19RB1027Q0008_Solicitation.pdf
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- IT equipment for donation
- Solicitation number
- 19RB1027Q0008
- Issued by
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Department of State US Embassy Belgrade
About this file
This is a Request for Quotations (RFQ) issued by the U.S. Embassy in Belgrade, Serbia for the procurement of IT equipment intended for donation to support a scenario-based laser shooting range system and tactical training program. The RFQ number is 19RB1027Q0008, issued October 1, 2026, with quotes due by 17:00 Belgrade local time on October 21, 2026. Award is expected within 60 days of contract award, and delivery must occur within 60 days from the award date to the Belgrade metropolitan area. This is not a small business set-aside. The contract will be firm-fixed price, with all quotes and payments in Serbian Dinar (RSD), and VAT is not applicable due to the U.S. Embassy's VAT exemption certificate from the host government.
The equipment consists of two primary categories: audio equipment (15 line items including loudspeakers, amplifiers, wireless microphone systems, audio matrices, and mixing equipment totaling specific quantities) and video equipment (14 line items including LED displays, professional monitors, HDMI matrix switchers, mounting hardware, UPS systems, and network infrastructure). Quoters must provide detailed technical proposals with equipment catalogues, evidence of established business registration with the Serbian Business Registry, proof of all required local licenses and permits, client references demonstrating relevant experience, and a signed letter from an authorized local service provider confirming warranty repair and technical support for the entire 24-month warranty period. The local service provider must be authorized by manufacturers to perform warranty services. All equipment must be new (not remanufactured or gray market), include manufacturer warranties, relevant user manuals in English and/or Serbian, and necessary technical certifications. The contractor must be legally authorized to perform business in Serbia or use an authorized local subcontractor, and must maintain qualified personnel and an authorized technical support facility in-country capable of delivery, installation, configuration, commissioning, warranty repairs, and on-site support. Award will be made to the lowest priced, acceptable, responsible quoter.
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AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 18 (Rev. 6-95)Previous edition not usable Prescribed by GSA-FAR (48 CFR) 53.215-1(a)
REQUEST FOR QUOTATIONS
(THIS IS NOT AN ORDER)
THIS RFQ [ ] IS [x] IS NOT A SMALL BUSINESS-
SMALL PURCHASE SET-ASIDE (52.219-4)
PAGE
OF
PAGES
1. REQUEST NO.
19RB1027Q0008
2. DATE ISSUED
October 1, 2026
3. REQUISITION/PURCHASE REQUEST #
4. CERT. FOR NAT. DEF.
UNDER BDSA REG. 2
AND/OR DMS REG. 1
RATING
5A. ISSUED BY American Embassy, General Services Office, Bul. kneza A.
Karadjordjevica 92, 11000 Belgrade, Serbia.
6. DELIVER BY (Date)
60 DAYS FROM AWARD
5B. FOR INFORMATION CALL: (Name and telephone no.) (No collect calls 7. DELIVERY
X FOB DESTINATION OTHER (See Schedule) NAME
Marina Vuković (for information only) BLG-Procurement@state.gov
TELEPHONE NUMBER
AREA CODE
NUMBER
8. TO: 9. DESTINATION
a. NAME b. COMPANY a. NAME OF CONSIGNEE American Embassy
c. STREET ADDRESS b. STREET ADDRESS Bul. kneza A. Karadjordjevica 92
d. CITY e. STATE f. ZIP CODE c. CITY Belgrade
d. STATE
e. ZIP CODE
11040
10. PLEASE FURNISH QUOTATIONS TO THE
ISSUING OFFICE IN BLOCK 5A ON OR
BEFORE CLOSE OF BUSINESS (Date)
17:00 Belgrade local time on October 21, 2026
IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5A. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotations must be completed by the quoter
11. SCHEDULE (Include applicable Federal, State and local taxes)
ITEM NO.
(a)
SUPPLIES/SERVICES
(b)
QUANTITY
(c)
UNIT
(d)
UNIT PRICE
(e)
AMOUNT
(f)
IT Equipment for donation, as stated in The Schedule
Submit quotes to:
BLG-Procurement@state.gov
Each
12 DISCOUNT FOR PROMPT PAYMENT a. 10 CALENDAR DAYS
b. 20 CALENDAR DAYS
c. 30 CALENDAR DAYS
d. CALENDAR DAYS
NUMBER %
NOTE: Additional provisions and representations [X] are [ ] are not attached.
