RFI_VSD.pdf

Federal Bureau of Investigation Finance and Facilities Division

Request for Information

RFI #: 15F067-26-PN-02026

Date: September 11, 2026

PURPOSE

The Federal Bureau of Investigation (FBI) is issuing this Request for Information (RFI) to gather information from industry regarding its ability to provide contractor support services to the FBI Victim Services Division (VSD) in support of its Victim Notification Programs. This RFI is solely for planning and market research purposes, in accordance with Federal Acquisition Regulation (FAR) Part 10.

The Government is seeking capability statements, industry feedback, and information on available sources capable of performing the services described in this RFI. The information contained herein only initiates communication with industry to assess market potential. No solicitation document exists currently. This Request for Information (RFI) does not constitute a Government obligation to procure these items or issue a solicitation. The Government does not have an obligation to pay for information responding to this RFI and will not accept any responses as offers.

BACKGROUND

VSD provides comprehensive services and notifications to victims of federal crimes. VSD requires contractor support for its Victim Notification Programs, including the operations of the Victim Notification System (VNS), Victim Outreach Support System (VOSS), and Child Exploitation Notification Program (CENP).

Contractor personnel will support ongoing program operations, conduct data analysis, manage information within multiple systems, develop reports, assist with analytical tasks, and ensure compliance with victim notification requirements and established FBI policies and procedures.

DELIVERABLE

Respondents are invited to provide the following:

A. Cover Letter The cover letter shall include the following information:

Part I:

• Company name

• Company address

• Company phone number

• Company email address

• Company business size

• Company POC for technical questions

• Company POC for contractual questions

• Confirmation company is active in SAM

• Confirmation this effort can or cannot be placed on an existing government contract. If yes, provide the CO name, email address, phone number, and contract number

• Confirmation this effort can or cannot be placed on a Best-in-Class Vehicle. If yes, provide name of vehicle

• Confirmation this effort can or cannot be placed on a Federal Supply Schedule (FSS). If yes, provide the FSS number

• Company UEID

• Company NAICS Codes

• Confirmation this is a commercial service

Part II:

• Does the company have a facility clearance

• What is the company’s clearance level

• Would the company need to subcontract any piece of this effort? If so, what percentage

• Does the company anticipate any conflicts of interest if awarded this effort

• What is the estimated cost to complete this effort

• What contract types are recommended (FFP, T&M, LH) and why

• What CLIN structure is recommended

B. Technical approach In 10 pages or less, respondents should briefly describe their approach and relevant experience to fulfilling the following requirements:

1. Recruitment Strategy

• Describe your capability to recruit and retain personnel with active Top-Secret clearances, including timeframes for onboarding.

• Describe your approach to maintaining staffing levels and backfilling vacancies within government-required timeframes (10 business days to identify, 30 days to onboard).

2. Technical Approach

• Describe how your company would support the government’s mission-critical activities

• Describe your approach to managing and processing sensitive victim-related data across multiple systems (Sentinel, VNS, SharePoint, etc.)

• Provide examples of prior work where your staff conducted detailed data analysis, produced program statistics, or maintained operational tracking systems

• Describe your approach to developing, maintaining, and updating SOPs for technical and administrative processes

3. System Proficiency and Data Management

• Describe your experience working with federal case management or record management systems

• Describe your methods for ensuring consistency and accuracy when validating, verifying, and reconciling records across multiple systems

• Provide examples of tools, workflows, or quality assurance processes used to manage large datasets

• Describe your ability to produce detailed statistical reports and trend analyses based on programmatic data

4. Technical Skills

• Describe your company’s experience with advanced Microsoft Excel functions (e.g., pivot tables, concatenation, text-to-columns, filtering large datasets).

• Describe your technical capability to build, update, or maintain SharePoint sites and databases.

5. Communication

• Describe how your company would facilitate meetings, coordinating with federal agencies, or leading multi-stakeholder discussions.

• Describe how your personnel would communicate tactfully and professionally with victims, attorneys, law enforcement, and federal partners.

6. Concerns/Risks

Identify any concerns or risks associated with this effort

7. Alternatives Provide any alternative approaches or solutions

COMMUNICATION

The Contracting Officer (CO) and Contract Specialists (CS) shall be the only point of contact for official communications regarding this announcement.

CO: Melanie Markus Email: Mmarkus@fbi.gov

CS: Lindsey Werth Email: LWARREN@fbi.gov

RFI SUBMITTAL INSTRUCTIONS:

Questions Questions regarding this announcement shall be submitted by e-mail to the CO no later than 11:00am CT, September 18, 2026. Questions will be formatted with subject line identifying the RFI Title. Verbal questions will NOT be accepted. Questions will be answered by posting answers to the Sam.gov website by amendment to this RFI; accordingly, questions shall NOT contain proprietary or classified information. The Government does not guarantee that all questions will be answered.

Capabilities Statement Capabilities Statement must be received by the CO/CS prior to 11:00am CT, September 25, 2026.

mailto:Mmarkus@fbi.gov

BACKGROUND