Attachment_J.1_-_Staffing_Requirements.pdf

Attachment J.1: Cadre Staffing Requirements

Program Coordinator:

Requirements:

Bachelor's degree in Business Administration or related field, plus five (5) years of experience in the preparation, administration and monitoring of contracts, to include (2) years supervisory experience in a management and/or administrative capacity. Experience with construction and/or design professional contracts preferred. Related education and experience may be interchangeable on a year for year basis.

Clean criminal background check

Clean Child Abuse and Neglect (CAN) or child protective services check

Job responsibilities:

Responsible and accountable for the entire program and its outcomes

Primary Liaison with ORR

Coordinate both programmatic and financial elements of the services provided to the UC in care

Responsible for all reporting requirements of the Statement of Work (i.e., programmatic and financial reports)

Inform COR of any issues or concerns related to the Contract

Responsible for preparing, examining, analyzing, negotiating, and revising contracts that involve the purchase or sale of goods or services such as equipment, materials, supplies, or products.

Oversee proposal planning and administration of contracts.

Negotiate terms and conditions.

Prepare contract briefs and revisions summarizing contractual requirements and budgets.

Track authorizations and correspondence.

Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables.

Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.

Prepare and disseminate information to appropriate employees regarding contract status, facilitate contractor meetings.

Ensure that contractor is in compliance with legal requirements, owner specifications and government regulations.

Perform closing activities as needed.

Track payments and deadlines.

Analyze and mitigate risk.

Provide contract summaries and ensure contract execution in accordance with company policy.

ORR/DCS Policy and Procedures Compliance Coordinator:

A Bachelor’s degree plus five years of or five years of progressive employment experience with a social services or childcare agency or organization.

Two years of experience in either quality assurance, or another field related to the implementation and monitoring of programmatic compliance to licensing, accreditation, and/or policies.

Clean criminal background check.

Ensures contractual compliance with ORR/DCS policies and procedures.

Ensures contractual compliance with all ORR/DCS reporting requirements as stipulated in by COR and/or ORR/DCS policies and procedures.

Supports coordination of programmatic elements of the services provided to the

UC in care.

Supports reporting requirements of the Statement of Work (i.e., programmatic and financial reports)

Inform COR of any issues or concerns related to the Contract.

Logistics Lead

Master in Business Administration or equivalent degree in a field related to logistics, or to human services or similar occupational areas

Clean criminal background check

Five years of documented travel/logistics experience in the travel industry

Job Responsibilities:

Oversee the coordination of daily UC and staff travel needs via ground or air methods of transportation (charter or commercial carrier).

Coordinate and give direction on generate flight/ transportation manifests, and reports.

Contact airlines to obtain information on airline escort requirements.

Book flights, and complete itineraries, routing, and associated bookings (e.g., hotel, rental car) for both the TS and escorted UC.

Recruitment Coordinator

Bachelor's degree in Business Administration or related field.

Ability to monitor a process and communicate discrepancies to individuals and groups.

Must have strong organizational skills and attention to detail.

Must have good written and oral communication skills and the ability to interface with varying levels of people.

Job Responsibilities

Develop or modify outreach strategies designed to recruit targeted staff, Collaborate with internal stakeholders to effectively implement outreach strategies designed to encourage and foster a diverse and inclusive work environment.

Monitor and evaluate the impact of the recruitment efforts and provide recommendations for improvement where necessary

Maintaining databases in order to provide accurate and timely program information required for reports

Procurement Specialist

• Bachelor's degree in Business Administration or related field.

• Minimum of 4-7 years of leadership experience in procurement, setting procurement strategies, driving cost savings and improving terms and conditions

• Clean criminal background check

• Clean Child Abuse and Neglect (CAN) or child protective services check

• Support procurement function and maintain all aspects of purchasing, negotiations, strategy, tool and process implementation for procurement related to goods and services

• Negotiates favorable contractual terms and conditions with suppliers.

• Delivers on cost reduction commitments through the identification, development and execution of strategic sourcing initiatives

• Develops and implements efficiencies, standardized tools, practices and procedures shortening the quotation, RFP and decision making and evaluation time

• Develops, implements and maintains procurement policies and review on a regular basis to ensure relevance and conformance with best practices and ensure compliance with internal and regulatory policies.

IT Specialist

• Bachelor’s degree in Management Information Systems or related degree

• 1-2 years in IT or Business Systems

• Clean criminal background check

• Clean Child Abuse and Neglect (CAN) or child protective services check

• Support end-users with IT-related problems in a responsive and service oriented manner.

• Setup, management, and maintenance of IT-related equipment.

• Monitor backup jobs and ensure high level of completion success rate.

• Manage time and projects effectively.

• Help put processes in place to maintain a stable network environment.

• Training staff with IT related equipment.

• Assist with the troubleshooting, installation, and implementation of systems.

• Develop and monitor performance levels of software and hardware

• Develop and maintain information architectures (data, application, network) ensuring the system is on-line daily.

• Maintain hardware and software maintenance agreements to ensure integrity of operations processes.

Attachment J.1: Deployment Staffing Requirements

Program Director:

Master’s degree in social work (MSW) or an equivalent degree in education, psychology, sociology or other relevant behavioral science; or a bachelor’s degree in one of the aforementioned sciences, plus five years of experience as the director of a residential child care program, residential youth program, or similar program for children and adolescents; or five years of progressive project management experience on projects demonstrating advanced levels of financial and managerial responsibilities

Responsible and accountable for the daily operations of each facility and its outcomes

Ensures program adheres to ORR policies and procedures.

