Q&A_140D0418R0001.pdf

Question # Attachment # Section or Paragraph #

Page Number

Prospective Offeror Question DOI Response

1 5 3.5.5 19 Iindicates that SF1449 Form should be Chapter 4. However, as it follows Chapter 6, would it be safe to assume that SF1449 should be under Chapter 7?

Attachment 5 will be updated to reflect Chapter 7.

Attachment 1, FBMS Support

Services IDIQ PWS

2.9.5 19

Please clarify if there is any requirement to build any real‐time reports during HANA migrations and the expected quantity of reports.

At this time, there are no requirements to build real‐time reports during the HANA migration.

Attachment 1, FBMS Support Services IDIQ PWS, Attachment

2, BIO Task Order Support Services PWS

Attachment 2

2.10.1 Bullet 8 and

Attachment 2 Section 1.1

Attachment 1:

Page 20, Attachment 2:

Attachment 1, p.20, Section 2.10.1, Bullet 8, states that offerors should "Provide expert guidance..." listing a number of software applications including Tableau. Attachment 2, p. 6, Section 1.1 states "Administration of Tableau Server and related support" is out of scope for the procurement. Please clarify what the government expects in the response."

Please see updated Section 2.10.1 of Attachment 1. As noted in Attachment 2, Section 1.1, administration of Tableau Server and related support is out‐of‐ scope for this acquisition.

Attachment 1K IDIQ Ordering Procedures and Attachment 0

Terms and Conditions

Att 0:Para FAR 52.216‐19

Attachment 1K Page 1, Attachement 0

Attachment 1K, IDIQ Ordering Procedures, on page 1 states the IDIQ Maximum is $95M . Attachment 0, Terms and Conditions, on page 42, under FAR 52.216‐ 19 states: (b) Maximum order. The Contractor is not obligated to honor ‐‐

(1) Any order for a single item in excess of $200,000,000.00;

(2) Any order for a combination of items in excess of $250,000,000.00.

Can the government please clarify if the maximum award value for the IDIQ is $95M or $250M and what the maximum single item value is?

Please see updated attachment.

Attachment 2, BIO Task Order

Support Services PWS

1.1 6

Section 1.1 lists 5 out of scope roles ‐ are these currently done by the incumbent and if so how will the new contract integrate the off contract resources with the prime contractor?

The 5 out‐of‐scope roles listed in Attachment 2, Section 1.1, are currently supported by the incumbent for this acquisition. The government anticipates that this support will continue to be needed by the BIO. A future requirement is planned for these "out of scope" roles.

Attachment 2, BIO Task Order

Support Services PWS

2.2.2.1.2 11

The last sentence in this section states that the BIO will implement a data quality program to identify opportunities to increase the efficiency of DOI operations and decision making.

Please define the scope of work for this initiative for the contractor and the role the contractor will play in this program.

The scope of work for this initiative is to be determined. This work is currently being managed by two Federal employees.

Attachment 2, BIO Task Order

Support Services PWS

2.2.2.1.4 12 Does Geospatial refer to reporting?

Geospatial in Section 2.2.2.1.4 of Attachment 2 refers to the use of geographical information/data that may be leveraged to visualize the results.

Attachment 2, BIO Task Order

Support Services PWS

2.3 13

Section 2.3 lists the project support tools. It is not clear that system administration is required for these tools. Please clarify which support Tools require system administration as part of PWS.

Section 2.3 of Attachment 2 is intended to provide the prospective offeror an overview of support tools utilized by the BIO to support FBMS. Please refer to Section 6 of Attachment 2 for information related to system administration support.

Attachment 2, BIO Task Order

Support Services PWS

3.1 15 and 16

The last paragraph on page 15 states that that the government excluded Travel CGE and MDM ticket counts since 96% of these are resolved by Tier 1 or Tier 2 support. Can the Government please provide the Tier 3 ticket count for these areas?

Based on responses and further internal reviews related to the RFI posted on March 31, 2017, the Government spent a significant amount of time further refining and providing more detail for Performance Work Statements for this solicitation. In order to provide responses in an acceptable timeframe, the Government is unable to provide this micro‐level detail at this time.

Attachment 2, BIO Task Order

Support Services PWS

5.3 30‐32

Can BIO provide the details per VMs in each environment (VM, size (cpu, ram) , usage, OS level)? Or can BIO provide by instance by environment the #App servers, DB Server etc., so offerors understand the scale and support LOE that will be required.

