12SAD120R0013- UPDATED REO Solicitation.pdf

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Real Estate Owned (REO) Disposition Services
Solicitation number
12SAD120R0013
Issued by

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This solicitation requests proposals for nationwide real estate owned (REO) disposition services. The U.S. Department of Agriculture (USDA), Rural Development (RD) seeks to contract for the listing, marketing, sale, closing, and reporting of its inventory of single-family homes, condominiums, manufactured homes, and vacant lots located across all 50 U.S. states and territories. The applicable North American Industry Classification System code is 531210 for real estate buyers' agents and offices. This requirement is set aside for small businesses. Interested parties should submit any questions by the date specified in the solicitation and submit proposals in accordance with the instructions provided.

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SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

RD-31ME

WASHINGTON DC 20250

1400 INDEPENDENCE AVE, SW

PROCUREMENT MANAGEMENT OFFICE

USDA, RURAL DEVELOPMENT

RD-FC3 CODE 16. ADMINISTERED BYCODE

X

X

X

531210

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED ORRD-31ME

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

09/28/2020 1630 ET

08/25/2020

CHARLES SPICER

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBERa. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

12SAD120R0013

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 1091005332OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

ST. LOUIS MO 63103

1520 MARKET STREET, (GOODFELLOW)

USDA/RURAL DEVELOPMENT FC-3

15. DELIVER TO

WASHINGTON DC 20250

1400 INDEPENDENCE AVE, SW

PROCUREMENT MANAGEMENT OFFICE

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$8.00

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

USDA, RURAL DEVELOPMENT

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

This requirement covers the procurement of a competitive Multi-Year contract for nationwide REO Disposition Services.

0001 Year One for Real Estate Owned (REO) Disposition LO Support Services in accordance with the Performance Work Statement (PWS).

Period of Performance: 10/27/2020 to 10/26/2021 Continued ...

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

XX

DATED

SHELIA L. STODDARD

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

12SAD120R0013

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

0001AA Year One REO Disposition Support Services in 1 LO accordance with the solicitation instructions, PWS and Price Schedule.

Delivery: 10/26/2021

Period of Performance: 10/27/2020 to 10/26/2021

0001AB Year One Reimburseables for REO Disposition 1 LO

Support Services in accordance with the solicitation instructions, PWS and Price Schedule.

Delivery: 10/26/2021

Period of Performance: 10/27/2020 to 10/26/2021

0002 Year Two for REO Disposition Support Services in LO accordance with the solicitation instructions, PWS and Price Schedule.

Period of Performance: 10/27/2021 to 10/26/2022

0002AA Year Two REO Disposition Support Services in 1 LO

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

1092 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 109

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

12SAD120R0013

accordance with the solicitation instructions, PWS and Price Schedule.

Delivery: 10/26/2022

Period of Performance: 10/27/2021 to 10/26/2022

0002AB Year Two Reimburseables for REO Disposition 1 LO

Support Services in accordance with the solicitation instructions, PWS and Price Schedule.

Delivery: 10/26/2022

Period of Performance: 10/27/2021 to 10/26/2022

This requirement is subject to availability of

FY21 funding IAW U.S.C. 31 Section 1502(a).

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

INDEX

PART I - THE SCHEDULE

A

B

C

D

E

F

G

H

Solicitation/Contract Form

Schedule of Services and Prices

Performance Work Statement

Packaging & Marking

Inspection & Acceptance

Deliveries or Performance

Contract Administration Data Special

Contract Requirements

PART II - CONTRACT CLAUSES

I Contract Clauses

PART III - LIST OF ATTACHMENTS

J List of Attachments

PART IV – REPRESENTATIONS & INSTRUCTIONS

K Representations, Certifications, & Other Statements

L Instructions, Conditions, & Notices to Offerors

M Evaluation Factors for Award

SECTION A

The Government anticipates award of Indefinite Delivery Indefinite Quantity (IDIQ) contract, with contract line items to include, Fixed Priced and Cost Reimbursable. This is a small business set aside single award IDIQ. The period of performance for ordering will be two

(2) years consisting of a 12-month base period plus one (1) 12-month period. This

Solicitation and resulting Contract will be for the acquisition of personnel, supervision, and services of non-personal services necessary to perform National Real Estate Owned

(REO) Disposition Management Services as stated in the Performance Work Statement located in Section C.

