15BNAS26Q00000083 P00001- Clinical Assesstment Tool SAM.pdf
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- Online Clinical Assessment Tool
- Solicitation number
- 15BNAS26Q00000083
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This is an Amendment to Solicitation (Modification 0001) for solicitation 15BNAS26Q00000083, issued by the Federal Bureau of Prisons National Acquisitions Section on August 21, 2026. The amendment redesignates the solicitation as a Small Business Set-Aside, updates the NAICS code to 512310, and extends the solicitation closing date to August 31, 2026 at 12:00 PM Central Time.
The solicitation seeks an online clinical reference, education, and competency assessment software program for nursing and advanced practice providers (PSC 7A21) on a firm fixed-price basis. The contract includes a base period from September 1, 2026 to August 31, 2027 with three line items covering Skills Core, Skills Respiratory, and Skills Rehab modules, followed by two one-year unexercised options (September 2027 to August 2029) and a third unexercised six-month extension option (September 2029 to February 2030). Evaluation will be based on three factors in descending order of importance: Technical Solution (clinical content, platform functionality, technical compatibility, implementation/training/support, and corporate experience), Past Performance, and Price. The technical solution factor is weighted significantly more important than price. Offerors must demonstrate at least five years of experience, evidence-based clinical content aligned with current guidelines, platform administration capabilities, 24/7 support availability, Internet-based subscription model compatibility with Windows 11, HTTPS/SSL encryption security, and ability to customize content for BOP use while maintaining version control.
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15BNAS26Q00000083/0001 Page 1 of 10
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
1. CONTRACT ID CODE PAGE OF PAGES
1 10
2. AMENDMENT/MODIFICATION NUMBER
3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER
15B70026PR000568
5. PROJECT NUMBER (If applicable)
15BNASCODE
Federal Bureau of Prisons National Acquisitions Section 320 First Street NW Suite 5005 Washington, DC 20534
Marleasia Johnson m16johnson@bop.gov
6. ISSUED BY CODE7. ADMINISTERED BY (If other than Item 6)
9A. AMENDMENT OF SOLICITATION NUMBER
15BNAS26Q00000083
CODE FACILITY CODE
8. NAME AND ADDRESS OF CONTRACTOR (Number, street, country, state and ZIP Code) (X)
X 9B. DATED (SEE ITEM 11)
08/21/2026
10A. MODIFICATION OF CONTRACT/ORDER
NUMBER
10B. DATED (SEE ITEM 13)
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
X XThe above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning ____copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.
CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT
ORDER NUMBER IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not, is required to sign this document and return _______ copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
The solicitation has been amended, re-designated as a Small Business Set-Aside, and published on SAM.gov. The designated NAICS code has also been revised to 512310.
THIS AMENDMENT EXTENDS THE SOLICITATION CLOSING DATE/TIME TO: 08/31/2026 - 12:00 CT US/Central
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
Marleasia Johnson Contracting Officer
(Signature of person authorized to sign)
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED
By (Signature of Contracting Officer)
16B. UNITED STATES OF AMERICA 16C. DATE SIGNED
Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243
15BNAS26Q00000083/0001 Page 2 of 10
Table of Contents
Section Description Page Number
Solicitation/Contract Form 1 Commodity or Services Schedule 2 Contract Clauses
52.202-1 Definitions (Jun 2020) 52.203-17 Contractor Employee Whistleblower Rights (Nov 2023) 52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (Nov 2021) 52.212-4 (DEV) Terms and Conditions-Commercial Products and Commercial Services (Nov
2023) (DEVIATION NOV 2025)