13 NAME AND ADDRESS OF QUOTER 14 SIGNATURE OF PERSON AUTHORIZED TO
SIGN QUOTATION
15 DATE OF QUOTATION
a. NAME OF QUOTER
b. STREET ADDRESS
16. SIGNER
c. COUNTY a. NAME (Type or print)
b. TELEPHONE
d. CITY e. STATE f. ZIP CODE c. TITLE (Type or print) AREA CODE
NUMBER
mailto:BLG-Procurement@state.gov
U.S. Embassy Belgrade 19RB1027Q0008
TABLE OF CONTENTS
SECTION 1 - THE SCHEDULE
• Standard Form 18 (SF-18) cover sheet
• Continuation To SF-18, RFQ Number 19RB1027Q0008, Prices, Block 11 (e-f)
• Continuation To SF-18, RFQ Number 19RB1027Q0008, Schedule of
Supplies/Services, Block 11 Description/Specifications/Work Statement
SECTION 2 - CONTRACT CLAUSES
• Contract Clauses
• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12
SECTION 3 - SOLICITATION PROVISIONS
• Solicitation Provisions
• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in
Part 12
SECTION 4 - EVALUATION FACTORS
• Evaluation Factors
• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in
Part 12
SECTION 5 - OFFEROR REPRESENTATIONS AND CERTIFICATIONS
• Offeror Representations and Certifications
• Addendum to Offeror Representations and Certifications - FAR and DOSAR
Provisions not Prescribed in Part 12
U.S. Embassy Belgrade 19RB1027Q0008
SECTION 1 - THE SCHEDULE
CONTINUATION TO SF-18
RFQ NUMBER 19RB1027Q0008, PRICES, BLOCK 11
I. SCOPE OF SERVICES
A. The Contractor shall deliver all equipment to the designated donation recipient’s facility within the Belgrade metropolitan area, Serbia as specified in paragraph II.
B. This will be a firm-fixed price type of purchase order/contract.
C. The price listed below shall include all labor, materials, insurance, overhead, delivery charges, profit, and transportation necessary to deliver the required items to the Belgrade metropolitan area in Serbia. The exact address will pe provided to the awardee. The price shall not include any duties, taxes, levies or VAT (PDV).
D. Any changes to the terms and conditions of this purchase order must be approved in advance in writing by Contracting Officer.
E. Offers must be valid through December 31, 2026.
F. All quotes and payments shall be in local currency Serbian Dinar (RSD).
G. Equipment shall be supplied with relevant user manuals, necessary certifications, warranty and technical documentation in English and/or Serbian.
II. PRICING
Table A Audio equipment # Item description Qty Unit Unit price RSD Total price RSD 1 Full-range passive 100cm loudspeaker column
2 Wooden wall-mount subwoofer reinforcement cabinet
3 2 way speaker for false ceilings
4 12 Input / 12 Output digital audio matrix
5 10.1” IPS capacitive touch screen
6 2400W digital amplifier 1 7 4-channel high-efficiency
Class D power amplifier
8 3000 Series UHF Wireless Bodypack System
U.S. Embassy Belgrade 19RB1027Q0008
9 3000 Series UHF Wireless Handheld System
10 Professional cardioid condenser lavalier (lapel) microphone
11 Omnidirectional condenser headworn microphone
12 Two-bay smart charging station
13 Condenser Gooseneck Microphone
14 10-channel professional passive press box/audio distribution splitter
15 16-channel analog audio mixer
Table A total
Table B Video equipment # Item description Qty Unit Unit price RSD Total price
RSD
1 High-resolution indoor LED display
2 Slim-format indoor LED display column
3 8x8 4K HDR HDMI Matrix Switcher
4 75" Professional Digital Signage Monitor
5 Professional heavy-duty wall mount
6 Motorized 75" Ceiling Mount 1 7 55" Professional Video Wall
Monitor
8 Pop-out Video Wall Mount 4 9 HDMI 4K Extender Kit 5 10 10kVA Online Double-
Conversion UPS
11 Defender Series+ IP Controlled Power Management
12 16-Port Managed AV Switch 1
U.S. Embassy Belgrade 19RB1027Q0008
13 Serial interface 1 14 27U 19" Equipment Rack 1
Table B total
PURCHASE ORDER PRICE:
Table A total price Table B total price Shipping Installation and commissioning
PURCHASE ORDER PRICE
III. VALUE ADDED TAX (VAT)
Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or invoices because the U.S. Embassy has a VAT exemption certificate from the host government.
