About this file

This document is a Pricing Sheet Instructions and Assumptions file for RFP #6000002920, issued by the Port Authority of New Jersey for a Mass Notification SaaS Platform and related Professional Services for the Office of Emergency Management (OEM). The RFP seeks a comprehensive solution including system implementation, licensing, subscription, support, maintenance, and professional services for a base three-year contract with two additional one-year option periods. The solution requires deployment and implementation assistance, data migration, on-site and remote technical support, software upgrades, training, and a dedicated Technical Account Manager (TAM) providing 20 hours of monthly support.

The pricing structure encompasses various service categories with specific requirements, including one-time implementation fees, annual software licensing, user license tiers, system reporting, 24/7/365 remote support, virtual and on-site training, and professional services. The TAM services are included in the base support and maintenance, with additional hours available at a separately quoted rate. The pricing sheet allows vendors to input proposed costs for implementation, licensing, support, maintenance, training, and additional TAM services across the base three-year period and two optional years. All pricing must comply with RFP requirements, with vendors responsible for ensuring accuracy and proper categorization of all entries.

View the file

Other files

File Type Posted
3-RFPDOC 6000002920.pdf PDF
1-RFP 6000002920 AD.pdf PDF

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Instructions

PRICING SHEET INSTRUCTIONS

CategoriesWorksheetDescription
Data-Entry RequiredPricing Sheet TabProposed Pricing, inclusive of rates, and discounts mark ups reflected in pink cells with blue text represent fields which are "Data-Entry Required" and should be filled in for evaluation purposes
DescriptionLicenses & Support/Professional ServicesUnder Column B the vendor will make no entry. It describes the service to be priced.
Vendor Input: System ImplementationLicenses & Support/Professional ServicesUnder Column E, enter the proposed implementation costs including instllation of system software, configuration and customizations to meet client need, data migration and testing processes.
Vendor Input: Professional ServicesLicenses & Support/Professional ServicesUnder Column(s) E-G, enter the proposed hourly cost/rate for training services as well as the hourly expected rate for stipulated training service types as well as the dedicated Technical Account Manager (TAM)
Vendor Input: Total Cost (USD), Year 1 baseLicenses & SupportUnder Column(s) F , enter anticipated yearly Pricing, inclusive of rates, proposed discounts mark ups.
Vendor Input: Total Cost (USD), Year 2 baseLicenses & SupportUnder Column(s) G , enter anticipated yearly Pricing, inclusive of rates, proposed discounts mark ups.
Vendor Input: Total Cost (USD), Year 3 baseLicenses & SupportUnder Column(s) H , enter anticipated yearly Pricing, inclusive of rates, proposed discounts mark ups.
Vendor Input: Total Cost (USD), Option Year 1Licenses & SupportUnder Column(s) J , enter anticipated yearly Pricing, inclusive of rates, proposed discounts mark ups.
Vendor Input: Total Cost (USD), Option Year 2Licenses & SupportUnder Column(s) K , enter anticipated yearly Pricing, inclusive of rates, proposed discounts mark ups.
Total Cost for base 3 years + 2 option yrs.Contract Cost SummaryDo not make make entries on this tab. The excel formula will add the costs entered within the License & Support Services and Professional Services tabs and will generate a grand total.

Pricing Sheet Assumptions

Pricing Sheet Assumptions
System Implementation Fee: The implementation fee is a one-time charge during the first year of the contract term and includes installation of system software, configuration to meet client requirements, data migration, and testing. This fee is separate from recurring costs. No implementation fees are anticipated or expected in subsequent years of the contract.
Licensing & Subscription: Pricing shall include all deployment and implementation assistance, data migration, project management, annual software license fees, user license tiers, and system reporting and metrics.
Support & Maintenance: Pricing shall include on-site support, remote technical support, software upgrades and patches, and training. On-site support will primarily be provided at the Port Authority Technical Center in Jersey City, with other locations supported as needed. Remote support shall be available 24/7/365. Software updates must be secure, tested in non-production environments, and monitored post-implementation with backups in place. Services of the Technical Account Manager (TAM) shall be included as part of Support and Maintenance, with an allocation of twenty (20) hours per month. Any requirement for TAM services in excess of the included twenty (20) hours shall be quoted separately under the TAM category within the Professional Services tab.
Virtual and Onsite Training – User & Administrator: Pricing shall include onboarding and initial training, workflows, use cases, template and account management, annual refresher training, and maintenance of training certifications and records to track compliance. Training sessions and online resources shall be available 24/7. Pricing should be stipulated as an hourly fee. Estimated monthly usage would be within the range of 20 hours per month dependant on client need. Vendors shall extend thses assumptions into a total annulized cost to facilitate cost comparison
Professional Services : Any TAM services required beyond the included 20 hours will be billed under the designated TAM category within the Professional Services tab.
Estimated Total Cost: The total cost shall reflect all one-time and recurring fees and align with the primary and secondary categories reflected in the Contract Cost Summary Sheet
Assumptions: All pricing is based on full compliance with RFP requirements. Any exceptions, clarifications, or exclusions shall be clearly noted. Vendors are responsible for ensuring that all pricing entries are accurate and properly categorized.

