187FW OHWS PWS Final v2.docx
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- 187 FW OHWS
- Solicitation number
- W50S6N26QA013
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Performance Work Statement Summary: Optimizing Human Weapon System Services
This Performance Work Statement (PWS) outlines requirements for contractor-provided Optimizing Human Weapon System (OHWS) services supporting Air Force fighter aircrew at the 187th Fighter Wing, Building 1303. The program addresses the documented issue that up to 85% of surveyed fighter aircrew experience spine discomfort during their careers. Services shall be delivered on a 30-hour-per-week schedule during normal operating hours Tuesday through Friday (0800-1200 and 1300-1630 hours), with modified hours during night-flying weeks (1200-1600 and 1700-2030 hours) and flex hours available up to one weekend per month. The Period of Performance consists of one 12-month base year plus four optional 12-month renewal years.
The contractor must provide a comprehensive, multidisciplinary "pre-habilitative" physical training program featuring strength and conditioning, physical therapy, massage therapy, and athletic training services. Key service requirements include initial assessments, individualized training plans (ITPs), pre-habilitative care delivery, and customer feedback collection. Personnel must include a Licensed Athletic Trainer with current NATA certification and minimum four years' professional/collegiate athlete experience; a Strength and Conditioning Specialist with a bachelor's degree (master's preferred) in exercise science and current NSCA CSCS or CrossFit Level 2+ certification; and a Licensed Massage Therapist with minimum four years' deep tissue massage experience. All positions require current CPR/AED certification. The Government furnishes workspace and extensive fitness equipment including barbells, dumbbells, kettlebells, squat racks, pull-up bars, rowing machines, assault bikes, and a cold plunge. The contractor must maintain medical liability insurance, develop and implement a Quality Control Plan within 10 days of award, and submit monthly reports by the last business day of each month documenting pilot participation, session counts, and program feedback. Deliverables include quality control documentation, staff credentials, ITPs within seven days of completion, monthly status reports, and customer feedback forms for the first three months of performance.
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Other files
| File | Type | Posted |
|---|---|---|
| OHWS FY 2026 Questions and Answers Signed.pdf | ||
| 187FW OHWS QASP_FINAL (1).pdf | ||
| FY26 OHWS COMBO Solicitation.docx | DOCX document |
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Text version
PERFORMANCE WORK STATEMENT (PWS)
FOR
Optimizing Human Weapon System Services
1.0 General:
1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Optimizing Human Weapon System Services, as defined in this PWS.
1.2 Background: Up to 85% of Air Force fighter aircrew surveyed reported some type of spine discomfort during their career. The OHWS program is designed to meet the unique physical needs of the rated fighter aircrew. Conditioning is accomplished through a comprehensive, coordinated, multidisciplinary “pre-habilitative” physical training program with focused strength and conditioning, physical therapy, massage therapy, and athletic training.
1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and four (4) 12-month option years.
1.4 General Information:
1.4.1 Place and Performance of Services: The contractor shall provide services based on a 30 hours per week schedule. Contractor shall provide service during normal operation hours Tuesday – Friday during the periods of 0800 – 1200 hrs and 1300 – 1630 hrs. During night-flying weeks, hours of operation shall be 1200 – 1600 hrs and 1700 – 2030 hrs. Flex hours may be requested up to one weekend per month during drill weekends. Weekend hours will be 0800 – 1200 hrs, or 1200 – 1600 hrs on Saturday and Sunday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Building 1303. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.
1.4.1.1 Telework: Not Authorized.
1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.
1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.
1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:
1.4.3.1 New Year’s Day: January 1st
1.4.3.2 Martin Luther King, Jr.’s Birthday
1.4.3.3 President’s Day
1.4.3.4 Memorial Day
1.4.3.5 Juneteenth
1.4.3.6 Independence Day: July 4th
1.4.3.7 Labor Day
1.4.3.8 Columbus Day
1.4.3.9 Veteran’s Day: November 11th
1.4.3.10 Thanksgiving Day
1.4.3.11 Christmas Day: December 25th
1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.
1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).
1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.
1. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.
2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver s license, current vehicle registration, valid vehicle insurance certificate, and a copy of the contract award document to obtain a vehicle pass.
3. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.
4. Reserved
5. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.
