22R0007 Special Missions SOW 02092022.docx

22R0007 Special Missions

STATEMENT OF WORK

FOR

BUREAU FOR INTERNATIONAL NARCOTICS

AND

LAW ENFORCEMENT AFFAIRS, OFFICE OF AVIATION (INL/A)

SPECIAL MISSIONS

Table of Contents

1. BACKGROUND

1.1. The United States Department of State (DoS), Bureau for International Narcotics and Law Enforcement Affairs, Office of Aviation (INL/A) provides aviation support for, but not limited to, the eradication and interdiction of illicit drugs, training of contractor and host nation personnel, embassy support, movement of personnel and equipment, reconnaissance, personnel recovery (PR), medical evacuation, security of personnel and equipment, and convoy escort. At times INL/A equipment, aircraft, and personnel operate from forward operating base locations under primitive conditions and at other times from international airports with the most advanced navigational aids. Aircraft utilized in support of DoS missions must have greater flight endurance; carrying capacity (both cargo and personnel); as well as range, take-off, climb, and turn performance at high elevations and density altitudes. Furthermore, the aircraft and crews are subject to being targeted by hostile fire. Aircraft subject to hostile fire will generally require defensive aircrew and aircraft survivability systems to be installed such as but not limited to armor, the AN/AAR-47 missile warning system, and ALE-47 countermeasure dispensing system. Finally, aircraft and non-aircraft support systems such as, but not limited to base operations, aviation ground support equipment, Air Traffic Control (ATC) capability, personnel, and personnel support systems are deployed and established at remote locations around the world to support DoS missions.

1.2. INL/A requires, on an as needed basis, a rapid response source to acquire aviation related assets and services to support currently established and any future contingency operations around the world for DoS requirements.

1.3. The contractor shall provide aircraft; aviation products; operations, maintenance, or engineering services at the time, place, and price specified in the individual task orders. The services shall include but are not limited to the following items:

1.3.1. Source, Train, and Provide fully qualified aircrew, equipment operators, maintenance technicians, support personnel, or otherwise qualified personnel as needed to execute DoS missions.

1.3.2. Ferry and/or operate DoS aircraft to/from or at specified locations (over land, water, and seas) around the world as directed. Types of missions include but are not limited to all missions cited in section 1.1 of this Statement of Work (SOW).

1.3.3. Acquire and deploy specific capability equipment, personnel, and support items to establish DoS capabilities at locations around the world.

1.3.4. Acquire, Modify, Maintain, Upgrade, Lease, and Overhaul DoS aircraft, and/or systems as directed.

1.3.5. Provide the necessary engineering and maintenance personnel required to assess, repair, modify, and upgrade new and existing DoS equipment to sustain or upgrade DoS operational capabilities.

1.3.6. Acquire and/or Provide storage facilities for DoS equipment.

1.3.7. Engineer; build kits; acquire Federal Aviation Administration (FAA) Supplemental Type Certificate (STC) authorization, if required by the DoS Airworthiness Authority; and modify existing, leased, and new DoS aircraft.

1.3.8. Purchase new and/or overhauled replacement parts for DoS aircraft and equipment.

1.3.9. Repair, maintain, modify, and overhaul existing DoS parts and equipment.

1.3.10. Provide technical airworthiness expertise/advice for Partner Nation

2. TASKS/REQUIREMENTS

General When required,

2.1.1. The contractor shall submit a quote to provide/perform the aviation or aviation related services when requested by the DoS Contracting Officer (CO).

2.1.2. The Contractor shall provide or source qualified personnel to perform all requirements specified in the individual task order and this SOW as applicable.

2.1.3. The Contractor shall purchase aircraft, retrofit existing DoS aircraft/UAS lease or charter aircraft in accordance with the specifications provided by the CO.

2.1.4. The Contractor shall be responsible for all associated documentation to include certifications, customs documents, country clearances for contractor personnel, aircraft, equipment, all technical data, and any and all International Traffic in Arms Regulations (ITARs) submissions and approvals.

Order of Precedence

2.1.5. In case of conflicts between this SOW and specific task orders, the specific task orders shall take precedence.

Aircraft Purchase

2.1.6. Any aircraft offered must be pre-inspected and approved by INL/A. Also, the aircraft must conform to the configuration and performance requirements as specified by the CO in the individual task orders.

2.1.6.1. Aircraft Engines

2.1.6.1.1. Aircraft engines must have been operated not less than 10 flight hours in the three months prior to the beginning of the Exclusive Use Availability Period.

2.1.6.1.2. Engines must be able to pass an engine performance data plate speed check (ground run) as prescribed by the aircraft maintenance manual.

2.1.6.1.3. A thorough documented borescope inspection shall be performed by an independent OEM certified source.

2.1.6.1.4. Compliance with applicable mandatory manufacturer's bulletins, FAA Airworthiness Directives (ADs), and the correction of maintenance deficiencies shall be accomplished prior to delivery and during service.

