17-RFP 26-690-4000-34051 DV Services - Cost Reimbursement.pdf

GSD/SPD Version 1.8 2024-04

CHILDREN, YOUTH AND FAMILIES DEPARTMENT

REQUEST FOR PROPOSALS (RFP)

Domestic Violence Services

RFP#

26-690-4000-34051

RFP Release Date: September 29, 2025

Proposal Due Date: October 30,2025

ELECTRONIC-ONLY PROPOSAL SUBMISSION

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Table of Contents

I. INTRODUCTION

A. PURPOSE OF THIS REQUEST FOR PROPOSALS

B. BACKGROUND INFORMATION

C. SCOPE OF PROCUREMENT

D. PROCUREMENT MANAGER

E. PROPOSAL SUBMISSION

F. DEFINITION OF TERMINOLOGY

G. PROCUREMENT LIBRARY

II. CONDITIONS GOVERNING THE PROCUREMENT

A. SEQUENCE OF EVENTS

B. EXPLANATION OF EVENTS

1. Issue RFP

2. Acknowledgement of Receipt Form

3. Deadline to Submit Written Questions

4. Response to Written Questions

5. Submission of Proposal

6. Proposal Evaluation

7. Selection of Finalists

8. Finalize Contractual Agreements

9. Contract Awards

10. Protest Deadline

C. GENERAL REQUIREMENTS

1. Acceptance of Conditions Governing the Procurement

2. Incurring Cost

3. Prime Contractor Responsibility

4. Subcontractors/Consent

5. Amended Proposals

6. Offeror’s Rights to Withdraw Proposal

7. Proposal Offer Firm

8. Disclosure of Proposal Contents

9. No Obligation

10. Termination

11. Sufficient Appropriation

12. Legal Review

13. Governing Law

14. Basis for Proposal

15. Contract Terms and Conditions

16. Offeror’s Terms and Conditions

17. Contract Deviations

18. Offeror Qualifications

19. Right to Waive Minor Irregularities

20. Change in Contractor Representatives

21. Notice of Penalties

22. Agency Rights

23. Right to Publish

24. Ownership of Proposals

25. Confidentiality

26. Electronic mail address required

27. Use of Electronic Versions of this RFP iii

28. New Mexico Employees Health Coverage

29. Campaign Contribution Disclosure Form

30. Letter of Transmittal

31. Disclosure Regarding Responsibility

32. New Mexico/Native American Resident Preferences

III. RESPONSE FORMAT AND ORGANIZATION

A. NUMBER OF RESPONSES

B. NUMBER OF COPIES -ELECTRONIC SUBMISSION

C. PROPOSAL CONTENT AND ORGANIZATION

IV. SPECIFICATIONS

A. DETAILED SCOPE OF WORK

B. TECHNICAL SPECIFICATIONS

1. Organizational Experience

2. Organizational References

3. Mandatory Specification

4. Desirable Specification

C. BUSINESS SPECIFICATIONS

1. Financial Stability

2. Letter of Transmittal Form

3. Campaign Contribution Disclosure Form

4. Cost

V. EVALUATION

A. EVALUATION POINT SUMMARY

B. EVALUATION FACTORS

1. B.1 Organizational Experience (See Table 1)

2. B.2 Organizational References (See Table 1)

3. B.3 Mandatory Specifications

4. B.4 Desirable Specifications

5. C.1 Financial Stability (See Table 1)

6. C.3 Letter of Transmittal (See Table 1)

7. C.4 Campaign Contribution Disclosure Form (See Table 1)

8. C.6 Cost (See Table 1)

C. EVALUATION PROCESS

APPENDIX A ....................................................................................................... ERROR! BOOKMARK NOT DEFINED.

ACKNOWLEDGEMENT OF RECEIPT FORM .......................................................... ERROR! BOOKMARK NOT DEFINED.

APPENDIX B

CAMPAIGN CONTRIBUTION DISCLOSURE FORM

APPENDIX C

DRAFT CONTRACT

APPENDIX D

COST RESPONSE FORM

APPENDIX E ....................................................................................................... ERROR! BOOKMARK NOT DEFINED.

LETTER OF TRANSMITTAL FORM ........................................................................ ERROR! BOOKMARK NOT DEFINED.

APPENDIX F

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ORGANIZATIONAL REFERENCE QUESTIONNAIRE

I. INTRODUCTION

A. PURPOSE OF THIS REQUEST FOR PROPOSALS

The purpose of the Request for Proposal (RFP) is to solicit sealed proposals to establish a contract through competitive negotiations for the procurement of a full range of domestic violence services, including:

a. Services to adult and youth survivors of family violence, domestic violence, or dating violence and their dependents, including immediate shelter, supportive services, and prevention efforts.

b. Services to assist and support children exposed to domestic violence in healing from the trauma they have experienced and repair and rebuild the non-abusing/protective parent-child relationship impacted by the abuse.

c. Funding for CYFD-Approved Domestic Violence Treatment or Intervention (DVOTI) programs for perpetrators of domestic and dating violence, including women charged with domestic violence crimes (women who use force).

d. Civil and criminal legal services for survivors of family violence, domestic violence, or dating violence.

This RFP utilizes funding from the State of New Mexico, resulting in a three-year cost reimbursement contract with providers around the state.

Preference will be given to Offerors serving families and individuals in underserved areas, including families from Nations, Pueblos and Tribes.