Based on responses and further internal reviews related to the RFI posted on March 31, 2017, the Government spent a significant amount of time further refining and providing more detail for Performance Work Statements for this solicitation. In order to provide responses in an acceptable timeframe, the Government is unable to provide this micro‐level detail at this time.

Attachment 2, BIO Task Order

Support Services PWS

6.1.2 36

Is a Scrum Master a standalone function or an ancillary duty; i.e., Attachment 3 does not identify Scrum Master as a separate position?

This is ancillary duty. Currently, there are 5 Scrum Masters in the BIO. These Scrum Master roles are currently held by both Federal and contractor staff.

Attachment 2, BIO Task Order

Support Services PWS

6.5.16 41 What is the name of the new LMS software selected by the DOI?

The learning management system utilized by DOI is Totara with a Moodle component.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

Attachment 2, BIO Task Order

Support Services PWS

6.5.16 41

Will LMS Administration functions be only for BIO staff members or will this function extend to the administration all DOI bureau user accounts and courses?

The BIO handles user accounts for only BIO staff, including contractors. The BIO creates courses for the BIO and has previously created classes for Departmental Offices related to FBMS classes and brown bag sessions.

Attachment 2, BIO Task Order

Support Services PWS

6.5.16 41

One requirement in section 6.5.16 states "Maintain the integrity of the LMS for FBMS by removing old classes, archiving previous deployed classes, archiving previous deployed learning plans and courses." Can the government provide and estimated volume of work for this effort in order to provide an understanding of the level of effort and staffing support expectations?

The estimated volume of work for this task with DOI's new LMS tool, Totara, is projected to be low; it is not currently expected to be bring old classes into this new tool. Currently, this work is primarily completed by a Federal employee, but contractor staff may provide support for this work as needed.

Attachment 2, BIO Task Order

Support Services PWS

6.6.9.3 45

How many queries/reports currently exist in the BW application? How many BW data models currently exist?

330 queries currently exist in the BW application. An estimated 115 BW data models currently exist, consisting of an estimated 800 objects (Data Store Object (DSO) and cubes).

Attachment 2, BIO Task Order

Support Services PWS

6.6.9.3 45

Are there any expectations for new query/report development? If yes, how many? Does DOI expect new BW Data Modeling to be performed? If yes, how many?

New query/reports are possible, but a specific number is unknown and would depend on needs. New data modeling could also be performed as needed; a specific number is unknown.

Attachment 2, BIO Task Order

Support Services PWS

6.6.9.3 45

Does DOI plan to migrate to BW/4HANA? Will this be in scope for this procurement?

FBMS migrated to BW on HANA in December 2017. A migration to BW/4 HANA is tentatively planned in the 2020‐2022 time frame.

Attachment 2, BIO Task Order

Support Services PWS

6.6.9.3 45

Does DOI have plans for Consumption of unstructured data? If yes, please describe.

This is currently unknown.

Attachment 2, BIO Task Order

Support Services PWS

6.6.9.3 45

What current Business Object tools are currently installed and being used? Are there any future plans to install new tools and expand support?

BOBJ BI platform is currently utilized for FBMS. Future plans for new tools and support are not finalized at this time.

Attachment 2, BIO Task Order

Support Services PWS

6.6.9.3 45

With the expected plans to migrate to S/4HANA what is the plan for BPC? Will DOI implement the new version of BPC that is compatible with S/4HANA?

A migration to BW/4 HANA is tentatively planned in the 2020‐2022 time frame. BPC direction has not been finalized at this time.

Attachment 2, BIO Task Order

Support Services PWS

6.6.9.4 46

A requirement in this section states "Develop, support and maintain all custom user interface development for all FBMS applications (e.g., Fiori, Personas, etc.)." Does the government expect to deliver this requirement with existing staff or will an additional Portal/UI resource be required for this support item?

Currently, it is planned to utilize existing staff, but this may change as needed.

Attachment 2, BIO Task Order

Support Services PWS

7.1 50, 51

Page 50 states 8 weeks for Transition in the second to last bullet of section 7.1.

Table 25 on page 51 states a 30 day transition period. Is the transition period 30 days or 8 weeks?

Table 25 has been updated in Attachment 2.

Attachment 2, BIO Task Order

Support Services PWS

8.5 52, 53

The part of Table 27 that is at the top of page 53 refers to the incumbent contractor's internal performance measurement program and is not a government process. We recommend removing this reference.