The solicitation is issued as a Request for Proposal (RFP). Submit written proposal on RFP number 12SAD120R0013. Solicitation 12SAD120R0013 incorporates provisions and clauses in effect through Federal Acquisition Circular 2020-08. It is the responsibility of the contractor to be familiar with the applicable clauses and provisions. The clauses may be accessed in full text at these addresses: https://www.acquisition.gov/far/.

The North American Industry Classification System (NAICS) code is 531390.

This solicitation is for purchase of the following commercial services and products:

a. Real Estate Owned (REO) Management Disposition Services

Description of requirements is as follows: See the Performance Work Statement (Section C)

Delivery: USDA, Rural Development, National Financial and Accounting Operations Center, St. Louis Missouri.

Minimum Guaranteed Quantities and Maximum Quantities:

The minimum guaranteed quantities for this contract are stated as number of units and are set forth in the following paragraph. Orders beyond the minimum will be determined by the

Government’s need. The Government has no obligation to issue orders for services beyond the minimum guaranteed quantities.

The Government’s only obligation under this contract is the Guaranteed Minimum Quantity of Service $2,500 dollars to the awardee. The dollar value of each Task Order(s) will vary depending on the Government’s need.

Travel and per diem, if authorized under this contract, will be reimbursed in accordance with the PWS and the Government Travel Regulations currently in effect. Current per diem rates are listed at https://www.gsa.gov/travel-resources. Travel requirements under this contract will be met using the most economical form of transportation available. If economy class transportation is not available, the request for payment voucher must be submitted with justification for use of higher-class travel indicating dates, times, and fight numbers. All travel

SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104

12SAD120R0013

https://www.acquisition.gov/far/ https://www.gsa.gov/travel-resources will be scheduled sufficiently in advance to take advantage of offered discount rates, unless otherwise authorized by the Contracting Officer.

The provision at FAR 52.212-2, Evaluation – Commercial Items (Oct 2014) applies to this acquisition.

Vendors are advised to include a complete copy of the provision at FAR 52.212-3, Offeror

Representations and Certifications - Commercial Items (OCT 2018), with its offer. (SECTION

K.1) The Offeror will complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via beta.sam.gov. If the

Offeror has not completed the annual representations and certifications electronically, the

Offeror will complete only paragraphs (c) through (q) of this provision.

The clause at FAR 52.212-4, Contract Terms and Conditions – Commercial Items (OCT 2018), applies to this acquisition. An addendum to this clause is provided in Part II, Section I, Contract

Clauses.

FAR CLAUSES UPDATED through FAC 2020-08 08-13-2020

A.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/ these address(es):

https://acquisition.gov/browsefar.

A.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

As this contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address https://acquisition.gov/browsefar.

(End of clause)

52.202-1 Definitions (NOV 2013)

52.203-3 Gratuities (APR 1984)

52.203-5 Covenant Against Contingent Fees (MAY 2014)

52.203-7 Anti-Kickback Procedures (MAY 2014)

12SAD120R0013

https://acquisition.gov/browsefar https://acquisition.gov/browsefar

52.203-11 Certification and Disclosure Regarding Payments to Influence Certain Federal

Transactions (Sept 2007)

52.203-12 Limitation on Payments to Influence Certain Federal Transactions (Oct 2010) 52.203-16

Preventing Personal Conflicts of Interest (Dec 2011)

52.203-13 Contractor Code of Business Ethics and Conduct (Oct 2015)

52.203-16 Preventing Personal Conflicts of Interest (Dec 2011)

52.203-17 Contractor Employee Whistleblower Right and Requirements to Inform

Employees of Whistleblower Rights (APR 2014) 52.215-2 Audit and Records Negotiation (OCT 2010)

52.232-39 Unenforceability of Unauthorized Obligations (JUN 2013)

52.244-2 Subcontracts (OCT 2010)

52.244-5 Competition in Subcontracting (DEC 1996)

52.244-6 Subcontracts for Commercial Items (JAN 2019)

52.248-1 Value Engineering (OCT 2010)

A.3 FAR CLAUSES IN FULL TEXT

A.3.1 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO

IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL

ITEMS (JUNE 2020)

(a) The Contractor will comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.204-24, Representation Regarding Certain Telecommunications and Video

Surveillance Services or Equipment. (Dec 2019)

(2) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment. (AUG 2019) (Section 889(a)(1)(A) of Pub. L.

