Statement_of_Work.doc

United States Marshals Service

Justice Prisoner & Alien Transportation System (JPATS)

Statement of Work

In-flight Paramedics I. Objective: The purpose of this contract is to provide, at a minimum, the In-flight medical services of a licensed Paramedic. The In-flight medical services are for prisoners in the custody of the United States Marshals Service (USMS)/Justice Prisoner and Alien Transportation System (JPATS) Division.

II. Background: The Justice Prisoner and Alien Transportation System (JPATS) transports prisoners in support of the Federal judicial process for the Federal Bureau of Prisons (BOP) and the United States Marshals Service (USMS). JPATS also supports prisoner transportation requests for state and local law enforcement agencies and other federal agencies, including the military, on a space-available basis. Additionally, when called upon, JPATS is prepared to respond to national emergency events or special movements in support of national security.

III. Scope: The Contractor must provide all necessary management, supervision, manpower, transportation, materials, and clothing, to perform Paramedic medical services for the USMS/JPATS. During the term of this contract, including any extensions, the medical coverage required may change (increase or decrease) as deemed necessary by the Government. In-flight medical services are anticipated to require coverage of a minimum of one to 130 inmates, for any given JPATS flight mission.

IV. General:

A. For the purpose of this Statement of Work (SOW) and the mission of JPATS, the In-flight Paramedics will be referred to as a “Paramedic.”

B. The USMS will provide medical equipment and supplies required for the transport of prisoners upon contract award.

C. Contractor shall inform its own personnel prior to commencement of contractual services of their requisite internal administrative functions and procedures (e.g. completion / submission of timesheets /travel vouchers).

D. Contractor shall supply proper uniform and ensure appropriate appearance of its own personal attire.

E. The period of performance will be for a base period of nine (9) months with two (2) option years:

Base Period: January 1, 2020 – September 30, 2020

Option Period 1: October 1, 2020 – September 30, 2021

Option Period 2: October 1, 2021 – September 30, 2022 V. Work Location: Paramedics will be based at the JPATS Hangar at the Will Rogers Airport, 5900 Air Cargo Road, Oklahoma City, Oklahoma 73159.

VI. Roles and Responsibilities of Government Personnel

A. Contracting Officer: The Contracting Officer has the overall and primary responsibility for the administration of this contract. Only the Contracting Officer has authority to enter into, administer, or terminate this contract on behalf of the Government. This includes modifying and deviating from the contract terms, conditions, requirements, specifications, and delivery schedules; making final decisions involving such matters as invoice payments or other consideration due to the Government for nonperformance or unsatisfactory performance, interpreting the contract, and resolving disputes; and, terminating the contract for default or convenience. The Contracting Officer also has authority to delegate certain responsibilities to an authorized Government representative.

B. Contracting Officer’s Representative (COR): The Contracting Officer will appoint individuals to act as authorized representatives in the monitoring and administration of this contract. Deputy U.S. Marshals (DUSM)/Aviation Enforcement Officers (AEO) can be designated CORs by the Contracting Officer after an approved course of study. This individual is designated in writing as a (COR), with a copy to the Contractor. An individual designated as a COR is authorized to perform the following functions and those functions in accordance with COR appointment letter:

1. Coordinate the technical aspects of this contract and inspect all required services.

2. Certify, accept and reject invoices deemed improper for payment for the services and/or supplies rendered and allowed under the terms and conditions of this contract.

3. Evaluates performance

VII. Schedule

A. The work schedule will be contingent on mission requirements. The minimum amount of time required would be two (2) days per week for two (2) hours to sixteen (16) hours per day. The Contractor will be required to provide the services Monday through Friday. JPATS will provide a schedule of the JPATS mission requirements to the Contractor identifying the following week’s mission requirements no later than close of business (COB) Friday. The Contractor shall be required to staff the JPATS mission requirements. JPATS schedules are subject to change on short notice; therefore, the Contractor is required to provide staff within two hours of notification of scheduled changes. The Contractor shall have the capability of providing services within two hours after notification, 24-hours a day, seven days per week, including holidays.