Table 27 has been updated in Attachment 2.

Attachment 2, BIO Task Order

Support Services PWS 10.1, 10.3 54‐67

Section 10.1 lists 18 functional minimum senior level support positions and 12 technical senior level support positions. Section 10.3 lists specific BIO TO staffing requirements for functional and technical resources. On page 54, functional letter k) lists "SAP Fleet." This position is not specifically described in section 10.3. Please provide the Section 10.3.1 position description for "SAP Fleet" or the mapping to which of the Functional Staffing descriptions in Section

10.3.1 it most closely aligns.

"SAP Fleet" has been stricken from the Functional sub‐bullet point under Section 10.1 of Attachment 2. This knowledge area is covered in Section

10.3.1.10 of Attachment 2.

Attachment 2, BIO Task Order

Support Services PWS

10.2.4.1 & 10.2.4.2 56

States Project Managers & Release Manager needs to have "ten years supporting ERP systems" and also states "five years minimum of relevant experience required". Can the Government please clarify whether the requirement is 10 or 5 years for these positions?

Sections 10.2.4.1 and 10.2.4.2 of Attachment 2 have been updated.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

Attachment 2, BIO Task Order

Support Services PWS

10.3.1.13 61

This section references requirements for personnel to support BIO's Financial Assistance requirements. However, there is no contract position identified on page 9 (Attachment 2C) of the Organization Chart for the Acquisition and Financial Assistance Branch. Please confirm requirement.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Attachment 2, BIO Task Order

Support Services PWS

10.3.1.20 62

This section describes the Tech Functional Administrator: Extended Content Management (xECM) and Information Lifecycle Management (ILM). This resource is not noted on the Org Chart (Attachment 2C, page 11) . Does the resource replace an existing position? If yes, what position is replaced? If no, what team is this resource assigned to?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Attachment 2, BIO Task Order

Support Services PWS

10.3.2.5 64

Will this resource (Tech/Functional Administrator: SAP BW HANA Administrator) require the skillset to create custom HANA views and CDS view?

Yes, this resource will need experience in with creating custom HANA views and CDS views. Section 10.3.2.5 of Attachment 2 has been updated.

Attachment 2, BIO Task Order

Support Services PWS

10.3.3.2 67

There is a sentence that appears immediately following Section 10.3.3.2 "The current state of FBMS support also includes support from the following support areas, which are not currently designated as senior level support." There is not any further information following this sentence. Please clarify requirements/Statement.

Section 10.3.3.2 of Attachment 2 has been updated.

Attachment 2, BIO Task Order Support Services PWS and Attachment 2C, BIO TO Org Chart Staff Breakdown n/a n/a

The scope of the current contract includes a Project Management position providing direct support to the PAM office for the Museum Property project.

This position is not referenced in Attachments 2 or 2C. Can the government clarify if this position is in scope for the current procurement?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Attachment 2C, BIO TO Org Chart Staff Breakdown n/a 5

The Org chart shows an out of scope position in the Project Management Division (Project Analyst) that currently provides Version One System Administration support. Please confirm if this work is out of scope for the Task Order.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Attachment 2C, BIO TO Org Chart Staff Breakdown n/a 5, 13 In these org charts are two vacant positions listed for contractors (Project Manager and Portal). Are these two vacant positions within scope for this procurement?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

Attachment 2C, BIO TO Org Chart Staff Breakdown n/a 6 Please confirm that only two Batch Analysts are required as shown on the Org Chart for the Production Management Division.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Attachment 2C, BIO TO Org Chart Staff Breakdown n/a 7

The org chart includes a contractor position labelled as "Facilities Maintenance, and Management." There is no reference to this position in Attachment 2 of the PWS. Is this position within scope for this procurement? If yes, please provide a description of the role.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Attachment 2C, BIO TO Org Chart Staff Breakdown n/a 10

Currently there are no contractor positions listed for Charge Card in the Org Chart but page 54 of Attachment 2C shows a request for Sr. Level position for Charge Card. Please clarify org chart and contractor position for a Sr. Level CC position.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Attachment 2C, BIO TO Org Chart Staff Breakdown n/a 12

The Training Branch Org Chart in attachment 2C does not show a role for the LMS Administrator that is documented in Attachment 2 Section 6.5.16. One requirement in section 6.5.16 states "Maintain the integrity of the LMS for FBMS by removing old classes, archiving previous deployed classes, archiving previous deployed learning plans and courses." Is the LMS administrator a dedicated resource or is the work to be accomplished by a member of the training branch consulting staff as documented in the Org chart? Can the government provide an estimated volume of work for this effort in order to provide an understanding of the level of effort and staffing support expectations?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

The administration of LMS is currently managed by a Federal employee, with contractor support as needed. With the implementation of DOI's new LMS tool, Totara, support is expected to be needed with instructor and course creation in anticipation of additional functionality available in the new LMS tool. Please refer to Section 6.5.16 of Attachment 2 for further detail.