U.S. Embassy Belgrade 19RB1027Q0008
CONTINUATION TO SF-18
RFQ NUMBER 19RB1027Q0008
SCHEDULE OF SUPPLIES/SERVICES, BLOCK 11
DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
GENERAL
The International Narcotics and Law Enforcement Affairs (INL) Section at the U.S.
Embassy is supporting the procurement of IT equipment to complement a scenario-based laser shooting range system and tactical training kits. This equipment will enable post-training analysis, providing a controlled environment to evaluate performance, ensure accountability, and foster long-term skill development.
I SPECIFICATIONS FOR IT EQUIPMENT FOR DONATION
Offered equipment must meet or exceed the below stated technical specifications. The Embassy requires New Equipment ONLY; NO remanufactured or "gray market" items.
All items must be covered by the manufacturer's warranty.
Audio equipment:
No. Description
1. Full-range passive 100cm loudspeaker column with twelve 3” drivers with 0.75” neodymium voice coil each one, 300W AES.
Speakon® and 2-pin Euroblock input connectors (+ LINK connectors) Effective Freq. Range 150 Hz - 20 kHz (-10dB) Coverage angle / Dispersion 100°x15°±5° (HxV) Power handling 300 W AES / 1200 W Peak Sensitivity 96 dB (1W/1m) Maximum SPL 121 dB continuous / 127 dB peak Nominal impedance 8Ω.
Delivery, installation and commissioning.
U.S. Embassy Belgrade 19RB1027Q0008
2. Wooden wall-mount subwoofer reinforcement cabinet with a 10" driver (150 WRMS @ 8 ohm, 600W peak power) and internal LPF (OFF/120Hz/150Hz).
Effective Freq. Range 54 Hz-4 kHz (-10dB) Power handling 150 W RMS / 600 W Peak Sensitivity 92 dB (1W/1m) Maximum SPL 114 dB continuous / 120 dB peak Low-Pass filter selector Internal LPF with 2 frequency settings Recommended High-Pass protection filter 60 Hz with minimum 12 dB / octave filter Euroblock connector, wall mount and 12 x M8 rigging points included.
Black color.
Delivery, installation and commissioning.
3. 2 way speaker for false ceilings for 70/100 V (2.5/5/7.5/15 W) and low impedance sound solutions (40 WRMS @8Ω).
6” polypropylene woofer 25mm tweeter Power: 40W RMS @ 8 ohm Sensitivity (1W/1m): 93 dB SPL Built-in transformer Delivery, installation and commissioning.
4. 12 Input / 12 Output digital audio matrix with 48kHz/24bit resolution. Fully programmable via EclerNet software with a 12x12 internal routing matrix.
Includes comprehensive DSP processing: 10-band parametric EQ, high/low pass filters, delays, compressors, gates, and feedback suppressor (AFE). Control via Ethernet, RS-232, and 8 GPI/GPO ports for external logic integration. Supports up to 256 presets and customized User Control Panels (UCP) for remote management via PC/mobile devices.
Delivery, installation and commissioning.
5. 10.1” IPS capacitive touch screen for centralized remote management of EclerNet devices. Resolution: 1280x800 pixels. Integrated web server and customizable graphical user interface (UCP) for volume control, source selection, and preset recall. Power over Ethernet (PoE) or 12V DC input.
Features a high-quality glass front finish, VESA 75/100 compatibility, and surface-mount wall bracket. Designed for high-end professional AV control in commercial environments.
U.S. Embassy Belgrade 19RB1027Q0008
6. 2400W digital amplifier, with 4 amplified outputs that can be independently configured in high (100/70V) or low (8/4/2ohm) impedance. Max output power @ 2Ω/4Ω/8Ω or @70/100V – 4x600W /4 Ω symetrical power distribution. The VersaPower technology allows an asymmetrical power distribution with a max output power @ 4Ω or 100V – into one single channel 2400W. Audio player -with microSD slot for local audio files – as well as signal generator, plus 2 auxiliary line outputs and 4 Dante digital outputs. Internal matrix and signal processing. Remote control user application for iOS/Android/Web. Control and scheduled events for automation. Ultra low power consumption mode. 4 amplified outputs VersaPower asymmetrical 2400W power management 4 Dante™ outputs and 4 Dante™/AES67 Ultra low power consumption mode "Sleep Mode" Delivery, installation and commissioning.
