed Fully

Burdened

Labor Rate

(Discounted)

*BPA Program

*CIIS Project

Lead

*CITAP Project

*Deputy BPA

*Disaster After-

Action Review

CIIS

Administrator

CIIS Jr. Designer

/ Developer

CIIS Mid-level

System Designer

CIIS Sr. System

CIIS Tester /

Communications

Disaster Admin /

Log Support

Graphics Bachelors 4 to 6

HQ Assessment

Data Analyst

Jr. Analyst

75.00

376.00

Sr. Analyst

Junior Analyst Bachelors 2 to 4

Regional Surge

Support, Analysts

Support, Leads

Technical Editor Bachelors 4 to 6

Instructional

CLIN 2001 Option Period 2 (12-months)

(LC)

Mapped to

Contractor’s

GSA Schedule

LC

Degree

Minimum

Years

Experience

GSA

Labor

Rate

(without discount)

GSA/

BPA

Discount

Hours

Proposed Fully

Burdened

Labor Rate

(Discounted)

*BPA Program

AAR Data

Instructional

CLIN 3001 Option Period 3 (12-months)

(LC)

Mapped to

Contractor’s

GSA Schedule

LC

Degree

Minimum

Years

Experience

GSA

Labor

Rate

(without discount)

GSA/

BPA

Discount

Hours

Proposed Fully

Burdened

Labor Rate

(Discounted)

*BPA Program

Instructional

CLIN 4001 Option Period 4 (12-months)

(LC)

Mapped to

Contractor’s

GSA Schedule

LC

Degree

Minimum

Years

Experience

GSA

Labor

Rate

(without discount)

GSA/

BPA

Discount

Hours

Proposed Fully

Burdened

Labor Rate

(Discounted)

*BPA Program

Manager

Manager

Lead

/ Developer

Developer

Graphics Bachelors 4 to 6 188.00

Data Analyst

Analyst

Manager

Analyst

HQ Program CO Bachelors 12 to 15 38.00

HQ Program CO

Project Manager

Junior Analyst Bachelors 2 to 4 1,880.00

Analyst

Analyst

Analyst

Manager

Analyst / Expert

Developer

Technical Editor Bachelors 4 to 6 470.00

AAR Data

Analyst

Analyst

Manager

Manager

Instructional

Designer

B.8 TRAVEL/OTHER DIRECT COSTS

Costs for transportation, lodging, meals and incidental expenses incurred by contractor personnel on official company business are allowable subject to FAR 31.205-46, Travel Costs. FEMA will consider these costs reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel as set forth in the Federal Travel Regulations

(FTR). No profit/fee, material handling, or any other indirect cost shall be charged for travel costs. All contractor travel must be approved in advance in writing by the Contracting Officer Representative.

All quoted other direct costs (ODCs) must be available on the Contractor’s GSA Schedule. No profit/fee, material handling, or any other indirect costs shall be charged for ODCs. It is noted that no labor shall be proposed as other direct costs.

B.9 IDENTIFICATION OF GOVERNMENT OFFICIALS

The Government Officials assigned to this contract are as follows:

Administrative Contracting Officer:

Name: To be named at the time of award

Phone:

Email:

Contract Specialist

Contracting Officer Representative

B.10 AUTHORIZED INDIVIDUALS

All Contracting Officers within FEMA with the appropriate warrant level may place call orders against this BPA.

B.11 BLANKET PURCHASE AGREEMENT/CALL ORDER PROCEDURES

(a) General

Call order(s) will be solicited and issued to fund, acquire, and authorize services under this BPA. All BPA terms and conditions, as well as the terms and conditions in the Contractor’s GSA/MAS Contract apply to all call orders. Call orders will specify the exact nature of the services to be provided and authorize work to be performed by the Contractor. Only services authorized by call orders signed by the Contracting

Officer shall be provided under this BPA. Call orders will be a hybrid of time and materials and/or fixed priced.

