19AQMM22R0115_Amendment A005.pdf

19AQMM22R0115

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE RATING

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

09/09/2022

4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

LMAQMCODE

OFFICE OF ACQUISITION MANAGEMENT (A/LM/AQM)

PO BOX 9115, ROSSLYN STATION

US DEPARTMENT OF STATE

ARLINGTON, VA 22219

Jonathan A. Elsasser

NAME

TEL.

elsasserja@State.gov

EMAIL

6. ISSUED BY OPEAQMCODE

Security Branch

OPE/AQM/DSCD/SB

Office of Acquisition (AQM) 1400 Wilson Blvd. (SA-14) Arlington, VA 22209

7. ADMINISTERED BY (If other than Item 6)

9A. AMENDMENT OF SOLICITATION NO.

19AQMM22R0115

CONTACT: UEI:

CODE FACILITY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, country, state and ZIP Code) (X)

X 9B. DATED (SEE ITEM 11)

06/02/2022

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X XThe above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended, is not extended, Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning __1__copies of the amendment;(b)By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to:

1.Amend section L.11.2.2.3;

2. Amend section M.2.2.2.3;

3. Incorporate Q&A responses;

4: Change proposal due date to 9/30/2022 at 1500 ET.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Eric R. Modrak

(Signature of person authorized to sign)

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED

By (Signature of Contracting Officer)

16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

09/09/2022

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

CGFS // CGFS

Table of Contents

Section Description Page Number

L Instructions, Conditions, and Notices to Offerors and Respondents L.11.2 VOLUME 2: Technical Proposal L.4 Solicitation Response L.5 Time, Place, and Submission of Offers

M Evaluation Factors for Award M.2 Evaluation Factors for Award

Section L - Instructions, Conditions, and Notices to Offerors and Respondents

L.11.2 - VOLUME 2: Technical Proposal

L.11.2 VOLUME 2: TECHNICAL PROPOSAL

The evaluation criteria in Section M.2. of this solicitation will be used by the technical panel to evaluate Technical Proposals.

Simply repeating or paraphrasing the requirements as stated in the solicitation document (stating the Offeror can and/or will meet the requirements without a detailed description of how the work will be done), is not acceptable and may cause the Government to reject the proposal as technically unacceptable. Be specific and complete by demonstrating a thorough understanding of the requirements.

Proposals involving joint ventures shall clearly state the tasks or work to be performed by each partner, as well as how overall responsibility for the contract will be allocated. The technical proposal shall not contain any cost or pricing information.

The organization and content of the Technical Proposal shall thoroughly address and follow the sequence of factors and sub factors listed below.

The Technical Proposal shall be tabbed and indexed as follows for Volume 2:

Tab A – Management Plan (reference L.11.2.1)

Tab A – Management Plan (reference L.11.2.1)

Tab A1 - Executive Summary (Not for evaluation purposes) (reference L.11.2.1.1)

Tab A2 – Organization and Management (reference L.11.2.1.2)

Tab A3 – Key Personnel (reference L.11.2.1.3)

Tab A4 – Training Program (reference L.11.2.1.4)

Tab A5 – Contingency Plan (reference L.11.2.1.5)

Tab A6 – Quality Control Plan (reference L.11.2.1.6)

Tab B – Preliminary Transition Plan (reference L.11.2.2)

Tab B1 – Contract Transition (reference L.11.2.2.1)

Tab B2 – Licenses and Permits (reference L.11.2.2.2)

Tab B3 - Experience (reference L.11.2.2.3)

Tab C – Past Performance (reference L.11.2.3)

L.11.2.1 Management Plan The Offeror shall provide a Management Plan showing how it will meet the requirements of the contract. The Offeror should address local conditions including political, economic, environmental and legal issues that may play a role in the ability to establish and manage a guard program in the geographic areas included in the solicitation. The Management Plan will define how the Offeror will ensure timely, professional and high quality performance and achievement of deadlines. The Management Plan is comprised of the following sections:

L.11.2.1.1 Executive Summary (The Executive Summary will not be evaluated and is for informational purposes only) Provide an executive summary of the company’s proposal and a brief history which highlights the company’s experience in no more than three to five pages.

L.11.2.1.2 Organization and Management

In this section the Offeror shall:

1. Provide organizational and functional charts to show responsibilities from the corporate management through the Project Manager, to include names, titles, email addresses and telephone numbers. Describe how the corporate and contract staffing will perform the contract and maintain quality control and contract compliance.

2. Describe management procedures for administrative support including, but not limited to where these functions are performed, who performs the duties, and whether the support functions are dedicated exclusively to this proposed contract. The management procedures shall also address the timely payment of personnel, payroll schedule (e.g. weekly, bi-weekly, monthly), recruitment, retention, training, human resources, grievances process, paying taxes, award, moral or incentive plans, and preparation of the monthly invoice and QACR.