B. Due to scheduled and the potential for unexpected overnight missions, and unforeseen circumstances, it is recommended Paramedics report with appropriate medications, food, clothing, personal hygiene items / necessities, and any other essentials needed.

C. Mission reporting times will be provided by the site COR.

D. The Contractor shall schedule employees so as not to incur overtime to the maximum extent possible. Per FAR 22.103-1, overtime is defined as work in excess of forty hours per week by an individual.

VIII. Qualifications of In-flight Paramedics A. General Qualification Requirements: The Contractor must provide medical personnel who meet the following minimum qualifications. In addition, each applicant must undergo and pass suitability and background investigation requirements as determined by the USMS.

a) Be a citizen of the United States of America.

b) Be at least 21 years of age. While there is no maximum age limit for medical positions, all applicants must be able to withstand the physical demands of the job and be capable of responding to emergency situations.

c) Be a high school graduate.

d) Be able to read, write, and speak the English language fluently.

e) Possess a valid state driver’s license from their state of residence and have a safe driving record for the past five years.

f) Must be free from conviction of a misdemeanor crime of moral turpitude or domestic violence in accordance with Title 18, Section 922(g)(9) of the United States Code. The term “convicted” is generally defined in the statute as excluding anyone whose conviction has been expunged, set aside, or pardoned.

g) Possess the ability to meet and deal tactfully with people.

h) Possess the ability to understand, explain, interpret, and apply rules, regulations, directives, and procedures.

i) Possess poise, self-confidence, and the ability to make sound decisions and react quickly under stressful conditions.

j) Possess the ability to prepare clear and concise computer generated reports.

k) Possess the ability to be extremely flexible and adapt to changing situations.

l) Possess the ability to accept and respond to instruction and direction.

m) Be physically able to perform the full range of medical duties without limitation as described in this Statement of Work (SOW).

n) Be physically able to maintain the rigors of performing Paramedic duties for an extended period of time.

o) Have no other health-related problems such as alcohol dependency, controlled substance abuse, illegal drug use, mental illness, or psychological disorders which impede their ability to perform the essential functions of the position.

B. Experience Requirements

a) Have at least three calendar years of verifiable experience as a certified Paramedic with the minimum qualifications as a paramedic or higher.

b) Maintenance of requisite certifications is the responsibility of the Contractor.

IX. Performance Requirements:

A. The Paramedic will:

1. Use the acceptable medical industry standards to manage each patient’s (prisoner) care while in the custody of JPATS and during the transition of custody to / from JPATS.

2. Provide quality medical care to all age groups with the appropriate developmental stage consideration.

3. Administer medications, procedures and/or treatments in accordance with written medical orders and or verbal orders from appropriate medical direction.

4. In preparation for flight verify all required medications, equipment and supplies are available.

5. Maintain all required medical documentation.

6. Assume control of all medical records, medications and required medical equipment to and from appropriate authorities.

7. Provide communicable disease surveillance, immediately notify JPATS of any potential health threats / hazards to the safety and welfare of the crew and public at large.

8. Will coordinate their activities with the Aviation Enforcement Officer In Charge (AEOIC) in matters of custodial concern.

9. Will coordinate their activities with the U.S. Public Health Service (USPHS) Chief, Aeromedical Branch, the JPATS Medical Director, or the Medical Transport Coordinator in connection with medical fitness or suitability of inmates.

10. Review all prisoner medical records, ensures that each prisoner record contains a complete, current medical record. The standard is a completed USMS Form 553, Bureau Electronic Medical Record (BEMR) Bureau of Prisons Health Services Inmate Intra-system Transfer, or BOP Form BP-A0659, Medical Summary of Federal Prisoner/Alien in Transit which will be submitted to the Paramedic upon boarding the aircraft. Medical documentation submitted to the Paramedic is required to be properly completed and signed by appropriate medical personnel.

11. Screen all medical forms and examines other available information to ensure that prisoners are medically stable and appropriately fit to fly.