7. 4-channel high-efficiency Class D power amplifier. Output power: 4 x 300W RMS @ 4Ω / 4 x 150W RMS @ 8Ω. Features fanless convection cooling for completely silent operation, ideal for noise-sensitive installations. Integrated Energy Star compliant Auto-standby function. Comprehensive protection system against short-circuits, thermal overload, and DC. Compact 1RU rack-mount design with Euroblock input and output connectors for secure industrial wiring.
Delivery, installation and commissioning.
8. 3000 Series UHF Wireless Bodypack System. Frequency-agile operation with a wide 60 MHz tuning bandwidth across the UHF range. True Diversity operation with dual-antenna receivers to minimize signal dropouts. Features an OLED display on both transmitter and receiver for high-visibility status monitoring. IR sync for rapid transmitter/receiver pairing. Bodypack transmitter (ATW-T3201) features a rugged 4-pin locking connector and charging contacts for use with NiMH smart chargers.
U.S. Embassy Belgrade 19RB1027Q0008
9. 3000 Series UHF Wireless Handheld System equipped with the ATW-C510 dynamic cardioid capsule. 60 MHz tuning bandwidth and True Diversity reception for maximum reliability. Transmitter features a rugged metal housing, high-visibility OLED screen, and an interchangeable capsule design compatible with other A-T capsules. High-resolution audio performance with advanced digital-to-analog conversion. Integrated charging contacts for in-stand battery charging.
Delivery, installation and commissioning.
10. Professional cardioid condenser lavalier (lapel) microphone. Frequency response: 70 Hz to 16,000 Hz. Features a cardioid polar pattern for superior feedback rejection and background noise suppression. Terminated with a 4-pin locking connector (cW-style) for direct compatibility with Audio-Technica bodypack transmitters. Includes clothing clip and foam windscreen. Lightweight, low-profile design optimized for clear, intelligible speech reproduction.
Delivery, installation and commissioning.
11. Omnidirectional condenser headworn microphone with a flexible, low-visibility boom. Frequency response: 20 Hz to 20,000 Hz. Designed for high-quality vocal pickup with a natural, full-range frequency response. Contoured headset design fits securely behind the neck for long-term comfort and stability. Features a 4-pin locking connector compatible with Audio-Technica wireless systems.
Includes cable clip and foam windscreen for outdoor use.
Delivery, installation and commissioning.
12. Two-bay smart charging station for 3000 Series (3rd Gen) handheld and bodypack transmitters. Charges NiMH batteries while they remain inside the transmitters. Features automatic power-off, battery health monitoring, and individual LED status indicators for charging progress. Linkable design allows up to 5 chargers (10 bays) to be powered from a single source. Full charge cycle in approximately 6 hours.
U.S. Embassy Belgrade 19RB1027Q0008
13. Condenser Gooseneck Microphone with 5-Pin Desk Stand Power Module Microphones Element Fixed-charge back plate, permanently polarized condenser Frequency Response 30-20,000 Hz Low Frequency Roll Off 80 Hz, 18 dB/octave Open Circuit Sensitivity -40 dB (10.0 mV) re 1V at 1 Pa Maximum Input Sound Level 140 dB SPL Delivery, installation and commissioning.
14. 10-channel professional passive press box/audio distribution splitter. Inputs: 2 x XLR (Mic/Line). Outputs: 10 x XLR, each featuring high-quality transformer isolation to eliminate ground loops, hum, and interference. Includes individual Ground Lift switches for each output to prevent noise when connecting multiple external recording devices. Rugged metal chassis designed for heavy-duty field and press conference use. Maximum input level: +20 dBu.
Delivery, installation and commissioning.
15. 16-channel analog audio mixer featuring 8 mono mic/line inputs with 3-band sweepable midrange EQ and 4 stereo channels with 4-band fixed EQ. Built on a 4-bus architecture with a 24-bit internal digital multi-effects processor (99 presets). Hardware includes +48V phantom power, 2 AUX sends per channel, 60mm high-precision logarithmic faders, and balanced XLR/TRS main outputs for high-headroom signal routing in permanent installations.
Video equipment:
No. Description
1. High-resolution indoor LED display with a 1.88mm pixel pitch. Total cabinet dimensions: 3840mm x 1920mm. Features high refresh rates, vibrant color reproduction, and seamless module alignment. Includes a custom-engineered steel structure for secure wall mounting.
Delivery, installation and commissioning.
2. Slim-format indoor LED display column with a 1.88mm pixel pitch.
Dimensions: 480mm x 1920mm. Designed for vertical digital signage or architectural integration. Includes dedicated wall-mounting hardware and edge-finishing.