3. The offeror shall clearly identify their estimated retention rates of the incumbent guards and whether these incumbent guards are a transfer of function from the current contract to the prospective contract or new hires. Discuss the attrition rates the offeror plans during contract performance. Provide a sample guard schedule. Describe how all posts are manned and the plans for manning and rotating guards at multiple posts and sites, providing the required breaks, providing relief guards, and conducting shift changes while maintaining the required guard coverage as listed in Section J, Exhibit A. Also clearly identify the Contractor’s proposed shift schedule (e.g. four, 12-hour days for a total of 48 hours per week; five, 8-hour days for a total of 40 hours per week; six 12-hour days for a total of 72 hours per week, etc.), and the total number of guards needed to fully man the Exhibit A hours including the break relief guards based upon the proposed shift schedule. If offerors plan to maintain a contingency/reserve pool of staffing above the staffing levels required to perform the contract, the offeror shall include separate staffing numbers of the contingency/reserve labor pool. The total manpower number shall also factor in nonproductive time such as training, vacation, sick leave, etc. Describe how the proposed shift schedule complies with local labor laws and the application of premium pay such as overtime, holiday pay, night differentials, etc.

4. Discuss how you would meet the need for A&E services on quick notice.

5. Describe how the Offeror will ensure that all guard candidates meet the language proficiency through the Offeror’s testing program.

6. Describe how the Offeror will account for all property, equipment, and materials used in performance of the contract.

This includes both Contractor-furnished property (Section J, Exhibit D) and Government-furnished property (Section J, Exhibit E). The Offeror shall include the types and quantities of Contractor-furnished equipment required to perform this contract, the frequency of preventive maintenance, major repair and replacement, responsibilities for record keeping for all property, equipment, and materials. The inventory program shall include notification procedures to the COR when inventory discrepancies are discovered.

The offer shall identify the manufacturer, make, model, and quantity of the essential equipment necessary for contract performance including:

- Mobile patrol vehicles;

- Supervisory vehicles or other methods of transportation;

- Radio network including repeater(s), base station(s), and hand-held radios;

- Cell phones;

- GEMS to include scanners and identification tags;

- CAMS, if required in Sections C and H;

- Post equipment such as flashlights, mirrors;

- Uniforms; and

- Firearms and ammunition if required in Section J, Exhibit A.

In addition to the information above, the Offeror shall provide inventory, maintenance, recycle/replacement plan for all equipment required for contract performance. The quantities as well as the recycle/replacement plan shall factor spare parts, overage, and system integrity.

1. The Offeror’s Technical Proposal should describe how the Contractor’s GEMS system will meet the requirements of the contract. Provide a complete description of:

1. The monitoring system to include make, model, number of scanners and identification tags/buttons, and software to be provided.

2. How the system will be employed to incorporate both random and scheduled tours, if directed by the COR.

3. Maintenance program.

4. How the integrity of the system will be maintained.

5. How reports will be downloaded, stored, and safeguarded.

6. How the Contractor would respond to and compensate for GEMS failure.

For all Offerors proposing as a joint Venture, the management plan must thoroughly address and discuss the following:

1. Explain why a joint venture is required in order to perform the prospective contract award (see FAR 9.602 (a)).

2. How the parties will recruit and retain employees.

3. Identify which entity of the joint venture will actually employ the guards.

4. Identify which entity of the joint venture will receive the invoice payment. From the invoice payment, how funds are dispersed to the joint venture parties. Describe how funds are dispersed in support of contract performance including payroll and supplies and/or other services required during contract performance.

5. How logistics are managed.

6. Identify which entity of the joint venture will obtain the business and security licenses.

7. Identify the roles and responsibilities of the Joint Venture partners.

8. How the joint venture partners plan to mitigate and manage the possible performance risk of the joint venture parties and successfully collaborate and cooperate while performing this contract.

L.11.2.1.3 Key Personnel

Key Personnel are identified in Section H.

The Offeror shall provide a detailed resume for each individual assigned to a key position who will perform on the contract, and shall notify the Contracting Officer as soon as possible if a proposed individual is no longer available. The resumes should describe all experience relevant to this solicitation.

For each key person, the offeror shall include a resume that includes:

- Name and title of the individual;

- Proposed contract position (labor category);

- Length of time employed by the offeror. If a resume is provided for an individual who does not currently work for the firm, then employment agreements, including compensation arrangements, with the individual shall be provided with the proposal. In addition, all resume(s) shall contain a signed statement that the individual grants permission for his/her resume to be submitted for consideration under this RFP;

- Statement of work history (including dates, employer, and title), description of experience, and indicate whether experience is full time or part time. Resume(s) shall identify a start and end date (month and year) that the individual worked in each position cited in the resume;

- Education level and relevant training; and,

- Describe technical accomplishments for any special security related projects.