12. Respond to all medical emergencies (i.e. seizures, chest pain, mental disorder, etc.).

13. Administer prescribed prisoner medications as necessary.

14. Prepare the prisoners medications and medical documentation for delivery to the receiving official at the appropriate debarkation stop and is prepared to report on any specific incidents, during flight as appropriate.

15. Perform symptom screening as required.

16. Examine any prisoner after any “Use of Force” application, documents findings on USM 210 (Field Report) and provides signed copies to the AEOIC.

17. Prepare appropriate incident reports (USM 210) relating to medical issues with signed copies to the AEOIC and the Chief, Aeromedical Branch, Kansas City.

18. Assume responsibility as the primary medical provider of care for all prisoners with stable, unstable and complex medical conditions during JPATS flights.

19. Anticipate and acquire resources needed for routine and unexpected medical incidents, including medical emergencies during flight.

20. Provide health care services of a scope, quality and quantity consistent with established industry standards.

X. Performance Standards A. Responsibility:

1. The Contractor must ensure all In-flight Paramedics maintain satisfactory standards of competency, conduct, appearance, and integrity and enforce appropriate disciplinary actions when necessary. The Contractor must also ensure that all Paramedics adhere to the performance standards described below. If any of the standards are violated, the Government may direct the Contractor to remove the individual from duty. The Contractor must initiate immediate action to replace the individual in the time frame required by this contract.

B. General Duties:

1. The Paramedic responds to all medical emergencies, maintains custody of medical records, medications, and related medical equipment of all prisoner(s) at all times. The Paramedic will also maintain custody and control of USMS owned medical equipment (i.e. oxygen tanks, ZOLL Cardiac Monitors, AEDs, and other medical supplies) while in the performance of their contract duties.

2. The Paramedics shall comply with all special security instructions issued by the USMS (AEOIC) concerning any prisoner being transported. In the event of a physical disturbance, escape attempt or actual escape, the Paramedic must immediately notify the AEOIC of the JPATS mission.

3. In addition, the Paramedic will be required to meet requirements as set forth below at the request of the Contracting Officer or his/her designee:

a) Equipment

· Maintain daily inventory of medical equipment and supplies

· Maintain daily inventory of equipment assigned to specific aircraft (I.E.: cell phone, medical equipment and devices)

· Required to submit to the AEOIC an expenditure form for supplies utilized on the mission

b) Safety

· Comply with all USMS and JPATS policies and procedures to include both aviation and ground safety.

· Cooperate fully with federal, state and local investigators concerning criminal, civil, and safety related investigations.

c) Security

· Bring all security related question and concerns to the attention of the AEOIC and/or Team Lead.

d) Travel

· Be available and prepared for work on any assignment as needed and/or directed.

· At no time is the Paramedic authorized to carry or stow weapons of any kind on board any JPATS operated aircraft

e) Ethics - Adhere to United States Marshals Service (USMS) Directive 1.2E, Code of Professional Responsibility C. Professional Responsibility: All Paramedics performing under this contract must comply with the following:

1. Be courteous and demonstrate good manners toward Government employees and the public.

2. Maintain a respectful and helpful attitude in all endeavors.

3. Maintain a neat, clean, and businesslike appearance and comply with uniform standards while on duty.

4. Report to work physically fit and mentally alert.

5. Report to their immediate supervisor any circumstances that may adversely affect performance on a particular assignment.

6. Report to their employer if they are detained or become aware that they are under investigation, by any federal, state or local agency, for any legal or ethical violation. (The Contractor must immediately report the matter to the COR, and the JPATS Security Branch).

7. Not engage in any discussion concerning Government matters, policies, grievances, financial, personal or family matters with prisoners, witnesses, protected persons, family members, the public, or any known associate of the above. Not entertain, socialize, or enter into business arrangements with, give legal advice or grant special favors to, or accept gifts or payments from prisoners, witnesses, protected persons, or family members and friends of the above.

8. Not accept or solicit gifts, favors, or bribes in connection with official duties.

9. Not allow prisoners, aliens, witnesses, protected persons, or their family members and friends into their home or living quarters (temporary or permanent).

10. Not visit the duty site during non-duty hours or allow family members and friends to visit the duty site or other operational areas. An exception may be requested in writing from the COR.

