15BNAS26Q00000083- Clinical Assesstment Tool.pdf

15BNAS26Q00000083 Page 1 of 12

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 AND 30.

1. REQUISITION NUMBER

15B70026PR000568

PAGE 1 OF

5. SOLICITATION NUMBER

15BNAS26Q00000083

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

08/11/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Marleasia Johnson m16johnson@bop.gov

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

08/19/2026 14:00 CT

CODE 15BNAS

Federal Bureau of Prisons

National Acquisitions Section

320 First Street NW

Suite 5005

Washington, DC 20534

9. ISSUED BY UNRESTRICTED OR X SET ASIDE:100.00 % FOR

X SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

8(A)

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

541511

SIZE STANDARD:

10. THE ACQUISITION IS

SEE SCHEDULE

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM -

DPAS (15 CFR 700)

13b. RATING

X REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

14. METHOD OF SOLICITATION

BNASCODE15. DELIVER TO

Federal Bureau of Prisons Acquisitions Branch/National Acquisitions Section 320 First Street NW Room 901-5

WASHINGTON, DC 20534

CODE16. ADMINISTERED BY

FACILITY

CODE

CODE

TELEPHONE NUMBER

17a. CONTRACTOR/

OFFEROR

15B700CODE18a. PAYMENT WILL BE MADE BY

Federal Bureau of Prisons Central Office Business Office 320 First Street NW Suite 5006 Washington, DC 20534

Please ensure invoice ref the full contract/ order number

BOP-ADM-CO-

BUSINESSOFFICE@BOP.GOV

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Online clinical reference, education, and competency assessment software program is a system for assessing, providing, maintaining and monitoring ongoing knowledge, skills, and continuing clinical education of a professional. FSA Firm Fixed Price

See Continuation Sheet(s) (Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

ARE X ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE _____________________________

OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (Type or print)

Marleasia Johnson

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

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19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

15BNAS26Q00000083 Page 3 of 12

Table of Contents

Section Description Page Number

Solicitation/Contract Form 1 Commodity or Services Schedule 2 Contract Clauses

52.202-1 Definitions (Jun 2020) 52.203-17 Contractor Employee Whistleblower Rights (Nov 2023) 52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (Nov 2021) 52.212-4 (DEV) Terms and Conditions-Commercial Products and Commercial Services (Nov

2023) (DEVIATION NOV 2025)

52.217-6 Option for Increased Quantity (Mar 1989) 52.217-7 Option for Increased Quantity-Separately Priced Line Item (Mar 1989) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.222-50 Combating Trafficking in Persons (Oct 2025) 52.222-55 Minimum Wages for Contractor Workers Under Executive Order 14026 (Jan 2022) 52.222-90 Addressing DEI Discrimination by Federal Contractors (APR 2026) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023)

52.242-71 EVALUATION OF CONTRACTOR PERFORMANCE UTILIZING CPARS (APR

2011) 2852.212-4 Contract Terms and Conditions, Commercial Items (FAR Deviation) (NOV 2020) 2852.222-70 Domestic Violence, Sexual Assault, and Stalking (DEC 2014) 2852.223-70 Unsafe Conditions Due to the Presence of Hazardous Material (NOV 2020)

508 COMPLIANCE WITH SECTION 508 OF THE REHABILITATION ACT OF 1973, 1998

AMENDMENTS

DOJ-02 Contractor Privacy Requirements (JAN 2022) DOJ-07 Prohibition On Access By Non-U.S. Citizens To DOJ IT Systems (MAR 2002) 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) DOJ-05 Security of Department Information and Systems (APR 2026)

3 List of Attachments 4 Solicitation Provisions

52.212-1 (DEV) Instructions to Offerors-Commercial Products and Commercial Services (Sep

2023) (DEVIATION NOV 2025)

52.212-2 (DEV) Evaluation-Commercial Products and Commercial Services (Nov 2021)

(DEVIATION NOV 2025)

15BNAS26Q00000083 Page 4 of 12

Section 1 - Commodity or Services Schedule

SCHEDULE OF SUPPLIES/SERVICES

CONTINUATION SHEET

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Skills, Core

PSC: 7A21

Line Period of Performance: 09/01/2026 - 08/31/2027

Base Period

Delivery Schedule:

Delivery Description:

Delivery Number: 1 Delivery Required On: 09/30/2027 Quantity: 1.000000

Delivery Address:

Federal Bureau of Prisons Acquisitions Branch/National Acquisitions Section 320 First Street NW Room 901-5