2.1.7. Generally, all purchased aircraft shall be manufactured and certified in the FAA standard category prior to final modifications and delivery. The preferred method for proposed equipment installations and aircraft modifications or alterations is by use of FAA approved data (Supplemental Type Certificate (STC), FAA field approval, or FAA Designated Engineering Representative (DER) approved data). For proposed equipment installations, aircraft modifications or alterations where FAA approved data is not available, the contractor shall (1) develop installation, modification or alteration data in accordance with FAA or Department of Defense (DOD) airworthiness certification standards, and (2) submit properly substantiated engineering data to INL/A for review.

2.1.8. When purchasing aircraft, the Contractor shall be familiar with and comply with the General Services Administration (GSA), Federal Management Regulation (FMR), Subchapter B, Personal Property, Part 102-33 (Management of Government Aircraft), section 102-33.80, OMB Circular A-76, and 102-33.140 through 102-33.185 (Establishing Flight Program Standards), and Army Regulation (AR) 95-20 (Contractor’s Flight and Ground Operations). Any passenger services obtained under this SOW must be recognized as travel on Government aircraft. Therefore, an effort seeking to hire or charter aircraft through this task order to carry Federal and/or non-Federal travelers may do so only in accordance with the requirements contained in 41 CFR 102-33.215, 41 CFR 102-33.220, and the Federal Travel Regulation (41 CFR 301-70.900-910.

2.1.9. While aircraft are in the operational control of the Contractor, the Contractor shall maintain the aircraft by an approved original equipment manufacturer (OEM) and FAA regulatory maintenance program. The aircraft shall also be operated in accordance with the Program Directives of the DoS.

2.3.4.1 Tracking and Reporting. When specified in the individual task order and only in situations when the task order requires the Contractor to actively maintain and fly purchased aircraft for extended periods (time in excess of 60 days) for DoS missions, aircraft status shall be tracked and reported in a contractor format acceptable to the Government. The report shall account for any travel, modifications, status of inspections, overhaul dates, aircraft status, number of hours/missions flown for the reporting period, shipment status of any high priority parts, and any other related support activities or potential concerns for continued mission accomplishment. The report shall also address all non-compliance issues for any requirement in this SOW, INL/A Operations Directive, or Task Order.

2.1.10. The contractor shall provide passenger service and related passenger services to assist the Government in meeting its travel needs for various types of domestic and international travel. Services under this schedule are limited exclusively to Civil-Use operations. Prior to placement or acceptance of orders, all agency protocol and oversight statutes must be met including going through the agency’s Aircraft Office and/or Senior Aviation Management (as established under OMB Circular A-126)

2.1.10.1. Tracking and Reporting. When specified in the individual task order and only in situations when the task order requires the Contractor to actively maintain and fly purchased aircraft for extended periods (time in excess of 60 days) for DoS missions, aircraft status shall be tracked and reported in a contractor format acceptable to the Government. The report shall account for any travel, modifications, status of inspections, overhaul dates, aircraft status, number of hours/missions flown for the reporting period, shipment status of any high priority parts, and any other related support activities or potential concerns for continued mission accomplishment. The report shall also address all non-compliance issues for any requirement in this SOW, INL/A Operations Directive, or Task Order.

2.1.11. When considering types of aircraft to purchase based on task order requirements, aircraft that are type certified by the FAA, Transport Canada, EASA, and currently operated by the DoS are preferred.

Commercial Aviation Services (CAS) / Leases “Wet” Leases. Generally during the execution of wet CAS/leases, the Contractor will have minimal reporting and oversight requirements to/from the DoS within the bounds of the individual task orders. The contractor may be required to lease aircraft to support INL/A missions. At times the aircraft operate from forward operating base locations under primitive conditions and at other times from international airports executing instrument approaches. The primary mission is to transport passengers and cargo into and out of austere and established runways located throughout the theater of operation, in support of the Narcotics Affairs Section of the US Embassy.

(1) The contractor shall provide passenger air charter service and related passenger services to assist the Government in meeting its travel needs for various types of domestic and international travel. Services under this schedule are limited exclusively to Civil-Use operations. Prior to placement or acceptance of orders, all agency protocol and oversite statutes must be met including going through the agency’s Aircraft Office and/or Senior Aviation management (as established under OMB A-126).

(2) SCOPE & COMPLEXITY This solicitation applies to non-scheduled operations of air transportation conducted under:

(a) 14CFR Part 121 (“Supplemental Operations”) http://rgl.faa.gov/Regulatoryand GuidanceLibrary/rgFar.nsf/MainFrame?OpenFrameSet

