19SS3022Q0001 Solicitation.pdf

PDF 2 MB Posted Aug 3, 2022

Attached to: Communications Circuitry Federal contract opportunity
Solicitation number: 19SS3022Q0001
Issued by: Department of State

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File	Type	Posted
19SS3022Q0001 Amendment of Solicitation A00001.pdf	PDF	Aug 16, 2022
19SS3022Q0001 Cover Letter.pdf	PDF	Aug 3, 2022
19SS3022Q0001 Pre-Proposal Conference Slides.pdf	PDF	Aug 3, 2022
Pre-Proposal Conference Slides.pdf	PDF	Aug 3, 2022
19SS3022Q0001 Cover Letter.pdf	PDF	Jul 26, 2022
19SS3022Q0001 Solicitation.pdf	PDF	Jul 26, 2022

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WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19SS3022Q0001, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19SS3022Q0001, Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Statement of Work, Government furnished

Property

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part

SECTION 4 - EVALUATION

• Evaluation

• Addendum to Evaluation - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 - OFFEROR REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449, RFQ NUMBER S-19SS3022Q0001, PRICES BLOCK 23

I. SCOPE OF SERVICES

The Contractor shall complete all work, including furnishing all labor, material, equipment, and services, unless otherwise specified herein, required under this contract for stated services within the time specified herein. The price listed below shall include all labor, materials, overhead, and profit. In consideration of satisfactory performance of all scheduled services required under this contract, the Contractor shall be paid a firm fixed price for all services.

II. BASE PERIOD

Each contract awarded under this solicitation will be for a one-year period from the date of the contract award and a notice to proceed with four (4) option years.

1. The Contractor shall furnish all engineering, labor, tools, equipment, materials, supplies and services to provide the required circuit as specified under Section 1, hereof.

2. Prices. In consideration of satisfactory performance of the services required under this contract, the Contractor shall be paid a firm fixed price (FFP) per month as stated in the schedule below in U.S. Dollar (USD/$).

2.1 VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

2.2. The firm fixed prices are in U.S. Dollar (USD/$):

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF

2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS

SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE

TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

BASE YEAR: September 1, 2022 – August 31, 2023

CLIN Description of Services # of

Months Monthly

Price Total Firm-Fixed

Price

OpenNet – VPN OpenNet Plus (VPN through the Internet) at the Embassy. One (1) dedicated Internet channel at minimum 30 Mbps speed providing fault tolerance in the last mile.

12 $ $

0001a Initial Installation (Non-recurring) (non-recurring) (non-recurring) $

OpenNet - Extension R.C.

OpenNet Plus at the U.S. Embassy branch office in Residential Compound. One (1) dedicated data channel point-to-point between the U.S. Embassy and the U.S.

Embassy branch office in Residential Compound; digital bandwidth must be a minimum of 30 Mbps.

12 $ $

0002a Initial Installation (Non-recurring) (non-recurring) (non-recurring) $

DIN - Embassy – Agencies Dedicated Internet Network for all Mission’s Agencies at the Residential Compound. One

(1) dedicated Internet channel at minimum 5 Mbps.

12 $ $

0003a Initial Installation (Non-recurring) (non-recurring) (non-recurring) $

Internet American Corner Dedicated Internet Channel for Public Affairs Section. One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 7 Mbps.

12 $ $

0004a Initial Installation (Non-recurring) (non-recurring) (non-recurring) $

Internet SPEAR House Dedicated Internet Channel for DS. One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 3 Mbps.

12 $ $

0005a Initial Installation (Non-recurring) (non-recurring) (non-recurring) $

Internet DOD-UN Dedicated Internet Channel for DoD. One

(1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 5 Mbps.

12 $ $

0006a Initial Installation (Non-recurring) (non-recurring) (non-recurring) $

Internet MSGR Dedicated Internet Channel for DS/MSG.

One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 5 Mbps.

