12444224Q0001 Attachment 1 PWS Custodial Services Ratcliff Lake DCNF.pdf

PERFORMANCE WORK STATEMENT (PWS)

Cleaning and Trash Pick Up Tasks for Recreation Areas On the

Davy Crockett National Forest

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide cleaning and trash pick-up services at recreation areas on the Davy Crockett National Forest: Ratcliff Lake Recreation Area (day use and campground), White Rock Horse Camp, Piney Creek Horse Camp and Neches Bluff Overlook. The schedule of work is included below.

1.1 Description of Services/Introduction: The contractor must provide all personnel, equipment, transportation, tools, supervision, and other non-disposable items and services necessary to perform daily tasks as defined in this Performance Work Statement except for those items specified in Part 3 as government furnished property and services. The Contractor must perform to the standards in this contract.

1.2 Background: Ratcliff Lake Recreation Area offers the public a recreational experience in a rural environment. The day use area offers picnic tables with stand-up grills, swimming area, trail head for 4 hiking trails, fishing piers, boat ramp, dump station and a pavilion for group gatherings. The campground has 56 camping sites, 26 sites offer electrical hook ups and access to water hooks, picnic tables, fire ring and lantern post.

Thirty sites are non-electrical with limited access to water hook ups, tent pad, fire ring, picnic table and lantern post.

1.3 Objectives:

• To contract the services of one (1) adult (18+ yrs.) to perform the following:

o specified maintenance tasks to keep the recreation site in a clean and sanitary condition o notify recreation staff of needed repairs

1.4 Scope: Clean bathhouse and shelter facilities and pick up trash from trash cans.

1.5 Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and four subsequent years:

BASE YEAR 11/01/2023 thru 10/31/2024

Day Use

October 1 – April 30 2 days/week (Friday and Monday) May 1 – September 6 days/week (Thursday-Tuesday)

Campground Year round 6 days/week (Thursday-Tuesday)

Piney Creek and White Rock Horse Camps* October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

Neches Bluff Overlook* October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

OPTION YEAR 1: 11/01/2024 thru 10/31/2025

Day Use October 1 – April 30 2 days/week (Friday and Monday) May 1 – September 6 days/week (Thursday-Tuesday)

Campground Year round 6 days/week (Thursday-Tuesday)

Piney Creek Horse Camps October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

White Rock Horse Camps October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

Neches Bluff Overlook

OPTION YEAR 2 11/01/2025 thru 10/31/2026

October 1 – April 30 2 days/week (Friday and Monday) May 1 – September 6 days/week (Thursday-Tuesday)

Campground Year round 6 days/week (Thursday-Tuesday)

Piney Creek Horse Camps October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

White Rock Horse Camps October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

Neches Bluff Overlook October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

OPTION YEAR 3 11/01/2026 thru 10/31/2027

Day Use October 1 – April 30 2 days/week (Friday and Monday) May 1 – September 6 days/week (Thursday-Tuesday)

Campground Year round 6 days/week (Thursday-Tuesday)

Piney Creek Horse Camps October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

White Rock Horse Camps October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

Neches Bluff Overlook

OPTION YEAR 4 11/01/2027 thru 10/31/2028

October 1 – April 30 2 days/week (Friday and Monday) May 1 – September 6 days/week (Thursday-Tuesday)

Campground Year round 6 days/week (Thursday-Tuesday)

Piney Creek and White Rock Horse Camps*

February 1 – September 30 1 day/week (Friday)

White Rock Horse Camps October 1 – January 30 3 days/week (Monday, Wednesday, Friday) February 1 – September 30 1 day/week (Friday)

Neches Bluff Overlook

1.6 Site Visit: Prospective bidders are urged to inspect the recreation sites on Thursday, October 12, 2023, at 9:00 AM-11:00AM CT to become familiar with the size of the area and scope of required duties. A Forest Service representative will accompany prospective attendants on this inspection. For more information please contact:

Name: Bobi Stiles

Title: Natural Resource Specialist Unit: Davy Crockett National Forest

Location: Ratcliff, Texas Phone: (936) 655-2299

Email: bobi.stiles@usda.gov

1.7 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with Technical Exhibit 1, Performance Requirements Summary. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.8 Recognized Holidays: The contractor will be required to perform services on the following Federal holidays if it occurs on a scheduled day:

Labor Day Memorial Day Juneteenth Independence Day Christmas Day Thanksgiving Day Martin Luther King Jr’s Birthday New Year’s Day George Washing’s Birthday Columbus Day Veteran’s Day

1.9 Hours of Operation: The contractor is responsible for performing daily cleaning tasks and trash pickup between the hours of 0700 and 1400 on scheduled days except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.10 Place of Performance: The work to be performed under this contract will be performed at Ratcliff Lake Recreation Area, Piney Creek Horse Camp, White Rock Horse Camp and Neches Bluff Overlook. Ratcliff Lake Recreation Area is physically located approximately 0.2 miles west of Ratcliff, Texas on State Highway (SH) 7. Piney Creek Horse Camp is located on National Forest System Road (NFSR 566) 3 miles south of Kennard, Texas, White Rock Horse Camp is located approximately 5 miles south of SH 7 on NFSR 514D, and Neches Bluff Overlook is located on NFSR 511A approximately 0.5 miles west of the Neches River and 1 mile south of SH 21,

1.11 Type of Contract: The government will award a Firm Fixed Price Purchase Order resulting from the Request for Proposal to the responsible offer or whose offer conforming to the solicitation will be most advantageous to the government, price and other factors considered.

1.12 Security Requirements:

1.12.1 Physical Security: The contractor will be responsible for safeguarding all government supplies, information and property provided for contractor use. At the close of each work period equipment, supplies, and materials must be put back in perspective locations and secured.

1.12.2 Key Control: Contractor must establish and implement methods of making sure all keys issued by the government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the government may be duplicated. The contractor must immediately report any occurrences of lost or duplicate keys to the Contracting Officer.

1.13 Post Award Orientation /Periodic Progress Meetings: The contractor will attend a post-award orientation, lasting up to 2 hours. The orientation will provide the contractor with operating procedures and expectations. The Contracting Officer, Contracting Officers Representative (COR), and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the COR will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action will be taken to resolve outstanding issues.

These meetings will be at no additional cost to the government.

1.14 Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the contractor concerning technical aspects of the contract, monitor contractor's performance and notifies both the

Contracting Officer and contractor of any deficiencies, coordinate availability of government furnished property, and provide site entry to contractor. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.15 Identification of Contractor Employees: When on-duty, all contractor employees must wear a government issued contractor site badge. All contractor employees are required to identify themselves appropriately and accurately to avoid creating an impression in the minds of members of the public that they are government officials.

1.16 Conservation of Utilities: Contractor must practice utilities conservation.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.6. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.9. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.10. WORK WEEK. Thursday through Tuesday, unless specified otherwise.

2.2. ACRONYMS:

CFR Code of Federal Regulations COR Contracting Officer Representative COR Contracting Officer's Representative FAR Federal Acquisition Regulation CO Contracting Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QC Quality Control RSA Recreation Site Attendant TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND

SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide orientation and training to perform the required duties.

The self-contained camper or motor home must remain registered, legal, operational, and transient. Contractor is allowed the use of a utility/cargo trailer for the purposes of moving/maintaining any equipment as needed for the fulfilment of the contractual duties. Any utility/cargo trailer must be approved in advance. The storage of a vessel/trailer must also be approved in advance.

Cargo/Utility/Vessel trailers (if approved) must remain registered, legal, operational, and transient. Any outside structure (including temporary) must be approved in advance (i.e. outside canopy tents).

3.2 Equipment: The Government will not provide contractor any equipment.

3.3 Materials: The Government will not provide any materials.

3.4 Supplies: The Government will provide all cleaning products, toilet paper, paper towels, trash bags, etc. for the contractor to use. The contractor is responsible for informing the COR when supplies need to be replenished. Contractor is responsible for providing mops, sponges, brooms, leaf blowers, and any other equipment required to accomplish tasks.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor must furnish vehicles for transportation and trash pick-up.

4.2 Safety Requirements:

4.2.1. Safety Plan:

The Contractor shall develop and submit a written detailed safety plan within fifteen (15) days after award and prior to beginning work. This plan must indicate in detail the general policies and procedures for safe operation in the accomplishment of this contract. The plan shall show how the Contractor intends to perform services in full compliance with the safety requirements.

