11-Harris County Universal Services Reference Architecture (USRA).pdf

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Attached to
RFP - Enterprise Identity and Access Management System for Harris County Universal Services
Solicitation number
25/0195
Issued by
Harris County, Texas

About this file

This file is a reference document outlining the Harris County Universal Services Reference Architecture (USRA), a strategic framework established by Harris County, Texas to guide service delivery across the organization. The USRA comprises six interrelated domains that serve as essential building blocks for comprehensive service implementation: Data Services, Digital Services, Enterprise Technology Infrastructure Services, Information Security Services, IT Service Management, and Technology Optimization. The document provides proposers with an understanding of Harris County's requirements and standards to ensure alignment with the established architecture. The related contract opportunity is an RFP for an Enterprise Identity and Access Management System for Harris County Universal Services, with a contract term of one year beginning approximately May 1, 2026.

The USRA framework emphasizes a data-centric architecture approach with Data Services transforming data into useful information, while Digital Services provide horizontal enterprise capabilities. Enterprise Technology Infrastructure Services support applications across organizations through network services, on-premise or co-location infrastructure, and cloud infrastructure. Information Security Services ensure compliance with applicable standards and best practices across all technology and data services. IT Service Management encompasses planning, design, delivery, operation, and control of technology services, while Technology Optimization focuses on improving existing processes and exploring emerging technologies for sustainable service delivery. The document does not contain specific pricing terms, set-asides, funding sources, or other salient contractual details relevant to the RFP.

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Harris County Universal Service Reference Architecture

The US Reference Architecture (USRA) is a strategic framework that outlines the essential building blocks for delivering services effectively within Harris County. It encompasses six interrelated domains, each playing a crucial role in the all-inclusive approach to service delivery. These domains likely cover aspects such as governance, technology infrastructure, data management, service integration, security, and user experience. By reviewing the

USRA, proposers can gain a comprehensive understanding of the county's requirements and standards, ensuring that their proposals align with the established architecture and contribute to the seamless operation of Harris County's services.

1. DATA SERVICES: Provides the frameworks and methods for transforming data into useful information.

The principles of a data centric architecture have been adopted by the HCUS and are enabled by data services.

2. DIGITAL SERVICES: Provide services that are used horizontally across the enterprise to enable software or business applications.

3. ENTERPRISE TECHNOLOGY INFRASTRUCTURE SERVICES: Used to support applications across the organizations, and are typically focused on Network Services, On-Premise/Co-Location

Infrastructure and Cloud Infrastructure.

4. INFORMATION SECURITY SERVICES: Provides frameworks and methods to all technology and data services provided by or to the County comply with all applicable standards, guidelines and best practices.

5. IT SERVICE MANAGEMENT: Encompasses the activities necessary to plan, design, deliver, operate and control the technology services offered and supported by the County.

6. TECHNOLOGY OPTIMIZATION : Focuses on leveraging digital technology and practices to improve existing processes and/or delivery model. Also focuses on exploring emerging technologies and practices to create a renewed, forward looking and sustainable service model.

Harris County Universal Service Reference Architecture

Harris County Universal Services Reference Architecture
Harris County Universal Services Reference Architecture 1

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