Preference will be given to Offerors who do not currently hold a contract to provide the same or similar services through CYFD.

Preference will be given to Proposals that articulate clear strategies and experience in delivering the identified services to the targeted populations.

B. BACKGROUND INFORMATION

According to data from the Centers for Disease Control and Prevention, approximately 1 in 3 women and men experience some form of domestic violence in their lifetime (36.4% of women and 33.6% of men). A recent victimization survey conducted by the New Mexico Coalition of Sexual Assault Providers (NMCSAP) found that nineteen percent (19%) of respondents had experienced domestic violence in the previous year, eighty-five percent (85%) of those had experienced multiple victimizations, twenty-seven percent (27%) had been injured, and thirty percent (30%) had sought some type of professional help, including CYFD-funded survivor services.

Men and women experience significant disparity in terms of the severity and impact of domestic violence, with 1 in 4 women compared to 1 in 10 men experiencing some combination of fear, concern for safety, injury, loss of work, missing school, post-traumatic stress disorder symptoms, or need for medical help, law enforcement intervention, housing, legal services, crisis hotlines, or specialized advocacy (Smith, et al., 2018). The NMCSAP survey found that eighty-four percent (84%) of perpetrators were men and sixteen percent (16%) were women.

Children experience domestic violence at high rates in New Mexico. In the last annual report from the New Mexico Interpersonal Violence Data Central Repository, law enforcement reported 7,850 children present at domestic violence scenes, and service providers reported that children were present at 1 out of 3 domestic violence incidents. Additionally, it was found that survivors abused as children were six times more likely to be abused as adults (2018).

Providing shelter, supportive services, intervention, and prevention throughout New Mexico, Domestic violence services provides a critical response, helping to increase safety, connect survivors and perpetrators to needed resources, and reduce the future chances of both victimization and perpetration.

C. SCOPE OF PROCUREMENT

This procurement will result in cost-reimbursement contracts for the program or project for up to three years. Offerors may reply to one or more of the services sought by the Department.

(Offerors of DVOTI services must be current approved providers, as defined by TITLE 8, Chapter 8, Part 7 NMAC.)

The goals are to:

1. Implement survivor-driven, trauma-informed advocacy, shelter, supportive services, community engagement, and prevention that results in survivors' and their dependents' social and emotional well-being.

2. Assist and support children exposed to domestic violence in healing from the trauma they have experienced and repair and rebuild the non-abusing or protective parent-child relationship impacted by the abuse.

3. Provide high-quality civil legal services to address basic physical safety, economic security, and other fundamental legal issues, including domestic violence, stable and affordable housing, access to health care, access to public benefits, and employment or other income.

4. Help adult offenders of domestic violence learn how their behavior affected their partner, children, and other family members; take responsibility for behavior and actions; and gain skills, information, and knowledge to avoid future abusive behavior through gender-specific treatment and intervention.

5. Increase the general community knowledge of domestic violence through community outreach activities; in an effort to reduce the occurrence of domestic violence by promoting healthy, respectful relationships and understanding of the impact of domestic and dating violence.

6. Utilize supplemental funding to prevent, prepare for, and increase support for domestic violence survivors and their dependents and ensure the continuity of services for survivors of domestic violence and their dependents.

Contractors must submit monthly data collection reports that include the number of new program participants and services provided, and an annual report on the number of unique individuals who received each service (see Appendix G-1 and Appendix G-2). As the State Administrator for Family Violence Prevention and Services Act funding (FVPSA), CYFD collects data on all program participants and services, regardless of funding source, along with the estimated percentage of funding for such services provided by CYFD contracts. There are separate reports for Survivor, DVOTI, and children’s services. (If a provider receives multiple awards for services of the same population through CYFD, only one data report is required.) Providers must offer and collect anonymous feedback forms from program participants, including federal outcomes and https://nmonesource.com/nmos/nmac/en/item/18065/index.do#t8c8p7%3E,%20retrieved%20on%2002/25/2025 https://nmonesource.com/nmos/nmac/en/item/18065/index.do#t8c8p7%3E,%20retrieved%20on%2002/25/2025 state performance measures. (Feedback does not need to be specific to this award but can include all survivors or perpetrators who respond within the provider agency).

This RFP will result in multiple awards to ensure critical services throughout New Mexico. This procurement will result in a contractual agreement between two parties; the procurement may ONLY be used by those two parties exclusively.

Successful Offerors will implement one or more of the following services:

Survivor Services

1. Provide or locate and secure immediate shelter and related supportive services to adult and youth victims of family violence, domestic violence, or dating violence and their dependents.

2. Assist victims of family violence, domestic violence, or dating violence to develop safety plans and support their efforts to make decisions related to their ongoing safety and well-being.

3. Provide individual and group counseling, peer support groups, and referral to community-based services to assist family violence, domestic violence, and dating violence victims and their dependents in recovering from the effects of the violence.

4. Provide services, training, technical assistance, and outreach to increase community awareness of family violence, domestic violence, and dating violence and increase the accessibility of family violence, domestic violence, and dating violence services.

