15JPSS25R00000055 Administrative Support_Rev1.pdf

15JPSS25R00000055 Administrative Support Services

PART I - THE SCHEDULE

SECTION B - SUPPLIES/SERVICES/PRICES

B.1 General

a. The Contractor shall provide all management and supervision, labor, and supplies necessary to perform all services necessary to support the Security and Emergency Management Staff as specified herein. All work and services shall be performed in accordance with the terms and conditions of the contract.

b. The proposed contract is expected to include a base period and four option periods as described in Table 1 below. The start date for the Base Period and the end date for Option Period 4 will be adjusted to reflect the actual contract effective and completion dates. See Section F for complete contract term and option information.

Table 1 - Contract Term

Base Period 10/1/25 Through 9/30/26

Option Period 1 10/1/26 Through 9/30/27

Option Period 2 10/1/27 Through 9/30/28

Option Period 3 10/1/28 Through 9/30/29

Option Period 4 10/1/29 Through 9/30/30

c. Because the continuing provision of services is essential to continuity of the program, it is critical that contract start-up is accomplished in a well-planned, orderly, and efficient manner using the Transition Plan provided by the Contractor in accordance with the Staffing Plan in Section L.3.2 of the solicitation.

d. The performance of all work under this contract shall be initiated by the resulting contract signed by the Contracting Officer and contractor the meets the Best Value.

B.2 Contract Type

The Government anticipates a Firm, Fixed Price contact.

B.3 Pricing

B.3.1 Pricing Table

a. The contract unit prices included in the pricing table shall be firm fixed priced. All firm fixed unit prices must be fully loaded to include all costs (both direct and indirect costs), to include program management and other support to include profit.

SECTION J – LIST OF ATTACHMENTS

Attachment 1 CLIN Pricing Table_Rev

Attachment 2 Statement of Work – Administrative Support Services_Rev

Attachment 2A Office Address Listing

Attachment 3 Confidentially Agreement

Attachment 4 Non-Disclosure Agreement

Attachment 5 Past Performance Data

Attachment 6 Past Performance Questionnaire

Attachment 7 Quality Assurance Surveillance Plan_Rev

Attachment 8 DD254

Attachment 9 Service Contract Act Wage Determinations (SCA WD)

Attachment 10 RFI Responses

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

Solicitation Provisions Incorporated by Reference (FAR 52.252-2, FEB 1998)

This solicitation incorporates one or more provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The full text of a provision may also be accessed electronically at the following address:

http://www.acquisition.gov/far/

Provision No. Title 52.215-1 Instructions to Offerors–Competitive Acquisition (NOV 2021) 52.222-46 Evaluation of Compensation for Professional Employees (FEB 1993) 52.222-24 Preaward On-Site Equal Opportunity Compliance Review (FEB 1999)

L.1 Type of Contract (FAR 52.216-1, APR 1984)

The Government contemplates award of a Firm, Fixed Price (FFP) type contract resulting from this solicitation.

L.2 Instructions to Offerors - Commercial Items ADDENDUM (FAR 52.212-1 JAN 2017)

General:

a. The Department of Justice / Justice Management Division (DOJ/JMD) is releasing this solicitation electronically only, via SAM.gov. This requirement is a 100% Small Business Set- Aside.

b. In order to maximize efficiency and ensure fairness during the evaluation process, all Contractors must comply with the following instructions for the proposal format and content. Proposals that do not comply with these instructions may be considered as not adequately addressing the requirement and may render the Contractor ineligible for award. The prime contractor shall be responsible for the performance of the majority of the work under this contract. Accordingly, it is the Government’s expectation that the prime contractor will staff no less than seventy-five percent of all labor categories identified herein. In no event shall any subcontractor(s) collectively perform more than twenty-five percent of the labor categories. This requirement is intended to ensure the prime contractor maintains primary responsibility and oversight of contract execution. If the prime contractor elects to partner with one or more subcontractors, the prime shall identify in writing the specific labor categories and positions to be fulfilled by each subcontractor. All key personnel as defined in this contract shall be employed solely by the prime contractor. The Government at its discretion may reject any or all proposals if such action is in the public interest, accept a proposal other than the lowest priced, and waive informalities and minor irregularities in proposals received. The Contractor shall submit documentation illustrating its approach for satisfying the requirements of this solicitation. Proposals must be clear, coherent, and prepared in sufficient detail for effective evaluation of the Contractor’s proposal against the evaluation criteria. Incomplete submissions will not be evaluated and will not be considered for award.

c. Proposals containing exceptions to the terms and conditions of the solicitation or any other deviation to the solicitation’s terms shall be rejected and considered ineligible for award.

d. Pursuant to FAR 52.212-1(g), the Government intends to evaluate offers and award without discussions but reserves the right to conduct discussions if determined to be in the Government’s best interest. Therefore, initial submissions should be complete, address all requirements, and reflect the Offeror’s best terms from a price and technical standpoint. If discussions are held the Government may establish a competitive range for efficiency purposes. Following discussions, offerors still in the competitive range will be given an opportunity to submit a final proposal revision.