(b) 14CFR Part 135 (“Commuter and Demand Operations”) htpp://rgl.faa.gov/RegulatoryandGuidanceLibrary/rgFAR.nsf/Mainframe?OpenFrameSet This mission requires that the aircraft have good personnel and cargo carrying capacity, long range and flight endurance. Operations are often flown in very rugged, high mountainous terrain that requires optimum take off, climb, and turn performance at high and high-density altitudes. These aircraft will serve in remote areas with few bases from which to operate aircraft. For this reason, the aircraft is required to have much greater range than standard aircraft. Secondary missions included, but are not limited to, convoy escort, hostile force reconnaissance, medical evacuation, and illicit crop verification. Further, the aircraft and crews are subject to being targeted by hostile fire. These aircraft will require defensive aircrew and aircraft survivability systems to be installed. INL/A requires non-recurring engineering efforts to support continued airworthiness of the current Department of State owned aircraft fleet and to develop and evaluate the airworthiness and technical capabilities of proposed aircraft acquisitions. Engineering support is required to comply with the requirements of the Federal Aviation Administration (FAA), the Department of Defense (DoD), original equipment manufacturers (OEM), and Federal Management Regulations (FMR). Support includes but is not limited to development of engineering change proposals (ECPs) for production incorporation and retrofit modifications to correct production, operational, and safety deficiencies as well as improvements to INL/A aircraft. Efforts include various trades studies, engineering analyses, engineering investigations, kit development and integration, and diminishing manufacturing sources and material shortages (DMSMS) solutions. Engineering standards are specified in FAA, DoD, national and international aviation consensus standards.

2.1.12. While the specific responsibilities and terms for any CAS aircraft fulfilling DoS missions will be identified in the specific task order, the following criteria represent the general requirements for wet leases. Will perform in accordance with 41 CFR Part 102-33:

2.1.12.1. Except for section 3.3.4.1 of this SOW, all items in section 3.3 of this SOW apply to wet lease aircraft.

2.1.12.2. Unless otherwise directed by the CO in the task order, the Contractor shall be responsible for providing all supplies and services to include, but not limited to, aircraft lease; insurance; heavy maintenance (scheduled or unscheduled); line maintenance; common tools; special tools; consumable petroleum oil and lubrication (POL) products; hardware; spare parts; qualified personnel to operate and maintain the equipment; travel expenses; training; briefing aids; and ground support equipment (GSE). Modifications resulting from OEM or FAA directed technical data changes (Service Bulletins (SBs), Service Instructions (SIs), Service Letters (SLs), and Airworthiness Directives (ADs) shall be the responsibility of the Contractor.

2.1.12.3. At the time of delivery, unless otherwise specified by the individual task order, all aircraft offered must meet the following criteria: 1.) Be in compliance with all published FAA ADs and OEM Mandatory/Alert Service Bulletins; 2.) Be in compliance with all calendar, flight hour, or flight cycle maintenance inspections/events from either OEM or FAA approved maintenance programs. Unless an extended (flight and operating periods greater than 60 days) Period of Performance (PoP) is expected or the specific task order states otherwise, aircraft must not have any major scheduled maintenance or major inspections come due during the PoP; 3.) Be accompanied by a current Aircraft Flight Manual (AFM) with Performance Specifications, applicable Aircraft Operating Manuals, and applicable Quick Reference Handbooks (QRH), checklists, or equivalent; 4.) Be accompanied by appropriate aircraft weight and balance data to include a current and valid Weight and Balance Manual with the latest aircraft weighing sheet and a unique (customized) weight and balance form / worksheet / program / graph for use by the flight crew in computing Center of Gravity (CG) and mission weight and balance requirements; 5.) Be accompanied by a current and valid Minimum Equipment Listing (MEL) complete with Maintenance (M) and Operators (O) procedures.

2.1.12.4. Unique Ground Support Equipment and Unique Special Tooling. The Contractor shall provide all unique ground support equipment and unique special tools required to maintain the aircraft. The equipment and tools shall be provided by the start date of the base PoP.

2.1.12.5. Minimum Equipment Listing (MEL). The Contractor shall ensure a MEL is provided and available at the beginning of the PoP for each aircraft model leased. The MEL must comply with all requirements of the respective airworthiness authority.

2.1.12.6. Aircraft Parts and Supplies. The Contractor shall provide all spares and spare parts kits; minor repair parts for basic bench stock and scheduled service; POL products for servicing, lubricating and preserving components; and paints and sealants for minor corrosion control. Material Safety Data Sheets (MSDS) shall be kept and displayed in accordance with (IAW) Occupational Safety and Health Administration (OSHA) Hazard Communication Standard, Title 29 Code of Federal Regulations 1910.1200 regulations for all hazardous chemicals.

2.1.12.7. Technical Support. The Contractor shall provide technical support for, but not limited to, aircraft repairs; retrofit or initial modifications; performance evaluations; accident investigations; training; installation; test and demonstrations; production and retrofit; engineering change proposals (ECPs); documentation; logistics support and sustainment; simulations; and warranties for leased aircraft.

2.1.12.8. Travel Expenses. Unless otherwise specified by the CO, the Contractor shall be responsible for all travel expenses to and from DoS operational locations.

2.1.12.9. Hull Insurance. When expressly stipulated in the individual task order, the Contractor shall ensure hull insurance documentation for the PoP is provided.