(b) Requests For Call Order Quotations

The Contracting Officer will issue written requests for BPA call order quotations to the BPA Contractor.

These requests will describe the required work, period of performance, and include a call order specific

PWS.

(c) Contractor Call Order Quotations

Within 5 working days after receipt of the call order quotation request, the BPA Contractor shall provide a quotation on a time and materials price basis. Each quotation shall include a price and technical volume. Typically call order quotations shall include the following. The exact information required will be specified for each call order.

(1) Name/Title of call order assignment,

(2) Proposed technical approach,

(3) Name of proposed Call Order Lead and/or names of other Key Personnel to provide services,

(4) Proposed labor categories (all quoted labor must be available under Section B.7, Price/Schedule,

(5) Proposed level of effort and labor mix including the number of hours for each proposed labor category to accomplish call order requirements,

(6) Proposed travel costs and ODCs (when applicable) with a detailed itemization.

(d) Evaluation of Call Order Quotations

Call order quotations will be subject to technical and price evaluation prior to award. The quotation must be determined to be technically acceptable with a time and materials price that is fair and reasonable.

(e) Issuance of Call Orders

All call orders will be issued on a time and materials and/or hybrid fixed price basis.

(f) Modification of Call Orders

In accordance with FAR 52.212-4(c), changes to the terms and conditions of Call Orders may be made only by written agreement of the parties. The Contracting Officer is the only Government representative authorized to modify orders.

B.12 BILLING INSTRUCTIONS

Contractors will use Standard Form 1034 (Public Voucher for Purchases and Services Other Than

Personal) located at http://www.gsa.gov/portal/forms/type/SF when submitting a payment request. A payment request means any invoice or request for contract financing payment requesting reimbursement for supplies or services rendered. The Contractor shall not be paid more frequently than on a monthly basis.

Contractors must submit vouchers electronically in PDF format to the FEMA Finance Center at FEMA-

Finance-Vendor-Payments@fema.dhs.gov. Contractors must submit an electronic copy of the voucher to the Contracting Officer identified within this contract. The submission of vouchers electronically will reduce correspondence and other causes for delay to a minimum and will facilitate prompt payment to the

Contractor. Paper vouchers mailed to the finance center will not be processed for payment. If the

Contractor is unable to submit a payment request in electronic form, the Contractor shall submit the payment request using a method mutually agreed to by the Contractor, the Contracting Officer, and the payment office.

B.13 INVOICE INSTRUCTIONS (JUNE 2014)

Contractors shall submit invoices as follows:

Contractors will use SF 1034 (Public Voucher for Purchases and Services Other Than Personal) and SF

1035 (Continuation Sheet) when requesting payment for supplies or services rendered. The voucher must provide a description of the supplies or services, by line item (if applicable), quantity, unit price, and total amount. The item description, unit of measure, and unit price must match those specified in the contract.

Invoices that do not match the line-item pricing in the contract will be considered improper and will be returned to the Contractor.

SF 1034 and 1035 instructions:

SF 1034 – Fixed / Times and Materials Price

The information which a Contractor must submit in its SF1034 is set forth as follows:

(1) U.S. Department, Bureau, or establishment and location insert the names and address of the servicing finance office unless the contract specifically provides otherwise.

(2) Date Voucher Prepared - insert date on which the public voucher is prepared and submitted.

(3) Contract/Delivery Order Number and Date - insert the number and date of the contract and delivery order, if applicable, under which reimbursement is claimed.

(4) Requisition Number and Date - leave blank.

(5) Voucher Number - insert the appropriate serial number of the voucher. A separate series of consecutive numbers, beginning with Number 1, shall be used by the Contractor for each new contract.

When an original voucher was submitted, but not paid in full because of suspended costs, resubmission vouchers should be submitted in a separate invoice showing the original voucher number and designated with the letter “R” as the last character of the number. If there is more than one resubmission, use the appropriate suffix (R2, R3, etc.) The last voucher of every contract or task order should be marked with the next sequential number, with the words “FINAL” (e.g. Invoice No. 1234-FINAL).

