A19 - SF1449 - DEEIOC - 1605C3-23-R-00011 - Amendment 0002.pdf

(x)

1605C3-23-R-00011 x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

Washington DC 20210

CAS

S-4307 200 Constitution Ave, NW Customer Acquisition Services US Department of Labor

ACQ-23-034608/18/20230002

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

08/08/2023

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to:

1. Provide the Government's response to clarifying questions not addressed in Amendment

0001, that were received by the deadline of 12:00 PM ET, August 14, 2023.

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Kim L. Carr

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

TEL: EMAIL: 202-693-4588 Carr.Kim.L@dol.gov

DEEOIC Resource Center Operation and Managerial Support Services Question Title Section Number Question Detail Government Response

Labor Categories

RFP 1.6.12, Key Personnel and Attachment J.5 – Historical Staffing Information

Attachment J.5 – Historical Staffing Information identifies only three labor categories: Manager (MGR), Caseworker (CW), and Administrative Assistant (AA).

However, RFP 1.6.12, Key Personnel, identifies the labor categories of Program Director (Key Personnel), Deputy Program Director (Key Personnel), Program Manager, Case Worker, Administrative Assistant, and Office Manager.

Request the Government clarify all labor categories on Attachment J.5 with their work locations and number of FTE.

Revised Historical Staffing Information Below

Labor Category Mapping

RFP 1.6.12, Key Personnel and Attachment J.5 – Historical Staffing Information

Is the position of "Office Manager," with requirements outlined in Section 1.6.12, the same position as "Manager (MGR)" identified in Attachment J.5 - Historical Staffing Information?

Yes

IT

Requirements

4.1.3 IT

Requirements:

The Government identifies the contractor shall furnish all monitors, computers, laptops, printers, and all other computer equipment necessary for staff to perform the specific tasks outlined in the PWS (unless Government or DOL OCIO requirements change and require the use of Government Furnished Equipment).

Other than the basic Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel), are there additional software programs the contractor must purchase?

No

IT

Requirements

4.1.3 IT

Requirements:

The Government identifies that the contractor shall furnish all monitors, computers, laptops, printers, and all other computer equipment necessary for staff to perform the specific tasks outlined in the PWS (unless Government or DOL OCIO requirements change and require the use of Government Furnished Equipment).

Because it impacts pricing veractiy, what is the DOL's minimum hardware procesesing requirements (processor speed, number of core processors, random access memory, graphics card, etc.) for the computers, are there additional NIST 800-66 requirements for HIPAA compliance, and do they need to be NIST 800- 171 and FIPS compliant (i.e., modem, router, switch multi-factor authentication, etc.)?

The DEEOIC primarily uses Dell Latitude 5430 computers. It's recommended the Contractor have computers with similar or better capabilities/specifications.

Contractors under this contract are not subject to HIPAA. Any other requirements for hardware are specified in the PWS.

IT

Requirements

4.1.3 IT

Requirements:

The Government identifies the contractor shall furnish all monitors, computers, laptops, printers, and all other computer equipment necessary for staff to perform the specific tasks outlined in the PWS (unless Government or DOL OCIO requirements change and require the use of Government Furnished Equipment).

Is there a requirement to print documents in color or is black and white sufficient?

Yes, black and white will not always be sufficient.

IT

Requirements

4.1.3 IT

Requirements:

The Government identifies the contractor shall furnish all monitors, computers, laptops, printers, and all other computer equipment necessary for staff to perform the specific tasks outlined in the PWS (unless Government or DOL OCIO requirements change and require the use of Government Furnished Equipment).

Is there a requirement to provide a scanner, fax, or photocopier?

Scanners are required for each office location.

Historical Workload 5.1.3 Staffing

This section identifies the contractor must provide sufficient staff, in number, experience, and qualifications to perform the assigned tasks associated with this PWS; however, no supporting information is provided to determine what is a "sufficient" number of staff.

Request the Government provide statistics per month and year for data collected for each Resource Center.

This information is necessary to determine employee workload:

- Interviews

- Claims

- Supplemental Information

- Appointment Schedules

- Occupational Health Questionnaire Interviews

- Follow-Ups

- Outreach Activities

- Medical Bill Payment Assistance (MBPA) Requests

- Medical Reimbursement Forms

- Travel Reimbursement Forms

FY22 statistics for all Resouce Centers provided below

Standard Operating Procedures

5.6.1 Claim

Intake and Assistance

The PWS states "All Government Regulations and Standard Operating Procedures must be implemented and followed when assisting in the completion of the claim form."