Inquiries Concerning the RFP

a. Contractors shall submit questions regarding the statement of work or the terms and conditions of this solicitation in writing by email to the contracting personnel listed below. Telephone inquiries will not be entertained.

b. Questions shall be emailed before/by Friday, May 23, 2025, at 2:00 PM Eastern Time. Submit questions to the contracting officer listed in Section L4 Solicitation Contracting Officials. The Government will not provide answers to questions received after the deadline for receipt of questions.

c. Contractors shall affix the following as the email’s subject line:

Questions_15JPSS25R00000055 Administrative Support Services

d. Questions shall clearly identify the specific section of the solicitation to which each question relates. Reference should be made to the solicitation Section Heading, page number of the solicitation, and specific location on the page (e.g., third paragraph) in order to facilitate the Government's response to each question. Questions shall not include any proprietary information. The Government will provide its answers to questions to all potential offerors.

Format and Instructions for Proposals

a. An incomplete submission or failure to follow instructions will result in an offer not being evaluated and render an offeror ineligible for award. All proposals must clearly and convincingly demonstrate that the Contractor has a thorough understanding of the requirements and associated risks, and is able, willing, and competent to devote the resources necessary to meet or exceed the requirements. Proposals shall demonstrate ability to comply with all requirements in the solicitation. General statements that the Contractor can or will comply with the requirements, that standard procedures will be used, that well known techniques will be used, or paraphrases of the Statement of Work (SOW), will not constitute compliance, and will be determined unacceptable.

b. The Government reserves the right to not evaluate or consider any incomplete proposal. An incomplete proposal is defined as one that is lacking the information required in this solicitation and will be considered unacceptable. Contractors shall assume that the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the Contractor’s proposal.

c. Labeling – Each volume shall be submitted in separate PDF (ensure PDF is searchable with text recognition), MS Word and/or MS Excel (files), identified by the Volume Number.

d. Register in the System for Award Management (www.sam.gov) and complete all representations and certifications required by this solicitation.

e. Ensure that all confidential information within the submission is marked IAW the paragraph below entitled, “Confidential Information.”

Confidential Information: The Freedom of Information Act (FOIA) and its amendments have resulted in an increasing number of requests from outside the Government for copies of contract qualifications and proposals submitted to federal agencies. If the Contractor’s submissions contain information that he/she believes should be withheld from such requestors under FOIA on the grounds that they contain “trade secrets and commercial or financial information” [5 USC§552(b)(4)], the Contractor should mark its submissions in the following manner:

The following notice should be placed on the title page: “Some parts of this document, as identified on individual pages, are considered by the submitter to be privileged or confidential trade secrets or commercial or financial information not subject to mandatory disclosure under the Freedom of Information Act. Material considered privileged or confidential on such grounds is contained on page(s) _______”.

Each individual item considered privileged or confidential under FOIA should be marked with the following notice: “The data or information is considered confidential or privileged and is not subject to mandatory disclosure under the Freedom of Information Act”.

f. The Contractor shall complete the necessary fill-ins and certifications in CLAUSES

INCORPORATED BY FULL TEXT. The Contractor shall return the solicitation, and any amendments completed in its entirety.

g. Proposals submitted in response to this solicitation shall be formatted in accordance with the instructions provided in this section. Each volume shall be complete in itself, in order that evaluation of one volume may be accomplished independently of, and concurrently with, evaluation of the others.

1. Volume I – Administrative / Executive Summary

2. Volume II – Technical Proposal

3. Volume III – Past Performance

4. Volume IV – Price

h. Pages shall be numbered and paragraphs identified by a commonly used and consistent system to assist in referencing specific areas of the proposal. Pages shall also have a header or footer that contains at a minimum: contractor name, point of contract, cage number, and solicitation number. An offeror may “Add Text” to Attachments 5 and 6 under the page footer to include page, contractor name and cage number.

i. Each page within each volume and section shall be numbered using a consistent numbering scheme. This scheme shall also be used for all supporting documentation, such as charts and figures, included in each volume.

j. Each page shall be 8 ½ x 11 inches, single-spaced, no less than 11-point font Times New Roman, with one-inch margin requirements. Bolding, underlining, and italics may be used to identify topic demarcations or points of emphasis. Graphic presentations, including tables, though not subject to the same font size and spacing requirements, shall have spacing and text that is easily readable.

k. To be considered compliant and eligible for award, the proposal shall, at a minimum, include the information identified in Sections L.3.1 and L.3.2, and comply with the cited page limitations for each section. All sections subject to a page limitation are included in the following table. Page limits will be treated as maximums. If the limit is exceeded, the excess pages will not be read or considered in the evaluation of the proposal. When both sides of a sheet display printed material, it must be counted as two pages. Brochures, pamphlets, and any other attachments (except for resumes) are included in the page limitations.