(6) Schedule Number; Paid By; Date Invoice Received - leave blank.

(7) Discount Terms - enter terms of discount, if applicable.

(8) Payee’s Account Number - this space may be used by the Contractor to record the account or job number(s) assigned to the contract or may be left blank.

(9) Payee’s Name and Address - show the name of the contractor exactly as it appears in the contract and its correct address, except when an assignment has been made by the Contractor, or the right to receive payment has been restricted, as in the case of an advance account. When the right to receive payment is restricted, the type of information to be shown in this space shall be furnished by the

Contracting Officer.

(10) Shipped From; To; Weight Government B/L Number - insert for supply contracts.

(11) Date of Delivery or Service - show the month, day and year, beginning and ending dates of supplies or services delivered.

(12) Articles and Services - insert the following: “For detail, see Standard Form 1035 total amount claimed transferred from Page ___ of Standard Form 1035.” Type the following certification, signed by an authorized official, on the face of the SF 1034.

“I certify that all payments requested are for appropriate purposes and in accordance with the agreements set forth in the contract.”

(Name of Official) (Title)

(13) Quantity; Unit Price - insert for supply contracts.

(14) Amount - insert the amount claimed for the period indicated in (11) above. This amount should be transferred from the total per the SF 1035 Continuation Sheet.

INVOICE PREPARATION INSTRUCTIONS SF 1035

The SF 1035 will be used to identify the specific item description, quantities, unit of measure, and prices for each category of deliverable item or service. Suitable self-designed forms may be submitted instead of the SF 1035 as long as they contain the information required.

The information which a Contractor must submit in its SF 1035 is set forth as follows:

U.S. Department, Bureau, or Establishment - insert the name and address of the servicing finance office.

Voucher Number - insert the voucher number as shown on the SF 1034.

Schedule Number - leave blank.

Sheet Number - insert the sheet number if more than one sheet is used in numerical sequence. Use as many sheets as necessary to show the information required.

Number and Date of Order - insert payee’s name and address as in the SF 1034.

Articles or Services - insert the contract number as in the SF 1034.

Amount - insert the total quantities contract value, and amount and type of fee payable (as applicable).

A summary of claimed current and cumulative goods and services delivered and accepted to date.

Invoices shall include an itemization of all goods and services delivered and accepted for the period by item and by CLIN. Each invoice shall include sufficient detail to identify goods and services as compared to and in accordance with contract terms and conditions. Invoices that do not match the line-item pricing in the contract will be considered improper and returned to the contractor. In addition, each invoice shall detail the total charges by showing current and cumulative goods and services both currently invoiced and cumulative to date.

B.14 DEFECTIVE OR IMPROPER INVOICES

Name, title, phone number, and email of officials of the business concern who are to be notified when the

Government receives an improper invoice.

To be provided with BPA award.

B.15 INVOICE APPROVAL

The following FEMA individual (in addition to the Contracting Officer) is hereby delegated authority to accept goods and services and to review and approve invoices for this BPA and call orders.

Authorized Invoice Approver Name: Entered at time of award

Title:

B.16 GOVERNMENT QUALITY ASSURANCE PLAN AND SURVEILLANCE

The Government will perform those quality assurance procedures that may be necessary to verify that performance is in accordance with the terms of the BPA and call orders. The COR will routinely perform

Government quality assurance; however, other activities may be called upon to support this effort as required. The Quality Assurance Surveillance Plan (QASP) found in Attachment “B” dated 18 November

2024, will be utilized to monitor Contractor performance for all call orders. Call Order(s) may have specific Quality Assurance Surveillance Plan(s).

