Questions and Answers Amendment 1.pdf

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Custodial Service
Solicitation number
1331L526CUSTODIAL
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This is a Questions and Answers document for a custodial service task order covering eight buildings. The solicitation deadline is September 15, 2026, at 3:00 PM Eastern Standard Time, with a mandatory site visit required on September 10, 2026. Offerors must submit quotations in three volumes: Technical Quotation (four pages maximum), Price (separate pricing sheet excluded from page limitation), and Experience (one page), with the price sheet excluded from the five-page quotation limit.

The scope requires bi-weekly cleaning (twice monthly) of eight buildings for a total of 24 annual cleaning visits per building, interior and exterior window cleaning twice annually, trash collection and disposal at an on-site dumpster, stocking of Victoria Bay paper towel and soap dispensers, and provision of commercial cleaning materials for occupant spot cleaning. The contractor must supply trash-can liners and determine window quantities and access equipment needs during the site visit. The Government will provide utilities including water and electricity. All contractor personnel must be U.S. citizens or green card holders with work authorization, and all workers require background checks. Subcontracting is permitted, and offerors may satisfy the two-year custodial experience requirement through documented experience of proposed subcontractors or key personnel. Site visit attendance by an authorized representative of a subcontractor or teaming partner is permitted, with up to two representatives per company allowed. Cleaning dates and schedules will be established after contract award through a kickoff meeting with the facilities manager. No work is scheduled on federal holidays, with alternative schedules provided; inclement weather delays may be rescheduled without reducing the required annual service count. Insurance requirements are specified in Amendment 1, referencing CAR 1352.228-70 and FAR 52.228-5.

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Questions and Answers for Custodial Service Questions Responses

1. I would like to know if subcontracting permitted under this task order, and may a prime contractor utilize the past performance/experience of its proposed subcontractor to satisfy the 2-year experience requirement in Section 3, Item 3?

Subcontracting is permitted.Per the amendment 1, See Section 3.3. Amendment 1

RFQ.

2. May an offeror satisfy the minimum two-year custodial experience requirement through the documented experience of a proposed subcontractor, similarly situated small-business teammate, or proposed key personnel?

See Section 3.3. Amendment 1 RFQ

3. The SOW states that Appendix A provides the interior square footage for each building, but the provided appendix appears to contain only a site map. Please provide the square footage for each of the eight buildings or confirm that this information will be furnished during the site visit.

Please see amendment 1 with Appendix correction labeled.

4. May an authorized representative of the prime offeror's proposed subcontractor or teaming partner attend the mandatory site visit on the prime offeror's behalf? If so, must an employee of the prime contractor also attend?

Yes. Only 2 per company shall attend per Amendment 1

5. The SAM.gov notice lists the quotation deadline as 3:00 PM EDT, while the RFQ states 3:00 PM EST. Please confirm the controlling time zone and deadline.

The quotation deadline is 3:00pm Easter Standard Time

6. Please confirm whether the price sheet is excluded from the stated five-page quotation limitation. The RFQ references four technical pages, one experience page, and a separate attached price sheet.

The price sheet is excluded from the 5-pages see section 3.0 that lists the pages.

7. Please confirm whether the Government will provide water and electricity at the buildings for contractor cleaning operations.

Yes, the government will provide the utilities to include water and electricity.

8. Are there any security screening, badging, citizenship, escort, vehicle-access, or personnel-identification requirements for contractor employees?

Yes, all personnell working on site needs to be a US citizen, Green card with Visa to work in US. All workers will be required to get a back ground check and provide to the Government.

9. Are offerors required to price the possible six-month extension under FAR 52.217-8, or will any extension be priced using the applicable option-year rate?

Any extension will be priced using the applicable option year rate

10. Please also confirm whether the posted September 15, 2026, 3:00 p.m.

The due date of the proposal is 15 September at 3:00PM EST

11. Eastern quotation deadline is controlling and whether a site visit is mandatory or available.

The site visit is mandatory in order for the vendor to submit a fair proposal

12. “Evidence that the quoter has at least two years of general experience in custodial, janitorial, or similar facility cleaning services.”

See Amendment 1 section 3.3 for clarification

13. Additionally, if a proposed subcontractor or teaming partner will be responsible for performing the custodial services, may an authorized representative of that subcontractor or teaming partner attend the mandatory September 10, 2026 site visit on behalf of the Offeror and satisfy the site-visit attendance requirement for the Offeror?

Yes.

14. If permitted, please confirm whether attendance by the proposed subcontractor/teaming partner would allow the Offeror to remain eligible to submit a quotation, provided all other RFQ requirements are satisfied.

Yes. Representative shall state who they are representing.

15. Whether a site visit is scheduled, available, or required. Site visit is mandatory.

16. The required electronic submission method and recipient address.

Please review the solicitation for the poc addresses which is listed.

17. Building Square Footage The SOW states that the interior square footage for all buildings is provided in Appendix A. However, the Appendix A provided appears to contain only a site map and does not include a readable square-footage schedule.

Would you please provide the interior square footage for buildings A4, B9, E12B, F2, F6, I10C, T1, and T2?

Please see Amendment 1 for the updated Appendiz A.

18. Cleaning Frequency The SOW describes the required custodial service as “bi-weekly,” which commonly means once every two weeks, or approximately 26 visits per year. However, the SOW also expressly requires 24 cleaning visits annually.

