Baghadad TO SOW Attachment 5.docx
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- Vetting and Linguistics
- Solicitation number
- 19AQMM23R0112
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This statement of work outlines requirements for counterintelligence and counterterrorism vetting support services for the Department of State Bureau of Diplomatic Security. Key requirements include providing linguists, translators, and intelligence analysts to support vetting of local staff and job applicants at diplomatic posts, conducting interviews and database checks, enrolling individuals in biometric systems, and analyzing derived information. Personnel would be deployed on a one year base period task order to Baghdad, Iraq and other locations as required, working flexible schedules under RSO supervision. The contractor is responsible for travel arrangements, housing, meals, medical coverage, and other logistics for deployed staff complying with theater requirements. Personnel must have appropriate security clearances and attend mandatory training. Professional conduct, cultural sensitivity, and compliance with security protocols are required.
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| File | Type | Posted |
|---|---|---|
| 19AQMM23R0112 A00002 Dec 18.pdf | ||
| Position Description- Attachment 3 revised.docx | DOCX document | |
| 19AQMM23R0112 A00001 Dec 15.pdf | ||
| Position Breakout Attachment 2 Revised.xlsx | XLSX spreadsheet | |
| Question and Answers for 19AQMM23R0112.xlsx | XLSX spreadsheet | |
| Pricing Schedule Attachment 1 Revised.xlsx | XLSX spreadsheet | |
| Pricing Schedule Attachment 1.xlsx | XLSX spreadsheet | |
| CAS TO SOW Attachment 9.docx | DOCX document | |
| Position Breakout Attachment 2.xlsx | XLSX spreadsheet | |
| 19AQMM23R0112 Nov 6 2023.pdf | ||
| Pakistan TO SOW Attachment 8.docx | DOCX document | |
| PDs Attachment 3.docx | DOCX document | |
| Rosslyn TO SOW Attachment 4.docx | DOCX document | |
| Erbil NCC TO SOW Attachment 7.docx | DOCX document | |
| Erbil TO SOW Attachment 6.docx | DOCX document |
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Text version
Task Order Number: Baghdad IDIQ Contract Number:
STATEMENT OF WORK
COUNTERINTELLIGENCE AND COUNTERTERRORISM VETTING (CCV)
THE ASSISTANT SECRETARY FOR DIPLOMATIC SECURITY (DS)
PROFESSIONAL AND SECURITY SERVICES – Various Positions
DESCRIPTION OF SERVICES:
The Bureau of Diplomatic Security (DS) has a need to obtain professional executive support services for the Bureau of Diplomatic Security (DS), Counterintelligence and Counterterrorism Vetting (CCV), which falls under the direct supervision of the Domestic Operations (DO) for Diplomatic Security and Director of the Diplomatic Security Service (DS/DSS).
CONTRACTING OFFICER REPRESENTATIVE:
Kimberly Batchellor
DS/INV/CCV
1400 Wilson Blvd Arlington, VA 22209 Telephone: 703.312.3535 E-Mail: batchellork@state.gov
INTRODUCTION
The Bureau of Diplomatic Security (DS) is charged with providing a safe and secure environment for U.S. Government (USG) personnel working under Chief of Mission authority. In support of this mission, DS provides policy and program support, advice, and guidance to senior DS management and Regional Security Offices worldwide. DS support includes strategic operational planning, coordination and evaluation of security programs, budgetary planning, and interaction with other departmental bureaus and U.S. Government agencies.
BACKGROUND
The mission of Regional Security Offices (RSOs) is to provide a secure environment for the conduct of U.S. diplomacy and the protection of Americans and American interests in their respective regions. RSOs manage a wide array of security programs and provide a multitude of security-related services designed to maximize protection of Chief of Mission (COM) personnel, facilities, and sensitive information. This mission, as well as the overall U.S. diplomatic mission, requires frequent coordination and interaction with host country officials and local national personnel. To facilitate communications and security operations, the U.S. Department of State (DOS), Bureau of Diplomatic Security requires the services of a contractor to perform language- related services, including interpreting, translating and transcription. With the security threats escalating worldwide, intelligence, information, and analysis become more critical to our security operation. RSO requirements are expanding to conduct all-source analysis from various indigenous threat streams and collectors. Pervasive and complex threats require all-source intelligence analysis by highly skilled, cleared and experienced intelligence professionals. TOP SECRET//SCI-cleared intelligence analysts will enhance our efforts in this regard to more timely analyze and evaluate information.
OBJECTIVE
1.2.1 U.S. diplomatic mission requires frequent coordination and interaction with host country officials and local national personnel. To facilitate communications and security operations, the U.S. Department of State (DOS), Bureau of Diplomatic Security requires the services of a contractor to perform language-related services, including interpreting, translating and transcription. All Contractor personnel shall support the operational management of the Regional Security Officer and/or his designee.
1.2.2 The Contractor shall also provide security-related support to assigned Regional Security Offices, including assisting with vetting of U.S. citizens, third country nationals, and local nationals supporting the Embassy. Contractor personnel deployed under this contract shall assist with various steps of the background and suitability investigation process, check applicants through U.S. Government databases, and obtain biometrics data of individuals applying for access to the Embassy. Contractor personnel shall also conduct interviews of applicants, ensure applicants properly complete all necessary documents, and complete written reports summarizing
1.2.3 Counterintelligence threats by insider activity from nationals working or doing business with the Mission which requires a more robust and dedicated insider threat and vetting program. This program requires augmentation of SECRET-cleared linguists and translators to oversee and ensure the integrity of the polygraph examinations.
