Government Responses to Vendor Questions 91720- Amendment 1.pdf

Vendor Questions - REO

Solicitation Number: 12SAD120R0013

Question Number Reference Document

Requirement Reference number (SOO, L, M, other)

Solicitation Section

Solicitation Page Number Offeror Question Government Response

1 PWS 1.3 Scope 1st Paragraph 19

Will Offeror be handed all 5,822 proeprties at once or staggered over the year? What is the timeline of when Offeror will take control of the properties?

Any and all properties not currently under contract will be handed over for disposition immediately. As more properties are acquired by Agency, they will be turned over to the Contractor.

2 PWS

G.3 Payment Schedule and Invoice Submission 40

If Offeror is only submitting monthly invoices, how are commissions handled at the closing of the property? Will procuring (buying) broker be paid at closing or will they have to wait until Offeror submits for payment? Are procuring brokers considered sub-contractors?

See HB-1-3550 Chapter 16. It is encouraged that all real estate commissions for the sale of the property to be paid as a closing fee.

3 PWS H.10 Key Personnel a. 48 Can one person hold multiple Key Personnel roles?

This will be based on the offeror's approach if one individual can satify the Government's requirement in muliple roles.

4 PWS K.3 52.204-20 Predecessor of Offeror a(1) 81 Does Offeror need a CAGE number prior to receiving award?

Yes, see 52.204-16, ref. pg 50. incorporated by reference.

5 PWS L.20.1 Factor 2: Past Performance 1.-4. 96

If Offeror does not have governemnt contracting experience, can they send questionnairre to past clients in which they contracted with (i.e.

listing agreement) to sell/dispose of property for them? (Bulk residential sale for private entity for example?)

Yes, any past performance or experience that fulfills the requirements set forth in the solicitation is acceptable for submission.

6 PWS L.20.5 Price Schedule 97

Will Offeror be given an approximation of how many properties will be over the $55,000 price point and how many will be under? No

7 General N/A N/A N/A

Can the government confirm if there are incumbents? If so, can you provide the contract number?

USDA-RD does not have an incumbent.

SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104

8 General N/A N/A N/A

Can the government confirm if there is also a large business procurement similar to this? If so, how will the government decide whether to procure through this small business set-aside contract vehicle versus the large business vehicle?

Results of the Market Research.

9 Performance Work Statement Key Personnel 1.16 22

To ensure we are meeting the requirements of the PWS, can the government define what they believe the following roles to be: Project Manager, Business Manager and Relationship Manager?

Relationship Manager – The Agency sees this individual to work directly with the Program on a day-to-day basis as the primary POC. The Program side deals directly with the decisions needed for disposition of the property. Project Manager – The Agency sees this individual working directly with the Contracting side of our business to manage the contract, invoices, technical questions related to the Contract and the Transitioning of the contract to full implementation and quality assurance. Business Manager - The Agency sees this individual working directly with the Program team on escalated issues or really any issues needed to be addressed on the property level.

10 Performance Work Statement Key Personnel 1.16 22

To ensure we are meeting the requirements of the PWS, can the government define what they believe the following roles to be: Project Manager, Business Manager and Relationship Manager? Ref. Government Response to question 9.

11 Performance Work Statement Quality Control Plan 2 23

Would the government allow the QCP to be draft upon proposal submision and then finalized within 30 days of the first task order award? This will allow some discussion and allow incorporation of government feedback within the QCP?

The Offeror must submit a QCP that directly addresses the REO Disposiiton services scope outlined in the PWS, and incudes at a minimum, the management philosophy, structure and approach in obtaining quality standards. See page 105 for evaluation factors.

12 TECHNICAL EXHIBIT 1 Performance Requirements Summary

Performance Requirements Summary 27

Can the government confirm that the requirements for reporting etc. would be upon award of the first task order as opposed to upon award of the IDIQ? All reports will be based from Task Orders.

13 TECHNICAL EXHIBIT 2 Deliverables Schedule Deliverables Schedule 30

Can the government confirm that the requirements for deliverables would be upon award of the first task order as opposed to upon award of the IDIQ? All reports will be based from Task Orders.