U.S. Embassy Belgrade 19RB1027Q0008
3. 8x8 4K HDR HDMI Matrix Switcher with integrated scaling and audio de-embedding. Supports HDMI 2.0 specifications including 4K@60Hz 4:4:4.
Support for next standards: DCI, RGB, HDR10, HDR10+, Dolby Vision, HLG, BT.2021. Features HDCP 2.2/2.3, EDID, CEC compatibility and flexible control via RS-232, RJ45, using API control (Telnet, TLS, HTTP/HTTPS for webUI).
Support for USB-C with 4K60 video, network access, PD3.0 charging and custom resolutions on video outputs.
Delivery, installation and commissioning.
4. 75" Professional Digital Signage Monitor. 4K UHD resolution (3840x2160) with 350 cd/m² brightness. Optimized for 16/7 commercial operation, featuring an integrated media player, slim bezels, and comprehensive connectivity (HDMI, DisplayPort, USB).
Delivery, installation and commissioning.
5. Professional heavy-duty wall mount for large-format LCD monitors (up to 80").
Features a slim profile with a high load capacity and VESA compatibility for secure installation.
Delivery, installation and commissioning.
6. Motorized 75" Ceiling Mount. Automated flip-down mechanism for large displays. Features programmable stop positions, remote control operation, and heavy-duty construction for safe overhead mounting.
Delivery, installation and commissioning.
7. 55" Professional Video Wall Monitor. Features an ultra-narrow 2.9mm bezel-to-bezel width (picture-to-picture). High-performance S-IPS panel with 500 nit brightness and Full HD resolution. Supports Daisy-chaining via DisplayPort for large-scale video wall configurations.
Delivery, installation and commissioning.
8. Pop-out Video Wall Mount. Features a "push-to-open" mechanism for easy rear access and maintenance. Includes micro-adjustment knobs for 8-point alignment to ensure a perfectly seamless video wall surface.
Delivery, installation and commissioning.
9. HDMI 4K Extender Kit. Transmits 4K UHD signals over a single CAT6/7 cable up to 40m (70m for 1080p). Supports local HDMI loop-out on the transmitter and bi-directional IR pass-through for remote control.
U.S. Embassy Belgrade 19RB1027Q0008
10. 10kVA Online Double-Conversion UPS. Provides high-density power protection with 180Ah battery capacity. Features 5 minutes of autonomy at 100% load, pure sine wave output, and an LCD status display. Designed for critical AV and server rack protection.
Delivery, installation and commissioning.
11. Defender Series+ IP Controlled Power Management. 16A / 240V, 1U rack-mount Smart PDU with 9x IEC C13 outlets. Features Multi-Stage surge protection and power conditioning with remote IP-based monitoring and individual outlet switching.
Delivery, installation and commissioning.
12. 16-Port Managed AV Switch. Specifically optimized for AV-over-IP. Features a specialized AV web interface for easy configuration of VLANs for Dante, video, and control data. Quiet operation mode for in-room installation.
Delivery, installation and commissioning.
13. Serial interface that allows bidirectional transparent transmission between RS- 232/422/485 and Ethernet. It includes a setting webpage for Ethernet and Serial customized settings.
Delivery, installation and commissioning.
14. 27U 19" Equipment Rack. Dimensions: 600mm x 800mm x 1400mm. Features a glass front door, removable side panels for easy access, 2 shelves and PDU sockets and integrated cable management pathways.
The Contractor shall deliver, install, configure, test, and commission the following equipment and services to Belgrade metropolitan area in Serbia. The exact address will be provided to the awardee.
II INSTALLATION AND INTEGRATION SERVICES
Physical installation of all display, mounting, rack, and power infrastructure per manufacturer specifications and site conditions.
Full system integration between the LED video wall, video wall monitors, matrix switcher, AV-over-IP network, and control systems.
Structured cabling, network configuration (VLANs for AV-over-IP, Dante audio, and control data), and IP addressing for all networked devices.
Integration with the existing/complementary scenario-based laser shooting range system and tactical training kits to ensure interoperability for post-training data capture, playback, and analysis.
U.S. Embassy Belgrade 19RB1027Q0008
III DELIVERY
The Contractor shall deliver all equipment to the designated donation recipient’s facility within the Belgrade metropolitan area, Serbia. The exact consignee information and delivery and installation address will be provided to the awardee.
The Contractor shall be responsible for selecting and arranging the appropriate transportation method and route and for coordinating delivery with the designated donation recipient.
The firm-fixed price shall include all costs necessary to deliver the equipment to the final destination, including packaging, freight, insurance, transit transportation, terminal and handling charges, documentation fees, customs-brokerage support, and inland transportation.