Each resume must include a minimum of two professional references that may be checked by the U. S. Government.

If any of the key personnel are not current employees, provide a letter of intent signed by the prospective employee that includes the terms of the employment offer and specifics of the compensation package.

L.11.2.1.4 Training Program

In this section, the Offeror shall address the training program as described in Section H and including any host nation required training and standards. The Offeror shall provide an outline of its training program, training facilities, instructor(s) qualifications, how the Offeror will measure the effectiveness of training (e.g., describe methods that will be employed to test guards’ understanding of instruction/level of proficiency), and describe the remedial training program for guards who fail to demonstrate the requisite level of proficiency.

The offeror shall describe the trainer(s), their qualification(s), availability, language proficiency (both English and host country language(s)), and the trainer’s normal duty station. If the trainer is not dedicated full time to this contract, the offeror shall describe the on-going availability and logistics of the training that will be conducted by the trainer under this contract. What language(s) will the required training under this contract be presented in (both written and oral). Describe how the remedial or disciplinary training will be conducted in a timely manner. Describe how and when the Offeror plans to conduct the required basic and annual refresher training.

The Offeror will describe the training facility including capacity, equipment, availability and whether the facility is dedicated to this contract. If the Offeror currently has existing training facilities in support of this contract, the Contractor shall provide the address. If the Offeror does not currently have training facilities, the offeror shall provide a general location and type of facility the Offeror will use.

L.11.2.1.5 Contingency Plan

The Offeror shall include a Contingency Plan in the Technical Proposal that addresses how it will ensure continuity of contractually obligated services (anticipated and unanticipated) during adverse events to include (but not be limited to) labor disputes, civil unrest, natural disasters, dissolution of the Joint Venture (if applicable), or any other situation that would negatively impact the U.S. Mission.

1. Labor Action, Civil Unreast, Natural Disaster, Mass Casuality, and Pandemics: The Offeror shall describe how it will manage organized actions by direct labor personnel when these types of disruption of operations occur. Describe what management techniques and procedures the company uses and has in place.

2. Dissolution of Joint Venture, if applicable: If the Offeror is a Joint Venture, the Offeror shall describe how it will ensure the continuity of contractually obligated services in the event of the dissolution of the Joint Venture. The Offeror will include language describing how it will continue the performance of the contract should any of the venturing parties leave the venture for any reason, become unable to perform or provide the services or supplies that were contemplated under the Joint Venture.

3. Scheduled and Unscheduled Absences of Key Personnel: The Offeror shall describe how it will manage the contract during absences of any and all Key Personnel. The plan shall address how the contract will be managed during the absence, who will act on behalf of the key personnel during the absences, how the absences are communicated both to the U.S. government and to the guard force, etc.

4. Currency/Economic Crisis: Describe how the offeror will manage the contract performance under the current or future economic crisis to include devaluation of the local currency, high/uncontrolled inflation, and unscheduled bank closures. If these situations occur, describe how will the offeror manage the contract performance to include employee payment, alternative payment strategies, and other forms of compensation.

The Offeror’s Contingency Plan shall be incorporated as an attachment to any resultant contract.

L.11.2.1.6 Quality Control Plan (QCP)

The QCP shall describe the Offeror’s plan of conducting quality control and monitoring contract compliance to ensure performance of security services for all locations where performance will occur. The Contractor’s QCP shall apply to all supplies and services provided to the U.S. government and shall be used to prepare the monthly QACR. Describe the offeror’s process of collecting, creating, preparing, analyzing, reviewing, approving and submitting the monthly QACR and invoice. Include in the discussion specific personnel and responsibilities throughout the process.

The offeror shall provide in their proposal a clear statement that they acknowledge and understand the requirements of Section E and Section J, Exhibit C and that assessed deductions are not subject to relief or reconsideration. Furthermore, the offeror shall affirmatively state their intent to comply with the deductions in Exhibit C and to comply with all contract requirements.

The QCP shall describe:

1. How the Offeror will monitor and maintain contract compliance and collect the data required in Section E. to include General and Post Orders, methods of identifying deficiencies, when and how corrective action will be implemented, and how corrective action will be documented throughout the life of the contract, and used to prevent recurrences.

2. Responsibilities of the different management levels and supervision in the quality review system and how quality systems/ procedures will be documented/archived.

3. The Offeror’s drug testing policy, and how it intends to use the policy during recruiting and selecting of all personnel, and on a routine random basis during the life of the contract.

4. The performance metrics, standards of performance, methods of review, and how the GEMS is integrated into the quality control system.

5. How the Contractor will ensure all personnel are properly uniformed, equipped and fit for duty and will ensure that all Government Furnished Equipment (GFE) and Contractor Furnished Equipment (CFE) are accounted for.

