140R3021R0031_ATTACHMENT_1_Performance_Work_Statement.pdf

PARKER DAM

LAND MANAGEMENT

AND

PUBLIC SAFETY SERVICES

PERFORMANCE WORK STATEMENT (PWS)

1.0 General

The United States Department of the Interior, Bureau of Reclamation, Lower Colorado Region, (Reclamation) has a requirement for well-trained, highly capable, armed Land Management and Public Safety personnel. Parker Dam is a federally owned property located on the Colorado River, approximately twenty-five (25) miles south of Lake Havasu City, Arizona, and approximately fourteen (14) miles north of Parker, Arizona. The work site is near La Paz County, Arizona, and San Bernardino County, California.

Reclamation has determined Parker Dam requires a professional level of Land Management and Public Safety services with personnel capable of addressing public safety, suspicious acts, Parker Dam load limit violations and unauthorized visitor activities at Parker Dam. Personnel performing these duties shall be proactive in identifying, assessing, monitoring, and reporting Public Safety, Land Management and Parker Dam vehicle load limit violations as they occur or appear to be taking place at Parker Dam. The purpose of this contract is to meet the established need.

Public Safety and Land Management personnel shall work closely and coordinate efforts with Parker Dam Facility Management and local, state, county, and Federal law enforcement agencies. All personnel working under this Contract shall identify threats related to the safety of themselves, the employees and the visiting public. Assigned personnel shall be a deterrent to any unlawful acts at Parker Dam, related to Public Safety and Land Management, and shall contact the appropriate law enforcement and emergency services needed to mitigate threats to public safety and violations related to accessing Reclamation Lands. In their day-to-day functions, assigned personnel shall communicate verbally with visitors as necessary to perform their job, provide answers to questions and maintain a safe environment. Assigned personnel shall comply in all aspects with this Performance Work Statement (PWS).

The Contractor shall provide all management, supervision, personnel, labor, training, and equipment, including supplies, materials, licenses, permits, certificates, transportation, insurance, pre-employment screening reports for all individuals assigned to work under this contract.

The Contracting Officer's Representative (COR) will be designated in writing at the time of contract award. The COR will inspect work quality and bring any deficiencies to the Contractor’s attention. The Contractor shall communicate performance of work to the COR.

The Contractor shall accomplish the specific tasks for all the areas listed in this section, in accordance with the specific tasks and frequencies, as described below. The Contractor shall coordinate with the COR regarding all aspects of these tasks.

The Contractor shall provide on-site supervision of its employees at all times and shall maintain sufficient coverage when personnel call in sick or schedule leave. The Contractor shall maintain its own time and attendance reporting records and be ready to deliver copies for spot checks any time the Government makes such a request.

All services provided under this contract by the Contractor shall NOT be considered within the scope of Federal employment and, as such, none of the benefits of Federal employment will be conferred under this contract.

Federally Recognized Holidays are listed below:

New Year’s Day Labor Day Martin Luther King Jr’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

2.0. Quality Control and Assurance

2.1.1. Quality Control Plan

The work rendered under the contract is subject to Government inspection during any or all times of the Contractor's work. Quality of work shall be of a high standard, as defined within this work statement.

2.1.2 Quality Control Plan Contents

The plan shall include, as a minimum:

• A self-inspection system covering all the services listed in Section 6.0. It must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished, or the title of the individual(s) who will perform the inspections.

• The methods for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

• A description of the Contractor's employee award/incentive program, if any, and the Contractor's discipline procedures, to be used when either superior or deficient performance is noted by either the Contractor's quality control monitors or by the Government.

• Under no circumstance shall individuals appointed as quality control monitors serve as uniformed employees working under this contract.

• A description of the Contractor's procedure and criteria for performing background checks when screening potential employees.

• A method of maintaining onsite records of all inspections conducted by the Contractor and necessary corrective action taken. These records shall be made available to the Government upon request during the term of the contract.

• Quality control inspection checklists used to conduct inspections which include, as a minimum, checks of: uniform and appearance; accessories, i.e. weapon holsters, batons, etc.; attendance; demeanor while working with the public; and ability to perform all required services.

2.1.3 Quality Control Plan Submittal

The Contractor shall establish and maintain a complete Quality Control Plan (QCP) to ensure the requirements of the contract are met. One copy of the Contractor's QCP shall be provided to the COR/ and Contract Specialist for acceptance within thirty (30) days following the contract award date. A revised copy of the QCP shall also be provided to the COR and Contract Specialist for approval within five (5) days as changes occur.

2.1.4. Quality Assurance

The Government will conduct quality assurance evaluations in accordance with clause paragraph FAR 52.212-4, paragraph (a) Inspection/Acceptance, Performance Requirement Summary. The Government's Quality Assurance Surveillance Plan (QASP) will be designed to measure the effectiveness of the Contractor's Quality Control Plan.

