10.3.4 S2377 System Requirements Technical Questionnaire.xlsx
XLSX spreadsheet 20 KB Posted
- Attached to
- Centralized Credentialing
- Solicitation number
- 40DHHS-S2377
- Issued by
- Churchill County, Nevada
About this file
The document provided is a System Requirements Technical Questionnaire related to RFP # 40DHHS-S2377 for a Centralized Credentialing system in the state of Nevada. The RFP is seeking information on the vendor's systems, including architecture, cybersecurity posture, data migration capabilities, reporting capabilities, implementation process, training, and change management processes. The RFP is specific to the jurisdictions of Carson City. The vendor is expected to provide a production and test environment for system testing and user acceptance testing, as well as training environments.
The document also indicates that the vendor will be expected to handle any changes to forms, notes, or templates, and that the cost of supporting custom reporting services should be included in the annual support and maintenance. The vendor is also asked to provide screen prints demonstrating the report generation and selection process, and to describe their management dashboarding reporting capabilities.
View the file
Other files
Show all 25
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
CVO Questions
| RFP # 40DHHS-S2377 | ||
| NV CENTRALIZED CREDENTIALING RFP - System Requirements Technical Questionnaire | ||
| Area | Specific concerns | Answer |
| Systems | Please provide an overview of your systems. Include architectures for Enterprise, Hardware, Software and any Collaborative Systems as appropriate. | |
| Explain your Cybersecurity posture. What framework do you use, what controls are in place and are you FEDRamp certified? |
| Can you provide data migration if necessary? If so, are there any limitations to your ability to migrate up to 7 years of historical data (data/migration time frames subject to system needs) |
| Do you include data migration in the implementation process? |
| Reporting | How are reports generated and updated? |
| Who updates these reports when federal and state requirements change? |
What standard reports does your solution offer?
What file formats can be used for exporting reports from your solution?
What tool do you offer to create Ad Hoc and Custom reports?
| How easy are ad hoc reports to create and run by non-IT users? |
| Is the cost of supporting custom reports included in annual Support and Maintenance? If not, do you provide custom reporting services? |
| Can you send screen prints of how to run reports showing report selection options? |
| Do you have management dashboarding reporting? Describe your implementation process. |
| Implementation | If you have a cloud solution, what platform do you provide for hosting client data? | |
| If you have a cloud solution, describe the cloud architecture. Does it include FedRamp or SOC II security and error control? Is it a government cloud? | ||
| Will you complete a workflow assessment? Onsite or Remote? What is the cost associated with the assessment? | ||
| What documents will you require to be completed by the customer? | ||
| Training | Describe your training process. | |
| Is training done onsite? How is that performed? | ||
| Is training done remotely? How is that performed? | ||
| What is the process to change pre-defined notes or templates? | ||
| Security | For your own staff, do you require Security Awareness training? If PHI is involved, do you provide on handling protected and sensitive information? | |
| Change Management | Are notes and templates effected by updates/upgrades? | |
| What is the process to change a form? | ||
| Is training done remotely? How is that performed? | ||
| Do you offer a service to change Forms/Notes/Templates for customers? | ||
| What is the process to change a form? | ||
| Is training done remotely? How is that performed? | ||
| Are the following created by the vendor or the customer? | ||
| • | Specialized templates for efficient documentation. | |
| • | Favorites/shortcuts within the product. | |
| Testing & Training Environments | The vendor will be expected to provide a Production and Test environments for System Test and User Acceptance Testing of the initial system and subsequent updates. What environment will you use to conduct training? | |
| Certificaiton | Have you ever had a lapse in or action taken against the certification required to conduct business as a CVO? |
Page &P of &N
File details come from the government source that posted it. Updated .