Attachment 4, AQD Task Order

Support Services PWS

6.4 8

In the second paragraph of 6.4 it states: "Approval/disapproval will be sent electronically from the Contracting Officer’s Representative within fifteen (10) calendar days of receipt." Please clarify if this should be 10 or 15 days?

Changed to 15 days.

38 Attachment 4A Attachment 4A ‐ AQD TO Cost Price

Template

Excel Spreadsheet

In regards to the AQD TO hours given in the pricing template for Acquisitions Functionals 2 & 3, please confirm that offerors are required to bid these hours and do not have the flexibility to deviate.

Please refer to Section 3.2.1 of Attachment 5. The prospective offeror has the flexibility to deviate from the hours shown in Attachment 4A.

Attachment 5, FBMS

Instructions to Offerors

3.4.1 13

If a PP reference is made up of an IDIQ with multiple task orders from one customer for one program that are integrated into the overall sustainment and enhancement of a large scale ERP, is it allowable to combine the multiple task orders into one integrated PP reference?

No, each task order should be independent and stand alone as its own past performance reference.

Attachment 5, FBMS

Instructions to Offerors 3.4.1

14 (2nd paragraph)

Does the government require past performance references from every proposed subcontractor or only major subcontractors with a workshare in the 5% or higher range?

The Government requires past performance references for every proposed Subcontractor.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

Attachment 6, Evaluation

Criteria

1.1.1 3

Will the government be scoring the Base ID/IQ and task order proposal volumes (BIO, NPS, and AQD) separately? Or will the government determine a score based on an aggregation of each proposal volumes' strengths & weaknesses?

The Government will evaluate the proposal based off of Attachment 6 ‐ Evaluation Criteria.

42 Multiple n/a Att 1K: Page 1 Att 3: page 3 Att 4: Page 9

Will the beginning of the period of performance be the same for each Task Order? As written, the ID/IQ Ordering Instructions state June 1, 2018‐May 2023, and BIO TO does not give a start date. The NPS and AQD TOs state that the Start Date may be September 1, 2018. Is it the governments intent to align all TO's to the same Period of Performance?

The anticipated start date for the Task Orders is between June and August 2018. The actual start date will be definitized at the time of award. It is the Government's intent to align all of the initial Task Orders to the same PoP.

43 5 1.2 5 of 21

Section 1.2 states, "The Offeror shall submit with their proposal a letter that includes the contact information for the official that is certified/authorized to bind the Offeror."

Question: Is the referenced letter is to be submitted as a separate file or as a component of one of the volumes?

The letter shall be included in Volume 1 and clearly identified.

44 2C 1

The BIO org chart appears to have 2 contractor (C) positons highlighted for the Architecture and Security Management Division. Question: Is this a mistake in the org chart or are these positions in addition to the contactor (C) positons identified on slide 15?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

45 2 2.1 7 of 79

The solicitation states, "As of March 21, 2017, the BIO is comprised of approximately 103 Federal employees including vacancies, 96 BIO support contractors that are within the scope of this procurement, ...." Attachment 2C shows either 87 or 89 personnel, depending upon the response to Question 2, above. Question #1: Is the number of contractor personnel 96, 89, or 87?

Question #2: If the number of contractor personnel is 96, could the government please update the Attachment 2C, to include the additional personnel and their assigned positons?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

46 3 3 3 of 15

The solicitation states: " The Contractor shall provide expert Federal SAP transactional and reporting technical expertise, with a strong preference with that expertise being within the context of the Department and NPS FBMS configuration." Question: Are there any unique technologies, processes/proceures, or configurations that are associated with the NPS task order? if so could the government please provide this information?

NPS requires experience with the use of SAP transaction KB61 in a Federal setting, experience with the revenue management process for a large Fee‐ based program, experience supporting federal financial reporting for several Treasury fund types including trust and available receipts funds and experience with Federal Heritage and Stewardship Lands accounting.

