Attachment A.pdf

PERFORMANCE WORK STATEMENT (PWS)

For

Letterkenny Army Depot Maintenance Support Services

REVISION NUMBER: Final

DATE: 29 May 2012

PREPARING ORGANIZATION: Letterkenny Army Depot Directorate of Maintenance

1.0 BACKGROUND

Letterkenny Army Depot (LEAD) is located in Chambersburg, Pennsylvania. Letterkenny Army Depot operates a maintenance and ammunition depot for the receipt, storage, issue, maintenance, and disposal of assigned commodities. LEAD’S overall operations focus is to maintain and provide a safe, effective and efficient work place. To meet cost, quality and schedule goals across all depot functions, the goal is to gain better visibility of the business through evolving LMP (Logistics Modernization Program) into a viable production planning tool. As a part of the flexibility needed in production planning, this initiative will give LEAD the opportunity to apply personnel in the ever changing demands of the LEAD customers’ needs.

2.0 OBJECTIVE

The objective for LEAD with this contract is to deliver services to supported agencies in the lowest cost possible. LEAD strives to deliver product within the customers’ quality parameters which are established through contracting specifications. These products are to be delivered on or before the agreed upon date in said contract. Meeting these goals to LEAD’s customers puts LEAD in the position to gain and retain established business relationships and contracts.

3.0 SCOPE

The primary purpose of this requirement is to provide labor support to the Letterkenny civilian and military workforce in support service operations for maintenance, repair, and overhaul of armored vehicles and power generators. This effort is to provide industrial, maintenance, logistical and technical labor support services to sustain and enhance LEAD’s production requirements for various functional divisions under the Directorate of Maintenance: Production Engineering, Major Items, Industrial Business, Electronic Support, Manufacturing and Fabrication, Mechanical Equipment, Paint and Mine Resistant Ambush Platform (MRAP).

Additionally there are functional areas/cost centers located on the depot, such as the Directorate of Supply and Transportation, supporting the Directorate of Maintenance mission that requires support services. The majority of the work will be completed at LEAD facilities in Chambersburg PA; however, occasional travel to temporary duty locations may be required.

4.0 APPLICABLE DOCUMENTS/DIRECTIVES

All work performed by the contractor shall be accomplished in accordance with applicable publications, technical directives, instructions, standards, and procedures contained in pertinent manuals utilizing blueprints, drawings or schematics as provided by LEAD through the PO and or individual Government cost center supervisors. All applicable technical manuals, forms, publications, bulletins, directives, specifications, standards, and field procedures guides shall be utilized and will be provided. When a publication provided by the government is subsequently revised, supplemented, replaced or rescinded, the contractor, upon notification or receipt of it, shall comply. The contractor shall be required to correct any contractor discrepancies noted as authorized by Letterkenny Army Depot. Applicable publications are as follows:

Document Type No./Version Title Army Regulations 95-20 Contractors Flight & Ground Operations Army Regulations 190-13 Army Physical Security of Property Army Regulations 190-51 Security of Unclassified Army Property Army Regulations 200-1 Environmental Protection & Enhancement Army Regulations 310-1 Publications, Blank Forms & Printing Mgt.

Army Regulations 310-25 Dictionary of U.S. Army Terms Army Regulations 310-50 Abbreviations Army Regulations 385-10 Army Safety Program Army Regulations 385-40 Accident Reporting

Army Regulations 600-55 Motor Vehicle Driver Selection. Testing/Licensing Army Regulations 702-8 Verification Inspection of Uneconomically Repairable Army Regulations 735-5 Policy & Procedures for Property Accountability Army Regulations 735-11-2 Reconciliation of Supply Discrepancies Army Regulations 750-1 Army Material Maintenance Concepts & Policies DA Pamphlets 385-3 HQDA MACOM Safety Program DA Pamphlets 735-750 The Army Maintenance Mgt System DLAI 8200.4 Mishap Notification & Investigation Procedure for

DCMC Administered Contracts

5.0 TECHNICAL/PERFORMANCE REQUIREMENTS

The contractor shall perform tasks which include: troubleshooting, repair, test, installation, removal, plating, painting, refinishing of electrical, electronic and mechanical systems and sub-systems during repair, overhaul, reset, recap, and remanufacturing operations on various systems and other support process tasks. The tasks range from minor repair and return to depot level overhaul, fabrication of electrical and mechanical components, and integration of systems.

