127EAY26Q0005 Attachment 2 PWS - Almanor Ranger District Janitorial.docx

CONTRACT DOCUMENTS, EXHIBITS AND ATTACHMENTS

SCOPE OF THE CONTRACT

The contractor is responsible for maintaining the building interior, and indicated exterior portions, at a level of cleanliness standard for commercial administrative buildings. The quantity of office furniture or utilization of floor space is subject to change during the contract period. Performance, the necessity of rework, and any payment deductions shall be based on the Government’s evaluation of the results compared to the standards and expectations indicated in the contract. The Contractor shall provide all transportation, labor, equipment, supervision, materials, and supplies, except those listed as Government Furnished Components, for the performance of this contract. Standard janitorial practices and proper use of cleaning materials and equipment are required.

LOCATION, DESCRIPTION AND ACCESS

The Contractor shall perform janitorial duties in the Almanor Ranger District offices located at 900 East Highway 36, Chester, CA 96020. The total area to be serviced is approximately 12,810 square feet, including the following office spaces:

GOVERNMENT FURNISHED PROPERTY

The Government will supply the following components for the performance of work under this contract. As supplies need replenishing, the Contractor shall notify the designated Contracting Officer’s Representative no less than 2 weeks in advance so needed items can be ordered.

· Keys, key cards and/or access codes for use by the Contractor in the performance of services under this contract. See also Keys/Keycards under Contractor Requirements.

· Space will be assigned, as available in the building, for the storage of an inventory of supplies and equipment used in the performance of work under the contract. The Government will not be responsible in any way for damage or loss of parts or equipment.

· Telephones will be available for the Contractor’s use in making local calls for emergency purposes only.

· The following supplies will be provided by the Government:

· Bathroom tissue and restroom paper hand towels

· Deodorant products and room fresheners

· Plastic bags; trash can liners and garbage bags

· Liquid hand soap for restroom dispensers

· Paper towels for cleaning

· Floor wax (non-skid)

· Disinfectant

· Cleaning Compounds such as toilet bowl cleaner, floor cleaner, glass cleaner, wax stripper, etc.

CONTRACTOR FURNISHED PROPERTY

The Contractor shall provide all supervision, labor, and equipment required to meet the terms of the contract except those listed under Government Furnished Components. All applicable Contractor-furnished equipment shall include bumpers/guards to prevent marking or scratching of fixtures or building surfaces.

Mops, mop buckets, empty bottles for use with diluted cleaners, rags (reusable), brushes, brooms, and other reusable cleaning tools Power Equipment as needed, such as motorized vacuum cleaner, commercial carpet cleaner

The Contractor shall pay the fee to obtain an HSPD-12 background investigation for Contractor’s personnel/ employees designated to perform services in the Government facility without Government accompaniment.

The contractor shall purchase and/or use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Energy Efficiency Recommendations product list.

All electrical equipment used by the Contractor shall meet all safety requirements of this contract and shall be UL approved. This equipment shall operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits. Inoperable equipment is not cause for cleaning work not to be performed. The Contractor shall furnish and use beater bar type vacuums for carpeted floors.

The Contractor shall provide protective gloves, safety eyeglasses, and any other applicable safety equipment needed to execute the contract.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract.

GOVERNMENT PERSONNEL AND AUTHORITIES

The Contracting Officer (CO) and Contracting Officer’s Representative (COR) are the main points of contact under this contract. In addition, Inspectors may be designated at or after contract award. The names and contact information of all Government personnel designated under this contract will be provided to the Contractor after award.

The CO designates the COR, who is responsible for administering the performance of work under this contract. In no event, however, will any understanding, agreement, modification, change order, or other matter deviating from the terms of this contract be effective or binding upon the Government unless formalized by proper contractual documents executed by the CO prior to completion of the contract.

CONTRACTOR REQUIREMENTS

Personnel:

All work under this contract shall be performed in a skillful and professional manner. The Contractor shall him or herself be or shall employ person(s) who is/are, qualified and capable to perform janitorial work; and shall, as a part of the quote and when changes occur, provide a list of persons who will be on the premises and for what purpose(s). People under the age of 18 are not permitted on the premises while work is performed.