3.0. Safety and Health

3.1. Safety and Health Requirements

The Contractor's employees shall operate in compliance with all Federal, State, and local safety codes. The Contractor shall not require any employee in the performance of this contract to work under conditions which are unsanitary, hazardous, or dangerous to the employee's health or safety, as determined under safety and health standards promulgated by the Secretary of Labor under Section 107 of the Contract Work Hours and Safety Standards Act (40 U.S.C. 327 et seq), as amended, and Reclamation Safety and Health Standards (RSHS) (2009 Edition), including the ERRATA dated 2005, published by the Bureau of Reclamation. The Contractor may obtain the RSHS manual from:

• The Bureau of Reclamation’s web site at:

http://www.usbr.gov/ssle/safety/RSHS/rshs.html

The Contractor shall comply with all applicable safety and occupational health requirements set forth in 29 CFR 1910, OSHA's General Industry Standards and with the (RSHS) (2014 Edition), including the ERRATA dated 2014, published by the Bureau of Reclamation. In the case of a conflict between 29 CFR 1910, OSHA's General Industry Standards and the (RSHS) (2014 Edition), including the ERRATA dated 2014, the more stringent requirements shall apply.

• 29 CFR 1910 - OCCUPATIONAL SAFETY AND HEALTH STANDARDS

https://www.gpo.gov/fdsys/granule/CFR-2013-title29-vol5/CFR-2013-title29-vol5-part1910

If the Contractor fails or refuses to promptly comply with safety requirements, the CO may issue an order stopping all or part of the work until satisfactory corrective action has been taken.

http://www.usbr.gov/ssle/safety/RSHS/rshs.html

3.1.1. Safety Program

The Contractors safety program will comply with the mandates prescribed in Section 3 of the RSHS manual and amendments or revisions. The safety program should include the following information as a minimum:

• The names of employees who are CPR trained and certified.

• What arrangements have been made for emergency medical care?

• The Drug-Free Workplace program.

The Contractor shall comply with all safety and material data submittal requirements contained in the RSHS manual and revisions thereto.

The Contractor shall maintain an accurate record of, and shall report to the Contracting Officer (or authorized representative) in the manner prescribed by the Contracting Officer, all cases of death, occupational diseases, or traumatic injury to employees or the public involved, and property damage in excess of $2,500 occurring during performance of work under this contract.

The rights and remedies of the Government provided in this paragraph are in addition to any other rights and remedies provided by law or under this contract.

In the event there is a conflict between the requirements contained in any of the safety documents referenced herein, the more stringent requirements shall prevail.

3.1.2. Reporting Injuries and Illnesses

The Contractor shall report accidents, injuries, or illnesses. If a contractor-employee is injured, the Contractor shall complete Form 7-2077 Contractors Report of Recordable Injury/Illness and submit the form to the COR within 24 hours of the incident.

On the 2nd day of each month, the Contractor shall submit, to the COR, a Reclamation Form No. 7-2218, Contractor Monthly Summary of Occupational Injuries/Illnesses Experience (see Section 3 of the RSHS), for the previous month. Form No. 7-2218 shall be used by the Contractor to report the number of hours employees are on the jobsite.

3.1.3. Safety Program Submittals

The Contractor shall submit a written proposed safety program within thirty (30) days of the contract award date.

4.0. Government-Furnished Property, Facilities and Services

The Government will furnish only the facilities, equipment, materials, and services listed in this Section to the Contractor for use in the performance of work under the contract.

4.1. Government-Furnished Property

The Government will deliver to the Contractor, at the time and locations stated in this contract, the Government-furnished property, equipment and materials described below. If that property, equipment, or materials, suitable for its intended use, is not delivered to the Contractor, the

Contracting Officer shall equitably adjust affected provisions of this contract in accordance with the Changes paragraph of clause FAR 52.243-1 when;

• The Contractor submits a timely written request for an equitable adjustment and

• The facts warrant an equitable adjustment.

Title to Government-furnished property shall remain with the Government. The Contractor shall use the Government-furnished property only in connection with this contract. The Contractor shall maintain adequate property control records in accordance with sound industry practice and shall make such records available for Government inspection at all reasonable times.

Upon delivery of Government-furnished property to the Contractor, the Contractor assumes the risk and responsibility for its loss or damage, except:

• For reasonable wear and tear;

• To the extent property is consumed in performing this contract; or

• As otherwise provided for by the provisions of this contract.

Upon completing this contract, the Contractor shall follow the instructions of the Contracting Officer regarding the disposition of all Government-furnished property, equipment, and materials not consumed in performing this contract or previously delivered to the Government. The Government will provide the following property:

• Log book, to be completed by Contractor personnel.