47 2C

Question#1: Are the required staff for the AQD and NPS task orders included in the BIOS org chart (Attachment 2C)? Question #2: If not, how many personnel are there, what are their functional/technical roles, and how are they aligned to the BIOS organization?

No, staff for the AQD and NPS task orders are not included in Attachment 2.

Please refer to Attachments 4A and 3A, respectively, which provide prospective offerors with information about staffing for these task orders.

Please note that attachments are references only. Staffing proposals are at the discretion of the prospective offeror.

48 2C 9

Question: Are the personnel Identifed in the Business Process Division Acquisition and Financial Assistance Branch dedicated to just supporting the Acquisitions Services Directorate (AQD) fee‐for‐service acquisition line of business within the Interior Business Center (IBC) shared services or does this branch provide support for other DoI bureaus and offices.

The Acquisition & Financial Assistance team of the BIO's Business Process Division supports all DOI Departmental Office and bureau staff/users that utilize these functions in FBMS. Please see Table 10 in Attachment 2 for further information regarding FBMS users by bureau and office.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

49 2C 9

Question: Does all of the required PRISM technical and functional support originate from the Business Process Division Acquisition and Financial Assistance Branch or is PRISM technical and functional support required throughout the other BIOS divisions and branches.

As noted in Section 5.1 of Attachment 2, PRISM has an internal interface within FBMS. Further noted in this section, any interface changes typically involve BIO staff research and issue resolution. This support may provided from the BIO's technical and/or functional divisions.

50 2 10 Staffing

Requirements 54 ‐ 67

There are a few Key and Functional/Technical positions defined that could be for the same indiviudal. For example, the Key Personnel for 10.2.4.4 could be the same as the Functional Personnel for 10.3.1.1. Question: This being the case, can we provide one resume that covers both 10.2.4.4 (Key) and 10.3.1.1 (Functional)?

Yes, this is at the discretion of the prospective offeror's proposed staffing plan.

51 5

3.3 Volume 3:

Factor 3 – Small

Business Subcontracting Plan

12 & 13 of 21

The small business subcontracting requirements include SB, SDB, HuBZone, WOSB, SDVOSB, VOSB, Native American, and Ability One. To cover this wide range of socio economic classifications we may to rely on firms to perform staffing support, that may not have relevant past performance. Question: If we are using a firm to meet the socio economic requirements, do we still have to provide 2 past performance references if the firm has no past performance that is of similar in size, scope, and complexity to the FBMS requirements? For example, Ability One is not going to be able to provide past performance that is similar in size, scope, and complexity.

Please refer to Section 3.1.4.2 of Attachment 6.

52 5

3.4.1.1 Past

Performance Information Required

The requirements states that each Past Performance reference submitted by the Offeror shall include the following information: "f. Contract task areas to which the Past Performance reference applies." Question: Could the government please define what it means by contract task areas, since contract task areas are not specifically defined in the any of the PWS documents?

"Contract task areas" will be changed to "contract requirements." The prospective offeror shall reference the applicable past performance to the specific requirements within the PWSs.

53 5

3.4.1 Chapter 1:

Past Performance

References

The requirements state, all provided Past Performance references shall: "e. Be of similar size, scope, complexity, and currency where: 2.“Scope” relates to the range of services provided to any Federal, State, or Local Government entity as compared to the scope of this requirement. Question: Would the government allow relevant commercial past performance to be used, particularly since the product set to be supported is COTS?

Yes, the Government will accept commercial past performance.

54 2

11.7 Place of

Performance

"The BIO is located primarily in two cities: Reston, VA, and Lakewood, CO.

Current DOI project staff is split approximately 50/50 between Reston and Lakewood." Question #1: Is maintaining a 50/50 split between the locations a requirement? Question #2: If the response to Question #1 is yes, is it up to the contactor to determine the labor category mix to maintain the 50/50 split?

Question #3: If the response to Question #2 is no, will the government specify the specific labor category/position locations of the "50/50" split for planning purposes (i.e., resource allocation/pricing)?

No, maintaining an approximate 50/50 split between Reston, VA and Lakewood, CO is not a requirement; however, the BIO has successfully operated by having representatives from each division staffed in both locations. Federal staff from each division are currently staffed in both locations. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan.

55 n/a n/a n/a Could the government please grant a 2‐week extension since the solicitation was released just prior to the holidays and many personnel supporting the proposal effort were on vacation until after the New Year?