12 $ $

0007a Initial Installation (Non-recurring) (non-recurring) (non-recurring) $

GRAND TOTAL FOR BASE YEAR $

OPTION YEAR 1: September 1, 2023 – August 31, 2024

Contract Line

Item # Description of Services

Number of

Months Monthly

Price Total Firm-Fixed

Price

OpenNet – VPN OpenNet Plus (VPN through the Internet) at the Embassy. One (1) dedicated Internet channel at minimum 30 Mbps speed providing fault tolerance in the last mile.

12 $ $

OpenNet - Extension R.C.

OpenNet Plus at the U.S. Embassy branch office in Residential Compound. One (1) dedicated data channel point-to-point between the U.S. Embassy and the U.S. Embassy branch office in Residential Compound;

digital bandwidth must be a minimum of 30 Mbps.

12 $ $

DIN - Embassy – Agencies Dedicated Internet Network for all Mission’s Agencies at the Residential Compound. One

(1) dedicated Internet channel at minimum 5 Mbps.

12 $ $

Internet American Corner Dedicated Internet Channel for Public Affairs Section. One (1) dedicated Internet Channel.

Digital bandwidth must be at a minimum of 7 Mbps.

12 $ $

Internet SPEAR House Dedicated Internet Channel for DS. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 3 Mbps.

12 $ $

Internet DOD-UN Dedicated Internet Channel for DoD. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

12 $ $

Internet MSGR Dedicated Internet Channel for DS/MSG.

One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

12 $ $

GRAND TOTAL FOR OPTION YEAR 1 $

OPTION YEAR 2: September 1, 2024 – August 31, 2025

Item # Description of Services

Number of

Months Monthly

Price Total Firm-Fixed

Price

OpenNet – VPN OpenNet Plus (VPN through the Internet) at the Embassy. One (1) dedicated Internet channel at minimum 30 Mbps speed providing fault tolerance in the last mile.

12 $ $

OpenNet - Extension R.C.

digital bandwidth must be a minimum of 30 Mbps.

12 $ $

DIN - Embassy – Agencies Dedicated Internet Network for all Mission’s Agencies at the Residential Compound. One

(1) dedicated Internet channel at minimum 5 Mbps.

Internet American Corner Dedicated Internet Channel for Public Affairs Section. One (1) dedicated Internet Channel.

Digital bandwidth must be at a minimum of 7 Mbps.

12 $ $

Internet SPEAR House Dedicated Internet Channel for DS. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 3 Mbps.

12 $ $

Internet DOD-UN Dedicated Internet Channel for DoD. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

12 $ $

Internet MSGR Dedicated Internet Channel for DS/MSG.

One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

GRAND TOTAL FOR OPTION YEAR 2 $

OPTION YEAR 3: September 1, 2025 – August 31, 2026

Item # Description of Services

Number of

Months Monthly

Price Total Firm-Fixed

Price

OpenNet – VPN OpenNet Plus (VPN through the Internet) at the Embassy. One (1) dedicated Internet channel at minimum 30 Mbps speed providing fault tolerance in the last mile.

12 $ $

OpenNet - Extension R.C.

digital bandwidth must be a minimum of 30 Mbps.

12 $ $

DIN - Embassy – Agencies Dedicated Internet Network for all Mission’s Agencies at the Residential Compound. One

(1) dedicated Internet channel at minimum 5 Mbps.

12 $ $

Internet American Corner Dedicated Internet Channel for Public Affairs Section. One (1) dedicated Internet Channel.

Digital bandwidth must be at a minimum of 7 Mbps.

12 $ $

Internet SPEAR House Dedicated Internet Channel for DS. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 3 Mbps.

12 $ $

Internet DOD-UN Dedicated Internet Channel for DoD. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

12 $ $

Internet MSGR Dedicated Internet Channel for DS/MSG.

One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

GRAND TOTAL FOR OPTION YEAR 3 $

OPTION YEAR 4: September 1, 2026 – August 31, 2027

Item # Description of Services

Number of

Months Monthly

Price Total Firm-Fixed

Price

OpenNet – VPN OpenNet Plus (VPN through the Internet) at the Embassy. One (1) dedicated Internet channel at minimum 30 Mbps speed providing fault tolerance in the last mile.

12 $ $

OpenNet - Extension R.C.

digital bandwidth must be a minimum of 30 Mbps.