1.2.4 To augment RSO operations and programs the Contractor shall support this purpose by;
1.2.4.1 Recruiting, screening, and selecting highly qualified personnel.
1.2.4.2 Planning and managing required travel.
1.2.4.3 Ensuring personnel possess and maintain required security clearances.
1.2.4.4 Properly submitting required deliverables and invoices.
1.2.4.5 Ensuring compliance with requirements of this contract.
1.3 SCOPE
1.3.1 The positions supporting vetting or investigations hours and work week would be determined by the task order location. In overseas locations the work schedule may require flexibility and could be subject to change with short notice, occasionally requiring late evening work. Provide consecutive interpretation of conversations back and forth between target language and English for periods of up to four (4) hours at a time.
1.3.2 Vetting Support: The positions will support the vetting of local staff. The vetting unit directly supports the RSO office at Diplomatic Posts by biometric enrollment of local national employees and job applicants. The until will also conduct analysis of information derived from biometric enrollments and other sources.
1.3.3 Provide language-related support to assigned Regional Security Offices worldwide. Target languages and security requirements for each of the anticipated positions, but not limited to, are identified below in Section 2.0. Services include interpreting, translating transcription, validation, and summarizing, as defined below:
1.3.3.1 Interpret: To render spoken words orally and simultaneously or consecutively from the target language(s) into English, or to render spoken words from English into the target language(s).
1.3.3.2 Translate: To render the spoken or written word of one language(s) into the written form of another language(s), then save the results on a Government-owned computer diskette or other storage media and/or in printed format, successfully using the computer, keyboard, Microsoft Office suite of software programs, and in written notes in English or the target language(s).
1.3.3.3 Transcribe: To render the spoken word of a language(s) into the written form of the same language(s), then save the result on a Government-owned computer or electronic media and/or in printed format, successfully using the computer, keyboard, Microsoft Office suite of software programs, and in written notes in English and/or the target language(s).
1.3.3.4 Validate: To review a translation or transcription conducted by someone other than the individual performing the original translation, transcription, or the quality control review of the specified original work in order to attest to the accuracy of the final work.
1.3.4 The positions supporting vetting or investigations hours and work week would be determined by the task order location. In overseas locations the work schedule may require flexibility and could be subject to change with short notice, occasionally requiring late evening work. Provide consecutive interpretation of conversations back and forth between target language and English for periods of up to four (4) hours at a time.
1.3.5 Vetting Support: The positions will support the vetting of local staff. The vetting unit directly supports the RSO office at Diplomatic Posts by biometric enrollment of local national employees and job applicants. The until will also conduct analysis of information derived from biometric enrollments and other sources.
1.3.6 In addition, personnel may have related collateral duties specific to their assignment. Such duties may include liaison with host country officials, administrative office support, escorting un-cleared personnel.
1.3.7 The contractor shall provide, training management, mentors & advisory personnel. The contractor shall be responsive to meet the personnel needs of the RSO's operations in the US Mission(s).
2.0 STAFFING SUPPORT
2.1 The Contractor shall provide personnel to fill required positions at the U.S. Embassy Baghdad. While roles, responsibilities, and work product requirements and priorities may change over time in response to a fluid environment, tasks and functions broadly will likely include, but not be limited to filling the following positions (see Staffing Support in Attachment 1):
2.2 The Contractor shall provide a listing of the proposed staffing to the Contracting Officer Representative in order to seek Sponsor Letters for their VISA applications. The following information is required:
· Full Name (First Middle Last)
· Title and Organization
· Passport Number
· Passport Issue Date
· Passport Expiration Date
· Date of Birth
· Place of Birth (State, County)
· Date of Travel
2.2.1 For those staff members point of deployment is other than Washington D.C. region, the VISA process must follow that host country’s Embassy’s requirements. The Program Office or Contracting Officer Representative (COR) will assist with those personnel in retrieving the Sponsor Letter.
3.0 PERIOD & PLACE OF PERFORMANCE
3.1 This requirement is for a base period of one year, with four (4) one-year option periods available thereafter.
3.2 Delivery of services shall be made to the following address:
3.2.1 The primary overseas physical locations for this task order is the U.S. Embassy Baghdad, Iraq. Other USG facilities may be required for temporary duties on an as need basis. Transportation to high threats locations, as determined by the local embassies, will be provided by the Government.
4.0 DELIVERABLES
4.1 All deliverables shall be made by close of business (COB) 4:30 P.M. local time (Washington, DC) at destination, Monday through Friday, unless stated otherwise.
4.1.1 All deliverables submitted in electronic format shall be free of any known computer virus or defects. If a virus or defect is found, the deliverable will not be accepted. The replacement file shall be provided within two (2) business days after notification of the presence of a virus.
4.1.2 Each deliverable shall be accompanied by a cover letter from the Contractor on Company letterhead. Multiple deliverables may be delivered with a single cover letter describing the contents of the complete package.