11. Not gamble or enter into games of chance with prisoners, witnesses, or protected persons. Engaging and promoting gambling and unlawful betting on Government-owned or leased property is strictly prohibited.

12. Not disclose any official information (except to the COR, or other officials having a need to know) or make any news or press releases. All press inquiries must be brought to the attention of the COR. This restriction does not prohibit protected “whistle blowing” activities or protected union activities.

13. Refrain from discussions concerning duty assignment, particularly manpower, weapons, security precautions, or procedures, except with those persons having a need to know.

14. Comply with applicable federal, state and local laws while performing official duties.

15. Not knowingly give false or misleading statements or conceal material facts in connection with employment, promotion, travel voucher, any record, investigation, or other proper proceeding.

16. Not discriminate against or sexually harass members of the public, other employees or engage in any prohibited activities.

17. Ensure that financial obligations are met.

18. Abide by all ethical standards of the Department of Justice regarding conflict of interest, outside activities, gifts and use of federal property.

19. Refrain from any activity that would adversely affect the reputation of the Department of Justice, the USMS or JPATS.

20. Avoid personal and business associations with persons known to be convicted felons or persons known to be connected with criminal activities. This restriction does not pertain to immediate family members.

21. Refrain from criminal, infamous, dishonest, immoral, or notoriously disgraceful conduct and habitual use of intoxicants or prescription/nonprescription drugs. Except in an official capacity, refrain from possessing or using illegal drugs.

22. Do not report for duty or work under any condition that impairs the ability to perform as expected.

23. Always demonstrate the highest standards of personal and moral conduct normally expected of law enforcement officers.

24. Not operate a Government vehicle or any other vehicle while on Government business in an improper manner or under the influence of intoxicants or drugs.

25. Not misuse official authority, identification, or equipment.

26. Not make statements about fellow employees or officials, with knowledge of the falseness of the statement or with reckless disregard of the truth.

27. Report violations of prescribed rules, regulations and any violations of statute or law to the appropriate supervisor and/or management officials.

28. Not violate security procedures or regulations.

29. Always perform assignments in accordance with prescribed regulations to the best of one's ability and in accordance with safe and secure working procedures and practices.

30. Do not fail, unnecessarily delay, or refuse to carry out a proper order of a supervisor or other official having responsibility for your work.

31. Do not possess, use, lose, damage, or otherwise take Government property, including confiscated or abandoned property, without authorization of the COR.

32. Employ no technique that violates the law, such as unauthorized intrusion onto private property, unnecessary destruction of property, unauthorized listening and/or recording devices, or any other activities prohibited by law or regulation.

33. Refrain from surreptitiously recording conversations between Government, law enforcement or Contractor employees.

34. Conduct only official Government business while on duty.

35. Refrain from neglecting duties, i.e., sleeping while on duty; delaying or failing to carry out assigned tasks; conducting personal business during duty hours; refusing to render assistance or cooperation to superiors and the CORs.

36. Refrain from use of abusive or offensive language, quarreling, intimidation by words or actions, fighting and participating in disruptive activities that interfere with Government operations.

37. Respect the offices of all JPATS employees. Avoid disturbing desk items, opening desk drawers or cabinets, or using Government telephones and equipment, except as authorized.

38. Avoid disclosing or discussing USMS policies, procedures, operations, and disciplinary actions with non-USMS personnel.

39. Refrain from carrying any unauthorized equipment or weapons.

40. Follow employer’s chain of command procedures on all work-related issues.

41. Abstain from the consumption or possession of alcoholic beverages while on duty and at least eight hours prior to reporting to duty.

42. Refrain from consuming any controlled substances as defined in schedules I through V of section 202 of the Controlled Substances Act, 21, U.S.C. 812. Note: The Contractor must ensure that Paramedic taking any medication are capable of performing the requirements of the statement of work.

43. While working, refrain from using electronic devices not authorized or issued by the Government and limit conversations to official business. For example, watching television, discussing personal business on the telephone or a cellular telephone, listening to portable and personal radios, reading books, newspapers and any other material not associated with official business.

