N00244-24-R-0003-0001.pdf

1301079702

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to: 1) update attachments 1a and 1b ELIN spreadsheets, and 2) provide a response to questions received.

1. CONTRACT ID CODE PAGE OF PAGES

1 47

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 13-Feb-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X N0024424R0003

X 9B. DATED (SEE ITEM 11)

30-Jan-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

13-Feb-2024

CODE

NAVSUP FLC SAN DIEGO

REGIONAL CONTRACTS (CODE 200)

3985 CUMMINGS ROAD

BUILDING 116 - 3RD FLOOR

SAN DIEGO CA 92136-4200

N00244 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N0024424R0003

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO 52.212-1

Addendum to 52.212-1

INSTRUCTIONS TO OFFERORS--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP

2023) - (Section L)

1.0 General Instructions: Proposals shall be submitted directly to Ms. Christine Jordan, Contract Specialist via e-mail by the closing date and time specified on the cover page of this solicitation. Offerors must comply with the detailed instructions for the format and content of the proposal and should be clear and unambiguous. Failing to comply with the instructions may render the proposal ineligible for award.

The anticipated contract awards under this solicitation will be made using the Federal Acquisition Regulations (FAR) Part 12, Acquisition of Commercial Items, with the policies and procedures for solicitation and evaluation.

The resulting contract awards will each be an Indefinite Delivery Indefinite Quantity (IDIQ) contract, with Fixed Priced Task Orders. Contracts will be awarded via an unrestricted competition. In accordance with FAR Part 15, Source Selection for this Multiple Award Contracts (MAC) acquisition will be based on Technically Acceptable evaluation criteria with awards to Offerors with technically acceptable proposals, acceptable past-performance, and low price (LPTA). The Government intends to award two or more contracts for a Program ceiling amount of $2,670,026,650 for all contracts for all years. This acquisition consists of a 12-month base period and nine (9) 12-month option periods.

1.1 All offers must fully comply with these instructions and address all solicitation requirements to be eligible for award. As such, offerors that take exception to any minimum requirement, term, or condition of this solicitation, propose any additional term or condition, or omit any required information, without prior resolution with the Contracting Officer may be eliminated from consideration. For purposes of this procurement, multiple offers from one Offeror will not be considered.

1.2 The Government intends to award multiple contracts on the basis of initial offers received, without discussions.

Therefore, each initial offer should contain the Offeror's best terms and pricing. If discussions are not held, proposals not rated as ”Acceptable” for all non-price factors will not be evaluated for past performance or price and will not be considered for award. Notwithstanding this intent, the Government reserves the right to establish a competitive range, conduct discussions with Offerors, and request revised proposals, as necessary.

1.3 Each Offeror’s proposal is presumed to represent the Offeror’s best efforts to comply with the solicitation requirements and provide the best price. The Offeror’s initial proposal should contain the Offeror’s best terms from a price standpoint. Clarity and completeness of the proposal are of the utmost importance. The proposal must be written in a practical, clear, and concise manner. It must use quantitative terms whenever possible and must avoid qualitative adjectives to the maximum extent possible.

1.4 The proposal should be complete as submitted, and not include references to data or information previously submitted. Data previously submitted to the Navy, if any, will not be incorporated “by reference” into the offer and will not be considered in the evaluation of the proposal.

1.5 The proposal must demonstrate the Offeror’s familiarity with the detailed aspects of the requirements, and clearly show that the Offeror understands all of the requirements. Offerors are cautioned against restating the PWS in their proposal, particularly with regards to the Factor I: Technical; and must state how all solicitation and PWS r(Minimum Requirements will be met. Statements such as "the Offeror understands", and "the Offeror shall/can comply", along with responses that paraphrase the solicitation, are inadequate. The use of phrases such as “standard practices” (with a specific Government reference or industry reference) does not reflect the Offeror’s understanding of requirements and will likely result in an “Unacceptable” evaluation rating.

1.6 The Government will not agree in advance to withhold release of unit prices in a Government contract; and, in order to be considered for award any non-conforming data rights restrictive legends shall be removed. Contractors may, however, provide proposal data rights legends that confirm substantially to FAR 52.215-1(e)(1)(2) and mark the data in accordance with that clause.

Information marked and considered to be proprietary and/or trade secret information, does not bind the Government by that assertion. Federal Law, to wit, 5 USC 552, "The Freedom of Information Act (FOIA)" applies. The Government will nevertheless not release any FOIA requested contract information unless and until it has provided a meaningful opportunity to object. Further, the Government acknowledges that the pricing data submitted herein is in response to a "Request for Proposals" (RFP) for a contract. See FOIA, 5 U.S.C. 552(b)(3) and (4).

