Questions Answers.pdf

Internet Provider Services (IPS)

Embassy of the United States of America

Kinshasa Congo Solicitation 19GE5022R0110

Questions and Answers

Q1: Is it mandatory to answer with offer for all Service type (from A to G) or is it possible to make proposals for some Service type only (from A to D for example).

A1: It is mandatory to submit an offer for all types of Services.

Q2: Please indicate what is the exact address of AID as mentioned in SERVICE TYPE C : (2) 1 x Cable:

Between AID and Chancery. In the solicitation this address it is not listed.

A2: 198 Avenue Isiro Kinshasa, DRC

Q3: Please precise the description of the SERVICE TYPE A, as you need connection to

a. Enterprise Network (OpenNet) ISP 1 - VNET-1

b. Enterprise Network (OpenNet) ISP 2 - VNET-2

c. Provides services to DTS equipment

A3: (a)

Q4: Solicitation form: page 8, Section IV Specifications/Statement of Work, Delivery locations.

Can a site survey be performed at each location to assess equipment needed to complete installation and to provide accurate proposal?

A4:

An organized site visit will be established by Mr. Mike Halls, Email: kinshasabid@state.gov telephone +243 81 556 0151, ext. 2465, mobile: +243 97 261 6132.

Companies intending to participate to attend to site visit are requested to express their interest via e-mail to Ms. Trecia Kitombolwe, email Kinshasabid@state.gov.

Ms. Trecia Kitombolwe will inform all interested vendors of the scheduled site visit, date, time and location.

Any questions regarding the site visit (only) may be directed via Email to Ms. Trecia Kitombolwe.

Q5: Solicitation form: page 8, Service Type A

Please confirm that the 2x 100 Mbps and 1x 40 Mbps links are separate physical links to the same building for the services.

A5: Yes. (Each must be a separate physical link by a separate service provider)

Q6: Solicitation form: page 8, Service Type A

Do each of the 3 links require separate physical microwave backup links—or can a single microwave backup link be provided that can handle the full bandwidth of all 3 links with automatic failover?

A6: Each requires a separate physical microwave backup link.

Q7: Solicitation form: page 8, Service Type A

Do you require 16 static public IP addresses for each of the 3 links (3x 16 IPs) or will you split the 16 public IP addresses across the 3 links?

A7: Each link requires 16 static public IP addresses.

Q8: Solicitation form: page 9, Service Type D

Please confirm that the 2x 30 Mbps links are separate physical links to the same building for the services.

A8: Yes. (It is 1x30 Mbps and 1x10 Mbps NOT 2x30 Mbps)

Q9: Solicitation form: page 9, Service Type D

Do each of the 2 links require separate physical microwave backup links—or can a single microwave backup link be provided that can handle the full bandwidth of both links with automatic failover?

A9: Each link requires a separate physical backup link.

Q10: Solicitation form: page 9, Service Type D

Do you require 6 static public IP addresses for each of the 2 links (2x 6 IPs) or will you split the 6 public IP addresses across the 2 links?

A10: Each link requires 6 static public IP addresses.

Q11: Solicitation form: page 11, Service Type F

Are handheld 4G LTE modems that provide a wireless hotspot on 4G acceptable for the 25 units—or should the service be delivered for these 25 locations as routers that connect to 4G? The handheld devices can allow up to 5 or 10 users to connect to each hotspot and can be carried to any location with coverage.

A11: No devices needed, only SIM cards with LTE, or 5G when becomes available.

Q12: Solicitation form: page 12, Service Type G

The solicitation states it is a fiber optic shared service for these 2 locations. Can you provide the following information on the shared fiber links for these areas:

i. What bandwidth do you want per location?

ii. What contention ratio do you want on the shared service (2:1, 4:1, 10:1, etc)?

A12: 150 Mbps at each location with 10:1 contention ratio or better.