52.217-6 Option for Increased Quantity (Mar 1989) 52.217-7 Option for Increased Quantity-Separately Priced Line Item (Mar 1989) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.222-50 Combating Trafficking in Persons (Oct 2025) 52.222-55 Minimum Wages for Contractor Workers Under Executive Order 14026 (Jan 2022) 52.222-90 Addressing DEI Discrimination by Federal Contractors (APR 2026) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023)
52.242-71 EVALUATION OF CONTRACTOR PERFORMANCE UTILIZING CPARS (APR
2011) 2852.212-4 Contract Terms and Conditions, Commercial Items (FAR Deviation) (NOV 2020) 2852.222-70 Domestic Violence, Sexual Assault, and Stalking (DEC 2014) 2852.223-70 Unsafe Conditions Due to the Presence of Hazardous Material (NOV 2020)
508 COMPLIANCE WITH SECTION 508 OF THE REHABILITATION ACT OF 1973, 1998
AMENDMENTS
DOJ-02 Contractor Privacy Requirements (JAN 2022) DOJ-07 Prohibition On Access By Non-U.S. Citizens To DOJ IT Systems (MAR 2002) 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) DOJ-05 Security of Department Information and Systems (APR 2026)
3 List of Attachments 4 Solicitation Provisions
52.212-1 (DEV) Instructions to Offerors-Commercial Products and Commercial Services (Sep
2023) (DEVIATION NOV 2025)
52.212-2 (DEV) Evaluation-Commercial Products and Commercial Services (Nov 2021)
(DEVIATION NOV 2025)
15BNAS26Q00000083/0001 Page 3 of 10
Section 1 - Commodity or Services Schedule
Online clinical reference, education, and competency assessment software program is a system for assessing, providing, maintaining and monitoring ongoing knowledge, skills, and continuing clinical education of a professional. FSA
Firm Fixed Price
SCHEDULE OF SUPPLIES/SERVICES
CONTINUATION SHEET
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0001 Skills, Core
PSC: 7A21
Line Period of Performance: 09/01/2026 - 08/31/2027
Base Period
Delivery Schedule:
Delivery Description:
Delivery Number: 1 Delivery Required On: 09/30/2027 Quantity: 1.000000
Delivery Address:
Federal Bureau of Prisons Acquisitions Branch/National Acquisitions Section 320 First Street NW Room 901-5
WASHINGTON, DC 20534
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0002 Skills, Respiratory
PSC: 7A21
Line Period of Performance: 09/01/2026 - 08/31/2027
Base Period
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0003 Skills, Rehab
PSC: 7A21
Line Period of Performance: 09/01/2026 - 08/31/2027
Base Period
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
1001 Skills, Core
PSC: 7A21
Line Period of Performance: 09/01/2027 - 08/31/2028
Unexercised Option 1
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
1002 Skills, Respiratory
PSC: 7A21
Line Period of Performance: 09/01/2027 - 09/30/2028
Unexercised Option 1
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
15BNAS26Q00000083/0001 Page 4 of 10
1003 Skills, Rehab
PSC: 7A21
Line Period of Performance: 09/01/2027 - 08/31/2028
Unexercised Option 1
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
2001 Skills, Core
PSC: 7A21
Line Period of Performance: 09/01/2028 - 08/31/2029
Unexercised Option 2
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
2002 Skills, Respiratory
PSC: 7A21
Line Period of Performance: 09/01/2028 - 08/31/2029
Unexercised Option 2
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
2003 Skills, Rehab
PSC: 7A21
Line Period of Performance: 09/01/2028 - 08/31/2029
Unexercised Option 2
Previous : 1
Change: 0
Current : 1
YR $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
5001 Skills, Core
Six Month Extension
PSC: 7A21
Line Period of Performance: 09/01/2029 - 02/28/2030
Unexercised Option 3
Previous : 1
Change: 0
Current : 1
MO $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
5002 Skills, Respiratory
Six Month Extension
PSC: 7A21
Line Period of Performance: 09/01/2029 - 02/28/2030
Unexercised Option 3
Previous : 1
Change: 0
Current : 1
MO $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
5003 Skills, Rehab
Six Month Extension
PSC: 7A21
Line Period of Performance: 09/01/2029 - 02/28/2030
Unexercised Option 3
Previous : 1
Change: 0
Current : 1
MO $________ $_________________
Section 2 - Contract Clauses
A.1 ADDENDUM TO FAR 52.212-4, Contract Terms and Conditions, Commercial Items (FAR Deviation) (NOV 2020)
15BNAS26Q00000083/0001 Page 5 of 10
The terms and conditions for the following clauses are hereby incorporated into this solicitation and resulting contract as an addendum to FAR clause 52.212-4.
