15. Attachment 8, PPS.pdf

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AVS Safety, Technical and Analytical Support Services
Solicitation number
6973GH-20-R-00137
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This document contains a past performance survey for a federal contract opportunity to provide Aviation Safety (AVS) Safety, Analytical and Technical Support Services. The survey collects feedback on a contractor's past performance on a referenced contract through a series of questions in key areas such as cost control, quality and timeliness of services, business relations and management, customer satisfaction, and integrity. Respondents are asked to provide assessments in each area as Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory, and include optional comments to support their responses. The solicitation number for the AVS Safety, Technical and Analytical Support Services opportunity is 6973GH-20-R-00137, with responses to the past performance survey due by October 14, 2020.

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6973GH-20-R-00137

Attachment 8

AVS Safety, Analytical Technical Support Services

PROCUREMENT SENSITIVE WHEN COMPLETED

FOR OFFICIAL USE ONLY

PROCUREMENT SENSITIVE WHEN

COMPLETED FOR OFFICIAL USE ONLY

SIR/RFO No. 6973GH-20-R-00137

AVIATION SAFETY (AVS) SAFETY, ANALYTICAL AND TECHNICAL SUPPORT SERVICES

PAST PERFORMANCE SURVEY

To:

Organization:

Fax No.: E-mail Address:

Date: Number of Pages (including this sheet): 5 in total

Your name was provided as a point of contact for the following:

Contractor Name:

Contract Number:

Project Title:

In regard to the above contractor’s performance on the referenced contract, please complete the attached Past Performance Survey and return as follows:

Send to: Cynthia Cooper, Contracting Officer

E-mail Address: cynthia.cooper@faa.gov

Please provide your response no later than October 14, 2020, 2:00 p.m. CST

Thank you!

mailto:cynthia.cooper@faa.gov

Attachment 8

AVS Safety, Analytical Technical Support Services

PROCUREMENT SENSITIVE WHEN COMPLETED

FOR OFFICIAL USE ONLY

Offeror to complete this page:

1. Name of Contractor:

2. Provide a brief description of the referenced contract and why it is relevant to 6973GH-20-R-00137:

3. Type of contract; e.g., firm fixed-price, cost-reimbursable:

4. Contractor Role (circle one): Prime Contractor, Subcontractor _______________________________________

4. Contract Number (if applicable):

5. Total Contract Amount (if a Subcontract, then include value of subcontract):$

6. Date of Contract Award:

7. Contract Period of Performance: Start End

8. Was a deficiency notice issued?

9. Was a Cure Notice issued?

If so, was the issue successfully resolved?

If so, was the issue successfully resolved?

10. Was a Show Cause issued? If so, was the issue successfully resolved?

Name of Responding Point of Contact:

Agency/Organization:

Mailing Address:

Telephone Number:

E-mail Address: __________________________________________________________________

Attachment 7

PAST PERFORMANCE QUESTIONNAIRE

1. Please complete this questionnaire. E-mail the completed questionnaire to the address as shown in the letter. Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages. Responses will be treated as source selection sensitive information.

2. PERFORMANCE QUALITY ASSESSMENT DEFINED:

EXCEPTIONAL (E) Performance meets contractual requirements and exceeds many to the

Government’s benefit. The category being assessed was accomplished with minor problems for which corrective actions taken by the contractor were highly effective.

VERY GOOD (VG) Performance meets contract requirements and exceeds some to the

Government’s benefit. The category being assessed was accomplished with some minor problems, for which corrective actions taken by the contractor were highly effective.

SATISFACTORY (S) Performance meets contract requirements. The category being assessed contains some minor problems, for which corrective actions taken by the contractor appear to be or were satisfactory.

MARGINAL (M) Performance does not meet some contractual requirements. The category being assessed reflects a serious problem, for which the contractor has not identified corrective actions. The contractor’s proposed actions appear only marginally effective or not fully implemented.

UNSATISFACTORY (U) Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The category being assessed contains a serious problem(s), for which the contractor’s corrective actions were ineffective.