• Clearing barrel for clearing firearms as needed.

• Weapons storage case.

The Contractor shall be back charged for any lost or damaged equipment, and for any actions the Government takes due to loss or damage, such as re-keying locks. The Government will not provide routine office supplies or services, e.g., pens, pencils, copying.

4.2. Government-Furnished Facilities

The Government will provide the Contractor a storage room/closet for weapons storage case, equipment, office materials, etc. All such facilities will be provided in an as-is condition.

4.3. Government-Furnished Services

The Government will provide the Contractor with access to the commercial telephone service.

The telephone system is to be used for business purposes only. In the case of a personal emergency only, employees may use the telephone system.

5.0. Submittals

5.1. Submittal Requirements

The Contractor shall submit required data to the CO and COR at the times indicated.

The List of Contractor Submittals lists the submittals required by this contract except those submittals which are required conditionally, required by entities other than the Bureau of Reclamation, or which are periodic in nature.

Each item in the List of Contractor Submittals will be assigned a Required Submittal Number (RS). Each submittal by the Contractor shall include all materials required for one RSN under cover of a transmittal letter. Or, at the Contractor's option, all materials required for more than one RSN may be submitted under cover of the same transmittal letter provided they are required by the same responsible code. The Contractor's transmittal letter shall also include:

• Reference to the Bureau of Reclamation contract number and title.

• Complete list of RSN(s) for which material is being submitted.

• Identification of responsible code for each RSN as listed in the List Contractor

Submittals.

• List of materials being submitted under each RSN.

• Identification of the submittal as an original submittal for the RSN(s) or a resubmittal.

5.1.1. Review of Submittals Furnished for Approval

Except as otherwise provided in the PWS for specific submittals, the Government will require seven (7) calendar days for review of each submittal or resubmittal furnished by the Contractor for acceptance. This review time will apply to each separate submittal or resubmittal whether the submittals are accepted, not accepted, or returned for revision.

Unless otherwise specified, one set of the submittals required for acceptance will be returned to the Contractor either accepted, not accepted, or conditionally accepted, and will be marked to indicate changes, if required. Submittals that are not accepted or that require changes or revisions shall be revised and resubmitted for acceptance, and shall show changes and revisions with revision date. All requirements specified for the initial submittal shall apply to any resubmittals required. Unless otherwise specified, all submittals which are to be resubmitted shall be resubmitted by the Contractor within seven (7) calendar days after the Contractor has received the Government's comments. The Government will provide email addresses and phone numbers for the below personnel at the Post-Award Conference.

5.1.2. Addresses

The Contractor shall send the submittals to the applicable addresses listed below as required by the List of Contractor Submittals.

CO (Contracting Officer), CS (Contracting Specialist) at:

Bureau of Reclamation Lower Colorado Regional Office Attention: Contracting, LC-10200 P.O. Box 61470 Boulder City, NV 89006-1470

COR (Contracting Officer's Representative) at:

Bureau of Reclamation Lower Colorado Dams Office Attention:

Security Officer, LCD-10002 P.O. Box 60400 Boulder City, NV 89006

6.0. Land Management and Public Safety Requirements

6.1. Key and Access Card Control

The Contractor shall establish and implement methods of ensuring all keys and access cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys and access cards issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key and access card control and shall include them in the Quality Control Plan (QCP).

The Contractor shall report the occurrence of a lost key or access card to the COR, no later than the start of the next duty day after the Contractor or employee becomes aware of the loss.

In the event keys or access cards are lost or duplicated, the Contractor shall be required, upon direction of the COR, to re-key or replace the affected lock or locks. However, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks and or re keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks or access cards shall be deducted from the monthly payment due the Contractor.

Government-issued keys and access cards shall not be used by any person(s) other than the Contractor's employees. Contractor employees shall not open locked areas to permit entrance of persons other than Contractor's employees. The Contractor shall retrieve keys and access cards from their terminated employees prior to the employees final departure and notify the COR. All keys and access cards shall be returned to the COR upon completion of the contract and prior to final payment.

7.0. Contractor Personnel Requirements

7.1. General

The Contractor shall furnish an adequate number of personnel skilled in all trades necessary to fulfill the contract requirements. The Contractor shall possess, and carry on their person while in performance of their duties, all licenses to perform required services in the States in which the facility resides, i.e., guard card, firearms licenses, etc. For example, if the facility resides on a border of two states all armed personnel shall be required to possess licenses in both states. In the event there is a conflict between the requirements contained in any of the state documents referenced herein, the more stringent requirements shall prevail.