The QASP will be used by the Government to evaluate the Contractor’s performance over the life of the

BPA and call orders (unless the conditions of a task order level QASP apply). Through this evaluation, the COR will identify both positive and negative aspects of the Contractor’s performance. This will allow the COR to communicate to the Contractor those aspects that are strengths of their performance, and those aspects considered to be deficiencies/weaknesses in their performance, and which need to be addressed and corrected. For those tasks listed in the QASP, the COR or designated quality assurance evaluators will follow the methods of surveillance specified in this BPA and call orders. The COR or designated quality assurance evaluators will record all surveillance observations and will maintain a file of all inspections results. Government surveillance of tasks not listed in the QASP may occur during the performance of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Unsatisfactory performance for any Performance Standard/Acceptable

Quality Level (AQL) item may result in other appropriate action(s) by the Contracting Officer in accordance with the Inspection of Services clause, including Termination for Cause. Any action taken by the Contracting Officer as a result of surveillance will be in accordance with the terms of this BPA and call orders.

B.17 METHODS OF SURVEILLANCE

The Government may use a variety of surveillance methods to evaluate the Contractor's performance.

These include, but are not limited to, random sampling of recurring services, periodic surveillance of the

Contractor's quality control program, test calls, customer surveys, and validated customer complaints.

B.18 PERFORMANCE OF GOVERNMENT CONTRACT QUALITY ASSURANCE

FUNCTIONS

In accordance with the Inspection of Services clause of this BPA and call orders, the Government intends to perform the quality assurance functions listed in the QASP.

B.19 NON-PERSONAL SERVICES

This BPA is for non-personal services. The Contractor’s personnel rendering services under Call Orders are not subject, either by the BPA’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. No Call Orders issued under the BPA shall result in personal services as defined under FAR 37.104.

B.20 TECHNICAL DIRECTION AND SURVEILLANCE

(a) Performance of the work under this blanket purchase agreement shall be subject to the surveillance and written technical direction of the Contracting Officer’s Representative (COR), who shall be specifically appointed by the Contracting Officer in writing. Technical direction is defined as a directive to the Contractor which approves approaches, solutions, designs, or refinements; fills in details or otherwise completes the general description of work of documentation items; shifts emphasis among work areas or tasks; or otherwise furnishes guidance to the Contractor. Technical direction includes the process of conducting inquiries, requesting studies, or transmitting information or advice by the COR, regarding matters within the general tasks and requirements in PWS of this BPA and call orders.

A COR will also be appointed for each Call Order.

(b) The COR does not have the authority to, and shall not, issue any technical direction which:

(1) Constitutes an assignment of additional work outside the performance work statement;

(2) Constitutes a change as defined in the FAR clause entitled “Changes”;

(3) In any manner causes an increase or decrease to the price of call orders.

(4) Changes any of the expressed terms, conditions, or specifications of the blanket purchase agreement and/or call orders or

(5) Interferes with the Contractor’s right to perform the specifications of the BPA and call orders.

(c) All technical directions shall be issued in writing by the COR.

(d) The Contractor shall proceed promptly with the performance of technical directions duly issued by the COR in the manner prescribed by this clause and within his/her authority under the provisions of this clause. Any instruction or direction by the COR which falls within one, or more, of the categories defined in (b)(1) through (5) above, shall cause the Contractor to notify the Contracting Officer in writing within five (5) working days after receipt of any such instruction or direction and shall request the

Contracting Officer to modify the BPA accordingly. Upon receiving the notification from the Contractor, the Contracting Officer shall either issue an appropriate BPA modification within a reasonable time or advise the Contractor in writing within 30 days after receipt of the Contractor’s Letter that:

(1) the technical direction is rescinded in its entirety.

(2) the technical direction is within the scope of the blanket purchase agreement, does not constitute a change under the FAR "Changes" clause and that the Contractor should continue with the performance of the technical direction.

(e) A failure of the Contractor and Contracting Officer to agree that the technical direction is within scope of the blanket purchase agreement, or a failure to agree upon the blanket purchase agreement action to be taken with respect thereto shall be subject to the provisions of the "Disputes" clause of the BPA.

(f) Any action(s) taken by the Contractor in response to any direction given by any person other than the

Contracting Officer or the COR whom the Contracting Officer shall appoint shall be at the Contractor’s risk.