14 General General N/A N/A

Would the government consider extending the due date to October 2, 2020 at 5pm to deconflict with other fiscal year 2020 awards and also to allow for incorporation of question responses?

TBD continue to monitor Beta.SAM website.

15 RFP 1

Once USDA awards a contract for Solicitation 12SAD120R0003, will USDA favor the NDMS contractor in REO file assignments?

The provided estimated quantities on the pricelist for this requirement represent the full amount of properties with a tentative transition into NDMS.

16 RFP 1.3 19

HB1-3550 Chapter 16 references a 30 day goal for listing REO properties whereas the RFP lists a 45 day requirement. Please clarify.

Agency was providing additional time to Contractor. Agency will accept the listing of a property within 30 days.

17 RFP 1.5 19

What percentage of the USDA REO properties are program vs non-program properties, and is this determination made prior to assignment to the REO vendor?

A low percentage of USDA REO Properties are considered program properties. It is made prior to assignement.

18 RFP 3.11 24

Will there be a transition of REO properties from an incumbent REO service provider, USDA or both?

Yes, there may be a small transition of properties from incumbent in January 2021.

19 RFP 3.11 24

Will contractor be given access to USDA's LoanServ application to obtain referrals or some other method?

Agency will work with Vendor to develop a process to transfer properties.

20 RFP Tech Exhibit 2 Program

Deliverables, 6 31 Please clairfy the expected frequency and timeframe for ad hoc reports

It is dependent on the report. Some reports are weekly, some are monthly. It is not anticipated additional ad hoc reports will be needed if listed reports are provided on a regular and recurring basis.

21 RFP F.8 38

In cases where a USDA receives notice of bankruptcy, can contractor be provided notice via electronic method such as email in lieu of a phone call?

The property is owned by the Agency. The Agency will not file bankruptcy on the property.

22 RFP I.2 50

USDA indicates there may be more than one successful offeror. How many awards does USDA anticipate?

reference Section A, page 5.This will be one small business set-aside award. Also reference 52.216- 1.

23 RFP I.3 51

How will task orders be split among contractors? They will not, this is a single award IDIQ.

24 RFP 17.1 92

Submissions must not contain the company name, logo or vendor specific identifiers except for the cover page only of each volume.

Is the Offeror able to utilize its name and the names of its subcontractors in the text of the proposal? (We interpreted this instruction as pertaining to the design/format of pages only).

this instruction should be interpreted as read.

Any nomenclature of contractor name must not be in the proposal, but only on the cover page.

The solicitation calls for a fully redacted version as well, so if company name and subcontractor names are included in the proposal we must receive a copy where that information is fully redacted throughout the proposal to include headers and footers, logo and design etc.

25 RFP M.5 107

Given the steep decline of REO properties in the past several years, will USDA consider a reference older than three years that provides a higher volume of REO portfolio in an institutional environment?

Under Evaluation critieria M.5, there is no reference as to volume. We ask for 3 years to fulfill the recency portion of that rating.

26 RFP M.5 107

How will USDA evaluate performance references that are based on Offerors key personnel from different entities?

Past Performance references in this section of the solicitation is refering to contracts performed in the past or currently, not key personnel who performed a position under another entity.Key personnel falls under technical subfactor 1.2.

which will be evaluated in accordance with section M.4 page 100.

27 Attachment 08

Of total estimated REO quantities Option Year 1, what is the current inventory/backlog of REO properties?

Utilize estimated quantities on base year of attachment 8

28 Attachment 08

What is the current rate of cancellations on REO properties?

Would USDA consider adding a cancellation fee to the pricing structure to reflect industry common practice?

Agency does not want to own property. Rate of cancellation is negligible.

29 Attachment 08

For REO disposition, Is USDA asking for total/minimum real estate commission including our fee or asking for only our fee?

The price proposals must represent the fully loaded labor rates, equipment, profit, overhead, G&A and all other fees associated costs applicable in the price schedules in Scheudle B for the base period and option years of the contract.

30 Attachment 08

What is the average sales price of USDA REO properties in the last year?

What is the median sales price?

AS of July 2020, Average Sales price $55,317. The median is $53,134.

31 Performance Requirements Summary

Does our fee include commissions to realtors?