2.1.12.10. Lease Termination Configuration. Prior to lease termination, the Contractor shall ensure the aircraft and all sub-systems are returned to the lessor in the configuration and condition specified in the lease.

2.1.13. Contingency CAS/Leases. As required by the task order, the contractor may be required to perform periods of DoS flight operations and maintenance. In such cases and in addition to the requirements in section 3.4.1 of this SOW, the Contractor shall perform the following tasks:

2.1.13.1. Technical Manuals and Technical Data Sustainment. The Contractor shall be responsible for all technical data, manuals, documents, and electronic licenses required to operate and maintain the aircraft and components (e.g., revisions, factory safety bulletins, and other updates) printed or electronic. All operations and technical data shall be kept current during the PoP.

2.1.13.2. Airworthiness. Continued Airworthiness and aircraft readiness to perform DoS missions shall be the responsibility of the contractor.

2.1.13.3. Tracking and Reporting. If leased aircraft are actively flown and maintained for extended periods (time in excess of 60 days) for DoS missions, aircraft status shall be tracked and reported per the requirements of the task order. The report shall also address any non-compliance issues for any requirement in the task order.

2.1.13.4. Replacement Parts. The Contractor shall source, arrange for shipment, and ensure delivery of repair parts required to meet the aircraft availability requirements of the task order.

2.1.13.5. Aircraft Availability. Leased aircraft shall maintain the required availability specified in the task order. Should a leased aircraft become unable to execute DoS missions for any reason during the PoP, the Contractor shall arrange for a replacement aircraft. Timing for replacement aircraft to be on station and ready to execute DoS missions shall be negotiated with the CO or authorized representative.

Aircraft/Accessory/Component Maintenance Locations

2.1.14. As required by specific task orders, the Contractor shall provide the most economical or expediently operational means of retrofitting, modifying, upgrading, overhauling, repairing, rebuilding, or otherwise expanding or tailoring the capabilities of DoS assets. The Contractor shall accomplish the previously stated capabilities either by providing a centralized location for repairs or by dispatching qualified personnel to forward operating or interim locations.

Fixed Base or Commercial Repair Stations

2.1.14.1.1. Most commonly, the Contractor shall provide a fixed base of operations within the CONUS to perform retrofits, modifications, upgrades, repairs, overhauls, and/or rebuilds of aircraft, accessories, and/or components. In such cases, the Contractor shall only use OEM or OEM certified FAA Part 145 repair facilities with approved and applicable capabilities for FAA certificated aircraft or INL/A approved facilities for military certificated aircraft.

Contract Field Teams

2.1.14.1.2. Varying factors such as, but not limited to, expediency of need, cost, time, and safety may warrant the need to perform inspection, retrofit, modification, upgrades, repairs, overhauls, and/or rebuilds of aircraft, accessories, and/or components in the field. However, if directed by the CO, the Contractor shall source the necessary parts; engineering data and technical instructions; qualified personnel; tools and support equipment; and all OEM & FAA approvals as necessary to perform the work in the field.

Aircraft Ferry

2.1.15. The contractor shall be responsible for, but not limited to, the following list of actions necessary to ferry DoS aircraft from one location to another location:

2.1.15.1. Aircrew qualifications/currency,

2.1.15.2. Aircraft flight modifications (when necessary such as extended range fuel tanks, etc.),

2.1.15.3. Safety equipment (environmental suits, life rafts, personal locator beacons, etc.),

2.1.15.4. Route planning,

2.1.15.5. En-route maintenance,

2.1.15.6. Spare parts,

2.1.15.7. Flight and country clearances,

2.1.15.8. Coordination for use of military bases,

2.1.15.9. Personnel lodging, transportation, and meals,

2.1.15.10. Fuel,

2.1.15.11. CONUS and International communications

Engineering and Technical Services

2.1.16. The DoS may require technical and engineering assistance at unspecified CONUS and OCONUS locations. The type of engineering assistance includes but is not limited to aircraft repairs; determination of airworthiness; inspections; retrofit modifications; performance evaluations; accident investigations; training; installation; test and demonstrations; production and retrofit; engineering change proposals (ECPs); technical documentation development; logistics support and sustainment; simulations; warranties; and any other improvement type effort to correct production, operational, and safety deficiencies. In addition, the Contractor shall include Engineering Service Tasks (ESTs) for engineering analyses; trade studies; systems engineering; investigations; kit development and integration; planning; prototyping; qualification/test; flight-test infrastructure for proposed upgrades and improvements; and diminishing manufacturing sources and material shortages (DMSMS) solutions. When requested by the CO, the Contractor shall source and provide qualified personnel to support DoS requirements.

2.1.17. The Contractor shall be prepared to provide quick reaction procurement actions and services designed to rapidly develop and deliver unplanned safety corrective actions; reliability and maintainability (R&M) improvements; and mission performance capability improvements in support of DoS missions.

2.1.18. The Contractor shall be responsible for all personnel travel arrangements, communications, and ensuring all personnel who are required to travel outside the United States have current and valid passports and/or visas and government directed country clearances.