1.7 Questions regarding any aspect of this procurement must be submitted in writing via email only, and addressed to both: christine.jordan@navy.mil and juana.m.perez2.civ@us.navy.mil. Other methods of submitting questions are not authorized and will not be acknowledged, i.e. phone calls will not be accepted. The subject line of all email correspondence must state: RFP N00244-24-R-0003 QUESTIONS in the subject line. The Government will make every attempt to answer all questions in a timely manner; however, questions submitted within 7 days of the closing date may not allow for ample time to respond and Offerors cannot be guaranteed a response will be issued. Offerors should anticipate that questions and responses will be posted for viewing by all other potential Offerors. An extension to the Offer Due Date/Time may not be provided on the basis of question(s) regarding any aspect of this procurement.

1.8 It is the Offeror’s responsibility to ensure all electronic media are readable by the Government.

1.9 Period for acceptance of offers. The Offeror agrees to hold the prices in its offer firm for 280 calendar days from the date specified for receipt of offers.

2.0 Proposal Format and Content:

2.1 All offers must be submitted via e-mail to Contract Specialist Ms. Christine Jordan, e-mail address christine.jordan@navy.mil and must show the RFP Number, Offeror’s name, and the word “PROPOSAL” in the Subject Line of the email.

Proposals will include the following:

Volume I – Offer, FAR 52.212-3, and Offeror Representations and Certifications specified herein.

Volume II – Pricing Volume III – Technical Volume IV – Past Performance Volume V – Small Business Subcontracting Plan (required for large businesses)

Volume Name Page Limit Volume I – Offer and FAR 52.212-3 Unlimited Volume II – Pricing Excel – Unlimited, submission may also include a

5 page explanatory word document Volume III –Technical 60 pages, excluding attachments and heat maps Volume IV – Past Performance 5 pages, excluding attachments Volume V – Small Business Subcontracting Plan

15 pages

* Volume III shall not contain any price or cost information ** Page limits do not include cover pages or table of contents. However, these pages shall not include any material information that needs to be evaluated under the evaluation factors.

2.1.1 The Government prefers one-inch margins on all sides and single-spaced, 12 point Times New Roman font with normal spacing, and pages of each volume numbered consecutively.

(a) Each volume must include the following information:

i. Title Page – The Title Page shall include

(A) Title – N00244-24-R-0003 DoD Wireless and Cellular Services and Devices

(B) Volume Name (e.g. Pricing, Technical, Past Performance, etc.)

(C) Volume Number

(D) Name and address of the Offeror, point-of-contact (POC), title, telephone number, fax number, email address

(E) Taxpayer Identification Number (TIN), Unique Entity Identifier (UEI), Commercial and Government Entity (CAGE) code.

(F) List of persons, with their titles and contact information, who are authorized to legally sign a contract and bind the Offeror.

ii Table of Contents – The TOCs shall provide enough detail to locate all required elements of the proposal.

(b) Data submitted to the Government in support of the Offeror’s price proposal shall follow the above format. All submissions are subject to the posted submission requirements including the posted closing date and time.

3.0 Specific Volume Instructions

3.1 Volume I – Offer

3.1.1 Complete and submit the following documents, constituting Volume I:

(a) Standard Form 1449, “Solicitation, Offer and Award” with blocks 17a, 30a, 30b, and 30c completed with original signatures and completed CLIN pricing

(b) FAR Clause 52.212.3 Alt I – Offerors’ Representations and Certifications-Commercial Items (OCT 2014) Products and Commercial Services (SEP 2023) including additional RFP Certification requirements set forth herein.

(c) Acknowledgement of any/all RFP amendments, by signature and title on each applicable Standard Form

3.1.2 Volume I shall be formatted as follows:

a) Title page

b) Table of Contents

c) Signed Amendments

d) Original 1449 (two pages) and completed CLIN pricing.

e) All Representations and Certifications, or a statement that the certifications are complete within your System of Award Management (SAM) profile.

3.2 Volume II – Pricing

3.2.1 This Volume shall include a completed Attachment 1 –ELINs 1(a) and 1(b) for the 36-month and 48-month tech refresh options. The total of the extended amounts shown on the spreadsheets represents the proposal’s total offer amount for evaluation for both the base period and the option periods.

3.2.2 Each offeror’s price proposal shall include completed Entry Line Item Number (ELINs) schedules as provided in the RFP (Attachment 1). Offerors are to provide a proposal for all CLIN items. Offerors shall ensure all calculations are no more than two decimals. Calculations shall be made to two decimals ONLY. All Wireless Mobility Services are to be priced based upon Legacy Coverage (in accordance with PWS Section 6.6.1), and on the basis that the government and offeror have mutually agreed upon given Frequency Bands and Geographical Areas for the Task Order (in accordance with PWS Sections 6.3 and 6.6.2). All Paging Services are to be priced upon Local Coverage (in accordance with PWS Section 3.2.2), and on the basis that the government and offeror have mutually agreed upon a Metropolitan Area for the Task Order.