The Contractor shall prohibit employees from disturbing papers on desks, opening desk drawers or cabinets, using Government telephones or other office equipment, leaving the Government building unlocked or using any Government employee’s property. The CO may, in writing, require the Contractor to remove from the premises any employee the Government deems incompetent, careless, or otherwise objectionable, or for theft, possession and/or removal of materials, supplies, equipment, or any Government property.

Background Check Requirement for Personnel:

The contractor shall perform background investigations for employees performing at the Almanor Ranger Station consistent with local industry standard practices.

Conservation of Utilities and Building Security:

The Contractor shall be directly responsible for instructing his/her employees in utility conservation practices.

Upon completion of the work at each site the Contractor personnel shall ensure that (unless otherwise instructed by the CO or COR) all lights are off, all wall windows and entrance doors are locked and the alarm system armed. Directions will be provided after award.

Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by Contractor employees. Lights shall be used only in areas at the time when work is being performed. Water faucets or valves shall be turned off after the required usage is complete. Windows shall be closed and lights and fans turned off when not in use.

If the building is occupied by the Government after normal working hours, Contractor’s personnel shall notify the Government personnel of their departure and leave the exterior doors locked.

The Contractor shall not disturb papers on desks, or bulletin boards, open drawers or cabinets, or use telephones or any office equipment provided for official Government use, except for emergency calls to the CO, police or fire department.

It is the responsibility of the Contractor to secure the building upon completion of work and close and lock entry gates if applicable. Instructions will be provided after award.

Keys/Keycards:

The Contractor will establish and implement methods to ensure that all keys/ keycards issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons. No keys/ keycards issued by the Government are to be duplicated. It is the Contractor’s responsibility to ensure any security access codes are secured in the contractor’s possession and not to be used by unauthorized persons.

Lost and Found Property:

The Contractor shall ensure all articles of possible personal or monetary value found by the janitorial service provider(s) or inspector(s) are turned into the COR or CO.

Property and Personal Damage:

The Contractor shall be responsible for all damage to property and to persons, including third parties that occur as a result of his or his agent’s or employee’s fault or negligence. The term “third parties” is constructed to include employees of the Government.

Subcontracting:

The Contractor shall notify the CO in writing in advance of entering into any subcontract agreement for the provision of services under this contract. The Contractor’s notification shall include the specific work to be accomplished by the subcontractor, and the name, address and telephone number of the subcontractor.

The subcontractor shall have the experience and be equipped for such work. Subcontracting any portion of the contract shall not relieve the Prime Contractor of any responsibility under this contract. Any subcontract agreement shall contain all terms and conditions of the prime contract.

Safety:

The Contractor shall be responsible for his or her own safety and the safety of the Contractor’s employees or Subcontractors.

The Contractor shall be responsible for instructing company employees in appropriate safety measures and providing hazard communication training including the appropriate handling of chemicals per OSHA 29 CFR 1910.1200. The Contractor shall provide, place, and remove appropriate warning signs for wet or slippery floor areas caused by cleaning, and Out of Service signs if appropriate.

Cloths, mops or brushes containing a residue of wax or other combustible material subject to spontaneous ignition shall not be stored inside the building. Contractor shall provide copies of Material Safety Data Sheets (MSDS) for any cleaning chemicals provided by the Contractor. Cleaning supplies, including solutions and solvents, both liquid and powders must be stored in designated areas. They must be stored in secure areas after every cleaning day.

Smoking Restrictions:

There are no public areas designated as smoking areas. Therefore, there is no interior space for the Contractor or his/ her employees to smoke.

Circumstances to Be Reported:

The Contractor or the Contractor’s employees shall report to the CO or COR any circumstances of needed repairs of the facility or unusual soiling of an area that may affect the performance of the work and unhealthy or hazardous conditions. The Contractor or the Contractor’s employees shall report any vandalism, attempted break-ins, or signs of attempted break-ins.