Recapitalization programs will involve the rebuild and selective upgrade of currently fielded systems to near zero time/zero mileage systems. May include Generator sets, Mine Resistant Ambush Vehicles, HMMWV, SOCOM Vehicles (Special Operations), Buffalo, Route Clearance Vehicles, Patriot Missile Systems, TOW, Hellfire, Avenger and Ground Mobility Vehicles

Reset workload will require restoration and repair of a wide variety of equipment to varying degrees of readiness. May include Generator sets, Mine Resistant Ambush Vehicles, HMMWV, SOCOM Vehicles, Buffalo, Route Clearance Vehicles, Patriot Missile Systems, TOW, Hellfire, Avenger and Ground Mobility Vehicles Maintenance support will be required for all new, existing, and future depot workload platforms to also include any systems not currently supported organically.

The contractor shall perform troubleshooting, repair, calibration and alignment tasks on precision test stations, equipment simulators, antenna pattern ranges and test equipment using bench top test procedures and automated test equipment.

The contractor shall conduct post-maintenance operational checks and testing of systems such as Generator sets, Mine Resistant Ambush Vehicles, HMMWV, SOCOM Vehicles, Buffalo, Route Clearance Vehicles, Patriot Missile Systems, TOW, Hellfire, Avenger and Ground Mobility Vehicles.

The contractor shall perform clerical functions requiring input and retrieval of data in/from various information technology support systems, including Enterprise Resource Planning/Logistic Modernization Program/Automated Time, Attendance, and Production System systems. Contractor shall also perform technical writing, drafting, provisioning, supply and logistics support, warehousing, inventory, material handling, computer operations, assembly, set-up, testing, identification/verification/sorting activities that support the maintenance mission.

The contractor shall perform tasks which include annotating and inputting data utilizing automated data processing equipment; maintaining stock records and posting to appropriate document registers; annotating records as status changes or as orders are received; conducting follow-up; verifying information through administrative manuals and regulations; performing parts research and related functions; performing other mission support.

Contractor workers must operate within and support the entire mission support process and will be required to complete LEAD designated mandatory training, attend and participate in depot meetings, production and productivity improvement tasks and events, lean six sigma events, shop orientation, and shift change over meetings.

Work shall be performed in accordance with drawings, schematics, or technical manuals, sketches. Repairs and services will be performed to the repair standards prescribed in the drawings, schematics, technical manuals.

Contractor personnel shall maintain clean, healthy, safe and orderly work areas; ensuring items such as tools are properly stored and secured at the end of each workday.

Work order information entries, such as time keeping records, record of repairs, etc., shall be recorded in accordance with applicable manuals, regulations or LEAD standing operating procedures or directives. Work documents will be reviewed by the Government on a systemic basis for accuracy, completeness and compliance, and for revisions necessary to prevent recurrence of any deficiencies reported by LEAD personnel. The contractor will not be required to procure any parts or materials during the performance of this contract.

5.1 Current Contractor Effort and Historical Data

Currently the On-Board number is approximately 730 contractor personnel, 70% of which support core workload and 30% of which support non-core workload. There is no collective barging unit here at Letterkenny Army Depot for contract employees. Approximately 25% of the total contract workforce is on the off shifts. On the 1st day of performance, the contractor shall have 90% of the current onboard contract personnel transitioned or new personnel hired in order to maintain the current work force and depot output The potential for short term, on-demand non-core workload exists but cannot be accurately predicted at this time due to the variability of the historical workload and the extremely limited scope and schedule information currently available from prospective program customers. Any requirements for increased output will be communicated by the COR to the Contractor’s Site Manager after the task is needed. This notification will be delivered via written correspondence. This contract has potential to range from 6.2 - 13.8 million man hours to meet the requirements of this PWS. Additionally, all contractor staff members are provided free parking.

