18326-27_SUPPLIER.pdf

PDF 45 KB Posted

Attached to
911 - Solacom CHE Support (10/1/2026 - 9/30/2027)
Solicitation number
18326-27
Issued by
Duval County, Florida

About this file

This is a Single Source Purchase Order document for the City of Jacksonville for 911 Solacom CHE (Computer Hardware Equipment) Support services. The procurement encompasses eight line items providing various information technology support services, including Active Remote Monitoring for Guardian systems, Windows patch management for servers and positions, map software support, software support for Guardian systems, hardware support for Guardian equipment, Guardian Status Package support, and Cisco 4321 ISR maintenance. Line item quantities range from one to 118 units across the different support categories. The contract period runs from October 1, 2026, through September 30, 2027. The procurement opens on October 29, 2026, at 5:02 PM Eastern Standard Time with a close date of November 12, 2026, at 4:02 PM. All services are to be delivered to 532 Riverside Avenue, Jacksonville, Florida 32202. The buyer of record is Olive Wallace Cohen, and award is anticipated following the close date.

This is a single source procurement, as indicated by the outcome designation and supporting single source memo and vendor documentation included as attachments. All line items fall under NAICS category 204.47 (Integrated Hardware-Software I.T. Solution for Microcomputer). The procurement includes protest procedures documentation dated July 1, 2024. No specific pricing information, set-asides, incumbent contractor details, or funding source information is provided within this synopsis document; such details would be contained in the attached supporting documentation and the formal purchase order specifications.

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18326-27

SS 18326-27

Title 911 - Solacom CHE Support (10/1/2026 - 9/30/2027)

Synopsis 911 - Solacom CHE Support (10/1/2026 - 9/30/2027) Preview Date Open Date 10/29/26 5:02 PM

Close Date 11/12/26 4:02 PM Award Date Time Zone Eastern Standard Time

1 Overview

1.1 General Information

Title 911 - Solacom CHE Support (10/1/2026 - 9/30/2027)

Synopsis 911 - Solacom CHE Support (10/1/2026 - 9/30/2027) Buyer Olive Wallace Cohen Outcome Single Source Purchase

Order E-Mail owcohen@coj.net

1.2 Attachments

File Name or URL Type Description Log 92427 Memo and Vendor SSF. File Single Source Memo and Quote Log 94247 AKAssociates -Soloco File Single Source Form Log 92427.pdf File 7-1-24 Protest Procedures.pdf File

2 Lines

2.1 Line Information

Line Target Quantity

UOM Response Quantity

Response Price

Line Amount

1-SV-

ARM_Guardian- 1Y Active Remote Monitoring/Pos - 1 Year 10/1/26 - 9/30/27

117 Each

2-SV-OS

MGTCore-1Y Server Windows Patch Management 1 Year

12 Each

3-SV-OS

MGTPos-1Y Position Windows Patch Management 1Year

118 Each

4-MT-

MAPSTDPOS

Map Software Support / Position

- 1 Year

115 Each

5-MT-

SSGUARD-01

Position Software Support - Year 2

118 Each

6-MT-

HSGUARD-02

Guardian Hardware Support

- Year 2

1 Each

7-MT-STATPS1

Guardian Status Package Support 1yr

2 Each

8-MT-CISR-4321

Cisco 4321 ISR Maint 8x5 1 Year

14 Each

2.2 Line Details

2.2.1 Line 1 SV-ARM_Guardian-1Y Active Remote Monitoring/Pos - 1 Year 10/1/26 - 9/30/27

Category Name 204.47 Integrated Hardware-Software I.

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

32202

2.2.2 Line 2 SV-OS MGTCore-1Y Server Windows Patch Management 1 Year

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

2.2.3 Line 3 SV-OS MGTPos-1Y Position Windows Patch Management 1Year

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

2.2.4 Line 4 MT-MAPSTDPOS Map Software Support / Position - 1 Year

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

2.2.5 Line 5 MT-SSGUARD-01 Position Software Support - Year 2

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

2.2.6 Line 6 MT-HSGUARD-02 Guardian Hardware Support - Year 2

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

2.2.7 Line 7 MT-STATPS1 Guardian Status Package Support 1yr

Hardware-Software I.

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

2.2.8 Line 8 MT-CISR-4321 Cisco 4321 ISR Maint 8x5 1 Year

T. Solution (Microcomputer)

Deliver to Location 532 Riverside Avenue

JACKSONVILLE, FL

File details come from the government source that posted it. Updated .