Communication Procedures:

While a line of communication is always open to the CO, most communication is directed to the COR.

COs and CORs are available via phone, email or direct communication. Formal requests, reports and invoices must be submitted in writing. Communication by email is a good practice for the purposes of documentation. At times communication will occur as meetings between the Contractor and the Government.

PERFORMANCE OBJECTIVES AND STANDARDS

The Contractor shall ensure that the building presents an overall appearance of cleanliness. The Contractor shall provide sufficient supplies, materials and equipment to adequately maintain the premises at an acceptable level of cleaning that is consistent with comparable industry standards for this type of contract (except those which are Government-furnished). The definition of clean is for all areas, objects and surfaces to be free of dirt, water streaks, gum, grease, tar, or any other extraneous matter in order to present an overall appearance of cleanliness. Performance will be judged based on the Contractor’s success in meeting the performance and quality standards, not the method of performance.

SERVICE AREAS, RESULTS, FREQUENCY AND SCHEDULES

Listed below are the specific tasks and associated frequencies the Contractor is required to meet in this contract.

Service shall be provided 3 days each week, Monday through Friday. Services shall be performed between the hours of 12:00 PM and 10:00PM. However, services shall not be performed on Federal holidays nor are they rescheduled for weekend days. Services will be paid in whole month increments and deductions shall not occur for holidays not worked.

Rescheduling of service days and hours on a temporary or permanent basis may occur if agreed at any time between the Contractor and COR, so long as no additional requirements are imposed by the agreement. In the case of service that would fall upon a federal holiday, alternate cleaning dates are to be arranged with approval of the COR.

It is the Contractor’s responsibility to notify the COR of inability to perform duties on any particular day, and notification is required prior to 9:00AM on the day service would occur.

Prior approval from the CO is required before work may be performed on a Federal holiday. Observed Holidays are New Year’s Day; Martin Luther King, Jr. Birthday; Presidents’ Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veteran’s Day; Thanksgiving Day; and Christmas Day.

Routine tasks are those which are expected to be performed at each visit or on a weekly basis. Items that are expected to be cleaned at each frequency include, but are not limited to: trash collection, room cleaning (vacuum), clean & disinfect bathrooms, common kitchen area floor and sink, cobweb removal from multiple surfaces (e.g. window sills, porches, and other areas prone to cobweb buildup), and wipe down common use surfaces (e.g. front lobby glass).

Periodic tasks are those which are performed less frequently than a per-visit or weekly basis (bi-monthly, monthly, quarterly, bi-annually, or annually). Periodic cleaning would include such items as interior window washing, wall cleaning, window blind cleaning, high surfaces such as lights and ceiling fixtures.

Service areas, expected results and expected service frequencies are as follows:

Restrooms and shower areas shall be cleaned daily with a disinfectant cleaner.

· Toilets, sinks, fixtures, metal chrome surfaces, doorplates, water closets, urinals, washbasins, shower stalls, mirrors, shelving, and dispensers shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation.

· Urinals and toilet bowls shall be clean as far into the trap as possible and under the inside rim. Removal of stains with soap grit or grit cake is allowed; however, the use of toilet bowl cleaners, acids, or strong alkalis which tend to damage glaze shall not be allowed. Cleaning shall include the seat, interior/exterior of bowl/urinal, flush valve, and polishing pipe. Traps shall be free from odor.

· Partitions, doors, vents, sills, and walls shall be free of dust, dirt, and graffiti. The full surface area of all stall partitions, doors, and waste receptacles shall be damp wiped utilizing a multipurpose (disinfectant-deodorizer) cleaner.

· Restroom supplies, including paper towels, toilet paper, and liquid hand soap, shall be replenished as needed to maintain an adequate supply at all times.

· Sanitary napkin disposal containers shall be emptied, cleaned, disinfected, and lined daily. Restrooms shall be free of discarded material and waste receptacles shall be emptied daily. Trash shall be collected and transported to a certified solid waste disposal facility. Waste receptacles shall be lined and kept relatively free of trash, dirt, stains, and debris.