5. Provide culturally and linguistically specific services to survivors of domestic violence and their dependents.

6. Provide advocacy, case management services, and information and referral services concerning issues related to family violence, domestic violence, or dating violence intervention and prevention, including:

a. Assisting in accessing related Federal and State financial assistance programs.

b. Legal advocacy to assist victims and their dependents.

c. Medical advocacy, including provision of referrals for appropriate health care services (including mental health, alcohol, and drug abuse treatment), but which shall not include reimbursement for any health care services.

d. Assistance locating and securing safe and affordable permanent housing and homelessness prevention services.

e. Provision of transportation, childcare, respite care, job training, and employment services; financial literacy and education, financial planning, and related economic empowerment services; and parenting and other educational services for victims and their dependents.

7. Offer anonymous feedback surveys to all adult program participants when appropriate.

8. Prevention services, including outreach to underserved populations.

9. Engage in ongoing collaboration with CYFD field offices, community provider agencies and community based resources to coordinate and enhance services for clients.

Legal Services

1. Provide direct civil legal services to eligible domestic violence victims/survivors, including:

a. Full representation.

b. Counsel and advice.

c. Brief services, including document preparation, limited representation, and pro se assistance.

DVOTI Programs

1. Provide the below services as defined in Service Definitions, promulgated by CYFD:

a. Pre-Intake Assessment;

b. Program Participant Intake;

c. DVOTI Group Sessions;

d. Case Management; and

e. Community Services.

f. Re-engagement Assessment and Plan

2. Optionally provide the following services, defined in Service Definitions, promulgated by

CYFD:

a. Coordinated Community Response Activities;

b. Supervision;

c. Clinical Assessment; and

d. DVOTI Individual Sessions

3. Offer anonymous feedback surveys to all program participants on a quarterly basis.

4. Prevention services, including outreach to underserved populations.

5. Engage in ongoing collaboration with CYFD field offices, community provider agencies and community based resources to coordinate and enhance services for clients.

6. Optionally provide parenting classes utilizing an evidence-based parenting curriculum.

Children’s Services

1. Provide individual and group counseling for non-offending protective parents and children.

2. Deliver education regarding domestic violence, parenting, and its effect on children.

3. Design and deliver skill-building activities that increase trust, communication, and safety, strengthening non-abusing/protective parent relationships with their children.

4. Increase trauma-informed supportive services provided by trained domestic violence program staff.

5. Provide organization/agency-wide training in trauma-informed, child-focused services.

6. Design and provide innovative or culturally specific activities for children and their non-abusive/protective parents.

7. Prevention services, including outreach to underserved populations.

8. Engage in ongoing collaboration with CYFD field offices, community provider agencies and community based resources to coordinate and enhance services for clients.

D. PROCUREMENT MANAGER

CYFD has assigned a Procurement Manager who is responsible for the conduct of this procurement whose name, address, telephone number and e-mail address are listed below:

Name: Michelle Taylor, Procurement Manager Telephone: (505) 372-8300 Email: ASD.CDU@cyfd.nm.gov

1. Any inquiries or requests regarding this procurement must be submitted, in writing, to the Procurement Manager. Offerors may contact ONLY the Procurement Manager mailto:ASD.CDU@cyfd.nm.gov regarding this procurement. Other state employees or Evaluation Committee members do not have the authority to respond on behalf of the SPD.

2. Protests of the solicitation or award must be submitted in writing to the Protest Manager identified in Section II.B.13. As a Protest Manager has been named in this Request for Proposals, pursuant to §13-1-172 NMSA 1978 and 1.4.1.82 NMAC, ONLY protests delivered directly to the Protest Manager in writing and in a timely fashion will be considered to have been submitted properly and in accordance with statute, rule and this Request for Proposals. Protests submitted or delivered to the Procurement Manager will NOT be considered properly submitted.

E. PROPOSAL SUBMISSION

ONLY ELECTRONIC SUBMISSION VIA CYFD’S EUNA SYSTEM IS PERMITTED See link: (https://cyfd.bonfirehub.com/) Proposals submitted by facsimile, or other electronic means other than through the CYFD’s electronic e-procurement system, will not be accepted.

F. DEFINITION OF TERMINOLOGY

Procurement-Related Terminology

1. “Agency” means the State Purchasing Division of the General Services Department or that State Agency sponsoring this Procurement.

2. “Award” means the final execution of the contract document.

3. “Business Hours” means weekdays (Monday – Friday) 8:00 AM thru 5:00 PM

MST/MDT, whichever is in effect on the date given.

4. “Close of Business” means weekdays (Monday – Friday) 5:00 PM MST/MDT, whichever is in effect on the date given.

5. “Confidential” means confidential financial information concerning Offeror’s organization and data that qualifies as a trade secret in accordance with the Uniform Trade Secrets Act §§57-3-A-1 through 57-3A-7 NMSA 1978,. See also NMAC 1.4.1.45. The following items may not be labelled as confidential: Offeror’s submitted Cost response, Staff/Personnel Resumes/Bios (excluding personal information such as personal telephone numbers and/or home addresses), and other submitted data that is not confidential financial information or that qualifies under the Uniform Trade Secrets Act.

6. “Contract” means any agreement for the procurement of items of tangible personal property, services or construction.

7. “Contractor” means any business having a contract with a state agency or local public body.

8. “Determination” means the written documentation of a decision of a procurement officer including findings of fact required to support a decision. A determination becomes part of the procurement file to which it pertains.

https://cyfd.bonfirehub.com/

9. “Desirable” – the terms ”may,” “can,” “should,” “preferably,” or “prefers” identify a desirable or discretionary item or factor.

