Questions and Answers.docx

QUESTIONS AND ANSWERS

Q1. The estimated quantities for the Service Plans are per year. Can we obtain the estimated number of lines by dividing the estimated quantities by 12?

A1.Yes. If you divide the estimated yearly quantities by 12 you will obtain the estimated number of lines per month.

Q2. Will you be ordering additional equipment every year? Or just during the base year?

A2. We will be ordering additional equipment under the contract during the base year only according to Section 1.

Q3. Do you need the invoices broken down by cost centers or may we submit cost center reports in addition to the invoices?

A3. According to Section 1, 2. Invoicing, a proper invoice must include a summary showing a listing of each cost center with a total price in local currency for each cost center. A detailed breakdown for each cost center has to be attached to each summary and it must include the cost breakdown by each telephone line according to the pricing schedule. A detailed list of all calls made for each line must be included for each cost center.

Q4. What will be the length of the contract?

A4. According to Section 1, II. Period of Performance, the contract will be for a one-year period from the date of contract award, with two one-year options to renew.

Q5. Is it necessary to guarantee the mobile indoor coverage at any location? If so, can you provide details of the locations to be covered and the estimated number of lines at each location? Will it be necessary to guarantee coverage in the basement of any of these locations? If so, which?

A5. Yes, we need indoor/outdoor/basement connectivity at all locations. According to Section 1 – 1.3, the contractor shall ensure on a 24-hour basis at least 90% local network coverage around Spain with special consideration to all urban areas and main traffic routes.

Our lines are based in the following locations: Madrid (Serrano, 75), Barcelona (Paseo Reina Elisenda de Montcada, 23), Valencia (Dr. Romagosa, 1, 2a. planta), Seville (Plaza Nueva, 8 B, 2a. planta), Fuengirola (Avenida Juan Gomez “Juanito”, 8, 1a. planta), Palma de Mallorca (Porto Pi, 8, Planta 9), Las Palmas (Los Martínez de Escobar, 3), Algeciras (Avda. de la Hispanidad s/n), La Alcaidesa, Sotogrande and Rota Naval Base.

Q6. Will it be necessary to carry out any kind of integration with fixed telephony?

Will mobile primaries be needed at any location?

A6. No. All the services needed are listed under Section 1, 1. Performance Work Statement.

Q7. Is it necessary to provide an MDM solution and/or terminal enrollment?

A7. No. All the services needed are listed under Section 1, 1. Performance Work Statement.

Q8. Is it necessary for the project manager to work from the embassy or can he work remotely?

A8. The project manager will work remotely. According to Section 1, 1.13 24 Hour Customer Service, the Project Manager shall be the primary point of contact during business hours.

Q9. May we include the discounts in our invoices?

A9. According to Section 1, the prices listed under III. Pricing, shall include all discounts.

Q10. Are the International and Roaming zones to be defined by each one of the offerors?

A10. Yes, according to Section 1, III. Pricing, the zones are to be defined by the provider.

Q11. What is the required storage capacity of the additional equipment under the base year?

A11. According to the description under Additional Equipment there is no required storage capacity.

Q12. Do we need to check any portion of FAR clause 52.212-5?

A12. No. Section 2 is not to be completed by the offeror. Please follow the instructions to offerors included in Section 3 (pages 42 and 43).

Q13. Is all the information that needs to be added to our offer listed under Section 3, pages 42 and 43?

A13. In addition to the information listed under Section 3 (pages 42 and 43), you must also complete SF-30 (blocks 8, 15A, 15B and 15C) for each one of the amendments issued.

Q14. What number formatting shall we use for the prices?

A14. You shall use the English number formatting. Comma for thousands separator and period between euros and cents.

Q15. Shall we deliver the offer in person?

A15. Yes, the offer should be physically delivered at the Embassy. No electronic offers will be accepted. You may either mail your offer or deliver it in person in a sealed envelope marked “Quotation Enclosed”. The deadline for receipt of quotations is 4:00 p.m. on Monday April 12, 2021.

Q16. How many lines will have international calls overages and roaming overages?

A16. According to Section I, III. Pricing, the lines that could have international calls overages are those lines under Plan A, Plan B and plan C. The lines that could have roaming overages are those under plan B.

Q17. Where shall we list other countries included in the roaming services provided under Plan B?

A17. You should attach the list of countries other than the US, under Section 3, A.2. Information (2).

Q18. Do you have just 1 cost center?

A18. No. We currently have 32 cost centers.

Q19. How much time will be allowed for contract implementation, from the date the contract is signed until the date that services are scheduled to begin?

A19. The Government intends to award the contract as soon as possible. The time needed for implementation of the new contract will be discussed with the awardee.

Q20. May we provide one price for part of the equipment under CLIN 59 and a different price for the remaining equipment (that is two different prices under the same CLIN)?

A20. No. Only 1 price per CLIN should be provided.