· Flooring and base molding shall be free of dirt, debris, all types of marks, and foreign matter, damp mopped as the only method of wet cleaning, using disinfectant cleaner.

· Daily/Per Visit

· Weekly

Performance Standard for Restrooms and Shower Areas:

Fixtures shall be free of smudges, marks, spots, or unsightly discoloration. Toilet bowls and urinals shall be de-scaled and the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Floors shall be free of visible loose dirt or streaks, scuff marks, heel marks, other stains and discoloration, and mop strings. Corners, crevices, moldings, and ledges shall be free of all dust and dirt. The least amount of water, soap solution, or water cleaner solution required to remove dirt and rinse floors shall be used.

Flooding of 6floors shall be avoided at all times. Surfaces shall be left dry. Sufficient supplies shall be provided to meet usage.

Office Space, shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness.

· Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

· Desks with papers, computers and keyboards will not be dusted.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. According to an MOU signed by the Forest Partnership Council and effective 3/1/13, there will be NO tobacco use in any buildings on the Lassen National Forest. Any trash cans that contain tobacco spit will not be emptied. It is a biohazard and will be reported to the COR.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

· Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

· No schedule

Performance Standard for Office Space:

Horizontal Surfaces shall be free of visible dust and trash cans shall be emptied once a day. Carpeted areas and molding shall be clean and free of dust balls, visible dirt, and other debris.

Kitchen Space shall be free of obvious dirt debris and extraneous matter.

· All receptacles used for food debris will be emptied and cleaned. Trash shall be collected daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris.

· Counter, sink surfaces, and kitchen appliances shall be cleaned daily with a disinfectant cleaner. Surfaces shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter.

· Flooring shall be free of dirt, debris, and foreign matter, damp mopped as the only method of wet cleaning, using disinfectant cleaner.

Performance Standard for Kitchen:

Floors shall be clean and free of trash and foreign matter with no dust or dirt left in corners, crevices, molding, and ledges, and be free of streaks, mop strand marks, and skipped areas.

Main lobby, entranceways, and hallways shall be free of obvious surface dust, dirt, debris, carpet stains, trash, streaks or smudges, and present an overall clean appearance.

· Horizontal surfaces less than 70 inches will be free of obvious dust, dirt, oil spots, or smudged surfaces. Assure that walls, baseboards, and other surfaces remain free of spots, residue, and marks. Wood doors and other wood surfaces shall be free of obvious dirt, stains, and streaks.

· Metal door knobs, push bars, thresholds, kick plates, railings, and other metal surfaces shall be free of obvious dirt, stains, and streaks.

· Counters, railings, grilles, fire apparatus, doors, corners, crevices, moldings, and ledges within approximately 70 inches from the floor shall be dusted.

· Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Vacuuming will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically three times a week. There are to be no areas of deterioration of fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris.

· Interior and exterior windows/glass will be clean and free of obvious dirt, dust, grime, streaks, cloudiness, and smudges.

· Surrounding/ adjacent areas shall be free of standing water, drips, or watermarks.

· Copiers and Printers shall be dusted and wiped down.

· Three times per week

· Monthly

Performance Standard for Main Lobby, Entranceways and Hallways:

Horizontal surfaces shall be free of visible dust and smudges and trash cans shall be emptied once a day. Corners, crevices, moldings, and ledges shall be free of all dust. Carpets shall be vacuum cleaned and free of dust balls, dirt, and other debris. All glass shall be clean and free of dirt, grime, dust, streaks, watermarks, and spots and shall not be cloudy.

Thresholds shall be clean and free of oils, grease, dirt, and grime. Washed glass shall be clean and free of dirt, grime, streaks, and excessive moisture and shall not be cloudy. Window sashes, sills, woodwork, and other surrounding interior glass shall be wiped free of drippings and other watermarks.

Performance Standard for Drinking Fountains:

The stainless steel surfaces shall be clean and bright, and free of debris, dust spots, stains, streaks and mineral or calcium buildup.