Clauses By Reference
52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): www.acquisition.gov
Clause Title Fill-ins (if applicable)
52.202-1 Definitions (Jun 2020)
52.203-17 Contractor Employee Whistleblower Rights (Nov 2023)
52.204-25 Prohibition on Contracting for Certain
Telecommunications and Video Surveillance Services or
Equipment (Nov 2021)
52.212-4 (DEV) Terms and Conditions-Commercial Products and
Commercial Services (Nov 2023) (DEVIATION NOV
2025)
52.217-6 Option for Increased Quantity (Mar 1989) Period of Time: "60 DAYS "
52.217-7 Option for Increased Quantity-Separately Priced Line
Item (Mar 1989)
Period of Time: "60 DAYS"
52.217-8 Option to Extend Services (Nov 1999) Period of Time: "60 DAYS"
52.217-9 Option to Extend the Term of the Contract (Mar 2000) (a) Period of Time: "60 DAYS"
(a) Days: "60 DAYS"
(c): "36 MONTHS "
52.222-50 Combating Trafficking in Persons (Oct 2025)
52.222-55 Minimum Wages for Contractor Workers Under
Executive Order 14026 (Jan 2022)
52.222-90 Addressing DEI Discrimination by Federal Contractors
(APR 2026)
52.232-40 Providing Accelerated Payments to Small Business
Subcontractors (Mar 2023)
15BNAS26Q00000083/0001 Page 6 of 10
Clause Title Fill-ins (if applicable)
52.242-71 EVALUATION OF CONTRACTOR PERFORMANCE
UTILIZING CPARS (APR 2011)
2852.212-4 Contract Terms and Conditions, Commercial Items (FAR
Deviation) (NOV 2020)
2852.222-70 Domestic Violence, Sexual Assault, and Stalking (DEC
2014)
2852.223-70 Unsafe Conditions Due to the Presence of Hazardous
Material (NOV 2020)
508 COMPLIANCE WITH SECTION 508 OF THE
REHABILITATION ACT OF 1973, 1998 AMENDMENTS
DOJ-02 Contractor Privacy Requirements (JAN 2022)
DOJ-07 Prohibition On Access By Non-U.S. Citizens To DOJ IT
Systems (MAR 2002)
52.204-9 Personal Identity Verification of Contractor Personnel
(Jan 2011)
DOJ-05 Security of Department Information and Systems (APR
2026)
[END OF ADDENDUM TO FAR 52.212-4]
Section 3 - List of Attachments
No Clauses
Identifier Title Number of Pages
1 Cover Letter-2.pdf 1 2 Competency Assessment Tool SOW.pdf 6 3 Evaluation Factors clinical assessment tool 06252026.pdf 4 4 Business Quotation Information.pdf 2
Section 4 - Solicitation Provisions
52.212-1 (DEV) Instructions to Offerors-Commercial Products and Commercial Services (Sep
2023) (DEVIATION NOV 2025)
(a) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. As a minimum, offers shall include—
15BNAS26Q00000083/0001 Page 7 of 10
(1) The solicitation number;
(2) The name, address, telephone number of the Offeror;
(3) The Offeror’s Unique Entity Identifier (UEI) and, if applicable, Electronic Funds Transfer (EFT) indicator;
(4) Information necessary to evaluate the factors contained in the provision at 52.212-2 or as described in the solicitation;
(5) Responses to provisions that require Offeror completion of information, representations, and certifications (other than those collected via the System for Award Management (SAM)); and
(6) A statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation and any solicitation amendments.
(b) Period for acceptance of offers. The Offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.
(c) Late submissions, modifications, revisions, and withdrawals of offers.
(1) Offerors are responsible for submitting offers and any modifications or revisions to the Government office designated in the solicitation by the time specified in the solicitation.
(2) Any offer, modification, or revision received after the time specified for receipt of offers is “late” and will not be considered unless it is received before award is made and the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition. However, a late modification of an otherwise successful offer that makes its terms more favorable to the Government will be considered at any time it is received and may be accepted.
(3) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.
(4) Offerors may withdraw their offers by written notice to the Government received at any time before award.