5.2 Quality Assurance Surveillance Plan (QASP)

This section describes the metrics used to measure contractor schedule and performance.

Circumstances or external influences beyond the control of the Contractor that impact the ability of the Contractor to meet performance standards will not affect Contractor performance measurements.

The following metric applies to each individual Directorate Division and will be measured against the whole and the individual Divisions.

5.2.1 On-Board Percentage – LEAD production schedules fluctuate and require the Contractor and Contracting Officer Representative (COR) to communicate changes in the number and type of skill sets needed in a given production. This is accomplished by the COR and the Contractor estimating the man hours needed to complete a program in a specific center within a given time frame.

The on-board percentage metric measures the Contractor’s ability to scale manpower to meet this changing workload. The monthly on-board metric will be calculated by dividing the number of employees on-board by the total number of employees represented as a percentage ((on-board / authorized) x 100). All scores will be calculated to the nearest tenth decimal place.

The number of on-board employees is determined by counting the number of onsite contractor employees present on the last working day of the month.

To allow the Contractor time to fill vacancies, the monthly on-board percentage calculation will use the number of employees on the last week of the previous month. The number of on-board personnel shall never exceed the number unless specifically approved in writing by the COR and the Site Manager or the assistant site manger. On-Board Percentage manning totals will include all personnel requested regardless of CLIN utilized.

On-Board percentage will be calculated as follows:

5.2.1.1 To receive a score of +1 or exceeds standard, the Contractor must maintain an on-board percentage greater than 95%.

5.2.1.2 To receive a score of “0” or meets standard, the Contractor must maintain an on-board percentage of 92%-95%.

5.2.1.3 A score of negative (-1) will be assessed for On-Board Percentage if the Contractor’s on-board percentage is less than 92%.

5.2.2 Productive Labor Percentage – LEAD is responsible for the number of productive labor hours it produces including Contractor labor. As such, Contractor productivity will be measured by comparing the actual number of standard labor hours produced to a monthly goal based on the number of standard hours established for material on routings. This metric applies to each individual Directorate Division and will be measured against the whole and the individual Divisions.

The following procedures will be used to determine the monthly labor hour goal:

Determine the number of working days in a month by subtracting the number of Saturdays, Sundays and Federal Holidays (and LEAD mandated "down days" as appropriate) as well as one day per month (to account for sick or vacation leave) from the total number of days. Multiply the number of working days by 8 giving the total number of available standard working hours for the month. Multiply the number of available standard hours for the month by the number of on-board employees. Any overtime hours worked will not be used to calculate productive labor percentages.

The total number of actual man hours produced will be determined by totaling the number of productive standard hours as recorded by the weekly Certificate of Service for the same 4 week period used to determine the monthly goal.

Productive time is considered any activity directly related to an employee’s job description or LEAD mandated training, safety meetings, and other activities directed by LEAD.

Non-Productive time is considered any activity that is not directly related to an employee’s job description or is Contractor mandated training, meetings, time/record keeping, drug and medical screening, etc… Standard hours are considered 40 hours a week.

The metric score will be calculated by dividing the actual number of productive standard man hours produced by the monthly labor hour goal represented as a percentage ((hours produced / goal) x 100). All scores will be calculated to the nearest tenth decimal place. Productive labor percentage will be calculated as:

5.2.2.1 To receive a score of +1 or exceeds standard, the Contractor must maintain a monthly production labor percentage greater than 94%.

5.2.2.2 To receive a score of “0” or meets standard, the Contractor must maintain a monthly production labor percentage of 90%-94%.

5.2.2.3 A score of negative (-1) will be assessed if the Contractor’s productive labor percentage is less than 90%.

5.2.3 Staffing Efficiency - The contractor will be measured monthly on the amount of time required to provide qualified staff member positions. Provide means the contract worker is qualified, available, and able to perform work. Workers that transfer during any transition period shall not be considered under this metric. This is a per worker standard, not a monthly average. Calculations for positions provided via internal promotions will also include the time to backfill the vacated positions. The days used by LEAD to perform base access security screenings will be deducted. This metric applies to each individual Directorate Division and will be measured against the whole and the individual Divisions.