6. If applicable, describe how the Contractor will ensure firearms are properly issued, stored, controlled and maintained.

L.11.2.2 Preliminary Transition Plan L.11.2.2.1 Contract Transition

The Government considers a smooth transition and continuity of services to be critical to the DOS mission. The Offeror shall submit a Preliminary Transition Plan which addresses the elements of Sections C.13, C.13.1, C.13.2, C.13.4 and H.10.

The plan should be as complete as possible, thorough, and realistic. The plan should anticipate problems that could be encountered and address how they would be resolved. The Offeror must illustrate a comprehensive approach to transitioning the program from the current incumbent, if applicable. The Transition Plan will be evaluated to determine the Offeror’s ability to identify the tasks that will be performed during transition and to accomplish them successfully.

The Offeror must at a minimum, describe the necessary actions to transition from current performance to the successful operation by the Offeror at acceptable performance levels.

If the Offeror is the incumbent, the Preliminary Transition Plan should address how the Offeror will make the transition to the new contract, including but not limited to, any new work requirements, new equipment, new uniforms, or terms and conditions that did not appear in the incumbent's current contract.

L.11.2.2.2 Licenses and Permits

Offerors must demonstrate their ability to meet the mandatory thirty (30) day licensing requirement (see Section H.10). Offerors that do not demonstrate a clear understanding of host country licensing and permit requirements, and the ability to obtain required licenses and permits within the allotted timeline, will not be considered for award.

The offeror shall describe the process for obtaining the necessary licenses and permits required by host country law required to be able to perform in country. The offerors shall specify the various host nation required licenses and permits (e.g. business, security, radio, etc.), provide the status of the license and permits (e.g. held by offeror, applied for, etc.), and any expiration dates of any held licenses or permits. Additionally, the offeror shall provide copies of all valid local licenses and permits currently possessed by the Offeror along with any applications that may have been submitted to the cognizant licensing activities. Simply stating that the offeror holds, or has applied for, licenses is unacceptable. As stated above, a full description of the process, status, and copies are required.

Additionally, the Offeror shall identify any assistance the Offeror needs from the Embassy to provide after award.

L.11.2.2.3 Experience

All Offerors shall complete Section J, Exhibit N for each entity who is a party to the offer.

Offerors shall provide proof that the Offeror successfully provides similar security services that are of the same or similar size and complexity in the country of performance over the past three years. Similar size means approximately 85% of the size of this requirement in terms of manpower and total annual hours of security services. Complexity means the same types of security tasks described in Sections C and H as well as Section J, Exhibits A and B of the solicitation. This includes, but is not limited to access control, screening, vehicle inspections, mobile patrols, static and roving patrols, armed guards (if applicable), GEMS use, WTMD, handheld metal detectors, CCTV, radio equipment, incident responses, supervisor inspections, and dispatcher duties. If the Offeror is a Joint Venture, at least one member of the JV must meet the requirement to provide similar security services that are of the same or similar size and complexity over the past three years in the country of performance.

All Offerors shall provide a minimum of two and a maximum of six examples of local guard experience for each entity identified in Exhibit N. For each example of experience, the Offerors shall provide the client’s contact information (name, address, email, and telephone number), place of performance, total number of personnel deployed on the contract, total number of annual man-hours, and a brief description of the security services provided. The Government may contact the client(s) and request additional information about the

Offeror’s experience.

For each entity listed in Exhibit N, provide the company’s logo, branding, trademark and English translation of the name and motto.

If the Offeror is a JV the Offeror must clearly demonstrate that all members of the JV have at least one year of experience performing security services together. The Exhibit N must clearly indicate those examples where the entities performed together. Furthermore, the entity that will employee the guards under this contract award shall provide examples of similar experience in the country where this contract is performed.

Offeror is advised that experience information may be discussed with the point of contact(s) provided. Contact points may be asked to validate that the experience is similar in size, and complexity.

L.11.2.3.1 Biographic Data

For each entity identified in Exhibit N, provide the following biographic data on the owners, officers and other key personnel:

- Full legal name,

- Date of birth,

- Place of birth,

- Nationality,

- Passport information and bio page,

- Countyr of residence, to include address, and

- Brief synopsis of the personal history, to include education, business interests, and professional work history.

For each entity identified in Exhibit N, provide the following information about the company/business:

- Full business name,

- Full name of any/all affiliated or associated business ,

- Description regarding the type of work the company and affiliates are engaged in,

- Country of registration,

- Country(ies) operating in,

- Types of contracts currently held and previously fulfilled (within the last three years), to include duration and monetary value,

- Monetary holdings, financial value of the company and key assets, and

- Full legal name, trademark, branding, corporate values and mission statement

L.11.2.3 Past Performance

For each entity identified in Exhibit N, list between six and ten contracts and/or subcontracts the Offeror has held over the past three years for the same or similar work. If the Offeror has no performance history, provide references demonstrating that the key personnel and management have worked on similar contracts.