The U.S. Embassy shall not be identified as the consignee, importer or end user. The designated donation recipient will serve as the consignee and end user and will perform the formal Serbian customs-clearance procedures.
The Contractor shall prepare and provide all commercial invoices, packing lists, certificates of origin, transportation documents, export documents and other documentation reasonably required to support customs clearance.
The Contractor shall not dispatch an international shipment until the Contracting Officer confirms in writing that the final consignee and shipping information has been provided and that the shipment may proceed.
Delivery to a carrier, port, terminal, customs facility, freight forwarder or logistics provider shall not constitute delivery or acceptance by the Government. Final acceptance will occur at the donation recipient’s facility after delivery, installation, configuration, integration, testing and commissioning have been completed successfully.
The Contractor shall consolidate the entire shipment to prevent loss and misdirection. Entire shipment must be consolidated at the origin and shipped consolidated, partial shipments are not accepted.
IV WARRANTY
All equipment supplied under this contract shall be covered by the manufacturer’s warranty for a minimum of 24 months from the date of final acceptance.
Local (In-Country) Technical Support
The Contractor shall be legally authorized to perform business activities in the Republic of Serbia or shall perform the local portion of the requirement through a subcontractor legally registered and authorized to operate in Serbia.
The Contractor shall maintain, or provide through an authorized subcontractor, qualified personnel and an authorized technical-support facility in Serbia capable of performing delivery, installation, configuration, commissioning, warranty repairs, and on-site support.
U.S. Embassy Belgrade 19RB1027Q0008
V INSPECTION AND ACCEPTANCE
Final inspection and acceptance will occur at the donation recipient’s facility after all equipment has been delivered, installed, configured, integrated, tested, and commissioned. Delivery to a carrier, terminal, customs facility, logistics provider, or donation recipient does not constitute final acceptance.
VI QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)
This plan provides an effective method to promote satisfactory contractor performance.
The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.
Performance Objective Scope of Work Paragraph
Performance Threshold
Delivery, installation and commisioning of the equipment set forth in the
DESCRIPTION/SPECIFIC
ATIONS/-WORK
STATEMENT
Sections I through
IV.
All required supply are performed and no more than one (1) customer complaint is received.
1. SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.
2. STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint during the event. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions-Commercial Items (Nov 2023), if any of the services exceed the standard.
3. PROCEDURES.
(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.
(b) The COR will complete appropriate documentation to record the complaint.
(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.
U.S. Embassy Belgrade 19RB1027Q0008
(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.
(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.
(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.
(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.
(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.
VII DELIVERY LOCATION AND TIME
A. The contractor shall deliver the equipment in one shipment to the following address:
Belgrade metropolitan area in Serbia.
The exact address will be provided to the awardee.
B. The contractor shall deliver the equipment not later than 60 days after contract award.
C. Any contractor personnel involved with the delivery of the items shall comply with standard U.S. Embassy regulations for receiving supplies. Prior notice of at least 2 working days is required.
D. Delivery shall be made between the hours of 09:00 and 15:00 on regular workdays, Monday through Friday.
U.S. Embassy Belgrade 19RB1027Q0008
SECTION 2 - CONTRACT CLAUSES
FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS
(JAN 2026)
(a) Definitions. The clause at Federal Acquisition Regulation (FAR) 52.202-1, Definitions, is incorporated by reference.
(b) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(c) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(d) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(e) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal, or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause FAR 52.233-1, Disputes, which is incorporated in this contract by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence. Examples of occurrences include acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. When an excusable delay occurs, the Contractor shall—
(1) Notify the Contracting Officer in writing as soon as possible;
(2) Remedy the delay as quickly as possible; and
(3) Notify the Contracting Officer when the occurrence is over.
U.S. Embassy Belgrade 19RB1027Q0008
(g) Invoice. The Government will handle invoices according to the Prompt Payment Act (31 U.S.C. 3903) and 5 CFR part 1315. The Contractor shall submit invoices to the address designated in the contract to receive invoices. An invoice must include the information required by 5 CFR part 1315.9(b).
(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees, and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark, or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.
(i) Payment—
(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.
(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.
(3) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date that appears on the payment check or the specified payment date if an electronic funds transfer payment is made.
(4) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—
(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—
(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);
(B) Affected contract number and delivery order number, if applicable;
(C) Affected line item or subline item, if applicable;
(D) Contractor point of contact; and
(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.