B.21 BPA EMPLOYEE IDENTIFICATION

Contractor personnel performing work under this BPA shall identify themselves as a Contractor in all communications, oral or written. At no time shall Contractor personnel represent themselves as a FEMA employee or an official representative of FEMA. Additionally, reference to or use of the Contractor personnel’s affiliation with FEMA for reasons not associated with specific performance under this contract is strictly prohibited. Contractor personnel shall not include DHS/FEMA logos, emblems, project/program nomenclature, or contact information on their business cards; rather, the employee’s corporate business cards shall be used. The following is the required signature block template to be used by Contractor personnel assigned a FEMA e-mail account:

Employee Name

Employee Company, Employee Title

Contractor Support to [Name of FEMA Office or Program] Phone Number E-mail address

B.22 POST AWARD EVALUATION OF CONTRACTOR PERFORMANCE

A. Contractor Performance Evaluations

Interim and final performance evaluation reports will be prepared on this BPA and/or call orders in accordance with FAR Subpart 42.15. A final performance evaluation report will be prepared at the time the work under this BPA and/or call order is completed. In addition to the final performance evaluation report, an interim performance evaluation report will be prepared annually to coincide with the anniversary date of the BPA or order.

Interim and final performance evaluation reports will be provided to the contractor via the Contractor

Performance Assessment Reporting System (CPARS) after completion of the evaluation. The CPARS

Assessing Official Representatives (AORs) will provide input for interim and final contractor performance evaluations. The AORs may be Contracting Officer’s Representatives (CORs), and/or project managers. The CPARS Assessing Officials (AOs) are the contracting officers (CO) or contract specialists (CS) who will sign the evaluation report and forward it to the contractor representative via

CPARS for comments.

The contractor representative is responsible for reviewing and commenting on proposed ratings and remarks for all evaluations forwarded by the AO. After review, the contractor representative will return the evaluation to the AO via CPARS.

The contractor representative will be given up to fourteen (14) days to submit written comments or a rebuttal statement. Within the first seven (7) calendar days of the comment period, the contractor representative may request a meeting with the AO to discuss the evaluation report. The AO may complete the evaluation without the contractor representative’s comments if none are provided within the fourteen

(14) day comment period. Any disagreement between the AO/CO and the contractor representative regarding the performance evaluation report will be referred to the Reviewing Official (RO) within the division/branch the AO is assigned. Once the RO completes the review, the evaluation is considered complete, and the decision is final.

Copies of the evaluations, contractor responses, and review comments, if any, will be retained as part of the contract file and may be used in future award decisions.

B. Designated Contractor Representative

The contractor must identify a primary representative for this contract and provide the full name, title, phone number, email address, and business address to the CO within 30 days after award. The contractor representative is encouraged to provide a contractor self-assessment for each period being evaluated 30 days prior to the last day of the evaluation period which will be considered by the AOR/AO when preparing the evaluation.

C. Electronic Access to Contractor Performance Evaluations

The AO will request CPARS user access for the contractor by forwarding the contractor’s primary and alternate representatives’ information to the CPARS Focal Point (FP).

SECTION C – BLANKET PURCHASE AGREEMENT CLAUSES

C.1 52.204-19 INCORPORATION BY REFERENCE OF REPRESENTATIONS AND

CERTIFICATIONS (DEC 2014)

The Contractor’s representations and certifications, including those completed electronically via the

System for Award Management (SAM), are incorporated by reference into the contract.

C.2 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance

Services or Equipment. (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications

Equipment or Services—Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror

Representations and Certifications-Commercial Products or Commercial Services. The Offeror shall not complete the representation in paragraph (d)(2) of this provision if the Offeror has represented that it

"does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at

52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision—

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019

(Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to—

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal

Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to—

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award

Management (SAM) ( https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services".