Performance Standard for High Cleaning Surfaces:

Surfaces shall be clean and free of dust.

Main Office, shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness.

· Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

· Desks with papers, computers and keyboards will not be dusted.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. According to an MOU signed by the Forest Partnership Council and effective 3/1/13, there will be NO tobacco use in any buildings on the Lassen National Forest. Any trash cans that contain tobacco spit will not be emptied. It is a biohazard and will be reported to the COR.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

· Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

· Restrooms shall be cleaned to the performance standard.

· Kitchen area shall be cleaned to the performance standard

New Fire Office, shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness.

· Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

· Desks with papers, computers and keyboards will not be dusted.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. According to an MOU signed by the Forest Partnership Council and effective 3/1/13, there will be NO tobacco use in any buildings on the Lassen National Forest. Any trash cans that contain tobacco spit will not be emptied. It is a biohazard and will be reported to the COR.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

· Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

· Restrooms shall be cleaned to the performance standard.

Fire Offices/Conference Room, shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness.

· Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

· Desks with papers, computers and keyboards will not be dusted.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. According to an MOU signed by the Forest Partnership Council and effective 3/1/13, there will be NO tobacco use in any buildings on the Lassen National Forest. Any trash cans that contain tobacco spit will not be emptied. It is a biohazard and will be reported to the COR.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

· Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

· Restrooms shall be cleaned to the performance standard.

Wellness House, shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness.

· Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. According to an MOU signed by the Forest Partnership Council and effective 3/1/13, there will be NO tobacco use in any buildings on the Lassen National Forest. Any trash cans that contain tobacco spit will not be emptied. It is a biohazard and will be reported to the COR.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

· Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

Timber Office, shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness.

· Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

· Desks with papers, computers and keyboards will not be dusted.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. According to an MOU signed by the Forest Partnership Council and effective 3/1/13, there will be NO tobacco use in any buildings on the Lassen National Forest. Any trash cans that contain tobacco spit will not be emptied. It is a biohazard and will be reported to the COR.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

· Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

Archeology Office, shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness.

· Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces.

· Desks with papers, computers and keyboards will not be dusted.

· Trash shall be collected from work areas daily and transported to a certified solid waste disposal facility. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. According to an MOU signed by the Forest Partnership Council and effective 3/1/13, there will be NO tobacco use in any buildings on the Lassen National Forest. Any trash cans that contain tobacco spit will not be emptied. It is a biohazard and will be reported to the COR.

· Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material.

· Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically once a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

· Restrooms shall be cleaned to the performance standard.

CONSTRAINTS AND EXEMPTED TASKS

· Items on desks and other working surfaces or Forest Service employee storage areas shall not be disturbed.

· The Contractor shall not expose electronic equipment, including computer monitors, to liquids of any kind unless as directed in the contract or approved by the Contracting Officer, in writing, in advance.

· Any locked offices for which the Contractor has no key or areas otherwise designated as off limits are exempt from routine services with the exception of cleaning door surfaces as applicable and emptying any trash bins placed within the Contractor’s access. Regular services are required when such office doors are not locked.

· Kitchen dishes and coffee area will be maintained by Government employees, not by the Contractor.

· Carpet shampooing and steam cleaning are not part of this contract. Spot cleaning of carpets shall occur as necessary.

· Exterior window cleaning is not covered under this contract EXCEPT for in the front desk area, where the exterior and interior surfaces shall be cleaned. Cleaning of the interior surfaces of windows throughout the rest of the building is covered under this contract.

· Handling of office recycling bins (any color) is not a responsibility of the Contractor.

IN THE EVENT SERVICES ARE NOT PERFORMED OR REQUIRED

In the event services are not provided or required because the facility is closed due to inclement weather, unanticipated non-Federal holidays declared by the President, failure of the Congress to appropriate funds, etc., the Contracting Officer will:

a. Direct the Contractor to perform the work contractually specified over a span of time and on a schedule appropriate for the number of days that services were not performed, or

b. Forego the work and reduce payment due to the Contractor for work not performed. The deduction amount in dollars for the month in question shall be equal to the per-month fixed price divided by number of service days for that month and then multiplied by the number of days services were not provided. Appropriate adjustments will be made by the CO in the event services were provided for portions of days, or

c. Reschedule the work on day(s) satisfactory to both parties.