(5) Interest.
(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.
(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.
(iii) Final decisions. The Contracting Officer will issue a final decision as required by FAR part 33 if–
(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;
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(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or
(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see FAR part 32).
(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.
(v) Amounts shall be due at the earliest of the following dates:
(A) The date fixed under this contract.
(B) The date of the first written demand for payment, including any demand for payment resulting from a termination for cause.
(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on-
(A) The date on which the designated office receives payment from the Contractor;
(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or
(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.
(vii) The interest charge made under this clause may be reduced under the procedures for interest credits prescribed in FAR part 32 in effect on the date of this contract.
(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon—
(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or
(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.
(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.
(l) Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor’s records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.
(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon
U.S. Embassy Belgrade 19RB1027Q0008 request, with adequate assurances of future performance. The Government will send a cure notice to the Contractor, unless the reason for the termination is late delivery. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.
(n) RESERVED
(o) Warranty. The Contractor warrants and implies that the items delivered under this contract are merchantable and fit for use for the particular purpose described in this contract.
(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.
(q) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Government-financed air transportation; and 41 U.S.C. chapter 21 relating to procurement integrity.
(r) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:
(1) The schedule of supplies/services;
(2) The Disputes, Payments, Invoice, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;
(3) Other contract clauses incorporated in the solicitation or contract;
(4) Addenda to this solicitation or contract;
(5) Solicitation provisions incorporated in the solicitation;
(6) Other paragraphs of this clause;
(7) Other documents, exhibits, and attachments; and
(8) The specification.
(s) Unauthorized obligations.
(1) Except as stated in paragraph (s)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:
(i) Any such clause is unenforceable against the Government.
(ii) Neither the Government nor any Government-authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.
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(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.
(2) Paragraph (s)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.
(t) Comptroller General examination of record. This paragraph applies if this contract was awarded using other than sealed bid procedures and is in excess of the simplified acquisition threshold on the date of award of this contract.
(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.
(2) The Contractor shall make available at its offices, at all reasonable times, the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR part 4, longer period required by statute, or periods specified in other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement.
Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.
(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This clause does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.
(u) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.
(End of clause)
THE FOLLOWING FAR CLAUSES ARE PROVIDED IN FULL TEXT:
52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (JAN 2026)
(a) Definitions. As used in this clause—
American Security Drone Act-covered foreign entity means an entity included on a list that the Federal Acquisition Security Council (FASC) develops and maintains and publishes in the System for Award Management (SAM) at https://www.sam.gov (section 1822 of Pub. L. 118-31, 41 U.S.C. 3901 note prec.).
Backhaul means intermediate links between the core network, or backbone network, and the small subnetworks at the edge of the network (e.g., connecting cell phones/towers to the core telephone network). Backhaul can be wireless (e.g., microwave) or wired (e.g., fiber optic, coaxial cable, Ethernet).
https://www.sam.gov/
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Covered application means the social networking service TikTok or any successor application or service developed or provided by ByteDance Limited or an entity owned by ByteDance Limited.
Covered article, as defined in 41 U.S.C. 4713(k), means:
(1) Information technology, as defined in 40 U.S.C. 11101, including cloud computing services of all types;
(2) Telecommunications equipment or telecommunications service, as those terms are defined in section 3 of the Communications Act of 1934 (47 U.S.C. 153);
(3) The processing of information on a Federal or non-Federal information system, subject to the requirements of the Controlled Unclassified Information program (see 32 CFR part 2002); or
(4) Hardware, systems, devices, software, or services that include embedded or incidental information technology.
Covered foreign country means The People’s Republic of China.
Covered telecommunications equipment or services means—
(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);
(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);
(3) Telecommunications or video surveillance services provided by such entities or using such equipment; or
(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.
Critical technology means—
(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;
U.S. Embassy Belgrade 19RB1027Q0008
(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled—
(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological weapons proliferation, nuclear nonproliferation, or missile technology; or
(ii) For reasons relating to regional stability or surreptitious listening;
(3) Specially designed and prepared nuclear equipment, parts and components, materials, software, and technology covered by part 810 of title 10, Code of Federal Regulations (relating to assistance to foreign atomic energy activities);
(4) Nuclear facilities, equipment, and material covered by part 110 of title 10, Code of Federal Regulations (relating to export and import of nuclear equipment and material);
(5) Select agents and toxins covered by part 331 of title 7, Code of Federal Regulations, part 121 of title 9 of such Code, or part 73 of title 42 of such Code; or
(6) Emerging and foundational technologies controlled pursuant to section 1758 of the Export Control Reform Act of 2018 (50 U.S.C. 4817).