44. Refrain from using Government furnished telephones to conduct corporate or administrative work on behalf of the Contractor.

45. Refrain from using personal telephones, including wireless phones, personal digital assistants, etc., on aircraft.

XI. Certifications and Training Requirements A. Certifications: Must possess current required certifications / licenses in order to perform the services covered in this statement of work (SOW) B. Training provided by the Contractor to its personnel will include, but is not limited to:

a) Maintain current National Registry Paramedic certification (NRP)

b) Maintain current proficiency as a Paramedic.

c) Maintain current cardio-pulmonary resuscitation (CPR) certification

d) Maintain automatic external defibrillator (AED) certification

e) Blood born pathogens and equipment use

f) Be currently involved in continuous educational training

g) Prepare electronically generated clearly written concise reports C. JPATS shall be responsible for orientation and training of employees in regards to applicable JPATS Security and Medical policies and procedures. Documentation of orientation and training will be held by the Contracting Officer’s Representatives.

D. The Contractor must use the Government’s furnished equipment (oxygen tank and regulators, AED, pulse oximeter, medications, and other medical equipment) and may not permit any Paramedic to substitute or replace any Government furnished equipment with personal or Contractor equipment without written authorization from the Contracting Officer as directed by the Chief Inspector, JPATS Security Branch or his designee. In addition, the Contractor must ensure that each Paramedic is properly equipped and using only Government furnished property while performing under this contract. If, for any reason, an individual is no longer performing in a Paramedic position, the Contractor must ensure that the individual immediately relinquish access card and or keys and return them to the Government. While not actively working for the JPATS, the Paramedic will not have custody of any JPATS property.

E. The Contractor must establish and maintain a system to control, protect, preserve, and maintain all property issued by the Government until the Contractor has been relieved of the responsibility of the property by the Government. This property control system must be in writing (USM 210) and is subject to review and approval by the Government. In addition, the property control system or records will constitute the Government’s official property control records and must be made available to the Government upon request. If overages, shortages, or damages are discovered upon receipt of the property, the Contractor must provide a statement of the condition and apparent cause of the damage to the Contracting Officer. Depending on the circumstances, the Contractor may be liable for shortages, loss, damage, or destruction of the Government property. For example, the Government may hold the Contractor responsible for the destruction or loss of any issued USMS items lost, damaged, or destroyed by the Contractor’s employees.

F. Physical Standards: When recruiting or considering individuals to perform under this contract, the Contractor must ensure that the individual can withstand the physical demands of the position. All individuals performing in a Paramedic position must be physically fit and be able to meet all of the physical and performance requirements of this contract.

1. Physical Demands – The duties and responsibilities of a Paramedic require frequent and prolonged walking, standing, running, sitting, climbing, and stooping. In addition, the Paramedic may be required to provide medical care to violent or potentially violent people. Physical stamina in all of its forms (i.e., mental, extreme weather conditions) is a basic requirement of this position.

2. Physical Fitness - The Contractor must encourage its employees working as Paramedic to maintain a fitness program. Staying physically fit will help the individuals performing as Paramedic to endure the stress generally associated with the performance demands of this contract and prepare them to respond to emergencies.

XII. Contractor Responsibilities A. The Contractor shall furnish Paramedic personnel at the required location upon verbal notification from the Contracting Officer or his/her designee.

1. The Contractor shall assign a dedicated point of contact, to coordinate and schedule all services with the COR. The Contractor shall provide in writing the name and telephone number of a primary- English speaking individual to act as their representative and to be responsible for the contract with the Government.

2. The Contractor shall be able to deploy Paramedic twenty-four hours a day, seven days a week, with a maximum of two (2) hours response time to any location requested.

B. Wage Determination (WD): In order to ensure a stable and experienced workforce, the prospective Contractor must, at a minimum, maintain the wages and benefits currently paid to the incumbent Paramedic covered under a Wage Determination.

C. Any information and/or records provided to the Contractor regarding a prisoner shall be treated as confidential, and shall not be divulged except as provided by Department of Justice (DOJ), and/or USMS policies and procedures.