(d) Representation. The Offeror represents that—

(1) It □ will, □ will not provide covered telecommunications equipment or services to the

Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that—

It □ does, □ does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds

"does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded

"will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment—

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand;

model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services—

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable);

or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded "does" in the representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment—

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand;

model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(ii) For covered services—

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable);

or

(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

C.3 52.204-26 Covered Telecommunications Equipment or Services-Representation.

(Oct 2020)

(a) Definitions. As used in this provision, "covered telecommunications equipment or services" and

"reasonable inquiry" have the meaning provided in the clause 52.204-25, Prohibition on Contracting for

Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Procedures. The Offeror shall review the list of excluded parties in the System for Award

Management (SAM) ( https://www.sam.gov) for entities excluded from receiving federal awards for

"covered telecommunications equipment or services".

C.4 FAR 52.212-5- CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (Nov 2024)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing

Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or

Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR

2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting

Officer has indicated as being incorporated in this contract by reference to implement provisions of law or

Executive orders applicable to acquisitions of commercial products and commercial services:

[Contracting Officer check as appropriate.]

X (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN

2020), with Alternate I (NOV 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

X (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV

2021) (41 U.S.C. 3509)).

https://www.acquisition.gov/far/52.203-19#FAR_52_203_19 https://www.acquisition.gov/far/52.204-23#FAR_52_204_23 https://www.acquisition.gov/far/52.204-25#FAR_52_204_25 https://www.acquisition.gov/far/52.209-10#FAR_52_209_10 https://www.acquisition.gov/far/52.232-40#FAR_52_232_40 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section3903&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section3801&num=0&edition=prelim https://www.acquisition.gov/far/52.233-3#FAR_52_233_3 https://www.acquisition.gov/far/52.233-4#FAR_52_233_4 https://www.acquisition.gov/far/52.203-6#FAR_52_203_6 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section4655&num=0&edition=prelim https://www.acquisition.gov/far/52.203-13#FAR_52_203_13

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment

Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American

Recovery and Reinvestment Act of 2009.)

__ (4) 52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) ( 41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).

X (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN

2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).

__ (6) [Reserved].

X (7) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section

743 of Div. C).

X (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery

Contracts (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (9) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of

Division R of Pub. L. 117-328).

__ (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders—Federal Supply

Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) ( Pub. L.

115–390, title II).

__ (11)

(i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders—Prohibition. (DEC

2023) ( Pub. L. 115–390, title II).

__ (ii) Alternate I (DEC 2023) of 52.204-30.

X (12) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors

Debarred, Suspended, or Proposed for Debarment. (NOV 2021) ( 31 U.S.C. 6101 note).

X (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility

Matters (OCT 2018) ( 41 U.S.C. 2313).

__ (14) [Reserved].

__ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022)

( 15 U.S.C. 657a).

__ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns

(OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (17) [Reserved]

__ (18)

(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

__ (ii) Alternate I (MAR 2020) of 52.219-6.

https://www.acquisition.gov/far/52.203-15#FAR_52_203_15 https://www.acquisition.gov/far/52.203-17#FAR_52_203_17 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section4712&num=0&edition=prelim https://www.acquisition.gov/far/3.900#FAR_3_900 https://www.acquisition.gov/far/52.204-10#FAR_52_204_10 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.204-14#FAR_52_204_14 https://www.acquisition.gov/far/52.204-15#FAR_52_204_15 https://www.acquisition.gov/far/52.204-27#FAR_52_204_27 https://www.acquisition.gov/far/52.204-28#FAR_52_204_28 https://www.govinfo.gov/link/plaw/115/public/390 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.acquisition.gov/far/52.209-6#FAR_52_209_6 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.209-9#FAR_52_209_9 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section2313&num=0&edition=prelim https://www.acquisition.gov/far/52.219-3#FAR_52_219_3 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637a&num=0&edition=prelim https://www.acquisition.gov/far/52.219-4#FAR_52_219_4 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6

__ (19)

(i) 52.219-7, Notice of Partial…