VIRTUAL PRE-SITE VISIT Unarmed Guard Services.pdf

VIRTUAL

PRE-SITE VISIT

Unarmed Guard

Services

G A Y L E G E I G E R Solicitation 12444823Q0003

Shoshone National Forest, Wyoming Nantahala National Forest, North Carolina

Ozark National Forest, Arkansas

Sawtooth National Forest, Idaho

Apalachicola National Forest, Florida

Sequoia National Forest, California

Guard will only be at post approximately 15 minutes per hour.

The rest of the time they will be on Roving Patrol.

Midewin National Tallgrass Prairie, Illinois

Helena-Lewis and Clark National Forest, Montana

Green Mountain National Forest, Vermont

Stanislaus National Forest, California

Pre-Performance Conference

Flathead National Forest, Montana

Will be scheduled after notification of Award

Allegheny National Forest, Pennsylvania

Kaibab National Forest , Arizona

Humboldt-Toiyabe National Forest, Nevada

Can be submitted on Schedule of Items (SOI)

Double check the total is correct.

Company’s Quote Form

Deschutes National Forest, Oregon

Include the following:

Completed, signed SF-

Acknowledge any amendments

Schedule of Items

Certs and Reps

Dixie National Forest, Utah

Sierra National Forest, California

Coconino National Forest, Arizona

White Mountain National Forest, New Hampshire

Nantahala National Forest, North Carolina

Technical Proposal Cibola National Forest, New Mexico

Qualifications Offeror must demonstrate the experience of key personnel relevant projects/work experience with the last five (5) years including or currently being performed.

Superior National Forest, Minnesota

Monongahela National Forest, West Virginia

Subfactors that are equally important and will be used in the evaluation:

Experience and qualifications of the firm and its key personnel.

Training and certification requirements for key and other personnel.

Subsequent follow-up training plan for personnel.

Past relevant projects/work experience.

Bridger-Teton National Forest, Wyoming

Routt National Forest, Colorado

Provide a list of similar projects completed by your firm over the past three years.

Include a brief description of the project, dollar amount, year completed, and project owner contact information (name, phone, and email).

The government may use past performance information from any available source.

In the event that there is no past performance information available, the offeror will receive a neutral rating in this factor.

Pisgah and Nantahala National Forest, North Carolina

Proposal must include the following:

Gifford Pinchot National Forest, Washington

El Capitan - Yosemite National Park, California

How does the contractor intend to assure employees are completing the necessary tasks at the appropriate times?

Number of personnel staffed for week and weekend work, sick leave, and vacation.

The offeror must demonstrate that the plan submitted reflects a comprehensive approach in terms of staffing levels and supervision including location for supervisor and the quality control to accomplish the contract requirements.

Tahoe National Forest, California

Bridger-Teton National Forest, Wyoming

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered.

The following factors shall be used to evaluate offers:

I. Technical Capability

II. Past Performance Review

a. Recent & Relevant Experience

III. Price

Technical and past performance, when combined, are more important than priceWashington and Jefferson National Forest, Virginia

White River National Forest, Colorado

Options The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement.

The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced.

Evaluation of options shall not obligate the Government to exercise the option(s).

PERFORMANCE WORK STATEMENT (PWS)

Kisatchie National Forest, Louisiana

DESCRIPTION OF SERVICES

Ocala National Forest, Florida

AUTHORITY AND

JURISDICTION

Authority of Contractor personnel to detain and/or make arrests shall be that of private citizens as defined by the laws of Wisconsin and each member of the guard force shall be under a duty by virtue of his/her employment under this contract to exercise that authority in the manner directed by this contract, including the PWS.

Mt. Baker-Snoqualmie National Forest, Washington

PERFORMANCE WORK

STATEMENT (PWS)

CHANGES/AMENDMENTS TO PWS

Chattahoochee–Oconee National Forest, Georgia

CONTRACTOR REPRESENTATIVE

The Contractor shall provide an individual to serve as Contractor representative for this contract.

The Contractor representative shall be responsible for the overall management and have full authority to act for the Contractor on all matters relating to this contract.