EMERGENCY OR SPECIAL EVENT CLEANING SERVICES

Any situation requiring cleaning services beyond those normally encountered in routine cleaning work will be considered “emergency”. Situations requiring emergency cleaning will be referred to the Contracting Officer or COR prior to commencing work. If the Contracting Officer determines that the situation requires extra effort on the part of the Contractor, equitable reimbursement will be provided to the Contractor for the level of effort over and above that normally required, (e.g. fire or flood damage, construction work, etc.). Residue from relocating furniture or litter left from meetings or routine gatherings are not considered emergency cleaning.

PREWORK CONFERENCE AND OTHER MEETINGS

Prior to commencement of work, a pre-work meeting may be arranged between the Contractor and the COR and/ or Contracting Officer to discuss the contract terms and work performance requirements. At this time, if applicable, the Contractor shall designate in writing the name and phone number of the Contractor’s on-site representative/ supervisor and his or her responsibilities.

At any time during contract performance, a meeting may be requested by the Government or the Contractor and may be scheduled at a time and place agreeable to both parties. The purpose of the meeting shall be to address any issues preventing or endangering the successful completion of the contract requirements and to identify methods of improvement.

CONTRACTOR’S QUALITY CONTROL PROGRAM

The Contractor shall establish a complete, written Quality Control Program (QCP) to ensure the requirements of the contract are met as specified in the guidelines. The Contractor’s QCP shall be incorporated into this contract after acceptance by the Government. The QCP need not be elaborate, but shall address in writing at least the following information:

1. A checklist or plan for inspection of the services provided throughout the building that addresses all contract performance areas and ensures compliance with contract terms. It is not required to provide separate personnel for performing janitorial services and for inspection, but in the case a single person is proposed for both tasks, the QCP must explain how that person intends to ensure compliance with contract standards. If separate persons are proposed, they shall be named and their designated tasks identified.

2. A system to record inspection results and any corrective actions taken, and to ensure that the Contractor’s employees or subcontractors are notified of any deficiencies in their area of responsibility if applicable. If the Contractor intends to utilize subcontractor(s) or employee(s) as the primary janitor(s) under this contract, the QCP must explain how the Contractor intends to ensure that the janitor(s) is/ are properly trained for the work and how they will be re-trained or replaced if necessary to correct continued or severe performance deficiencies communicated by the Government. Provide a time frame (such as a number of days) by which the Government can anticipate improved services after communicating a significant service deficiency. For minor deficiencies, performance improvement results are anticipated on the following day routine services are performed.

3. A description of actions the Contractor shall take in the event that the primary janitor(s) become unavailable to provide janitorial services for an extended period of time (longer than three consecutive routine service days).

4. A plan to ensure that all issued keys, access cards or identification items are not lost, misplaced, or used by unauthorized persons.

5. A list of the equipment proposed or available for this project that meets solicitation requirements.

The Contractor shall maintain a file of all inspections conducted by the Contractor and the corrective actions taken. This documentation is considered to be a part of the Contractor’s Quality Control Program, but does not need to be made available for review unless requested by the Government.

INSPECTION: GOVERNMENT’S QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The Government will visually inspect the Contractor’s performance on a random basis shortly after the scheduled cleaning time, and/or after receipt of complaint from building employee(s), to ensure compliance with contract guidelines. The COR will record inspection observations and deficiencies will be documented with a notification provided to the Contractor. When continued unacceptable performance is observed, the COR or CO will request action from with the Contractor to ensure that the janitorial service provider has an understanding of the unacceptable services and of the expected performance results. The preferred method to resolve deficiencies is to allow re-performance to correct the deficiencies. Generally, the Contractor will be provided with the opportunity to correct substandard performance during the next service day or within another timeframe as determined by the Government. When substandard performance is not corrected within the specified timeframe or the Contractor refuses to re-perform the service, the unsatisfactory service is subject to a payment deduction. Recurring unsatisfactory performance is cause for termination of the contract.