Provide the following information for each contract and subcontract:

1. Customer's name, address, email, and telephone numbers of customer's lead contract and technical personnel.

2. Contract number and type.

3. Date of the contract, place(s) of performance, and delivery dates or period of performance.

4. Contract size (number of personnel employed, annual hours staffed, per labor category, and dollar value).

5. Brief description of the work, including responsibilities.

6. Brief discussion of any technical problems and their resolution.

7. Brief discussion of any terminations (partial or complete) and the type (convenience or default) as well as any deficiency notices, corrective action plans, show cause letters or cure notices (provide explanatory details).

8. Listing of deductions taken under any listed contracts, with explanatory details and resolution.

9. Brief description of any deficiency notices received related to contract non-compliance and a brief description of the corrective actions to remedy the non-compliant performance.

The Government may contact the customer(s) provided as required in Section (1) above, and request additional past performance information. If an Offeror believes that any unfavorable information may be provided as a part of the reference check process, the Offeror should include a brief explanation of the circumstances pertaining to this data and the Offeror’s position in reference to these circumstances. If appropriate, the Offeror should indicate what steps have been included in this offer to prevent a recurrence of such situations.

Offeror is advised that past performance information may be discussed with the reference(s) provided. References may be asked to comment on the Offeror’s:

1. Quality of services provided under the contract.

2. Compliance with contract terms and conditions.

3. Effectiveness of management.

4. Willingness to cooperate with, and assist, the customer in routine matters and when confronted by unexpected difficulties.

5. Business integrity/business conduct.

L.4 - Solicitation Response

The Offeror shall include all information requested in the solicitation. Particular care should be taken to respond to the requirements of the instructions for offer preparation set forth in Section L.11, Section C Statement of Work (SOW), Section H Special Contract Requirements, and Section B, Supplies or Services and Prices. The Government will not pay, or be responsible for, any proposal costs incurred by the Offeror or any costs attributed to the proposal preparation.

The Offeror shall assume full and total responsibility for ensuring electornic submission via email is received by September 30, 2022 - 1500 Eastern Standard Time (See Block 9 of the SF-33).

Emails continaing all proposal submissions will be submitted to Contracting Officer Jonathan Elsasser at ElsasserJA@state.gov. The subject will include U.S. Embassy Paramaribo, the solicitation number and Technical and/or Price Proposal in the subject.

Proposals will only be accepted electronically. Hard copies will not be accepted.

Review of the proposal will be to determine whether it is timely and complies with the instructions in Section L. Only after it is confirmed the submission complies with Section L will the proposal be evaluated in accordance with section M.1.1. Offerors who do not provide all criteria required by section L of the contract will be removed from any further consideration and evaluations.

L.5 - Time, Place, and Submission of Offers

The Offeror shall assume full and total responsibility for ensuring electornic submission via email is received by September 30, 2022 - 1500 Eastern Standard Time (See Block 9 of the SF-33).

Emails continaing all proposal submissions will be submitted to Contracting Officer Jonathan Elsasser at ElsasserJA@state.gov. The subject will include U.S. Embassy Paramaribo, the solicitation number and Technical and/or Price Proposal in the subject. Proposals will only be accepted electronically. Hard copies will not be accepted.

Section M - Evaluation Factors for Award

M.2 - Evaluation Factors for Award

Volume 1 Price Proposal Tab A – SF 33 (reference L.11.1.1) Tab B – Section B (reference L.11.1.2) Tab C – Cost and Pricing Spreadsheet (reference L.11.1.3) Tab D – Compensation Plan (reference L.11.1.4)

Tab E – Business Management (reference L.11.1.5) Tab F – Representations and Certifications (reference L.11.1.6)

Volume 2 Technical Proposal Volume 2 Technical Proposal Tab A – Management Plan (See L.11.2.1) Tab A1 – Executive Summary (See L.11.1.1) (This is for the convenience of the evaluators and will not be evaluated) Tab A2 – Organization and Management (See L.11.2.1.2) Tab A3 – Key Personnel (See L.11.2.1.3) Tab A4 – Training Program (See L.11.2.1.4) Tab A5 – Contingency Plan (See L.11.2.1.5) Tab A6 – Quality Control Plan (See L.11.2.1.6) Tab B – Preliminary Transition Plan (See L.11.2.2) Tab B1 – Contract Transition Plan (See L.11.2.2.1) Tab B2 – Licenses and Permits (See L.11.2.2.2) Tab B3 – Experience (See L.11.2.2.3) Tab C – Past Performance (See L.11.2.3)

M.2.1 Price Proposal Evaluation The Government will evaluate proposals based on the total evaluated price to the Government, including options and any U.S.

preference, but excluding VAT and DBA (if applicable), if proposed. Proposals that do not include prices for all line items and labor categories for the base and option years shall be rejected. The Contracting Officer (CO) will conduct a price analysis. The price analysis will utilize a price realism evaluation and comparison which will look at pricing across offerors, market pricing for these services within the locality, and other pricing strategies to confirm fair and reasonable pricing.