3.2.3 The Price Proposal shall include a summary sheet showing the amount for each CLIN and a Total amount in the following format:

SUMMARY SHEET

Solicitation Number OFFEROR’s name

CLIN 0001 $____________

CLIN 1001 $____________

CLIN 2001 $____________

CLIN 3001 $____________

CLIN 4001 $____________

CLIN 5001 $____________

CLIN 6001 $____________

CLIN 7001 $____________

CLIN 8001 $____________

CLIN 9001 $____________

TOTAL $______________________

Date: ________________________________

Signed by: ____________________________

Name:

Official Title:

E-Mail Address Phone Number

**FOR ANY DISCREPANCIES IN TOTALS AMONG THE ELINS, CLINS, AND SUMMARY SHEET-- THE

GOVERNMENT WILL CONSIDER THE UNIT PRICES AS HAVING PRECEDENCE

3.2.4 A proposal that leaves a blank or zeros for any ELIN unit prices, may not be considered for award for that item for the base period, unless the proposal clearly states that that ELIN item is not separately priced (NSP), and may be ordered at $0.00 price. The Contracting Officer, at her/his sole discretion, may consider requests to include items not in the original proposal, for the out years. The items will be added at a competitively developed price.

***The Program Ceiling amount of $2,670,026,650 is divided evenly among the 10 CLINS, with $267,002,665 per CLIN. The total unobligated ceiling will be available for each period until the total Program Ceiling amount has been obligated. Offerors are cautioned that the Program Ceiling NTE award amount does NOT obligate the

Government to order the NTE amount or any amount over the Minimum Guarantee of $3,000. Offerors are further cautioned that they should provide the best price for the ELIN unit prices as there will be task orders awarded based on calculations of the ELIN unit prices alone (for orders using Simplified Acquisition Procedures < 250K).

3.2.5 By signature on Proposal, offeror agrees that the proffered prices, including consideration of any discount or rebate arrangement, do not exceed prices charged on any other Federal Government or DoD contract for like services with similar terms and conditions.

3.3 Volume III –Technical – THERE SHALL BE NO COST OR PRICING INFORMATION INCLUDED IN

ANY PART OF VOLUME III.

3.3.1 The technical proposal shall be page numbered, contain a table of contents, be organized in the order specified for technical sub-factors, and shall address in detail the information required below. Each factor and sub-factor shall be clearly identified.

Technical has five sub-factors:

Sub-factor (1) Coverage, Sub-factor (2) Devices, Sub-factor (3) Transition Plan, Sub-factor (4) Corporate Management Reporting Capabilities, and Sub-factor (5) Contingency Communication Capability.

3.3.2 Factor I, Technical --Proposals must demonstrate the offeror’s ability to meet the requirements as set forth in the solicitation and PWS.

(1) Coverage: Proposals shall provide a narrative demonstrating the Offeror’s ability to provide coverage in the United States.

The narrative must clearly address those areas where coverage is provided and those areas where they provide little or no coverage. The Offeror shall also address how it plans to improve coverage in those areas, working toward meeting coverage for all areas. Proposals must clearly demonstrate that their coverage meets the requirements of section 6.6 of the PWS.

The narrative must also demonstrate the ability to provide coverage for Guan, Puerto Rico, and the U.S.

Virgin Islands, and temporary international coverage for Zones 1 and 2 (shown in attachments 7 and 8) and how the offeror plans to expand its temporary international coverage. The narrative must specifically address those areas where they provide little or no coverage, and how the Offeror plans to improve coverage in those areas working toward meeting coverage for all the areas. Offerors shall also identify those countries without an added fee for voice, text, and data outside of the 50 United States and Washington D.C.

Proposals shall provide three (3) Heat Maps that depict the range of signal strengths across the 50 United States and Washington D.C., based upon the latest data submission for an in-vehicle mobile environment to the Federal Communication Commission Broadband Data Collection for the National Mobile Broadband Map, to include 4G LTE and 5G (for both 35/3 Mbps or above, and for 7/1 Mbps or above), as applicable.

(2) Devices: Proposals shall demonstrate how the offeror will provide devices that meet the technical requirements of the RFP and shall demonstrate their approach to repair, replacement, or upgrade of equipment and any maintenance terms for the use of the proposed equipment.

(3) Transition Plan: Change of Contract and Service Provider – Proposals shall provide a narrative of how the offeror will be able to comply with the requirements under section 3.3 of the PWS. The offeror should discuss the methodology for moving from the existing contract to a new contract and for moving from one carrier to another carrier without a break in service.

(4) Corporate Management Reporting Capabilities: Proposals shall provide a narrative of how the offeror will be able to comply with all of the reporting requirements under section 5.0 of the PWS.

(5) Contingency Communication Capability (CCC): The proposal shall demonstrate how the offeror is capable of meeting the requirements of section 6.1.1 of the PWS. Should address a methodology for assisting DoD users covered under these contracts.

3.4 Volume IV –Past Performance Factor II

3.4.1 Offerors should provide relevant past performance information for similar or related work during the last three years. Offerors may submit performance data regarding current contract performance as long as a minimum of one year of performance has been completed as of the closing date of this solicitation.

3.4.2 For each Past Performance Reference, the Offeror shall provide Contract number, POC and Contact information, Contract amount and contract value (amount ordered against the contract), date of award and any options exercised, description of challenges and how the challenges were overcome.