Project Management (Overall Program Requirement only)

2.1.19. The Contractor shall appoint a program director to act as a single point of contact (POC) for all contract task orders and issues relating to management (cost, performance, and schedule), accountability, and objectives. The program director shall be the Contractor's authorized representative for program technical and administrative performance for all services required. The program director shall be the POC through which all Contractor/Government communications flow for all task orders. The program director shall have decision making authority. The program director shall receive and execute, on behalf of the Contractor, such technical direction as the Contracting Officers Representative (COR) may issue within the terms and conditions of the Contract.

2.1.20. The program director shall ensure that all planning, implementation, management, and reporting are executed for all individual task orders IAW the terms of the contract.

2.1.21. The program director shall ensure all project documentation for each task order is maintained and updated in English within 24 hours of work task completion.

2.1.22. The program director shall ensure compliance with all applicable portions of International Civil Aviation Organization (ICAO), Federal Management Regulation (FMR) 102-33 (Management of Government Aircraft), AR 95-20 (Contractor’s Flight and Ground Operations), ISSAs (Interservice Support Agreements), MOUs (Memorandum of Understandings), LOAs (Letters of Agreements), the FARs (Federal Aviation Regulations and Federal Acquisition Requirements), and the requirements of this SOW.

2.1.23. The Contractor shall submit a written status report to include schedule information for all open task orders. The report shall be submitted to the CO, or designated representative, each Monday when task orders are open or active.

2.1.24. Reports and data shall be provided to the USG electronically, whenever possible, in a format and media compatible with USG computer systems and compliant with information security requirements.

Operations

2.1.25. When specified in specific task orders, the Contractor shall conduct operations support activities to include, but not limited to, operational mission support, planning, execution, and post mission analysis for both fixed-wing and rotary-wing operations. Additionally, operations support shall consist of aviation life support equipment management and maintenance; intelligence/information acquisition and use; force protection; downed airmen activities (rescue/survival/evasion/escape); and tactical communications.

2.1.26. Contractor operated aircraft shall be maintained and operated in accordance with the requirements of INL/A Program Directives, the contractor's operating certificate, and any aviation regulations of the states or countries within which the aircraft may operate under the contract with the exceptions where deviations are authorized by both the FAA and DoS.

2.1.27. Approved operational missions may include but are not limited to: aerial eradication; manual eradication support; interdiction support; air assault; border security; external load; forward resupply; air-lift and aerial transport; Search and Rescue (SAR); Medical Evacuation (MEDEVAC); disabled aircraft recovery; armed helicopter escort; maintenance test flights; and, aerial reconnaissance, surveillance and verification.

2.1.28. As directed by the CO, missions shall be performed at either CONUS or OCONUS locations by, but not limited to, various personnel mixes as follows: 1.) by contractor personnel, 2.) by USG personnel, 3.) by host nation personnel, 4.) by host nation personnel with contractor or USG technical oversight.

2.1.29. The Contractor shall furnish a copy of their Operating Manual to the Director of Operations at INL/A prior to the POP. All manuals shall be supplied in English.

Operational Mission Support

2.1.30. Aircrew Life Support Equipment (ALSE)

2.1.30.1. As required by the task order, the contractor shall provide and maintain ALSE equipment appropriate for the aircraft and missions flown.

2.1.31. Intelligence Analysis

2.1.31.1. As required, the Contractor shall acquire, analyze, and interpret intelligence information. The Contractor shall utilize the intelligence to provide conclusions and make recommendations for operational mission planning. Mission planning shall consist of, but shall not be limited to, conducting and participating in pre-mission intelligence briefings; identifying operational risks; and recommending and implementing operational mitigation actions.

2.1.32. Personnel Recovery

2.1.32.1. As required, the contractor shall provide downed airman recovery activities in accordance with DoS standard operating procedures (SOPs).

2.1.33. Tactical Communications

2.1.33.1. The Contractor shall provide and maintain tactical communications between aircraft, operating locations and bases as specified by the task order.

Training

2.1.34. As required, the contractor shall provide rapid response, initial, and recurring mission related formal and informal training for Contractor, USG and host nation personnel. Types of training shall include, but is not limited to, aircraft specific aircrew, maintenance technicians, and ground support personnel training; mission support equipment training (ALSE,NVG,and tactical communications equipment, etc.); mission systems training; SAR training; weapons training; safety training; hazardous waste handling and disposal training; environmental compliance and awareness training; security training; documentation training; or any other type training as specified or required by the task order. Security training will be documented in training records or personnel history files. Provide force protection assessments and recommendations at each MOB/FOL. Comply with applicable portions of DoD Defense Security Services and Diplomatic Security Directives, FMR 102-33, And DD254.

2.1.35. The Contractor shall certify all personnel working on DoS projects possess the skills and qualifications necessary for the tasks being performed. All licenses, ratings, qualification certificates, and training documentation shall be kept on file at a central location and readily available for inspection by the USG at any time.