(d) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with Offerors. Therefore, the Offeror’s initial offer should contain the Offeror’s best terms. However, the Government reserves the right to conduct discussions, if necessary. The Government may reject any or all offers if such action is in the public interest, accept other than the lowest offer, and waive informalities and minor irregularities in offers received.
(e) Debriefings. If a postaward debriefing is given to requesting Offerors, the Government will disclose the following information, if applicable:
(1) The agency’s evaluation of the significant weak or deficient factors in the debriefed Offeror’s offer.
(2) The overall evaluated cost or price and technical rating of the successful Offeror and the debriefed Offeror and past performance information on the debriefed Offeror.
(3) The overall ranking of all Offerors when any ranking was developed by the agency during source selection.
(4) A summary of the rationale for award.
(5) For acquisitions of commercial products, the make and model of the product to be delivered by the successful Offeror.
15BNAS26Q00000083/0001 Page 8 of 10
(6) Reasonable responses to relevant questions posed by the debriefed Offeror as to whether the agency followed source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities.
(End of provision)
A.2 ADDENDUM TO FAR 52.212-1, Instructions to Offerors-Commercial Products and Commercial Services (Sep
2023) (DEVIATION NOV 2025)
The terms and conditions for the following provisions are hereby incorporated into this solicitation as an addendum to FAR provision 52.212-1.
Provisions By Full Text
[END OF ADDENDUM TO FAR 52.212-1]
52.212-2 (DEV) Evaluation-Commercial Products and Commercial Services (Nov 2021)
(DEVIATION NOV 2025)
Evaluation—Commercial Products and Commercial Services (Nov 2025)
(a) Evaluation factors. The Government will award a contract resulting from this solicitation to the responsible Offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors will be used to evaluate offers:TECHNICAL CAPABILITY, PAST PERFORMANCE, PRICE
[Insert evaluation factors in the relative order of importance. For requests for proposals, state: Evaluation factors other than price when combined are [significantly more important than price/approximately equal to price/significantly less important] than price. For invitations for bids, list only price and price-related factors.]
(b) Options (if applicable). The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. The evaluation of options does not obligate the Government to exercise the option(s).
c) Notice of award. A written notice of award or acceptance of an offer furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.
(End of provision)
EVALUATION FACTORS FOR AWARD
Online Clinical Reference, Education, and Skill Assessment Program for Nurses and APPs
• Purpose and Use This document provides proposed evaluation factors for a negotiated best-value acquisition under FAR Part 15. It is written for insertion into Section M of the solicitation and must be conformed to the final statement of work, Section L proposal instructions, contract type, and source selection plan before release.
• Basis for Award The Government intends to award a contract to the responsible offeror whose proposal represents the best value to the Government, considering the evaluation factors stated below. The Government may award to other than the lowest-priced offeror or the offeror with the highest non-price rating when the source selection authority determines that a price/non-price tradeoff is in the Government's best interest.
• The Government will evaluate proposals only against the factors and subfactors stated in the solicitation.
15BNAS26Q00000083/0001 Page 9 of 10
• A proposal that materially fails to meet a mandatory statement-of-work requirement may be rated Unacceptable and may be ineligible for award.
• The Government may consider proposal risks, assumptions, exceptions, or dependencies that could adversely affect performance, schedule, security, accessibility, or price.
• Evaluation Factors and Relative Importance Proposals will be evaluated under the following factors, listed in descending order of importance:
• Factor 1 - Technical Solution
• Factor 2 - Past Performance
• Factor 3 - Price Factor 1 is more important than Factor 2. Factor 2 is more important than Factor 3. When combined, the non-price factors are significantly more important than price. As competing proposals become more equal under the non-price factors, price may become increasingly important.
Factor 1 - Technical Solution The Government will evaluate the extent to which the proposed solution demonstrates a sound, complete, low-risk approach to satisfying the statement of work. Technical subfactors are listed in descending order of importance.
# Clinical Content, Evidence Base, and Competency Capability
• Offeror shall demonstrate breadth, depth, and relevance of clinical reference, skills-training, continuing-education, and competency-assessment content for nursing and advanced practice providers.