4.1.3 Contractor is required to comply with and obtain access to the Synchronized Pre-deployment Operational Tracker (SPOT) as a deliverable (https://spot.dmdc.mil/privacy.aspx ). Contractor personnel shall manage deployed personnel to Iraq and Afghanistan by entering information into SPOT, perform updates, as well as removals of contractor personnel from SPOT (refer to Section 12 herein).
4.1.4 In the event the Contractor anticipates difficulty in complying with any delivery schedule, the Contractor shall immediately provide written notice to the Contracting Officer. For any task order level deliverable, the Contractor shall provide written notification immediately to the task order-level Contracting Officer and COR. Each notification shall give pertinent details, including the date by which the Contractor expects to make delivery; PROVIDED, that this data shall be informational only in character and that receipt thereof shall not be construed as a waiver by the Government of any TO delivery schedule, or any rights or remedies provided by law or under this contract.
4.1.5 All timesheets will be submitted on the last day of the current month. The submission shall consist of individual name, position, regular hours worked each day and supplemental hours worked each day and will be signed off by the assigned direct hire at post.
4.2 Review of Deliverables
4.2.1 The government will provide written acceptance, comments and/or change requests, if any, within fifteen (15) business days from receipt by the Government of the initial deliverable.
4.2.2 Upon receipt of the Government comments, the Contractor shall have fifteen (15) business days to incorporate the government's comments and/or change requests and to resubmit the deliverable in its final form.
4.2.3 If written acceptance, comments and/or change requests are not issued by the Government within 30 calendar days of submission, the draft deliverable shall be deemed acceptable as written and the Contractor may proceed with the submission of the final deliverable product.
4.3 Task Order Status Report: The Prime Contractor shall provide a monthly task order activity report to the Contracting Officer and the COR. The report is due by the 15th calendar day of each month with a copy to the Contracting Officer and the COR.
4.4 Written Acceptance/Rejection by the Government: The Government shall provide written notification of acceptance or rejection of all final deliverables within 30 calendar days. Absent written notification, final deliverables will be construed as accepted. All notifications of rejection will be accompanied with an explanation of the specific deficiencies causing the rejection.
4.5 Meetings/Conferences: Pre-award and post award meetings or conferences may be necessary to resolve problems and to facilitate understanding of the technical requirements of the contract or task orders. All costs associated with the attendance at pre-award meetings/conferences shall be incidental and at no additional cost to the Government.
4.6 Synchronized Pre-Deployment & Operational Tracker (SPOT): SPOT is a web-based DoD provided application that is to be used as a common and central database for collecting Contractor information as mandated by the National Defense Authorization Act, specifically Section 861. The Contractor shall be responsible for certifying that all requisite qualification documentation for letters of authorizations (LoA) are performed and annotated in SPOT (refer to Deliverables). As the COR approves and validates the Contractor’s claims, the COR may request at any time any or all copies of required documentation used for certifying or qualifying individuals as indicated in SPOT. The output of the SPOT shall be a barcode that shall identify all of the authorities and user- rights that the individual Contractor shall have while performing duties. The COR shall electronically sign the original LOA, maintain the original in the DoS COR files, and the Contractor shall be notified electronically that the LoA has been approved and signed.
4.7 The core requirement is for all contractors, including Host Country National (HCN), Third Country National (TCN), and subcontractors Local Nationals (LN) that participate under this Task Order (and Base Contract) shall be required to be register (entered) into SPOT. If applicable, for those contractors that are authorized weapons under this Task Order, only they shall be provided with a LoA that has the “weapons authorized” box checked in their LoA. This indicator is not a substitute for a weapons card. Contractor is responsible to meeting all criteria for obtaining a Weapons Card, if applicable, or authorized. It is not anticipated for contract staff to be authorized weapons.
4.8 Contractor personnel shall adhere to Section 9 herein and maintain a neat appearance and be easily recognized. The Contractor shall ensure that all personnel display a valid ID badge on the outermost garment at all times when performing work at any work location. This requirement shall apply to all approved subcontractor employees as well (if applicable).
4.9 Notice to the Government of Delays: In the event the Contractor encounters difficulty in meeting performance requirements, or when he anticipates difficulty in complying with the TO delivery schedule or completion date, or whenever the Contractor has knowledge that any actual or potential situation is delaying or threatens to delay the timely performance of this TO, the Contractor shall immediately notify the Contracting Officer and COR, in writing, giving pertinent details; provided, however, that this data shall be informational only in character and that this provision shall not be construed as a waiver by the Government of any delivery schedule or date, or any rights or remedies provided by law or under this TO.
5.0 MATERIALS
When required, the Contractor shall submit the documentation required to the CO for approval prior to entering into any equipment lease or purchase agreement, subcontract or other purchase projected to incur costs against this TO. CLIN X008 shall be used for reimbursement.
5.1 Contractor Justification for Other Direct Costs (ODC)
All materials required for performance under this TO that are not Government-furnished, shall be furnished and maintained by the Contractor. The Contractor shall utilize Government supply sources when available. When requisitioning procedures reveal that required materials are not available from Government supply sources, the Contractor shall identify them to the COR. Ownership of supplies acquired by the Contractor with Government funds, for performance of this TO, shall rest with the Government. The Contractor shall include a detailed description of all proposed ODCs in individual procurement proposals. A listing of required items shall be provided to the Contractor to price. Reimbursement shall be using CLIN X008.