In the 2021 Annual Report to Congress by the Office of the Ombudsman for the Energy Employees Occupational Illness Compensation Program, the Director of OWCP stated, “DEEOIC agrees with the Board that providing claimants with better information about the OHQ process may also improve exposure data. Accordingly, DEEOIC will work to produce a notice or summary document to help claimants prepare for an OHQ. This process will be included in standard operating procedures for the Resource Centers this summer.”

Respectfully request a copy of the Standard Operating Procedures used by the Resource Centers.

Resource Center operating procedures are outlined in the Federal (EEOICPA) Procedure Manual, Version 7.1 and the PWS.

Statement of Equivalent Rates for Federal Hires

I - Contract Clauses

There is an "X" in front of (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67) but required information is missing. In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor ( 29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.5341 or 5332.

To create a level playing field for all proposers and to accurately project costs, prevent an unfair competitive advantage to the incumbent, and provide accurate pricing to the Government, request the Government provide the information required by the Department of Labor per FAR 52.222-42, Statement of Equivalent Rates for Federal Hires, as prescribed in 22.1006(b).

The required information includes Employee Class and Monetary Wage-Fringe Benefits.

Please refer to the applicable wage determinations associated with the RFP.

Statement of Equivalent Rates for Federal Hires

I - Contract Clauses

There is an "X" in front of (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67) but required information is missing. In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor ( 29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.5341 or 5332.

To create a level playing field for all proposers and to accurately project costs, prevent an unfair competitive advantage to the incumbent, and provide accurate pricing to the Government, respectfully request identification of employment start dates on the current contract or preceding contracts (just dates, not names) for non-Exempt personnel employed under a Service Contract Act Wage Determination. FAR 52.222-42, Statement of Equivalent Rates for Federal Hires, in compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR Part 4), identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.5341 or 5332. This is also necessary because Paid Time Off benefits change depending upon the start date for employees (whether on the current contract or preceding contracts).

Please refer to the applicable wage determinations associated with the RFP.

Terms & Conditions - Statement of Equivalent Rates

I - Contract Clauses

There is an "X" in front of (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (MAY 2014) (29 U.S.C. 206 and 41 U.S.C. chapter 67) but required information is missing. In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor ( 29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.5341 or 5332.

To create a level playing field for all proposers and to accurately project costs, prevent an unfair competitive advantage to the incumbent, and provide accurate pricing to the Government, respectfully request Civil Service Equivalent Grades for Exempt personnel to ensure proper compensation is provided in accordance with FAR 22.1016, Statement of Equivalent Rates for Federal Hires. FAR 52.222-42, Statement of Equivalent Rates for Federal Hires, identifies the Government shall set forth those wage rates and fringe benefits that would be paid by the contracting activity to the various classes of service employees expected to be utilized under the contract if 5 U.S.C.5332 (General Schedule-white collar) and/or 5 U.S.C.5341 (Wage Board-blue collar) were applicable. This allows us to accurately price the corresponding pay band for each position.

Please refer to the applicable wage determinations associated with the RFP.

Pricing Section B - Supplies or Services/Prices

Should Offerors enter the NTE ceiling amount as the Unit Price and Amount when completing B.2 Pricing Schedule for CLINS 0003, 0004, 1003, 2003, 3003, and 4003?

Yes

Pricing Section B - Supplies or Services/Prices

Would the Government please provide the locations and estimated number of trips for travel so that Other Direct Costs & Travel may be priced fairly? If that information is not available, would the Government please provide a "plug" travel / Not To Exceed amount for CLINS 0002, 1002, 2002, 3002, and 4002 so it may be priced fairly?

Travel locations and number of in-person outreach events varies from year to year based on a variety of factors such as legislative and policy changes, community interest/needs, and most recently, Executive Order 13985.

Database

4.1.3.1 - Maintain Database

Does the database Contractors are responsible for managing, which includes all 11 Resource Center claim-related activities, already exist and will it be transferred to the new Contractor?

Yes

Mileage Reimbursement

5.4.3 - Driving to Terminal Claimant Residence or Medical Care Facility

Please confirm all mileage incurred in support of driving to a Terminal Claimant Residence or Medical Care Facility is reimbursable by the Government under Federal Travel Regulation criteria.