3.4.3 For each Past Performance Reference, the Offeror shall describe how the past contract/task order relates to this solicitation’s requirement and exactly how it is relevant. The contract/task order identified should be relevant in that they are of similar scope and complexity to the effort in this solicitation and provide the most context and ability to measure whether the Offeror will successfully satisfy the current requirement. Common aspects of relevancy include, but are not limited to, similarity of product/service/support, complexity, dollar value, contract type, use of key personnel (for services), and extent of subcontracting/teaming.

3.4.4 Each Offeror has the opportunity to provide in its proposal any information regarding its past performance that it would like the Government to consider. Identify awards received for performance, customer service, innovation etc.; Past Performance information should address the following: customer service; contingency communication capability; transition planning; coverage; devices. Past Performance experience information should also include timely delivery of equipment; timely activations and porting; timely technology refresh; timely repair and replacement; continuous upgrade of equipment (infrastructure and devices) and Customer Satisfaction with service and pricing. The Government reserves the right to limit or expand the number of references it decides to contact and to contact other references than those provided by the Offeror.

3.4.5 Additionally, offerors shall contact their past performance references and request that each reference complete a “Past Performance Questionnaire” (PPQ) in the format shown in Attachment 5.

(a) Offerors shall submit a minimum of 3 and a maximum of 5 completed survey(s) via email directly from the company providing the survey. Surveys submitted from the offeror’s customers should be sent directly from the customer to the Government via email. Surveys sent via email shall be addressed to christine.jordan@navy.mil and show the RFP Number, Offeror’s name, and the word “SURVEY’ in the Subject Line of the email. Within the body and at the top of the email message, the customer should include the name and address of the company for which the survey was done, or paste the content of the Attachment Survey into the body of the email. Offerors may include past performance references with the proposal submission, however, it is the responsibility of the Offeror to ensure their proposal includes sufficient past performance information. Past Performance reference submissions received after the proposal due date and time may not be considered.

(b) Offerors shall include information with regard to meeting small subcontracting plan goals for each Past Performance Reference. Include specific goals, actual progress toward meeting the goals and steps taken when goals were not met. Offeror’s shall include past performance information explaining how they complied with the requirements of clause FAR 52.219-8. Large Business Offerors shall include past performance information with regard to subcontracting plan goals for Small Business (SB) concerns on previous contracts, explaining how they complied with the requirements of clauses FAR 52.219-8, Utilization of Small Business Concerns and FAR 52.219- 9, Small Business Subcontracting Plan.

3.4.6 Volume IV Past Performance shall be formatted as follows:

(a) Title page

(b) Table of Contents

(c) List of Past Performance References

(d) Completed PPQs

(e) Small Business Utilization Narrative

3.5 Volume V- Small Business Subcontracting Plan

3.5.1 Offerors who are other than Small Businesses are required to submit a Small Business Subcontracting Plan conforming to the requirements of FAR 19.7 and DFARS 219.7. If the offeror is a participant in the DoD Comprehensive Subcontracting Test Program specified in DFARS 219.7, the offeror shall describe how Small Business participation on this contract will contribute to its overall Comprehensive Subcontracting goals. Offerors shall describe specific efforts to ensure the resulting contract meets or exceeds proposed goals. Proposals shall include all the information, goals, and assurances required by FAR 52.219-9 and DFARS 252.219-7003.

3.5.2 The table below provides the small business subcontracting goals:

Small Business 7% Small Disadvantage 1.5% Women-Owned Small Business 1% HUBZone Small Business 1% Service-Disabled Veteran Owned 1%

3.5.3 Any Offeror proposing a subcontracting plan that does not meet the above goals in any category must clearly explain why the goal is not being met and what actions the contractor is undertaking to maximize small business subcontracting. The offeror shall provide targets expressed in percentages for small businesses, HUBzone small business, service-disabled veteran owned small business, women-owned small business, and small disadvantage business concerns (do not include any cost information).

3.5.4 The successful Offeror’s approved Subcontracting Plan will be incorporated into the resultant contract.

ATTACHMENTS

Attachment 1 - DOD WSC Pricing ELINs for Evaluation

Attachment 1a – DOD WSC 36-Month Pricing ELINS Attachment 1b – DOD WSC 48-Month Pricing ELINS

Attachment 2 - J-024 Reporting Requirement Templates Attachment 3 - Quality Assurance Surveillance Plan (QASP) Attachment 4 - Exhibit A GFP Broadband Deployment Attachment 5 - Past Performance Questionnaire Attachment 6 - Accessories Market Basket Attachment 7 - International Zone 1 Countries Attachment 8 - International Zone 2 Countries Attachment 9 - Contractor Monthly Certification Form Attachment 10 - After Action Report -Contingency Action Attachment 11 – DD 1423 CDRL Attachment 12 – Government Responses

