RFQ 19AJ2026R0002 Q A May 19 2026.pdf
PDF 89 KB Posted
- Solicitation number
- 19AJ2026R0002
- Issued by
-
Department of State US Embassy Baku
About this file
This is a Questions and Answers document for RFQ #19AJ2026R0002 regarding Local Employee Staff Life Insurance services in Baku, Azerbaijan for the period 2026–2031.
The document addresses seven key inquiries from potential offerors. Regarding carrier requirements, the submitting entity must be licensed, certified, or accredited by the Government of Azerbaijan or another government to provide life insurance in Azerbaijan, with notarized proof of current authorization required through the final day of the base performance period and eligibility for renewal during option periods. Failure to demonstrate authorized status is grounds for proposal rejection. Employee coverage numbers and dependent coverage requirements are detailed in Section J (page 61) and the Statement of Work (page 11) of the solicitation package. The incumbent provider is Atesgah Life Insurance ASJ. Historical claims and loss ratio reports will be requested from the current vendor, though the new plan includes different terms and conditions. While there are no mandatory minimum in-country servicing requirements for claims administration and customer support per Section M, offerors must demonstrate acceptable relevant experience and past performance. Pricing must be fixed for the entire five-year contract period with no annual adjustments permitted, as specified in solicitation paragraphs B.7 through B.8.1. Virtual attendance is permitted for the pre-proposal conference.
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Text version
Date: May 19, 2026
RFQ # 19AJ2026R0002
Title: Questions and Answers for Local Employee Staff Life Insurance (2026 –
2031), Baku, Azerbaijan
Q#1: Is the Government requiring the submitting entity to be the direct insurance carrier, or are partnerships between a licensed carrier and local servicing representatives acceptable?
A#1: According to Section L.4.3.2.2 of the solicitation, the offeror (submitting entity) shall include a notarized copy of the most current license/certificate/-accreditation, which demonstrates that the offeror is licensed/certified/accredited or otherwise authorized by the Government of Azerbaijan or its agent (e.g., insurance commission, board) to provide life insurance coverage to persons (to include organizations, companies, groups) within the host country.
L.4.3.2.2 Licensing Information
The offeror shall include a notarized copy of the most current license/certificate/-accreditation, which demonstrates that the offeror is licensed/certified/accredited or otherwise authorized by the Government of Azerbaijan or its agent (e.g., insurance commission, board) to provide life insurance coverage to persons (to include organizations, companies, groups) within the host country. If the offeror is not licensed/certified/accredited or otherwise authorized by the Government of
Azerbaijan it must demonstrate that it is licensed/certified/accredited by a government other than Azerbaijan to provide life insurance for persons in
Azerbaijan and must demonstrate its capacity to provide life benefits in Azerbaijan to meet the minimum requirements and other conditions set forth in this solicitation.
This section shall demonstrate that the offeror is licensed/certified/accredited through no less than the final day of the base performance period and that the offeror is eligible for renewal for the option periods. This section shall also summarize and describe any probationary, disciplinary or actions taken upon the offeror, which are in force or are about to be imposed upon the offeror by the
Government of Azerbaijan or its agents.
Failure to demonstrate that the offeror is an authorized insurance company permitted to write and administer life insurance policies in Azerbaijan shall be grounds for rejection of the proposal.
Q#2: Can you provide the approximate number of covered employees and any dependent coverage requirements?
A#2: The number of employees you can find in our solicitation package on page
61(Section J). Information about dependent coverage requirements you can found in our Statement of Work starting on page 11.
Q#3: Is there an incumbent provider currently servicing this contract?
A#4: Yes. The current service provider is Atesgah Life Insurance ASJ.
Q#4: Are historical claims/loss ratio reports available?
A#4: We will ask the current vendor to provide this information. However, please note that the new life insurance plan has different terms and conditions.
Q#5: Are there minimum in-country servicing requirements for claims administration and customer support?
A#5: See Section "M" of the solicitation. Although there is no requirement for minimum in-country servicing requirements for claims administration and customer support, the offeror must demonstrate acceptable relevant experience and past performance.
Q#6: Will virtual attendance be permitted for the pre-proposal conference?
A#6: Yes.
A#7: Is pricing expected to remain fixed for the entire five-year period, or may annual adjustments be proposed?
Q#7: The offeror must propose fixed prices for the entire five-year period. Please see the respective paragraphs B.7 through B.8.1 for details in solicitation.
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