The price proposals must represent the fully loaded labor rates, equipment, profit, overhead, G&A and all other fees associated costs applicable in the price schedules in Scheudle B for the base period and option years of the contract.

32 Performance Requirements Summary Who pays commission to listing agent?

See HB-1-3550 Chapter 16. The Prime is the listing Agent and is paid at closing.

33 Performance Requirements Summary Who pays commission to buyer's agent?

Paid by the listing Agent at closing.

34 Performance Requirements Summary Are there limitations or set commission s to these agents?

Please refer to Gov. Response to "Listing Agent" and "Buyers Agent" in previous qusetions.

35 Performance Requirements Summary Does this need to be figured into the fee charge to HUD?

See HB-1-3550 Chapter 16. The Agency will provide more weight to proposals that demonistrate an effective and efficient way of achieving the objectives of this Solicitation while following Regulatory Requirements.

36 Performance Requirements Summary Are listing and selling agents considered subs?

Ref. FAR 52.244-2 for definition of a subcontractor.

37 Performance Requirements Summary Can listing and selling be done in-house?

Yes, The vendor may be both the listing and selling agent.

38 Performance Requirements Summary Is the lock change cost reimbursable?

The scope of this requirement does not include property preservation or inspection services. If the Contractor identifies these services are required, the Contractor must notify the Agency.

39 Performance Requirements Summary

Who do you want us to call with an emergency, like water dripping in house during rain storm, or squatter or dead body found in house?

You will have a direct contact to notify within 48 hrs of your knowledge of any of these situations.

40 Performance Requirements Summary

Who is paying liens on the title to get things cleared up for closing?

i.e. utiliities, taxes, etc. The Contractor

41 Performance Requirements Summary

Do you want us to hire someone for things like winterization to make sure pipes don't freeze or do you have a property preseration vendor?

We have a property preservation contractor, notification that these services are required is applicable so we can filter to the property preservation vendor if they are not already aware.

42 Performance Requirements Summary

During the first 60 days on a program property can the house only be sold to a qualified program participant?

See page 20, Property Properties and HB-1-3550 - Chapter 16

43 Performance Requirements Summary Who orders appraisal? Agency

44 Performance Requirements Summary

Does the offer have to be accepted at only 100% of appraised value? No

45 Performance Requirements Summary Who has signing authority for the contra Agency

46 Performance Requirements Summary Are buyers to use the contract form 1955-45 ? Yes, see Handbook reference.

47 Performance Requirements Summary Are the buyers allowed to turn on utilities for inspections? Yes, in coordination with Agency.

48 Performance Requirements Summary Do the buyers have to pay to re-winterize if they inspect water? Yes

49 Performance Requirements Summary

Since you only allow 165 days to sell home, do you allow price reductions or are they on a schedule? See schedule in HB-1-3550, Chapter 16.

50 Performance Requirements Summary Does the buyer have to offer 100% of the price? No

51 Performance Requirements Summary Will usda allow closing costs and up to what percentage?

See HB-1-3550 Chapter 16. The Agency will provide more weight to proposals that demonistrate an effective and efficient way of achieving the objectives of this Solicitation while following Regulatory Requirements.

52 Performance Requirements Summary

Do the buyers and sellers agents get paid from title company or attorney at closing, or are they paid from the contractor after closing? At Closing

53 Performance Requirements Summary Are we paid on some type of transmittal or invoice?

Contractor will provide Monthly invoice for payment of reimbursables. Other fees should be paid at Closing.

54 Performance Requirements Summary Will USDA use form 1955-43 to order a listing?

Not required, as long as the data is captured and provided in listing (i.e., Financing, Program Property Information, etc.)

55 Performance Requirements Summary Are the properties already appraised? Yes

56 Performance Requirements Summary

Are the properties determined by us or USDA to be program or non-program? Agency

57 Performance Requirements Summary Will you have some properties with restrictions on deed? Yes

58 Performance Requirements Summary

Do we have to develop an affirmative Fair Housing Marketing plan?

See requirements of an Affirmative Fair Housing Marketing Plan in HB-1-3550 Chapter 16.

59 Performance Requirements Summary

Is there a sales schedule with scheduled price reductions and percentages that offers have to meet? See schedule in HB-1-3550, Chapter 16.