Proposal Sections Subject to Specific Page Limitations Proposal Volume/Section Page Limit (No individual section shall exceed 25 pages)

Volume I - Administrative

• Cover letter (Limited to two pages)

• Proof of SECRET Facility Clearance Information

• Organization Chart- Maximum of 1 page

• Contractor Confidentiality Agreement

• Contractor Non-Disclosure Agreement

• Signed and completed Representations & Certifications of FAR clauses/provisions in SF33 and amendments

Volume II - Technical Proposal Resumes limited to two pages each

• Management Plan

• Staffing Plan (exclusive of resumes)

• Phase-In / Phase-Out Plan- Maximum of 12 pages

• Quality Control Plan- Maximum of 2 pages

Proposal Volume/Section Page Limit (No individual section shall exceed 25 pages)

Volume III - Past Performance

• Offeror shall complete the top portion of page 1 of Attachment 6 Past Performance Questionnaire (PPQ) and send it to each of the three references/customers for each contract identified on Attachment 5 Past Performance Data (PPD) sheet. As stated in Attachment 5 PPD, the offeror will complete this form and to be included in Volume III Past Performance.

• There is no page limit for Attachment 6 PPQ.

• No PPQ is required if a CPARS reference is referenced in the PPD.

• Offerors Prior Customers (ONLY) may submit no more than three pages to describe the nature and scope of work and its relevancy to this requirement for each Attachment 5 PPD sheet submission.

• Offerors Prior Customers (ONLY) shall submit a PPD and Attachment 6 PPQ,

• The information in Attachments 5 & 6 respectively for shall match each other and may include three Government or commercial projects

Volume IV - Price

• There is no page limit for this volume.

• The price proposal shall consist of the following:

o Schedule of Supplies and Services sections of the SF33.

o Complete Attachment 1 Pricing Submission Worksheet

L.3 Content Instructions:

L.3.1 Volume I - Administrative

The Administrative Volume shall include the following as identified in the Proposal Content Chart, above.

1. Contractor shall provide a cover letter. The cover letter shall identify solicitation number, date of proposal submission, and acknowledgement of any (and all) amendments, the Contractor’s name; address; Taxpayer Identification Number; CAGE code; Unique Entity Identification (UEI) Number; Name and title of authorized representative with the authority to contractually bind the Contractor including their contact information; and Name, address, CAGE code and UEI Number of any subcontractors or teaming partners that are identified in the proposal as providing support. The cover letter shall clearly state the length that the proposal remains open and in effect, which shall be at least 120 days from the proposal due date. The cover letter shall also identify all enclosures transmitted as part of the proposal.

2. Proof of Secret level Facility Clearance adjudicated by the Defense Counterintelligence and Security Agency at the time of proposal submission for the offeror, subcontractors, and team partners.

3. Organization Chart - The offeror’s organization chart shall indicate the Key Personnel positions in the offeror’s corporate structure and clearly define the lines of authority, responsibility, and communication. The chart shall show the reporting chain with the top individual being corporate management for that company. If more than one company shall be performing work (i.e. a joint venture or prime and subcontractor) then list each specific company and its role as applicable in the organization chart.

4. Contractor Confidentiality Agreement: All current employees working on any DOJ work shall sign the Contractor Confidently Agreement that states they understand the high standards of trustworthiness and integrity required of me with regard to materials and information which may come to my attention in connection with Government Contract.

NOTE: This only needs to be signed by the signatory authority. Contractor employees shall complete this form prior to commencement of work.

5. Contractor Non-Disclosure Agreement: All current employees working on any DOJ work shall sign the Contractor Non-Disclosure Agreement that states they will not disclose any nonpublic information to anyone inside or outside of the U.S.

Government that does not have a need to know and proper clearance.

NOTE: This only needs to be signed by the signatory authority. Contractor employees shall complete this form prior to commencement of work.

6. Signed and completed Representations and Certifications of FAR clauses/provisions in SF33 and all solicitation amendments to include:

• 52.204-8

• 52.204-24

• 52.209-5

• 52.209-11

• 52.212-3

• 52.219-1

L.3.2 Volume II - Technical Proposal

This volume of the proposal shall address the technical requirements of the solicitation document. The Department will use the information provided with this volume to identify distinctions in the quality of offered services and the capability of the firms proposed to perform the work. This volume shall contain a table of contents for all material contained within it and be presented in the format outlined below.