10. “Electronic Submission” means a successful submittal of Offeror’s proposal in the Bonfire system.

11. “Electronic Version/Copy” means a digital format consisting of text, images or both, readable on computers or other electronic devices, which includes all content that the Original document contains. The electronic version/copy CANNOT be emailed.

12. “Evaluation Committee” means a body appointed to perform the evaluation of Offerors’ proposals.

13. “Evaluation Committee Report” means a report prepared by the Procurement Manager and the Evaluation Committee to support the Committee’s recommendation for contract award. It will contain scores and written evaluations of all responsive Offeror proposals.

14. “Final Award” means, in the context of this Request for Proposals and all its attendant documents, that point at which the final required signature on the contract(s) resulting from the procurement has been affixed to the contract(s) thus making it fully executed.

15. “Finalist” means an Offeror who meets all the mandatory specifications of this Request for Proposals and whose score on evaluation factors is sufficiently high to merit further consideration by the Evaluation Committee, as explained in Section II.B.8.

16. “Hourly Rate” means the proposed fully loaded maximum hourly rates that include travel, per diem, fringe benefits and any overhead costs for contractor personnel, as well as subcontractor personnel if appropriate.

17. “IT” means Information Technology.

18. “Mandatory” – the terms ”must,” ”shall” ”will,” ”is required,” or ”are required,” identify a mandatory item or factor. Failure to meet a mandatory item or factor may result in the rejection of the Offeror’s proposal.

19. “Minor Irregularities” means anything in the proposal that does not affect the price, quality and/or quantity, or any other mandatory requirement.

20. “Multiple Source Award” means an award of a contract for one or more items of tangible personal property, services or construction to more than one Offeror.

21. “Offeror” is any person, corporation, or partnership who chooses to submit a proposal.

22. “Price Agreement” means a definite quantity contract or indefinite quantity contract which requires the contractor to furnish items of tangible personal property, services or construction to a state agency or a local public body which issues a purchase order, if the purchase order is within the quantity limitations of the contract, if any.

23. “Procurement Manager” means any person or designee authorized by a state agency or local public body with the responsibility, authority, and resources to conduct the RFP procurement, make written determinations regarding the RFP procurement, and/or enter into or administer contracts as a result of the RFP procurement.

24. “Procuring Agency" means all State of New Mexico agencies, commissions, institutions, political subdivisions and local public bodies allowed by law to procure items of tangible personal property, services or construction from the agreement(s) awarded as a result of this RFP.

25. “Project” means a temporary process undertaken to solve a well-defined goal or objective with clearly defined start and end times, a set of clearly defined tasks, and a budget. The project terminates once the project scope is achieved and project acceptance is given by the project executive sponsor.

26. “Redacted” means a version/copy of the Offeror’s proposal with the information considered proprietary or confidential (as defined by §§57-3A-1 to 57-3A-7 NMSA 1978 and NMAC 1.4.1.45 and summarized herein and outlined in Section II.C.8 of this RFP) blacked-out BUT NOT omitted or removed.

27. “Request for Proposals (RFP)” means all documents, including those attached or incorporated by reference, used for soliciting proposals.

28. “Responsible Offeror" means an Offeror who submits a responsive proposal and who has furnished, when required, information and data to prove that his financial resources, production or service facilities, personnel, service reputation and experience are adequate to make satisfactory delivery of the services, or items of tangible personal property described in the proposal.

29. “Responsive Offer” or means an offer which conforms in all material respects to the requirements set forth in the request for proposals. Material respects of a request for proposals include, but are not limited to price, quality, quantity or delivery requirements.

30. “Sealed” means, in terms of electronic submission, an Offeror’s proposal and all accompanying documents has been completely and successfully uploaded into CYFD’s Bonfire system prior to the submission deadline stated in the RFP.

31. “Single Source Award” means an award of contract for items of tangible personal property, services or construction to only one Offeror.

32. “SPD” means State Purchasing Division of the New Mexico State General Services

Department.

33. “Staff” means any individual who is a full-time, part-time, or an independently contracted employee with the Offerors’ company.

34. “State (the State)” means the State of New Mexico.

35. “State Agency” means any department, commission, council, board, committee, institution, legislative body, agency, government corporation, educational institution or official of the executive, legislative or judicial branch of the government of this state.

“State agency” includes the Purchasing Division of the General Services Department and the State Purchasing Agent but does not include local public bodies.

36. “State Purchasing Agent” means the Director of the Purchasing Division of the General

Services Department.

37. “Statement of Concurrence” means an affirmative statement from the Offeror indicating its response to a required Section IV specification agreeing to comply and concur with the stated requirement(s). This statement shall be included in Offerors proposal, pursuant to Section III.C.1. (E.g. “We concur,” “Understands and Complies,” “Comply,” “Will Comply if Applicable,” etc.)

38. “Unredacted” means a version/copy of the proposal containing all complete information;

including any that the Offeror would otherwise consider confidential, such copy for use only for the purposes of evaluation.

39. “Written” means typed in standard 8 ½ x 11 inch document format, by common electronic means (such as Microsoft Word, Adobe PDF, etc.). A larger size document is permissible for charts, spreadsheets, etc.