Primary Liaison with ORR

Coordinate both programmatic and financial elements of the services provided to the UC in care

Responsible for all reporting requirements of the Statement of Work (i.e., programmatic and financial reports)

Inform COR of any issues or concerns related to the Contract

Youth Care Workers, Escorts, Shift Supervisors/ Leaders and Youth Care Worker Relief

Staff: Provides direct line of sight supervision of children. Shift Supervisors maintains supervision of Youth Care Workers on duty at each shift.

Bilingual in Spanish

Direct care staff shall be 21 years old or older and have a high school diploma or its equivalent

Provide direct supervision of children in care, and maintain line-of-sight at all times

Provide oversight during recreation, meal time, relaxing time, and play

Assist during transition and movement of children from one activity to the next and one physical location to another

Interact with children in an appropriate manner, including playing games or during recreational time

Maintain the UC case file and ORR Database in accordance with ORR policies and procedures

Hours:

Direct care staffs are needed at all times

Facility uses a three-shift, 8-hours per shift schedule

Clinical Counselors / Lead Clinical Counselors: Clinicians conduct mental health assessments for all children in care as well as provide ongoing individual and group counseling, screening for human trafficking concerns, and crisis intervention. Lead Clinical Counselor must be licensed and provides oversight of Clinical Counselors ensures quality control of over work products and ensure adherence to ORR policies and procedures.

Requirements:

Bilingual in Spanish

Master's degree in social work (MSW), psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement; have clinical experience as a part of the master’s program requirements

Bachelor's degree in one of the aforementioned sciences plus five years of clinical employment experience in this area

Clean criminal background check

Job responsibilities:

Conduct and document mental health assessments for all children in care as well as provide ongoing individual and group counseling in accordance with ORR policies and procedures

Screen for human trafficking concerns

Provide crisis intervention

Maintain the UC case file and ORR Database in accordance with ORR policies and

Report significant incidents in accordance with ORR policies and procedures

Clinicians are needed during the day from 8:00am-8:00pm.

On Call Clinicians during overnight hours.

Case Managers/Family Reunification Leads and Specialists: Coordinate case management and family reunification services for children. Lead provides oversight of case managers, ensures quality control of over work products and ensure adherence to ORR policies and procedures.

Requirements:

Bilingual in Spanish

Bachelor’s degree in social work, psychology, sociology, or other relevant behavioral science

Clean criminal background check

Coordinate case management and family reunification services for children

Initiate and maintain direct contact with each child and the child’s family while the child is in ORR care in order to efficiently advance the child’s family reunification and release the child from the facility

Facilitate the timely release or discharge of children to identified family members or authorized caregiver/custodian and document the provision of services in each child’s case file

Conduct and document ORR UC assessments in accordance with ORR policies and procedures

Report significant incidents in accordance with ORR policies and procedures

Maintain the UC case file and ORR Database in accordance with ORR policies and

Case Managers are needed during the day from 8:00am-8:00pm

Medical Staffing

A combination of staff listed below are required to meet medical requirements

Physicians:

Requirements:

Licensed in the state of service

Clean criminal background check

Job responsibilities:

Provides oversight and supervision of medical staff.

As needed

Registered Nurses:

Bilingual in Spanish

Licensed in the state of service

Clean criminal background check

Job responsibilities:

Assist with routine and daily medical needs of the children

Refer children, as needed, to hospital or medical specialist

Registered nurses are needed on-site at all times. Registered nurses will work 8-hour shifts

Licensed Vocational Nurses:

Bilingual in Spanish

Licensed in the state of service

Clean criminal background check

Job responsibilities:

Assist with routine and daily medical needs of the children

Refer children, as needed, to hospital or physician

Licensed vocational nurses are needed on-site at all times Licensed vocational nurses will work 8-hour shifts

Certified Nurse Assistants:

Bilingual in Spanish

Licensed in the state of service

Clean criminal background check

Job responsibilities:

Assist with routine and daily medical needs of the children

Refer children, as needed, to hospital or medical specialist

Certified nurse assistants are needed on-site at all times Certified nurse assistants will work 8-hour shifts

Education Instructors and Lead Teacher:

Bilingual in Spanish

Bachelor’s degree preferably in education, Spanish or English, social work, psychology, sociology, or other relevant behavioral science

Clean criminal background check

Job responsibilities:

Conduct an educational assessment of each UC in order to determine the academic level of the child and any particular needs he or she may have.

Adapt or modify local educational standards to develop curricula and assessments, in basic academic areas (Science, Social Studies, Math, Reading, Writing, Physical

Education, and English as a Second Language (ESL), if applicable) and based on a 30 days average length of stay of an UC at the temporary shelter.

Provide remedial education and after school tutoring as needed.

Provide educational services based on the individual academic development, literacy level, and linguistic ability of each unaccompanied child.

Maintain the UC educational case file and ORR Database in accordance with ORR policies and procedures.

Hours:

Education Instructors work one 8-hour shift during the day time and provide six hours of education each day, five days a week

At the temporary shelters, classes are part of the daily structure of the facility and subject to change on a daily basis; most often, classes are between 9:00am and 4:00pm Monday –

Friday; Education Instructors may require planning and follow-up time, as needed

Administrative Assistants/Case Aides:

High School diploma

Clean criminal background check

Job responsibilities:

Assist management staff with routine or daily responsibilities, including but not limited to filing, copying, answering phone, data entry, or other duties as assigned

Hours:

Administrative Assistants work an eight hour shift, Monday through Friday, at times specified by their direct supervisor

Security Guards:

One year experience in police or security field; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. • Bilingual in Spanish

Clean criminal background check

Clean Child Abuse and Neglect (CAN) or child protective services check

Knowledge of basic security and fire inspection procedures.

Skill in both verbal and written communication.

Job Responsibilities:

Patrol shelter premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Answer alarms and investigate disturbances.

Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises.

Write reports of irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

24 hours a day, 7 days week