D. The Paramedic may be required to travel within the continental United States (CONUS), and such travel may require overnight stays. A Non-Disclosure / Confidentially Agreement is required.

1. Overnight travel is estimated at two (2) nights per week per Paramedic. Actual travel may be more or less. The Contractor shall be reimbursed for actual hours worked (from the time required to show, until the Paramedic is released for the duty day). Location may be subject to change depending on mission requirements.

2. Airfare, Meals/Incidentals and Lodging expenses will be paid for by the Contractor and reimbursed according to Federal Travel Regulations (FTR). Incidental Expenses must have prior approval and will be reimbursed based on actual expenses with proper receipt documentation (i.e. rental vehicles, parking, tolls, etc.). The Contractor shall invoice travel expenses in a timely manner by mission number, or on a monthly basis.

3. The Contractor may be responsible for arranging ground transportation and lodging for the Paramedic to and from remain overnight (RON) sites.

E. Contractor’s Personnel Identification Cards

1. Within 5 business days after commencement of the contract, the Contractor must provide a company identification card to all persons performing in the positions required under this contract. For new hires, the Contractor must issue a company identification card within 5 business days after their performance start date.

2. At a minimum, the Contractor’s company identification card must meet the following requirements:

a) Bear the company’s logo only. Use of USMS and the Department of Justice’s badges, seals, or logos, and titles such as Special Deputy United States Marshal is prohibited.

b) Include a clear photograph of the employee.

c) Indicate the employee’s current height, weight, date of birth, and gender.

d) Must be wallet size, (approximately 2”x 3”) similar to a driver's license.

e) The Contractor must require all personnel to carry the company's identification card at all times while performing services under this contract.

F. Paramedic may be required to possess location-specific security identification at all times while on airport property.

G. Paramedic Dress Standards

1. Mandatory uniform standards apply to this contract. Such standards are established and may only be changed by the Government. If operational requirements necessitate a uniform change, the Contractor must submit a written uniform change request through the Contracting Officer to the Chief Inspector, JPATS Security Branch for consideration. Uniform standards may not be deviated from unless approval has been granted by the Chief Inspector, JPATS Security Branch and a written direction has been issued by the Contracting Officer.

2. Paramedic Uniform Requirements: The Contractor must provide the required basic uniform items specified below to Paramedics only.

3. The Contractor must ensure that all Paramedics are in required attire while officially performing under this contract. The official Paramedic uniform includes: Khaki (5.11 or similar) tactical trousers and Green (5.11 or similar quality) polo shirt (short-sleeve), with identifier designating that individual is a Paramedic.

a) Each Paramedic shall wear black ¾ boots or higher, unbloused. Athletic shoes or “sneakers” are not acceptable.

b) Contractor will provide to its personnel rain gear and cold weather apparel.

c) Use of the U.S. Department of Justice’s, USMS, or Justice Prisoner and Alien Transportation System (JPATS) badges, seals, or logos, and titles such as Special Deputy United States Marshal is strictly prohibited.

H. The Contractor shall be responsible for the repair or replacement of any JPATS owned/leased property that is damaged or destroyed by acts of negligence on the part of their employees. The Contractor shall not be responsible for any JPATS property that is damaged by any instances deemed an Act of God.

I. The duration and extent of Paramedic service shall be determined by the Contracting Officer or his/her designee. Whenever the Contracting Officer, or his/her designee, requests Paramedic services, it will be for a minimum of two (2) hours. Fractional parts of an hour shall be payable on a prorated basis in accordance with FAR 52.232-7(a)(1). Overtime is defined as time, worked by an individual, in excess of a normal 40-hour work week (reference FAR 22.103-1). Overtime may be necessary on occasion as requested by the Contracting Officer’s Representative. Overtime will be authorized only when directed by the Government and only when absolutely necessary to meet work requirements, not for failure to meet schedules or availability of Contractor personnel. The Contractor shall schedule employees so as not to incur overtime to the maximum extent possible.

