Attachment 1 - Statement of Work (SOW) UPDATED_0002.docx

U. S. Department of the Interior Bureau of Indian Affairs

ITEMS IDIQ SOW

U.S. Department of the Interior Bureau of Indian Affairs

Information Technology Equipment – Manufacturer Specific (ITEMS) Indefinite Delivery Indefinite Quantity (IDIQ) Statement of Work (SOW)

1. Introduction The Bureau of Indian Affairs (IA) Office of Information Management Technology (OIMT) is responsible for developing and implementing information resources and technology management policy, procedures, processes, and systems to effectively execute all Information Technology (IT) functions. In the operational role, OIMT provides support throughout Indian Country for desktop computing. IA seeks to implement an Indefinite Delivery, Indefinite Quantity (IDIQ) for its endpoint[footnoteRef:1] computing needs. [1: End-Point solutions refer to laptops, computers, printers, monitors, keyboards, mice, and other miscellaneous items.]

IA programs and offices have traditionally purchased endpoint equipment in a fragmented and inefficient manner. There has been no standard for the hardware and no widely agreed upon acquisition process. This has led to inefficiencies in technical support, difficulties in security management, duplication of effort, higher purchase costs, and excessive management costs. The situation conflicts with the goals of the Federal Information Technology Acquisition Reform Act (FITARA) and with the principles of category management outlined in Office of Management and Budget policy M-16-02.

To address similar concerns, the OMB Category Management Leadership Council (CMLC) established an interagency Workstation Category Team (WCT), led by the National Aeronautics and Space Administration (NASA). This work ultimately culminated with the issuance of the NASA Solutions for Enterprise-Wide Procurement (SEWP) contract. The contract was then mandated for the U.S. Department of the Interior’s use in December 2014. However, IA must also comply with the Buy Indian Act (25 U.S.C § 47), and ensure that acquisition actions made to Indian Economic Enterprises (IEEs) are maximized to the fullest extent allowed by the Act. Unfortunately, the NASA SEWP contracts do not currently have a Buy Indian set-aside and the use of this contract represents a conflict for IA. It is the intent of IA to develop an IDIQ that complies with the Buy Indian Act[footnoteRef:2]. [2: Buy Indian Act - Code of Federal Regulations]

2. Scope This procurement is open to all competitive sources under the Buy Indian Act. It will be available for all Assistant Secretary-Indian Affairs (AS-IA), the Bureau of Indian Affairs, Bureau of Indian Education (BIE), and the Office of the Special Trustee entities, including its Contractors as authorized by their Contracting Officer and available to other Bureaus and Offices as needed. The acquisition will cover end-point hardware as defined, and include purchasing availability for employees and students of BIE. Since products from this contract may be ordered for students and educational use, educational pricing must be offered for each product in addition to non-education government pricing. This acquisition will provide a standard method to order new endpoint hardware for new employees and to replace existing equipment either in limited quantities or as part of a uniform lifecycle replacement. It is anticipated that this lifecycle replacement will include 20% of the inventory every three to four years as recommended by OMB as Bureau and Office budgets allow.

3. Quantities and Delivery The exact number of new products needed is unknown. The number of specific products needed at specific locations can also not be determined. However, a list of all government locations can be provided. An approximate number of computers currently supported by the baseline originating organizations are approximately as follows:

Orders under this contract will be placed by the requesting office who will provide the CLIN, quantity and delivery address. Upon concurrence of the Program Manager, The order shall be filled and delivered to the requesting office. Records for each order will be maintained by the offeror. Periodic or ad hoc requests for order status and summary information shall be provided as requested by the Program Manager.

4. Period of Performance

The Performance Period for this contract shall be for five (5) years with a base period of one year, and four option periods that may be exercised at the government’s discretion.

5. Requirements More than 85% of personal computers (PC) in the IA enterprise consists of Dell laptops and desktop computers. Necessarily, the organization has considerable investments in IT support processes, technical knowledge, abilities and operational tools associated with this equipment. The same is true for HP network printers that are in use. Therefore, proposed offers for endpoint equipment must be Dell brand and network printers must be Hewlett Packard brand.

This procurement will follow the Sole Source process: Order includes items peculiar to one manufacturer (e.g., a particular brand: name, product, or a feature of a product that is peculiar to one manufacturer). A brand-name item, even if available on more than one contract, is an item peculiar to one manufacturer. [see FAR 16.505(a)(4)(i)]. The associated BRAND NAME JUSTIFICATION AND APPROVAL document has been prepared separately.

In accordance with OMB M-16-02, which directs agencies to develop a limited number of standard configurations that will satisfy a majority of laptop and desktop requirements, a limited number of PC configurations were identified to suit a continuum of processing requirements of IA, OST and BIE users. It is anticipated that the vast majority of user requirements will be satisfied by these configurations. However, in an operational context, a waiver process will be developed for exceptions and new requirements that may arise over the course of the contract. It is also expected that these configurations may need to be augmented in certain situations with additional capacity, components or interfaces. These additions are outside the scope of the contract and will need to be acquired separately under the waiver process.