2.1.36. Non-aircrew training records shall be documented by the contractor in an approved military or American National Standards Institute (ANSI) standard format. The Contractor shall maintain aircrew training in Individual Aircrew Training Folders (IATF) IAW the DoS Aircrew Training Program.

2.1.37. Formal aircrew flight training to enable aerial mission performance by contractor/USG/host nation personnel shall be conducted IAW the provisions of the INL/A Program Directives and Supplements; the INL/A Guide to Aviation Training and Standardization; and the respective INL/A Aircrew Training Manuals for the various assigned aircraft. Flight training includes, but is not limited to, initial and advanced flight training in fixed or rotary wing aircraft under Day and Night Visual Flight Rules (VFR), Instrument Flight Rules (IFR), night vision aided training, mission specific orientation and procedural check-rides, maintenance pilot training, instructor/examiner pilot training, instrument and navigation training, training to maintain or acquire new ratings and certificates, and continuation training such as simulator flights. If directed by task order, pilot training may include type rating for the aircraft flown. Non-flight training and record keeping will conform to an acceptable military or ANSI standard.

2.1.38. Non-flight training consists of maintenance technician training, certification training and other mandatory one-time and recurring training required by the contract or other applicable agency or directive. Non-flight training may be conducted at CONUS sites by contractor personnel and at selected OCONUS sites by contractor personnel or host nation personnel with contractor technical oversight.

2.1.39. Training status shall be tracked and reported per the requirements of the task order.

Overhaul/Repair

2.1.40. As required by specific task orders, the Contractor shall be responsible for either maintaining or otherwise procuring all services necessary and required to perform overhaul/repair services required or requested by the DoS.

2.1.40.1. FAA Certificated Aircraft. All intermediate and depot overhauls/repairs of aircraft, engines, accessories, or components maintained under an FAA type certificate shall be performed by OEM or OEM certified repair stations that currently hold and maintain a FAA Part 145 repair station certification. The Contractor shall either provide or otherwise contract for the expertise necessary to satisfactorily inspect, test, troubleshoot, clean, overhaul, repair, modify, and preserve INL/A aviation components IAW OEM and FAA specifications, to include the most current revisions, modifications, and amendments to OEM repair/overhaul/SB/SI/SL instructions as well as all FAA directives.

2.1.40.2. Military Certificated Aircraft. All overhauls/repairs of aircraft, engines, or components maintained per military airworthiness standards and specifications shall be performed IAW the specific aircraft technical repair and overhaul manuals, DOS PAM 738-751 (aircraft and aviation), AR 750-1 (Army materiel maintenance and depot activities), or appropriate technical data approved by and considered acceptable by the INL/A airworthiness authority.

2.1.41. Repair and overhaul status shall be tracked and reported per the requirements of the task order.

Repair Cost Analysis

2.1.42. When the repair cost analysis indicates a component is beyond economical repair (BER; generally, 75% of replacement cost) or when the component cannot be worked due to damage or wear beyond the material properties, characteristic, or specifications of the item being repaired, the Contractor and/or repair facility shall immediately stop working on the component and notify the CO in writing. Notifications via facsimile/email are acceptable and may contain single or multiple notification entries. The Contractor’s written notification shall include the following information at a minimum: purchase order number, line item number, nomenclature, national stock number, part number, and a brief description supporting the determination. The CO will, in turn, provide disposition instructions via modification after receipt of notification. Should the disposition instruction from the CO indicate that disposal is warranted, the Contractor shall take the necessary actions to demilitarize and dispose of the equipment per US Government property disposal regulations.

Modification

2.1.43. As required by specific task orders, the Contractor shall furnish all labor, materials, instructions, facilities, and equipment required to accomplish modifications on new, existing, or leased aircraft. Generally, modifying assets includes, but is not limited to, the following actions: the procurement of existing or manufacture of new component parts; inspection; testing; preservation/packaging; shipping; engineering; updating drawings; updating use and operation technical publications; creating installation procedures; and updating technical inspection and maintenance documentation.

When modifying former military assets for INL/A use, the Contractor shall be familiar with and comply with the General Services Administration (GSA), Federal Management Regulation (FMR), Subchapter B, Part 102-33.115, Acquiring Government Aircraft and Aircraft Parts, rules pertaining to Flight Safety Critical Aircraft Parts (FSCAP) and FAA Advisory Circular 20-142.

New or leased aircraft may require specific cockpit instruments, instrument locations, and aircraft system requirements. Additionally, aircraft may require defensive and protection systems such as chaff and flare dispensers and/or armor. If so, the CO will specify the specific requirements in the task order.

2.1.44. Equipment modification status shall be tracked and reported per the requirements of the task order.

Sustainment Operations

2.1.45. General. As required by individual task orders, the Contractor shall execute all actions necessary to support continuing operations to include, but not limited to, aircraft, support equipment, and technical publications during the execution of DoS operations.