5.2.3.1 To receive a score of “+1” or excellent, 95% of the contractors work force must be fully qualified to conduct work in accordance with the PWS during a turnover period

5.2.3.2 To receive a score of “0" or meets standard, 90% - 94% of the contractor’s work force must be fully qualified to conduct work in accordance with the PWS during a turnover period

5.2.3.3 A score of “-1” or unacceptable will be assessed if less than 90% of the contractors work force must be fully qualified to conduct work in accordance with the PWS during a turnover period

5.2.4 Cost Impacts - The Government will track cost impacts attributable to the contractor due to contractor negligence. If the government demonstrates that the contractor has negatively impacted the cost of LEAD programs or operations, this negative impact will be reflected in the performance score for the month. This will include cost impacts due to lost, damaged or stolen Government furnished property and workmanship/productivity/safety issues which result in program cost overruns. This metric applies to each individual Directorate Division and will be measured against the whole and the individual Divisions.

5.2.4.1 To receive a score of “0” or meets standard, the Contractor must have no more than one instance of negative impact to LEAD program or operations costs per month.

5.2.4.2 To receive a score of “+1” or excellent, the Contractor must have no instance of negative impact to LEAD program or operations costs per month.

5.2.4.3 A score of “-1”, or unacceptable will be assessed for more than one instance of negative impact to LEAD program or operations costs per month.

5.2.5 Depot Production Schedules - The Government will track schedule impacts and work closely with Contractor to mitigate schedule risks. If the government demonstrates that the contractor was negligent and has caused a production delay resulting in LEAD not meeting the monthly production schedule or other recorded schedule, this will be reflected in the performance score for that month. This metric applies to each individual Directorate Division and will be measured against the whole and the individual Divisions.

5.2.5.1 To receive a score of “0” or meets standard, not more than one depot schedule shall be delayed per month due to actions attributable to the contractor.

5.2.5.2 To receive a score of “+1” or excellent, no depot schedule shall be impacted or delayed per month due to actions attributable to the contractor.

5.2.5.3 A score of “-1”, or unacceptable will be assessed if more than one depot schedule is delayed per month due to actions attributable to the contractor.

5.2.6 Monthly Performance Report: The Monthly Performance Report will evaluate the contractor on the five criteria described above and assign a score of either positive (+1), neutral (0), or negative (-1) for each. Each Performance metric will receive its own score (-1, 0, +1) as provided by the site PO IAW the criteria listed above. All concerns regarding the performance/schedule scores should be addressed with the Contracting Officer (KO). The KO shall mediate any dispute regarding the performance/schedule scores, and their decision shall be final. Should the Contractor fail to provide the KO with written notice of dispute within 10 calendar days upon receipt of the applicable score, the Contractor will be considered to be in agreement with the score.

INCENTIVES/DISINCENTIVES FOR CONTRACTOR FOR MEETING OR NOT

MEETING THE PERFORMANCE STANDARDS - +1, 0, OR -1 RATINGS ON

PERFORMANCE/SCHEDULE SCORES WILL IMPACT FUTURE OPPORTUNITIES

FOR WORKLOAD

PWS

Paragraph References

Desired Outcome (Performance Objective)

Performance Standard (Performance Threshold)

Monitoring Method

Para 5.2.1

On-Board Percentage – LEAD production schedules fluctuate and require the Project Officer (PO) to make changes in the number and type of authorized Contractor employees.

To receive a score of “0” or meets standard, the Contractor must maintain an on-board percentage of 92%-95%

100% Inspection Project Officer will receive a weekly Certificate of Service detailing staffing levels

Para 5.2.2

Productive Labor Percentage – LEAD is responsible for the number of productive labor hours it produces including Contractor labor.

To receive a score of “0” or meets standard, the Contractor must maintain a monthly production labor percentage of 90%-94%

100% Inspection

Project Officer will receive a weekly Certificate of Service detailing labor hours

Para 5.2.3

Staffing Efficiency - The contractor will be measured monthly in accordance with contract requirement to provide qualified staff members within thirty (30) calendar days of position turnover.