Management Plan

The offeror shall describe how it will perform the work and services required within the SOW. At a minimum, the Management section of the proposal shall include/address the following:

a. The proposed management structure and processes and how they will benefit EOUSA and USAO. Provide an overall organization chart, with a brief discussion of all lines of authority, and supporting descriptive information for the contract, including specific information as to how the organization serves the needs of the customer’s mission.

b. Overall plan for directing, monitoring, and ensuring services continue to provide the needed support services for EOUSA and USAO. Discuss how performance under the contract will operate within the overall organizational structure.

c. How the offeror will ensure the delivery of high-quality services throughout the term of the contract. The offeror shall include a Quality Assurance Plan (see Attachment 7 of the solicitation) which addresses procedures for ensuring that all services adhere to contractual requirements and methods for inspecting, evaluating the accuracy of, and assuring the overall quality of services.

d. How communications and coordination with DOJ representatives (CO, COR and

ACOR) will be maintained throughout the contract including problem resolution procedures.

e. How the offeror will measure the effectiveness of its performance and how that will be reported to the Government.

Staffing Plan

This section of the proposal shall address/discuss the following:

a. How the contract will be staffed to ensure satisfactory performance (clearly indicate proposed personnel internal and external to the offeror’s/team’s organization(s)).

Provide a hiring plan for all personnel which will include maintaining the incumbent staff and another plan detailing how this contract will be staffed utilizing new personnel in the event that the Government cannot sustain the existing personnel. Describe in detail plans for implementing these positions. The plan must include a description of the qualifications for all individuals proposed and how personnel will be compensated appropriately for the position and clearance requirement in the SOW.

b. How certified and professionally qualified personnel will be recruited, trained, and retained. At a minimum, the offeror shall discuss:

1. The Staffing Plan must detail the processes for recruiting, testing, and retaining employees who meet the qualifications and skills required and listed in the SOW;

2. Mechanisms for raising and resolving recruitment and retention issues-offeror must provide a concrete, detailed plan for recruiting new staff and what levels will need to be overcome to maintain existing personnel;

3. The Staffing Plan must detail the processes for providing ongoing training and professional development to personnel.

Phase-In / Phase-Out Plan

The offeror shall demonstrate a comprehensive and sound approach for managing transition activities ensuring no disruption of services during the transition or phase-in/phase-out period. This includes the ability to: effectively and efficiently transition/phase-in and phase-out resources and personnel to ensure mission continuity on the required contract performance start date.

This will need to address how the offeror will assume contract performance requirements.

Assume that the contract will be awarded on July 31, 2025, with the transition/start-up period to be completed - and full performance to commence on or about October 1, 2025.

Provide a detailed schedule and describe how you will ensure that all staff are prepared to assume all contract duties at the close of the transition period.

Quality ControlAssurance Plan (QCPQAP)

The offeror shall submit a QCPQAP (IAW Attachment 7) discussing its approach to identify, prevent, and ensure non-recurrence of defective services related to the services provided. The offeror will detail how it will ensure the delivery of high-quality services throughout the term of the contract. The offeror shall address procedures for ensuring that all services adhere to contractual requirements and methods for inspecting, evaluating, and assuring the overall quality of services.

The offeror shall:

a) Demonstrate its ability to perform the requirements of the SOW at a high level while managing resources in an efficient and effective manner.

b) Discuss how its Management and QCPQAP will meet and/or exceed each of the tasks.

c) Discuss the relationship between the program manager and the Government.

L.3.3 Volume III - Past Performance

Provide three references for commensurate projects that are in progress (within one year from the date of the RFP) or were completed within the past three years. (Follow-on Awards are not considered a separate reference and will not count as part of the required three projects) References may be from commercial and federal/state government contracts; however, similar services performed for Federal government customers will be considered more relevant than those done for commercial or state government customers.

The following information is required for each reference:

1. Customer name and address.

2. Point of contact (name, title, telephone number, and fax number) for contractual/administrative matters (e.g., the Contracting Officer) and technical performance (e.g., the Contracting Officer’s Representative).

3. Contract number.

4. Total dollar value of the contract. If performed as part of a team, provide the dollar value of your firm’s contribution.

5. Pricing arrangement (firm fixed-price, labor-hour, etc.)

6. Period of contract performance.

7. Description of work performed.

8. Identification of the major teaming partners, subcontractors, or prime contractor and the role played by each.

L.3.4 Volume IV – Price

a. The offeror shall complete the Schedule of Supplies/Services page(s) of the Standard Form (SF) 33 of the solicitation with pricing for the Base and each Option Period.The offeror shall complete SF33 Blocks 12 - 16 of the solicitation and any Amendments SF30 (Blocks 15A-C). In doing so, the Offeror consents to the contract terms and conditions as written in the solicitation. The offeror shall provide a firm fixed price.

The pricing volume shall be submitted as a separate document in PDF. The pricing volume must differentiate between prime, subcontractor, and teaming partner labor.