WASHINGTON, DC 20534

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 Skills, Respiratory

PSC: 7A21

Line Period of Performance: 09/01/2026 - 08/31/2027

Base Period

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0003 Skills, Rehab

PSC: 7A21

Line Period of Performance: 09/01/2026 - 08/31/2027

Base Period

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 Skills, Core

PSC: 7A21

Line Period of Performance: 09/01/2027 - 08/31/2028

Unexercised Option 1

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1002 Skills, Respiratory

PSC: 7A21

Line Period of Performance: 09/01/2027 - 09/30/2028

Unexercised Option 1

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1003 Skills, Rehab

PSC: 7A21

Line Period of Performance: 09/01/2027 - 08/31/2028

Unexercised Option 1

1 YR $________ $_________________

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ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001 Skills, Core

PSC: 7A21

Line Period of Performance: 09/01/2028 - 08/31/2029

Unexercised Option 2

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2002 Skills, Respiratory

PSC: 7A21

Line Period of Performance: 09/01/2028 - 08/31/2029

Unexercised Option 2

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2003 Skills, Rehab

PSC: 7A21

Line Period of Performance: 09/01/2028 - 08/31/2029

Unexercised Option 2

1 YR $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

5001 Skills, Core

Six Month Extension

PSC: 7A21

Line Period of Performance: 09/01/2029 - 02/28/2030

Unexercised Option 3

1 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

5002 Skills, Respiratory

Six Month Extension

PSC: 7A21

Line Period of Performance: 09/01/2029 - 02/28/2030

Unexercised Option 3

1 MO $________ $_________________

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

5003 Skills, Rehab

Six Month Extension

PSC: 7A21

Line Period of Performance: 09/01/2029 - 02/28/2030

Unexercised Option 3

1 MO $________ $_________________

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Section 2 - Contract Clauses

A.1 ADDENDUM TO FAR 52.212-4, Contract Terms and Conditions, Commercial Items (FAR Deviation) (NOV 2020)

The terms and conditions for the following clauses are hereby incorporated into this solicitation and resulting contract as an addendum to FAR clause 52.212-4.

Clauses By Reference

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): www.acquisition.gov

Clause Title Fill-ins (if applicable)

52.202-1 Definitions (Jun 2020)

52.203-17 Contractor Employee Whistleblower Rights (Nov 2023)

52.204-25 Prohibition on Contracting for Certain

Telecommunications and Video Surveillance Services or

Equipment (Nov 2021)

52.212-4 (DEV) Terms and Conditions-Commercial Products and

Commercial Services (Nov 2023) (DEVIATION NOV

2025)

52.217-6 Option for Increased Quantity (Mar 1989) Period of Time: "60 DAYS "

52.217-7 Option for Increased Quantity-Separately Priced Line

Item (Mar 1989)

Period of Time: "60 DAYS"

52.217-8 Option to Extend Services (Nov 1999) Period of Time: "60 DAYS"

52.217-9 Option to Extend the Term of the Contract (Mar 2000) (a) Period of Time: "60 DAYS"

(a) Days: "60 DAYS"

(c): "36 MONTHS "

52.222-50 Combating Trafficking in Persons (Oct 2025)

52.222-55 Minimum Wages for Contractor Workers Under

Executive Order 14026 (Jan 2022)

15BNAS26Q00000083 Page 7 of 12

Clause Title Fill-ins (if applicable)

52.222-90 Addressing DEI Discrimination by Federal Contractors

(APR 2026)

52.232-40 Providing Accelerated Payments to Small Business

Subcontractors (Mar 2023)

52.242-71 EVALUATION OF CONTRACTOR PERFORMANCE

UTILIZING CPARS (APR 2011)

2852.212-4 Contract Terms and Conditions, Commercial Items (FAR

Deviation) (NOV 2020)

2852.222-70 Domestic Violence, Sexual Assault, and Stalking (DEC

2014)

2852.223-70 Unsafe Conditions Due to the Presence of Hazardous

Material (NOV 2020)

508 COMPLIANCE WITH SECTION 508 OF THE

REHABILITATION ACT OF 1973, 1998 AMENDMENTS

DOJ-02 Contractor Privacy Requirements (JAN 2022)

DOJ-07 Prohibition On Access By Non-U.S. Citizens To DOJ IT

Systems (MAR 2002)

52.204-9 Personal Identity Verification of Contractor Personnel

(Jan 2011)

DOJ-05 Security of Department Information and Systems (APR

2026)

[END OF ADDENDUM TO FAR 52.212-4]

15BNAS26Q00000083 Page 8 of 12

Section 3 - List of Attachments

Identifier Title Number of Pages

1 Cover Letter.pdf 2 Competency Assessment Tool SOW.pdf 3 Evaluation Factors clinical assessment tool 06252026.pdf 4 Business Quotation Information.pdf

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Section 4 - Solicitation Provisions

52.212-1 (DEV) Instructions to Offerors-Commercial Products and Commercial Services (Sep

2023) (DEVIATION NOV 2025)

(a) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. As a minimum, offers shall include—

(1) The solicitation number;

(2) The name, address, telephone number of the Offeror;

(3) The Offeror’s Unique Entity Identifier (UEI) and, if applicable, Electronic Funds Transfer (EFT) indicator;

(4) Information necessary to evaluate the factors contained in the provision at 52.212-2 or as described in the solicitation;

(5) Responses to provisions that require Offeror completion of information, representations, and certifications (other than those collected via the System for Award Management (SAM)); and

(6) A statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation and any solicitation amendments.