The contractor representative must be designated in writing.

Black Hills National Forest, South Dakota

1001 OPTION YEAR 1 12 Months Unarmed Security Services - Forest Products Laboratory (FPL) Period of Performance: 01/01/2024 to 12/31/2024

2001 OPTION YEAR 2 12 Months Unarmed Security Services - Forest Products Laboratory (FPL) Period of Performance: 01/01/2025 to 12/31/2025

3001 OPTION YEAR 3 12 Months Unarmed Security Services - Forest Products Laboratory (FPL) Period of Performance: 01/01/2026 to 12/31/2026

4001 OPTION YEAR 12 Months Unarmed Security Services - Forest Products Laboratory (FPL) Period of Performance: 01/01/2027 to 12/31/2027

Supervisor Finger Lakes National Forest, New York

QUALITY

CONTROL

The contractor shall develop and maintain a quality program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor shall designate in writing the quality control monitor. The quality control monitor can also serve in the capacity of supervisor. As a minimum the contractor shall develop quality control procedures addressing the areas as identified.

A description of the type, level and frequency of inspections performed by the contractors Quality Control Monitor. The Quality Control plan needs to address how the contractor will ensure compliance of: equipment, uniform and appearance; attendance, sign-in/sign-out procedures; knowledge of standard procedures, possession of required permits and certifications, background checks, drug testing, guard safety, and overall performance. The contractor shall submit the plan no later than 10 days after contract award for review and approval.

Quality Control Inspection Reports shall remain on file at the Governments facility. The Contractor shall make these reports available to the CO or COR upon request.

If the contractor’s performance indicates that the contractor must take additional quality control measures the COR and the contractor will meet to discuss the contractor’s performance, Quality Control Plan, and any other area of concern. The CO or COR may request that the contractor take additional steps to improve both overall performance and adherence to their Quality Control Plan.

QUALITY ASSURANCE

The Government will use all methods deemed necessary to ensure that the contractor’s employees are in a constant state of awareness and readiness and comply with the PWS. These methods may include periodic inspections by the COR or an appointed Contract Inspector, computer database information regarding security guard patrols, customer complaint, surveys of the building tenants regarding the guards’ performance including the guards’ professionalism, courtesy, and knowledge of their assigned duties.

The government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during quality assurance inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality assurance inspections if performance dictates.

The government shall also receive and investigate complaints from various customers located within the laboratory. The COR shall be responsible for initially validating customer complaints. However, the contracting officer shall make final determination of the validity of customer complaint(s) in cases of disagreement between the contractor and the customer(s).

In the event that a serious breach of assigned duties or contract objectives by the contractor’s employee(s) is identified during a quality assurance inspection, the COR or CO shall immediately contact the contractor to discuss the Governments findings and the steps the contractor will take to correct the problem(s).

Any inspections will be documented on a locally produced worksheet. The contractor will be required to correct any discrepancies (if possible), sign the inspection worksheet annotating the corrective action taken, and return the worksheet to the COR within 24 hours of being notified of the discrepancy. The COR will maintain the original worksheet and will provide the contractor with a copy.

PROGRESS MEETINGS

The Contractor(s) shall be available to meet with the CO, COR and/or Inspector at the work site if deemed necessary.

Meetings will be scheduled by the CO with timely notification to the Contractor(s).

At the progress meetings, the Contractor(s) shall provide oral reports regarding performance on the contract. Any problems encountered on the work site along with possible solutions will be discussed.

William B. Bankhead National Forest, of Alabama

PERSONNEL

QUALIFICATIONS

Shawnee National Forest, Illinois

TRAINING

All guard force personnel shall be trained as required by the state of Wisconsin, the applicable county and city.

Any assigned guard personnel should have at least one (1) year of security guard experience.

Nebraska National Forests & Grasslands, Nebraska

CERTIFICATION

Prior to starting work on this contract, a Guard shall be certified (certificates to be furnished) and or trained in the following areas of safety:

a) Cardiopulmonary resuscitation &

AED

b) Basic First aid

c) Fire Extinguisher training

d) Sexual Harassment training

Wayne National Forest, Ohio

All Contractor personnel under this contract shall be physically and mentally able to perform their assigned duties.