12 $ $

DIN - Embassy – Agencies Dedicated Internet Network for all Mission’s Agencies at the Residential Compound. One

(1) dedicated Internet channel at minimum 5 Mbps.

12 $ $

Internet American Corner Dedicated Internet Channel for Public Affairs Section. One (1) dedicated Internet Channel.

Digital bandwidth must be at a minimum of 7 Mbps.

12 $ $

Internet SPEAR House Dedicated Internet Channel for DS. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 3 Mbps.

12 $ $

Internet DOD-UN Dedicated Internet Channel for DoD. One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

12 $ $

Internet MSGR Dedicated Internet Channel for DS/MSG.

One (1) dedicated Internet Channel. Digital bandwidth must be at a minimum of 5 Mbps.

GRAND TOTAL FOR OPTION YEAR 4 $

GRAND TOTAL CONTRACT PRICE, INCLUDING ALL OPTION YEARS

Base Period Total Price $

First Option Year Total Price $

Second Option Year Total Price $

Third Option Year Total Price $

Fourth Option Year Total Price $

GRAND TOTAL FIRM-FIXED PRICE

FOR BASE YEAR PLUS ALL OPTION YEARS $

CONTINUATION TO SF-1449, RFQ NUMBER S-19SS3022Q0001

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

I. SCOPE OF WORK

The purpose of this firm fixed price purchase order is to obtain VPN, Internet Services, and Circuitry for the U.S Embassy, Residential Compound, American Corner SPEAR House, DOD- UN, and MSGR. See Attachment #1 “Locations” starting on page 83.

The local Telecommunication’s Internet Service Provider (ISP) contracting firm must provide internet services and dedicated leased line channels and circuitry for connecting U.S. Embassy Juba and remote U.S. Embassy Annex locations data links as shown below in this technical paper.

THIS IS THE LIST OF REQUIRED SERVICES:

Contract Line Item # (CLIN) 0001, 0008, 0015, 0022, 0029 SERVICE: OpenNet – VPN NAME: OpenNet Plus (VPN through the Internet) at the U.S. Embassy Juba.

DESCRIPTION AND

SPEED:

OpenNet (VPN through the Internet) at the U.S. Embassy Juba. One

(1) dedicated Internet channel at minimum 30 Mbps speed providing fault tolerance in the last mile.

TYPE OF

SERVICE:

Dedicated Internet Channel

MODE OF

TRANSPORTATION:

Fiber Optic

# OF IP ADDRESSES: /28 subnet static Public IP addresses LOCATION: U.S. Embassy Juba

Kololo Road Juba, South Sudan

THE PROVIDED INTERNET SERVICE SHALL COMPLY WITH THE FOLLOWING

REQUIREMENTS:

Internet Services Quality

This internet circuit shall be high-end, professional grade service that differs from residential service. The Embassy requires dedicated (not shared or bundled) Internet Bandwidth, 24/7, “always-on” with unlimited usage. Fiber optic, terrestrial connectivity is required. The local ISP access circuit to the Embassy must meet the following specifications/requirements for connectivity.

Internet Service Provider (ISP) must provide Fiber Optic connectivity to the very end at the U.S. Embassy Juba compound Telecommunications Service Entrance Facilities (TSEF) Room.

A /28 subnet static Public IP addresses for VPN equipment, network mask, and default gateway IP address.

ISP interface connectors: LC fiber connector (MM-multimode) – Gigabit interface. Internet Service Provider (ISP) must provide all data media converters or transmission devices in all cases to allow for connection to customer equipment.

ISP availability: "Always on". Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio must be 1/1.

ISP connection: IPs must NOT use Network Address Translation (NAT).

ISP must permit all IP protocols (including but not limited to ICMP, UDP, TCP, and IPSEC) to transit without filters or proxies. Unfiltered access to the Internet is required without ISP firewall blocking or stateful inspection.

ISP must permit installation of Customer VPN encryption devices on circuit.

ISP must permit ping and trace route traffic from 169.252.0.0/16 and 169.253.0.0/16 to the ISP connection (LC fiber Gigabit MM router interface which terminates Customer VPN encryption device).