To receive a score of “0" or meets standard, 90% - 94% of the contractors work force must be fully qualified to conduct work in accordance with the PWS.

100% Inspection

Monthly review of Contractor time to fill data

Para 5.2.4

Cost Impacts - The Government will track cost impacts attributable to the contractor.

To receive a score of “0” meets standard, the Contractor must have no more than one instance of negative impact to LEAD program or operations costs per month

100 % Inspection

Monthly review of LEAD program hour data, cost centers feedback and other data

Para 5.2.5

Depot Production Schedules - The Government will track schedule impacts and work closely with Contractor to mitigate schedule risks.

To receive a score of “0” or meets standard, not more than one depot schedule shall be delayed per month due to actions attributable to the contractor

100 Inspection

Monthly review of LEAD cost centers feedback on schedule impacts.

Although each metric must have a whole number score (-1, 0, or 1), it is acceptable for the overall Performance or Schedule Average, as reflected on the Contractor Monthly Performance Report to be other than a whole number once averaged (i.e. -.5 or .75)

6.0 REPORTING REQUIREMENTS

6.1 The contractor shall provide appropriate inspection/time work sheets and record certification that work has been accomplished and provide other necessary data as required to ensure completion of Army Reporting Requirements (forms and records) outlined in DA Pam 738-750/738-751.

6.2 The Contractor shall notify the COR in writing of any condition that may delay performance of the requirements outlined in the PWS. The Contractor has 6 hours to convey such a delay.

6.3 The Contractor shall report in writing or via telephone promptly (within one hour) to the COR all available facts relating to each instance of damage to government property/material or injury to contractor personnel. If the COR is not available an email needs to be drafted and sent to COR’s email account and a voice message left on office voicemail.

6.4 When the following conditions occur, the Contractor shall advise the COR in writing of following conditions or deficiencies.

6.4.1 A condition or material fault that is a hazard to personnel, equipment and missions.

6.4.2 When a prescribed installation or maintenance action cannot be accomplished or when operational characteristics or durability cannot be obtained because of faulty design or materials.

6.4.3 Conditions which is a direct result of poor quality workmanship during modification, repair, or overhaul. In circumstance, the Contractor shall also complete a Standard Form (SF) 368 Quality Deficiency Report (QDR) per DA Pamphlet 738-751. LEAD Quality Assurance may elect to issue a form 702- 20 or Corrective Action Report (CAR) following an instance of workmanship deficiency.

6.4.4 Deterioration of installed components or operational equipment

6.4.5 Conditions which prevent operation of the equipment by operators.

6.4.6 When equipment does not perform to published, operational or maintenance standards.

6.4.7 Conditions which prevent or impede meeting LEAD time standards and or quality workmanship

7.0 SPECIAL REQUIREMENTS/INSTRUCTIONS

7.1 Security: Performance of work will require access to classified information or equipment. DD 254, DoD Contractor Security Classification Specification, is required.

7.1.1 Some employees will require access to the LEAD’s IT network to reference technical manuals, part information, etc. LEAD security requirements mandate that access to the network domain will be limited to U.S. Citizens only. Approximately 30% of the contractor personnel workforce will require SECRET clearance. This will vary by cost center assigned and job classification. All other contractor personnel require a security background check (NACI).

7.1.2 Approximately 50% of contractor employees shall be required to have a

Common Access Card (CAC). The Contractor shall coordinate the issuance of CAC’s in conjunction with LEAD Security Personnel and the PO. The Contractor will be compensated for the employee’s time during the issuance of CAC’s.

7.1.3 Employees operating their personal vehicle on LEAD shall have the appropriate vehicle security identification. The employee is responsible for obtaining this identification through depot security. The Contractor will not be compensated for the employee’s time during the issuance of vehicle security identifications.