115-232).

(3) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553

(4) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws

108-77 and 108-78 (19 U.S.C. 3805note))

12SAD120R0013

https://www.acquisition.gov/content/52203-19-prohibition-requiring-certain-internal-confidentiality-agreements-or-statements#i52_203-19 https://www.acquisition.gov/content/52204-25-prohibition-contracting-certain-telecommunications-and-video-surveillance-services-or-equipment#id1989I600I4C https://www.acquisition.gov/content/52233-3-protest-after-award#i1048661 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/content/52233-4-applicable-law-breach-contract-claim#i1048698 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3

(b) The Contractor will comply with the FAR clauses in this paragraph (b) that the

Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

_____(1) 52.203-15, Whistleblower Protections under the American Recovery and

Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5).

(Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

_____(2) 52.209-6, Protecting the Government’s Interest When Subcontracting with

Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31

U.S.C. 6101 note).

_____(3) 52.209-9, Updates of Publicly Available Information Regarding Responsibility

Matters (Oct 2018) (41 U.S.C. 2313).

_____(4) [Reserved].

_____(5) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011)

(15 U.S.C.657a).

_____ (i) Alternate I (Nov 2011) of 52.219-3.

_____(6) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business

Concerns (Oct 2014) (if the offeror elects to waive the preference, it will so indicate in its offer) (15 U.S.C. 657a).

_____ (i) Alternate I (Jan 2011) of 52.219-4.

____(7) [Reserved].

____(8) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C.644).

_____ (i) Alternate I (Nov 2011).

_____ (ii) Alternate II (Nov 2011).

_____(9) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C.

644).

_____ (i) Alternate I (Oct 1995) of 52.219-7.

_____ (ii) Alternate II (Mar 2004) of 52.219-7.

_____(10) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C.

637(d)(2) and (3)).

_____(11) 52.219-9, Small Business Subcontracting Plan (Aug2018) (15 U.S.C.

X

X

X

637(d)(4))

_____ (i) Alternate I (Jan 2017) of 52.219-9

_____ (ii) Alternate II (Nov 2016) of 52.219-9.

_____ (iii) Alternate III (Nov 2016) of 52.219-9.

_____ (iv) Alternate IV (Aug 2018) of 52.219-9

_____(12) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

_____(13) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C.637(a)(14)).

_____(14) 52.219-28, Post Award Small Business Program Re-representation (Jul 2013)

(15 U.S.C. 632(a)(2)).

_____(15) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically

Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15

U.S.C. 637(m)).

_____(16) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned

Small Business Concerns Eligible Under the Women-Owned Small Business

Program (Dec2015) (15 U.S.C. 637(m)).

_____(17) 52.222-3, Convict Labor (June 2003) (E.O.11755).

_____(18) 52.222-19, Child Labor-Cooperation with Authorities and Remedies (Jan

2018) (E.O.13126).

_____(19) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_____(20) 52.222-26, Equal Opportunity (Sept 2016) (E.O.11246).

_____ (i) Alternate I (Feb 1999) of 52.222-26.

_____(21) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

_____ (i) Alternate I (July 2014) of 52.222-35.

_____(22) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29

U.S.C.793).

_____ (i) Alternate I (July 2014) of 52.222-36.

_____(23) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

_____(24) 52.222-40, Notification of Employee Rights Under the National Labor

Relations Act (Dec 2010) (E.O. 13496).

_____(25) 52.222-50, Combating Trafficking in Persons (Jan 2019) (22 U.S.C. chapter

X

X

X

X

X

X

X

X

78 and E.O. 13627).

_____ (i) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O.

13627).

_____(26) 52.222-54, Employment Eligibility Verification (Oct 2015). (Executive

Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

_____(27) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–

Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

_____ (i) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

_____(28) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential

Hydrofluorocarbons (Jun 2016)(E.O. 13693).