7.1.1. Employee Appearance and Conduct

While on duty, the Contractor's employees shall wear a neat, well-fitting uniform, which will include, at a minimum, uniform shirt, pants, hat, and a jacket. The wear of the jacket will be at the discretion of the contract employee. The Contractor’s logo/patch shall be clearly visible from the front. The appearance of the uniform shall be maintained so that all items fit well and display a favorable public image. Uniforms are to be approved by the Bureau of Reclamation before they can be used on-site. The uniforms for the Contractor's employees shall be well maintained and in good condition throughout the life of the contract. The uniforms for the Contractor's employees shall not be worn-looking, frayed, torn, and/or exhibit noticeable wear and tear.

Unsanitary dress or grooming standards will not be tolerated. Employees shall not be allowed to perform their duties if improperly dressed.

7.2. Employee Requirements, Physical Condition and Training

All uniformed contract employees must meet the following minimum requirements:

• United States Citizenship: All employees must be a United States citizen.

• Age: All employees shall be a minimum of twenty-one (21)-years of age.

• Education: All employees must possess, at minimum, a high school diploma, or equivalency.

• Health-Physical: All employees must be in good physical health, without physical defects or abnormalities which would interfere with performing the duties required by this contract. Additionally, all assigned personnel shall be physically able to perform all duties required by the contract including working outside in the temperature extremes of summer and winter. Basic physical stamina in all its forms (endurance, temperature/climate, etc.) is a basic requirement of this position. Individuals deemed incapable of meeting the physical requirements of their assigned position will be removed from the contract.

• Health-Mental: All employees shall be mentally alert and emotionally stable.

Employees must not have detectable neurotic or psychotic conditions which would adversely affect their ability to work and cooperate with others, and to act properly during situations involving mental stress or prevent them from performing the duties required by this contract.

• License: All employees shall maintain the basic State licensing requirements for the states in which the facilities reside where they perform their duties. Armed personnel shall carry their applicable firearm license/permits on their person while on duty, unless state law requires the Contractor to maintain the records. The Contractor shall furnish a copy of this record to the COR for examination upon request. The Contractor is responsible for verifying the current requirements and comply with any changes made during the period of performance of the contract.

• Language: All employees shall speak and write English fluently and be able to read, comprehend, and compose coherent written reports in English.

7.2.1. Employee Medical Standards

The Contractor shall ensure that all individuals have no medical conditions which would preclude them from being able to carry out the functions of their assigned work.

7.2.1.1 Pre-employment Medical Examination

The Contractor shall be responsible for ensuring that all assigned personnel have undergone a pre-employment medical examination. The Contractor shall not assign personnel to work on-site until a medical examination has been completed. The Contractor shall be responsible for all costs associated with pre-employment medical examinations.

The Contractor shall provide the COR with written confirmation from the medical professional(s) that all pre- employment medical examinations and tests have been successfully completed for all employees who will be performing work on-site under the contract within thirty (30) days following the contract award date.

7.2.1.2. Drug Screening

7.2.1.2.1. Initial Drug Screening

The Contractor shall ensure that all employees have no established medical history or medical diagnosis of habitual alcoholism or drug addiction. The Contractor is responsible for the costs of all of the employee drug screenings that are required and performed during the life of the contract, and shall maintain all records. As part of the medical examination, the Contractor shall ensure that all uniformed personnel submit to an initial urine drug screening that tests for the following five (5) substances at the following cutoff levels (nanogram per milliliter, ng/ml):

Substance Cutoff Level (ng/ml} Marijuana metabolites 50 Cocaine metabolites 300 Opiate metabolites 2,000 Phencyclidine 25 Amphetamines 1,000

7.2.1.2.2. Drug Screening Methodology

Drug screening methodology shall conform to the U.S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration's (SAMHSA) "Mandatory Guidelines for Federal Workplace Drug Testing Programs". These guidelines can be accessed via the internet at: www.health.org/workplace. The Contractor is strongly urged to utilize one of the laboratories listed on SAMSHA's "Current List of Laboratories Which Meet Minimum Standards To Engage in Urine Drug Testing for Federal Agencies", which is accessible via the Internet at:

www.health.or-labs/index.htm or at: http://wmcare.samsha, gov; this list is updated on a monthly basis. If the Contractor chooses to use a laboratory not shown on SAMSHA's current list, the Contractor is strongly advised to verify whether the laboratory's methodology conforms with SAMSHA's guidelines prior to utilizing that laboratory to perform drug screenings.

