2.01 Attachment 5 - Past Performance Questionnaire.doc

Department of the Navy Wireless Services Contract Attachment 5: Past Performance Questionnaire Spiral 4 RFP N00244-24-R-0003

Past Performance Questionnaire (PPQ) SECTION 1: Contract Identification A. Contractor:

B. Contractor Cage Code (at award):

C. Solicitation Number:

D. Contract number:

E. Contract type:

F. Was this a competitive acquisition? Yes No

G. Period of performance:

H. Contract Award Amount: $

I. Current/Final Contract Obligation Amount: $

J. Description of service provided:

SECTION 2: Evaluator Identification Information A. Evaluator's name:

B. Evaluator's title:

C. Evaluator’s organization:

D. Evaluator's email:

E. Alternate Point of Contact (POC) and email:

SECTION 3: Relevant Wireless Mobility Service Experience

Wireless Carrier Services (as applicable)

Paging Services (as applicable)

Usage and Inventory Reporting

Government Dedicated Website/Portals

Please indicate the level of relevance for each “Experience Element” by placing an “X” in the appropriate block.

SECTION 4: Evaluation Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question.

1. Wireless Carrier Services

1.1 Ability to understand/comply with contract and technical requirements

1.2 Effectiveness of overall wireless carrier services contract management (including ability to effectively lead, manage and control the service requirement)

1.3 Schedule –Timeliness of providing services and devices

1.4 Customer Service – Offeror was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

2. Paging Services

1.1 Ability to understand/comply with contract and technical requirements

1.2 Effectiveness of overall paging service contract management (including ability to effectively lead, manage and control the service requirement)

1.3 Schedule –Timeliness of providing services and devices

1.4 Customer Service – Offeror was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

The Performance Rating Scale is described as follows:

NEUTRAL

(N) The offeror lacks a record of relevant or available past performance history. There is no expectation of either successful or unsuccessful performance based on the offeror’s past performance record.

SECTION 5: Narrative Summary A. What were the offeror’s greatest strengths in the performance of the contract?

B. What were the offeror’s greatest weaknesses in the performance of the contract?

C. Would you have any reservation about awarding to this offeror in the future or having them perform one of your critical and demanding requirements?

Yes No If yes, provide an explanation: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ D. Please provide any additional comments concerning this offeror’s performance.

Evaluator’s Signature

Date

Thank you for your prompt response and assistance.

Please email a copy of this completed questionnaire to juana.m.perez2.civ@us.navy.mil and christine.m.jordan14.civ@us.navy.mil.