5.2 Training
a. The Government will not allow costs, nor reimburse costs associated with the Contractor training employees in an effort to attain and/or maintain minimum personnel qualification requirements of this TO. Other training, including attendance at workshops or symposiums, would be approved on a case-by-case basis by the COR and/or CO
b. The Government will reimburse costs associated with the required courses http://collaborate.state.sbu/sites/comp/Internal/HR/OIP/Pages/Main.aspx:
1) CT650 Foreign Affairs Counter-Threat (FACT) Course,
2) CT401 Counter Threat Awareness Training (Online),
3) FT610 Iraq Familiarization
4) SECCUS required training
6.0 GOVERNMENT FURNISHED SERVICES
a. Housing/Lodging. In High Threat assignments, where available, contractor employees shall reside in Government provided housing as authorized in their SPOT1 Letter of Authorization (LoA). Housing is predicated upon rank and position as allocated and assigned by the US Embassy. Living quarters provided by the government for contractor personnel shall include necessary furnishings and will be single occupancy when available. If contract employees are housed in Post Villas, they will likely share quarters; in apartments they will certainly share quarters. Personnel will be required to abide by all Embassy housing rules, to include those as recommended. In assignments outside regions of Government provided housing, contractors must procure appropriate embassy vetted lodging within Government per diem rates.
b. Limited Medical. In High Threat assignments the contractor will have access to the Embassy Health Unit (HU) for critical loss of limb, life, or eyesight emergencies. The Health Unit is not able to provide general health care treatment to individuals that are not medically cleared by the Office of Medical Services. The contractor shall be responsible to provide medical care for common illnesses/ailments (infections, sprains/strains), minor injuries, or other non-critical trauma. Contractor is responsible for transferring their staff to their prescribe facility for continued medical services. Should a critical emergency situation arise that cannot be handled by the health unit the contractor is responsible for medevac insurance for their employees for transport to a more suitable facility within 24 hours and shall compensate the US Embassy for any service at the discretion of the RSO/DCM2. All contractor staff shall have “Resuscitative Care” selected in their SPOT LoA.
c. In-Country Transportation. In High Threat assignments all transportation for contractors will be provided thru the Embassy for work as indicated in the SPOT LoA. This will include transportation to and from the airports upon entering and departing mission or R&R. Close coordination and communication is needed between the Government and Contractor management to execute travel, transportation, housing and any other services offered in country.
1 Synchronized Pre-Deployment Operational Tracker, or SPOT 1 Deputy Chief of Mission, Charge d ’Affairs
d. Work Site. The Government shall provide on-site office space, furniture, telephone service, and any other necessary supplies and equipment required for the performance of their duties to include computers and access to databases or networks. Contractors shall be required to adhere to Post policy regarding the use of computers, cybersecurity. Any violation or incident (i.e. viewing pornography, introducing malware, etc.) may be grounds for removal from the Task Order at the Contractor’s expense.
e. Duty Work Schedule.
1) Normal working hours for the RSO Office are 0800 to 17.30, Sunday through Thursday, unless otherwise indicated by the individual post requirements. Contractor staff shall have an 8 hour shift not to exceed 10 hours to correspond with their Direct Hire compatriots. Some positions could, at the discretion of Post with COR approval, could exceed a 10 work day and/or have a work week of 7 days, Sunday to Saturday. All individuals will have a five day work week, with a minimum one day off every week, unless otherwise approved by the COR. Duty work schedule shall be considered flexible since the work environment is isolated on a compound and contains MWR3 facilities.
2) The projected work should not be expected to be consecutive and should allow for personal time intermittently throughout the work day at the discretion of the RSO, who shall monitor work performance and work schedule.
3) If a fully loaded hourly rate is proposed (inclusive of benefits, compensation, etc.), contractor shall provide the process for monitoring and managing contractor hours and overtime to include the reporting process, approval process, and submission process to corporate and how that submission shall correspond to invoice submission.
f. Identification Badges. Each contractor should display their Corporate Identification badge and Department of State badge. Contractor staff deployed may be issued two additional badges depending on their assignment: An Embassy Contractor badge, and a Common Access Card (CAC). At Post discretion the CAC will allow contractor staff access to US Military facilities with limited access to facilities. The following SPOT LoA boxes shall be checked:
| Postal Service – Y* |
| Billeting - Y |
| DFAC use – Y** |
| Excess Baggage |
| MWR4 access - Y |
| Transportation |
| Embassy Air |
| CAC |
| Resuscitative Care - Y |
Notes: * - 2 lbs limitation apply, as per post policy.
** - at contractor/company expense (refer to Section 7.c.)
g. Personal Protection Equipment (PPE). Where required deployed contractor staff shall be issued PPE. Normally, PPE consists of a ballistic vest with plates and helmet. Contractor is responsible to ensure issued equipment is returned upon completion of mission. Any equipment not returned shall be the contractor’s responsibility, which may include compensating the USG for replacement.