Project-Specific Terminology

1. “Abuse Intervention Program” is another term for DVOTI programs. New Mexico Statute and Policy does not use this term.

2. “Advocacy” for domestic or dating violence survivors is focused on safety and supporting survivors to rebuild control over their lives. Advocacy includes actions designed to help the survivor obtain needed resources or services, including employment, housing, shelter, health care, courts, victim compensation, counseling, and education. Advocacy is survivor-centered and begins with an understanding of the needs, resources, perspectives, and culture of each survivor; building a working relationship between the advocate and survivor to enhance the survivor's options and safety strategies; and implementing those strategies as the survivor's circumstances change.

3. An “Advocate” is an employee or volunteer who provides advocacy services for an organization or program with a mission to respond to and prevent domestic violence.

4. “Approved DVOTI Program” is a domestic violence offender treatment or intervention program that CYFD has approved to provide treatment or intervention under NMSA 1978 Sections 30-3-15 and 30-3-16 (2008) NMAC 8.8.7.1 through 8.8.7.18.

5. The “Approved DVOTI Program List” is compiled by the department consisting of Approved DVOTI programs for use by New Mexico courts in ordering domestic violence offenders to complete domestic violence offender treatment or intervention under NMSA 1978 Sections 30-3-15 and 30-3-16 (NMAC 8.8.7.7)

6. “Battering Intervention” is another term for DVOTI programs and it is widely used nationally and internationally. However, the New Mexico Statute and Policy do not use this term.

7. “Coercive behavior” is an act or pattern of acts of assault, threats, humiliation, and intimidation or other abuse that is used to harm, punish, or frighten their victim (Crown Prosecution Service, 2017).

8. “Controlling behavior” is a range of acts designed to make a person subordinate and/or dependent by isolating them from sources of support, exploiting their resources and capacities for personal gain, depriving them of the means needed for independence, resistance and escape, and regulating their everyday behavior (Crown Prosecution Service, 2017).

9. “Coercive Controlling Behaviors” or tactics include isolating a person from their friends and family; depriving them of their basic needs; monitoring their time; monitoring a person via online communication tools or using spyware, taking control over aspects of their everyday life, such as where they can go, who they can see, what to wear and when they can sleep; depriving them access to support services, such as specialist support or medical services; repeatedly putting them down such as telling them they are worthless;

enforcing rules and activity which humiliate, degrade or dehumanize the victim; forcing the victim to take part in criminal activity such as shoplifting, neglect or abuse of children to encourage self-blame and prevent disclosure to authorities; financial abuse including control of finances, such as only allowing a person a punitive allowance; control ability to go to school or place of study; taking wages, benefits or allowances; threats to hurt or kill;

threats to harm a child; threats to reveal or publish private information (e.g. threatening to 'out' someone); threats to hurt or physically harming a family pet; assault; criminal damage (such as destruction of household goods); preventing a person from having access to transport or from working; preventing a person from being able to attend school, college or University; family 'dishonor'; reputational damage; disclosure of sexual orientation;

disclosure of HIV status or other medical condition without consent; limiting access to family, friends and finances (Crown Prosecution Service, 2017).

10. “Crisis Intervention” is a process by which a person identifies, assesses, and intervenes with an established program participant in crisis to restore balance and reduce the effects of crisis in their life. Crisis Intervention includes intervention over the phone, in person, or by other mobile technologies.

11. A “Crisis/Hotline Call” is a call received by a domestic violence agency regarding an individual or family in need of services.

12. “Dating Violence” is committed by a person who is or has been in a social relationship of a romantic or intimate nature with the victim. Dating violence also includes but is not limited to physical, sexual, psychological, or emotional violence within a dating relationship, including stalking. It can happen in person or electronically and may involve financial abuse or other forms of manipulation between a current or former dating partner regardless of actual or perceived sexual orientation or gender identity.

13. “Direct Criminal or Civil Legal Services” provide formal legal representation by staff attorneys or court-recognized tribal advocates to participants of domestic violence to ensure their rights are preserved and that issues are decided with the participant's best interest and safety, especially when the perpetrator has secured legal counsel. This service aims to improve the participant's safety and permanency functioning through formal legal representation in as many cases as possible.

14. “Criminal or Civil Legal Advocacy” means assisting a client with civil legal issues, including preparing paperwork for protection orders, accompanying a client to a protection order hearing or other civil proceeding, and all other advocacy within the civil justice system. This also includes accompanying a client to an administrative hearing, such as Unemployment, Social Security, TANF, or food stamp hearing. Assisting a client with criminal legal issues, including notifying the client of case status, hearing dates, plea agreements, and sentencing terms; preparing paperwork such as victim impact statements;

accompanying a client to a criminal court proceeding or law enforcement interview; and all other advocacy within the criminal justice system.

15. “Domestic Violence” is the systematic use of coercive behavior or tactics to achieve and sustain power over a current or former intimate partner, co-parent, a person who is related by blood or marriage, or other persons as defined by the Family Violence Protection Act (NMSA §40-13-2 1978) or the Crimes Against Household Members Act (NMSA §30-3-11 1978). As used in this solicitation, "Domestic Violence" includes the term "Domestic Abuse" as used in New Mexico statute and the definition of "Family Violence" in the federal Family Violence Prevention and Services Act (45 CFR Part 1370.2). Domestic violence includes physical violence, sexual violence, stalking, and psychological aggression (Breiding, Basile, Smith, Black, & Mahendra, 2015). It also includes the term "Intimate Partner Violence," commonly used in research.