6. Failure to comply with these requirements may result in withholding of final payment.
1.4.5.2 For Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI/Tier 1) or higher investigation IAW DoDI 5200.46. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial/interim CAC may be issued based on a successfully scheduled NACI with the Office of Personnel Management and a favorable completion of an FBI fingerprint check.
1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint Knowledge Online at http://jko.jten.mil. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.
1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
1.4.5.7 Reserved
1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.
1.4.5.11 Reserved
1.4.5.14 Reserved
1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.6.1 Reserved
1.4.7 Special Qualifications:
The following positions/qualifications shall be met by the minimum personnel required by the Contractor to meet the requirements of service outlined in this PWS. The Contractor shall supply adequate documentation to clearly define intent of approach to meet the following positions/qualifications for care:
1.4.7.1 The Athletic Trainer: Must be a current Licensed Athletic Trainer by the OATA process, a current Athletic Trainer (AT) Certification from the National Athletic Trainers’ Association (NATA), and hold a degree from an NATA accredited institution specifically for “Athletic Trainer.” The Athletic Trainer must have experience working with professional and/or collegiate athletes. A minimum of four (4) years of experience working with professional and/or collegiate athletes is desired. Current certification in basic Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED) training is desired.
1.4.7.2 Strength and Conditioning Specialist: Should possess a Bachelor’s Degree (Master’s preferred) in an accredited exercise science, health science, or physical education-related discipline. A minimum of four (4) years of experience working as a Strength and Conditioning Specialist is desired. The Contractor shall possess and maintain current certification by the National Strength and Conditioning Association (NSCA) as a Certified Strength and Conditioning Specialist (CSCS), or possess a CrossFit Level 2 or greater certification. Maintenance of this certification shall be an enduring element of the requirement. Current certification in basic Cardiopulmonary Resuscitation (CPR) to include Automated External Defibrillator (AED) training is desired. Creditable specialized experience includes: developing long and short- range planning and coordination of sport/mission specific performance programs resulting in attributable results with elite athletes (e.g., Division I collegiate, Olympic, professional level athletes or SOF- specific tactical professionals. Contractor must be able to lift and manipulate loads and plates up to 55 pounds each.
1.4.7.3 Massage Therapist: Shall be a current Licensed Massage therapist. A minimum of four (4) years of experience in deep tissue massage is desired.
The contractor shall ensure all employees possess all required licenses for performing services used in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified and qualified to provide services.)
1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.
1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.
1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities.
1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.
1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.
1.4.12 Contractor Travel
The contractor may be required to travel to temporary duty locations with the 100th Fighter Squadron during the performance of this contract to perform OHWS services.
The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and/or authorization by the KO prior to travel arrangements being made.
1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.4.15 Reserved
2.0 Definitions and Acronyms:
2.1 Definitions:
2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.
2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.
2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.
2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.2 Acronyms:
| AED | Automated External Defibrillator |
| AEI | Army Enterprise Info-structure |
| AR | Army Regulation |
| AT | Athletic Trainer |
| AT/OPSEC | Antiterrorism/Operational Security |
| BI | Background Investigation |
| CM | Contract Manager |
| COR | Contracting Officer Representative |
| CPR | Cardiopulmonary Resuscitation |
| CSCS | Certified Strength and Conditioning Specialist |
| DA | Department of the Army |
| DD254 | Department of Defense Contract Security Classification Specification |
| DFARS | Defense Federal Acquisition Regulation Supplement |
| DoD | Department of Defense |
| FAR | Federal Acquisition Regulation |
| GFP/M/E/S | Government Furnished Property/Material/Equipment/Services |
| HQDA | Headquarters, Department of the Army |
| HSPD | Homeland Security Presidential Directive |
| IA | Information Assurance |
| IS | Information System(s) |
| ITP | Individual Training Plan |
| KO | Contracting Officer |
| NATA | National Athletic Trainer’s Association |
| NGB | National Guard Bureau |
| NSCA | National Strength and Conditioning Association |
| OCI | Organizational Conflict of Interest |
| OHWS | Optimizing the Human Weapon System |
| PII | Personally Identifiable Information |
| PIPO | Phase In/Phase Out |
| POC | Point of Contact |
| PRS | Performance Requirements Summary |
| PWS | Performance Work Statement |
| QA | Quality Assurance |
| QASP | Quality Assurance Surveillance Plan |
| QC | Quality Control |
| QCP | Quality Control Program |
| SCR | Service Contract Reporting |
| SSN | Social Security Number |
| TE | Technical Exhibit |
| USD(I) | Under Secretary of Defense for Intelligence |
3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:
3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS.
