2-183-26 Request for Proposal Introduction.pdf

REQUEST FOR PROPOSAL INTRODUCTION

CONTRACTING DEPARTMENT

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting1

1. PURPOSE

The Fulton County School System (FCS, or the District) is soliciting proposals for computer hardware, related accessories, and implementation/ support services.

2. BACKGROUND

Fulton County Schools (FCS) is the fourth largest school system in Georgia with more than 14,000 full-and part-time employees, including more than 7,500 teachers and other certified personnel, who work in 106 schools and administrative and support buildings.

Approximately 93,500 students attend classes in 59 elementary schools, 19 middle schools, 20 high schools (includes two (2) open campus high schools) and ten (10) charter organizations.

3. SCOPE OF SERVICE

FCS seeks to establish methods of purchasing computing hardware, peripherals, and accessories in support of instructional goals, staff productivity, and on-going hardware refresh plans.

4. MINIMUM REQUIREMENTS

FCS requires that all Offerors interested in submitting a proposal meet the following minimum qualifications. Failure to meet any of these requirements will disqualify the bidder. Offerors shall be an original equipment manufacturer (OEM) or an authorized partner for all proposed products and services.

1. EQUIPMENT SPECIFICATIONS AND REQUIREMENTS

1. Desktop Computers

• Standard Desktop Computer − Ultra 5 Processor

− 16GB RAM

− 256GB HD (NVMe M.2 SSD)

− 8X DVD+/-RW drive

− 24-inch Monitor

− USB Keyboard

− USB Mouse (Optical)

− Ports: Ethernet, HDMI, USB, 3.5mm http://www.fultonschools.org/contracting

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting2

− Implementation Services

− 1-Year Base Warranty, plus 3-Year Extended

Warranty (4 yrs. Total)

− Basic MS Windows 11 Operating System (OS)

− Product literature (cut sheet) and sample price quote on company

− Letterhead shall be submitted with bid response.

• eSports/Gaming Desktop Computer − Ultra 7 Processor or Ryzen 7 Processor

− 16GB RAM

− 512GB HD (NVMe M.2 SSD)

− Graphics Card

− 8X DVD+/-RW drive

− 24 to 25-inch Monitor

− Gaming Keyboard (LED Wired)

− Gaming Mouse (Optical)

− Ports: Ethernet. HDMI, DVI, USB, 3.5mm

− Implementation Services

− 1-Year Base Warranty, plus 3-Year Extended

Warranty (4 yrs. Total)

− Basic MS Windows 11 Operating System (OS)

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with bid response.

2. Laptop Computers

• Standard Laptop

− 14 to15-inch Anti-Glare Touch Screen

− Ultra 5 Processor

− 16GB RAM

− 256GB HD (NVMe M.2 SSD)

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting3

− Intel Dual Band Wireless 802.11ax, Bluetooth 5.1

− Integrated Camera

− Integrated Mic/Speakers

− Primary 4-Cell Battery

− Backlit Keyboard

− USB Mouse

− Charge/Power Cord

− Ports: Ethernet. HDMI, DVI, USB, 3.5mm

− Implementation Services

− 1-Year Warranty Base, plus 3-Year Extended

Warranty (4 yrs. Total)

− Basic MS Windows 11 Operating System (OS)

− Product literature (cut sheet) and sample price quote on company letterhead hall be submitted with bid response.

• Power User Laptop I − 14-to-15-inch Anti-Glare Touch Screen

− Ultra 7 Processor

− 16GB RAM

− 256GB HD (NVMe M.2 SSD)

− Intel Dual Band Wireless 802.11ax, Bluetooth 5.1

− Integrated Camera

− Integrated Mic/Speakers

− 10-Key Adding Keypad

− Primary 4-Cell Battery

− Backlit Keyboard

− USB Mouse

− Charge/Power Cord

− Implementation Services

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting4

− 1-Year Warranty Base, plus 3-Year Extended

Warranty (4 yrs. Total)

− Basic MS Windows 11 Operating System (OS)

− Absolute Software License (Accumulation SKU)

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with proposal response.

• Power User Laptop II − 14-to-15-inch Anti-Glare Touch Screen

− Ultra 7 Processor

− 16GB RAM

− 256GB HD (NVMe M.2 SSD)

− Intel Dual Band Wireless 802.11ax, Bluetooth 5.1

− Integrated Camera

− Integrated Mic/Speakers

− Primary 4-Cell Battery

− Backlit Keyboard

− USB Mouse

− Charge/Power Cord

− Ports: Ethernet. HDMI, DVI, USB, 3.5mm

− Implementation Services

− 1-Year Warranty Base, plus 3-Year Extended

Warranty (4 yrs. Total)

− Basic MS Windows 11 Operating System (OS)

− Absolute Software License (Accumulation SKU)

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with proposal response.

• Power User Laptop III − 16-inch Anti-Glare Touch Screen

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting5

− Ultra 9 Processor

− 32GB RAM

− 1TB HD (NVMe M.2 SSD)

− Intel Dual Band Wireless 802.11ax, Bluetooth 5.1

− Integrated Camera

− Integrated Mic/Speakers

− 10-Key Adding Keypad

− Primary 4-Cell Battery

− Backlit Keyboard

− USB Mouse

− Charge/Power Cord

− Ports: Ethernet. HDMI, DVI, USB, 3.5mm

− Implementation Services

− 1-Year Warranty Base, plus 3-Year Extended

Warranty (4 yrs. Total)

− Basic MS Windows 11 Operating System (OS)

− Absolute Software License (Accumulation SKU)

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with proposal response.