Consequently, the Contractor shall be responsible for complying with the current edition and all changes posted on the web as of the effective date of this solicitation.

4.2.2. Safety Meetings:

The Contractor shall hold a safety meeting with all their employees prior to commencing work on this contract. When a new employee is hired, the Contractor will thoroughly brief that person in all safety procedures and requirements. Any Contractor employee who persists in unsafe performance will be removed from the job at the request of the COR. A copy of the safety meeting report shall be submitted to the COR prior to performing work.

4.2.3. Personal Safety Equipment:

The Contractor shall be required to furnish at no expense to employees, all necessary and applicable personal safety equipment such as but not limited to face shields, eye protection, gloves, etc. All safety equipment shall meet all safety requirements as set forth in the EM 385-1-1, Safety and Health Requirements manual and shall be maintained in accordance with manufactures recommendations at all times.

4.3 Qualified Personnel

The Contractor shall provide an adequate number of fully qualified personnel to perform the specified services properly and efficiently within the time limits specified. The Contractor shall also provide a POC and contact information to the COR and Contracting Officer. The POC shall be able to make decision that will affect contract performance.

4.3.1 Employee Conduct:

The Contractor shall be responsible for ensuring that employees strictly comply with all Federal, State, and Municipal laws. Any illegal or criminal activity may result in the removal of Contractor employee/employees and/or termination of the contract.

The following behaviors are prohibited and will result in the immediate termination of the contract.

o Use of illegal drugs and/or inappropriate use of prescription drugs at any time while working as a contractor and/or contracted employee.

o Use and/or carrying of firearms while working as a contractor and/or contracted employee.

o Drinking alcohol while on duty.

o Inappropriate and/or derisive behavior.

o Exceeding the posted speed limit.

4.3.2 Removal of Contractor’s Employees:

The Contracting Officer or the COR may require the Contractor to immediately remove from the work site any employee of the Contractor or subcontractor, who, in the opinion of the COR endangers persons or property, or whose physical or mental condition is such that it would impair the employee's ability to satisfactorily perform the work. Notification to the Contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be verbal or telephonic, and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the Contractor's obligation to perform all work required under this contract, and immediate replacement will be made as required. This requirement shall not be made the basis of any claim for compensation or damages against the United States or any of its officers or agents.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1 Basic Services: The contractor must provide daily cleaning and trash removal services for Ratcliff Lake Recreation Area, Piney Creek Horse Camp, White Rock Horse Camp and Neches Bluff Overlook on the Davy Crockett National Forest.

It may become necessary for the Contracting Officer to decrease or increase service frequencies at any time. It may become necessary at any time during the execution of this contract for the Contracting Officer to close any portion of the recreation area and delete any subsequent service in the closed recreation area. The Contractor will be given a minimum of (7) seven days notice prior to changes in frequencies. Such changes will be processed in accordance with the Changes Clause.

5.2 Cleaning and Trash Removal Services:

5.2.1 Piney Creek Horse Camp and White Rock Horse Camp

Services performed on scheduled days:

i. Empty and dispose contents of all trash bins. Replace liners as needed. Disinfect trash cans once per week. Haul trash to compactor and compact. Pick up trash around compactor. Inform COR when dumpster needs to be emptied.

ii. Pick up litter within 15 feet of trash bins and buildings.

iii. Resupply toilet paper.

iv. Clean restrooms. Sweep floors. Clean and disinfect all structures and fixtures (i.e., toilet seats and risers, walls, doors, and ceilings)

v. Apply bacterial culture in the toilets after cleaning once per week.

vi. If necessary, chemical solvents will be used to remove markings and stains.

vii. Vault type toilets will be visually inspected at each cleaning for fullness. All vaults nearing fullness will be reported to the COR.

viii. Sweep exterior of building to remove spider webs, mud dauber nests, etc.

ix. PLEASE NOTE: Disinfectants, waste cleaning water, or any substance which may be harmful to bacterial action, shall not be placed in or allowed access to toilet vaults. Every effort must be made to prevent water from cleaning activities to enter the vault.

x. Notify COR of any vandalism or repairs needed to the site.

xi. Be polite to any members of the public contractor encounters.

Refer questions to COR.

