17-TRN2132334Q1 - Specifications and Requirements.pdf

SPECIFICATIONS AND REQUIREMENTS

SECURITY OFFICER SERVICES – FIFA WORLD CUP 2026 EVENT SUPPORT (FTA)

1. Purpose. The purpose of this solicitation is to establish an agreement with a qualified Contractor to provide temporary security officer services in support of the 2026 FIFA World Cup transportation operations. Services will be provided at Broward County Transit (BCT) facilities and on transit vehicles supporting event operations. Services are event-based and temporary in nature. Staffing levels and locations may fluctuate based on operational needs.

The Contractor shall furnish all labor, equipment, materials, and incidentals necessary to provide professional security services for the duration of the event schedule.

2. Terms of Services. Services are anticipated to commence on June 12, 2026, and continue through the completion of all scheduled FIFA World Cup-related transit operations.

Service dates include, but may not be limited to:

June 12, 2026 June 21, 2026 June 27, 2026 July 11, 2026 July 18, 2026 July 19, 2026

3. Scope of Work

3.1. General Requirements. The Contractor shall:

3.1.1. Provide trained, licensed security officers to ensure the safety and security of BCT passengers, employees, facilities, and assets.

3.1.2. Provide active Florida Class B Security Agency License

3.1.3. Maintain sufficient staffing levels to meet operational demands as determined by

BCT.

3.1.4. Provide services in shifts of 8, 10, or 12 hours, based on event needs.

3.1.5. Ensure uninterrupted coverage of all assigned posts.

3.2. Service Locations.

3.2.1. Services may be required at, but not limited to:

3.2.1.1. BCT buses (up to 33 vehicles)

3.2.1.2. Park-and-Ride locations

3.2.1.3. Transit terminals

3.2.1.4. Public facilities supporting event operations

3.2.1.5. Other designated BCT locations

3.3. Hours of Operations.

3.3.1. The exact hours of operations for each service location have not yet been finalized and may vary based on the official FIFA World Cup match schedules, transportation operational needs, crowd conditions, and direction from BCT.

3.3.2. At this time, it is anticipated that security services will generally be required, beginning approximately four (4) hours prior to the scheduled start of each FIFA World Cup match and continuing through approximately four (4) hours following the conclusion of each match. For estimating and staffing purposes only, Contractor should anticipate service hours occurring generally between the approximate hours of 1:00 PM and 1:00 AM. Actual service hours may vary by location and event date.

3.3.3. The County reserves the right to modify service hours, staffing levels, shift durations, and operational schedules as necessary to support event operations, public safety requirements, transportation demand, or other operational considerations.

3.3.4. The Contractor shall maintain sufficient operational flexibility to accommodate schedule adjustments, extended hours, delayed event conclusion times, emergency operations, and other event-related operational needs.

3.4. Security Services to be Provided. The Contractor shall perform, at a minimum, the following duties:

3.4.1. Monitor and patrol assigned locations (fixed post and foot patrol)

3.4.2. Provide onboard security presence on transit buses as required

3.4.3. Enforce access control and prevent unauthorized entry

3.4.4. Assist with crowd control and passenger management

3.4.5. Verify event credentials/tickets as directed

3.4.6. Respond to incidents, emergencies, and alarms

3.4.7. Coordinate with law enforcement and emergency responders

3.4.8. Provide first aid assistance when necessary

3.4.9. Maintain order and enforce BCT policies and Code of Conduct

3.4.10. Direct traffic and assist with parking control, as needed

3.4.11. Provide escort services when requested

3.4.12. Safeguard County property and report hazards or damages

3.5. Overtime Billing

3.5.1. Overtime rates shall only apply for hours actually worked by an individual security officer in excess of forty (40) hours within a single workweek, in accordance with applicable federal and state labor laws. For purposes of this contract, a “workweek” shall mean a fixed and regularly recurring period of seven consecutive twenty-four-hour periods established by the Contractor for each employee.

3.5.2. The Contractor shall not bill overtime rates based solely on shift length, weekends, holidays, multiple posts, or schedule changes unless the assigned security officer has exceeded forty (40) total hours worked during that workweek.

The Contractor shall maintain and provide supporting time records upon request by the County to substantiate all overtime charges and shall only bill overtime related to this project.

4. Staffing and Personnel Requirements

4.1. Staffing Plan.

4.1.1. Contractor shall submit staffing schedules at least forty-eight (48) hours in advance of each event.

4.2. Personnel Qualifications. All assigned personnel must:

4.2.1. Be at least eighteen (18) years of age

4.2.2. Possess a high school diploma or GED

4.2.3. Hold all required State of Florida licenses, including:

4.2.3.1. Class “D” Security License (required)

4.2.3.2. Class “G” Firearm License (if applicable)

4.2.4. Successfully pass:

4.2.4.1. National criminal background check

4.2.4.2. Drug and alcohol screening

4.2.4.3. Medical examination

4.2.5. Possess a valid driver’s license

4.2.6. Demonstrate the ability to communicate effectively in English

4.2.7. Maintain professional appearance and conduct at all times

4.2.8. Honorable discharge from the military where applicable

4.3. Security Officer Classifications

4.3.1. Class II (Unarmed): Intermediate-level officers for general and high-visibility assignments. In addition to the qualifications listed in Section 4.2., Class II (Unarmed) Security Officers must have at least one (1) year of verifiable security experience.

4.3.2. Class III (Unarmed/Armed): Advanced-level officers with additional experience and training for sensitive assignments. In addition to the qualifications listed in Section 4.2., Class III (Unarmed/Armed) Security Officers must have at least two

(2) years of verifiable security experience.