Alternative pricing strategies/structures are not solicited and will not be accepted.

M.2.1.1 FAR 52.225-17 EVALUATION OF FOREIGN CURRENCY OFFERS (FEB 2000)

If the Government receives offers in more than one currency, the Government will evaluate offers by converting the foreign currency to United States currency using the exchange rate used by the Embassy Paramaribo in effect as follows:

1. On the date specified for receipt of offers, if award is based on initial offers; otherwise

2. On the date specified for receipt of proposal revisions.

M.2.1.2 U.S. PREFERENCE

The Government will make the determination of eligibility for the U.S. preference based on information provided by the Offeror in the certification required by Section K. The Government will reduce the price of each offer determined to be eligible by 10 percent, for evaluation purposes only. The preference will only be subtracted from an Offeror’s price at the time of initial evaluation (if award is made without discussions) or evaluation of final proposal revisions (if discussions/negotiations are held).

M.2.1.3 Payment in US Dollars for US Firms

The offeror must clearly demonstrate that a barrier to competition exists. In addition, the offeror must also address that the contract is performed outside of the U.S., the preponderance of employees hired by the Contractor to perform the contract services will be hired and paid in local currency, and the offeror must be registered, licensed and pay taxes outside of the U.S.

If US firms submit an offer in response to this solicitation in U.S. currency and do not claim a barrier to competition exists, the Department of State will determine that no barrier exists and all payments will be made in local currency.

M.2.1.3 FAR 52.217-5 EVALUATION OF OPTIONS (JUL 1990)

Except when it is determined in accordance with FAR 17.206(b) not to be in the Government’s best interests, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the base requirement. Evaluation of options shall not obligate the Government to exercise the option(s).

M.2.1.4 Quantities for Evaluation

For the purpose of evaluation, and for no other purpose, the Government will evaluate the prices submitted on the basis that the Government will require the quantities shown in Exhibit A.

M.2.1.5 SF-33 (Tab A)

Must be signed and all amendments must be acknowledged.

M.2.1.6 Section B (Tab B)

Must include all pricing for all labor categories and should be complete with all applicable DBA and VAT.

M.2.1.7 Cost and Pricing Spreadsheet (Tab C)

Must be completed in Excel Spreadsheet (this must not be PDF'd) form and all cells must be filled out and complete. Omission of any labor category may result in rejection of the Offeror’s proposal.

M.2.1.8 Compensation Plan (Tab D)

The Government will consider whether the employee compensation proposed is reasonable and realistic for the work being performed.

The Government may compare the compensation proposed to compensation plans for guard services being performed at similar facilities and/or that the Government would pay if the services were being performed by employees of the Embassy. Similar facilities could include, but not be limited to, diplomatic facilities, sensitive industrial sites, government facilities, etc. The compensation plan proposed will also be compared to the compensation arrangements in place with the incumbent guard force.

Failure of the compensation plan to demonstrate that the fixed hourly rates contain proposed wages, salaries, and other benefits that are in compliance with local law, other union/labor agreements and decrees, or are below the salaries of the incumbent guard force may be sufficient cause for the Government to reject the proposal. Acceptable compensation plans must fairly and adequately compensate the offeror’s employees so as to ensure successful recruitment and retention of qualified personnel throughout the life of the contract.

M.2.1.6 Business Management Plan (Tab E)

The Business Management Proposal will be considered in the Government’s assessment and determination of responsibility in accordance with FAR Part 9.

M.2.1.7 Separate Charges

Separate charges, in any form are not solicited. For example, the Government will reject proposals containing any charges for failure of the Government to exercise any options. The Government shall not be obligated to pay any charges other than the contract price, including any exercised options.

M.2.2 TECHNICAL PROPOSAL EVALUATION

The Government will evaluate the Offeror’s proposal on an Acceptable/Unacceptable basis. To be considered technically acceptable, the technical proposal must provide the information requested in Section L, conform to the requirements of the solicitation and demonstrate the ability to perform the prospective contract successfully. The Government will consider the factors and sub factors described in Section L.11.2 and below when determining the acceptability of the technical proposal. The Offeror’s response, or lack thereof, will be taken into consideration in the final evaluation. A rating of “unacceptable” for any sub-factor listed for the Technical Proposal may render the entire Technical Proposal unacceptable.

If the offeror’s technical proposal exceeds the page limits identified in Section L.11, including the Tab page limits, the U.S.

government will evaluate the pages up to the page limits only. Furthermore, if the requested information is not contained in the appropriate sections, the offeror’s proposal may be deemed unacceptable.