60 Performance Requirements Summary Will direct/guarenteed have priority over a cash buyer? See schedule in HB-1-3550, Chapter 16.

61 Performance Requirements Summary Will Owner occupants have priority over investors? No

62 Performance Requirements Summary

As the contractor, do we have the right to accept offers or do we have to bring them to USDA COR for approval? Agency must approve Sales Contract/Offer.

12SAD120R0013- REO

Solicitation.pdf SOO 1.1 1.3 19

Does this scope include filing the claim?

Solicitation 12SAD120R0013 does not have an

SOO.

12SAD120R0013- REO

Solicitation.pdf SOO 1.2 1.3 19

Will claim be filed pre REO or post

REO?

Solicitation 12SAD120R0013 does not have an

SOO.

65 3550-1 chapter 16.pdf SOO 1.3 16.3 & 16.8 4 & 15

What percentage of the population does the Agency estimate will be program properties? a very low percentage.

12SAD120R0013- REO

Solicitation.pdf SOO 1.4 3.2 Point 3 24

Are there any restrictions to selling via auction?

No, reference the HB-1-3550 for any time requirements.

Attachment 8 - Price Schedule N/A N/A

There is no line item for Washington, DC (District of Columbia). Is it included in Maryland? If not, please add a line for DC.

Agency does not originate, therefore does not service loans in Washington DC

Attachment 8 - Price Schedule N/A N/A

Will there be an incentive for selling a property in less than 130 days and at greater than 90% Market Value?

No.

69 Solicitation Performance Work Statement 1.2 Background 18 What is the current count of REO in your portfolio?

Solicitation Section A A.3.1.(b) (11) N/A

Why is 52.219-9 marked to provide a small business subcontracting plan, when this is a small buisness set-aside contract?

That is a typo, disregard as small businesses are not subject to subcontracting plans.

Solicitation Section A A.3.1 c.(1) N/A

Per 52.222-41 this is a Service Contract Labor Standards contract, therefore, a Wage Determination must be attached.

this requirement is exempted per FAR 52.222-53 as prescribed at FAR 22.1003-4(d)(vi). Therefore a wage determination is not required.

Solicitation Performance Work Statement 1.2 18 & 19

Pgh. 1 states that there are currently 33 states in the NFAOC, however, in Pgh. 3, it states we are to cover all 50 states plus territories. When will the other 17 states and territories not presently in the NFAOC be transferred to the NFAOC to provide services? We can't account for transition in if this is unknown.

As per the Scope - Contractor will cover all 50 States plus territories specified.

Solicitation Performance Work Statement 1.5 20

Will the vendor or USDA be required to follow up on closing disclosures/deed restrictions after closing for borrower compliance?

Contractor

Solicitation Performance Work Statement 1.7.5 21

Does the securing mean to ensure that upon departure after a showing that the property is secured? If a door knoblock or deadbolt are broken and the door will not secure, will the vendor be responsible for securing or only contacting USDA that it is unsecured?

The scope of this requirement does not include property preservation or inspection services. If the Contractor identifies these services are required, the Contractor must notify the Agency.

Solicitation Performance Work Statement 1.8 21

The post award conference information does not include a timeframe for it to be completed within.

The post award conference will be set-up at the intial kick off meeting which will be set shortly after award.

Solicitation Performance Work Statement 1.1 22

At a minimum, can you provide a job description for the business manager and relationship manager to ensure we fill these positions with the correct type of background to perform these services?

Relationship Manager – The Agency sees this individual to work directly with the Program on a day-to-day basis as the primary POC. The Program side deals directly with the decisions needed for disposition of the property. Project Manager – The Agency sees this individual working directly with the Contracting side of our business to manage the contract, invoices, technical questions related to the Contract and the Transitioning of the contract to full implementation and quality assurance. Business Manager - The Agency sees this individual working directly with the Program team on escalated issues or really any issues needed to be addressed on the property level.

Solicitation Performance Work Statement 1.1 22

Should the RFP require General Counsel as a key personnel position to oversee law firms performing the REO closings?

The Agency believes the Business Manager should be the person overseeing the CLOSINGS, as a part of their duties.