High quality performance, the following parameters in a vendor’s Service Level Agreement (SLA) should be used:

a. Packet Loss <=.5%

b. Availability of 99.9%.

Network Devices

The network devices shall comply with the following characteristics:

Must not have ZTE, Huawei, Xiaomi and affiliated branded products in use on the internet connection. Post may not enter into contract (or extend or renew contract) with an entity that uses above mentioned equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system.

Service Support and Contingencies

ISP must warrant service support 7X24X365.

ISP must warrant service support on site if necessary 7X24X365, services must be coordinated directly with Embassy’s Contracting Office Representative (COR) or Information Technology (IT) representative from the Embassy Information Systems Center (ISC).

ISP should have direct connection capability with major United States of America (U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternative line channels or backups in case of main Internet path malfunctioning, if local conditions permit.

ISP must provide a central Information Technology (IT) point of contact (POC) in order to promptly coordinate technical issues during the initial installation process.

Contract Line Item # (CLIN) 0002, 0009, 0016, 0023, 0030 SERVICE: OpenNet- Extension R.C.

NAME: OpenNet Plus at the U.S. Embassy branch office in Residential

Compound

DESCRIPTION AND

SPEED:

One (1) dedicated data channel point-to-point between the U.S.

Embassy and the U.S. Embassy branch office in Residential Compound; digital bandwidth must be a minimum of 30 Mbps.

TYPE OF SERVICE: Point-to-Point / Clear channel MODE of

TRANSPORTATION:

Fiber Optic

# of IP Addresses: /28 subnet static Public IP addresses LOCATION: Site A: U.S Embassy Juba

Kololo Road Juba, South Sudan

Site B: U.S. Embassy branch office in Residential Compound U.S. Embassy Juba Residence Road

THE PROVIDED INTERNET SERVICE AND DATA POINT-TO-POINT CONNECTIONS

MUST COMPLY WITH THE FOLLOWING REQUIREMENTS:

Internet Services Quality

Internet Service Provider (ISP) must provide dedicated leased Point-to-Point / Clear channel; data transport media must be fiber optic. Twenty-four (24) hours uplink. Post Internet Service Provider (ISP) connection must be "always on", and must not require the installation of any custom software on the client side. Must have round trip time faster than 30 Mbps.

Internet Service Provider (ISP) must provide Fiber Optic connectivity to the very end at the U.S.

Embassy Juba compound Telecommunications Service Entrance Facilities (TSEF) Room.

A /28 subnet static Public IP addresses for VPN equipment, network mask, and default gateway IP address.

ISP availability: "Always on". Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio must be 1/1.

ISP connection: IPs must NOT use Network Address Translation (NAT).

ISP must permit installation of Customer VPN encryption devices on circuit.

ISP must permit ping and trace route traffic from 169.252.0.0/16 and 169.253.0.0/16 to the ISP connection (LC fiber Gigabit MM router interface which terminates Customer VPN encryption device.)

High quality performance, the following parameters in a vendor’s Service Level Agreement (SLA) should be used:

a. Packet Loss <=.5%

b. Availability of 99.9%.

Network Devices

The network devices shall comply with the following characteristics:

Service Support and Contingencies

ISP must warrant service support 7X24X365.

promptly coordinate technical issues during the initial installation process

Contract Line Item # (CLIN) 0003, 0010, 0017, 0024, 0031 SERVICE: DIN – EMBASSY – Agencies NAME: Dedicated Internet Network for all U.S. Mission’s Agencies at the U.S. Embassy Juba.

DESCRIPTION AND

SPEED:

One (1) dedicated Internet channel at minimum 5 Mbps

TYPE OF

SERVICE:

Dedicated Internet Channel

MODE OF

TRANSPORTATION:

Fiber Optic

# of IP Addresses: 8 public IP Addresses LOCATION: U.S. Embassy branch office in Residential Compound

U.S. Embassy Juba Residence Road

ALL PROVIDED INTERNET SERVICES AND DATA POINT-TO-POINT CONNECTIONS

MUST COMPLY WITH THE FOLLOWING REQUIREMENTS (EXCEPT WHEN

SPECIFIED):

Internet Services Quality

Internet Service Provider (ISP) must provide dedicated leased channel high-speed access to the Internet. Twenty-four (24) hours uplink. Post Internet Service Provider (ISP) connection must be "always on” and must not require the installation of any custom software on the client side.