16. “Domestic Violence Counseling” encompasses a broad range of best practice behavioral health principles, methods, and modalities. The focus of counseling is intended to support healing, assist people to live a life free of domestic violence and prevent and reduce the effects of intergenerational domestic violence.

17. A “Domestic Violence Offender” is a perpetrator of domestic violence who receives battering intervention services from the domestic abuse program. This includes people who self-refer to a program; persons convicted under the Crime Against Household Members Act (NMSA 30-3-10 through 30-3-18) regardless of whether or not the person received a suspended sentence, a deferred sentence, or a conditional discharge NMAC 8.8.7.7(E); and persons court-ordered under the Family Violence Protection Act (NMSA 40-13-1 through 40-13-13)5F .

18. “Domestic Violence Offender Treatment or Intervention” (DVOTI) are services that address and seek to ameliorate domestic violence perpetration. They are also known as Battering Intervention Programs (BIP) and Abuse Intervention Programs (AIP). Such services may, but need not, be provided by licensed therapists NMAC 8.8.7.7(F). DVOTI programs are fifty-two (52) weeks, as defined in the statute, which the CYFD interprets to be no less than 52 program sessions.

19. “Domestic Violence Service Provider” A Domestic Violence Service Provider is a local public agency or a New Mexico-based nonprofit private organization (including faith-based and charitable organizations, community-based organizations, tribal organizations, and voluntary associations) that assists victims of family violence, domestic violence, or dating violence, and their dependents, and has a documented history of effective work concerning family violence, domestic violence, or dating violence.

20. The "domestic violence offender treatment fund" is created in the state treasury. All fees collected under the provisions of Section 1 of this Act [NMSA 31-12-11 through 31-12- 12] shall be transmitted monthly to the department of finance and administration for credit to the domestic violence offender treatment fund and administered by the Children, Youth and Families Department.

21. A “DVOTI Facilitator” is a staff member of an Approved DVOTI Program who facilitates DVOTI group sessions.

22. “Personally-Identifying Information,” or "PII," is individually identifying information for or about an individual, including information likely to disclose the location of a survivor of domestic violence or dating violence, sexual assault, or stalking, regardless of whether the information is encoded, encrypted, hashed, or otherwise protected.

Personally-identifying information includes a first and last name; a home or other physical address; contact information (including a postal, email, or Internet protocol address, or telephone or facsimile number); a social security number, driver's license number, passport number, or student identification number; and any other information or combination of information, including date of birth, racial or ethnic background, or religious affiliation, that would serve to identify any individual.

23. “Primary Prevention” includes strategies, policies, and programs to stop first-time perpetration and victimization. Primary prevention aims to stop domestic and dating violence before it occurs. Primary prevention includes but is not limited to school-based violence prevention curricula, programs aimed at mitigating the effects on children of witnessing domestic or dating violence, community campaigns designed to alter norms and values conducive to domestic or dating violence, worksite prevention programs, and training and education in parenting skills and self-esteem enhancement.

24. “Program Participant” is a victim/survivor of domestic or dating violence and their dependent(s) or a participant in a DVOTI Program, whether reported to law enforcement or not, receiving services from a CYFD-funded domestic violence agency/program/service.

25. “Secondary Prevention” identifies risk factors or problems that may lead to future domestic or dating violence and takes the necessary actions to eliminate the risk factors and the potential problem. Secondary Prevention may include healing services for children and youth who have been exposed to domestic or dating violence, home visiting programs for high-risk families, and screening programs in health care settings.

26. “Shelter” includes emergency and immediate shelter for domestic and dating violence survivors. Residential Services include residential shelter, safe homes, rental subsidies, temporary refuge, or lodging in off-site properties, which could be individual units for families and individuals (such as apartments) in multiple locations around a local jurisdiction, Tribe/reservation, or the State. Such properties are not required to be owned, operated, or leased by the program. The provision of shelter must include comprehensive supportive services and does not include mere referral to shelter or housing. Domestic violence service providers must ensure that shelter complies with zoning, fire safety, food safety, and other regulatory standards.

27. “Supportive Services” means services for adult and youth victims of family violence, domestic violence, or dating violence, and their dependents that are designed to meet the needs of such victims and their dependents for short-term, transitional, or long-term safety and recovery. Supportive services include, but are not limited to: Direct and/or referral-based advocacy on behalf of victims and their dependents, counseling, case management, employment services, referrals, transportation services, legal advocacy or assistance, child care services, health, behavioral health and preventive health services, culturally and linguistically appropriate services, and other services that assist victims or their dependents in recovering from the effects of the violence. To the extent not already described in this definition, supportive services also include but are not limited to other services

28. In terms of monthly DVOTI reporting requirements, “Referring Agencies” send Program Participants to an Approved DVOTI Provider and have formal oversight, including sanctioning power in regard to the non-attendance of the Program Participant. Referring agencies typically include prosecution, courts, probation, parole, pre-prosecution or pre-trial diversion programs, and the Children, and the Youth and Families Department.