3.2 Materials: None
3.3 Equipment:
| 3.3.1 | 3 x 45lb barbells; |
| 3.3.2 | 2 x 35lb barbells; |
| 3.3.3 | 1 x curl bar; 5-85lb dumbbells; |
| 3.3.4 | 10-55lb bumper plates; 2.5-5lb change plates; |
| 3.3.5 | 1 x GHD machine; |
| 3.3.6 | 20-100lb slam balls; |
| 3.3.7 | 14-30lb medicine balls; |
| 3.3.8 | 18-80lb kettlebells; |
| 3.3.9 | Crossover Symmetry bands (1 set); |
| 3.3.10 | TRX Straps (1 set); |
| 3.3.11 | 3 x Squat Racks; |
| 3.3.12 | 10 x Pull-up Bars; |
| 3.3.13 | 1 x Assault AirBike; |
3.3.14 1 x Mult-Function Rack;
3.3.15 1 x Rogue ECHO Bike;
3.3.16 2 x Assault AirRunners;
3.3.17 2 x Concept2 Rowers;
3.3.18 1 x Concept2 BikeErg;
3.3.19 1 x Concept2 SkiErg;
3.3.20 1 x Belt Squat Attachment;
3.3.21 1 x Cold Plunge;
3.4 Services: None
3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):
4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
5.0 General Requirements:
The Contractor shall, at all times, maintain a qualified, adequate work force capable of meeting the licensing, education and certification requirements as defined in this section and the uninterrupted performance of all tasks defined within this PWS. If the Contractor must change personnel, the Contractor shall provide all required documentation for new personnel no later than two (2) weeks prior to the effective date of new personnel starting work. In cases of emergency, the Contractor must notify the Contracting Officer (KO) no later than 48 hours of requested change.
The Contractor shall, at all times, maintain medical liability insurance in accordance with FAR 52.237-7 of this contract. The Contractor is required to ensure that its subcontracts for provisions of health care services, contain the requirements of the clause at 52.237-7, including the maintenance of medical liability insurance. The Contractor shall indemnify the Government for any liability producing act or omission by the Contractor, its employees and agents occurring during contract performance.
5.1 Cycle of Care Requirements
Services provided by the Contractor shall meet the tasks outlined in this section. The Contractor shall utilize the approved Formal Care Plan for care in meeting these tasks. The Formal Care Plan shall reflect the awarded Contractor’s proposed service care options. The Contractor shall provide deliverables as outlined in Technical Exhibit 2 and ensure QASP objectives are met.
5.1.1 Initial Assessment: Each pilot will have a thorough evaluation with the contractor to determine current level of conditioning and will collaborate to form the pilot’s Individual Training Plan (ITP) to include:
| • | Postural assessment |
| • | Gross spinal mobility |
| • | Segmental spinal assessment for suspected areas of limitation or hypermobility |
| • | Shoulder mobility |
| • | Elbow mobility |
| • | Wrist and hand mobility |
| • | Pelvic and sacral position and mobility |
| • | Hip mobility |
| • | Knee mobility |
| • | Foot and ankle mobility |
| • | Flexibility testing will also include an assessment of the extensibility of the |
myofascial system
5.1.2 Individual Training Plan: Once the initial assessment is complete, the findings will be discussed with the pilot. The pilot will take part in establishing his/her goals for the OHWS program. The Formal Care Plan available to the pilot within the OHWS program will be presented. Using a collaborative effort between the pilot and contractor, options will be chosen that will be most beneficial to meeting the pilot’s goals and an ITP will be established.
5.1.2.1 ITP – deliverable to Program Manager (PM) for review within 7 days of completion.
5.1.3 Modification or Suspension of ITP:
5.1.3.1 As the pilot progresses they may choose to adjust/advance their program to become more challenging. Modification of the ITP may occur with a collaborative effort between contractor and pilot.
5.1.3.2 If a pilot has an injury that precludes capability to continue the ITP, temporary modification will be determined on a case-by-case basis, depending on the injury. The PM and contractor will work with the injured pilot to modify the ITP appropriately.