Solicitation Performance Work Statement 3.2.(5.) 25

In 2015 the HUD-1 Settlement Statement was replaced by the Closing Disclosure Form for all real estate transactions other than reverse mortgages or refinance transactions. Please use Industry Standard requirements.

Solicitation Performance Work Statement 3.2.(4) 25

Checks/sales proceeds from REO closings - are these to be deposited into a bank account that USDA will sweep the funds from? What is the process for providing sales proceeds to the USDA?

Depnding on how Contractor wishes to submit (single or multiple), Agency can be flexible and will work through it with either a check or ACH transaction.

Solicitation Performance Work Statement 3.2.(4) 26 Checks/sales proceeds from REO closings - What is the process for providing sales proceeds to the USDA?

Depnding on how Contractor wishes to submit (single or multiple), Agency can be flexible and will work through it with either a check or ACH transaction.

Solicitation Technical Exhibit 2 1 30

A proposed project management plan (PMP) is supposed to be submitted with proposal, however, the PMP is not accounted for in Section L.6. Table 1 -proposal volume page limitations.

Please advise on a minimum page count for this document, is it included or excluded from the 25 page count, and confirm that it should be provided in Volume I or Volume II.

Reference technical exhibit 2, PMP deliverable corrected to 10 business days after award.

Solicitation Section F F.8 38

If this contract is only for REO Disposition, this clause should be removed since it discusses borrower bankruptcy during the foreclosure process.

Correct, Section F.8 removed. Reference amended solicitation.

Solicitation Section G. G.1. 39

Pgh. 3 in bold - states "orders in excess of this amount will not be honored…."

however, it does not provide an amount.

Ref. G.1 and G.3, this amount will be set at task order level and is in the solicitation for information only.

Solicitation Section G. G.2.(a) & G.5.1 40 & 43

Provides transmission of a task order through U.S. Mail, commercial carrier, facsimilie, or email. Can electornic transmission be added in case your system of record can talk to our system of record to receive a task order?

Task orders can only be issued by a Contracting Officer. Each task order will designate Authorized Ordering Officials with ordering specific ordering limitations. The government anticipates a paperless environment and specific transmission will be determined post award.

Solicitation Section G. G.2.(b) & (e) 40

Please advise as to which "Schedule(s)" are referred to within the RFP for both

(b) and (e).

Changed the word schedule to task order in the RFP for both (b) and (e)

Solicitation Sectoin G. G.2.(f) 40

The requirement for "contractors'/individuals providing legal services to UDA must have an active registration in the System for Award Management (SAM)." This is a requirement of this solicitation for REO closing attorneys, but not the NDMS RFP which is much more legal services labor intensive?

All vendors are required to be registered in SAM.

Under G.2 (f) removed the word "legal".

Solicitation Section G. G.5.2.c. 43

In addition to employment agreements, is a Letter of Commitment an accepted document to evidence written assurance that an individual will commence work? Yes.

Solicitation Section E, Section G E.4.c., G.3.1.(a)., G.3.1.(a) (14), 35, 41, 42

The RFP refers multiple times to "reimburseable items" that can be billed for, however, does not outline in G.3. what is included. Please provide a list of the reimburseable items that can be billed under this CLIN.

Reimburseable items could be (not an inclusive list), Utility fees, taxes, or HOA fees.

Solicitation Section L L.15. 91

States "Volume I must be submitted as one full version and one separate redacted version". Does this mean to remove any company names? Please clarify.

See response to question 24.

HB 3550 Chapter 16 16.3 16-4

States - "REO pricing for program properties is based upon the as-is market value stated in the appraisal multiplied by the liquidation value factors posted on SharePoint. The liquidation value factors on SharePoint should not be applied to an appraisal report’s liquidation value, if applicable.

Nonprogram properties are offered for sale at the lower of Net Recovery Value (NRV) or the appraised value multiplied by the applicable liquidation value factor.” Vendor was not provided this information in the RFP, nor can find access to the above referenced SharePoint listing the liquidation value factors. Since vendor has no way of knowing how these liquidation value factors affect an initial listing price, nor how to calculate an NRV, how can we provide pricing for REO dispostion?

Agency will provide.