7.2.1.2.3. Non-negative Reading

The presence of a non-negative reading shall automatically disqualify an applicant from working under this contract. Since most drugs are metabolized within a short period of time (from several hours to several days), the Contractor shall not permit any applicant to take multiple tests in order to receive an acceptable reading.

http://www.health.org/workplace http://www.health.or-labs/index.htm

7.2.2. Lautenberg Amendment

Persons who are prohibited by 18 U.S.C. 922(d) (9) and (g) (9), Lautenberg Amendment, from possessing firearms shall not be armed under this contract. This includes persons who have been convicted of, or charged with a felony, or who have been convicted of a misdemeanor crime of domestic violence, or who are subject to a court order that restrains the person from harassing, stalking, or threatening. The Contractor shall be required to comply with the Lautenberg Amendment for all armed personnel employed under this contract. The Contractor shall provide evidence of compliance to the COR prior to the employee assuming any duties under this contract.

7.2.3. Required Firearms Training and Arming Certifications

The Contractor shall be responsible for providing required firearms training for all armed employees performing under this contract. Armed employees must maintain certifications for Arizona and California and comply with each states applicable arming requirements. The Contractor shall provide the COR with updated firearms certifications upon completion of each individuals training and no later than three (3) days following the firearms certification completion. Armed personnel shall be trained in Use of Force tactics, i.e., escalation and de-escalation of force, secondary Use of Force equipment, etc.

7.2.4. Employee Security and Identification

The Contractor's employees must complete and submit all required paperwork, fingerprint cards, and applications to the Office of Personnel Management (OPM) at least fourteen (14) days prior to their commencement of work on-site. The Contractor shall notify the COR in writing of any addition, deletion, or change in work assignment within 24 hours of such change.

Prior to assignment at any Reclamation facility, the Contractor shall ensure all contract employees have been favorably adjudicated, in accordance with Reclamation Directives & Standards SLE 01-01 (Personnel Security and Suitability).

All employees performing work on the contract must have a favorably adjudicated BOR Background Investigation in order to work on the contract.

8.0. Contractor's Representative (CR)

The Contractor shall provide in writing the names, telephone numbers and email addresses of onsite supervisor(s) to the COR at the Post-award Conference. The term "onsite supervisor" is defined as the person(s) designated in writing by the Contractor who have the authority to represent the Contractor on a day-to-day basis in all matters under this contract. A CR shall be onsite during the day shift hours seven (7) days a week. An alternate CR, i.e., Lead Supervisor, shall be on-duty when the primary CR is not.

9.0. Armed Personnel Requirements

The Contractor shall provide (2) two uniformed armed individuals to maintain a traffic management, public safety, land management presence at Parker Dam 24 hours a day, seven days a week, 365 days a year or 366 days a year for leap years. Categories of duties include, but are not limited to, the following;

• Monitor all vehicle/pedestrian traffic across Parker Dam

• Identify and Report Suspicious and Unauthorized Activity

• Complete Incident Reports

• Provide Training

The Contractor will ensure a comparable armed individual is in place within two (2) hours of a call-off notification. All posted positions shall require a face-to-face turnover prior to being relieved to ensure 24/7 posting at all positions.

9.1. Specific Tasks

The contactor shall demonstrate that individuals working under this contract are able to:

• Provide traffic control across Parker Dam and don the appropriate Personal Protective Equipment (PPE), i.e., reflective vest, while performing traffic control duties or making physical contact with drivers/vehicles traveling across Parker Dam.

• Read post assignments, produce reports, and assist emergency response personnel with access to Parker Dam with precision and a calm demeanor.

• Apply verbal control techniques, including giving loud and clear directions in English to those failing to comply with posted guidance.

• Deter, identify and report violent or potentially violent individuals, vandalism, traffic issues, trespassing, suspicious activities, damage, pilferage, removal, secreting, misappropriation, misuse, larceny, theft, or other improper or unlawful threats to Government or personal property.

• Identify and report equipment malfunctions, i.e., inoperable gates and locks, inoperable phone systems, etc.

• Safely use a motorized vehicle with manual or automatic transmission, and/or a pedal vehicle as primary means of transportation.

• Make frequent contact with the general public, law enforcement, and the SRF Dispatch Center via radio or telephone. Speak clearly and distinctly in English while remaining calm in stressful situations (for example, confrontations with angry, distraught, disturbed, or violent persons)

9.1.1. Post Orders

The Contractor shall abide by the post orders, furnished by the government, after award of the contract. The Contractor will review the post orders and provide any comments to the Government within fourteen (14) calendar days after receipt of the post orders. In no instances or circumstances, shall the post orders negate, change, increase or lessen the contract requirements.

Post orders are subject to change; however, these changes will not affect the level of effort required by the Contractor.

The Contractor shall maintain a copy of the post orders at each traffic control position on top of the Dam. A detailed review of the post orders shall be provided as part of each employee's initial training and/or each time the post orders are modified. No employee shall be assigned to duty unless s/he is thoroughly knowledgeable of and understands the current post orders. The confirmation of such thorough knowledge will be documented by the contractor and provided to the COR upon request.