5.1.3.3 ITP Modification/Suspension – deliverable to PM for review within 7 days of completion.
5.1.4 Pre-habilitative Care IAW ITP
Services provided by the Contractor have the primary purpose of preventing the occurrence and severity of neck and back pain. The services begin with an assessment of each aircrew member to assess current level of conditioning with regards to neck and back strength. The Contractor shall devise a program individualized for the aircrew member to increase conditioning to prevent neck and back pain and injury. This assessment, training and conditioning to prevent neck and back pain is referred to as pre-habilitation.
The Contractor shall provide care IAW the submitted ITP for 12 months for each individual pilot. Each pilot will be able to provide customer feedback form each session that shall be submitted to COR. The feedback forms shall only be retrieved and viewed by the COR and/or PM.
5.2 Record and Report Deliverables
Refer to Technical Exhibit 2 for required deliverables and schedule of delivery.
5.3 Monthly Reporting
The Contractor shall submit a sample report at time of proposal. A report will be sent to the PM to show utilization of the program and feedback from the pilots. Each monthly report shall be sent no later than the end of the first business day of the proceeding month. A “current status” report will include:
| 5.3.1 | The number of sessions each pilot participated in |
| 5.3.2 | The number of massage therapy sessions the pilot participated in |
| 5.3.3 | The number of fitness classes each pilot participated in |
| 5.3.4 | The number of times the pilot used the fitness center |
Each pilot will be encouraged and given opportunity to give written feedback about the program.
Feedback forms will be collected by the PM at the end of each month. The PM will review the feedback and address any shortfalls with the Contractor. The monthly report will be delivered no later than one week after the monthly cycle closes. This report will comply with protection of Personally Identifiable Information.
6.0 Applicable Publications: Publications applicable to this PWS are listed below:
Publication (Chapter/Page)
| Date of Publication |
| Mandatory or Advisory |
| Website |
Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar
Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html or https://www.acquisition.gov/dfars
Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm
DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b) 01/23/2014 (Change 1: 07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm
Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9) August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf
| DoDM 5200.2 Procedures for the DoD Personnel Security Program (PSP) |
| 04/03/2017 |
https://www.esd.whs.mil/Directives/issuances/dodm/
DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC) 09/09/14 (Change 1: 05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/
Homeland Security Presidential Directive (HSPD)-12 Policy for a Common Identification Standard for Federal Employees and Contractors 08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12
DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs 01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/
DoD 5400.11-R Department of Defense Privacy Program 05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/
DoDD 8140.01 Cyberspace Workforce Management
10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/
DoD 8570.01-M Information Assurance Workforce Improvement Program 12/19/2005 (Change 4: 11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/
DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) 02/28/2006 (Change 2: 05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/
Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors 03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx
AR 25-2
Information Assurance 04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AR 530-1
Operations Security 09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AR 525-13
Antiterrorism 12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AR 381-12
Threat Awareness and Reporting Program (TARP) (Section II, ¶ 2-4.b) 06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AFI 10-245
Antiterrorism 03/28/2013 (Certified current 03/30/2017) https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131
AFI 31-101
Security Forces Standards and Procedures 08/18/2020 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131
AFMAN 31-113
Security Forces Standards and Procedures 03/05/2013 Change 1:
12/02/2015 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131
AFPD 17-1
Information Dominance Governance and Management 04/12/2016 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131
AFMAN 17-1301
Computer Security (COMPUSEC) 02/12/2020 https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131
AFI 10-701
Operations Security 7/24/2019 (Change 1:
06/09/2020) https://www.e-publishing.af.mil/Product-Index/#/?view=pubs&orgID=10141&catID=1&series=-1&modID=449&tabID=131
TECHNICAL EXHIBIT 1
Performance Requirements Summary (PRS)
This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).
| Performance Objective |
| Performance Standard |
| Acceptable Quality Levels (AQL) |
| Surveillance Method / By Whom |
4.0 Position Qualifications
| The contractor shall provide, IAW approved staffing plan, qualified and licensed staff to meet this requirement. |
| No position shall be filled with an unqualified/unlicensed member. No licenses allowed to expire during period of performance (POP). |
| Random monitoring |
5.0 Primary injury pre-habilitation
| The contractor shall evaluate and provide services to all pilots who request the services each month. |
| No more than 5% failure to evaluate and provide services to pilots who request the services each month within one week of request. |
| Monthly record/report reviews |
Random monitoring
5.1.1 Initial Assessments
| Each patient shall receive an initial assessment within one week after OHWS services are requested. |
| No patients receive initial assessment later than one week after care requested. |
| Monthly record/report reviews |
Customer feedback
5.1.2 & 5.1.3
ITP &
Mod/Suspend ITP The contractor shall provide the PM & COR a monthly status report which shall include:
1. patient progress IAW ITP
2. Modifications or suspensions and Get Well Date identified No report is submitted late twice during a month of the annual POP.