_____(29) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration

Equipment and Air Conditioners (Jun2016) (E.O. 13693).

_____(30) 52.223-13, Acquisition of EPEAT®-Registered Imaging Equipment (Jun

2014) (E.O.s 13423 and 13514).

_____ (i) Alternate I (Oct 2015) of 52.223-13.

_____(31) 52.223-14, Acquisition of EPEAT®-Registered Televisions (Jun 2014)

(E.O.s 13423 and 13514).

_____ (i) Alternate I (Jun2014) of 52.223-14.

_____(32) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007)

(42 U.S.C. 8259b).

_____(33) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products

(Oct 2015) (E.O.s 13423 and 13514).

_____ (i) Alternate I (Jun 2014) of 52.223-16.

_____(42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While

Driving (Aug 2011) (E.O. 13513).

_____(43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

_____(44) 52.223-21, Foams (Jun 2016) (E.O. 13693).

X

X

X

X

X

X

X

_____(45) 52.224-3 Privacy Training (Jan 2017) (5 U.S.C. 552 a).

_____ (i) Alternate I (Jan 2017) of 52.224-3.

_____(46) 52.225-1, Buy American-Supplies (May 2014) (41 U.S.C. Chapter 83).

_____(47) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (May

2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19

U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110- 138, 112-41, 112-42, and

112-43.

_____ (i) Alternate I (May 2014) of 52.225-3.

_____ (ii) Alternate II (May 2014) of 52.225-3.

_____ (iii) Alternate III (May 2014) of 52.225-3.

_____(48) 52.225-5, Trade Agreements (Aug 2016) (19 U.S.C.2501, et seq., 19 U.S.C.

3301 note).

_____(49) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets

Control of the Department of the Treasury).

_____(50) 52.225-26, Contractors Performing Private Security Functions Outside the

United States (Oct 2016) (Section 862, as amended, of the National Defense

Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

_____(51) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov2007) (42

U.S.C. 5150).

_____(52) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency

Area (Nov2007) (42 U.S.C. 5150).

_____(53) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb

2002) (41 U.S.C.4505, 10 U.S.C.2307(f)).

_____(54) 52.232-30, Installment Payments for Commercial Items (Jan2017) (41

U.S.C.4505, 10 U.S.C.2307(f)).

_____(55) 52.232-34, Payment by Electronic Funds Transfer-Other than System for

Award Management (Jul 2013) (31 U.S.C.3332).

_____(56) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

_____(57) 52.242-5, Payments to Small Business Subcontractors (Jan 2017) (15 U.S.C.

637(d)(12)).

X

X

X

X

X

X

_____(60) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels

(Feb 2006) (46 U.S.C.Appx.1241(b) and 10 U.S.C. 2631).

_____ (i) Alternate I (Apr 2003) of 52.247-64.

_____ (ii) Alternate II (Feb 2006) of 52.247-64.

(c) The Contractor will comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

_____(1) 52.222-17, Non-Displacement of Qualified Workers (May 2014)(E.O. 13495).

_____(2) 52.222-41, Service Contract Labor Standards (Aug 2018) (41 U.S.C. chapter

67).

_____(3) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 2014) (29

U.S.C. 206 and 41 U.S.C. chapter 67).

_____(4) 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards-

Price Adjustment (Multiple Year and Option Contracts) (Aug 2014) (29

U.S.C. 206 and 41 U.S.C. chapter 67).

_____(5) 52.222-44, Fair Labor Standards Act and Service Contract Labor Standards-

Price Adjustment (May 2014) (29 U.S.C.206 and 41 U.S.C. Chapter 67).

_____(6) 52.222-51, Exemption from Application of the Service Contract Labor

Standards to Contracts for Maintenance Calibration, or Repair of Certain

Equipment-Requirements (May 2014) (41 U.S.C. Chapter 67).

_____(7) 52.222-53, Exemption from Application of the Service Contract Labor

Standards to Contracts for Certain Services-Requirements (May 2014) (41

U.S.C. Chapter 67).

_____(8) 52.222-55, Minimum Wages Under Executive Order 13658 (Dec 2015).

_____(9) 52.222-62, Paid Sick Leave Under Executive Order 13706 (Jan 2017) (E.O.

13706).