Yes, the original response submission date of 3:00 P.M. EST February 13, 2018 will be extended. Please see updated Attachment 5.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

56 5 3.3.1.1 13

Reference:

Within the table shown on page 13 of Attachment 5 – Instructions to Offerors, there is an inconsistency between the heading in the third column, and the calculations show in each of the rows of the third column.

‐ The heading title on Column 3 says Proposed subcontracting % relative to total subcontracting dollars.

‐ The calculation in the rows indicate that the small business % is a percentage of Total Proposed Contract Value (A).

In essence, we need to understand if you are counting the percentage of subcontracted dollars or total contract value.

Question:

Please advise on which calculation is correct. This has a significant impact to our teaming for this response.

The calculation is based off of total subcontracting dollars.

57 2, 5 Att 2: 10.1

Att 5: 3.2.1

Att 2: 54

Att 5: 11

Reference:

This question is in reference to the dramatic change in staffing requirements between the RFI release in May 2017 and the final RFQ.

In the May RFI, the Key Staffing Requirement per Area shown in the BIO Task Order PWS was 0.5 FTEs, the number of Functional/Technical Areas was 11 areas, and the Year's experience was 5 years.

In the final RFP posted in December, the Key Staffing Requirement per Area shown in the BIO Task Order PWS increased to 1 FTE, the number of Functional/Technical Areas increased to 32 areas, and the Year's experience increased to 8 years.

Additionally, the Instructions to offerors indicates the requirement for 96 names with 2‐4 page resumes and letters of commitment.

Question:

These significant and impactful changes from RFI to RFQ make it highly restrictive for anyone, other than incumbent, to bid on this procurement. It limits the government's ability to get a true best value evaluation in a fair and consistent manner.

Will the government reconsider the current staffing requirements? Otherwise we feel this is a highly restricted opportunity, and not Fair, Full and Open.

The purpose of the related RFI posted on March 31, 2017 was to gather information to ensure the Government's requirements were clear and concise, and to improve the draft requirements presented to prospective offerors. Based on responses and further internal reviews by the Government, the PWSs', proposed labor categories and related attachments for this solicitation were refined to clearly state the Government's requirements and articulate the scope of work and related staffing to support FBMS. As a result, Section 10 of Attachment 2 was updated to reflect staffing expectations needed to support the BIO and FBMS.

Additionally, it is important to note that the attachments related to Performance Work Statements (PWSs), including Attachment 2C that includes a reference to the current organization chart, are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Furthermore, a summary of the Financial and Business Management System implementation summary has been attached to the solicitation; please see Attachment 2Q ‐ FBMS Summary. This summary explains why DOI has a legitimate basis for the proposed level of effort currently found within the solicitation.

58 5 3.1.2.1.b 9

Reference:

"Proposed approach to working with the incumbent contractors to facilitate the transition of the Task Orders"

Question:

‐ Are each of the Task Orders included in the solicitation (BIO, NPS, and AQD) current Task Orders?

‐ Does the government require a separate transition approach for the transition of each of these task orders?

Yes, each Task Order included in the solicitation are current Task Orders. Yes, the Government requires a transition approach for each Task Order.F61

Paragraph #

Page Number

Prospective Offeror Question DOI Response

59 5 3.1.2.3.a 10

Reference:

"Proposed transition staffing plan showing all resources and their roles and responsibilities in the transition. Planning members shall include both the incumbent and new contractors"

Question:

‐ As the Government is requesting details on both incumbent and new contractors, please provide the names, roles, and details for all of the incumbent contractors, so they can be accounted for in the transition staffing plan.

Please see updated Section 3.1.2.3.a of Attachment 5, which now reads, "Proposed transition staffing plan showing applicable resources and their roles and responsibilities in the transition. Members shall include both the incumbent and new contractors.". Given the size of the current organization, as identified in Attachment 2C, the proposed transition staffing plan is not expected to include every organizational role currently held. As noted in earlier responses, attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

60 5 3.1.2.4.a 10

Reference:

"Proposed transition organizational chart showing all resources and their roles in the transition. Key team members shall include both the incumbent and new contractors"

Question:

‐ As the Government is requesting and org chart with both incumbent and new contractors, please provide the names, roles, and details for all of the incumbent contractors, so they can be accounted for in the transition organization chart.