9.1.2. Station Duties

While on station, the assigned individuals shall be attentive to all traffic traversing Parker Dam and identify and report suspicious activities, trespass violations and damages to government property to the Federal, State or Local Law Enforcement authorities. Additionally, The SRF Dispatch Center, COR, Facility Manager and Operations and Maintenance Supervisor shall also be notified of any specific/significant events and/or violations relating to Land Management and Public Safety at Parker Dam. Entries shall be made in the Daily Activity Log/Report.

9.1.3. Road Closure

The access road across Parker Dam shall be closed to routine traffic during the designated times.

Assigned personnel shall display the road closed signs, position the active vehicle barricades and lock the gates in accordance with the written road closure procedures to close the roadway. The assigned personnel shall open the roadway in a similar process following the same procedures.

Assigned personnel shall also document the time each step is performed on the road closure procedures. The process to close the road shall start at 11:00 p.m. MST. The process to open the roadway shall begin at 5:00 a.m. MST. The opening and closing processes shall be completed no later than 30 minutes past the posted opening and closing times.

9.1.4. Provide Access for Emergency Vehicles and Other Authorized Personnel Local law enforcement, fire departments and other authorized personnel have been instructed to contact the control room in order to gain access across Parker Dam when the access gates are closed. Assigned personnel shall immediately proceed to the access gate and allow the emergency vehicle access. The assigned personnel shall also document any time an emergency vehicle requires entry.

9.1.5. Provide Emergency Assistance and Coordinate Response from Outside Agencies Assigned personnel shall notify outside agencies for law enforcement, emergency medical or fire response when required. Contractor personnel will assist BOR employees and responding agencies with the evacuation of the facility as determined by the Facility Manager, Area Manager or LCDO Security Officer.

9.1.6. Special Orders

9.1.6.1. Non-recurring, Temporary or Special Event Services

These services are in addition to the services otherwise specified herein and are intended to be used to satisfy the Government's short-term nonrecurring need for public access, public safety and additional land management function services. Nonrecurring services required shall be directed via FAR 52.243-1. These services shall be ordered through a written notification from the COR to the Contractor.

Additional qualified armed and/or unarmed individuals may be required. The Government will attempt to schedule requests for these additional services at least 24 (twenty-four) hours in advance, but reserves the right to request additional services for emergency purposes with no advance notice to the Contractor. The Contractor shall furnish all management, supervision, manpower, material, supplies, and equipment (except as otherwise provided by the Government), and shall plan, schedule, coordinate and ensure effective performance of all services described herein. The Contractor shall furnish manpower for temporary additional services for the Government's short-term non-reoccurring needs as well as for emergency and/or disaster related services for the geographic area covered under this contract on an as needed basis.

Non-recurring or Special Event Services include, but are not limited to:

• Emergency or urgent situations. Additional personnel may be required for situations such as, fires, natural catastrophes, HAZMAT situations, civil disturbances, or other large gatherings of people where a threat to life and property may exist.

• Special events. Additional personnel may be required for planned special events, or where large crowd or traffic conditions are anticipated.

Special Orders are defined as short term or one-time changes to the post orders. Special Orders may require the assigned personnel to support, in conjunction with the post order, separate from the post orders or as directed by the COR. In no instances or circumstances, shall the special orders negate, change, increase or lessen the contract requirements. Special orders are subject to change; however, these changes shall not affect the minimum level of effort required by the Contractor as established by the contract’s Schedule B. The Contractor shall not exceed 40hrs of Non-Recurring, Temporary or Special Event Services for the duration of the Contract.

9.1.7. Housekeeping

The Contractor shall ensure their assigned work area is neat, clean and organized. The Contractor shall procure and distribute cleaning and sanitation supplies, i.e., Lysol, hand sanitizer, etc. to all manned posts under this contract and ensure they maintain a sufficient back-stock of supplies in case of shortages.

9.1.8. Personal Electronics

Assigned individuals shall not use personal electronic devices, i.e., cell phones, tablets, laptops, etc., while in performance of their duties. Personal electronic devices shall only be used while assigned personnel are on a break and their area of responsibility is covered by a qualified individual.

9.1.9. Potable Water

The Contractor shall provide drinking water for their contract employees.

9.1.10. Portable Toilet/Hand-Washing Station

The Contractor shall provide the appropriate number of Portable Toilets and Handwashing Stations to accommodate the number of staff assigned to this contract. The Contractor shall be responsible for providing the appropriate level of services for the Portable Toilets and Handwashing Stations. The Government will not maintain the Portable Toilets or Handwashing Stations. The Government will inform the Contractor of the proper location for the Portable Toilets and Handwashing Stations at the Post Award Conference.