5.2.2 Neches Bluff Overlook

i. Pick up litter within 15 feet of trash bin and building

ii. Resupply toilet paper.

iii. Clean restroom. Sweep floors. Clean and disinfect all structures and fixtures (i.e., toilet seats and risers, walls, doors, and ceilings)

iv. Apply deodorizer in the toilet after cleaning once per week.

v. If necessary, chemical solvents will be used to remove marking and stains.

vi. Vault type toilets will be visually inspected at each cleaning for fullness. All vaults nearing fullness will be reported to the District Office.

vii. Sweep exterior of building to remove spider webs, mud dauber nests, etc.

viii. PLEASE NOTE: Disinfectants, waste cleaning water, or any substance which may be harmful to bacterial action, shall not be placed in or allowed access to toilet vaults. Every effort must be made to prevent water from cleaning activities to enter the vault.

ix. Notify COR of any vandalism or repairs needed to the site.

x. Be polite to any members of the public contractor encounters.

5.2.3 Ratcliff Lake Day Use

Services completed daily:

i. Thoroughly clean/disinfect bathhouse including but not limited to:

clean/disinfect toilet seats and bowls, partitions, urinals, faucets/handles, doors, walls, partitions, handles, push plates, kick plates light switches, benches, sinks, counters, mirrors and sweeping/mopping floors by using a cleaning agent, water, and disinfectant

ii. Clean all associated grounds within 15 feet of buildings and trash cans.

iii. Replenish toilet paper as needed.

iv. Clean exterior of bathhouse and shelter to remove spider webs, mud daubers nests and other debris.

v. Empty and dispose contents of all trash cans. Replace liners as needed. Disinfect trash cans once per week. Haul trash to compactor and compact. Pick up trash around compactor. Inform COR when dumpster needs to be emptied.

vi. Report repairs needed to COR immediately.

vii. Give one week notice to replenish supplies provided by the government.

viii. Sweep or blow off floor of shelter, wipe down tables, remove spider webs from underneath tables.

ix. Notify COR of any vandalism or repairs needed to the site

x. Be polite to any members of the public contractor encounters.

Services completed weekly:

i. Disinfect trash cans and clean out spider webs and debris.

5.2.4 Ratcliff Lake Campground

Services completed daily:

i. Thoroughly clean/disinfect bathhouse including but not limited to clean/disinfect toilet seats and bowls, partitions, urinals, faucets/handles, doors, walls, partitions, handles, push plates, kick plates light switches, benches, sinks, counters, mirrors, showers and sweeping/mopping floors by using a cleaning agent, water, and disinfectant.

ii. Clean all associated grounds within 15 feet of buildings and trash cans.

iii. Replenish toilet paper as needed.

iv. Clean exterior of bathhouse and shelter to remove spider webs, mud daubers nests and other debris.

v. Empty and dispose contents of all trash cans. Replace liners as needed.

Disinfect trash cans once per week. Haul trash to compactor and compact.

Pick up trash around compactor. Inform COR when dumpster needs to be emptied.

vi. Report repairs needed to COR immediately.

vii. Give one week notice to replenish supplies provided by the government.

viii. Sweep or blow off floor of shelter, wipe down tables, remove spider webs from underneath tables.

ix. Report vandalism or repairs needed to COR.

x. Be polite to any members of the public contractor encounters. Refer questions to COR.

Services completed weekly:

i. Disinfect trash cans and clean out spider webs and debris.

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

6. Attachment/Technical Exhibit List:

6.1. Attachment 1- Performance Work Statement (PWS)

6.2. Attachment 2- SCA Wage Determination

6.3. Attachment 3- Exhibit 1- Vicinity Map

Exhibit 2- Map of Neches Bluff Overlook Exhibit 3- Map of White Rock Horse Camp Exhibit 4- Map of Piney Creek Horse Camp Exhibit 5- Map of Ratcliff Recreation Area

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard

Performance Threshold

Method of Surveillance

The contractor must complete actions in PWS paragraph 5.2.

The contractor provided services in accordance with the PWS for collection and remittance of user fees.

Zero deviation from the standard.

100% Inspection

Which will be completed daily unless otherwise specified in forementioned frequencies

The contractor must provide cleaning and trash removal services according to proper procedures in PWS paragraph 5.2.

The contractor provided cleaning and trash removal services in accordance with the PWS.

Zero deviation from the standard.

100% Inspection

Which will be completed daily unless otherwise specified in forementioned frequencies