HB-3550 Chapter 16 16.5 (B) 16-10 States - Broker incentives. Will this practice be implemented for this RFP?

No, reference the price schedule.

HG-3550 Chapter 16 16.6.(C) 16-12

Will the USDA or the vendor be responsible for following up on post closing Release of restriction Covenants?

Vendor

Solicitation Section A , PWS PWS 1.12 5, 23

Section A states travel and per diem will be reimbursed in accordance with the PWS. Contractor Travel is listed as N/A, yet the place of performance includes REO properties.. Please provide a Travel CLIN for use if and when Travel is authorized.

Travel is not a separate priced CLIN and your submitted price should be fully burdened.

Solicitation Section L L.20.2 97

Sections L.20.2 states that "the offeror must submit a breakdown of pricing by all option periods uitilizing the detailed price schedules in Section B.." Section B seems to be missing. The only Price Schedule is the Attachment 8 which does not have areas for providing the requested Price Breakdown. Please provide the referenced Section B.

See pricing attachment.

Solicitation Section L L.20.3 97

This section states that the "Price Proposal must be bound separately and organized in the sequence conforming to the required proposal content as described above." Does this section refer to the table indicating that Past Performance and Price make up Vol II of the Proposal? Are we submitting the Proposal in hard copy?

If we are only sunbmitting in electronic copy, what is intended by "bound separately"?

In your electronic submission "bound separately" is to ensure they are separate files within that volume.

Solicitation , Attachment 8 Section L L.20.5 97

Other than the Sales fees required in Attachment 8, there are no listed Services to be Priced in a Section B.

Please provide the referenced Section B listing the Services to be provided and priced. See pricing attachment.

97 Solicitation Section H

H.11 48

RFP refers to Progress Reporting however there is no deliverable under the deliverables schedule p 30-31 that matches. Is this considered a deliverable?

Refer to the PWS deliverables for all required reports.

98 Solicitation Section H

H.11 48

RFP refers to Progress Reporting however there is no deliverable under the deliverables schedule p 30-31 that matches. Is the Summarized Monthly Status Report what is being refered to?

Refer to the PWS deliverables for all required reports.

99 Solicitation General

N/A N/A

Does the USDA have any regulations or objections for utilizing offshore vendors to perform quality control reviews?

Quality Control shall be an internal process of the prime vendor.

100 Solicitation Performance Work Statement

1.3 Scope 19

RFP States "The Agency also has specific guidelines contained in HB-1- 3550 Chapter 16 that describes the requirements for REO Dispositions Services that specifically requires that REO properties must be listed within 45 days of the contractor receiving the listing, and the same property must be sold with 165 days of receiving the listing." After review of Chapter 16, this information was not located. Please provide location of this information within USDA guidelines.

Agency is providing extended time from 30 days (as per handbook) to 45 days to benefit the Contractor.

101 Solicitation Section L

L.18.4 Subfactor 1.3 Transition (2)

Page 30, Item 6 within the Solicitation states that the Transition Out plan will be provided No Later Than (NLT) 120 days prior to contract expiration and is therefore not submitted as part of the proposal. So why is the Transition Out Plan included in the Instructions to Offerors?

It is included so that the contractor is aware of all the requirements and so that we can understand your methodolgy of the transition-out.

102 Solicitation Section M

M.4.4 Subfactor 1.3 Transition (2)

Page 30, Item 6 within the Solicitation states that the Transition Out plan will be provided No Later Than (NLT) 120 days prior to contract expiration and is therefore not submitted as part of the proposal. So why is the Transition Out Plan listed as an evaluation factor?

Transition-out is a requirement of section L, but is not evaluated under section M.

103 Solicitation Section L.

L.18.5. 95

Can extensive Key Personnel past experience detailed on the resume be substituted for firm experience?

The relevant experience is the firms resume not the key personnel experience, reference L 18.5.

104 Solicitation Section L L.20.1.(4) 96

Can extensive Key Personnel past performance detailed on the resume be substituted for firm performance?

No, past performance is for recent/relevant contracts, please reference Section L 20.2.