J. The Contractor shall attend an orientation program, provided by JPATS, prior to assuming their full duties under this contract. The date and time for this orientation will be mutually agreed upon by both parties and reimbursement for attendance will be at the hourly contract rate.

K. The Contractor shall be responsible for orientation of employees to be utilized in providing the services described herein. The orientation must be sufficient to insure all employees understand and are capable of performing the duties outlined herein and shall include instruction on applicable USMS/JPATS policies and procedures, as requested by the Contracting Officer or his/her designee. The Contractor may be required to document successful completion of orientation. If requested, the Contractor shall be required to provide a completion certificate, signed by both the employee and the Contractor’s representative.

L. The Contractor is responsible for the accuracy of all time sheets and vouchers for their Paramedic personnel prior to submission to the Contracting Officer.

M. The Contractor will ensure and certify that each Paramedic is aware that the carrying of any weapons (to include firearms, tasers, stun guns, knives, pepper spray, numb chucks, etc.) on all JPATS property and aircraft is strictly prohibited.

N. The Contractor shall be responsible for ensuring that all Paramedic personnel have received all required immunizations and received a tuberculin skin test at no cost to the Federal Government.

O. The Contractor shall certify that all Paramedic personnel have received, reviewed, and agreed to comply with the USMS Directives listed below. The Contractor shall submit all written certifications to the Contracting Officer or his/her designee, by the next business day. The Contracting Officer shall provide a copy of the current policies to the Contractor upon contract award: USMS Code of Professional Responsibility; and USMS Policy regarding Racially/Sexually Offensive Language

P. Contractor Background Investigations: The Contractor must conduct a preliminary background check on all applicants and other Contractor personnel working on this contract. The Contractor must take necessary measures to minimize turnover and ensure that all required positions are filled in a timely manner. The Contractor must bear the cost of conducting internal background investigations on any proposed Paramedic.

Q. Government Background Security Requirements

1. All personnel employed by the Contractor in support of this procurement occupy positions of trust and confidence. Because of the sensitive nature of this contract, the Government has a right to expect that the Contractor will employ persons of integrity and trust. The Contractor has a continuous duty to report any negative information about a Paramedic to the United States Marshals Service after the Paramedic has been approved and is working on the contract.

2. The Contractor will interview and assess applicants for qualifications and suitability.

3. The Government will conduct a security check through established screening technology to verify criminal history, credit worthiness and legal citizenship. This initial security clearance will allow Paramedics to work in a temporary capacity and have “escorted access” to certain USMS Facilities.

R. Unforeseen Government Closures Uncontrollable or unforeseeable circumstances such as, acts of God or the public enemy, acts of the Government in its sovereign or contractual capacity, natural disasters, epidemics, quarantine restrictions, inclement weather, administrative closures, special Federal or ceremonial events, may cause the Government to close. Under such circumstances, the Government will not pay nor should the Contractor bill for hours that were not actually worked by their personnel.

R.

Emergencies In the event of an emergency, the Government (U.S. Marshals Service) reserves the right to direct the activities of the Paramedic. Emergencies include, but are not limited to, bomb threats, natural disasters, or terrorist attacks. Under no circumstances may an Paramedic refuse to cooperate with such directives when the Government determines that an emergency situation exists. The Contractor will be promptly notified of the situation.

S.

Alternate Locations, Special Security, and Temporary Post Assignments When deemed necessary, the Government may require the Contractor to provide Paramedic at temporary or alternate locations. When medical support is required at a temporary or alternate location, the duties required of the Paramedic will not change.

T.

Indemnification In addition to the insurance requirements established in FAR Clause 52.237-7 (Indemnification and Medical Liability Insurance), the Contractor shall comply with the following:

a) Hold Harmless and Indemnification Agreement

The Contractor shall save and hold harmless and indemnify the Government against any and all liability claims and costs of any person or persons, and for loss or damage to any Contractor property or property owned by a third party, occurring in connection with or in any way incident to or arising out of the occupancy, use, service, operation, or performance of work under the terms of this contract, resulting in whole or in part from the negligent acts or negligent omissions of the Contractor, any sub-Contractor, or any employee, agent, or representative of the Contractor or sub-Contractor.