INVOICING AND PAYMENT

Payment will be made in arrears for janitorial services that have been satisfactorily provided. Payment will be made by Electronic Funds Transfer (EFT) to the bank account designated in the Contractor’s SAM Entity at www.sam.gov. A SAM Entity of any status other than ‘Active’ can prevent payment.

The Contractor shall submit an invoice monthly or at another frequency as agreed between the COR and the Contractor. Use of the Invoice Processing Platform (IPP) at www.ipp.gov is required for all invoices under this contract. The Contractor shall also submit the completed inspection checklist for the invoiced time period from the approved Quality Control Program (QCP). The Contractor may attach this checklist to the invoice in IPP (recommended) or may email, fax, or otherwise deliver the checklist to the COR. The Government will review the results of services performed as compared to contract standards and objectives and consider related inspection results. Payments to the Contractor will be reduced for uncorrected deficiencies.

BIOBASED, BIOPREFERRED, NONTOXIC, AND EPA COMPLIANCE INFORMATION

When the Contractor provides expendable (chemical or material) supplies, the following requirements apply.

The Contractor shall provide and utilize expendable (chemical or material) products in the performance of this contract, to which Biobased Program requirements regarding the procurement and reporting of such products apply. See FAR Clause 52.223-2 and www.biopreferred.gov.

The Almanor Ranger District of the US Forest Service requires the use of environmentally preferable products and services in order to comply with federally mandated programs and USDA’s Agriculture Acquisition Regulations (AGAR 423.703) that direct USDA agencies to actively promote a preference for Environmentally Preferable Products. This includes the use of: recovered material products; energy and water efficient products; alternative fuels and fuel efficiency, bio-based products; non-ozone depleting substances; priority chemicals; and environmentally preferable products. These products are described and a catalog is available on the Biobased Program Website (http://www.biopreferred.gov/).

Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (http://www.epa.gov/cpg) shall meet the minimum recovered (recycled) content. Bio-based products shall be used upon issuance of the bio-based product listing from the U.S. Department of Agriculture (USDA) (http://www.usda.gov).

Products provided by the Contractor shall be reasonably non-toxic.

WAGE DETERMINATION

Wage Determination (See Attachment 4), is applicable to this contract and is provided in full text. Exceptions to required use of Wage Determination rates may apply, such as for sole proprietor (owner-operators)

REQUIRED CONTRACTOR SUBMISSIONS

This section is provided as a courtesy to repeat submission requirements described elsewhere in the contract. Any omission of a requirement in this section does not exempt the Contractor from responsibility to respond to the requirement as described elsewhere in the contract.

· A list of the person(s) who will be present on-site during contract performance (and for what purposes).

· Checklists of work completed and quality control/ inspections performed shall be provided to the COR at the time of invoice submission as part of the Contractor’s Quality Control Program and as described in the Invoicing and Payment section of this contract. Checklists may be attached in IPP or be otherwise submitted.

· The Contractor shall maintain a file of all inspections conducted by the Contractor and any corrective actions taken. This documentation is considered to be a part of the Contractor’s Quality Control Program, but does not need to be submitted for review unless requested by the Government.

· The Contractor shall complete Biobased Program Reporting for any Biobased Products provided by the Contractor in the performance of contract requirements.

· The Contractor shall ensure timely responses to any and all prompts and inquiries as part of the HSPD-12 Background Investigation process required for the Contractor’s: Self, if Contractor is sole-proprietor/owner-operator; Personnel, if Contractor is employer; Subcontractors, if applicable.

· The Contractor shall provide the documentation described in the Insurance Requirement section.

· The Contractor shall alert the Contracting Officer in writing of intent to utilize a subcontractor for work under this contract, prior to entering into any subcontract arrangement.