For Internet Services the Internet Service Provider (ISP) must guarantee full contracted bandwidth availability 24X7X365 from the originator side to the ISP’s internet gateway.

Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio must be 1/1.

High quality performance, the following parameters in a vendor’s Service Level Agreement (SLA) should be used:

a. Packet Loss <=.5%

b. Availability of 99.9%.

Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time in milliseconds

(ms) time to send a small data packet and obtain a reply back; must be the faster than 100 milliseconds for the Round Trip Time (RTT) for internet service. Also, RTT must be faster than 100 milliseconds for local data services (for instance: point-to-point channels or web pages accessed through the South Sudan Network Access Point (NAP).

ISP must provide Fiber Optic connectivity to the very end at the U.S. Embassy Juba compound Telecommunications Service Entrance Facilities (TSEF) Room.

ISP interface connectors: RJ45 Cat.6. Internet Service Provider (ISP) must provide router(s) and Data media converters or transmission devices in all cases to allow for connection to customer equipment.

Network Identification

Internet Service Provider (ISP) must provide 8 public IP Addresses.

Network Devices

The network devices shall comply with the following characteristics:

Service Support and Contingencies

ISP must warrant service support 7X24X365.

promptly coordinate technical issues during the initial installation process.

Contract Line Item # (CLIN) 0004, 0011, 0018, 0025, 0032 SERVICE: Internet American Corner NAME: Dedicated Internet Chanel for American Corner

DESCRIPTION AND

SPEED:

One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 7 Mbps.

TYPE OF SERVICES: Dedicated Internet Channel

MODE OF

TRANSPORTATION:

Wireless

# OF IP ADDRESSES: 1 Public IP Address LOCATION: American Corner

University of Juba- Main Library

Contract Line Item # (CLIN) 0005, 0012, 0019, 0026, 0033 SERVICE: SPEAR House NAME: Dedicated Internet Chanel for SPEAR House

DESCRIPTION AND

SPEED:

One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 3 Mbps.

TYPE OF SERVICES: Dedicated Internet Channel

MODE OF

TRANSPORTATION:

Wireless

# OF IP ADDRESSES: 1 Public IP Address LOCATION: SPEAR House

Cougar Avenue and Australia Street; Tomping

Contract Line Item # (CLIN) 0006, 0013, 0020, 0027, 0034

SERVICE: DOD-UN

NAME: Dedicated Internet Chanel for DOD-UN

DESCRIPTION AND

SPEED:

One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 5 Mbps.

TYPE OF SERVICES: Dedicated Internet Channel

MODE OF

TRANSPORTATION:

Wireless

# OF IP ADDRESSES: 1 Public IP Address

LOCATION: DOD-UN

UN House; Yei Road

Contract Line Item # (CLIN) 0007, 0014, 0021, 0028, 0035

SERVICE: MSGR

NAME: Dedicated Internet Chanel for MSGR

DESCRIPTION AND

SPEED:

One (1) dedicated Internet Chanel. Digital bandwidth must be at a minimum of 5 Mbps

TYPE OF SERVICES: Dedicated Internet Channel

MODE OF

TRANSPORTATION:

Wireless

# OF IP ADDRESSES: 1 Public IP Address

LOCATION: MSGR

U.S. Embassy Residential Compound; Residence Road

THE PROVIDED INTERNET SERVICE AND DATA POINT-TO-POINT CONNECTIONS

MUST COMPLY WITH THE FOLLOWING REQUIREMENTS:

ALL PROVIDED INTERNET SERVICES AND DATA POINT-TO-POINT CONNECTIONS

MUST COMPLY WITH THE FOLLOWING REQUIREMENTS (EXCEPT WHEN

SPECIFIED):

Internet Services Quality

For Internet Services the Internet Service Provider (ISP) must guarantee full contracted bandwidth availability 24X7X365 from the originator side to the ISP’s internet gateway.

Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio must be 1/1.

High quality performance, the following parameters in a vendor’s Service Level Agreement (SLA) should be used:

a. Packet Loss <=.5%

b. Availability of 99.9%.

Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time in milliseconds

ISP interface connectors: RJ45. Internet Service Provider (ISP) must provide router(s) and Data media converters or transmission devices in all cases to allow for connection to customer equipment.

Network Identification

Internet Service Provider (ISP) must provide 1 public IP Addresses.

Network Devices

The network devices shall comply with the following characteristics:

Service Support and Contingencies

ISP must warrant service support 7X24X365.

ISP must provide a central Information Technology (IT) point of contact (POC) in order to promptly coordinate technical issues during the initial installation process.

II. GENERAL:

The Department of State has a requirement for multiple full period, full duplex, clear channels, digital circuits and Internet leased lines capable of supporting synchronous traffic. For clear channel circuits, they shall be completely transparent, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment.

B. For CLINs 1-3 and 7, and corresponding Option Year CLINs, these digital services shall be via Optic Fiber. For CLINs 4-6, and corresponding Option Year CLINs, these digital services shall, at a minimum, be via wireless.

The service shall be for the exclusive use of the Department of State, 24-hours per day, 7 days per week, and 52 weeks per year.

C. The Contractor shall coordinate the service and shall be responsible for the technical sufficiency of the circuit, including services necessary to establish, operate, and restore the circuit. Except for modems and terminal equipment furnished by the Government, the Contractor shall provide all equipment, materials, and supplies required to provide the service which includes the Data Service Unit (DSU) configured with Data Communications Equipment (DCE) interface. If required, signal element timing shall be provided by the Contractor’s facility.

D. The Contractor shall provide sufficient technical support to ensure uninterrupted end-to-end service between such terminal points as are covered in this contract. The Contractor shall provide, properly adjust, and maintain the circuit for continuous Department of State use. The Contractor shall ensure that the circuit complies with service changes, additions, or deletions as required under this contract.

E. Reserved.

F. The circuit shall be supplied for the transmission of a multiplexed aggregate bit stream for telegraphic and data signals. All other characteristics will be in accordance with International Telegraph and Telephone Consultative Committee (CCITT) specifications.

G. The Contractor shall supply a Data Service Unit(s) (DSUs) configured with a Data Communications Equipment (DCE) interface. Signal element timing shall be provided as follows: (1) timing to the American Embassy will be provided by the Contractor’s facility.

H. The Contractor shall use the following for interface standards:

CLINs 1-3 and corresponding Option Year CLINs:

LC fiber connector (MM-multimode) – Gigabit interface will be required between the vendor and the Department of State furnished equipment.

CLINs 4-7 and corresponding Option Year CLINs:

RJ45 Cat.6 electrical/mechanical interface will be required between the vendor and the Department of State furnished equipment.

I. Services. This is a firm fixed-price contract for the lease of multiple full period, full duplex, clear channels, digital circuits and internet leased lines capable of supporting synchronous traffic. For the clear channel circuits, they shall be completely transparent, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment.

J. Bit Error Rate Test (BERT) The bit error rate (BER) for the service shall not be greater than 1 in 10 to the 6 bits for 99.7% of the time, for all time.

K. Acceptable Level of Performance. The Standard of Performance (SP) for this contract is 99.7% percent availability per month (100 percent less 0.3 percent each month for corrective and preventive maintenance).

L. Inspection and Acceptance. Unless specified in the Contract, the Government shall require a period not to exceed 24 hours in order to perform testing to determine acceptance of the required circuit under Section C. The U.S. destination point or the U.S. foreign post shall conduct the testing.

M. Term of Contract: The required circuits shall be installed and delivered to the Destination Point on or before 60 Days after Contract Award. Upon successful installation and acceptance by the Government of the required circuit under Section C, the Contractor shall be provided, in writing, notice to proceed and shall provide contractual services for a twelve (12) month period, commencing on the date specified in the notice to proceed.