The Offerors price proposal should include a breakout of the proposed labor categories and the rates for each category.

b. The offeror shall complete SF33 Blocks 12 - 16 of the solicitation and any Amendments SF30 (Blocks 15A-C). In doing so, the Offeror consents to the contract terms and conditions as written in the solicitation. The Offeror shall ensure that Attachment 1 CLIN Price Template is filled out using the proposed unit price, the extended total price per CLIN, and the total price for the base and option years. Note, the worksheet includes a Government provided value for Training and Travel for evaluation purposes only. The pricing volume shall be submitted as a separate document in PDF than the Attachment 1, which needs to be submitted in Excel and

PDF.

L.4 Proposal Preparation Costs

This request for proposals does not commit the Government to pay any costs incurred in the submission of any proposal or in making necessary studies for the preparation thereof. Nor does it commit the Government to procure or contract for said services. The Contracting Officer is the only individual who can commit the Government to the expenditure of public funds in connection with this proposed procurement.

L.5 Submission of Offers

The Government will not accept facsimile submissions of offers for this procurement. Emailed offers are acceptable preferable but it is crucial to ensure that delivery is completed. If an offerer choses to mail in its proposal, It is important that the outer envelope or wrapping of your offer be addressed as follows: (NOTE: Failure to mark the outer cover could be the cause of your offer being misdirected and received too late at the required destination shown below.)

Offeror’s Return Address

U.S. Department of Justice Procurement Services Staff 145 N Street, NE, Suite 8E-115 Washington, DC 20530 Attn: Allison J. Polizzi Solicitation No: 15JPSS25R00000055 Closing Date: 6/5/257/7/25

Note: The Department of Justice continues to experience severe disruptions in delivery of mail to its facilities. For this reason, only courier or overnight mail is acceptable.

L.6 Protests Filed Directly with the Department of Justice (JAR 2852.233-70, NOV 2020)

a. The following definitions apply in this provision:

1. “Agency Protest Official” (APO) means the Deciding Official for a procurement protest filed with a contracting activity of DOJ when the contracting officer will not be the Deciding Official because of the protestor's election under JAR 2833.103(b).

2. “Deciding Official” means the official who will review and decide a procurement protest filed with the agency. The Deciding Official will be the contracting officer unless the protestor requests pursuant to JAR 2833.103(b) that the protest be decided by an individual above the level of the contracting officer, in which case the HCA will designate an APO to serve as the Deciding Official.

3. “Interested Party” means an actual or prospective offeror whose direct economic interest would benefit by the award of a contract or by the failure to award a contract.

b. Only interested parties may file a protest.

c. An interested party filing a protest with the DOJ has the choice of requesting either that the

Contracting Officer or the APO decide the protest.

d. A protest filed directly with the DOJ shall: A protest filed directly with the Department of

Justice must:

1. Indicate that it is a protest to DOJ.

2. Be filed with the Contracting Officer.

3. State whether the protestor chooses to have the Contracting Officer or the Agency Protest Official decide the protest. If the protestor is silent on this matter, the Contracting Officer will decide the protest.

4. Indicate whether the protestor prefers to make an oral or written presentation of arguments in support of the protest to the deciding official.

5. Include the information required by FAR 33.103(d)(2):

i. Name, address, facsimile number and telephone number of the protestor.

ii. Solicitation or contract number.

iii. Detailed statement of the legal and factual grounds for the protest, to include a description of resulting prejudice to the protestor.

iv. Copies of relevant documents.

v. Request for a ruling by the agency.

vi. Statement as to the form of relief requested.

vii. All information establishing that the protestor is an interested party for the purpose of filing a protest.

viii. All information establishing the timeliness of the protest.

e. The decision by the APO is an alternative to a decision by the Contracting Officer. The APO will not consider appeals from the Contracting Officer's decision on an agency protest and a decision by the APO is final and not appealable.

f. The Deciding Official may conduct a scheduling conference. The scheduling conference, if conducted, will establish deadlines for oral or written arguments in support of the agency protest and for agency officials to present information in response to the protest issues. The deciding official may hear oral arguments in support of the agency protest at the same time as the scheduling conference, depending on availability of the necessary parties.

g. Oral conferences may take place either by telephone or in person.

h. The protestor has only one opportunity to support or explain the substance of its protest. DOJ procedures do not provide for any discovery. The deciding official may request additional information from the agency or the protestor. The deciding official will resolve the protest through informal presentations or meetings to the maximum extent practicable.

i. A protestor may represent itself or be represented by legal counsel. The DOJ will not reimburse the protester for any legal fees related to the agency protest.

j. The DOJ will stay award or suspend contract performance in accordance with FAR 33.103(f), unless the contract award is justified, in writing, for urgent and compelling reasons or is determined, in writing, to be in the best interest of the Government. The justification or determination shall be approved at a level above the Contracting Officer. The stay or suspension, unless over-ridden, remains in effect until the protest is decided, dismissed, or withdrawn.

k. The deciding official will make a best effort to issue a decision on the protest within 35 days after the filing date. The decision shall be written and provided to the protestor using a method that provides for evidence of receipt.

l. The DOJ may dismiss or stay proceedings on an agency protest if a protest on the same or similar basis is filed with a forum outside DOJ.