FASC-prohibited unmanned aircraft system means an unmanned aircraft system manufactured or assembled by an American Security Drone Act—covered foreign entity.
FASCSA order means any of the following orders issued under the Federal Acquisition Supply Chain Security Act (FASCSA) requiring removing covered articles from executive agency information systems or excluding one or more named sources or named covered articles from executive agency procurement actions, as described in 41 CFR 201- 1.303(d) and (e):
(1) The Secretary of Homeland Security may issue FASCSA orders that apply to civilian agencies, to the extent not covered by paragraph (2) or (3) of this definition. This type of FASCSA order may be referred to as a Department of Homeland Security (DHS) FASCSA order.
(2) The Secretary of Defense may issue FASCSA orders that apply to the Department of Defense (DoD) and national security systems other than sensitive compartmented information systems. This type of FASCSA order may be referred to as a DoD FASCSA order.
(3) The Director of National Intelligence (DNI) may issue FASCSA orders that apply to the intelligence community and sensitive compartmented information systems, to the
U.S. Embassy Belgrade 19RB1027Q0008 extent not covered by paragraph (2) of this definition. This type of FASCSA order may be referred to as a DNI FASCSA order.
Information technology, as defined in 40 U.S.C. 11101(6)—
(1) Means any equipment or interconnected system or subsystem of equipment, used in the automatic acquisition, storage, analysis, evaluation, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information by the executive agency, if the equipment is used by the executive agency directly or is used by a contractor under a contract with the executive agency that requires the use—
(i) Of that equipment; or
(ii) Of that equipment to a significant extent in the performance of a service or the furnishing of a product;
(2) Includes computers, ancillary equipment (including imaging peripherals, input, output, and storage devices necessary for security and surveillance), peripheral equipment designed to be controlled by the central processing unit of a computer, software, firmware and similar procedures, services (including support services), and related resources; but
(3) Does not include any equipment acquired by a Federal contractor incidental to a Federal contract.
Intelligence community, as defined by 50 U.S.C. 3003(4), means the following—
(1) The Office of the Director of National Intelligence;
(2) The Central Intelligence Agency;
(3) The National Security Agency;
(4) The Defense Intelligence Agency;
(5) The National Geospatial-Intelligence Agency;
(6) The National Reconnaissance Office;
(7) Other offices within the Department of Defense for the collection of specialized national intelligence through reconnaissance programs;
(8) The intelligence elements of the Army, the Navy, the Air Force, the Marine Corps, the Coast Guard, the Federal Bureau of Investigation, the Drug Enforcement Administration, and the Department of Energy;
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(9) The Bureau of Intelligence and Research of the Department of State;
(10) The Office of Intelligence and Analysis of the Department of the Treasury;
(11) The Office of Intelligence and Analysis of the Department of Homeland Security; or
(12) Such other elements of any department or agency as may be designated by the President, or designated jointly by the Director of National Intelligence and the head of the department or agency concerned, as an element of the intelligence community.
Interconnection arrangements means arrangements governing the physical connection of two or more networks to allow the use of another’s network to hand off traffic where it is ultimately delivered (e.g., connecting a customer of telephone provider A to a customer of telephone company B) or sharing data and other information resources.
Kaspersky Lab-covered article means any hardware, software, or service that—
(1) Is developed or provided by a Kaspersky Lab-covered entity;
(2) Includes any hardware, software, or service developed or provided in whole or in part by a Kaspersky Lab-covered entity; or
(3) Contains components using any hardware or software developed in whole or in part by a Kaspersky Lab-covered entity.
Kaspersky Lab-covered entity means—
(1) Kaspersky Lab;
(2) Any successor entity to Kaspersky Lab, including any change in name, e.g., “Kaspersky”;
(3) Any entity that controls, is controlled by, or is under common control with Kaspersky Lab; or
(4) Any entity of which Kaspersky Lab has a majority ownership.
National security system, as defined in 44 U.S.C. 3552, means any information system (including any telecommunications system) used or operated by an agency or by a contractor of an agency, or other organization on behalf of an agency—
(1) The function, operation, or use of which involves intelligence activities; involves cryptologic activities related to national security; involves command and control of
U.S. Embassy Belgrade 19RB1027Q0008 military forces; involves equipment that is an integral part of a weapon or weapons system; or is critical to the direct fulfillment of military or intelligence missions, but does not include a system that is to be used for…
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