2.2.1 Attachment 2 - PWS Task Order 1, Readiness - TTHU TSS IDIQ.docx

Technical Support Services Transportable Temporary Housing Quality Assurance and Forensic Analysis Readiness Task Order Performance Work Statement

1 – INTRODUCTION:

FEMA entered a multiyear, multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contract with Unknown Contractor to provide Technical Support Services (TSS) for Transportable Temporary Housing Units (TTHU) Quality Assurance and Forensic Analysis for FEMA TTHU Missions. The contract requires Unknown Contractor to provide staff, who have been badged by FEMA’s Office of the Chief Security Officer, to allow physical access to FEMA facilities and networks. Unknown Contractor also must participate in meetings and conduct other preparedness activities.

Task Orders issued under the Technical Support Services (TSS) TTHU Contract provide planning support and determine the feasibility of executing direct temporary housing missions in communities impacted by major disasters.

2 – OBJECTIVE:

To ensure the contractor is prepared to respond to task orders with properly credentialed personnel, the contractor will attend non-task order meetings, provide reports, meeting minutes, and conceptual plans in preparation for task order performance.

3 – SCOPE:

Provide the necessary services to meet the objective and requirements of the Performance Work Statement (PWS).

4 – REQUIREMENTS:

1. Contractor shall ensure employees have the proper credentials.

a. Badging of Employees

b. Badging of Subcontractor Employees

2. Contractor as directed by the COR shall attend meetings with FEMA HQ and Regional staff in person and virtually.

3. Contractor shall prepare reports, meeting minutes, and conceptual plans as needed during the contract Period of Performance.

4. Contractor and Subcontractor employees may not need physical access to FEMA facilities for this task order.

5 – DELIVERABLES:

1. Contractor shall provide a cadre of credentialed, badged employees to meet the requirements outlined in the Technical Support Contract.

2. Contractor shall prepare and deliver reports, meeting minutes, and conceptual plans.

6 – QUALITY ASSURANCE AND MONITORING OF WORK DELIVERABLES:

All work under this contract will be monitored by the COR, who will act as the primary technical representative for the Government. Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the location specified by the COR. The COR and Project Managers, are responsible for:

· Identifying priority of tasks, and revising level of priority of those tasks when necessary;

· Communicating these priorities to the contractor;

· After consultation with the Contracting Officer when necessary, modifying delivery dates and schedules, so that the revised priorities can be met

· Formally assessing contractor performance to ensure deliverables have been met and a high-level of quality service achieved.

6.1 – GENERAL ACCEPTANCE CRITERIA:

General quality measures as set forth below shall be applied to each work product received from the contractor under this PWS.

· Accuracy - Work Products shall be accurate in presentation, technical content, and adhere to accepted elements of style.

· Clarity - Work Products shall be clear and concise. Any/All diagrams shall be easy to understand and be relevant to the supporting narrative.

· Consistency to Requirements - All work products must satisfy the requirements of this PWS.

· File Editing - All text and diagrammatic files shall be editable by the Government.

· Format - Work Products shall be submitted in hard copy (where applicable) and electronically, which will be mutually agreed upon prior to submission. Hard copy formats shall follow any specified Directives or Manuals.

· Timeliness - Work products shall be submitted on or before the due date as described in assigned tasks or submitted in accordance with scheduled dates determined by or approved by the Government. Specific delivery dates will be provided by the COR.

6.2 – QUALITY ASSURANCE:

The COR will review preliminary or draft documentation that the Contractor submits for completion and may return it to the Contractor for correction. Absence of any comments by the COR shall not relieve the Contractor of the responsibility of complying with the requirements of this PWS. Final approval and acceptance of documentation required herein will be by letter of approval and acceptance by COR. The Contractor shall not accept any letter of acknowledgment of receipt material as a waiver of review, or as an acknowledgment that the material is in conformance with this PWS.

Any approval given during preparation of the documentation, shall not guarantee the final acceptance of the completed documentation.

7 – APPLICABLE DOCUMENTS:

Contract not awarded at this time.

8 – PERIOD OF PERFORMANCE:

The period of performance of this task order will coincide with the Base Period of the IDIQ contract, 12 months from award.

Technical Support Services Readiness PWS- 2