L.7 Service of Protest (FAR 52.233-2, SEP 2006)

a. Protests, as defined in Section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the General Accounting Office (GAO), shall be served on the Contracting Officer by obtaining written and dated acknowledgment of the receipt from the Department of Justice, Director, Procurement Services Staff, 145 N Street, NE, Room 8E-300, Washington, D.C. 20530.

b. The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

SECTION M - EVALUATION FACTORS FOR AWARD

Solicitation Provisions Incorporated by Reference (FAR 52.252-2, FEB 1998)

This solicitation incorporates one or more provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The full text of a provision may also be accessed electronically at the following address:

http://www.acquisition.gov/far/

M.1 Award Without Discussions

The source selection for the award will be conducted utilizing the procedures found in FAR 15.101, “Best Value Continuum.” The Government intends to evaluate proposals and award contracts without discussions with offerors (except clarifications as described in FAR 15.306(a)). Therefore, the offeror’s initial proposal should contain the offeror’s best terms. The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary. A single award IDIQ type contract will be made as a result of this solicitation. Pursuant to FAR 15.306(c)(2), if discussions are to be conducted, the Contracting Officer may establish a competitive range made up of the most highly rated proposals. The number of proposals in the competitive range may be further limited for purposes of efficiency to the greatest number that will permit an efficient competition among the most highly rated proposals.

(End of provision)

M.2 52.212-2 Addendum Evaluation--Commercial Products and Commercial Services

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Pass/Fail Requirements Offerors must receive a PASS for all the required content under Volume I Administrative in order to be further evaluated under Volume II Technical, Volume III Past Performance, and Volume IV Price. The Government will review each of the required content under Volume I in the order stated in the Instructions. If the offeror receives a FAIL for any of the Pass / Fail Requirements, the offeror will be ineligible for award and will not be evaluated further. Omitting any of the Volume I content will deem a proposal as non-compliant and ineligible for award. A PASS for each Pass/Fail requirement does not guarantee award.

a) Cover letter: This document is a Pass/Fail and must be included within the proposal.

The cover letter shall identify solicitation number, date of proposal submission, and acknowledgement of any (and all) amendments, the Contractor’s name; address;

Taxpayer Identification Number; CAGE code; Unique Entity Identification (UEI) Number; Name and title of authorized representative with the authority to contractually bind the Contractor including their contact information; and Name, address, CAGE code and UEI Number of any subcontractors or teaming partners that are identified in the proposal as providing support. The cover letter shall clearly state the length that the proposal remains open and in effect, which shall be at least 120 days from the proposal due date. The cover letter shall also identify all enclosures transmitted as part of the proposal.

b) Facility Clearance Requirement: Offerors must possess a current/active DoD Industrial Facility Security Clearance at the SECRET level or above at the time of proposal submission. An interim adjudication is not acceptable. There will be no exceptions or extensions to this requirement. For those companies submitting as a Joint Venture (JV), either the JV must currently hold the required Facility Clearance, or the JV must be comprised of entities that separately currently hold the required Facility Clearance. Any Offeror who cannot be verified as having a current/active DoD Industrial Facility Security Clearance, at the SECRET level at the time of proposal submission shall be deemed ineligible for award and their proposal shall not be further considered by the Government.

c) Organizational Chart: This document is a Pass/Fail and must be included withinreceived by the Government no later than the proposal due date. Offerors must submit an organizational chart showing the levels of the contractor and how the Government will communicate with the contractor.

d) Contractor Confidentiality Agreement: This document is a Pass/Fail and must be included inreceived by the Government no later than the proposal due date. The remainder of the personnel employed under this contract will sign and return the Contractor Confidentiality Agreement after award.

e) Contractor Non-Disclosure Agreement: This document is a Pass/Fail and must be included in the proposal. The remainder of the personnel employed under this contract will sign and return the Contractor Confidentiality Agreement after award.

f) Signed and Completed Representations and Certifications.

Any incomplete or inaccurate representations and certification or unsigned solicitation with amendments will result in a FAIL.

Technical

Numerical Scoring System Technical Evaluation Factor Maximum Point Score

Management 35

Staffing 40

Phase In/Phase Out Plan 20

Quality Control Plan 5

TOTAL Possible Score 100

Management Plan: This plan must be evaluated by the Government no later than the proposal due date. The Government will evaluate the offeror’s Management plan to ensure the Key Personnel positions are identified in Offeror’s Organizational Chart reflects its corporate structure and that the lines of authority, responsibility, and communication and clearly defined. Key components needed are the proposed management structure and processes and how they will benefit EOUSA and USAO. Also needed is an overall organization chart, with a brief discussion of all lines of authority, and supporting descriptive information for the contract, including specific information as to how the organization serves the needs of the customer’s mission. The management plan also needs to account for directing, monitoring, and ensuring services continue to provide the needed support services for EOUSA and USAO.