7.2 In-Processing: Contractor personnel will not be allowed on LEAD facilities until in-processing procedures are completed. The Contractor shall complete the following in-processing tasks at no cost to the Government:

7.2.1 Completed Standard Form 85P – Questionnaire for Public Trust Positions.

7.2.2 A background check verifying that an employee is suitable for Public Trust Positions.

7.2.3 Provide verification of a passing drug screen of all onsite personnel.

7.2.4 Any employer required forms such as benefits enrollment.

7.2.5 Any other required Government forms provided in the in-processing phase.

7.3 Contractor Quality: The Contractor shall ensure quality service is maintained throughout the life of the contract, and shall prepare and implement a Quality Control Plan (QCP). The QCP shall be due not later than 15 business days after award. A copy of the proposed (draft) quality plan should be included in contractor’s proposal. The plan shall reflect the Contractor’s overall approach, internal controls and establishment of procedures for evaluating each of the major service areas (who, method, how often), for reporting to the Government, for resolving deficiencies, for identifying potential improvements, and for maintaining and making available to the Government, documentation (as listed in Deliverables Section) reflecting quality control inspections and any corrective actions taken.

7.4 Equipment and Facilities: The contractor must provide their own office spaces and facilities needed for their contract support staff. They also will be required to provide their own office furniture, phone lines, office equipment and office supplies to support their management staff. The government will provide contractor with three desk top computers so that they can communicate with Letterkenny. The Government will provide all tooling and all support equipment for their contract personnel working on Depot projects. The Contractor shall be responsible for physical security of and accountability for all equipment made available to them.

7.4.1 Protection of Government Buildings, Equipment, and Vegetation

The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

Contractor shall follow all established Government policy and procedure required to ensure accountability of all government furnished property and equipment.

Repeated instances of lost, damaged or stolen Government property and or equipment will result in issuance of corrective action requests.

7.5 Technical Discrepancies: Maintenance problems resulting from technical discrepancies that cannot be resolved between the COR and the Contractor will be referred to local engineering authorities for resolution.

7.6 Safety: The Contractor shall comply with all LEAD safety regulatory guidance including those as detailed in appropriate OSHA and Environmental Protection Agency (EPA) instructions; the contractor shall be responsible for the safety and accountability of all its employees; the contractor shall provide common personnel protective equipment (PPE) for team members. This Contractor shall provide PPE that includes safety shoes, safety eye glasses, ear plugs, gloves. Trade specific PPE such as welding gear for welders and flash gear for electricians will be provided by the Government.

7.6.1 Respirator Fittings: Contractor employees requiring the use of respirators shall be properly fitted and pass a pulmonary test performed by an accredited person or organization before they are allowed to begin work at LEAD the Government will provide funding for required fittings.

7.6.2 Electrical:

7.6.2.1 All switches shall be checked for proper position prior to applying power on any equipment. No equipment shall be left unattended while power is on.

7.6.2.2 All equipment shall be electrically grounded while in use or within the work area.

7.7 Workspace Safety:

7.7.1 Equipment on jacks shall be roped off, posted with multiple warning signs and all unauthorized personnel kept clear of the equipment in the area.

7.7.2 Guard rails and other appropriate safety precautions shall be taken when personnel are on work stands or in work areas of elevated height.

7.7.3 Work areas shall be kept neat, free of other loose equipment as they may present a hazard to personnel and equipment.

7.8 Equipment Movement:

7.8.1 Equipment being moved shall require appropriate guides.

Only qualified and licensed drivers shall be permitted to operate tractors, tugs, and other motor vehicles.

7.8.2 Riders are not permitted on mobile equipment unless a seat is provided.

7.9 Fire - The Contractor shall adhere to general fire safety precautions:

7.9.1 Used waste, rags and other combustible material shall be deposited in covered metal containers and not left on equipment.

7.9.2 Oil, grease, and fuel spills shall be immediately cleaned or covered with absorbent material. There shall be no smoking in the work areas. Smoking is allowed in authorized smoking areas only.

7.10 Hazardous Materials:

7.10.1 The Contractor shall perform duties as are necessary for proper control, issue and disposal of Hazardous and non-hazardous chemicals used in the course of production in accordance with all federal, state and local laws.

7.10.2 If HAZMAT is generated the Contractor shall only dispose of the hazardous material at designated collection points and in accordance with associated LEAD regulations.

7.11 Equipment & Tool Care:

7.11.1 The contractor shall use vacuums to clean metal shavings or particles from equipment or shop areas. Compressed air shall not be used for this purpose.