_____(10) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (May

2014) (42 U.S.C. 1792).

(d) Comptroller General Examination of Record. The Contractor will comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at

52.215-2, Audit and Records-Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the

X

X

X

X

X

X

X

Comptroller General, will have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor will make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final 12SAD120R0013 payment under this contract or for any shorter period specified in FAR 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated will be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the dispute’s clause or to litigation or the settlement of claims arising under or relating to this contract will be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e) (1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down will be as required by the clause-

(a) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41.S.C.

3509).

(b) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and

Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(c) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services

Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018)

(Section 1634 of Pub. L. 115-91).

(d) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C.637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000

($1.5 million for construction of any public facility), the subcontractor must include

52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(2) While not required, the Contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

(End of clause)

A.4 52.204-15 SERVICE CONTRACT REPORTING REQUIREMENTS FOR

INDEFINITE DELIVERY CONTRACTS (OCT 2016)

(a) Definitions.

“First-tier subcontract” means a subcontract awarded directly by the Contractor for the purpose of acquiring supplies or services (including construction) for performance of a prime contract.

It does not include the Contractor’s supplier agreements with vendors, such as long-term arrangements for materials or supplies that benefit multiple contracts and/or the costs of which are normally applied to a Contractor’s general and administrative expenses or indirect costs.

(b) The Contractor will report, in accordance with paragraphs (c) and (d) of this clause, annually by October 31, for services performed during the preceding Government fiscal year (October 1-September 30) under this contract for orders that exceed the thresholds established in 4.1703(a)(2).

(c) The Contractor will report the following information:

(1) Contract number and order number.

(2) The total dollar amount invoiced for services performed during the previous

Government fiscal year under the order.

(3) The number of contractor direct labor hours expended on the services performed during the previous Government fiscal year.

(4) Data reported by subcontractors under paragraph (f) of this clause.

(d) The information required in paragraph (c) of this clause will be submitted via the internet at www.beta.sam.gov. (See Beta SAM User Guide). If the Contractor fails to submit the report in a timely manner, the Contracting Officer will exercise appropriate contractual remedies. In addition, the Contracting Officer will make the Contractor’s failure to comply with the reporting requirements a part of the Contractor’s performance information under FAR 42.15.

(e) Agencies will review Contractor reported information for reasonableness and consistency with available contract information. In the event the agency believes that revisions to the Contractor reported information are warranted, the agency will notify the Contractor no later than November 15. By November 30, the Contractor will revise the report, or document its rationale for the agency.

(f) (1) The Contractor will require each first-tier subcontractor providing services under this contract, with subcontract(s) each valued at or above the thresholds set forth in

4.1703(a)(2), to provide the following detailed information to the Contractor in sufficient time to submit the report:

(i) Subcontract number (including subcontractor name and unique entity identifier), and

(ii) The number of first-tier subcontractor direct-labor hours expended on the services performed during the previous Government fiscal year.

(2) The Contractor will advise the subcontractor that the information will be made available to the public as required by section 743 of Division C of the Consolidated

Appropriations Act, 2010

(End of Clause)

A.5 FAR 52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $2,500.00, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor—

(1) Any order for a single item in excess of $5,000,000.00

(2) Any order for a combination of items in excess of $5,000,000; or

(3) A series of orders from the same ordering office within 5 days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection

52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part 12SAD120R0013 of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor will honor any order exceeding the maximum order limitations in paragraph (b), unless that order

(or orders) is returned to the ordering office within 3 business days after issuance, with written notice stating the Contractor’s intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of clause)

A.6 FAR 52.216-22 INDEFINITE QUANTITY (OCT 1995)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance will be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor will furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the “maximum.” The Government will order at least the quantity of supplies or services designated in the Schedule as the “minimum.”

(c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the effective period of this contract and not completed within that period will be completed by the Contractor within the time specified in the order. The contract will govern the Contractor’s and Government’s rights and obligations with respect to that order to the same extent as if the order were completed during the contract’s effective period; provided, that the Contractor will not be required to make any deliveries under this contract after the expiration date of the order, or after a mutually agreed upon extension of the expiration date of the order.

