PP_Questionnaire-3.pdf

This document is a Federal Supplier Service (FSS) Past Performance Questionnaire template used to collect feedback on contractor performance during previous engagements.

The questionnaire requests identifying information for the firm or agency providing feedback, including the project name, period of performance, contract award date, contract completion date, awarded value, and current contract dollar value. It also captures the name and contact information of the assessing official and their association with the firm being rated. The assessment portion requires evaluation across eight primary performance categories: Quality of Product or Service, Schedule, Cost Control, Business Relations, Management of Key Personnel, Reliability, Customer Support, and Overall Performance. Each category can be rated on a six-point scale (Unsatisfactory, Marginal, Satisfactory, Very Good, Exceptional, or N/A). Additional rows are provided under "Other Areas" for customized performance metrics specific to individual contracts. The template concludes with a section for supplementary comments that allow assessors to provide context or detailed observations regarding the contractor's performance.