9.1.11. Log Book/Electronic Log

Assigned individuals shall document, after each shift, a complete report of shift activities by means of a Daily Activity Log/Report. The Contractor shall provide the COR with a Weekly Electronic Log/Report comprised of the previous seven (7) days activities. The COR will provide the Contractor with the format of the Weekly Electronic Log/Report at the Post Award Conference.

9.1.12. Security System Status

The Contractor shall identify and report, via email and phone, to the COR, LCDO Security Officer, Facility Manager, Operations and Maintenance Supervisor and SRF Dispatch Center, all damage, misuse and/or malfunctions relating to any Parker Dam equipment and document said information in the Daily Activity Log/Report.

In the event an assigned individual observes or encounters suspicious, unusual, unauthorized, or unsafe acts, they shall prepare an "Incident Report" consisting of a detailed narrative describing the time, location, and nature of the incident, and what action they took. All Incident Reports shall be submitted to the Parker Dam Facility Manager, Operations and Maintenance Supervisor and LCDO Security Officer no later than the first regular business day following the incident.

The COR will provide the Contractor with the format for the Incident report at the Post Award Conference.

9.1.13. Duty Roster

On the 2nd day of each month, the Contractor shall submit, to the COR, an employee duty roster reflecting all employees assigned in the previous month; however, the Contractor shall ensure the COR is notified within 24-hours of changes made to the duty roster, e.g., resignation, termination, etc. The COR will provide the Contractor with the format of the required Duty Roster at the Post Award Conference.

9.2. Weapons & Ammunition

9.2.1. Handguns

The contractor shall issue contractor-owned firearms; no individually owned firearms are authorized. All Contractor issued firearms shall be the same brand, model and caliber.

Handguns shall be semi-automatic, with detachable magazines with a capacity of at least seven rounds. Handguns shall be 9mm, 40 S&W, or 45 ACP. All firearm holsters shall be attached to the duty belt. Holsters which attach to the thigh with a strap, “drop holsters,” are not authorized.

At no time shall any assigned personnel carry a concealed firearm while on Reclamation property. On the 2nd day of each month the Contractor shall submit, to the COR, a list identifying each assigned armed individual and the make, model and serial number of the firearm (hand-gun) assigned to that individual. The list shall also identify the manufacturer, type and number of rounds/ammunition assigned to the individual. The COR will provide the Contractor with the format of the required report at the Post Award Conference.

9.2.2. Ammunition

Handgun ammunition shall be jacketed hollow point for duty and record qualification. All record qualifications (qualifications used for licensing or certification) shall use the same ammunition carried for duty for all firearms. Firearms shall be stored, carried, maintained, and deployed in compliance with the Department Manual and Reclamation requirements.

9.2.3. Loading and Unloading Weapons

Loading and unloading of firearms shall only take place in authorized designated areas using a weapon clearing barrel. Weapons shall not be unloaded or cleaned while working an assigned position.

Written loading and unloading procedures shall be posted in plain view in the immediate proximity of the loading and unloading area and shall clearly state the proper and safe firearms handling, loading and unloading procedures to ensure safety and prevent an accidental firearms discharge. Firearms shall be carried with the safety on, fully loaded magazine inserted and a round in the chamber.

9.2.4. Maintenance and Inspection

The Contractor shall ensure all assigned firearms are properly cleaned and oiled as necessary, especially after exposure to inclement weather and regular firearms qualification. Each assigned firearm shall be inspected for proper maintenance and cleaning by the onsite manager on a monthly basis. A weapon deemed unserviceable shall not be carried on duty until it is properly repaired and certified for use. In conjunction with the weapons inspection, the onsite manager shall inspect and certify all ammunition. On the 2nd day of each month the Contractor shall submit, to the COR, a weapons and ammunition inspection report stating the proper maintenance and serviceability of all assigned weapons and its ammunition has been completed and the date it was inspected. The COR will provide the Contractor with the format of the required inspection report at the Post Award Conference.

9.3. Additional Equipment

9.3.1. Holsters

Armed Contractor employees shall use Level II or higher hand-gun holster. Shoulder, cross-draw and swivel holsters are not authorized.

9.3.2. Baton

Assigned personnel shall be issued a baton. The wear and use of the baton will be at the discretion of the contract employee. Police type straight batons, side handled batons or extendable batons are authorized. They may not exceed 26 inches in length and must have a belt ring or retention scabbard. Assigned personnel shall maintain and carry on their person any certification required by the state in which the baton is carried.

9.3.3. Body Armor

The Contractor shall ensure all armed personnel wear NIJ Level IIIA body armor while on duty.