Please see updated Section 3.1.2.3.a of Attachment 5, which now reads, "Proposed transition organizational chart showing applicable resources and their roles in the transition. Members shall include both the incumbent and new contractors.". Given the size of the current organization, as identified in Attachment 2C, the proposed transition staffing plan is not expected to include every organizational role currently held. As noted in earlier responses, attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

61 2 2.1 7

Reference:

Attachment 2 ‐ 2.1/Page 7 ‐ Reference "...96 BIO Support contractors are within scope of this procurement, and 7 BIO support contractors that are not within the scope..."

Question:

Please clarify this statement as the Organization Chart shows 88 BIO contractors within the scope of this, and 15 contractors that are not within the scope of this, all of which are shaded in blue. Please clarify where the 8 additional contractors are located.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

62 2 10.1 54

Reference:

"We expect senior level support in all 4 Option Periods"...

Question:

‐ In the RFI issued in May 2017, DOI required 0.5 FTE's across 11 functional/technical areas, but in the RFQ, this has been adjusted to 1 FTE across 33 functional/technical areas. This is a major change from the RFI and appears to favor the incumbent as the only company that can meet this requirement, thus limiting competition. Please reconsider this limiting requirement and allow the bidders to recommend the appropriate labor mix.

The purpose of the related RFI posted on March 31, 2017 was to gather information to ensure the Government's requirements were clear, concise and improve the draft requirements presented to prospective offerors.

Based on responses and further internal reviews by the Government, the PWSs', proposed labor categories and related attachments for this solicitation were further refined to clearly state the Government's requirements and further articulate the scope of work and related staffing to support FBMS. As a result, Section 10 of Attachment 2 and related attachments were updated to reflect staffing expectations needed to support the BIO and FBMS.

Furthermore, a summary of the Financial and Business Management System implementation summary has been attached to the solicitation; please see Attachment 2Q ‐ FBMS Summary. This summary explains why DOI has a legitimate basis for the proposed level of effort currently found within the solicitation.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

63 2 10.1 54

Reference:

SAP/Prism Financial Assistance FTE

Question:

‐ The SAP/Prism Financial Assistance FTE is listed amongst the required functional senior staff, yet the organization chart does not have a contractor labeled as Prism Financial Assistance. Please clarify where this FTE falls on the organization chart.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

64 2 10.1 54

Reference:

SAP Charge Card FTE

Question:

‐ The SAP Charge Card FTE is listed amongst the required functional senior staff, yet the organization chart does not have a contractor labeled as SAP Charge Card. Please clarify where this FTE falls on the organization chart.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

65 2 10.1 55

Reference:

SAP Administrators

Question:

‐ The SAP Administrators are listed amongst the required technical senior staff, yet the organization chart is not clear on which contractors are labeled as specific administrators. Please clarify where these FTEs fall on the organization chart.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

66 2 10.1 55

Reference:

SAP Account Payable FTE

Question:

‐ The SAP Accounts Payable FTE is listed amongst the required functional senior staff, but there is also a requirement for a SAP Vendor/Master Data Management FTE requirement. Is it suitable for one SME to fill both roles as it is clearly defined on the organization chart as one FTE?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

67 2 10.1 55

Reference:

SAP/Concur Travel/Permanent Change of Station FTE

Question:

‐ Is the SAP/Concur Travel/Permanent Change of Station FTE the same resource as the ETS2 Support SME as illustrated on the organization chart?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

68 2 10.1 55

Reference:

SAP BPC SME

Question:

‐ The organization chart illustrates a FM, GL, and BPC SME. Can one FTE fill those roles (FM/GL and BPC) which represent the 1 senior level FTE required in 10.1?

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

69 2 10.2 55‐56

Reference:

These Key Personnel positions require a minimum of ten(10) years of relevant experience, as outlined in the following sections

Question:

‐ The RFI issued in May 2017 did not specify a minimum of 10 years of relevant experience, yet the RFQ now does. This is a major change from the RFI and appears to favor the incumbent as the only company that can meet this requirement, thus limiting competition. Please reconsider this limiting requirement and allow the bidders to recommend the appropriate labor mix.

Section 10 of Attachment 2 has been updated.

Please further note that the purpose of the related RFI posted on March 31, 2017 was to gather information to ensure the Government's requirements were clear and concise, and to improve the draft requirements presented to prospective offerors. Based on responses and further internal reviews by the Government, the PWSs', proposed labor categories and related attachments for this solicitation were refined to clearly state the Government's requirements and articulate the scope of work and related staffing to support FBMS. As a result, Section 10 of Attachment 2 was updated to reflect staffing expectations needed to support the BIO and FBMS.