• Convertible Laptop − 14 to 15-inch Anti-Glare Touch Screen

− Ability to Convert/Rotate to Tablet-Styled Device, w/

Stylus Option

− Ultra 7 Processor

− 16GB RAM

− 256GB HD (NVMe M.2 SSD)

− Intel Dual Band Wireless 802.11ax, Bluetooth 5.1

− Integrated Camera

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting6

− Integrated Mic/Speakers

− Primary 4-Cell Battery

− Backlit Keyboard

− USB Mouse

− Charge/Power Cord

− Ports: Ethernet. HDMI, DVI, USB, 3.5mm

− Implementation Services

− 1-Year Warranty Base, plus 3-Year Extended

Warranty (4 yrs. Total)

− Basic MS Windows 11 Operating System (OS)

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with proposal response.

4.1.1 Storage Solutions, Peripherals and Accessories

• Storage Solutions

− Lock-N-Charge Carrier Cart (or similar), 40-unit capacity with warranty

− Lock-N-Charge Carrier Cart (or similar), 30-unit capacity with warranty

− Bretford CUBE Charging Cart (or similar), 32-unit with warranty

− Bretford CUBE Charging Cart (or similar), 36-unit with warranty

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with bid response.

• Peripherals – Monitors/Docking

− 24-inch with DVI/HDMI

− 24-inch with Touch, HDMI

− Compatible Port Replicators

− Docking Station Bundles

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with bid response.

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting7

• Accessories – Carry Case/Backpack

− 14 to 15-inch Backpack

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with bid response.

• Accessories – Other

− Wired Keyboard

− Wired Mouse

− Wireless Keyboard/Mouse Combo

− Power Adapters

− HDMI Cable

− USB C to C Cable

− HDMI to USB C Adaptor

− Display Cable

− External Webcam Options

− Product literature (cut sheet) and sample price quote on company letterhead shall be submitted with bid response.

In addition to the hardware requirements, offerors shall stand ready to provide custom specifications and pricing quotations as requested by FCS. Offerors shall also be responsible for conducting semi-annual product roadmap reviews. The roadmap reviews can occur virtually face-to-face, as mutually agreed upon.

4.2 SUPPORT REQUIREMENTS

4.2.1 Implementation Services

• Pre-Delivery - Desktop and Laptop Computers

− Asset Tagging

− Imaging

− Branding Sticker Application

− Bundled cost for asset tagging, and imaging shall be included in all computer device quotes.

• Pre-Delivery - Storage Carts

− Cart Assembly

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting8

− Asset Tagging

− Power Cord Wiring

− Bundled cost for assembly, wiring and asset tagging shall be included in all storage cart quotes.

4.2.2 Warranty Support

• Self-Maintainer vs. Vendor Hosted Options

− The Offeror shall propose “self-maintainer” and vendor-hosted warranty support options available to FCS.

4.3 PROFESSIONAL DEVELOPMENT

4.3.1 Training

• Certifications

− The Offeror shall specify professional development and/or certification opportunities available to FCS technical staff with respect to this solicitation.

• Education Credits

− The Offeror shall specify education and professional development credit opportunities available to FCS with respect to this solicitation.

4.4 REPORTING

4.4.1 Standard Reports

• Order Summation Report

− The Offeror shall provide on-going electronic and/or web-based reporting to show FCS order history to include FCS purchase order numbers, order fulfilment status, delivery location, and key dates, at a minimum.

• Asset Tag Data

− The Offeror shall provide on-going electronic and/or web-based reporting to show FCS asset tag assignments to include device serial numbers, delivery locations, delivery dates, and purchase order numbers, at a minimum.

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting9

• Hardware Repair

− The Offeror shall provide on-going electronic and/or web-based reporting to show warranty repair history, service call history, and parts replacement, in example.

− All services delivered under this contract must adhere to a documented Service Level Agreement (SLA). The SLA must define response times, resolution times, and performance standards for all device repairs to ensure consistent and reliable service.

• Custom Reports

− The Offeror shall demonstrate a willingness to work with FCS to develop/provide custom reports, as requested.

4.5 ACCOUNT TEAM and THIRD-PARTY RESOURCES

4.5.1 Organizational Structure

• Account Team

− The Offeror’s dedicated FCS account team shall include, at a minimum:

− Executive Account Manager

− Technical Account Manager (TAM)

− Project Manager

− The Offeror shall provide an organizational chart with respect to the proposed FCS account team.

4.5.2 Vendor Managed Third-Party Resources

• Vendor Managed Account Team

− The Offeror shall identify any contracted partners that will serve as local integrators for the FCS account, to include:

− Organization Name

− Corporate/Local Address

− Warehouse Location, Size (sq. ft.), and Capabilities

− The Offeror’s proposed integration team shall be local to Metropolitan Atlanta/Fulton County, GA (within 50 miles)

6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970•www.fultonschools.org/contracting10

4.6 Other

4.6.1 Ad-hoc Work, Volume Discounts and Value-Added

Services

• Ad-hoc Work

− On occasion, FCS will seek to partner with the awarded vendor(s) for ad-hoc work and special projects. Prime examples include computer break-down, set-up, and moves associated with summer construction projects. Offerors shall stand-ready to develop mutually agreeable statements of work (SOW) for such efforts as required.

• Volume Discounts

− The Offeror shall propose volume discount programs available to FCS, if any.

• Value-Added Services

The Offeror shall propose special offerings and/or services available to FCS outside of requirements in this solicitation, if any.