Q's and A's Janitorial RFQ 19ES60-20-Q-0002 Part II.pdf

RFQ 19ES60-20-Q-0002

San Salvador Janitorial Services

Q’s and A’s – Part II

1. How much is the current cleaning contract price yearly?

A/ The value of contract S-ES600-15-C-0001 at award was $958,344.00.

2. Employees hired do they have to be Salvadoran citizens, or do they have to be US citizens?

A/ It is the company’s decision to hire locals or US Citizens. They must be eligible to work legally in El Salvador.

3. Do I have to have a cleaning company established in El Salvador to be able to bid or am I allowed to work with my company established in Florida?

A/ Please refer to Section 3, Solicitation Provisions A.2 (5)

4. Could you specify the local licenses and permits needed for these services?

A/ Please refer to previous question 3.

5. There are many steps and permits needed to create and register a company in El Salvador, A/ Contact the El Salvador Government directly for information about registering a company in El Salvador. You may also check the following El Salvador Government’s link for information:

https://tramites.gob.sv/?l=es

6. Who is the incumbent provider?

A/ The incumbent name is Bernardo Mi Asistente Personal, JA JA, S.A. de C.V.

7. What is the current budget?

A/Award will be made to the responsible vendor who provides the lowest priced, technically acceptable quote in response to the solicitation.

8. Are there significant changes from the last contract to this new one?

A/ Yes. There are new locations to be cleaned and the new mandatory DBA insurance.

9. What is the award number for the current contract?

A/ Contract number is: S-ES600-15-C-0001

10. I was wondering, is there currently an incumbent contract that is providing these services?

If so, would you be able to provide the contract ID number and vendor name?

Or is this considered a new requirement?

A/ Contract number is: S-ES600-15-C-0001; awarded to Bernardo Mi Asistente Personal. No, this is a recurrent service.

11. Will there be garbage dumps in the offices for the separation of garbage between the categories demanded in the contract? Or how should that separation be made between those 6 categories?

A/ Currently, offices only have bins for separation of paper. More recycle bins for other kind of materials are located in each floor of the buildings and there are bigger dumps in the recycling storage area for the six categories.

https://tramites.gob.sv/?l=es

12. Would the appropriate cleaning agents for the cafeteria and snack bar be provided by the embassy?

A/Refer to Page 35, Attachment 1, Government Furnished Property. These are the only cleaning materials to be provided by the Government. Pages 36 and 37, Attachment 2, Contractor Furnished Property, these are the cleaning materials to be provided by the contractor.

13. Is the cleaning of the entire parking lot and the sidewalks considered for this contract?

A/ No, parking lots are not included in the contract. Sidewalks are included (see Part 1.3.1.9 and locations in Section 3.0)

14. What is the start date of the contract?

A/ Approximately April 2020.

15. What is the number of janitors and supervisors currently working in the Janitorial Services contract?

A/ Vendors must determine the appropriate staffing levels based upon current solicitation requirements.

16. Since staffing requirements have increased in recent years, could you tell us how many people are seem adequate to perform the required services?

A/ See question 15.

17. We also request a copy of the minutes of the information meeting held on December 2019 to ensure we have all the necessary elements to move forward.

A/The minutes are posted in beta.sam.gov

18. Do you currently have any specific type of vacuum cleaner in your property like back packs or up rights vacuums?

A/ No, these will be provided by the contractor.

19. When you asked for air freshener in the supplies form, are you referring to any specific type like urinals air freshener screens, or wall mount air fresheners?

A/Refer to question Nr. 12. The type of air freshener and materials would be part of what you have to offer.

20. There is also a required a water hose and need to know the extension size if there is any specific one?

A/Those hoses are to be used by your company in residences. You would need to decide the size.

21. There is a ladder required and need to know the size as well as the step ladders two step or three steps?

A/It will depend on your company’s decision.

22. How much gallons of wax and stripper do you utilize a year in your property?

A/ Estimated amounts of products are part of your proposal, according to the type of flooring in Attachment 3.

23. Do you have any specific procedures in case of national emergencies or natural disasters?

A/ Yes, the Embassy has its own procedures for emergencies.

24. When personnel turn over occurred how long is the waiting time to replace them with a new person? In case a security background check is in place by the embassy.

A/ It would be immediately, as the contractor must have previously cleared backup personnel.

25. Please confirm how many janitors are currently assigned to each building?

A/ See the response to question number 15.

26. Since an ammonia-based glass cleaner and disinfectant are requested, please confirm if we should consider a specific brand?

A/ The only approved cleaning agent that is approved for cleaning the interior side of blast resistant glazing (doors and windows) is AMMONIA FREE. Modification of Page 37 will be issued.

27. An available vehicle is requested to transport personnel to vacant residences, should that vehicle remain in the embassy facilities all the time?

A/ No, the vehicle is to transport personnel from your company to residences and vice versa.

28. Is the staff that cleans vacant residences taken from the one assigned to the embassy facilities or is it extra staff?

A/No, personnel assigned to the Embassy must be different from the ones assigned to residences.

29. How often is external supervision required?

A/ Close and permanent supervision is a must.

30. Please confirm: the price per square meter is required just for additional services? Please confirm in which section is located the scope of work for those additional services?

A/Price per square meters is only for additional services. The fixed monthly price is for cleaning services of the entire Embassy compound. Specs or scope of work for additional services is under Section 1.3.7.

31. Clause 1.3.7.1 The text in the last paragraph states: “In case of emergency, the Contractor shall provide the service with no more than two-days notice.”

Question: can you please clarify what this sentence is trying to say?

A/ If the Embassy has an emergency cleaning need, the contractor should be able to provide the service with only two days notice.

General Questions:

What will be the general process for billing and payment of the additional services requested by the Embassy under this clause?

A/ Within 30 days after receipt of a proper invoice.

What is the average time expected from when a residential cleaning job is completed to when payment is received for that work?

A/ Within 30 days after receipt of a proper invoice.

32. Clause 2.4

The text estates: “…individual work schedule shall not exceed 40 hours per week.”

Question: the current legal work week in El Salvador is 44 hours. Previous RFQs have stated 44 hours work weeks. Can you please confirm that this is not a typo?

A/ This is a typo. See solicitation Amendment 001.