*Monthly reports shall be submitted before COB of the last business day of the month.
Monthly record/report reviews
5.1.4 Pre-habilitative Care Services
| Provide all forms of primary injury (acute and/or duty- limiting) prevention services; to include: physical capacity as well as new member assessments, |
| No more than two instances of failure to evaluate and provide injury prevention services each month. |
| Monthly record/report reviews |
5.1.4 Customer Feedback
| Provide each patient with a feedback form prior to end of appointment for completion for each appointment for first 3 months of the period of performance. |
| No more than 5% of appointments are completed without submission of feedback form within first 3 months of POP. |
| Random monitoring |
Monthly report reviews
5.3 Monthly Reports
| Provide overall program progress report, in addition to the ITP reporting |
| No more than 2 instances of failure to provide monthly reports by required submission deadline during annual POP. |
| Monthly record review |
6.0 Menu of Options
| Provide a menu of options, approved with award, for patient care. |
| No more than 2% of failure to provide any service included on the menu of options during any month of annual POP. |
*Any circumstance resulting in temporary unavailability of a service option, with prior acknowledgement and approval of COR, shall not be considered a failure to provide during the temporary term of unavailability.
Random monitoring
Monthly record review
Customer feedback
9.0 Schedule
| Provide adequate scheduling to accommodate defined appointment requirements. |
| No more than 2 instances of failure to provide proper staff availability per month during the annual POP. |
| Monthly record |
Customer feedback
TECHNICAL EXHIBIT 2
Deliverables Schedule
| PWS Reference / Deliverable Title |
| Frequency |
| Number of Copies |
| Medium/Format |
| Submit To |
| 1.4.3 Quality Control Plan |
| Submit NLT 10 business days after award |
| 1 |
| Electronic Submission |
| Contract Officer |
| 1.4.7 License, Certificate & Degree for Appropriate Personnel Positions |
| Provide NLT 15 days after award and upon option renewal |
| 1 |
| Electronic Submission |
| PM |
| 1.4.10 Identification Media |
| Return within 14 days of employee’s departure from contract performance. |
| Original(s) |
| Hard Copy |
| KO |
| 5.0 Insurance |
| Apparent successful awardee shall submit proof of insurability prior to award and evidence of insurance prior to commencement of performance |
| 1 |
| Electronic Submission |
| Contract Officer |
| 5.1 Formal Care Plan |
| Submit final approved within 7 days of receipt of award |
| 1 |
| Electronic Submission |
| PM |
| 5.1.2 Individual Training Plan |
| Within 7 days of completion |
| 1 |
| Electronic Submission |
| PM |
| 5.1.3 ITP Modification/ Suspension |
| Within 7 days of completion |
| 1 |
| Electronic Submission |
| PM |
| 5.3 Monthly Reporting |
| Submit NLT end of last business day of the month |
| 1 |
| Electronic Submission |
| PM & COR |
| 5.3 Customer Feedback Form |
| 1 per customer 1x each month, mandatory first 3 months POP |
| 1 |
| Lockbox Retrieval/ Paper |
| PM/COR will retrieve |
TECHNICAL EXHIBIT 3
Quality Assurance Monitoring Form
PERFORMANCE OBJECTIVE or STANDARD:
SURVEY PERIOD:
SURVEILLANCE METHOD (Check):
Random sampling 100% Inspection Periodic inspection Customer complaint
LEVEL OF SURVEILLANCE (Check):
Monthly Quarterly As needed
PERCENTAGE OF ITEMS SAMPLED DURING SURVEY PERIOD: %
ANALYSIS OF RESULTS:
| Observed service provider performance measurement rate: | % | |
| Service provider’s performance (check): | Meets standards |
Does not meet standards
Narrative of performance during survey period:
PREPARED BY: DATE:
Ver. September 2025
File details come from the government source that posted it. Updated .