(End of clause)

A.7 FAR 52.223-2 AFFIRMATIVE PROCUREMENT OF BIOBASED PRODUCTS

UNDER SERVICE AND CONSTRUCTION CONTRACTS. (SEPT 2013)

(a) In the performance of this contract, the contractor will make maximum use of biobased products that are United States Department of Agriculture (USDA)-designated items unless-

(1) The product cannot be acquired-

• Competitively within a time frame providing for compliance with the contract performance schedule;

• Meeting contract performance requirements; or

• At a reasonable price.

(2) The product is to be used in an application covered by a USDA categorical exemption

(see 7 CFR 3201.3(e)). For example, all USDA-designated items are exempt from the preferred procurement requirement for the following:

• Spacecraft system and launch support equipment.

• Military equipment, i.e., a product or system designed or procured for combat or combat-related missions.

(b) Information about this requirement and these products is available at http://www.biopreferred.gov.

In the performance of this contract, the Contractor will-

(1) Report to http://www.beta.sam.gov, with a copy to the Contracting Officer, on the

12SAD120R0013

http://www.biopreferred.gov/ http://www.beta.sam.gov/ product types and dollar value of any USDA-designated biobased products purchased by the Contractor during the previous Government fiscal year, between October 1 and

September 30; and

(2) Submit this report no later than October 31 of each year during contract performance.

(End of Clause)

A.8 ORGANIZATIONAL CONFLICT OF INTEREST (OCI)

An organizational conflict of interest may result when factors create an actual or potential conflict of interest on a potential contract, or when the nature of the work to be performed on the potential contract creates an actual or potential conflict of interest on any acquisition.

Conflicts may arise in situations not expressly covered in this section FAR 9.505 or in the examples in FAR 9.508. The exercise of common sense, good judgment, and sound discretion is required in both the decision on whether a significant potential conflict exists.

When OCI exists, it can cause an unfair competitive advantage. An unfair competitive advantage exists where a contractor competing for award of any Federal contract possesses-

• Proprietary information that was obtained from a Government official without proper authorization; or

• Source selection information (as defined in FAR 2.101) that is relevant to the contract but is not available to all competitors, and such information would assist that contractor in obtaining the contract.

If at any time the Government finds an OCI exists within an offeror's proposal, the offeror will be excluded from eligibility for award.

If an offeror believes that they might have a possible OCI, the offerors must identify the OCI to the contracting officer prior to submission of the offeror's proposal.

The contracting officer will notify the offeror, provide the reasons therefor, and allow the offeror a reasonable opportunity to respond. If the contracting officer finds that it is in the best interest of the United States to allow the proposal notwithstanding a conflict of interest, a request for waiver will be submitted in accordance with 9.503. The waiver request and decision will be included in the contract file.

A.9 NON-DISCLOSURE AGREEMENT (NDA)

All Contractor employees with access to sensitive information will execute Attachment 03

Non- Disclosure Agreement (NDA), as a condition of access to such information. The

Contractor will maintain signed copies of the NDA for all employees as a record of compliance.

The Contractor will provide copies of the signed NDA to the Contracting Officer’s

Representative (COR) no later than two (2) days after execution of the form.

PERFORMANCE WORK STATEMENT (PWS)

NATIONWIDE REAL ESTATE OWNED (REO) DISPOSITION SERVICES

1. GENERAL

This is a non-personnel services contract to provide Real Estate Owned (REO) Disposition

Services. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers will be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. INTRODUCTION

The United States Department of Agriculture (USDA), Rural Development Agency (RD) is committed to helping improve the economy and quality of life in rural America. RD offers loans, grants and loan guarantees to support essential services such as housing, economic development, health care, first responder services and equipment, water, electric and communications infrastructure. RD also promotes economic development by supporting loans to businesses through banks, credit unions and community-managed lending pools. RD provides technical assistance to help communities undertake community empowerment programs. Additionally, RD helps rural residents buy or rent safe affordable housing and when required, provides assistance for making health and safety conscious repairs to their homes. In the event of a default on a loan, the USDA RD acquires title to the property by foreclosure or other acquisition method. As a result of these acquisitions the USDA RD National Financial and Accounting Finance Center

(NFAOC), Default Management Branch requires contractor services to support the disposition of a sizable inventory of single-family homes in a manner that promotes home ownership, preserves communities, and maximizes return on investment.