PERFORMANCE WORK STATEMENT

Wireless Performance Work Statement

1.0 Overview

The Department of the Navy (DON) is seeking a multi-agency solution to satisfy the repetitive needs for the enterprise-wide commercial wireless mobility requirements of the DON, Department of Defense (DoD), and other federal agencies. This solution will provide Wireless Mobility Telecommunication services and devices to Military Members and Federal Civilian Agencies within the 50 United States. This procurement anticipates a multiple award contractual ordering solution to provide end users a best value solution for their current and future dynamic wireless mobility requirements. The awarded Multiple Award, Indefinite Delivery Indefinite Quantity contract(s) will be for a base year plus nine (9) twelve-month option periods. This procurement is needed to ensure mission critical support to Military Members and Federal Civilians is sustained without interruption for wireless mobility services, including devices. Services under this procurement cover usage in the 50 United States, US territories, and while traveling internationally for Military Members and Federal Civilians stationed within the 50 States and US territories. Task Orders issued under this contract shall be tailored to the specific needs of each command or organization. This new procurement, Spiral 4, will replace the existing suite of IDIQ contracts; the DON Multiple Award Contracts, Spiral 3.

As a major user of Wireless Mobility Telecommunication services (to include related software, hardware, firmware and equipment), it is estimated that the Department of Defense (DoD) alone represents nearly 550,000 lines of service; using cell/feature phones, smartphones, tablets, data devices and other wireless devices and equipment. The overall objective of this procurement is to provide a contractual framework that allows Government-wide agencies, with numerous geographically dispersed end users, to operate as a single customer thereby achieving economies of scale for pricing, services and devices.

1.1 Background

For over fifteen years, the Department of the Navy (DON) has been effectively acquiring and managing wireless mobility services. The previous and current DON Wireless Services Contracts, Spirals 1, 2, and 3, have met sourcing strategy objectives that-- (1) offer only those wireless plans aligned with actual usage; (2) deliver competitively priced wireless service packages (inclusive of devices), (3) standardize rate plans among all wireless providers to maximize competition and obtain even lower pricing; (4) capitalize on changes in the marketplace; (5) incorporate improved industry standards and technological advances (technology leveling); (6) offer “free to use” Expense Management tools to monitor and manage wireless usage and provide near real-time visibility of Enterprise-wide and customer- specific usage; (7) provide visibility of wireless mobile device inventory; and (8) provide wireless data for analyses of trends to identify ordering improvements for efficiencies, performance plan optimization, and cost-savings opportunities. The DON Wireless Services Contracts have been the “gold standard” for supporting DON and DoD wireless mobility needs. The Office of the Secretary of Defense (OSD) determined the DON Wireless Services contracts were “best in breed” at providing a cost-effective, best-value solution for sustained mission critical wireless services for the military and enhanced communication capabilities for the Warfighter. OSD directed and mandated all of DoD to use the DON Wireless Spiral 3 contracts for wireless mobility services and devices. The DoD mandate will remain in effect for the follow-on solution, the DoD Wireless Services Contracts Spiral 4. Spiral 4 will capitalize on changes in the marketplace realized since award of the previous contract, by incorporating improvements in industry standards, advances in technology and more competitive pricing plans.

1.2 General Scope

The scope of this contract covers the Government’s DON, DoD and Government-Wide Agencies requirement for commercial wireless mobility and cellular telecommunications services [hereinafter, wireless telecommunications includes all wireless mobility technologies and related operations]. Contractor shall be responsible for providing services that conform with acceptable industry standards and the mission-essential functions outlined by the Government in individual Task Orders. In this performance based statement of work, the Contractor will be responsible for utilizing only up-to-date technology in delivering the services required, to include providing the most current repeaters, towers, Enterprise Mobility Management (EMM) services and equipment.

In providing services throughout the life of the contract (a ten-year ordering period) in Enterprise Mobility Management (EMM) services and equipment, the resulting contracts and contractors will keep current with ever-changing technology and services over the life of the contract. The Spiral 4 Wireless Contracts are not a “supply” contract and will not provide wireless, mobile, cellular, and other devices and equipment to customers without the procurement of associated wireless services under the contracts. This contract shall provide a flexible means of meeting and sustaining the Government’s need for fast, safe, secure, dependable, and stable telecommunications services to include the most up-to-date secure devices to communicate data, voice, text, graphics and pictures. At no additional cost, contractor will deliver the services via the most efficient, up-to-date infrastructure that can be adapted to military missions.

This contract cannot be used for civilians to purchase other than “official use” wireless services. To repeat, hardware devices and equipment can only be acquired in conjunction with services.

Funding for wireless mobility services will be obligated at the Task Order level, as the contracts themselves are not funded. Services shall not be provided under these Contracts unless an Ordering Officer or Authorized User have placed a Task Order.

2.0 Wireless Mobility Services Scope and Prices

The Request for Proposal is to be solicited using the procedures as identified in FAR 15 Contracting by Negotiation and FAR 16.505 Ordering. Each contract will consist of services organized by Exhibit Line Item Numbers (ELINs) to include service plans that are--

(1) Standard Wireless Mobility Services Only; (2) Standard Wireless Mobility Services with Devices, (3) Other Enhanced Wireless Mobility Services & Devices; (4) Paging Services and Devices.