7.11.2 The contractor shall clean all equipment of residue resulting from their work.

7.11.3 The Contractor shall secure screws, nuts, bolts and other such items being removed from a vehicle or equipment in a cloth or plastic bag. The bag shall then be attached to the equipment from which it came or stowed within the visible vicinity.

7.11.4 The Contractor shall never attempt to operate any electrical or other equipment without first determining that the operation will not endanger other equipment or personnel. When in doubt personnel shall check with the shop supervisor or the crew chief regarding the use of approved equipment.

7.12 Timeline/Work Schedules

7.12.1 Regular schedule: Contractor employees shall be required to work a 40 hour work week that may include shift work to accommodate the Government’s needs on first, second and third shifts. There are various cost centers that work various different hours and various shifts.

Approximately 25% of the total contract workforce is on the off shifts.

Shift work varies based on workload requirements. There is a shift differential associated with contractors working second and third shifts.

Hours and shifts are subject to change due to the need to meet mission requirements. Occasionally, compressed work schedules will be required.

These compressed work schedules will be communicated via email.

Letterkenny Army Depot follows standard Federal Holiday calendar schedules. Letterkenny may follow a Mon-Thurs or Mon-Fri work pattern with start times ranging anywhere between 0400 to 1730 and end times ranging anywhere between 0400 and 1800.

7.12.2 Down Days/Weather Days: Contractor Site Manager will be notified by the COR in the event Letterkenny Army Depot has closures or delays, whether depot wide or within individual cost centers. This notification may be via telephone, in person or email.

7.12.3 Rescheduling: Any requirements for rescheduling work will be communicated through the COR to the Contractor Site Manager via written corresponsedence.

7.12.4 Surge/Emergency Operations and Overtime: Letterkenny Army Depot may experience surges in workload requirements which may result in contract employees working overtime. These workloads may require off shift working hours, evenings, weekends and holiday working hours. All surge/emergency work done outside the predetermined standard work week will be considered over & above and will be paid at the over and above rates established in the Contract.

7.12.4.1 Weekends/Holidays: See 7.12.1

7.12.4.2. Night Operations: See 7.12.1

7.13 Off-site Operations and Travel: Maintenance performed at any locations other than those defined in Section 2, will be considered Temporary Duty locations and will be funded separately under specific travel CLIN. Contractor travel is very limited however there may be times when contractors may be asked to travel to support Letterkenny operations within the United States. Examples of places that contractors may be required to travel to are, Red River Army Depot, Tobyhanna Army Depot, Corpus Christi Army Depot and Anniston Army Depot. Temporary duty will be performed as required by the tasking, only after approval and authorization of the COR. Notice must be at a minimum of five (5) working days in advance of travel. All travel will be performed on reimbursable basis and will be funded separately. A trip report will be provided within five (5) working days after completion of the trip. The contractor shall be responsible for making arrangements for all airfare, car rental, lodging, and subsistence required. Travel will be reimbursed IAW Basic Contract Clause. All travel will be in accordance with JTR (Joint Travel Regulation).

7.14 Training1

: The Contractor shall submit invoices for these LEAD mandated training as needed. They need to be approved within 5 business days by the COR.

However, the Government will not reimburse for any Contractor mandated training such as new hire orientation, EEOC training, etc.

CAC As Required AKO As Required Security As Required Respirator As Required

1 All training is “as required,” meaning all incumbent contractors’ training is current.

Safety As Required Soldering As Required Standard of Workmanship As Required

7.15 Physicals2

: The Contractor shall submit invoices for medical screening and physicals as needed and approved monthly by the COR. This also includes any and all medical tests needed for contractors to obtain operating licenses. However, the Government will not reimburse for any Contractor-mandated medical screening.

Respirator As Required Vision As Required Operators/CDL As Required Annual As Required

7.16 Data Rights: The Contractor shall be provided access to information required to accomplish assigned tasks commensurate with security clearance and on a need to know basis. During the contract period, all data pertaining to this contract shall be returned to the Government upon order expiration. The Contractor shall not retain classified or unclassified material generated or received under this order after the order ends without approval of the appropriate office of primary responsibility. The Government has unlimited rights to all deliverables developed under this Contract. The Government shall retain custody of all records associated with Contractor deliverables and shall have exclusive control of all records associated in the distribution of all written deliverables. The Contractor shall not use any materials pertaining to this order for business development or any other vendor strategic purposes.