The Contractor shall conduct a monthly inspection of each vest. On the 2nd day of each month, the Contractor shall submit, to the COR, an inspection report identifying the name of the vest holder, vest serial/identification number, the vests expiration date and the date the vest was last inspected. Refer to the manufactures care and maintenance guidelines to ensure a proper inspection is conducted.

9.3.4. Equipment Color

Equipment belts, holsters, and scabbards shall be black in color, either leather or nylon in good repair and appearance and with all components constructed of materials similar in design and appearance.

9.3.5. Spot Light

The contractor shall provide a portable spotlight for use as needed. The spotlight shall be a minimum of 3200 Lumens or equivalent and will be maintained in good working order.

9.3.6. Contractors Vehicle

The Contractor shall furnish its own company transportation, either a compact pickup truck, full size pickup truck, utility scooter, golf cart, or similar type of vehicle. The Contractor's transportation vehicle shall contain the following items on it, a flashing yellow strobe light and a sticker on the vehicle to identify it, i.e., "Company Name." The Contractor shall be responsible for gasoline, maintenance, repairs, and all fees associated with licensing, insurance and registration for the Contractor-furnished transportation vehicle. If the Contractor chooses to use more than one vehicle, all vehicles must be identified at the time of contract award or within seven (7) business days before first use. The Contractor- furnished transportation vehicle will be required to be on-site at all times, 7 days a week, 24 hours per day. Reclamation will not loan or furnish any Government vehicles at any time to the Contractor if the Contractor-furnished transportation vehicle(s) is out of service for maintenance or repairs. In the event the Contractors vehicle is deemed unsafe or is temporarily inoperable, an equivalent, fully operational, substitute vehicle shall be provided by the contractor within 8 hours. The cost of providing the Contractor's transportation vehicle(s) shall be included in the unit prices offered in the schedules for providing the required services. The contractor shall provide the COR with the make, model, color, VIN of the vehicle as well as a copy of the vehicle insurance and registration within thirty

(30) days following the contract award date. The contractor shall provide a copy of the renewed insurance and registration of the vehicle three (3) days prior to the current expiration date.

9.3.7. Communications/Handheld Radios

The Contractor shall provide handheld radios for all posts to allow for communication between each position. All radios used will need to be P25 VHF or duel-band (VHF and UHF) compatible. The handheld radios furnished by the Contractor shall not be portable CB family systems. The frequencies of the handheld radios furnished by the Contractor shall not interfere with the Government frequencies in use at Parker Dam. The Contractor shall provide information to the COR on the frequencies that will be used for the handheld radios prior to their use at Parker Dam.

9.4. Transition Period

The services provided by the incumbent Contractor are vital to the Government's overall effort, and continuity must be maintained at a consistently high acceptable level without interruption. A smooth and orderly transition between the Contractor and the incumbent Contractor is necessary to assure minimum disruption to vital Contractor services and Government activities.

9.4.1. Phase-In Procedures

The contractor shall, in accordance with the Performance Work Statement, provide the required services during the “phase in” period of the contract. (The period of the new contractor commencing their performance of services and the incumbent contractor reducing their performance level of services of the contract.) The new contractor is required to provide these services in conjunction with the incumbent contractor.

9.4.2. Phase-Out Procedures

The contractor shall provide the required services during the “phase out” (the period of the incumbent contractor ending their performance of services and the new contractor reaching full performance level of the contract.) period in accordance with FAR clause 52.237-03 Continuity of Services, January 1991.

The Contractor shall ensure sufficient manning is available to observe and interface with the incumbent workforce during the transition period. The Contractor will be allowed access to all work areas and facilities the incumbent Contractor has at the time of transition.

The Contractor shall not disrupt official Government business or in any way interfere with the assigned duties of the incumbent Contractor's employees. The Contractor may notify the incumbent Contractor employees that the Contractor will be assuming services upon the contract start date and may distribute business cards, employment applications, brochures and other company information to the incumbent Contractor's employees while they are on duty, provided that there is no interference with the Contract employee's assigned duties (e.g., during "off hours" or during relief or lunch breaks). However, the Contractor shall not interview, recruit, schedule interviews, or conduct extensive discussions with the incumbent Contractor's employees while they are on duty.

The Contractor shall provide a transition plan within thirty (30) days following the contract award date. The transition plan shall address, as a minimum:

• A strategy for implementing supervisory functions

• The process for transitioning incumbent employees

• Equipment inventory

• Weapons inventory and employee assignments

• A progress report on obtaining permits, licenses, registrations and certifications

• A status report on submitting applications for personnel clearances for new employees

• Names and telephone numbers for the Contractor's management and on site supervisory personnel to be contacted during the transition period

The Government will allow a maximum 30-day transition period. This period shall be continuous and shall commence upon award of the contract. The Contractor shall resume responsibility for all services identified herein on the contract start date.