Each Contract Line Item Number (CLIN) will represent the base year and each option year of the contract.

CLIN 0001 – Base Year CLIN 1001 – Option Year 1 CLIN 2001 – Option Year 2 CLIN 3001 – Option Year 3 CLIN 4001 – Option Year 4 CLIN 5001 – Option Year 5 CLIN 6001 – Option Year 6 CLIN 7001 – Option Year 7 CLIN 8001 – Option Year 8 CLIN 9001 – Option Year 9

2.1 Geographic Scope and Quantity

2.1.1 Geographic Scope

The primary scope of the DoD Wireless Services Contracts supports commercially available wireless mobility services for both domestic use and temporary international travel. The geographic scope is throughout the contiguous United States (CONUS); outside CONUS (OCONUS) to include Alaska, Hawaii, and U.S. Territories; and for the purposes of temporary international travel.

2.1.2 Current Number of Devices

The DON, DoD, and other federal agencies account for over 606,000 total lines of service; comprised of approximately 435,230 smartphones, 61,293 feature phones, 30,650 tablets, and 85,820 combined hotspots, air cards and other devices, needing wireless mobility services.

During the performance period, the required number of lines may fluctuate on any orders placed against the contracts.

2.1.3 Current Number of Pagers

The DoD has approximately 12,000 pagers needing regional and nationwide paging services. During the performance period of any orders placed against the Contracts the required number of pagers may fluctuate.

2.2 Scope of Services

The scope of services is within North American Industry Classification System (NAICS) 517112-- Wireless Telecommunications Carriers (except Satellite), as detailed in the following sections 2.2.1 through 2.2.7. Oher enhanced wireless mobility services and devices, in Sections 2.2.2 through 2.2.9, will be available under the contract Exhibit Line Item Numbers (ELINS) tiled Other Services & Equipment.

2.2.1 Wireless Carrier Services

Including, but not limited to, Wireless Telecommunications Carriers and Telecommunication Resellers of Wireless Services which support mobile communications.

Voice Service plans and Features that enable mobile voice communications such as Voicemail, Three-way calling, etc.

Data Service plans and Features that provide connectivity and communications for data- capable mobile devices.

Service Enabling Devices (SEDs) mobile devices bundled with voice and data service plans which are included at no additional cost.

Wireless infrastructure components (which do not include a service plan or features) offered under a monthly lease arrangement or recurring charge to ordering entities.

2.2.2 Other Mobility End-Point Infrastructure

Mobility Infrastructure, only for the purchase and installation of Commercial Off The Shelf (COTS) equipment that compliments or facilitates Wireless/Mobile Service and any installation of the same. This is an incidental fixed cost and the entire cost of installation (inclusive of material and labor) cannot exceed $2,500.

Includes mobile infrastructure equipment for implementing mobile solutions or enhancing wireless communications. Also includes user interfaces and miscellaneous hardware included with a mobile solution(s) or service.

2.2.3 Enterprise Mobility Management (EMM)

Includes a collective set of tools, software, and service capabilities required for the provision, management, security, wipe and control of mobile device functionality, its applications, features and content that are delivered to Government (or Contractor) owned or employee owned mobile devices. The three main EMM areas include mobile device management (MDM), mobile application management (MAM), and mobility content management

(MCM).

2.2.4 Mobile Backend-as-a-Service

Represents mobile application delivery solutions that provide mobile application developers with a platform, tools, and libraries to develop, integrate, test and publish their applications to back- end cloud storage and processing resources while also providing common features such as user management, push notifications, social networking integration, and other features demanded by mobile users.

2.2.5 Telecom Expense Management Services (TEMS)

Enterprise solutions which support the full lifecycle management of mobility and telecommunications assets. TEMs functions include cataloging, ordering, deployment, workflow management, inventory control, invoicing, disposition, and reporting of an enterprise's mobility resources. TEMS providers may offer standalone solutions and other support services, such as data and system integration services, to implement and maintain their solution.

2.2.6 Mobile Application Vetting

Vetting or "app" vetting (also referred to as app threat intelligence or threat protection services) refers to software, processes, and tools required testing, validating, and verifying mobile apps against a baseline of security, privacy, and organization-specific requirements and policies. Vendors may provide on premise, cloud-based, or outsourced app vetting solutions that run static and/or dynamic analysis tests and reporting on apps to detect security vulnerabilities and malicious or privacy violating behaviors.

2.2.7 Mobile Threat Protection (MTP)

A component of a layered Mobile Endpoint Protection Strategy that covers the major areas not addressed by EMM/MDM or App Vetting. MTP solutions monitor the mobile device in real-time to identify mobile threats that may compromise the device, mobile applications, or data residing on the device. MTP integrates with an EMM system deployed on devices resulting in remediation or quarantining of the threat. The MTP solution evaluates an application threat and compliance against a set of pre-defined agency policies based upon acceptable risks, it validates operating system (OS) integrity against any compromise, and it detects network threats such as MITM (Man-in-the-Middle) attacks and will detect device configuration risks.