(b) Period for acceptance of offers. The Offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(c) Late submissions, modifications, revisions, and withdrawals of offers.

(1) Offerors are responsible for submitting offers and any modifications or revisions to the Government office designated in the solicitation by the time specified in the solicitation.

(2) Any offer, modification, or revision received after the time specified for receipt of offers is “late” and will not be considered unless it is received before award is made and the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition. However, a late modification of an otherwise successful offer that makes its terms more favorable to the Government will be considered at any time it is received and may be accepted.

(3) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(4) Offerors may withdraw their offers by written notice to the Government received at any time before award.

(d) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with Offerors. Therefore, the Offeror’s initial offer should contain the Offeror’s best terms. However, the Government reserves the right to conduct discussions, if necessary. The Government may reject any or all offers if such action is in the public interest, accept other than the lowest offer, and waive informalities and minor irregularities in offers received.

(e) Debriefings. If a postaward debriefing is given to requesting Offerors, the Government will disclose the following information, if applicable:

(1) The agency’s evaluation of the significant weak or deficient factors in the debriefed Offeror’s offer.

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(2) The overall evaluated cost or price and technical rating of the successful Offeror and the debriefed Offeror and past performance information on the debriefed Offeror.

(3) The overall ranking of all Offerors when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award.

(5) For acquisitions of commercial products, the make and model of the product to be delivered by the successful Offeror.

(6) Reasonable responses to relevant questions posed by the debriefed Offeror as to whether the agency followed source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities.

(End of provision)

A.2 ADDENDUM TO FAR 52.212-1, Instructions to Offerors-Commercial Products and Commercial Services (Sep

2023) (DEVIATION NOV 2025)

The terms and conditions for the following provisions are hereby incorporated into this solicitation as an addendum to FAR provision 52.212-1.

Provisions By Full Text

[END OF ADDENDUM TO FAR 52.212-1]

52.212-2 (DEV) Evaluation-Commercial Products and Commercial Services (Nov 2021)

(DEVIATION NOV 2025)

Evaluation—Commercial Products and Commercial Services (Nov 2025)

(a) Evaluation factors. The Government will award a contract resulting from this solicitation to the responsible Offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors will be used to evaluate offers:TECHNICAL CAPABILITY, PAST PERFORMANCE, PRICE

[Insert evaluation factors in the relative order of importance. For requests for proposals, state: Evaluation factors other than price when combined are [significantly more important than price/approximately equal to price/significantly less important] than price. For invitations for bids, list only price and price-related factors.]

(b) Options (if applicable). The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. The evaluation of options does not obligate the Government to exercise the option(s).

c) Notice of award. A written notice of award or acceptance of an offer furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

EVALUATION FACTORS FOR AWARD

Online Clinical Reference, Education, and Skill Assessment Program for Nurses and APPs

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• Purpose and Use This document provides proposed evaluation factors for a negotiated best-value acquisition under FAR Part 15. It is written for insertion into Section M of the solicitation and must be conformed to the final statement of work, Section L proposal instructions, contract type, and source selection plan before release.

• Basis for Award The Government intends to award a contract to the responsible offeror whose proposal represents the best value to the Government, considering the evaluation factors stated below. The Government may award to other than the lowest-priced offeror or the offeror with the highest non-price rating when the source selection authority determines that a price/non-price tradeoff is in the Government's best interest.

• The Government will evaluate proposals only against the factors and subfactors stated in the solicitation.

• A proposal that materially fails to meet a mandatory statement-of-work requirement may be rated Unacceptable and may be ineligible for award.

• The Government may consider proposal risks, assumptions, exceptions, or dependencies that could adversely affect performance, schedule, security, accessibility, or price.

• Evaluation Factors and Relative Importance Proposals will be evaluated under the following factors, listed in descending order of importance:

• Factor 1 - Technical Solution

• Factor 2 - Past Performance

• Factor 3 - Price Factor 1 is more important than Factor 2. Factor 2 is more important than Factor 3. When combined, the non-price factors are significantly more important than price. As competing proposals become more equal under the non-price factors, price may become increasingly important.