7.17 Strike Plan: The Contractor is expected to continue performance in the event of a labor strike, reference FAR 22.101.2(b). If the Contractor employees are covered under a Collective Bargaining Agreement (CBA), the Contractor shall provide a Strike Plan to the Government PO within 30 calendar days after award for employees covered by a CBA. The Strike Plan shall address how the contractor shall continue to provide contract services in the event of a strike or labor dispute by represented employees and address measures necessary to ensure the security of government property and communications. The plan shall also address any other criteria the Contractor believes to be critical to continuance of the contracted services. This plan shall be reviewed on an annual basis by the Contractor and PO.

7.18 U. S. Government Motor Vehicle operators identification: DOD contractor employees assigned to operate either government owned or leased equipment in performance of this contract shall be certified, by the contractor and at the contractors expense, as being fully qualified to operate the vehicles/equipment to which they are assigned. The prime contractor shall

2 All physicals is “as required,” meaning all incumbent contractors’ physicals are current.

document all operator qualifications. This documentation shall be provided to the administrative contracting officer before any contract employee engages in any mode of equipment operation. The administrative contracting officer shall retain documentation.

8.0 DELIVERABLES

Type of Deliverable Format/Media/Number of Copies

Due Date/Time Frame Recipient(s)

Quality Control Plan 1 electronic and hard copy to each recipient.

15 Business days following contract award

COR and

CS

Strike Plan

30 Calendar days following contract award

COR and

CS

Monthly status report detailing total labor hours worked, by cost center, with employee counts and job classification.

No later than 6th day of the following month

COR

Documented inventory of all Government property in Contractor’s control upon issuance of the T.O. and quarterly thereafter. Reference 6.4 Equipment and Facilities

1 electronic and hard copy to each recipient

Quarterly or at contract completion, whichever is first

COR

Weekly report including numbers of employees by cost center, total hours worked and position classification.

1 electronic copy of each in Microsoft Office Excel format.

No later than Monday before noon

COR

Weekly report including numbers of vacant positions per cost center and job classification.

1 electronic copy of each in Microsoft Office Excel format.

No later than Monday before noon

COR

Weekly report including numbers of safety incidents by cost center.

Reference 6.6 Safety

1 electronic copy of each in Microsoft Office Excel format.

No later than Monday before noon

COR

Weekly report including new hires and termination of employees by name, cost center, job classification and last 4 of SSN.

1 electronic copy of each in Microsoft Office Excel format.

No later than Monday before noon

COR

TDY Trip Reports. 1 electronic copy or hard copy No later than 5 working days after travel completion

COR

9.0 MINIMUM TEAM COMPLEMENT AND ONSITE SUPERVISION

The Government considers an FTE (full-time equivalent) to be based on a minimum of 1920 hours of work per year, 40 hours per week.

The Contractor shall provide am FTE Site Manager, an Assistant Site Manager and an Operations Manager, as key personnel, physically located at Letterkenny Army Depot.

Additionally, the Contractor shall determine sufficient supervisor for all division level cost center contract personnel, on all shifts. The Contractor shall define their approach which explains and quantifies proposed on site supervision as well as utilization of team leads*.

* A proposed approach using “team leads” may be incorporated into the resultant contract.

Team leads may be used to "augment" supervision only and shall not be used in lieu of on-site supervision. To qualify for the definition of Team Lead and be eligible to be direct billed employees, a Team Lead must spend the preponderance of their time performing maintenance related activities. Any bonus or extra pay provided to Team Leads is considered a Contractor overhead expense and is not directly reimbursable by the Government. Employees meeting the criteria of Team Leads may be billed for 100% of their time as direct employees. Contractor staff members who spend a preponderance of their time performing non-maintenance or company internal specific activities are NOT considered Team Leads and may not be billed as direct employees to the Government.