N. The Contractor agrees that the work and services set forth in this contract shall be performed during the period commencing the effective date of this contract and shall continue through the end of the twelve-month period of service (CLIN 1 through 7), excluding the exercise of any option.

O. Option CLINs, if exercised, as reflected in Section 1, shall be for Twelve (12) months each, commencing at the expiration of the previous period of performance or a negotiated period.

P. An Invoice, suitable for payment, shall contain, but not limited to, the following information:

1. Name of Contractor;

2. Date of Invoice;

3. Original Invoice Number (Consecutive numbers);

4. Contract number;

5. Task or Delivery Order number, as applicable;

6. Government Specific Accounting and Appropriation Data (Funding Cite.)

(Example: 19X0113-2015-X75041-180100-5327-2332);

7. Contract Line Item Number (CLIN) of item or service provided;

8. Description of the item, or service actually provided;

9. Period of performance of service or date item is provided;

10. Block/Space reserved for COR acceptance signature and date;

11. Signature, Name and Phone number of Company representative authorized to sign invoices;

12. Remit to address

13. Name, phone number and Mailing address to whom any disputed invoices should be addressed;

14. Credits with explanation and period covered.

Failure to submit Invoices which do not identify this information shall be returned without payment to the Contractor for correction.

Q. The circuit described above is exempt, under Article 34 of the Vienna Convention on Diplomatic Relations, from the Special Access Surcharges or foreign taxes, including Value Added Taxes.

R. Authorized Instruction to Contractor

a. No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act. The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.

b. Contracting Officer’s Representative (COR): The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter. The COR shall not be authorized to issue change orders or adjustments.

Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.

S. Government-Furnished Equipment (GFE):

None.

T. Release of Information

1. The Contractor’s organization shall clear with the Information Office listed below any public release of information on this contract. This information includes news stories, articles, sales literature, advertisements, radio-TV spots, etc.

2. The request for public release of information should be addressed to:

U.S. Embassy Juba Public Affairs Office Kololo Road Juba, South Sudan JubaPAS@state.gov

3. Limited Use of Data and Information. Performance of this contract may require the Contractor to access and use data and information proprietary to the Government agency or agency personnel, or which is of such a nature that its dissemination or use, other than in performance of this contract would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge or release data or information developed or obtained in performance of this contract, until made public by the Government, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor will not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as required in the performance of this contract. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no costs to the Government between the Contractor and the data owner provides for greater rights to the Contractor.

U. Circuit Downtime and Credits

Credits shall be assessed against the Contractor in those instances where the circuit during any given month or year that fail to achieve and sustain the minimum acceptance standards stated above.

1. Definitions:

Circuit Availability Acceptance Level: Yearly Circuit Availability Acceptance Level is computed by 365 calendar days times 24 (hours per day) times 99.7% acceptance level equals

8,716.20 hours annum. (365 x 24 = 8760 x 99.7% = 8,733.72). Monthly Circuit Availability is computed by the calendar days per month times 24 (hours per day) times 99.7% acceptance level (example: 31 x 24 = 744 x 99.7% = 741.76).

Downtime: That period of time when the circuit becomes non-operational or unusable for communication or transfer of data or failures to meet the minimum acceptance standards. The maximum cumulative Annual downtime that shall be acceptable for corrective or preventative maintenance is 26.28 hours (8760 x .3%). The maximum cumulative Monthly downtime that shall be acceptable for corrective or preventative maintenance shall be .3% of the total available hours for the month (example: 31 x 24 = 744 x .3% = 2.23 hours).

Period of Downtime: Downtime shall commence at the time first attempt for contact is made by the Government (or its representative) to the Contractor’s Point of Contact and shall be annotated on the Remedy Ticket and shall continue until the circuit is returned into Service by the Government.

Downtime Credits: Monetary value returned to the Government for failure to meet the Circuit availability requirements. Downtime Credits shall be assessed based on cumulative downtime time with the minimum assessment being one hour. Downtime credit shall be equal to the hourly or daily rate (as applicable) as identified in the schedule in Section B. There are two

(2) situations when circuit Downtime Credits can be accumulated:

1) Below Availability Level,

2) Extended Downtime.