Factor 1 - Technical Solution The Government will evaluate the extent to which the proposed solution demonstrates a sound, complete, low-risk approach to satisfying the statement of work. Technical subfactors are listed in descending order of importance.

# Clinical Content, Evidence Base, and Competency Capability

• Offeror shall demonstrate breadth, depth, and relevance of clinical reference, skills-training, continuing-education, and competency-assessment content for nursing and advanced practice providers.

• Offeror shall demonstrate that clinical content is evidence-based, peer reviewed, aligned with current national guidelines and accreditation standards, and governed by a defined process for timely review and updates as standards of care change.

• Offeror shall demonstrate quality and usability of step-by-step procedural and skills guidance, including equipment lists, skills checklists, patient instructions, complications, competency tests, and supporting videos, images, or diagrams.

• Offeror shall demonstrate availability and currency of the integrated drug and medication reference.

• Offeror shall have the ability to award or document applicable continuing education unit credit for nursing and APP users, including the offeror's process for maintaining relevant approvals or accreditations.

• Offeror shall demonstrate ability to customize protocols, competency tests, nursing care plans, algorithms, and procedure documents for BOP use while preserving content integrity and version control.

Platform Functionality, Administration, and Reporting

• Offeror shall demonstrate that BOP administrators and institutional management staff may assign courses, manage skills training and competency assessments, track completion and progress, and review test scores using appropriate role-based access.

• Offeror shall demonstrate the ability to compile and export facility-level, agency-wide, and nationwide usage, performance, compliance, competency, documentation-quality, and trend reports.

• Offeror shall provide service available to an unlimited number of simultaneous users without stated limits or degradation in performance.

• Demonstrated controls for configuration, customization, user administration, data integrity, auditability, and retention of training and competency records.

Technical and Network Compatibility

• Offeror must document the proposal meets the required Internet-based subscription model, including no BOP-hosted server installation and no additional equipment requirement.

• Service must be compatible with Windows 11.

• Service may use only web connections through ports 80 or 443 only and support for IPv6 network configuration.

• Offeror must document use of HTTPS connections with at least 128-bit SSL encryption and a clear description of the current security architecture and any dependencies on third-party hosting or services.

• Offeror must document proposed method for icon-based user access which may be coordinated through BOP's information technology organization.

15BNAS26Q00000083 Page 12 of 12

• Offeror must demonstrate availability, capacity, reliability, monitoring, backup, recovery, and continuity measures appropriate for 24-hour clinical access.

# Implementation, Training, Support, and Service Management

• Offeror shall provide an implementation plan, schedule, roles, milestones, configuration activities, testing, acceptance support, and transition to production use.

• Offeror shall demonstrate their ability to provide initial training for administrators and users, including training for administrative super users, tutorials, online manuals, and ongoing learning resources.

• Offeror shall attest to their ability to provide the clinical online reference tool and technical support 24 hours per day, 7 days per week, including paths for service escalation and targets for response.

• Offeror shall provide a plan for outage and interruption notification, including concurrent notification to the COR and facility point of contact in accordance with the SOW.

# Corporate Experience and Security Readiness

• Offeror shall demonstrate at least five years of specific experience providing comprehensive, evidence-based education programs designed to optimize nursing and APP performance.

• Offeror shall provide evidence of availability of personnel, management controls, and contingency resources needed to implement and sustain the service.

• Offeror shall demonstrate understanding of, and ability for timely compliance with the personnel security, background-check, clearance, access, confidentiality, and replacement-personnel requirements applicable to contractor staff.

Evaluation distinction: Corporate experience addresses the offeror's relevant history and capability to perform this type of work. Past performance, evaluated under Factor 2, addresses the quality of the offeror's performance on prior or current work.

Technical Evaluation Method Evaluators will consider strengths, weaknesses, significant weaknesses, deficiencies, and performance risk. The Government will assign an overall technical rating based on the proposal as a whole; the rating need not be a mathematical average of subfactor assessments.

Rating Definition Outstanding Proposal indicates an exceptional approach and understanding of the requirements, contains multiple strengths, and presents a very low risk of unsuccessful performance.

Good Proposal indicates a thorough approach and understanding of the requirements, contains at least one strength, and presents a low risk of unsuccessful performance.

Acceptable Proposal meets the requirements and indicates an adequate approach and understanding, with no deficiencies, and presents a moderate or lower risk of unsuccessful performance.

Marginal Proposal has not demonstrated an adequate approach or understanding and/or presents a high risk of unsuccessful performance; it may be correctable through discussions.

Unacceptable Proposal does not meet requirements, contains one or more deficiencies, and is unawardable unless the proposal is materially revised.