1.2. BACKGROUND

The Customer Service Center (CSC) was established in 1996 to provide cost effective loan servicing for the Single-Family Housing (SFH) direct portfolio of the Rural Housing Service

(RHS). The CSC realigned into the National Financial and Accounting Operations Center

(NFAOC) in 2017. As of March 31, 2020, the NFAOC manages a loan portfolio of approximately 225,643 accounts. From the beginning, the amount of servicing was limited and did not include activities such as graduation, foreclosures, real estate owned property inventory

(REOs), lien releases, document storage and other functions. In 2006, RHS began consolidating the last piece of loan servicing remaining in the field, specifically the foreclosure and REO processing. Today, there are 33 states included in this consolidation effort for both foreclosure and REO processing.

National Financial and Accounting Operations Center (NFAOC) is charged with servicing mortgage loans and grants extended to low income borrowers in rural areas throughout the

United States along with the U.S. Territories in Puerto Rico, the Virgin Islands and the Western

Pacific Islands. Beginning operation in October 1996, USDA has serviced as many as

650,000

SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104 government loans and grants originating with U.S. Treasury funds. NFAOC currently services

225,643 Direct Single Family Housing Loans.

The scope of these services will encompass all 50 U.S. States along with the U.S. Territories in

Puerto Rico, the Virgin Islands and the Western Pacific Islands, all services by USDA Rural

Development/NFAOC.

1.3. SCOPE

The NFAOC recognizes in many instances the property will be acquired by the Agency through a deed-in-lieu of foreclosure or foreclosure sale. If a foreclosure action results in no successful bidder, the USDA will assume successful bidder status. The Current rate of acquisition of defaulted loans is 80% however this will continue to decline as foreclosure cases are processed.

As a result, The government has a need for Nationwide Real Estate Owned Disposition services. The required services for Nationwide REO disposition include listing, marketing and sale of the property, closing, post-closing quality control and reporting back to the Agency. This is in accordance with

USDA Regulatory requirements 7 CFR Part 3550, Subpart F. The Agency also has specific guidelines contained in HB-1-3550 Chapter 16 that describes the requirements for REO

Dispositions Services that specifically requires that REO properties must be listed within 45 days of the contractor receiving the listing, and the same property must be sold with 165 days of receiving the listing.

The scope of this requirement does not include property preservation or inspection services. If the Contractor identifies these services are required, the Contractor must notify the Agency.

1.4. PERFORMANCE OBJECTIVES

The objective is to identify a more efficient and streamlined approach to disposal of REO properties for the entire servicing area consistent with 7 CFR 3550.251(c)(1). The Offeror must provide their approach for addressing the Agency specific guidelines covering the disposal of

REO Property discussed in HB-1-3550-Disposing of REO Property – Chapter 16.

The performance objectives of this REO Disposition requirement are:

• Listing REO properties

• Marketing REO properties

• Sale of the REO Properties

• Closing and Post Closing for the REO properties

• Reporting

1.5. PROGRAM GUIDANCE

12SAD120R0013

https://www.rd.usda.gov/sites/default/files/3550-1chapter16.pdf

Program Properties: See HB-1-3550, Chapter 16 for more details. Program properties are determined by the agency. These properties are offered to 502 Direct Loan and 502 Guaranteed

Loan eligible applicants during the first 60 days of REO status. At day 61, property can be sold as a Non-program property.

Non-Program Properties: See Handbook for more detail. Non-Program properties are determined by the agency. These properties can be offered to the general public.

Non-Program Properties: Lead Based Paint (LBP), Mold, Meth (etc.) – as per Handbook and regulatory requirements, properties may be offered for sale with LBP disclosure and deed restrictions. An LBP Risk Assessment will be provided by the Agency.

1.6. PERIOD OF PERFORMANCE

The period of performance for the IDIQ is October 27, 2020 – October 26, 2022.