2. Credit for Circuit Downtime by Situation

Below Availability Level: If the downtime accumulated for a circuit adds up to 26.28 (8760 x 0.3%) cumulative hours or more during any one contract year (365 calendar days) or depending on the number of hours for the month (example 744 x .3%) cumulative hours per month (example: 31 calendar day month) the Contractor shall grant a hourly credit to the Government for each hour of downtime. Each additional one hour increment or portion thereof will be assessed as an additional hour.

Extended Downtime Credit(s): Cumulative time of more than 18 hours but not greater than 24 hours for any one outage shall be assessed at a daily rate. Any increment of 24 hours beyond the initial 24 hours of any one outage shall be assessed at the standards for the hourly rate up to 12 hours, however between 12 and 24 hours the credit shall be assessed at the daily rate.

3. Exceptions to Cumulating of Downtime

Cumulating of circuit downtime shall include all unscheduled downtime deemed to be the responsibility of the Contractor, with the following exceptions:

a. When the failure to perform arises out of causes beyond the control and without the fault or negligence of the Contractor or Sub-contractor as defined in the Termination for Default clause in Section I of this contract.

b. Malfunction of equipment, frequency fading and interference, errors of commission and/or omission by the Contractor or Sub-contractor, and commercial power surges or failures are considered to be normal hazards of the industry and therefore do not qualify as causes beyond the control of the Contractor or Sub-contractor. The Contractor shall be charged with credits for all reported outages determined “no trouble found” or “came clear while testing” but which exceed 45 minutes.

The Contracting Officer shall make final determination as to whether downtime is the responsibility of the Contractor. If requested by the Contracting Officer, the Contractor shall provide documentation to support claims of excusable downtime. For downtime determined to be the Contractor’s responsibility, the Contracting Officer may elect to assess a credit for each instance of non-performance.

4. Payment Reduction for Downtime Credits

When Circuit Downtime credit(s) is owed to the Government, the total number of creditable hours shall be accumulated for the month and will be deducted from the payment due the Contractor in the month they accrued.

5. Trouble Escalation Procedure

a. The Government shall refer the problem to the carrier after performing tests as prescribed in the Trouble Analysis procedure. Obtain the name of the carrier test person and a carrier ticket number; record this information on the Government’s Remedy Ticket.

b. After the trouble has been referred to the carrier for two (2) hours, recall the carrier for an update on the current trouble. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

c. After the trouble has been referred to the carrier for four (4) hours, recall the carrier for an update on the current trouble. If the carrier’s response is not satisfactory escalate the trouble to the carrier’s management. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

d. After the trouble has been referred to the Contractor for six (6) hours the COR shall escalate the trouble to the Contractor’s manager; also notify IRM/IMO and the Contracting Officer and the STATE IRM/ISC Office. Record the contractor’s response, the name of the individual you talked with, the Contractor ticket number, and the names of the IRM managers that were notified on the Remedy Ticket.

e. Continue to status the Contractor for the remainder of the outage or until you have received a problem resolved status.

6. Technological Refreshment

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Products and Commercial Services, paragraph (c), Changes; request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology.

The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

a. The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

b. The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

c. The proposal shall discuss the impact on hardware, services, and delivery schedules. The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

d. Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212-4, paragraph (c), Changes, and other applicable clauses of the contract.

7. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold Services.

Performs VPN, Internet Services, and Circuitry services set forth in the scope of work.

1. thru 6.

All required services are performed and no more than one

(1) customer complaint is received per month.

SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS

(NOV 2021) IS INCORPORATED BY REFERENCE. (SEE SF-1449,

BLOCK 27A)

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES. (May 2022)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (JUL 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUNE 2020), with Alternate I (OCT 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (JUN 2020) (41 U.S.C. 3509)).

https://www.acquisition.gov/far/part-52#FAR_52_203_19 https://www.acquisition.gov/far/part-52#FAR_52_204_23 https://www.acquisition.gov/far/part-52#FAR_52_204_25 https://www.acquisition.gov/far/part-52#FAR_52_209_10 https://www.acquisition.gov/far/part-52#FAR_52_233_3 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_233_4 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_203_6 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3…

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