2.2.8 Internet of Things

Service providers integrate, operate or maintain an infrastructure of networked components comprised of computing resources, digital sensors, actuators, and human interfaces that are combined into systems to achieve specific goal(s).

2.2.9 Other/Mobile Services

Includes wireless communication services not commonly used across agency enterprises due to unique usage, features, niche application or legacy technology requirements. Examples include paging, seamless roaming (e.g. Wireless Broadband Alliance’s (WBA) OpenRoaming), short term rental/disposable endpoint component, and satellite-assisted communications (e.g. roaming and backhaul).

2.2.10 Future Initiatives and Growth

By mutual agreement of the parties, at any time during the Ordering Period, the Government reserves the right to expand the scope of the contracts and may add new or reconfigured plans or delete plans in accordance with current market trends, technology changes, Government Policy changes, and usage changes, e.g., New Technology/Devices, Augmented/Virtual reality headsets, Logistics Tracking, Smart Base, UAV, satellite interfaces, future radio access networks) as supported by the scope of the contracts, pricing, and terms and conditions of the contracts.

Where new or reconfigured plans are required, The Government will permit all contractors to propose to the new or reconfigured plans without any additional changes to un- changed plans and without any change to the overall program. To the extent that the reconfigured plans delete items, i.e. services or devices, the changed price shall not exceed prices set forth in the contracts.

2.2.11 Network Functions

Includes access to network virtualization functions to dynamically control network resource allocations (e.g. Network Slicing) and Quality of Service parameters (e.g. latency, throughput, security, etc.).

2.3 Unauthorized Services

The contracts do NOT authorize wireless mobility services that are not commercial, and include labor and/or design type services.

The contracts do not provide mobile devices without the associated wireless mobility services. However, Contractors shall provide replacement devices at any given time due to lost/stolen or damaged devices as long as it is associated with an active service plan and is consistent with the terms and conditions of the contract.

2.4 Pricing

ACCESS TO PRICING INFORMATION --

THIRD PARTY CONTRACTOR ACCESS TO PRICING INFORMATION: In accordance with solicitation instructions and notations on Government web pages, the Contractor understands and agrees that information it considers "proprietary" or "trade secret" shall be properly safeguarded by Government personnel.

All services that are included under the DoD Wireless Services Contracts shall be itemized and included within the pricing table to be provided as Attachment 1 – DoD Wireless Services Contract Pricing Table.

3.0 DOD Wireless Contracts Service Offerings

3.1 Wireless Mobility Services

Service Plans

The two (2) service plans required to meet the DoD Wireless Services Contracts core requirement are the “Service with a Device” and “Service Only” plans. Service with a Device Plans and the Service Only Plans are described as follows:

3.1.1 Service with a Device Plans

Contractors shall offer Service with a Device plans, which shall be bundled with a Service Enabled Device (SED); to include the cost of the device in the plan. All Service with a Device Plans include unlimited porting of numbers from one device to another. Transitions* from one contractor to another are accomplished in accordance with the Task Order transition plan. ( *The Transition definition and Transition Plan requirement are in paragraph 3.3). Service with a Device Plans are detailed below to include the following services:

Voice & Text Unlimited Voice and Text Feature phone

Voice, Text & Data Unlimited Voice, Text, and Data Smartphone (Wi-Fi Enabled)

Unlimited Data

Unlimited Data

All other wireless network data devices (MiFi’s and Mobile Hotspot) (Wi-Fi Enabled)

Tablet Unlimited Unlimited Data Tablet (Wi-Fi Enabled)

Data PAYGO Metered Data Plan Tablet and all other wireless network data devices (Wi-Fi Enabled)

3.1.1.1 Service Enabled Devices (SEDs)

Contractors shall include SEDs that are one generation behind the current market offering. All SEDs shall be new except where Task Orders specifically state otherwise.

At a minimum, the Contractor’s offerings shall include the following:

A choice of (1) to (2) feature phones, based on availability, for Voice Only Plans

A choice of two (2) smartphones; at a minimum one (1) iOS and one

(1) Android, that support WiFi calling (aka Voice over Wi-Fi (ITU-T H.323)) and Passpoint roaming (WFA Wi-Fi Certified Passpoint and IEEE 802.11u)

At least one (1) wireless network device (e.g. mobile hotspots, data cards, MiFi)

A choice of two (2) cellular enabled tablets; at a minimum one (1) iOS and one (1) Android, at an additional cost, with the purchase of a service plan that supports and Passpoint roaming (WFA Wi-Fi Certified Passpoint and IEEE 802.11u).

All available device offerings shall be detailed on the Contractor’s website, dedicated to the DON Wireless Services Contract requirement, described as follows:

Service Plan Description SED Options

Devices Platform/Configuration

Feature Phones Voice only basic phone (e.g.