3 Morale, Welfare, and Recreation. Gym, Pool, Game room, etc.
2 Morale, Welfare, and Recreation
h. Mail. Depending on assignment US Embassy shall allow limited use of mail facilities by the Contractor as indicated in the SPOT LoA.
i. Morale, Welfare, and Recreation (MWR)
1) Depending on assignment laundry, dry cleaning, tailoring, and shoeshine services are available on the compound for a fee, along with concierge services for purchasing items from the local economy. Laundry facilities – washers and dryers – are located in various areas of the compound for use by employees at no cost.
2) Dinning Facility (DFAC): Depending on assignment shopping at local markets could be prohibited due to security constraints requiring contractor to use Post provided DFAC. Costs for meals are paid by the contractor.
3) Recreation/Sports: Depending on assignment and post policy recreational facilities may be available.
4) IntraNet (aka MoralNet): Depending on assignment and post policy Internet access may be available Contractor shall be responsible to adhere to Post policy (12 FAM 590), which addresses introducing malicious code, improper internet sites (pornography, gambling, or any other illicit activity).
6.1 Government Property, Information, Workspace
a. Government Furnished Property (GFP). The Government will provide hardware and/or software requiring technical analysis, evaluation, verification, or study in support of a specific task. Such GFP will be specified in individual TOs. GFP provided to the Contractor in support of individual TOs shall be tracked through applicable procedures provided by the CO in accordance with the FAR. Property shall be accounted for and marked accordingly for identification and tracking purposes with the Contract Number, Task Order Number, Serial Number and other information as required by the CO. The Government will provide hardware/software equipment required to accomplish day-to-day work requirements in support of the overall TO-level effort. All GFP shall be returned to the Government at the completion of each TO unless otherwise specified.
b. Government Furnished Information (GFI). The Government will provide information (e.g., technical data Kabul, applicable documents, plans, regulations, specifications, etc.) in support of a specific task.
6.2 Miscellaneous Requirement for High Threat
a. Specific to the Task Order:
1) Effects. Depending on assignment shipment of household effects will NOT be authorized, but allowance will be made for extra baggage (2 bags).
2) Official Documents. Depending on assignment CAC will be required for the intelligence analysis and EOC watch stander positions. Other positions may also require a CAC based on network access requirements. Embassy Badges will be provided. Reimbursement costs for Contractor employee shall be authorized for obtaining a Tourist Passport, costs related to VISA, costs related to required medical immunizations/vaccinations related to deployment. Exceptions pertain to the contractor employee if the costs are already included in the price. Contractor personnel and Contractor employee will NOT have diplomatic immunity, but will enjoy immunity from official acts under the terms of the US/Host Country Agreements.
b. Rest & Recuperation (R&R)
1. The contractor shall establish a Rest and Recuperation (R&R) and/or Regional Rest and Break (RRB) schedule for the U.S. Contractor personnel performing work on an overseas task order (TO), while continuing to meet the staffing and performance requirements of the TO. Contract employees are eligible for:
1. two (2) twenty two (22) day R&Rs or
1. one (1) twenty two (22) day R&R and two 11 day RRBs.
R&R or RRB’s must be cumulative and consecutive calendar days to include travel time to and from place of performance. Cost constructs are allowable. USG will pay for transportation costs for the first trip. Contractors must provide services on the task order for a minimum of six months, cumulative and consecutive calendar days, prior to being eligible for and taking R&R or RRBs. R&R/RRB are not mandatory but have been found to beneficial for the mental health and well-being of those serving in hostile and austere environments.
1. Typically, an R&R cannot be combined with initial deployment or within 6 months of demobilization. R&R requests shall be approved by the RSO and Contract Company depending upon mission and shall not interfere with the mission schedule.
1. Contractor employees on either R&R or RRB shall treat those excursions as leave and are not authorized to bill to the Task Order or claim per diem as leave is non-mission related.
1. The work schedule and staffing shall not diminish or impact the mission requirements as a result of R&R. Contractor is to ensure the mission receives priority. Depending on assignment the Contractor shall be responsible to backfill positions should they fall below the required staffing count as a result of attrition.
1. The Contractor shall abide by local labor laws and standards for local national (LN) contractor personnel.
c. Curtailment
1) Depending on assignment, curtailments due to employee failure to meet standards or conduct, failure to perform, or voluntary curtailment, to include resignation by the employee, that results in a tour of duty less than the 1 contract year (313 days) may result in reimbursement of all benefits authorized based on the agreed upon 1 year tour (i.e. R&R costs) and may result in employee demobilization costs to borne by the contractor as deemed non-reimbursable.
2) Eligibility is predicated upon tour seniority and consideration to other mission personnel’s scheduled R&R’s.
3) If removal of a Contractor employee is for the convenience of the Contractor (i.e. failure to meet criteria in Section 9), the Contractor will be required to take full responsibility and bear all expenses connected with removing and promptly replacing the employee, including travel, transportation and shipping costs, severance pay, local labor or temporary hires incurred prior to replacement employee’s arrival at post, etc.
4) The host Government has the right under international law to require removal of any person assigned to a diplomatic mission, and is not required to justify or to state reasons for declaring an individual persona non grata. In such cases, where none of the above-enumerated causes for removal concurrently apply, the employee’s removal will be considered, for purposes of determining responsibility for transportation and shipment of effects, a removal for the convenience of the Government.
5) IMPORTANT NOTE: All contractor personnel when at a Foreign Service Mission are subject to the administrative control of the United States Ambassador or Principal Officer of that mission. If that responsible official determines that it is in the best interest of the Government for a contract individual to be removed from that post, that individual must depart as quickly as transportation will allow.