They shall be in good physical and mental health and free of any physical and mental disabilities that would prevent them from performing their duties.

Every employee is required to have a physical every two years. The results of the physical exam shall be made available to CO upon request if deemed necessary.

Hoosier National Forest, Indiana

PHYSICAL REQUIREMENT

Security guards must possess physical dexterity and stamina to ensure accomplishment of assigned missions. This includes walking guard under all types of weather and terrain conditions, pursuing intruders over rough and hazardous terrain and around structures or over low obstacles, searching vehicles, and initiating immediate actions in emergency situations, such as fire, theft, accidents, sabotage, explosions, and natural disaster.

LIST OF EMPLOYEES

The Contractor shall furnish the COR a roster with the names of all contract employees at the pre-performance conference. The roster shall include the date or prospective date of the employee's entry into employment, the employee's position, qualifications of each employee (training received, etc.), and physical exam verification. The list shall be updated whenever a new employee is hired.

Cherokee National Forest , Tennessee

Cimarron National Grassland, Kansas

The Contractor shall furnish a cellular phone with a published number so that Government and emergency personnel may contact each employee on duty at any time. The Government shall provide guard force personnel with a handheld radio that is to be carried by all guard force personnel on duty so that they may be contacted and interact with laboratory facility personnel while they are on site.

The conduct of the guards while on duty must be beyond reproach.

Guards shall conduct themselves in a manner reflecting highest credit to the force. Guards shall treat all persons with courtesy and respect, constantly striving to win the good will of the community by demonstrating impartial enforcement of regulations. Professional presentation, courtesy, tact, diplomacy and self-control shall be maintained even when firmness is necessary in the performance of duties. Guard personnel shall discourage loitering, which can interfere with the proper performance of duty.

Daniel Boone National Forest, Kentucky

DISTRACTIONS FROM DUTY

Security guards shall not be allowed to have commercial reading materials, computer games, or television sets, while on duty. Nor shall they be allowed to have non-work-related visitors.

KEY/COMBINATION CONTROL

The Contractor shall receive, secure, issue, and account for all keys or combinations issued for access to buildings, offices, equipment, gates, etc.

for the purposes of this contract. Prior to starting work, the Contractor shall sign a receipt for all keys/combinations. The Contractor shall maintain records, to be made available to the Government Representative upon request, that show how many keys are in existence, in whose possession they are, and who has knowledge of and/or access to combinations. Keys shall not be duplicated or leave the premises after shift.

PERSONNEL CLEARENCE REQUIREMENTS

All Contractor employees assigned to perform guard services under this contract must have had a prior background check no more than one (1) year prior to starting work at the laboratory. This information shall be kept on file and be made available if requested. The contractor shall update these files on a regular basis.

Francis Marion National Forest, South Carolina

The following federal holidays are recognized by the Federal Government and need full a full day’s shift for Guard staff:

New Year’s Day, January 1 Martin Luther King, Jr.’s Birthday, 3rd Monday in January Presidents Day, 3rd Monday in February Memorial Day, last Monday in May Juneteenth, June 19 Independence Day, July 4 Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veterans Day, November 11 Thanksgiving Day, 4th Thursday in November Christmas Day, December 25

Acadia National Park, Maine

PHASE-IN PLAN/ Period The Contractor shall be responsible for developing a "phase-in transition plan" and performing phase-in transition duties prior to the contract start date. The phase-in transition plan must be a mutually agreeable plan to be coordinated with the present Contractor operations. The phase-in transition plan must be submitted to the Contracting Officer for approval at least thirty (30) calendar days prior to the contract start date and shall address required licenses and permits, staffing, equipment, and training. The phase-in transition period shall not be less than fifteen (15) calendar days prior to the contract start date. During this period, the Contractor shall recruit, hire and train personnel in order to provide for 100% operational capability on the contract start date.