Staffing Plan: The Government will evaluate the offeror’s Staffing plans to ensure the Key Personnel and non-key positions are identified in its corporate structure and that the lines of authority, responsibility, and communication and clearly defined. The Government will evaluate the offeror’s Staffing plans to ensure it provides a detailed explanation of the offeror’s approach to hiring, maintaining incumbent personnel, hiring personnel to replace incumbent staff, partnering and subcontracting, resource management, and its mitigation plans for possible performance issues related to filling positions. Staffing plan shall include methods resolving recruitment and retention issues and include a concrete, detailed plan for recruiting new staff and what will need to be overcome to maintain and training new and existing personnel.

Phase-In / Phase-Out Plan: The Government will evaluate the offeror’s phase-in/phase-out plan to ensure it provides a detailed explanation of the offeror’s comprehensive and sound approach for managing transition activities ensuring no disruption of services during the transition or phase-in/phase-out period. This includes the ability to: effectively and efficiently transition/phase-in and phase-out resources and personnel to ensure mission continuity on the required contract performance start date.

Quality Control Plan: The Government will evaluate the offeror’s Quality Control plan to ensure it provides a detailed explanation of the offeror’s approach to quality control, resource management, and its mitigation plans for possible performance issues related to providing support. The Government will evaluate the Quality Control plan to ensure it effectively demonstrates its approach to identify, prevent, and ensure non-recurrence of defective services related to the SOW.

how the Offeror will pledge the delivery of high-quality services throughout the term of the contract as and show methods for inspecting, evaluating, and assuring the overall quality of services.

Past Performance Past Performance shall demonstrate the Offeror’s experience on recent and relevant contracts of similar size and scope. The past performance will be evaluated as detailed below (a) through section (d).

a. To be determined recent the referenced contract must have been completed within three years from the date of solicitation issuance or currently ongoing and have completed at least six months of performance by solicitation issuance. If currently ongoing, the extent of actual performance will be considered in determining the contract’s relevance. Past performance information that fails this condition will not be evaluated. (Follow-on Awards are not considered a separate reference and will not count as part of the required three projects)

The Offeror's relevant past performance will be evaluated to assess the extent of its ability to successfully manage personnel and provide support services of similar nature, scope, size and complexity as detailed in the SOW and demonstrate a record of concurrently executing multiple projects (quality of service, accuracy and completeness, timeliness of work, business relations, customer satisfaction, key personnel and staffing, including Subcontractors/partners).

The Government may utilize some or all of the following sources of past performance information for evaluation.

1. Past Performance Questionnaire submitted by Contractor’s client for the referenced project(s);

2. Contractor Performance Assessment Reporting System (CPARS);

3. Other sources or databases available to the Government such as interviews with program managers, contracting officer, and commercially available websites.

b. The Offeror shall complete Attachment 6 Past Performance Questionnaire (PPQ) Sheet and send it to each of the three customer references for the assessment. The customer references will then complete of Section 4 of the form for the contracts identified on Attachment 5 Past Performance Data (PPD) sheet.

As stated in Attachment 6 PPQ Sheet, the Offeror completes Sections 1, 2, and 3 and the customer references will complete Section 4 of the form and return it directly to the Contracting Officer. The Attachment 5 PPD sheets must be included in the proposal submission. Missing submission of these sheets (PPD and PPQ) shall result in the government’s determination that the offeror is ineligible for award and their proposal will not be further evaluated by the Government. It is the contractor’s responsibility to ensure PPQs are submitted prior to proposal due date on behalf of the company.

c. The Offeror shall submit with its proposal completed Attachment 6 PPQ sheet for three total contracts. The three total projects can be for Government or commercial contracts for services directly related or similar to the services required in SOW. To be considered, the referenced contract must, at a minimum, involve support services of similar nature, scope, size and complexity to the solicited work; and total contract value at a minimum of $500K for any federal or private projects. The contracts referenced by the contractor must have been completed within three years from the date of this solicitation is issued or currently ongoing and have completed at least six months of performance. Past performance by a subcontractor’s or predecessor’s companies in addition to key personnel will not be considered for the offeror’s three total contract references. In order to be considered for past performance, the prime contractor must have significantly contributed to any referenced contract as a prime, subcontractor, or key personnel. A prime contractor cannot use a subcontractor’s past performance and pass that off as their own. It is the discretion of the government to contact references provided.