105 Attachment #8, REO Price Schedule

Tab 1, Base year and Tab 2, Option Year 1

It is apparent that the REO Disposition under this contract will work concurrently with the efforts being solicited under solicitation #12SAD120R0003, NDMS. It is noted that the estimated quantities for NDMS are essentially 2 times the quantities, per state, for this solicitation. How will the REO for disposition be assigned between these two concurrent contracts? Is USDA intending on maintaining the proposed ratio of properties, 2/3 to NDMS and 1/3 to this effort, through the 2 year contract period?

Ref.answer to question 15.

106 Solicitation L.15 L.15 90

Section L.15 states that “Volume I must be submitted as one full version and one separate redacted version.” Can USDA clarify what information would be redacted in the redacted version of Volume 1?

Ref. answer to question 24.

107 Solicitation - PWS PWS 1.10 22

Is it acceptable for any identified Key Personnel to be provided by a subcontractor?

Yes, if the subcontractor is identified as a major subcontractor or teaming partner and a letter of commitment is submitted.

108 Solicitation L20.3 L20.3 94

Per Section L20.3 of the Solicitation, “Offeror’s Price Proposal must be bound separately and organized in the sequence conforming to the required proposal content as described above.”

Is it acceptable to include the Price Proposal as part of Volume 2, or is there other separation required?

ref. answer to question 95.

109 Attachment #8, REO Price Schedule

Tab 1, Base year and Tab 2, Option Year 1

Is the commission/Fixed Fee intended to be in addition to regular real estate brokerage commission, or is it intended to be a fully burdened rate that includes listing broker's commission, buyer's broker commission and all program administration fees?

the vendor will be paid in accordance with the solicitation at section L.20.5. The vendor will be paid one or the other based off of the final sales price. Proposed pricing should be fully burdened.

110 PWS and Servicing Handbook 1.5 1.5 20

Reference is made to Offeror providing an approach consistent with HB-1- 3550. This question is a question relating to the guidance found there.

Will the contractor have access to MortgageServ for the tracking REO, or will the contractor need to build interfaces to pass data from its in-house system and the pass data back to MortgageServ?

The Agency will provide more weight to proposals that demonstrate an effective and efficient way of achieving the objectives of this Solicitation.

The Government does not anticipate the vendor having direct access to MortServ. Please provide an alternative that will interface with the exchange of data to MortServ.

111 PWS and Servicing Handbook 1.5 1.5 20

Reference is made to Offeror providing an approach consistent with HB-1- 3550. This question is a question relating to the guidance found there.

Will the contractor have access to post listings on the USDA REO Sales website?

NO. Contractor would need to provide own site

(ie. MLS)

112 PWS and Servicing Handbook 1.5 1.5 20

Reference is made to Offeror providing an approach consistent with HB-1- 3550. This question is a question relating to the guidance found there.

Will any needed appraisals be obtained by USDA and provided to the Contractor? Will USDA be responsible for determining initial listing price, or is the Contractor/broker responsible for the initially offered price?

Agency will provide appraisals - Agency will determine initial listing price.

113 PWS and Servicing Handbook 1.5 1.5 20

Reference is made to Offeror providing an approach consistent with HB-1- 3550. This question is a question relating to the guidance found there.

Will USDA be responsible for determining initial listing price, or is the Contractor/broker responsible for determining the initially offered price? Agency will provide appraisals - Agency will determine initial listing price.

114 PWS and Servicing Handbook 1.5 1.5 20

Reference is made to Offeror providing an approach consistent with HB-1- 3550. This question is a question relating to additional services identifed there and how they relate to the scope of the services being solicited herein.Is the contractor responsible to address any environmental concerns, required to be considered in Section 4:

Environmental Requirements of the Servicing Handbook, in the scope of providing the services under this RFP?

The scope of this requirement does not include property preservation or inspection services. If the Contractor identifies these services are required, the Contractor must notify the Agency.

115 Solicitation - PWS 1.3 1.3 19

Who will be responsible for providing closing services related to REO sales?

This would include title policies, legal review, treasury and performing the actual closing. Successful Offeror

116 Solicitation - PWS SF1449 2 and 3

If closing services, as outlined in the above question, are intended to be provided by the Successful Offeror, how will the related costs be addressed. Are they part of the "reimburseables" shown on Form SF1449? They are a part of the Closing Costs

All Questions