During the phase-in transition period, the Contractor shall have access to the building(s) and areas covered by this contract, plus access to FPL personnel or present Contractor personnel. This access to the present personnel shall only be limited by the need to continue to provide a full level of security guard operations

The Contractor will be allowed to observe all operations and will have total access to available technical data/manuals. FPL personnel or the present Contractor will provide building orientation, discuss operating requirements and provide associated operational documents.

All new guard force personnel shall be thoroughly familiar with instructions and responsibilities in the PWS and should have instruction in the following subject areas before working alone. Initial training shall be completed prior to Contract start up. The Contractor shall be responsible for training all additional and replacement guard force personnel.

a. 40 hours on site guard orientation

b. Report writing

c. Facility entry and exit control

d. Emergency medical and fire assistance

e. Employee public relations

f. Role of local and University of Wisconsin police

g. Search and seizure authority

The contractor shall provide adequate supervision of employees at all times that a post is manned. The supervisor shall ensure that each post is manned as required, that employees are properly uniformed and present a neat appearance, and that each employee is familiar with their post and duties. Such supervision shall include an informal guard post/briefing at the start of each shift during which relief personnel shall be assembled for inspection, announcements, and a general transfer of information from one shift's personnel to the next. This is in addition to the time required for posting and relief of personnel.

a. The Contractor's supervisory personnel in charge of work under this contract shall be available at all times to receive and implement orders or special instructions from the Contracting Officer or Contracting Officers Representative concerning matters which affect the operation, protection and/or security of assigned areas.

b. The Contractor shall arrange for continuous supervisory observation and evaluation of all guard force personnel and take appropriate corrective measures for all indications of emotional instability noted in the course of performing assigned guard services.

Entry/Exit Control

The Contractor shall deter unauthorized personnel, property, or vehicles from entering into the area(s) defined in the PWS.

The Contractor is authorized to sign for and accept registered/certified mail and package deliveries for the Government.

During the time period the post is not manned, the post shall be considered part of the perimeter and controlled by the roving patrol.

Post No. Location Hours/Day Days/Week Min. No. of Guards 1 Main Lobby 11.5 (1600-0730) * Mon.- Fri. 1 1 Main Lobby 24 (0000-2400) * Sat.- Sun. 1

*With the exception of Weekends, Government Holidays and Additional specified hours.

a. Additional Duty Hours. As needed, on a temporary basis, it may be necessary for Contractor’s employee(s) to work additional hour(s) of duty to provide coverage on days that Forest Products Laboratory is closed by administrative order, (e.g., severe weather storms), this coverage shall be estimated at 40 hours per year.

W O R K R E Q U I R E M E N T S :

Authorized Personnel or Vehicles shall be allowed entry.

Authorized Visitors and Employees. The Contractor shall comply with the PWS regarding Government employees, visitors, Contractors, vendors, and others. The Contractor shall courteously and promptly assist authorized visitors and record all required information. Contractor employees shall provide clear directions to visitors upon request. Visitors shall either be denied access or be escorted by Government personnel while on the premises.

Lost and Found Items. Contractor shall maintain a list of lost items, accept found items, and secure them until they can be transferred to the Contracting Officer. The Contractor shall be fully responsible for items in his/her possession.

Inbound Traffic. All gates and doors shall be closed to unauthorized inbound traffic and locked, and an "all secure" report made in accordance with the specific procedures contained in the PSW each evening.

Exit Control. All gates and doors shall be closed to unauthorized outbound traffic and locked.

An "all secure" report made in accordance with the specific procedures contained in the PWS each evening. The Contractor shall comply with the PWS regarding persons removing property from the premises.

On-site Registry/Events Log. The Contractor is responsible for enforcing and keeping all records current. The Contractor shall keep a daily current shift record of all disturbances, emergencies, power or equipment failure, as well as unusual events. This registry shall be available to the COR at all times for reference

Roving Patrol/Key Locations. The Contractor shall provide personnel for a roving patrol which will follow specified routes with a patrol clock, key locations specified by the