M.2.2.1 MANAGEMENT PLAN FACTOR

M.2.2.1.1 Executive Summary

This document is provided for the convenience of the evaluators only and will not be evaluated.

Provide an executive summary of the company’s proposal and a brief history which highlights the company’s experience in no more than three to five pages.

M.2.2.1.2 Organization and Management

In this section the Offeror shall:

1. Provide organizational and functional charts to show responsibilities from the corporate management through the Project Manager, to include names, titles, email addresses and telephone numbers. Describe how the corporate and contract staffing will perform the contract and maintain quality control and contract compliance.

2. Describe management procedures for administrative support including, but not limited to where these functions are performed, who performs the duties, and whether the support functions are dedicated exclusively to this proposed contract. The management procedures shall also address the timely payment of personnel, payroll schedule (e.g. weekly, bi-weekly, monthly), recruitment, retention, training, human resources, grievances process, paying taxes, award, moral or incentive plans, and preparation of the monthly invoice and QACR.

3. The offeror shall clearly identify their estimated retention rates of the incumbent guards and whether these incumbent guards are a transfer of function from the current contract to the prospective contract or new hires. Discuss the attrition rates the offeror plans during contract performance. Provide a sample guard schedule. Describe how all posts are manned and the plans for manning and rotating guards at multiple posts and sites, providing the required breaks, providing relief guards, and conducting shift changes while maintaining the required guard coverage as listed in Section J, Exhibit A. Also clearly identify the Contractor’s proposed shift schedule (e.g. four, 12-hour days for a total of 48 hours per week; five, 8-hour days for a total of 40 hours per week; six 12-hour days for a total of 72 hours per week, etc.), and the total number of guards needed to fully man the Exhibit A hours including the break relief guards based upon the proposed shift schedule. If offerors plan to maintain a contingency/reserve pool of staffing above the staffing levels required to perform the contract, the offeror shall include separate staffing numbers of the contingency/reserve labor pool. The total manpower number shall also factor in nonproductive time such as training, vacation, sick leave, etc. Describe how the proposed shift schedule complies with local labor laws and the application of premium pay such as overtime, holiday pay, night differentials, etc.

4. Discuss how you would meet the need for A&E services on quick notice.

5. Describe how the Offeror will ensure that all guard candidates meet the language proficiency through the Offeror’s testing program.

6. Describe how the Offeror will account for all property, equipment, and materials used in performance of the contract.

This includes both Contractor-furnished property (Section J, Exhibit D) and Government-furnished property (Section J, Exhibit E). The Offeror shall include the types and quantities of Contractor-furnished equipment required to perform this contract, the frequency of preventive maintenance, major repair and replacement, responsibilities for record keeping for all property, equipment, and materials. The inventory program shall include notification procedures to the COR when inventory discrepancies are discovered.

The offer shall identify the manufacturer, make, model, and quantity of the essential equipment necessary for contract performance including:

- Mobile patrol vehicles;

- Supervisory vehicles or other methods of transportation;

- Radio network including repeater(s), base station(s), and hand-held radios;

- Cell phones;

- GEMS to include scanners and identification tags;

- CAMS, if required in Sections C and H;

- Post equipment such as flashlights, mirrors;

- Uniforms; and

- Firearms and ammunition if required in Section J, Exhibit A.

In addition to the information above, the Offeror shall provide inventory, maintenance, recycle/replacement plan for all equipment required for contract performance. The quantities as well as the recycle/replacement plan shall factor spare parts, overage, and system integrity.

1. The Offeror’s Technical Proposal should describe how the Contractor’s GEMS system will meet the requirements of the contract. Provide a complete description of:

1. The monitoring system to include make, model, number of scanners and identification tags/buttons, and software to be provided.

2. How the system will be employed to incorporate both random and scheduled tours, if directed by the COR.

3. Maintenance program.

4. How the integrity of the system will be maintained.

5. How reports will be downloaded, stored, and safeguarded.

6. How the Contractor would respond to and compensate for GEMS failure.

For all Offerors proposing as a joint Venture, the management plan must thoroughly address and discuss the following:

1. Explain why a joint venture is required in order to perform the prospective contract award (see FAR 9.602 (a)).

2. How the parties will recruit and retain employees.

3. Identify which entity of the joint venture will actually employ the guards.

4. Identify which entity of the joint venture will receive the invoice payment. From the invoice payment, how funds are dispersed to the joint venture parties. Describe how funds are dispersed in support of contract performance including payroll and supplies and/or other services required during contract performance.

5. How logistics are managed.

6. Identify which entity of the joint venture will obtain the business and security licenses.

7. Identify the roles and responsibilities of the Joint Venture partners.

8. How the joint venture partners plan to mitigate and manage the possible performance risk of the joint venture parties and successfully collaborate and cooperate while performing this contract.