The mileage is reimbursable under FTR criteria through Other Direct Costs & Travel

CLIN

Bronze Information

5.10.2 - Energy Imaging System

Section 5.10.2 alludes to "bronze" information being uploaded into OIS.

Could the Government please define or provide additional examples of what "bronze" information means?

As stated just before the term is used, it refers to uploading information directly to OIS. Resource Centers are to use the Energy Document Portal to scan documents rather than uploading or "bronzing" them directly to OIS.

Key Personnel Resumes

Section L, Sub- Factor 2: Staffing

The Government has requested resumes to be submitted for Key Personnel (Program Director and alternate).

Because resumes can be very lengthy, respectfully request the Government exclude resumes from being included in the page count identified in Section L-C (Page Count) ("Volume I cannot exceed 35 pages, excluding the Quality Control Plan (QCP), transition plan, cover pages, title pages, executive summaries, table of contents, or any applicable attachments in Section J of the RFP.").

No, resumes will not be excluded from the page count.

Past Performance

CPARS

M.3 Past Performance Evaluation

Given the short timeframe of the solicitation (10 days) and the additional urgency and burden placed on our current technical customers in this short timeframe, may the Offeror use CPARS in lieu of Past Performance Questionnaires?

The offeror may not use CPARs in lieu of Past Performance Questionnaires.

Past Performance Subcontractors

M.3 Past Performance Evaluation

The solicitation states, "Past Performance information performed entirely by an Offeror's proposed Subcontractor, or the proposed Subcontractor and an entity other than the Offeror will not be evaluated."

This is unclear. Does this mean that at least 1 of the 3 contract references must be from the Offeror and that all 3 may not be from a firm other than the Offeror?

No. This means we will only evaluate the offeror's past performance, not their subcontractor's performance.

Revised Historical Staffing Information:

Attachment J.4 – Historical Staffing Information This table provides the number of staff of in each position at all Resource Center locations. Positions include Office Manager (MGR), Caseworker (CW), and Administrative Assistant (AA). The table also includes two (2) CW positions that are not physically located within a Resource Center location. These Caseworkers work remotely from the Navajo Nation and are supervised by the Espanola Resource Center MGR. Part time employees are counted as 0.5.

Resource Center Location Number of Staff Savannah River North Augusta, SC 6 (1 MGR, 4 CW, 1 AA) Espanola Espanola, NM 6 (1 MGR, 4 CW, 1 AA)

Idaho Falls Idaho Falls, ID 2 (MGR, 1 CW) Las Vegas Las Vegas, NV 5 (1 MGR, 3 CW, 1 AA) Oak Ridge Oak Ridge, TN 8 (1 MGR, 5 CW, 2 AA) Paducah Paducah, KY 7.5 (1 MGR, 5 CW, 1.5 AA) Portsmouth New Boston, OH 8.5 (1 MGR, 6 CW, 1.5 AA) Hanford Richland, WA 4 (1 MGR, 2 CW, 1 AA) Denver Westminster, CO 3 (1 MGR, 1 CW, 1 AA) New York Amherst, NY 3 (1 MGR, 2 CW) California Dublin, CA 2 (1 MGR, 1 CW) Remote Navajo Nation Caseworkers Navajo Nation 2 (2 CW) N/A Telework 3 Program Managers N/A Telework 1 Deputy Program Director N/A Telework 1 Program Director

Supplement to Historical Workload 5.1.3 Staffing Question:

Mont h

Interview s

Claim s

Supplement al Info

Appointment s

OH

Q

Follo w Ups

Outreac h Activitie s

MBP

A

Medical Reimburseme nt

Travel Reimburseme nt

Oct 259 783 952 355 367 10553 197 5093 197 999

Nov 270 755 941 338 327 10788 192 4780 138 823

Dec 237 656 931 285 293 10192 182 4851 309 1772

Jan 286 712 880 300 291 10870 197 4974 177 1045

Feb 257 757 1002 351 277 10327 198 4393 122 1149

Mar 364 933 1843 480 428 12794 204 5825 188 1080

Apr 285 760 974 341 289 10616 212 5123 268 1056

May 315 926 965 422 321 11647 215 5308 151 779

Jun 298 877 1232 424 400 11544 206 5083 181 628

July 263 924 1079 456 392 11278 192 5083 228 801

Aug 335 1049 1386 478 476 13287 202 5631 185 520

Sep 291 687 977 300 306 10317 196 5428 169 644