1-RFP 29-26-NH Occupational Medical Health Services.pdf
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- RFP 29-26-NH
- Issued by
- Bernalillo County, New Mexico
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RFP 29-26-NH: Occupational Medical Health Services
This is a Request for Proposals (RFP) issued by the Bernalillo County Purchasing Section in New Mexico to solicit providers for Occupational Medical Health Services. The County seeks comprehensive occupational medicine services including medical care for on-the-job injuries, pre-employment screenings, fitness-for-duty evaluations, OSHA-governed physicals, vaccinations, screenings, and medical consultation and support for approximately 2,700 employees with seasonal increases of 500 personnel. The non-mandatory pre-proposal conference is scheduled for December 29, 2025, at 9:00 a.m. MST via MS Teams. Written questions must be submitted by January 7, 2026, at 10:00 a.m., with responses issued by January 14, 2026. Proposals are due January 28, 2026, by 4:00 p.m. MST through the County's eProcurement System. The Selection Committee will evaluate proposals with notification of finalists/non-finalists and potential interviews occurring on dates to be determined. The anticipated contract term is two years with options to renew for two additional two-year periods, not to exceed six years total.
The County anticipates awarding 800-1,000 post-offer physicals annually and historically experiences 250-275 on-the-job injuries per year requiring occupational medicine services. The proposal evaluation is based on 240 points across operational capabilities, risk management approach, human resources support, occupational requirements compliance, legal and confidentiality standards, financial procedures, records management, and quality assurance, with an additional 100 points possible for interviews if conducted. Cost proposals are worth 50 points (25 points each for two separate attachments) and will be evaluated using a lowest-cost scoring formula. State preferences including Resident Business (5%), Native American Resident Business (8%), and Resident Veteran Business (10%) apply if certification is provided, subject to an 18% preference cap. County-level preferences for Local Business, Small Business, and Pay Equity Business may also apply, with a combined cap of $180,000 in county preference value. The contractor must maintain professional liability insurance of $1,000,000 per occurrence/$2,000,000 aggregate, along with required commercial general liability, automobile, and workers' compensation coverage.
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Bernalillo County
Request for Proposal # 29-26-NH
Occupational Medical Health Services
Non-Mandatory Pre-Proposal Conference December 29, 2025: 9:00 am (MST)
Deadline for Receipt of Proposals: January 28, 2026, 4:00 p.m. (MST)
The County eProcurement System will not allow Proposals to be submitted after this date and time.
Prepared by:
Bernalillo County
Purchasing Section December 2025
TABLE OF CONTENTS PAGE
I. INTRODUCTION
A. PURPOSE OF THIS REQUEST FOR PROPOSALS 3
B. SUMMARY SCOPE OF WORK 3
C. PROCUREMENT MANAGER 3
D. DEFINITION OF TERMINOLOGY 3-5
II. CONDITIONS GOVERNING THE PROCUREMENT
A. SEQUENCE OF EVENTS 6
B. EXPLANATION OF EVENTS 6-7
C. EVALUATION PROCESS 7-8
D. GENERAL REQUIREMENTS 8-11
III. RESPONSE FORMAT AND ORGANIZATION
A. NUMBER OF RESPONSES 12
B. PROPOSAL FORMAT 12
C. PROPOSAL ORGANIZATION 12-14
IV. SCOPE OF WORK 14
V. SUBMITTAL REQUIREMENTS 14-21
VI. EVALUATION CRITERIA 21-24
VII. PROPOSED DRAFT AGREEMENT 25-34
APPENDIX A - RANKING INFORMATION 35
APPENDIX B - APPLICATION OF PREFERENCES 36-37
APPENDICIES BELOW ARE REFERENCED IN THIS RFP AND UPLOADED SEPARATELY
APPENDIX C - SUBMITTAL LETTER FORM
APPENDIX D - CAMPAIGN CONTRIBUTION DISCLOSURE FORM
APPENDIX E - UNFAIR BUSINESS PRACTICES DISCLOSURE FORM
ATTACHMENT A - PRICING FORM
I. INTRODUCTION
A. PURPOSE OF THIS REQUEST FOR PROPOSALS
The Bernalillo County (“County”) Purchasing Section of the Procurement and Business Services Department (“Purchasing”) is soliciting proposals from Offerors to provide occupational medical health related services to the County and their employee population.
B. SUMMARY SCOPE OF WORK
The Bernalillo County (“County”) Purchasing Section of the Procurement and Business Services Department (“Purchasing”) is soliciting proposals from Offerors to provide Occupational Medical Health Services including but not limited to, medical services for on-the-job injuries, pre-employment screenings, fitness for duty evaluations, OSHA governed physicals, vaccinations, and screenings, related recommendations, and support and direction to the County.
C. PROCUREMENT MANAGER CONTACT
Any inquiries or requests regarding this procurement should be submitted in writing to the designated Procurement Manager listed below. Attempts to contact anyone other than the Procurement Manager that the prospective Offeror believes can influence the procurement decision, i.e., Elected Officials, County Manager, Evaluation Committee Members, etc., may lead to immediate elimination from further consideration. All responses will be in writing and will be distributed to all potential Offerors who receive a copy of this Request for Proposals.
