13-12. Past Performance Evaluation.docx
DOCX document 28 KB Posted
- Attached to
- Food Service Management Consultant
- Solicitation number
- RFP #27-13-31
- Issued by
- Maricopa County, Tucson City, Arizona
About this file
This is a Past Performance Evaluation form used by Tolleson Union High School District #214 in Arizona for the procurement of a Food Service Management Consultant (RFP #27-13-31). The evaluation document is designed to collect historical performance information from previous or current clients of vendor candidates to assist the District in determining responsive and responsible procurement decisions. Respondents are requested to submit completed questionnaires directly to the District by email to tammy.delgado@tuhsd.org by 11:00 a.m. on July 6, 2026.
The evaluation form requests clients to rate vendor performance across seven criteria using a 10-point scale, where 10 indicates always satisfied with no reservation about rehiring, 5 indicates sometimes satisfied, and 1 indicates very dissatisfied with poor performance and no intent to rehire. The seven evaluation categories are: general services/products meeting expectations, quality of services/products, ability to adhere to timelines and schedules, responsiveness to communication and customer service, billing processes, ability to adhere to contract guidelines, and overall customer satisfaction and confidence in rehiring the vendor. The form permits respondents to leave sections blank if they lack sufficient knowledge in a particular area, with a maximum possible score of 70 points across all criteria.
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Text version
REQUEST FOR PROPOSAL
Food Service Management Consultant
RFP #27-13-31
Tolleson Union High School District # 214
Purchasing Department 9801 W Van Buren Tolleson, AZ 85353
PAST PERFORMANCE EVALUATION
Name of client’s company:
Phone:
Company being surveyed:
Tolleson Union High School District #214 has implemented a process that collects past information on vendors. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above company.
The company listed above has listed you as a current or previous client for whom they have provided products or services. The company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the accompanying questionnaire.
Please evaluate the Performance of the company (10 - you are Always satisfied and have no question about hiring them again, 5 - you are Sometimes satisfied, and 1 - you are very Dissatisfied and would never hire them again because of very poor performance). If you do not have sufficient knowledge of past performance in a particular area, leave it blank.
Total possible points:70
| NO. |
| Criteria |
| Unit |
| Score |
| 1 |
| Did general services/products provided meet your expectations? |
| (1-10) |
| 2 |
| Quality of services/products |
| (1-10) |
| 3 |
| Ability to adhere to timelines/schedules |
| (1-10) |
| 4 |
| Responsiveness to communication (Customer Service, Quotes) |
| (1-10) |
| 5 |
| Billing Process |
| (1-10) |
| 6 |
| Ability to adhere to contract guidelines |
| (1-10) |
| 7 |
| Overall customer satisfaction, confidence in hiring vendor again |
| (1-10) |
TOTAL POINTS____________
Thank you for your time and effort in assisting the vendor in this important endeavor. Please return this questionnaire directly to Tolleson Union School District by email to tammy.delgado@tuhsd.org by 11:00a.m., July 6, 2026.
Signature Date
Printed Name Title image1.png
File details come from the government source that posted it. Updated .