Roving Patrol/Key Locations

The Contractor shall provide personnel for a roving patrol which will follow specified routes with a patrol clock, key locations specified by the contractor. Key locations shall be submitted to the COR approval. These key locations shall be points where it best suited for roving patrols to cover all the routes within and outside of buildings as well as all equipment needing to be monitored. All roving patrol guards shall be equipped with communications equipment as specified in the "COMMUNICATIONS" Section 1.23 and be capable of making contact with the Contractor's base station and/or Government personnel. The patrol will spend an estimated 45 minutes each hour on roving patrol. No price adjustments will be made to the contract for patrol clock key locations added or deleted unless the changes made are equal to a 25% increase or decrease of duties.

a. General. The roving foot patrol function. Roving patrol shall be continuously on the alert for any occurrence by close and detailed observation of buildings, machinery, vehicles, equipment, recording charts and gages, monitor ongoing research experiments and personnel. A list of operating equipment can be found in Attachment 2. Unsafe or potentially unsafe conditions, procedures, or activities shall be identified and promptly corrected, if possible. Alternatively, the Contractor shall restrict admission to an unsafe area to minimize the risk and notify the proper authority, the Contractor shall summon appropriate response forces and then notify Government personnel as prescribed by the Attachment 2; assist in minimizing the effects thereof; and assist in restoring an area to a safe condition as soon as possible.

b. Perimeter. While on roving patrol, a check shall be made of the entire campus perimeter to detect unauthorized entry (attempted or actual).

c. Building/Equipment Checks. Security checks shall be made every 45 minutes of every hour using Patrol Clocks, access cards, keys or other watchman reporting system, of all buildings and equipment identified in the PWS. While such checks are primarily to detect unsecured facilities, the patrol shall also immediately report fire, flooding, or other condition that could result in damage to buildings/equipment or injuries to personnel. Such checks shall specifically include chemical storage area, general storage areas, laboratories pilot plant and other areas specifically identified in the PWS. Additional locations may be added by the Government, there will be no contract price adjustments made unless the changes are equal to a 25% increase or decrease of monitoring duties. The patrol guard shall also turn off unnecessary lights and appliances and close windows/doors to conserve energy. The Contractor's employees shall not disturb papers on desks, open desk drawers or cabinets, erase blackboards, or use Government equipment except as authorized.

Additional Duties. Contractor shall shovel snow from the upper front steps to building 01 and the entry to building 33 and apply ice melt/salt if needed. Snow shoveling shall be done when the contractor has returned from patrol duties.

Execute Colors. The Contractor shall raise and lower the United States Flag (and other flags as authorized) at the front of Forrest Products Laboratory’s building 1 at sunrise and lowered at sunset seven days a week. No deviations are permitted unless authorized.

Patrol Deviations. Except for the conditions described in the PWS emergency or otherwise, the Contractor shall not divert from roving patrol and their prescribed schedules. All diversions shall be recorded in the Guard Log. In instances where verbal deviation approval is given by the Contracting Officer Representative, all pertinent facts concerning the deviation shall be recorded in the Guard Log. Diversions resulting from emergency conditions described in the PWS shall be reported to the Contracting Officers Representative by the next business day of the diversion in an incident report.

DeSoto National Forest and Buttercup Flats, Mississippi https://www.youtube.com/watch?v=3wjKUsL4VEo

Escort Services.

The Contractor shall provide escort services after regular business hours when requested, and for the movement of valuables, and deliveries. All instances shall be recorded as requested and emergency described in the PWS for visitors, personnel, other in the Guard Log.

Miscellaneous Services.

a. Monitoring of Alarm Systems. The alarm systems(s) listed in Attachment 2 shall be monitored by the Contractor continuously during scheduled duty the contractor shall be capable of communicating with the appropriate authorities (fire department, etc.) may be contacted within a timely manner as specified in the PWS Guards must arrive at the alarm site as soon as possible. The Government reserves the right to test the Contractor’s response to alarms, not more than once a month during the term of the contract without prior notice.

b. Gate/Building Unlock and Lockup. The Contractor shall open and close gates, buildings, and doors within 10 minutes of the scheduled time as specified in the PWS. There will be no price adjustments made to the contract for additions or deletions to lock and unlock points unless the total change is equal to 25% of the lock and unlock duties. Locked gates or buildings must be opened within 10 minutes response to an authorized request at any time. The Contractor shall maintain a record of all nonscheduled gate/building openings. El Yunque Nacional Forest coquí, Puerto Rico

See Solicitation

Uinta-Wasatch-Cache National Forest

The following facilities and equipment will be provided for the Contractor's use during the term of the contract.

