2.02c_Attachment 3 - PPQ.docx
DOCX document 64 KB Posted
- Solicitation number
- N6883626QS036
About this file
This is a Past Performance Questionnaire (PPQ) template used by the Naval Supply Systems Command (NAVSUP) to evaluate contractor performance on past projects relevant to RFQ N68836QS036 for DPM Outbound Household Goods (HHG) Services at Andros Island, Bahamas. The questionnaire is designed to be completed by both the contractor and the client/customer to provide comprehensive performance assessment data for source selection purposes.
The questionnaire requires contractors to provide detailed contract information including firm identification, CAGE code, DUNS number, work role (prime, subcontractor, or joint venture), contract type, pricing details, and project description with complexity assessment. Clients must complete a separate section evaluating contractor performance across seven major categories: Quality (technical data preparation, quality standards, problem resolution, and quality assurance); Schedule/Timeliness (delivery compliance, resource utilization, and ability to meet special needs); Customer Satisfaction (end user satisfaction, staff cooperation, and overall satisfaction); Management/Personnel/Labor (on-site management, workforce qualification, government property control, personnel expertise, small business utilization, and subcontractor management); Cost/Financial Management (contract compliance, cost control, terminations, and financial stability); Safety/Security (safety environment maintenance and security compliance); and General (contractual compliance and overall work rating). Performance ratings use a five-point scale from Exceptional to Unsatisfactory, plus a Not Applicable option. The questionnaire emphasizes that NAVSUP requests clients submit completed forms directly to the government, which reserves the right to verify all information provided.
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ATTACHMENT 1
PAST PERFORMANCE QUESTIONNAIRE
RFQ N68836QS036
Please return the completed questionnaire no later than the closing date of the solicitation to Kimberley Sanders and Lindita Sirri. For any questions pertaining to the questionnaire, please contact: Kimberley.A.Sanders.civ@us.navy.mil and Lindita.Sirri.civ@us.navy.mil
CONTRACT INFORMATION (Contractor to complete Blocks 1-4)
| 1. Contractor Information | |
| Firm Name: | CAGE Code: |
| Address: | DUNs Number: |
Phone Number:
Email Address:
Point of Contact: Contact Phone Number:
2. Work Performed as: ☐ Prime Contractor ☐ Sub Contractor ☐ Joint Venture ☐ Other (Explain) Percent of project work performed:
If subcontractor, who was the prime (Name/Phone #):
3. Contract Information Contract Number:
Delivery/Task Order Number (if applicable):
Contract Type: ☐ Firm Fixed Price ☐ Cost Reimbursement ☐ Other (Please specify): Contract Title:
Contract Location:
Award Date (mm/dd/yy):
Contract Completion Date (mm/dd/yy):
Actual Completion Date (mm/dd/yy):
Explain Differences:
Original Contract Price (Award Amount):
Final Contract Price (to include all modifications, if applicable): Explain Differences:
| 4. Project Description: | |
| Complexity of Work | ☐ High ☐ Med ☐ Routine |
How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, as what this requirement is asking for)
CUSTOMER/CLIENT INFORMATION (Client to complete Blocks 5-8)
5. Customer/Client Information Name:
Title:
Phone Number:
Email Address:
SOURCE SELECTION SENSITIVE INFORMATION DISCLOSURE LIMITATIONS AS OUTLINED IN FAR 2.101 & 3.104 APPLY
6. Describe the client’s role in the project:
7. Date Questionnaire was completed (mm/dd/yy):
8. Client’s Signature:
NOTE: NAVSUP REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE AND SUBMITS DIRECTLY TO NAVSUP. THE GOVERNMENT RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE
RATING DEFINITION NOTE
| (E) Exceptional |
| Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective. |
| An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO |
significant weaknesses identified.
| (VG) Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor |
were effective.
A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.
| (S) Satisfactory |
| Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. |
| A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. |
There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.
| (M) Marginal |
| Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not |
fully implemented.
A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.
| (U) Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective. |
| An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an |
unsatisfactory rating.
| (N) Not Applicable |
| No information or did not apply to your contract |
| Rating will be neither positive nor |
negative.
Contractor Information (Firm Name): Client Information (Name):
TO BE COMPLETED BY CLIENT
PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS
YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.
1. QUALITY:
| a) Quality of technical data/report preparation efforts |
| E |
| VG |
| S |
| M |
| U |
| N |
| b) Ability to meet quality standards specified for technical performance |
| E |
| VG |
| S |
| M |
| U |
| N |
| c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance |
| E |
| VG |
| S |
| M |
| U |
| N |
d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)
E
VG
S
M
U
N
2. SCHEDULE/TIMELINESS OF PERFORMANCE:
| a) Compliance with contract delivery/completion schedule |
| E |
| VG |
| S |
| M |
| U |
| N |
| b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract |
| E |
| VG |
| S |
| M |
| U |
| N |
| c) The contractor’s ability to meet special needs (such as expedited delivery or crisis support) for delivery requirements? |
| E |
| VG |
| S |
| M |
| U |
| N |
3. CUSTOMER SATISFACTION:
| a) To what extent were the end users satisfied with the services? |
| E |
| VG |
| S |
| M |
| U |
| N |
| b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; |
| E |
| VG |
| S |
| M |
| U |
| N |
responsiveness to administrative reports, businesslike and communication)
| c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer? |
| E |
| VG |
| S |
| M |
| U |
| N |
| d) Overall customer satisfaction |
| E |
| VG |
| S |
| M |
| U |
| N |
4. MANAGEMENT/ PERSONNEL/LABOR
| a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force? |
| E |
| VG |
| S |
| M |
| U |
| N |
| b) Ability to hire, apply, and retain a qualified workforce to this effort |
| E |
| VG |
| S |
| M |
| U |
| N |
| c) Government Property Control |
| E |
| VG |
| S |
| M |
| U |
| N |
| d) Knowledge/expertise demonstrated by contractor personnel |
| E |
| VG |
| S |
| M |
| U |
| N |
| e) Utilization of Small Business concerns |
| E |
| VG |
| S |
| M |
| U |
| N |
| f) Effectiveness of overall management (including ability to effectively lead, manage and control the services) |
| E |
| VG |
| S |
| M |
| U |
| N |
| g) How would you rate the contractor’s ability to effectively manage, coordinate, and integrate subcontractors? |
| E |
| VG |
| S |
| M |
| U |
| N |
5. COST/FINANCIAL MANAGEMENT
| a) Ability to meet the terms and conditions of the contract |
| E |
| VG |
| S |
| M |
| U |
| N |
| b) Contractor’s ability to control costs |
| E |
| VG |
| S |
| M |
| U |
| N |
c) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.
Yes
No
f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.
Yes
No
6. SAFETY/SECURITY
a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)
E
VG
S
M
U
N
b) Contractor complied with all security requirements for the project and personnel security requirements.
| E |
| VG |
| S |
| M |
| U |
| N |
7. GENERAL
| b) Compliance with contractual terms/provisions (explain if specific issues) |
| E |
| VG |
| S |
| M |
| U |
| N |
c) Would you hire or work with this firm again? (If no, please explain below)
Yes
No
d) In summary, provide an overall rating for the work performed by this contractor.
| E |
| VG |
| S |
| M |
| U |
| N |
Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):
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