6) The Contractor shall maintain discipline at the site and at all times take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by or amongst those employed at the site and for the preservation of peace and protection of persons and property in the neighborhood of the project against the same. The Contracting Officer may require the Prime Contractor to remove from the Task Order, at the Contractor’s expense, any employee that the Contracting Officer deems incompetent, careless, insubordinate or otherwise objectionable, or whose continued employment on the project is deemed by the Contracting Officer to be contrary to the Governments interests.
7) The COR may, by written notice to the Contracting Officer, direct the removal and/or replacement of Contractor personnel assigned to this TO/contract. A Contractor employee maybe removed from duty for cause (misconduct, DS determination of unsuitability for sensitive duties and/or loss of personnel security clearance, or unsatisfactory performance). Upon written notice to the Contracting Officer, the contractor shall remove the offending employee and the Prime Contract shall find a suitable/qualified replacement.
8) The Base Contract language shall be used in the case of “removal for cause or convenience”. The government retains the right to direct the replacement or removal from post of any worker who fails to comply with all appropriate regulations or whose conduct is embarrassing or otherwise damaging to the United States’ interests. A determination to remove a contractor employee due to misconduct or unsuitability may involve, but is not limited to, the following types of misconduct:
a) Neglect of duty, unsatisfactory performance, unreasonable delays or failure to carryout assigned tasks
b) Conducting personal affairs during official time
c) Refusing to render assistance or cooperate in upholding the integrity of the objectives of this TO/contract
d) Falsification or unlawful concealment, removal, mutilation or destruction of any document or record, or concealment of material facts by willful omissions from documents or records
e) Disorderly conduct, use of abusive or offensive language(s), quarreling, intimidation by words or actions, or fighting. Participation in disruptive activities that interfere with the normal efficient operation of the worksite.
f) Theft, vandalism, immoral conduct, or any other criminal action under U.S. or host country law.
g) Selling, consuming or being under the influence of drugs, or other illegal substances which produce similar effects.
h) Abuse of alcohol
i) Improper use of credentials
j) Any evidence of that would indicate that the individual is guilty of security violations including restricted or prohibited market dealings, currency, manipulation, violations of the post contact policy regarding criteria country nationals, espionage, or treason.
k) Noncompliance with post security policy.
7.0 CONTRACTOR FURNISHED MATERIAL AND SERVICES
a. The contractor shall furnish material and services required for performance under this contract. In the event the Contractor is required to purchase property under the ODC CLIN during the performance of this TO/contract, compliance with the procedures of FAR Part 45 is required. If applicable, or if warranted, a written list by the COR shall be provided that identifies contractor acquired equipment. Procurement of any equipment without specific instruction from the COR shall be considered unauthorized and unallowable.
b. Contractor shall be required to provide requisite DBA, health, medical, and dental insurance and care as detailed in Section 7.2.
c. Daily meals shall be reimbursed by the Government due to the high threat environment...
d. Uniforms are not required for this Task Order.
e. Contractor shall be responsible to provide transportation for fully qualified candidates selected for deployment to and from their declared Home of Record (HOR) to the point where Government provided transport shall be provided. Depending on assignment, R&R cost construct shall be necessary (refer to Section 7.2).
7.1 Passports, Visas, Travel Health and Insurance
a. The contractor is responsible for obtaining all travel documents, foreign currency, travel medical care, and insurance for contractor personnel. This includes passports, visas and visa photos; foreign country entry and exit fees; commissions for conversion of currency; recommended or required medical exams, inoculations or vaccinations, travel medicine or insurance; and travel health care expenses incurred overseas including emergency services such as hospitalization, medical evacuation, and repatriation of remains of deceased contractor personnel. Cost shall be reimbursable using CLIN X008.
b. Other than Defense Base Act (DBA) insurance, the government does not require specific medical clearance or travel health information or insurance. At its discretion, the contractor may provide travel medical or health information or insurance. The Center for Disease Control (CDC) provides general guidance on health precautions as well as country-specific recommendations for travelers’ health. The website address is http://www.cdc.gov/travel/.
c. The contractor shall ensure that contractor staff are familiar with country-specific entry/exit requirements and conditions that could affect their travel status or health. Recommendations and tips on traveling abroad can be found at the DOS website, http://travel.state.gov.
7.2 Visas and Valid Passports
All contractor personnel required to travel abroad in performance of their duties must have a valid U.S. passport and country visa. The contractor shall ensure that contractor personnel have all required documentation for foreign travel. The contractor shall be responsible for the timely issuance and renewal of all passports and visas.