b) Government's Right of Recovery

The Government shall not be precluded from receiving the benefits of any insurance the Contractor may carry which provides for the indemnification of any loss or destruction of, or damage to property in the custody and care of the Contractor, where such loss, destruction or damage is to Government property. The Contractor shall do nothing to prejudice the Government's right to recover against third parties for any loss, destruction of, or damage to Government property, and upon request of the Contracting Officer shall, at the Government's expense, furnish to the Government all reasonable assistance and cooperation (including assistance in the prosecution of suit and the execution of instruments of assignment in favor of the Government) in obtaining recovery

c) Government Liability The Government shall not be liable for any injury to the Contractor's property unless such injury or damage is due to negligence on the part of the Government and is recoverable under the Federal Torts Claim Act, or pursuant to other Federal Statutory Authority.

U.

Turnover

The Contractor must take necessary measures to minimize Paramedic turnover and ensure that all required Paramedic positions are filled in a timely manner.

V.

Special Conditions

1. Paramedic personnel are NOT employees of the Federal Government, USMS, or JPATS, and shall NOT represent themselves as such. Paramedic services performed pursuant to this contract do NOT entitle the Contractor to pension benefits, health benefits, injury compensation, or other federal employee benefits and services.

2. Paramedic assigned to perform under the resulting contract are providing services as Contractors. No master/servant; employer/employee or agency relationship is created by this contract.

W. Downward equitable adjustment for non-conformance of contractual services may be assessed per the FAR Clause 52.212-4, Contract Terms and Conditions – Commercial Items.

XIII. Quality Control The Contractor shall utilize their own internal quality control process to ensure services are performed in accordance with commonly accepted commercial practices and this Statement of Work.

XIV. Inspection and Acceptance A.

Services: Inspection, acceptance and evaluation of services to be furnished will be performed by the COR. The Government will conduct any inspection and tests deemed reasonably necessary to assure that the services provided conforms with all respects to the contract specifications. Services, which upon inspection are found not to be in conformance with contractual specifications shall be promptly rejected by the COR and a notice of such rejection will be provided to the Contractor by the Contracting Officer.

B.

Reports and Data: The Government will inspect monthly the Contractor's performance in submitting reports and data as required by the contract. Inspection shall be conducted by the Contracting Officer and the COR. Inspection and evaluation of the Contractor will be performed to assess the following: (1) compliance with the specifications; (2) responsiveness; (3) timeliness; (4) quality with respect to generally acceptable professional standards, and, (5) compliance with all elements of this contract.

C.

In accordance with the FAR 42.15, Contractor Performance Information, the Contractor's overall performance will be evaluated on a periodic basis. The evaluation will include, for example, the Contractor’s record of conforming to contract requirements and standards of good workmanship; the Contractor’s record of forecasting and controlling costs; the Contractor’s adherence to contract schedules, including the administrative aspects of performance; the Contractor history of reasonable and cooperative behavior and commitment to customer satisfaction and generally, the Contractor’s businesslike concern for the interest of the customer.

XV. Compliance with Contract Requirements

The Contractor’s efforts under this contract shall be monitored to ensure that the required standards are achieved. The Government reserves the right to inspect and evaluate in a reasonable manner all services rendered during the performance of this contract.

The Contractor is responsible for all management and quality control actions necessary to meet the quality standards set forth by this contract. Prior to commencing performance, the Contractor shall develop and submit a quality control plan (QCP) for the USMS/JPATS’ approval. Once the QCP is approved by the USMS/JPATS, the Contractor shall utilize the QCP to guide and rigorously document the implementation of the required management and quality control actions to achieve the specified requirement.

XVI. Invoicing: Contractor’s monthly invoices shall be submitted in accordance with FAR 52.212-4(g) and FAR 52.232-7.

XVII. Service Contract Act: Department of Labor, Wage Determination # WD 2015-5315 (Rev 9) dated 07/16/2019 applies for services in Oklahoma City, Oklahoma. This wage determination can be found at www.wdol.gov Statement of Work – In-flight Paramedics

October 1, 2019