Updated_Attachment C - Past Performance Questionnaire.docx

Past Performance Questionnaire Background This questionnaire will be used to provide information to support the Federal Bureau of Investigation (FBI) Procurement Team.

Message to the Assessor Your feedback is requested by the FBI to assist with establishing the performance history for the Contractor identified below. To expedite receipt of the requested information, the FBI requests that you e-mail the completed questionnaire(s) as a PDF to: swalker4@fbi.gov and dsampson@fbi.gov. Your support and participation in this matter is essential and greatly appreciated!

Instructions for Offeror and Assessor

· Offerors shall complete Sections I and II and provided to the Assessor (the Government / Commercial personnel that had experience with the Offeror on a previous relevant contract/project). The Assessor shall verify Sections I and II, complete the questionnaire, and submit to the Contracting Officer and Contract Specialist at the emails listed above.

· If any information in Section II is incorrect, please provide the correct information accordingly.

· Sections III through VI are to be completed in their entirety by the assessor.

· Use the following naming convention: Vol_4_PPQ_Company Name I. Customer Identification Customer or Agency Name

Customer or Agency Description

Geographic Description of Services Under This Contract (i.e., single location, multiple locations, CONUS (in U.S.), or OCONUS (Outside U.S.)

II. Current or Historical Contract Identification Contractor Name:

Contractor Address:

Contractor UEI:

Contract Number:

Email:

Contract Type:

Initial Period of Performance:

Current/Final Period of Performance:

Initial Contract Value (base only):

Current/final Contract Value (base and exercised options only):

Reason if Initial Contract Value and Current/final Contract Value above are different.

Brief description of services provided

Contractor Role (Prime or Subcontractor)

ASSESSOR

The information submitted by the company above is: CORRECT ☐ OR INCORRECT ☐

III. Assessor Information Assessor Name

Title

Phone Number/Email Address

Role (ex: PM/PCO/ACO/Contract Specialist/COR/Quality Assurance Specialist, etc.)

Assessor’s number of years working on contract

IV. Assessment Definitions The following definitions should be used in your assessment of the Contractor performance.

V. Performance Evaluation

OVERALL PROGRAM MANAGEMENT

(Example: Was the Contractor effective in integrating and coordinating all activities required to execute the contract? Did the Contractor appropriately assign responsibilities to its workforce?)

MANAGEMENT RESPONSIVENESS

(Example: Did Contractor management provide timely, complete, and quality problem identification? Did Contractor management provide effective business relations?)

MANAGEMENT OF PERSONNEL

(Example: Did the Contractor show an ability to select, retain, support, and replace personnel with the experience and expertise necessary to accomplish the Government’s requirement within schedule and budget?)

QUALITY OF TECHNICAL APPROACH

(Example: Were the provided services comprehensive, complete, and feasible? Did the provided services meet requirements and accommodate changing requirements?)

UNDERSTANDING OF REQUIREMENTS

(Example: Did the Contractor show an understanding of the scope of the requirements and an appreciation of the complexity of the requirements? If applicable, did the Contractor effectively identify flaws, inconsistencies, and other inaccuracies in technical direction?)

TIMELINESS OF PERFORMANCE

(Example: Was the Contractor successful in planning and proposing realistic schedules, monitoring performance, completing work on time, and implementing corrections / changes in a timely manner?)

QUALITY OF PERFORMANCE / CUSTOMER SATISFACTION

BUSINESS BEHAVIOR

(Example: Was the Contractor reasonable and cooperative at the corporate and program levels in response to changes in technical direction?)

COMMUNICATION

(Example: Did the Contractor work and communicate well with Contracting Officer, Contracting Officer’s Representative, other contractors, subcontractors, and Government staff?)

COST CONTROL

(Example: Was the Contractor successful in planning and proposing realistic costs, monitoring performance, operating at or below budget, and implementing corrections / changes in a cost - effective manner?)

Overall rating of Contractor’s Performance on contract being assessed.

VI. General Comments

Assessor’s Signature Date