19GE5025R0006 Questions and answers.pdf

Solicitation No. 19GE5025R0006 U.S. Chancery London – window cleaning services

Questions and answers

Q1: Incumbent Supplier and Contract Details: Could you confirm the name of the incumbent supplier, as well as the contract value and duration?

A1: The incumbent is GAZE-A-GLAZE LTD, the contract duration was 5 years (a base year and four option year periods).

Q2: Access and Safety Protocols: Are there specific access requirements or safety protocols that we need to adhere to?

A2: For security requirements refer to Section C - 2.3. Security requirements.

For Health and safety requirements refer to Section C - 2.8 Health and safety, welfare and environmental procedures. All work shall comply with the local Health and Safety regulations in the UK (ex. Control of Substances Hazardous to Health (COSHH) Regulations 2002, The Work at Height Regulations 2005). The link to the website is https://www.hse.gov.uk/.

Q3: Preferred Equipment or Products: Are there any particular cleaning equipment or products preferred for this project?

A3: No particular cleaning equipment or products are required by the U.S.G., it is the contractor’s responsibility however, to ensure that services are performed as required by the Performance Work Statement (see Section C of the solicitation).

Q4: Insurance, License, or Certification: What specific insurance, licenses, or certifications are required for this contract?

A4: Public Liability Insurance is required, in amount of minimum £10,000,000.00 per incident. See Section C, Paragraph 2.19 Certifications and insurance cover of the maintenance organization, all changes are marked in red.

Contractor employees need to be qualified, trained and certified to work on all specialized equipment and machinery named within this solicitation (see Section C, Paragraph 2.5.

Contractor’s personnel certifications).

https://www.hse.gov.uk/

Q5: Access Equipment (MEWPs): Following our site visit, we recommend using access equipment (MEWPs) to achieve the best cleaning standards. To facilitate this, could you provide additional information regarding the floor loadings to determine the maximum weight of the MEWP? Additionally, could you let us know which MEWP was used previously?

A5: The Compound maximum live load value is 20Kpa per square meter, the U.S.G does not have information on equipment type/model used previously.

Q6: Out-of-Hours Cleaning: For the out-of-hours cleaning areas (e.g., glass canopies, overhanging entrances, main embassy building, and CACs), could you specify the permissible out-of-hours times (am/pm)?

A6: The Out-of-hours cleaning – will be Saturdays or American Holiday and will be from 7:00am to 15:00pm. Section C, Paragraph 2.16.1 General - Out of Working/normal Hours has been updated to include this information.

Q7: Key Personnel and Escort Limitations: For the required key personnel (Project Manager and On-site Supervisor), would the On-site Supervisor be included in the limit of 4 people per escort, or would they be counted separately?

A7: The Project Manager and On-site Supervisor will be counted towards the 4 persons per escort limit.

Q8: We are a U.S.-based company and we plan to subcontract this project through a local company in London. Do we still need to fill out the W14 form?

Q8: No. Refer to FAR 52.229-11(e).

Q9: If our company will be using a subcontractor, do we need to provide sub-contractor past performance information?

A9: Yes, if a subcontracting arrangement is contemplated, offerors shall submit recent and relevant prime and subcontractor past performance information. Please refer to 52.212-1 Addendum - Instructions to Offerors, subpoint 3) Past Performance. All changes are marked in red.

Q10: Is there any documentation or authorization required to confirm the use of a subcontractor?

A10: No authorization is required. The prime shall state the company information of their subcontractor, as well as provide information on the services the subcontractor will be providing and the relevant past performance information.