• Offeror shall demonstrate that clinical content is evidence-based, peer reviewed, aligned with current national guidelines and accreditation standards, and governed by a defined process for timely review and updates as standards of care change.
• Offeror shall demonstrate quality and usability of step-by-step procedural and skills guidance, including equipment lists, skills checklists, patient instructions, complications, competency tests, and supporting videos, images, or diagrams.
• Offeror shall demonstrate availability and currency of the integrated drug and medication reference.
• Offeror shall have the ability to award or document applicable continuing education unit credit for nursing and APP users, including the offeror's process for maintaining relevant approvals or accreditations.
• Offeror shall demonstrate ability to customize protocols, competency tests, nursing care plans, algorithms, and procedure documents for BOP use while preserving content integrity and version control.
Platform Functionality, Administration, and Reporting
• Offeror shall demonstrate that BOP administrators and institutional management staff may assign courses, manage skills training and competency assessments, track completion and progress, and review test scores using appropriate role-based access.
• Offeror shall demonstrate the ability to compile and export facility-level, agency-wide, and nationwide usage, performance, compliance, competency, documentation-quality, and trend reports.
• Offeror shall provide service available to an unlimited number of simultaneous users without stated limits or degradation in performance.
• Demonstrated controls for configuration, customization, user administration, data integrity, auditability, and retention of training and competency records.
Technical and Network Compatibility
• Offeror must document the proposal meets the required Internet-based subscription model, including no BOP-hosted server installation and no additional equipment requirement.
• Service must be compatible with Windows 11.
• Service may use only web connections through ports 80 or 443 only and support for IPv6 network configuration.
• Offeror must document use of HTTPS connections with at least 128-bit SSL encryption and a clear description of the current security architecture and any dependencies on third-party hosting or services.
• Offeror must document proposed method for icon-based user access which may be coordinated through BOP's information technology organization.
• Offeror must demonstrate availability, capacity, reliability, monitoring, backup, recovery, and continuity measures appropriate for 24-hour clinical access.
# Implementation, Training, Support, and Service Management
• Offeror shall provide an implementation plan, schedule, roles, milestones, configuration activities, testing, acceptance support, and transition to production use.
• Offeror shall demonstrate their ability to provide initial training for administrators and users, including training for administrative super users, tutorials, online manuals, and ongoing learning resources.
• Offeror shall attest to their ability to provide the clinical online reference tool and technical support 24 hours per day, 7 days per week, including paths for service escalation and targets for response.
• Offeror shall provide a plan for outage and interruption notification, including concurrent notification to the COR and facility point of contact in accordance with the SOW.
15BNAS26Q00000083/0001 Page 10 of 10
# Corporate Experience and Security Readiness
• Offeror shall demonstrate at least five years of specific experience providing comprehensive, evidence-based education programs designed to optimize nursing and APP performance.
• Offeror shall provide evidence of availability of personnel, management controls, and contingency resources needed to implement and sustain the service.
• Offeror shall demonstrate understanding of, and ability for timely compliance with the personnel security, background-check, clearance, access, confidentiality, and replacement-personnel requirements applicable to contractor staff.
Evaluation distinction: Corporate experience addresses the offeror's relevant history and capability to perform this type of work. Past performance, evaluated under Factor 2, addresses the quality of the offeror's performance on prior or current work.
Technical Evaluation Method Evaluators will consider strengths, weaknesses, significant weaknesses, deficiencies, and performance risk. The Government will assign an overall technical rating based on the proposal as a whole; the rating need not be a mathematical average of subfactor assessments.
Rating Definition Outstanding Proposal indicates an exceptional approach and understanding of the requirements, contains multiple strengths, and presents a very low risk of unsuccessful performance.
Good Proposal indicates a thorough approach and understanding of the requirements, contains at least one strength, and presents a low risk of unsuccessful performance.
Acceptable Proposal meets the requirements and indicates an adequate approach and understanding, with no deficiencies, and presents a moderate or lower risk of unsuccessful performance.
Marginal Proposal has not demonstrated an adequate approach or understanding and/or presents a high risk of unsuccessful performance; it may be correctable through discussions.
Unacceptable Proposal does not meet requirements, contains one or more deficiencies, and is unawardable unless the proposal is materially revised.
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