7.3 Travel Arrangements and Clearances
a. The contractor shall provide travel as required. The contractor shall ensure their personnel are fully briefed on the circumstances and services, or lack of services, available to American citizens in each country and any required visas or immunizations. This information is available at http://travel.state.gov/. It is highly recommended for contractor staff to register with Consular Affairs (STEP) at https://step.state.gov/step/
b. Country clearance from Post is required prior to travel and shall be obtained by the COR. The contractor shall provide to the COR the following prior to making any deployment arrangements. Contractor Staff MUST BE CLEARED FIRST BEFORE DEPLOYMENT:
c. Required Information for Approval:
i. Name: [first and last name]
ii. Agency/Organization:
iii. Employment Type:
iv. Email address: [personal and official email address]
v. Phone number: [with country code, US is “1”]
vi. Country of Birth:
vii. Passport Number:
viii. Passport Type:
ix. Clearance Level:
x. Emergency Contact: Provide full name and contact information (email and telephone number),
d. Additional Information: You must include the following information:
i. Gender
ii. Name and phone number of hotel at transit point.
iii. Confirmation of visa
e. LOGISTICS: Visas, Air Travel, and Travel Orders
i. Departing flight information must be listed under Carrier Information.
ii. Visas are required prior to arrival for all travelers regardless of transit points.
iii. Host country Embassy in Washington will issues visas.
iv. Contractors must bring a copy of their Contract/Task Orders/authorization with them as well as eCountry Clearance.
v. Depending on assignment, contractor should coordinate with COR and Post for arrivals..
f. MEDICAL
i. Depending on assignment, if not being in-processed for this eCC via OIP and you were not issued a medical clearance through the State Department-approved medical clearance office, you must submit your medical clearance via email to appropriate post Health Unit.
ii. Third Party Contractors who are not authorized to use the Post’s Health Unit services must list medevac coverage and health insurance. This must be stated on the eCC. If there is a change of contract, the traveler must notify the Health Unit at post before the new contract takes effect.
iii. Depending on assignment, Third Party Contractors who will not be using the Post Health Unit services must list the name and phone number of the in country medical point of contact.
g. ACCOMODATION:
i. Depending on assignment, all lodging is arranged on the Embassy Compound. Housing is assigned upon receipt of an eCountry Clearance (eCC). Depending on assignment, Third Party Contractors can expect to be assigned to single Containerized Housing Units (CHUs) for their entire tour; and shared accommodations, only when necessary.
ii. Depending on assignment, sheets, blankets, pillows and towels are provided. Rooms are cooled/heated using split unit ACs, but may be cool at night during winter months.
h. Contractor shall be required to attend:
i. CT650 Foreign Affairs Counter-Threat (FACT) Course,
ii. CT401 Counter Threat Awareness Training (Online),
iii. FT610 Iraq Familiarization
iv. SECCUS required training
c. Contractor is to submit flight itineraries for country clearance no later than 21 days prior to departure. In cases when the request is issued with less than 30 days’ notice, the contractor shall be responsive to government requirements. Contractor support staff shall not travel without country clearance. Once clearance is obtained from Post, the contractor must notify and seek concurrence from the Project Manager RSO for any changes or substitutions.
7.4 Travel (Augmenting Base Contract Language)
a. Travel is a significant requirement and Joint Travel Federal Regulation will be followed and offered to 3rd party contractors performing under this requirement. If any of this section or travel related guidance in this requirement contradicts Joint Travel Federal Regulation supersedes the information contained in this requirement. The contractor shall manage high volume, cost effective international travel with frequent changes. Contractor shall manage travel in a responsible manner with the goal of minimizing overall travel costs. Travel is a significant requirement. The contractor shall provide cost effective management of high volume, high dollar value international travel with frequent changes. Travel shall be managed in a responsible manner with the goal of minimizing travel costs.
b. The U.S. Government will reimburse the contractor for the allowable travel costs incurred by the contractor in performance of the TO and determined to be in accordance with FAR Part
31. The contractor must comply with Federal Travel Regulations (FTR). Contractor is not eligible for government airfares, however, the contractor is required to use U.S. flag air carrier service unless a statutory exception is documented in accordance with 41 CFR Part 301-10.136, Part 301-10.137 or Part 301-10.138, or FAR Subpart 47.403.
c. The contractor shall comply with the Federal Travel Regulations (FTR) regarding airfare. On flights over 14 hours, the U.S. Government will reimburse per diem for an optional rest/preparation period up to 24 hours en-route or upon arrival at the outbound destination. In lieu of a rest stop, the government will reimburse a day pass at a business class lounge.
d. Hotel reservations are generally coordinated by Post and paid by contractor personnel. Post generally arranges local transportation to and from the airport and between the hotel and the training venue.
7.5 Travel Costs (including foreign travel)
a. Contractor personnel will be required travel to support the requirements of this task order. Long distance and local travel will be required both in the Continental United States (CONUS) and Outside the Continental United States (OCONUS). For those TOs requiring travel, the Contractor shall include estimated travel requirements in the proposal. The Contractor shall then coordinate specific travel arrangements with the individual TO COR to obtain advance, written approval for the travel about to be conducted. The Contractor’s request for travel shall be in writing and contain the dates, locations and estimated costs of the travel.
b. If any travel arrangements cause additional costs to the TO that exceed those previously negotiated, written approval by TO modification issued by the TO CO is required, prior to undertaking such travel
c. The Contractor shall, to the maximum extent practicable, minimize overall travel costs by taking advantage of discounted airfare rates available through advance purchase. Charges associated with itinerary changes and cancellations under non-refundable airline tickets are reimbursable as long as the changes are driven by the work requirement. Travel performed for personal convenience or daily travel to and from work at the Contractor's facility or local Government facility (i.e., designated work site) shall not be reimbursed hereunder. Costs associated with Contractor travel shall be in accordance with FAR Part 31.205-46, Travel Costs.
