2-09. PERFORMANCE EVALUATION SURVEY.docx
DOCX document 51 KB Posted
- Attached to
- Medical and Pharmacy Benefits
- Solicitation number
- 26001
- Issued by
- Maricopa County, Scottsdale City, Arizona
About this file
This document is a Performance Evaluation Survey from Scottsdale Unified School District #48 in Arizona, specifically related to RFP #26001 for Medical and Pharmacy Benefits. The survey is designed to collect reference and performance feedback from previous clients of a medical and pharmacy benefits provider, with the purpose of evaluating vendor responsiveness and performance for a potential contract. The survey is due by October 15, 2025 at 1:00 PM Arizona Time, and requires respondents to rate various aspects of the vendor's service on a scale of 1-10, including management of services, overall ability, consistency, service quality, cost increases, and employee benefits program implementation.
The survey seeks comprehensive feedback across multiple performance dimensions, with specific scoring criteria that will help Scottsdale Unified School District assess the vendor's capabilities and past performance. The evaluation aims to gather insights about the vendor's historical service delivery, cost management, and program implementation effectiveness. Respondents are asked to provide a total score out of 60 points and are encouraged to include additional comments. The completed survey should be emailed directly to the Purchasing Department at jeffthomason@susd.org, indicating the district's thorough approach to vendor selection and performance evaluation for their medical and pharmacy benefits procurement.
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Scottsdale Unified School District #48 Performance Evaluation Survey
Purchasing Department 9313 N. 95th Way Scottsdale, AZ 85258 480-484-6151
RFP #: 26001
PROJECT: MEDICAL AND PHARMACY BENEFITS
Reference for Firm: ___________________________________________________________________ Subject: MEDICAL AND PHARMACY BENEFITS Name of Client responding to Survey: ___________________________________________________ Organization Representative: ___________________________________________________________ Contact Phone for follow-up: ___________________________________________________________
Scottsdale Unified School District is currently undergoing reference checks for the vendor listed above regarding their response to a current solicitation. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above firm. Both the company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the questionnaire below.
Please evaluate the performance of the vendor (10 means-you are Always satisfied, 5 means-you are Sometimes satisfied, and 1 means-you are very Dissatisfied because of very poor performance).
If you do not have sufficient knowledge of in a particular area, leave it blank.
| No. |
| Criteria |
| Unit |
| Score |
| 1. |
| Rate the Management of services provided by this firm as it relates to employee benefits. |
| (1-10) |
| 2. |
| Rate the overall ability of the firm. |
| (1-10) |
| 4. |
| Was the Firm able to provide consistent services? |
| (1-10) |
| 5. |
| Was the Firm able to provide satisfactory services? |
| (1-10) |
| 6. |
| Were there increases in the costs of services after the first year? |
| (1-10) |
| 7. |
| Rate the Firm’s ability to implement your Employee Benefits Program. |
| (1-10) |
| 8. |
| How long has this firm been your current provider in years? |
POINTS TOTAL OUT OF 60 __________
COMMENTS_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Thank you for your time and effort in assisting the vendor in this important endeavor. Please email this survey directly to return to the Purchasing Department at jeffthomason@susd.org NO LATER THAN October 15, 2025 @ 1:00 PM Arizona Time.
RFP #: 26001 Page 1 of 1 Due: October 15, 2025 image1.png
File details come from the government source that posted it. Updated .