· The Contractor shall perform biopreferred product reporting if required at www.sam.gov.

· AGAR Provision 452.209-70 All quoters shall fill out AGAR 452.209-70 (Representation by Corporation Regarding an Unpaid Delinquent Tax liability or a Felony Conviction., Deviation 2012-01, Alternate 1) and provide it with the quote.

LIST OF ATTACHMENTS

See Attachment 1 Terms and Conditions for List of Attachments.

GOVERNMENT POINTS OF CONTACT

No Site Visit is planned. Contractor are urged and encouraged to view the site prior to quoting. To schedule a site visit, or to obtain additional information about the site, contact John Outland john.outland@usda.gov or 530-258-5172.

EVALUATION FACTORS

See Attachment 1 - Terms and Conditions for Evaluation Criteria

NOTE: OPTIONAL RESPONSE FORMS ARE PROVIDED AT THE END OF THE SOLICITATION FOR QUOTER USE. Quoters are not limited to use of the forms and may supplement or provide written response of their own design.

EXPERIENCE AND PAST PERFORMANCE QUESTIONNAIRE

Instructions: Please use spaces below to respond to evaluation criteria. Additional or supplementary pages may also be submitted. Please list N/A for inapplicable items.

____ Corporation ____ Partnership ____ Individual / Sole Proprietor / Owner-Operator

Address:

Email:

Telephone:

DUNS #:

Name of proposed janitor(s) (on-site routine service provider(s)):

Name and title of any other proposed persons (inspectors, supervisors, managers, etcetera):

Relevant Experience of Janitorial Service Provider(s):

Relevant Experience of Contractor (as prime contractor or employer of janitorial service providers, if applicable):

Past Performance References: Space is given for up to three each (Janitor(s) and supervisory personnel) as applicable; please add more space if needed.

Have you ever failed to complete any work awarded to you? ____ YES ____ NO If "yes", please specify location(s) and reason(s):

Understanding of the Requirement: Did you visit the site? If not, how did you obtain information about the site sufficient to quote?

127EAY26Q0005

Almanor Ranger District Janitorial

Performance Work Statement

CERTIFICATION: By submission of this form the quoter certifies that all of the statements made above are complete and correct to the best of the quoter’s knowledge and that any persons named as references are authorized to furnish the Forest Service with any information needed to verify my capability to perform this project.

QUALITY CONTROL PROGRAM

(Additional pages may be used.)

Restrooms and Shower Areas

Toilets, sinks, fixtures, metal chrome surfaces, doorplates, water closets, urinals, washbasins, shower stalls, mirrors, shelving, and dispensers

Urinals and toilet bowls

Partitions, doors, vents, sills, and walls

Restroom supplies

Sanitary napkin disposal containers

Flooring and base molding

Office Space

Horizontal surfaces less than 70 inches high

Trash

Molding

Vacuuming and Spot Cleaning

Kitchen in Main Office

All receptacles used for food debris

Counter and sink surfaces

Molding

Flooring

Main lobby, entranceways and hallways

Horizontal surfaces less than 70 inches

Metal door knobs, push bars, thresholds, kick plates, railings, and other metal surfaces

Counters, railings, grilles, fire apparatus, doors, corners, crevices, moldings, and ledges within approximately 70 inches from the floor

Carpets and rugs

Trash

Interior and exterior windows/ glass

Surrounding and adjacent areas

Other Areas

Drinking Fountains

High cleaning surfaces above 70 inches

Any other areas not specifically listed

2. Plan to address deficiencies, notify employees of deficiencies in their area of responsibility (if applicable), and ensure corrective action (see Contractor’s Quality Control Plan requirements in solicitation):

3. A description of actions the Contractor shall take in the event that the primary service provider(s) become unavailable to provide janitorial services for an extended period of time (longer than three consecutive routine service days).

4. Plan to ensure that all issued keys, access cards or identification items are not lost, misplaced, or used by unauthorized persons:

5. As applicable, specify equipment available for this contract.

Any other comments may be added on additional pages.