NOT APPLICABLE (NA) Unable to provide a score. Performance in this area not applicable to effort assessed.

3. For each item on the questionnaire, select the appropriate quality assessment and provide supporting narrative for your response.

COST CONTROL

(1) Contractor’s cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/underrun, Government-imposed schedule changes, etc.)

EXCEPTIONAL(E)

VERY GOOD (VG)

SATISFACTORY (S)

MARGINAL(M)

UNSATISFACTORY (US

NOT APPLICABLE (N/A)

COMMENTS:

(2) How effective did the contractor use innovation and efficiencies to enhance contract performance and reduce cost?

SATISFACTORY (S)

MARGINAL(M)

QUALITY AND TIMELINESS OF SERVICES

(3) Did the contractor deliver according to the agreed-to schedule? What were the causes of any schedule variances?

SATISFACTORY (S)

MARGINAL(M)

(4) Has the Contractor ever been issued a contract discrepancy report (CDR)?

If yes, provide circumstance(s).

Yes __ No ___

Circumstances(s):

(5) How well did contractor meet response times?

SATISFACTORY (S)

MARGINAL(M)

(6) Did the contractor provide timely and accurate deliveries of contract data reports (CDRLS)?

SATISFACTORY (S)

MARGINAL(M)

BUSINESS RELATIONS – EFFECTIVE MANAGEMENT

(7) How well did the contractor’s organizational support structure provide an adequate span of control and supervision?

SATISFACTORY (S)

MARGINAL(M)

(8) How well did the contractor team with his/her subcontractors?

SATISFACTORY (S)

MARGINAL(M)

(9) How would you rate the contractor’s ability to maintain/retain skilled workforce?

SATISFACTORY (S)

MARGINAL(M)

(10) How well did the contractor manage an effective security program?

SATISFACTORY (S)

MARGINAL(M)

(11) How would you rate the contractor’s ability to promptly obtain security clearances for hired personnel?

SATISFACTORY (S)

MARGINAL(M)

(12) How would you rate the contractor’s utilization of appropriately skilled employees, equipment and materials to accomplish work requirements?

SATISFACTORY (S)

MARGINAL(M)

(13) How well did the contractor meet emergency requirements?

SATISFACTORY (S)

MARGINAL(M)

(14) How would you rate the contractor’s workforce recruitment, training, qualification and certification programs during mobilization and transition?

SATISFACTORY (S)

MARGINAL(M)

(15) Did the contractor comply with contract terms and conditions?

SATISFACTORY (S)

MARGINAL(M)

CUSTOMER SATISFACTION

(16) How would you rate the contractor’s on-site upper management personnel?

SATISFACTORY (S)

MARGINAL(M)

(17) How effectively did the contractor provide customer support?

SATISFACTORY (S)

MARGINAL(M)

(19) How would you rate overall customer satisfaction with the contractor’s performance?

SATISFACTORY (S)

MARGINAL(M)

INTEGRITY

(20) How well did the contractor identify inefficiencies that could adversely affect performance, and take corrective or preventive action to resolve problems?

SATISFACTORY (S)

MARGINAL(M)

(21) Did the contractor comply with the Service Contract Act and Davis-Bacon Act (i.e., were certified payrolls submitted timely)?

SATISFACTORY (S)

MARGINAL(M)

(22) Has the contractor ever been given a cure notice, a show cause notice, a suspension of payment, or had a claim denied? If yes, provide circumstance(s).

Yes __ No ___ N/A __

Circumstances(s):

(23) Given the choice, would you award to this contractor again? If no, state why.

Yes ___ No __

Supporting Narrative:

(24) Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

Yes __ No ___

Contract/Program: _____________________________________________________________

Point of Contact Name: _________________________________________________________

Point of Contact Phone Number: __________________________________________________

Other information: _____________________________________________________________

Thank you for your assistance in completing this questionnaire!

SIR/RFO No. 6973GH-20-R-00137

File details come from the government source that posted it. Updated .