Please confirm whether the contractor is required to perform exactly 24 recurring cleaning visits during each 12-month period.

Each building will be cleaned twice a month.

19. Dispensers The SOW requires the contractor to ensure that the Victoria Bay paper-towel, toilet-paper, and soap dispensers are stocked and in working order.

Please clarify whether the contractor is responsible for repairing or replacing defective dispensers, or whether the contractor is only responsible for stocking the dispensers and reporting damaged or inoperable units to the Government.

If the contractor must furnish replacement dispensers, please provide the applicable model numbers or specifications, along with the estimated number of replacements that should be included in the quotation.

Victoria Bay paper towel, toilet paper and soap dispencers are included in the majority of the buildings. Yes, the contractor should supply the dispencers. For information purposes: The distrubutors of the Victoria Bay products provide the dispencers when their products ae purchased. If the dispensers need replacing and they are on site, the government will replace them.

20. Trash Collection and Disposal The SOW requires the contractor to provide trash-can liners but does not expressly state whether the contractor must empty trash receptacles, remove trash from the buildings, or transport it off-site.

Please clarify the following:

•Is emptying trash receptacles required during every cleaning visit?
•May collected trash be deposited in an on-site Government

dumpster?

•Must the contractor transport or dispose of any waste off-site?
•Is recycling collection or separation required?

Yes, emptying trash receptacles is required during every cleaning vist. There is a dumpster at building I10C. There is no need to dispose of waste off site. No recycling on site.

21. Interior and Exterior Windows The contractor must clean all interior and exterior window glass at the eight buildings twice annually. However, the solicitation documents do not identify the number, approximate dimensions, height, configuration, or accessibility of the windows.

Will this information be provided, or should offerors determine the window quantities and access-equipment requirements during the mandatory site visit?

Please also confirm whether exterior windows require ladders, lifts, fall protection, or other specialized access equipment.

During the first visit the contractor will determine the size of the windows that are needed to be cleaned. All the building are a single level and a ladder will possiblely be needed for some buildings.

22. Cleaning Materials for Occupant Spot Cleaning The SOW requires the contractor to provide cleaning materials in each building so occupants can perform spot cleaning between scheduled visits.

Please clarify the following:

•Which cleaning products and materials are required?
•What quantities are expected for each building?
•Will secure storage space be available?
•Must these materials be replenished during every scheduled visit or

only as needed?.

It is the contractors responsiblity to provide the commercial cleaning products.

However, the contractor must provide MSDS product sheet. The contractor will determine on the amount needed to keep the building clean. There is a place to store some item, but the contractor will possible bring items with them.

23. Five-Page Quotation Limitation The RFQ states that quotations are limited to five total pages, consisting of four technical pages and one page for experience and price. The RFQ also requires offerors to use the attached pricing sheet, which extends beyond one page.

Please confirm whether the completed Government pricing sheet is excluded from the five-page limitation. If it is not excluded, please clarify whether the pricing sheet and experience information must collectively fit within one page.

Price sheet is excluded from the list. See section 3.0 that list the pages next to each volume.

24. Quotation Organization Section 3 identifies the following volumes:

•Volume 1 – Technical Quotation
•Volume 2 – Price
•Volume 2 – Experience

Please confirm whether Experience should be designated as Volume 3.

Corrected, see amendment 1

25. Insurance Requirements The RFQ references insurance requirements for fixed-price contracts but does not identify the required types of coverage or minimum limits.

Please provide the required limits for the following:

•Commercial general liability
•Workers’ compensation
•Employer’s liability
•Automobile liability
•Any other required coverage

Please also confirm whether the successful contractor must name the Government as an additional insured.

See Amendment 1, CAR 1352.228-70 Insurance Coverage and FAR 52.228-5 Insurance - Work on a Government Installation

26. Site-Visit Measurements and Photographs Please confirm whether attendees may:

•Take measurements of the buildings and windows.
•Take photographs for quotation-development purposes.
•Inspect custodial closets and available storage areas.
•Examine existing dispensers, floor surfaces, and window-access

conditions.

The square footageis on the map provided.

27. Federal Holidays and Annual Service Count The SOW states that employees may not work on federal holidays and that the Government may not be billed for hours that otherwise would have been worked on those days.

Because this is a firm-fixed-price requirement based on 24 completed cleaning visits annually, please confirm that any service scheduled for a federal holiday should be rescheduled rather than omitted and that the contractor must still complete all 24 annual visits.

Work will not be scheduled during this time. Alternative schedule will be provided.

28. Inclement-Weather Rescheduling Please confirm that services postponed because of inclement weather may be performed on another mutually approved weekday during normal operating hours without reducing the required annual service count.

Yes, the government will provide the utilities to include water and electricity.

29. Cleaning Dates and Access Coordination Please clarify whether the Government will establish the recurring service dates after award or whether the contractor should propose specific dates in its quotation.

Please also advise how much advance notice will ordinarily be required to coordinate site access for each cleaning visit.

Your clarification will help Compass Point prepare accurate, complete, and technically compliant pricing.

A schedule will be created once the contract is awarded. The schedule wil lbe worked out with the facilities manager and th contractor. This will be determined during the kickoff meeting after award.

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