The miniimum level of acceptability for Organization and Management is for the Offeror to provide and address the informatoin included above in this section. Missing information or simply not addressing any one of the sections listed in Organization and Management may result in an "unacceptable" rating.

M.2.2.1.3 Key Personnel

Key Personnel are identified in Section H.

The Offeror shall provide a detailed resume for each individual assigned to a key position who will perform on the contract, and shall notify the Contracting Officer as soon as possible if a proposed individual is no longer available. The resumes should describe all experience relevant to this solicitation.

For each key person, the offeror shall include a resume that includes:

- Name and title of the individual;

- Proposed contract position (labor category);

- Length of time employed by the offeror. If a resume is provided for an individual who does not currently work for the firm, then employment agreements, including compensation arrangements, with the individual shall be provided with the proposal. In addition, all resume(s) shall contain a signed statement that the individual grants permission for his/her resume to be submitted for consideration under this RFP;

- Statement of work history (including dates, employer, and title), description of experience, and indicate whether experience is full time or part time. Resume(s) shall identify a start and end date (month and year) that the individual worked in each position cited in the resume;

- Education level and relevant training; and,

- Describe technical accomplishments for any special security related projects.

Each resume must include a minimum of two professional references that may be checked by the U. S. Government.

If any of the key personnel are not current employees, provide a letter of intent signed by the prospective employee that includes the terms of the employment offer and specifics of the compensation package.

The miniimum level of acceptability for the Key Personnel is for the Offeror to provide and address the informatoin included above in this section. Missing information or simply not addressing any one of the sections listed or individual positions in Key Personnel may result in an "unacceptable" rating.

M.2.2.1.4 TRAINING PROGRAM

In this section, the Offeror shall address the training program as described in Section H and including any host nation required training and standards. The Offeror shall provide an outline of its training program, training facilities, instructor(s) qualifications, how the Offeror will measure the effectiveness of training (e.g., describe methods that will be employed to test guards’ understanding of instruction/level of proficiency), and describe the remedial training program for guards who fail to demonstrate the requisite level of proficiency.

The offeror shall describe the trainer(s), their qualification(s), availability, language proficiency (both English and host country language(s)), and the trainer’s normal duty station. If the trainer is not dedicated full time to this contract, the offeror shall describe the on-going availability and logistics of the training that will be conducted by the trainer under this contract. What language(s) will the required training under this contract be presented in (both written and oral). Describe how the remedial or disciplinary training will be conducted in a timely manner. Describe how and when the Offeror plans to conduct the required basic and annual refresher training.

The Offeror will describe the training facility including capacity, equipment, availability and whether the facility is dedicated to this contract. If the Offeror currently has existing training facilities in support of this contract, the Contractor shall provide the address. If the Offeror does not currently have training facilities, the offeror shall provide a general location and type of facility the Offeror will use.

The minimum level of acceptability for the Training Program is for the Offeror to provide and address the informatoin included above in this section. Missing information or simply not addressing any one of the sections listed in the Training Program may result in an "unacceptable" rating.

M.2.2.1.5 CONTINGENCY PLAN

The Offeror shall include a Contingency Plan in the Technical Proposal that addresses how it will ensure continuity of contractually obligated services (anticipated and unanticipated) during adverse events to include (but not be limited to) labor disputes, civil unrest, natural disasters, dissolution of the Joint Venture (if applicable), or any other situation that would negatively impact the U.S. Mission.

1. Labor Action, Civil Unreast, Natural Disaster, Mass Casuality, and Pandemics: The Offeror shall describe how it will manage organized actions by direct labor personnel when these types of disruption of operations occur. Describe what management techniques and procedures the company uses and has in place.

2. Dissolution of Joint Venture, if applicable: If the Offeror is a Joint Venture, the Offeror shall describe how it will ensure the continuity of contractually obligated services in the event of the dissolution of the Joint Venture. The Offeror will include language describing how it will continue the performance of the contract should any of the venturing parties leave the venture for any reason, become unable to perform or provide the services or supplies that were contemplated under the Joint Venture.

3. Scheduled and Unscheduled Absences of Key Personnel: The Offeror shall describe how it will manage the contract during absences of any and all Key Personnel. The plan shall address how the contract will be managed during the absence, who will act on behalf of the key personnel during the absences, how the absences are communicated both to the U.S. government and to the guard force, etc.

4. Currency/Economic Crisis: Describe how the offeror will manage the contract performance under the current or future economic crisis to include devaluation of the local currency, high/uncontrolled inflation, and unscheduled bank closures. If these situations occur, describe how will the offeror manage the contract performance to include employee payment, alternative payment strategies, and other forms of compensation.

The minimum level of acceptability for the Contingency Plan is for the Offeror to provide and address the…