7.6 Contractor’s Employees Identification
a. During the period of this TO, the rights of ingress and egress to and from any office for Contractor’s personnel shall be made available as deemed necessary by the Government. All Contractor employees, whose duties under this TO require their presence at any Government facility, shall be clearly identifiable by a distinctive badge furnished by the Government. In addition, corporate identification badges shall be worn on the outer garment at all times. Obtaining the corporate identification badge is the sole responsibility of the Contractor. All prescribed information shall immediately be delivered to the appropriate Government Security Office for cancellation or disposition upon the termination of employment of any Contractor personnel. All on-site Contractor personnel shall abide by security regulations applicable to that site.
b. TO performance may require contractor personnel to attend meetings with government personnel and the public, work within government offices, and/or utilize government email. Contractor personnel must take the following actions to identify themselves as non-federal employees:
1) Use an email signature block that shows name, the office being supported and company affiliation (e.g. ―John Smith, Office of Human Resources, ACME Corporation Support Contractor‖);
2) Clearly identify themselves and their contractor affiliation in meetings;
3) Identify their contractor affiliation in Departmental e-mail and phone listings whenever contractor personnel are included in those listings; and
4) Contractor personnel may not utilize Department of State logos or indicia on business cards.
c. Impersonation as a Government Officer by a Contractor Employee. It is extremely important that the contractor heed the following:
“Whoever falsely assumes or pretends to be an officer or employee acting under authority of the United States or any department, agency or officer thereof, and acts as such, or in such pretended character demands or obtains any money, paper, document, or thing of value, shall be fined under this title (18 USC 912) or imprisoned not more than three years, or both. “
Further, any contractor serving under this TO shall not depict, infer or allow themselves to be depicted or inferred as Federal Government Workers. They will identify themselves as contractor personnel in all correspondence, be it verbal or written. Failure to follow this instruction shall be cause for immediate removal of offending personnel from the TO and replacement shall be at no charge to the U.S. Government.
d. Contracted support staff may refer to themselves as RSO contract staff or RSO support contractors. They shall not introduce themselves as private security consultants or representatives of commercial or private enterprise
7.7 Interrelationships of Contractors
If applicable, a Non-Disclosure Agreement (NDA), shall be signed by all Contractor employees assigned to perform services under this TO prior to any work commencing on the TO.
8.0 KEY PERSONNEL
a. Key personnel resumes are required to be submitted with the initial proposal. The key personnel specified in this TO are considered to be essential to work performance. At least 30 days prior to diverting any of the specified personnel to other contracts or programs (or as soon as possible if an individual must be replaced as a result of leaving the employ of the contractor), the contractor shall notify the CO and shall submit a comprehensive justification for the diversion or replacement (including proposed substitutions for key personnel) to permit evaluation by the government of the impact on performance under this TO. The contractor shall not divert or otherwise replace key personnel without the written consent of the contracting officer. The government may modify the task order to add or delete key personnel at the request of the contractor or the government. In addition to the key personnel required below, the contractor can propose other key personnel.
b. The contractor shall designate alternate points of contact when key personnel will be temporarily unavailable (i.e. for one or more business days). The contractor shall notify, at its earliest convenience, the contracting officer, COR and GTM when key personnel will be temporarily unavailable. The contractor shall identify by name, title and contact information the alternative point(s) of contact as part of the notification.
9.0 APPEARANCE AND CONDUCT (Augmenting Base Contract Language)
a. Contractor support staff represents the contractor, the U.S. Department of State, RSO, as well as the American people. Contractor personnel will interface with American and foreign government officials and senior Partner Nation law enforcement personnel. Contractor support staff shall have the highest level of integrity, respect, and cross-cultural sensitivity. Professional conduct is required at all times.
b. The U.S. Government considers a favorable image a major asset to its mission. Contractor personnel’s attitude, courtesy, and job knowledge are influential in creating a favorable image. Contractor personnel must have the ability to communicate across cultures in order to develop and present technical information to foreign audiences in order to improve their understanding of law enforcement strategies, policies, and operations of the U.S. Government and its partners. Contractor staff shall assist foreign partners and institutions with the development of their capabilities and capacities – for mutual benefit – to address U.S. national or shared global security interests.
c. Contractor personnel shall present a neat appearance at all times, paying particular attention to their personal hygiene, bearing, clothing and equipment. Small post-type earrings on ear lobes are acceptable. Other earrings or visible body piercing are prohibited. All tattoos must be covered while performing instructional duties and during RSO-sponsored professional or cultural exchange.
9.1 Limitations
a. Contracted support staff may not disseminate any personal or corporate business information to course participants or the Partner Nation. Contractors are prohibited from soliciting for future business and may not attempt personal gain from their activities on behalf of RSO. Dissemination of corporate or personal business cards or other contact information during training is prohibited.
b. Articles, interviews or other media relating to RSO program activities shall not be released by the contractor without prior written approval of the COR or GTM.
9.2 Local Culture and Laws
a. Contractor personnel shall maintain the highest standards of suitability, security, and conduct in compliance with U.S. Code7 for government organizations and employees. Contractor support staff may accept and retain a token gift of minimal value (less than $100) received from a Partner Nation as a memento or cultural courtesy.
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