29. “Supportive Services” are designed to meet the needs of survivors/victims and their dependents for short-term, transitional, or long-term safety and recovery. Supportive services include, but are not limited to direct and referral-based advocacy on behalf of survivors/victims and their dependents, counseling, case management, employment services, referrals, transportation services, legal advocacy or assistance, child care services, health, behavioral health, and preventive health services, culturally and linguistically appropriate services, and other services that assist victims or their dependents in recovering from the effects of the violence.

30. “Underserved Populations” face barriers in accessing and using domestic violence services. Underserved Populations include populations underserved because of geographic location, religion, sexual orientation, gender identity, underserved racial and ethnic populations, and populations underserved because of special needs, including language barriers, disabilities, immigration status, and age. Individuals with criminal histories due to victimization and individuals with substance use disorders and mental health issues are also included in this definition.

G. PROCUREMENT LIBRARY

A procurement library has been established. Offerors are encouraged to review the material contained in the Procurement Library by selecting the link provided in this document through your own internet connection. The library contains information listed below:

RFP, Questions & Answers, RFP Amendments, examples, etc.

http://cyfd.bonfirehub.com/ http://cyfd.bonfirehub.com/

II. CONDITIONS GOVERNING THE PROCUREMENT

This section of the RFP contains the schedule of events, the descriptions of each event, and the conditions governing this procurement.

A. SEQUENCE OF EVENTS

The Procurement Manager will make every effort to adhere to the following schedule:

Action Responsible Party Due Dates

1. Issue RFP Agency September 29, 2025

2. Acknowledgement of

Receipt Form Potential Offerors October 7, 2025

3. Deadline to submit Written Questions

Potential Offerors October 14, 2025

4. Response to Written Questions

Procurement Manager October 17, 2025

5. Submission of Proposal Potential Offerors October 30, 2025 6.* Proposal Evaluation Evaluation Committee October 30, 2025, to

November 7, 2025 7.* Selection of Finalists Evaluation Committee November 10, 2025 8.* Finalize Contractual

Agreements Agency/Finalist Offerors

December 1, 2025

9.* Contract Awards Agency/ Finalist Offerors

December 8, 2025

10.* Protest Deadline SPD +15 days *Dates indicated in Events 6 through 10 are estimates only, and may be subject to change without necessitating an amendment to the RFP.

B. EXPLANATION OF EVENTS

The following paragraphs describe the activities listed in the Sequence of Events shown in Section II.A., above.

1. Issue RFP This RFP is being issued by New Mexico Children, Youth and Families Department (CYFD) on the date indicated in Section II.A, Sequence of Events.

2. Acknowledgement of Receipt Form Potential Offerors may e-mail the Acknowledgement of Receipt Form (APPENDIX A), to Michelle Taylor, ASD.CDU@cyfd.nm.gov, to have their organization placed on the procurement Distribution List. The form must be returned to the Procurement Manager by 3:00 PM MST/ MDT on the date indicated in Section II.A, Sequence of Events

The procurement distribution list will be used for the distribution of written responses to questions, and/or any amendments to the RFP. Failure to return the Acknowledgement of Receipt Form does not prohibit potential Offerors from submitting a response to this RFP.

However, by not returning the Acknowledgement of Receipt Form, the potential Offeror’s mailto:ASD.CDU@cyfd.nm.gov representative shall not be included on the distribution list, and will be solely responsible for obtaining from the Procurement Library (Section I.G.) responses to written questions and any amendments to the RFP.

3. Deadline to Submit Written Questions Potential Offerors may submit written questions to the Procurement Manager as to the intent or clarity of this RFP until 3:00 PM MST/ MDT as indicated in Section II.A, Sequence of Events. All written questions must be addressed to the Procurement Manager as declared in Section I.D. Questions shall be clearly labeled and shall cite the Section(s) in the RFP or other document which form the basis of the question.

4. Response to Written Questions Written responses to the written questions will be provided via e-mail, on or before the date indicated in Section II.A, Sequence of Events, to all potential Offerors who timely submitted an Acknowledgement of Receipt Form (Section II.B.2 and APPENDIX A).

The Questions and Answers will be posted to: https://cyfd.bonfirehub.com

5. Submission of Proposal Only electronic proposal submission is allowed. Do not submit hard copies until further notice.

ALL PROPOSALS MUST BE RECEIVED BY THE PROCUREMENT MANAGER OR

DESIGNEE NO LATER THAN 3:00 PM MST/MDT ON THE DATE INDICATED IN

SECTION II.A, SEQUENCE OF EVENTS. NO LATE PROPOSAL CAN BE

ACCEPTED. The date and time of receipt will be recorded on each proposal. Proposals will be time-stamped in the system when the Offeror clicks “OK” after “Review and Submit.” Such electronic submissions will be considered sealed in accordance with statute.

It is the Offeror’s responsibility to ensure all documents are completely uploaded and submitted electronically via the Euna system by the deadline set forth in this RFP. The system will automatically cease uploading data at the date and time of the deadline. Please ensure that you, as the Offeror, allow adequate time for large uploads and to fully complete your submittal by the deadline. A submission that is not both: (1) fully complete; and (2) received, via the Euna system by the deadline, will be deemed late. Further, a submission that is not fully complete and received via the Euna system by the deadline because the response was captured, blocked, filtered, quarantined or otherwise prevented from reaching the proper destination server by any anti-virus or other security software will be deemed late. In accordance with statute and rule, NO LATE PROPOSAL CAN BE

ACCEPTED.