The Offeror shall address in Attachment 5 PPD Sheet the following:

1. The nature of the effort;

2. The tasks performed as they relate to Performance Work Statement;

3. Schedule / Timeliness;

4. The extent of involvement (as a prime versus a Subcontractor, predecessor company or key personnel);

5. The period of performance;

6. Point of contact, phone and email address for each contact listed.

d. Failure to disclose a relevant Government contract with poor past performance may affect the

Contractor's past performance rating.

e. In accordance with FAR 15.305(a)(2)(iii), the Government may consider past performance information regarding predecessor companies or subcontractor companies if the predecessor’s performance or subcontractor’s performance is relevant to the Contractor’s performance under this solicitation. The Government reserves the right to determine the prime Contractor’s past performance as more significant than other partnerships. The Government may consider past or current contracts (including Federal, State and local Government and private) for efforts similar to the Government requirement. The Government may consider information provided on problems encountered on the identified contracts and associated corrective actions.

Contractors with a negative past performance rating will be afforded an opportunity to address alleged deficiencies. The Government may also consider information obtained from any other sources when evaluating past performance. Failure of a contractor to disclose a relevant Government contract with poor past performance may affect the contractor's past performance rating.

Past Performance Evaluation. The past performance evaluation results in an assessment of the Offeror’s probability of meeting the solicitation requirements. The past performance evaluation considers each Offerors demonstrated recent and relevant record of performance in supplying services that meet the contract’s requirements. One performance confidence assessment rating is assigned for each Offeror after evaluating the Offeror’s recent and relevant past performance, focusing on performance that is relevant to the contract requirements. Past performance information about the Offeror performing as a prime Contractor may be considered more significant and given more weight in the past performance evaluation than that of the Offeror performing as a Subcontractor, predecessor company or for key personnel.

There are two aspects to the past performance evaluation. The first is to evaluate the offeror’s past performance recency/relevancy to the solicited work. In establishing what is relevant for the acquisition, consideration should be given to those aspects of an Offeror’s past performance that would give the greatest ability to measure whether the Offeror will satisfy the current procurement.

The second aspect of the past performance evaluation is their performance confidence rating; how well the Contractor performed on the recent/relevant contracts. The PPQs will be considered in the overall quality assessment for each referenced recent/relevant project. Other sources of information as outlined above may also be considered in the quality assessment. The combination of relevancy and quality of performance will be used to determine the overall performance confidence rating for the Offeror.

Past Performance Relevancy Ratings. In conducting a performance relevancy assessment, each offeror shall be assigned one of the following ratings:

Past Performance Relevancy Rating:

Adjectival Rating Description

Very Relevant Present/Past performance effort involved essentially the same scope and magnitude of effort and complexities this solicitation requires.

Relevant Present/Past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.

Somewhat Relevant Present/Past performance effort involved some of the scope and magnitude of effort and complexities this solicitation requires.

Not Relevant Present/Past performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires.

Performance Confidence Assessment: In conducting a performance confidence assessment, each offeror shall be assigned one of the following ratings:

Performance Confidence Assessment Evaluation Rating:

Adjectival Rating Description

Substantial Confidence Based on the Offeror’s recent/relevant performance record, the Government has a high expectation that the Offeror will successfully perform the required effort.

Satisfactory Confidence Based on the Offeror’s recent/relevant performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort.

Neutral Confidence

No recent/relevant performance record is available, or the Offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. The Offeror may not be evaluated favorably or unfavorably on the factor of past performance.

Limited Confidence Based on the Offeror’s recent/relevant performance record, the Government has a low expectation that the Offeror will successfully perform the requirement effort.

No Confidence Based on the Offeror’s recent/relevant performance record, the Government has no expectation that the Offeror will be able to successfully perform the required effort.

Offerors that receive a ‘No Confidence’ past performance rating shall be deemed ineligible for award.

In the case of a Contractor without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the Contractor may not be evaluated favorably or unfavorably on past performance (see FAR 15.305(a)(2)(iv)).

Price

a. The total evaluated price must be fair, realistic, and reasonable in order to be eligible for award. If the total evaluated price is found to be not fair or unreasonable, the proposal will not be eligible for award. The total evaluated price includes all CLINs and option CLINs for the base year and all options. This includes the Government provided values for the Training and Travel for evaluation purposes only. Price will be evaluated for completeness and reasonableness using the techniques in FAR 15.404-1 including, but not limited to, comparison to the Independent Government Estimate (IGE), comparison to other offers, and/or comparisons to commercial prices. Normally, price reasonableness is established through adequate price competition but may also be determined through price analysis techniques as described in FAR 15.404. No adjectival ratings will be used to evaluate Price.

b. The Offeror’s proposed approach must be consistent with the price proposal. As part of the price evaluation, proposals may be reviewed to identify any significant unbalanced pricing including unbalancing in the Schedule of Prices. In accordance with FAR 15.404-1(g), Unbalanced Pricing, a proposal may be rejected if the Contracting Officer determines the lack of balance poses an unacceptable risk to the Government.

c. For evaluation purposes, the total price to be evaluated will be the Offeror’s proposed…