70 2 10.3 56‐67

Reference:

Years of Experience

Question:

‐ The RFI issued in May 2017 specified a minimum of 5 years of experience for all of the senior functional and technical roles required in support of this RFQ.

The RFQ now requires 8 years of experience in those areas. This is a major change from the RFI and appears to favor the incumbent as the only company that can meet this requirement, thus limiting competition. Please reconsider this limiting requirement and allow the bidders to recommend the appropriate labor mix.

Section 10 of Attachment 2 has been updated.

Please further note that the purpose of the related RFI posted on March 31, 2017 was to gather information to ensure the Government's requirements were clear and concise, and to improve the draft requirements presented to prospective offerors. Based on responses and further internal reviews by the Government, the PWSs', proposed labor categories and related attachments for this solicitation were refined to clearly state the Government's requirements and articulate the scope of work and related staffing to support FBMS. As a result, Section 10 of Attachment 2 was updated to reflect staffing expectations needed to support the BIO and FBMS.

71 2 10.3.1.20 62

Reference:

Tech Functional Administrator: Extended Content Management (xECM) and Information Lifecycle Management (ILM)

Question:

‐ The organization chart does not show this position. Please clarify where this resource falls on the organization chart.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

72 2 10.3.2.15 66

Reference:

SAP BI Data Modeler and Analyst: SAP BI Administrator

Question:

‐ The organization chart does not show this position. Please clarify where this resource falls on the organization chart.

Please note that Attachment 2C has been updated to reflect the most recent organization chart; the staff breakdown percentages in Attachment 2C remain the same. Attachment 2 has been updated to reflect the updated organization chart as appropriate. Attachments related to Performance Work Statements (PWSs) are intended for reference only. Contractor staffing is at the discretion of the prospective offeror's proposed staffing plan based on the PWS requirements.

73 6 1.1 2

Reference:

Question:

Which is more important ‐ Factor 3 or Factor 4?

Please refer to Section 1.1 of Attachment 6. Factors 3 and 4 are equally important.

74 5 3.5.5 19

Reference:

"Chapter 4: SF 1449 Form"

Question:

Should the heading be "Chapter 7: SF 1449 Form" rather than "Chapter 4" as written in the RFP?

Attachment 5 will be updated to reflect Chapter 7.

Paragraph #

Page Number

Prospective Offeror Question DOI Response

75 2 2.2.2 10

Reference:

"Attachment 2G, FY Scope Notional Dashboard, provides an example of projects that were managed by the Project Management Division during a fiscal year.

Attachment 2H, FY Scope and Initiatives, provides a description of these projects. Annually, the BIO identifies a list of prioritized projects that are worked through each year, such as the examples in Attachments 7 and 8."

Please see updated Section 2.2.2 of Attachment 2.

76 2 10 56 ‐ 66

Reference:

The evaluation criteria states that "Factors 1 and Factor 2 are equally important. Collectively, Factors 1 and 2 are significantly more important than Factors 3, 4 and 5 are collectively."

Many of the position descriptions for Key and Senior Personnel, as well as Technical and Functional Personnel, are highly specific and unique to DOI FBMS.

In fact, for certain positions, it is possible that an individual will only gain this experience having worked at DOI FBMS. For example, the System Architect position requires "Experience in sizing infrastructure for Tableau Server, OpenText and Compusearch PRISM implementations" along with experience in sizing infrastructure for SAP implementation. There are similar examples of highly specialized and unique requirements throughout the position descriptions for functional and technical personnel. For example, the functional position: "SAP Financial Assistance Functional: Financial Assistance" requires experience with "Acquisitions module of SAP with Compusearch PRISM Grants and integrating PRISM with external systems, including Compusearch FedConnect and, Grants.gov".

Question:

If the Offerors proposed personnel are going to be evaluated against the position descriptions stated in each PWS, we respectfully request and recommend that the Government modify the PWS position descriptions to ensure there is an opportunity for substantive competition with regards to proposed personnel. In any case, we request clarification on how Offerors proposed personnel (Factor 2) will be evaluated.

Section 10.2.4.3 of Attachment 2 has been updated. FBMS utilizes commercially and federally available products such as SAP ECC, Tableau Server, OpenText and Compusearch PRISM. Experience with these industry‐ known products is necessary as these products are part of the FBMS platform.