Proposals must be submitted electronically through CYFD’s Bonfire electronic procurement system. Refer to Section III.B.1 for instructions. Proposals submitted by facsimile, or other electronic means other than through the CYFD electronic e-procurement system, will not be accepted.

A log will be kept of the names of all Offeror organizations that submitted proposals.

Pursuant to §13-1-116 NMSA 1978, the contents of proposals shall not be disclosed to competing potential Offerors during the negotiation process. The negotiation process is deemed to be in effect until the contract is awarded pursuant to this Request for Proposals.

Awarded in this context means the final required state agency signature on the contract(s) resulting from the procurement has been obtained.

6. Proposal Evaluation An Evaluation Committee will perform the evaluation of proposals. This process will take place as indicated in Section II.A, Sequence of Events, depending upon the number of proposals received. During this time, the Procurement Manager may initiate discussions with Offerors who submit responsive or potentially responsive proposals for the purpose of clarifying aspects of the proposals. However, proposals may be accepted and evaluated without such discussion. Discussions SHALL NOT be initiated by the Offerors.

7. Selection of Finalists The Evaluation Committee will select and the Procurement Manager will notify the finalist Offerors as per schedule Section II.A, Sequence of Events or as soon as possible thereafter.

8. Finalize Contractual Agreements After approval of the Evaluation Committee Report, any contractual agreement(s) resulting from this RFP will be finalized with the most advantageous Offeror(s), taking into consideration the evaluation factors set forth in this RFP, as per Section II.A., Sequence of Events, or as soon as possible thereafter. The most advantageous proposal may or may not have received the most points. In the event mutually agreeable terms cannot be reached with the apparent most advantageous Offeror in the timeframe specified, the State reserves the right to finalize a contractual agreement with the next most advantageous Offeror(s) without undertaking a new procurement process.

9. Contract Awards The award is subject to appropriate Department and State approval. Upon receipt of the signed contractual agreement, the Agency Procurement office will award as per Section II.A., Sequence of Events, or as soon as possible thereafter.

10. Protest Deadline Any protest by an Offeror must be timely submitted and in conformance with §13-1-172 NMSA 1978 and applicable procurement regulations. As a Protest Manager has been named in this Request for Proposals, pursuant to §13-1-172 NMSA 1978 and 1.4.1.82 NMAC, ONLY protests delivered directly to the Protest Manager in writing and in a timely fashion will be considered to have been submitted properly and in accordance with statute, rule and this Request for Proposals. The 15 calendar day protest period shall begin on the day following the notice of award of contract(s) and will end at 5:00 pm MST/MDT on the 15th day. Protests must be written and must include the name and address of the protestor and the request for proposal number. It must also contain a statement of the grounds for protest including appropriate supporting exhibits and it must specify the ruling requested from the party listed below. The protest must be directed to:

Jerrold RoybalChavez, Chief Procurement Officer Children, Youth and Families Department

1120 Paseo de Peralta – Room 114 Santa Fe, New Mexico 87501 jerrold.roybalchavez@cyfd.nm.gov

PROTESTS RECEIVED AFTER THE DEADLINE WILL NOT BE ACCEPTED.

C. GENERAL REQUIREMENTS

1. Acceptance of Conditions Governing the Procurement Offerors must indicate their acceptance to be bound by the Conditions Governing the Procurement, Section II.C, and Evaluation, Section V, by completing and signing the Letter of Transmittal form, pursuant to the requirements in Section II.C.30, located in

APPENDIX E.

2. Incurring Cost Any cost incurred by the potential Offeror in preparation, transmittal, and/or presentation of any proposal or material submitted in response to this RFP shall be borne solely by the Offeror. Any cost incurred by the Offeror for set up and demonstration of the proposed equipment and/or system shall be borne solely by the Offeror.

3. Prime Contractor Responsibility Any contractual agreement that may result from this RFP shall specify that the prime contractor is solely responsible for fulfillment of all requirements of the contractual agreement with a State Agency which may derive from this RFP. The State Agency entering into a contractual agreement with a vendor will make payments to only the prime contractor.

4. Subcontractors/Consent The use of subcontractors is not allowed. The prime contractor shall be wholly responsible for the entire performance of the contractual agreement whether or not subcontractors are used. Additionally, the prime contractor must receive approval, in writing, from the agency awarding any resultant contract, before any subcontractor is used during the term of this agreement.

5. Amended Proposals An Offeror may submit an amended proposal before the proposal due date. Such amended proposals must be complete replacements for a previously submitted proposal and must be clearly identified as such in the transmittal letter. Agency personnel will not merge, collate, or assemble proposal materials.

6. Offeror’s Rights to Withdraw Proposal Offerors will be allowed to withdraw their proposals at any time prior to the deadline for receipt of proposals. The Offeror must submit a written withdrawal request addressed to the Procurement Manager and signed by the Offeror’s duly authorized representative.

The approval or denial of withdrawal requests received after the deadline for receipt of the proposals is governed by the applicable procurement regulations, 1.4.1.5 & 1.4.1.36

NMAC.

7. Proposal Offer Firm Responses to this RFP, including proposal prices for services, will be considered firm for one hundred eighty (180) days after the due date for receipt of proposals, if the Offeror is invited or required to submit one.

8. Disclosure of Proposal Contents The contents of all submitted proposals will be kept confidential until the final award has been completed by the Agency.