The guard post will have the following items available for use as needed:

Desk chair Desk Telephone Handheld Radio and Charger Security Camera Monitor Security Door Entry/Exit System Guard Station

A limited amount of parking exists for the Contractor's employees and shall be assigned at the COR’s discretion.

Janitorial service in Government furnished facilities will be provided at no cost to the Contractor and will include floor cleaning, dusting, and waste disposal. The Contractor shall schedule these cleanings with the COR and may determine the frequency of service needed. The top of desks, tables, and equipment shall be the Contractor's responsibility to keep clean and orderly.

A personal locker will be provided for each Guard.

The Government will provide the Contractor use of existing Government owned facilities, communications radio's such as desk/office space, the use of office equipment with the exception of any government owned computers and materials such as standard operating required forms. These items are as listed in and are for use only in connection with this contract. All facilities, equipment and materials will be provided in ``as is'' condition

Identification and Description:

Description Serial Number Quantity Condition Motorola Portable Radio & Charger 355AWY06562 1 Good Locker 01/103 4 Good Desk Chair 01/Guard Pos 1 Good

G O V E R N M E N T F U R N I S H E D P R O P E R T Y

Dakota Prairie Grasslands, North Dakota

The following material will be made available for use by the Contractor examples are attached:

Forms Description Approximate Quantity Incident Report Internal Form As needed (Display B) Security Log Report Internal Form As needed (Display C) After Hours Registration Internal Form As needed (Display D)

L I S T O F R E Q U I R E D R E C O R D S A N D R E P O R T S

Chequamegon-Nicolet National Forest, Wisconsin

CONTRACTOR FURNISHED ITEMS. In addition to the equipment listed below, the Contractor shall provide all equipment, materials, and services to perform the requirements of this contract except items that are listed in Section 4 of the PWS.

The Contractor shall provide a Guard Electronic Monitoring System (GEMS). The GEMS shall include:

the system and reporting software; hand-held data collection devices; data points such as bar code labels, data strips, touch tags or electronic buttons; batteries or recharging stations; computer; and printer(s).

The contractor shall also provide training to the employees who will be using the system.

The contractor shall maintain, replace, and support the system to ensure continuous operation.

The contractor shall use the GEMS system for monitoring and quality control of guard services.

The contractor shall ensure that GEMS system meets the following requirements:

Utilizes a portable hand-held data collection device that scans designated data points, the scanner may use a variety of technologies including bar code stripes, electronic data stripes, touch tags or electronic buttons.

Has the ability to transfer collected data from the portable device to a computer.

Can create and print computer-generated reports designed to document guard activities and supervisor oversight

Includes an archival capability allowing access to historical information by computer.

The integrity of the system ensures that information, once collected cannot be altered or modified.

The contractor shall provide each staff member with a designated Officer Start/Stop patrol point indicator.

C O N T R A C T O R F U R N I S H E D P R O P E R T Y / S U P P L I E S / M A T E R I A L S / E Q U I P M E N T / E T C .

The Contractor shall furnish all labor, supervision, materials, equipment, transportation, and management necessary to provide guard services in accordance with the requirements specified herein.

The Contractor shall comply with the PWS.

S P E C I F I C T A S K S

Hiawatha National Forest, Michigan

P E R F O R M A N C E

R E Q U I R E M E N T S

S U M M A R Y ( P R S )

I N C I D E N T

R E P O R T

SECURITY

LOG

REPORT

AFTER HOURS

REGI STRATI ON

Reference the PWS

EQUIPMENT

ALARM

LOCATIONS

AND

PROCEDURES

FPL

EM ERGENCY

NUM BERS

FPL SI T E M A P

See PWS for additional maps

Tongass National Forest, Alaska gayle.geiger@usda.gov mailto:gayle.geiger@usda.gov

White River National Forest , Colorado)