Supply Chain. When required, the Contractor shall develop a logistics support system that provides end-to-end supply chain support and planning for specific task order activities. End-to-end supply chain support entails managing all logistics activities required to provide supplies and services from internal and external suppliers (commercial and government furnished) to fulfill task order requirements. The contractor will consider the entire product life cycle when developing the logistics support system. The contractor will utilize its MIS to provide management and accountability for all material. The contractor is responsible for ensuring all material data and transactions are accurate and maintained in the contractor’s MIS.

2.1.45.1. Supply items ordered shall be differentiated into two groups: high priority parts and routine priority parts. Ordered parts shall be further tied to the aircraft or equipment item type and serial number for which the part is ordered against.

Supply item status shall be tracked and reported per the requirements of the task order.

2.1.45.2. When required, the contractor shall provide recommended supply spare inventory for all current, leased, or new equipment aircraft or systems within the scope of the task order.

2.1.45.3. All aviation replacement parts utilized on FAA type certificated and maintained aircraft shall be traceable new OEM parts or parts and materials that are OEM authorized, traceable, and overhauled IAW OEM specifications. FAA certified Parts Manufacturer Approval (PMA) replacement parts are not acceptable for use on INL/A aircraft/accessories and shall not be used.

2.1.45.4. All aviation replacement parts procured for aircraft that are operated per military airworthiness standards and specifications shall be sourced from federally regulated and traceable sources with appropriate documentation acceptable to the INL/A airworthiness authority.

2.1.46. Technical Publications

2.1.46.1. When required, the contractor shall provide all technical publications, drawings, operator’s manuals, checklists, and all associated publications required for the aircraft, systems, and special mission equipment operations, and maintenance. The Contractor shall be responsible for maintaining all publications, drawings, checklists, and manuals with the most current and accurate information.

2.1.47. Ground Support Equipment

2.1.47.1. As required, the contractor shall provide all necessary Ground Support Equipment (GSE) and special tools required to support aircraft and non-aircraft systems for ground maintenance and operational use.

2.1.47.1.1. GSE status shall be tracked and reported per the requirements of the task order.

2.1.48. Aircraft Maintenance

Line Maintenance. The Contractor shall perform scheduled and unscheduled maintenance on all aircraft, aircraft components and sub-components and aircraft related equipment in accordance with FAA, OEM, or military standards as applicable. The Contractor shall record all line maintenance actions according to DA PAM 750-8 (Maintenance of Supplies and Equipment), DOS PAM 738-751 (Logistics Management), and AR 750-1 (Maintenance of Supplies and Equipment). Contractor Aircraft Maintenance provides aircraft that are airworthy and meet required standards to support the INL Aviation program objectives. This support includes necessary personnel, equipment and maintenance management to satisfy flight hour program requirements for training and mission operations. The Maintenance Department supports the INL Aviation program by task organizing to satisfy specific operational site requirements. This includes direct aircraft maintenance support by contractor personnel as well as management and training to host nation (HN) and third country national (TCN) mechanics. The Maintenance concept of operations is based on supporting the INL Aviation flight hour program for flight training operations. The contractor will use the Hobbs meter or similar tracking device for tracking aircraft hours except on the UH-60. The contractor MIS will track all aircraft records, equipment and/or major end item, configuration management, and GFP equipment status to include, but not be limited to: TBO components, critical shelf life components, life support equipment, TMDE, inspection requirements, applicable Air Worthiness directives, ground support equipment, and a warranty program.

For FAA certificated aircraft, maintenance standards shall meet those required for retention of Federal Aviation Administration (FAA) airworthiness certification.

All aircraft shall be maintained in accordance with OEM, FAA, and MIL Standards with all maintenance actions recorded according to DOS PAM 738-751 (TAMMS), and AR 750-1 (Army Material Maintenance Policies), and any other aviation regulations of the states or countries, within which the aircraft may operate.

2.1.48.1. As required by the task order, the contractor shall identify in writing the maintenance facilities, support equipment, tools, number of personnel, and personnel qualifications planned for use during the POP to fulfill contract requirements. Notifications via facsimile/email are acceptable and may contain single or multiple notification entries.

Mechanics assigned to work on aircraft under this contract shall have appropriate FAA certifications and ratings and a minimum of two (2) years military experience performing the maintenance tasks on the unique military aircraft required to fulfill the task order.

Metrics

2.1.48.2. When required by the task order, the Contractor aircraft maintenance program shall ensure airworthy aircraft meet required standards to support the INL/A program objectives. Maintenance support includes the necessary personnel, equipment, and maintenance management necessary to satisfy mission requirements for both training and operations.

2.1.48.2.1. The Contractors aircraft maintenance management metrics shall be tracked and reported per the requirements of the task order.

Language All aircraft maintenance forms, records, documentation, files, and logbooks shall be written or transcribed into English within 24 hours of work task completion.