Kyocera, Nokia, Motorola)

Smartphones Data capable phone (e.g. iOS, Android, Windows, etc.) (Wi- Fi Enabled)

All other Wireless Network Data Devices Tablets (iOS, Android, Windows), mobile hotspots, data cards IoT/5G (Wi-Fi Enabled)

Refurbished devices

All of the above platform/configuration for feature phones and smartphones (Wi-Fi Enabled, Smart Phones only)

Unlocked devices as required All of the above SED offerings

(platform/configuration)

All SEDs shall have the ability to be configured and managed locally (e.g. Navy Marine Corps Intranet (NMCI), Defense Information Systems Agency (DISA), Army, Air Force Networks).

The Government may require the Contractor to provide an in-building-solution to correct any coverage issues identified by the Government after execution of an award I.A.W.

Section 6.6.4 - Subsystems and Infrastructure. The contractor shall provide solutions to resolve such in-building performance issues at no additional charge. Solutions may include, but are not limited to:

a. Network connectivity or transport beyond that included in purchased service plans or network transport separate from public networks, such as the Internet.

b. Software licenses and support services to manage devices and content Over-The- Air (OTA).

c. Software licenses and support services that enable encryption and security compliance services (including FIPS 140-2 compliance) for use with cellular phones.

d. Temporary antenna installations to improve coverage.

e. Femtocells, microcells, and other coverage enhancements.

f. Enterprise messaging server licenses and support: Software licenses and support services that enable maintenance as well as encryption and security compliance services (including FIPS 140-2 retiring in 2026 or FIPS 140-3 compliance) for use with devices such as Android Devices, and iOS devices.

The Contractor shall unlock SEDs at the request of the Government if a performance related issue cannot be resolved by the contractor. SEDs shall be unlocked by the carrier within 10

(ten) calendar days if a termination of services is required based on performance. However, upon mutual agreement of the Contractor and Ordering Officer, settlement costs (i.e.

remaining months of service commitment) may be recovered.

3.1.1.1.1 Current Generation Devices

With the purchase of a Service with a Device Plan, subject to commercial availability, the Government may opt to purchase an upgraded device with enhanced functionality. This allows the flexibility to procure current generation mobile devices and a means for the Government to infuse enhanced devices as mission requirements change. Upgraded devices are available for purchase at rates as quoted by the Contractor.

Contractors shall offer replacements for lost, stolen, or damaged devices as refurbished or new replacement devices per the Contractor’s inventory availability. Lost/Stolen devices can be replaced via the procurement of refurbished devices. Government assumes responsibility for replacement costs of lost, broken, or stolen devices IF it is outside the terms of the standard industry warranty. However, damaged devices received from the contractor are to be replaced with an identical device for the Government at no additional cost.

If an identical replacement device is not available, the contractor may replace with an equivalent device subject to approval by the government.

The cost for the replacement devices shall not exceed the Contractor’s device rate per their price list. The replacement devices shall be shipped within five (5) calendar days to the end user after the placement of the contract Task Order.

3.1.1.1.2 Test Devices

Upon request, Contractors shall provide a SED, for testing purposes, to allow an evaluation of coverage prior to contract order award to ensure coverage capability. Test devices, to include shipping to/from the Government facility and temporary services, shall be at no charge to the Government.

3.1.1.2 Device Accessories

Contractors shall offer device accessories to be purchased with Service with a Device Plans.

The Government defines accessories as those items commercially available and not typically included with the device. Accessories shall only be purchased for SEDs with the purchase of Service with a Device Plans at the time of the contract task order.

Such accessories that shall be offered for SEDs include, but are not limited to:

Car chargers

Wired Headsets

Wireless (Bluetooth) Headsets

Device cases

Belt clip cases

Screen protectors

Durable protective cases

3.1.1.3 Technology Refresh

Devices shall be eligible for a technology refresh, or upgrade, not sooner than the timeframe specified in each task order upon receipt of devices. The technology refresh period is limited to 36 or 48 months. As such, Task Order period of performance should, to the maximum extent possible, align with a 36-month or 48-month technology refresh period.

Once eligible, a technology refresh shall be provided for devices that are one generation behind the current market offering or the current generation offering. However, the Government reserves the right to delay receipt of new devices (where technology allows and subject to COR or Ordering Officer and Contractor agreement) and use the technology refresh any time after eligibility.

When a device model is no longer supported with operating system updates or legacy networks, those devices will be decommissioned and replaced with technically supported devices by the Contractor at no additional charge as part of the standard technology refresh service. When a new SED is purchased, the technology refresh anniversary date is reset to the date the new device is activated.

Contractors shall provide new devices when the Task Order is issued. There are two exceptions: (1) Government may choose to delay receipt of new device (where technology allows and subject to COR or Ordering Officer and Contractor agreement); or (2) end user has received a new device from that contractor within 24 months if received under the previous Spiral 3 contract or within 36 months under the current contract. [If a successive order is issued and the same contractor receives that order, the contractor may not be required to provide a “new” device if end-user has received a new device within 24 months under the previous Spiral 3 contract or until the next technical refresh specified in the task order under the current contract].

IF the Government chooses to delay…