To satisfy endpoint user needs, improve IT management, streamline acquisitions, and reduce costs, specific minimum technical requirements have been identified. These requirements are provided as technical specifications in the attached spreadsheets. In accordance with OMB M-16-02 and to simplify the endpoint selection, the number of configurations has been limited to the following categories. All products provided through this procurement will be new OEM and not refurbished.

5.1 BIA PC Categories

Latitude 7200 2 in 1 providing a high level of mobility and tablet functionality.

Latitude 7400 2 in 1 providing a high level of mobility and PC functionality.

Latitude 5401 Touch Screen providing standard business laptop functionality.

Latitude 5401 Non-Touch Screen providing standard business laptop functionality.

Latitude 5501 Touch Screen providing standard business laptop functionality.

Latitude 5501 Non-Touch Screen providing standard business laptop functionality.

5.2 BIE PC Categories

Student Chromebook 5190 2 in 1.

Student Laptop Latitude 3300.

Student Lab PC OptiPlex All in One 7470 providing basic functionality.

Student Lab PC OptiPlex All in One 7470 providing more advanced functionality.

5.3 Monitors

24 inch Monitor Dell P2419H 27 inch Monitor Dell P2719H 31 inch Curved Monitor Dell Ultrasharp 34 Curved USB-C Monitor - U3419W 43 inch Monitor Dell 43 Monitor-P4317Q

5.4 Options

Dell Image preload Dell KB813 Smartcard Reader Keyboard Dell WM326 Wireless Mouse Dell DW316 external DVD+/- RW Drive HID OMNIKEY 3121 external smartcard reader

5.4 Network Printers

Network printers shall fall into three categories. These are Workgroup, Office, and Production. All printers must be TAA[footnoteRef:3] compliant and have the ability to be fully managed via either the wired or wireless network. Printers must meet the listed minimum performance / capacities as the standard configuration. [3: TAA Compliant Hardware]

Additionally, a PIV enabled option must be included. A four year, next-day service extended warranty shall also be provided with each printer configuration.

Workgroup Printer (5-15 Users) - HP M477 Workgroup printers for a small office or workgroup with higher duty cycle and performance characteristics.

Office Printer (10-30 Users) - HP 577 Office printers for an office with additional performance and duty cycle demands.

Production Printer (20+ Users) - HP M681 Central office printers that can serve a large number of users for printing, copying and scanning. Such as HP M682.

The complete HP model specifications are listed in the attached spreadsheet.

6 Technology Refreshment All mission areas of IA will require ongoing enhancement by incorporating evolving improvements in state-of-the-art computer system technologies to maintain the organization at the highest levels of processing performance and capabilities and to provide the user community with the most sophisticated and powerful computer tools available.

The Contractor shall work with the Contracting Officer and appropriate Bureaus and offices to alter technology on a yearly basis to accommodate technological changes, directives, mandates and business mission needs provided the conditions below are satisfied.

a) The item substituted shall be fully compatible with the originally provided product.

b) The item substituted shall meet or exceed the mandatory technical requirements as stated in the specification.

c) The item substituted shall be a commercial off-the-shelf (COTS) product or configuration.

d) The price of the item substituted, including any required custom services, support and warranty, shall be equal to or less than the current BPA price for the originally provided product.

The successful offeror will propose a strategy that incorporates new technology advances that is both fair and reasonable and includes the government’s concurrence. Substitutions shall be completed within 30 days of the end of each option period.

7 PC Image preload The BIA has developed and maintains a standard Microsoft Windows image for all PCs in the enterprise. In the future, BIA will work with the contractor to develop a process to have these images preloaded onto the PCs prior to shipment. At this time, image preload is required as an option.

8 Compliance The Department issued the following document, “Baseline Requirements Contract Requirements” detailing requirements related to specific security controls that the contractor shall ensure complies with or any edited and revised version. The Contractor shall also comply with all mandated aspects of the following as applicable:

· Controlled Unclassified Information

· Records Management

· Information Collection Clearance

· Paperwork Reduction Act

9 Orders

Orders under this contract will be placed by the requesting office who will provide the CLIN, quantity and delivery address. Orders will be submitted through the Indian Affairs IT Service Management tool (ITSM). Orders will be verified and approved through the ITSM and forwarded through the IA Acquisition Management office to the vendor for delivery to the requesting office. Detailed records for each order will be maintained by the offeror.

10 Reporting Periodic or ad hoc requests for order status and summary information shall be provided as requested by the Program Manager. Ad hoc reports will be confined to the status of any accepted order. Periodic reports will consist of monthly and year end reports containing a chronological listing of all orders by location and will include CLIN, quantity, order date and delivery date at a minimum..

11 Definitions Program Manager - The Bureau or Office assigned Program Manager. The Program Manager will liaison with the Program Co_Leads on all IDIQ matters.

Program Co-Lead - The assigned Program Co-Lead from Bureau of Indian Affairs and the Office of the Special Trustee designated to share overall Program Management responsibilities for the IDIQ.

External Bureau and Offices - Office outside of the Assistant Secretary-Indian Affairs, Bureau of Indian Affairs, the Office of the Special Trustee however internal to the Department of the Interior.

ITIL - IT Infrastructure Library.

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