1.7. GENERAL INFORMATION

1.7.1. RECOGNIZED HOLIDAYS

The scope of services for REO dispositions can occur outside of normal business days and hours and can occur on Federal Holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.7.2. HOURS OF OPERATION

Many REO properties are shown and the sales contracts may be developed on weekends or holidays. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.

1.7.3. PLACE OF PERFORMANCE

The work to be performed under this contract will be performed at the contractor facilities or at the physical location of the REO property.

1.7.4. TYPE OF CONTRACT

The government will award an IDIQ Contract with firm fixed price and cost reimbursable line items.

SECURITY REQUIREMENTS

Not Applicable

1.7.5. PHYSICAL SECURITY

The contractor will be responsible for securing all government REO property under the contract.

1.7.6. SPECIAL QUALIFICATIONS

The Contractor must maintain compliance with all required State specific licensing requirement for personnel performing REO Disposition services.

1.7.7. GOVERNMENT FURNISHED ITEMS AND SERVICES:

1.7.7.1. FACILITIES

The Government will provide the listing of real estate owned property.

1.7.7.2. INFORMATION

The Government will provide information for properties to be sold.

1.7.8. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

1.7.8.1. GENERAL

The Contractor must furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

1.7.9. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures in the HB-1-3550. https://www.rd.usda.gov/files/hb-1-3550.pdf related to the listing, marketing and disposition of REO properties, Specifically Chapter 16, REO Disposition.

1.8. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS

The Contractor must agree to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation

Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other

SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104

12SAD120R0013

https://www.rd.usda.gov/files/hb-1-3550.pdf

Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action will be taken to resolve outstanding issues. These meetings will be at no additional cost to the government.

1.9. CONTRACTING OFFICER REPRESENTATIVE (COR)

The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and

Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.10. KEY PERSONNEL

The offeror must submit a list of key personnel with the proposal. Each must include relevant prior experience, special training, and education for personnel proposed to fill the key positions specific the requirement. There is no minimum education or experience requirement, but the amount of experience must be part of the overall determination. The contractor must provide an alternate contractor POC for each key personnel. The key personnel or alternate will have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

The offeror must identify Key personnel titles and responsibilities to satisfy the management of the entire requirement. The offeror must identify at a minimum:

(1) Project Manager

The Agency sees this individual to work directly with the Program on a day-to-day basis as the primary POC. The Program side deals directly with the decisions needed for disposition of the property.

(2) Business Manager

The Agency sees this individual working directly with the Contracting side of our business to manage the contract, invoices, technical questions related to the Contract and the Transitioning of the contract to full implementation and quality assurance.

(3) Relationship Manager

The Agency sees this individual working directly with the Program team on escalated issues or really any issues needed to be addressed on the property level.

The Offeror must determine the key personnel necessary, in addition to the three listed above, that must satisfy the offeror’s technical approach.

1.11. IDENTIFICATION OF CONTRACTOR EMPLOYEES REQUIRING BADGES

Not Applicable

1.12. CONTRACTOR TRAVEL

Not Applicable

1.13. OTHER DIRECT COSTS

Not Applicable

1.14. ORGANIZATIONAL CONFLICT OF INTEREST

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational

Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor must notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and must promptly submit a plan to the Contracting

Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the

Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2. QUALITY CONTROL

The contractor must submit a Quality Control Plan, with the proposal, that directly addresses the

REO Disposition services scope outlined in the PWS, and includes at a minimum, the management philosophy, structure, and approach in obtaining quality standards for providing

REO Disposition Services. The contractor must develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor must develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP will be evaluated on the description of evidence of specific methods and techniques for completing each discrete task, including implementation, transition plan, customer service, and training plan should be evident. Upon acceptance of the QCP, the plan will be incorporated into the contract. After acceptance of the quality control plans the contractor will receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

2.1 METHOD OF SURVEILLANCE

The government will evaluate the contractor’s performance under this contract in accordance with the Performance Requirements Summary. (Reference Technical Exhibit 1) This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

3. PERFORMANCE REQUIREMENTS

3.1 TRANSITION

3.1.1 TRANSITION-IN

During the contract Transition-in, the Contractor will engage in organizing, planning, recruiting, training, mobilizing, developing policies and procedures in addition to accomplishing all…

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