License & Support Services

Service CategoryService ExpectationsImplementation Estimated Cost (One-Time Cost)Estimated Cost, Year 1 BaseEstimated Cost, Year 2 BaseEstimated Cost, Year 3 BaseEstimated Cost, Option Year 1Estimated Cost, Option Year 2Estimated Total Cost
System Implementation• Deployment and Implementation Assistance - on-site support is required during initial setup/rollout, with full migration of existing notification capabilities.

• Data & Integration - Platform must support uploading targeted recipients from external systems and ensure smooth transition from live - mission critical systems.

• Training & Onboarding - Proposer must provide all onboarding and initial training for twenty (20) hours

• Proposer to provide initial training for users and administrators, covering application overview, functionality, workflows and account management

• Training must incldue user-focused sessions for adoption and administrator-focused sessions for system set up, configuration and management

$ - 0$ - 0
Licensing & Subscription• Inclusive of all services/fees for licensing & Ongoing costs

• Covers annual software licensing fee, user license tiers, and system reporting/metrics

• Core functionality - must include single sign on (SSO), two-way communication, and recipient targeting (defined and ad-hoc) for secure and efficient use.

$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Support & Maintenance• Support Coverage - on-site support at the Port Authority Technical Center and other facilities as needed

• 24/7/365 remote technical support with troubleshooting, diagnostics, and ticketing system access.

• Training & Resources - Proposer to provide user/adminstrator training sessions (minimum of 20 hours) along with 24/7 access to online training resources.

• Services of the Technical Account Manager (TAM) are expected to be included in support & Maintenance services at an estimated twenty (20) hours per month. For situations where there is a stiuplated need for TAM services above 20 hours, pricing is expected to refelceted in specific TAM cateogry under the professional services tab.$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Estimated Total Cost$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0

Addl Training and TAM Services

Service CategoryEstimated Number of Additional HoursAll-Inclusive Hourly Rates (Base Contract Years 1-3)All-Inclusive Hourly Rates for Professional Services (Option Yr 1)All-Inclusive Hourly Rates for Professional Services (Option Yr 2)Estimated Cost, Year 1 BaseEstimated Cost, Year 2 BaseEstimated Cost, Year 3 BaseEstimated Cost, Option Year 1Estimated Cost, Option Year 2Estimated Total Cost
On boarding Training Session(s)20$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
On-Going Training Session(s)20$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Technical Account Manager (TAM) Professional Services20$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0
Estimated Total Cost$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0

Contract Cost Summary

Pricing Sheet - Estimated Contract Cost Summary
Estimated Cost Per Term
Base Period
Estimated CostOption Period
Estimated CostOption Period Two (2)
Estimated CostEstimated

Total Cost

Mass Notification Services(Year 1)(Year 2)(Year 3)(Year 4)(Year 5)
System Implementation$0.00$0.00
Licensing & Subscription$0.00$0.00$0.00$0.00$0.00$0.00
Support & Maintenance$0.00$0.00$0.00$0.00$0.00$0.00
Additional Training & Professional Services$0.00$0.00$0.00$0.00$0.00$0.00

Estimated Total Cost Per Period $0.00 $0.00 $0.00 $0.00 $0.00

Estimated Base Term Total Cost$0.00
Estimated Option Period One (1) Total Cost$0.00
Estimated Option Period Two (2) Total Cost$0.00

Estimated Total Contract Cost $0.00

File details come from the government source that posted it. Updated .