5. Contractor Responsibilities

5.1. The Contractor shall:

5.1.1. Maintain all required licenses, permits, and certifications in compliance with:

5.1.1.1. Florida Statutes Chapter 493

5.1.1.2. Federal Transit Administration (FTA) requirements

5.1.2. Provide documentation of background screening results to the County prior to issuance of County identification badges.

5.1.3. Comply with all applicable FTA drug and alcohol testing requirements including:

5.1.3.1. Pre-employment testing

5.1.3.2. Random testing

5.1.3.3. Post-incident testing (as applicable.

5.1.4. Maintain all required records and provide documentation upon request for drug and alcohol screenings.

5.1.5. Provide all required equipment and personal protective equipment (PPE)

5.1.6. Ensure all personnel:

5.1.6.1. Wear County-issued ID badges

5.1.6.2. Follow all BCT rules and procedures

5.1.7. Maintain:

5.1.7.1. Post orders

5.1.7.2. Daily activity logs

5.1.7.3. Incident reports

5.1.8. Notify BCT within twenty-four (24) hours of any personnel changes or incidents

5.1.9. Retrieve and return County-issued property upon employee separation

5.1.10. Ensure compliance with OSHA, CDC, and all applicable federal, state, and local regulations

6. Training Requirements

6.1. The Contractor shall ensure all personnel:

6.1.1. Complete a minimum 40-hour training program prior to assignment

6.1.2. Attend annual refresher training (minimum 8 hours)

6.1.3. For armed officers:

6.1.3.1. Complete firearm certification and required recertification training

6.2. Contractor must maintain proof of training and certifications and provide to the County upon request.

7. Eligibility Requirements

7.1. General Eligibility

7.1.1. All security personnel proposed and assigned under this contract must meet the minimum eligibility requirements outlined herein. The Contractor is responsible for verifying and maintaining compliance for all personnel throughout the term of this contract.

7.1.2. Final determination regarding the suitability of any assigned personnel will be at the sole discretion of the County’s Contract Administrator.

7.2. Disqualifying Conditions

7.2.1. No individual shall be assigned to perform services under this contract if they:

7.2.1.1. Have been convicted of any felony offenses or sex-related offense

7.2.1.2. Have received a dishonorable or undesirable discharge from any branch of the U.S. Armed Forces

7.2.1.3. Fail to meet any licensing, training, or background requirements

8. Reporting Requirements

8.1. The Contractor shall:

8.1.1. Maintain daily logs at each post

8.1.2. Submit incident/event reports within twenty-four (24) hours for:

8.1.2.1. Emergencies

8.1.2.2. Law enforcement involvement

8.1.2.3. Injuries or significant incidents

8.1.3. Provide inspection and performance reports upon request

9. Performance Standards

9.1. The Contractor shall ensure:

9.1.1. Full staffing at all assigned posts

9.1.2. Professional conduct and customer service

9.1.3. Timely response to incidents

9.1.4. Compliance with all contract requirements

9.2. Failure to meet performance standards may result in corrective action, up to and including removal of personnel or termination of the agreement.

10. Deliverables

10.1. The Contractor shall provide:

10.1.1. Staffing schedules

10.1.2. Personnel qualification documentation

10.1.3. Incident and daily activity reports

10.1.4. Inspection reports

10.1.5. Training and certification records

11. Service Adjustments

11.1. Right to Adjust Staffing Levels.

11.1.1. The County reserves the right, at its sole discretion, to increase, decrease, add, remove, or reassign security personnel, posts, shifts, locations, and hours of service based on operational needs, event attendance, safety concerns, emergency conditions, or changes to the FIFA World Cup event schedule. The Contractor shall be capable of accommodating such adjustments without disruption to ongoing operations.

11.2. Emergency and Surge Staffing.

11.2.1. The Contractor shall maintain operational capability to provide additional staffing on short notice in response to:

11.2.1.1. Unexpected crowd increases

11.2.1.2. Security incidents

11.2.1.3. Emergency management activations

11.2.1.4. Traffic or transit disruptions

11.2.1.5. Requests from law enforcement or BCT management

11.2.1.6. Changes to FIFA event operations or schedules.

11.2.2. The County does not guarantee minimum quantities of officers, hours, shifts, or locations under this contract.

11.3. Reduction or Cancellation of Services.

11.3.1. The County reserves the right to reduce or cancel scheduled services, in whole or in part, due to:

11.3.1.1. Event cancellation or rescheduling

11.3.1.2. Weather emergencies

11.3.1.3. Operational changes

11.3.1.4. Budgetary constraints

11.3.1.5. Public safety considerations

11.3.1.6. Direction from federal, state, or local authorities

11.3.2. The Contractor shall only be compensated for services satisfactorily performed and authorized by the County.

EXHIBIT A – SERVICE LOCATIONS

END OF SPECIFICATIONS AND REQUIREMENTS

EXHIBIT A – SERVICE LOCATIONS

Amerant Bank (Florida Live) Arena Park & Ride

1 Panther Parkway Sunrise 33323

Hard Rock Casino 1 Seminole Way Davie 33314

Calder Casino 21001 NW 27th Avenue Miami Gardens 33056

Golden Glades Park & Ride

16000 St Road (9) Miami 33169

Miramar Park & Ride 10800 Pembroke Road Miramar 33025

West Regional Terminal

(WT)

North Pine Island Road and Courthouse Road

Plantation 33324

Northwest Regional Library

3151 N University Drive Coral Springs 33065

Sheridan Street Tri-Rail Park & Ride

N 29th Avenue and Sheridan

Hollywood 33021

Broward Blvd. Tri-Rail Station / Park & Ride

200 NW 22nd Avenue Fort Lauderdale 33311