Quality Assurance

2.1.49. Quality Assurance. As required by individual task orders, the contractor shall use the Society of Automotive Engineers (SAE) Aerospace Standard (AS) 9100C, Quality Management Systems, to develop a written quality plan specifically tailored to outline a quality management system that ensures operational oversight of all areas with internal and external audits/monitors, a Quality Deficiency Reporting (QDR) system (as applicable, refer to AR 702-7), and direct product quality inspections. As applicable, utilizing the performance measures from various sections of this SOW (e.g., 3.4.2.5, 3.10.1.1, and 3.16.5.1), each task order quality plan shall identify performance measures and goals based on unique task criteria. The performance measures shall be used to identify positive and negative variances to the established procedures and standards. Performance measure standards shall be clearly identified, and corrective actions defined to ensure the services provided are of the highest quality and continually enhance the overall mission of the Department of State Air Wing at CONUS and OCONUS locations. Task order quality plans shall be approved by INL/A.

2.1.49.1. Quality performance metrics shall be tracked and reported per the requirements of the task order.

Safety

2.1.50. As required by specific task orders, the contractor shall develop a written safety plan specifically tailored for each task order that ensures safety awareness and oversight for all areas of operation (flight, ground, occupational, and environmental) in support of DoS projects. The contractor safety plan shall detail a process of risk management and mishap prevention to promote operational mission success and readiness; improve aviation/ground safety; and assist in meeting customer, local, state, host nation, and federal safety and environmental laws and regulations thus protecting life (highest priority), equipment, property, and the environment. The Contractor's safety plan shall include, but is not limited to, employee safety training, risk management, trend analysis, documented policies/procedures, and periodic inspections to ensure safety and environmental compliance. Supporting and enhancing accident prevention, the contractor shall immediately investigate accidents and mishaps to determine causal factors. The Contractor shall then make recommendations for the elimination or mitigation of each causal factor. In response to natural or other identified safety related threats, the contractor shall develop and manage a systematic, coordinated, and effective published response procedure to help mitigate or lessen the severity of the identified threats to personnel and assets.

2.1.51. Accident/mishap investigations and their associated status shall be tracked and reported per the requirements of the task order.

Facilities

2.1.52. Facility requirements will be specified in each individual task order.

Packaging, Handling, Shipping, Storage & Transportation

2.1.53. Packaging, Handling, Shipping, and Transportation for non-flyable assets shipped directly to INL/A at Patrick AFB shall be IAW requirements set forth in section 9 of this SOW. Packaging, Handling, Shipping, Storage, and Transportation for all other flyable and non-flyable assets shipped to various locations other than Patrick AFB will be identified within individual task orders.

2.1.54. Shipping, storage, and transportation status shall be tracked and reported per the requirements of the task order.

Property Management and Disposal Plan As required by specific task orders, the Contractor shall develop a written property management and disposal plan based on Federal Acquisition Regulations (FAR) Part 45 and approved by the DoS Government Property Administrator. The plan shall include the programs, policies and procedures the Contractor will utilize to ensure proper acquisition, utilization, maintenance and disposal of contract property. Contractor Property Administration will ensure management and accountability for all contractor acquired and government furnished property. The contractor will utilize its MIS to maintain accountability and record keeping of all property in accordance with FAR 45.5. The Program Manager will be responsible for ensuring that all personnel in possession of contract property adhere to contract requirements. The property management section at PSD will ensure that programs, policies and procedures are established to ensure proper acquisition, utilization, maintenance and disposal of contract property.

2.1.54.1. Equipment and property (both USG and Contractor provided) as well as property disposal status shall be tracked and reported per the requirements of the task order.

Warranty

2.1.55. For applicable task orders, the Contractor shall ensure aviation and non-aviation products procured for DoS requirements are covered by a manufacturers/repair facility warranty. Additionally, the Contractor shall provide a warranty plan to ensure that all replacement parts and workmanship are covered to the fullest extent possible. The warranty plan shall provide a warranty repair process to include, but not limited to, procedures for notification, processing, validation, length of warranty from time put in service, shipping instructions and a point of contact (POC) between the Contractor and INL/A.

2.1.55.1. Warranty status shall be tracked and reported per the requirements of the task order.

Security

2.1.56. Safeguards. No first tier subcontracts shall be issued to foreign or foreign-owned firms. The Contractor shall provide appropriate security safeguards for contractor personnel, contract material, and infrastructure. The host nation generally provides physical security of facilities and personnel at forward operating locations (FOLs). The Contractor is primarily responsible for security of contractor personnel to include security training, briefings, etc. as needed. Security training will be documented in training records or personal history files. The Contractor shall provide force protection assessments and recommendations at each main operating base (MOB)/FOL. Additionally, the Contractor shall comply with applicable portions of DoD Defense Security Services and Diplomatic Security Directives, FMR 102-33, and DD254 (Contract Security Classification Specification).

2.1.57. Personnel Security Clearance Requirements. Individual task orders will identify personnel security clearance requirements. Security training will be documented in personnel training records or personal history files.

Value Engineering

2.1.58. The Contractor will recommend improvements or modifications over the life of the contract that will enhance, increase the life of, and/or provide better compatibility with aircraft and associated equipment.