Nate Hopkins, Purchasing Manager Bernalillo County Purchasing 415 Silver Ave. SW, 6th Floor Albuquerque, New Mexico 87102
Telephone: (505) 527-2331 Fax: (505) 468-7067 E-mail nhopkins@bernco.gov
D. DEFINITION OF TERMINOLOGY
This Section contains definitions that are used throughout this Request for Proposals (RFP), including appropriate abbreviations.
“Addendum” means a change, addition or supplement to the information provided in this RFP document.
“Agreement” means a duly executed and legally binding contract.
“Contractor” means successful Offeror.
“Confidential” shall mean confidential financial information concerning Offeror’s organization and data that qualifies as a trade secret in accordance with the Uniform Trade Secrets Act NMSA 1978 57-3-A-1 to 57-3A-7 or as provided by the Confidential Materials Act (14-3A-1, 1978 14-3A- 2 NMSA 1978), and as otherwise provided by law. As one example, no information that could be obtained from a source outside this request for proposals can be considered confidential information.
“County” shall refer to the County of Bernalillo, New Mexico.
“Central Purchasing Office” means the County Purchasing Section.
“County Purchasing Section” means the purchasing agent for the County of Bernalillo, New Mexico, or a designated representative thereof.
“Desirable” means the terms “may”, “can”, “should”, “preferably”, or “prefers” identifies a desirable or a discretionary item or factor for the Department to determine.
“Determination” means the written documentation of a decision of a procurement manager including findings of fact required supporting a decision. A determination becomes part of the procurement file to which it pertains.
“Evaluation Committee" means a body appointed to perform the evaluation of Offerors’ proposals.
“Evaluation Committee Report” means a report prepared by the Procurement Manager on behalf of the Selection Committee that contains all written determinations resulting from the conduct of a procurement requiring the evaluation of competitive sealed proposals.
“Finalist” is defined as an Offeror who meets all the mandatory specifications of the RFP and whose score on evaluation factors is sufficiently high to qualify that Offeror for further consideration by the Selection Committee.
“Local Business Preference” means a business that holds a valid Resident or Native American Business/Contractor certificate issued by the State of New Mexico Taxation and Revenue Department and maintains an office and place of business in Bernalillo County, which is staffed and open to the public on a regular basis. If necessary, the County may seek additional information or proof to verify eligibility for the Local Business Preference, pursuant to §13-1-22 NMSA 1978 and Ordinance §2-367.
“Mandatory” means the terms “must”, “shall”, “will”, “is required”, or “are required”, identify a mandatory item or factor. Failure to meet a mandatory item or factor may result in the rejection of the Offerors’ proposal, without exception.
“Minor Technical Irregularities” means anything in the proposal that does not affect the price quality and quantity or any other mandatory requirement.
“Notice of Award” shall mean a formal written notice by the Purchasing Section.
“Offeror” is any person, corporation, or partnership who chooses to submit a proposal.
“Ordinance” means the Bernalillo County Procurement Ordinance, Chapter 2, Article V, Division 1 – 3 (§2-356 through 2-402).
“Pay Equity Preference” means any business that maintain a zero percent (0%) deviation between the salaries paid to men and salaries paid to women for comparable positions, as reported in the Pay Equity Reporting form that has been submitted by the Offeror.
“Preference Limitations” means the total amount of all preferences applied including the applicable State of New Mexico preferences, for the purchase of Tangible Personal Property, Services or Construction in any single award shall not exceed 18%, with the limit on State of New Mexico preferences as set forth under the New Mexico State Procurement Code. When applying the Bernalillo County preferences set forth in Ordinance §2-367, the total dollar amount of Bernalillo County preferences shall never exceed $180,000.00.
“Procurement Manager” means the person or designee authorized by the Purchasing Section to manage or administer procurements requiring the evaluation of competitive sealed proposals.
“Purchase Order” means the document, which directs a contractor to deliver items of tangible personal property or services pursuant to an existing Agreement.
“Request for Proposals” or “RFP” means all documents, including those attached or incorporated by reference, used for soliciting proposals.
“Resident Business Preference” means a business that has a valid resident or Native American resident business certificate issued by the New Mexico Taxation and Revenue Department pursuant to §13-1-22 NMSA 1978 and Ordinance §2-367 but does not include a resident veteran business.
“Resident Veteran Business Preference” means a business that has a valid resident veteran or native American Veteran business certificate issued by the New Mexico Taxation and Revenue Department pursuant to §13-1-22 NMSA 1978 and Ordinance §2-367.
“Responsible Offeror” means a business entity or individual who has the ability to fulfill the solicitation expectations and requirements, including but not limited to financial and technical capacity to perform the requirement of the solicitation and subsequent Contract.
“Responsive Offer” or “Responsive Proposal” means an offer or proposal which conforms in all material respects to the requirements set forth in the request for proposals, including all mandatory requirements and all of its requirements including all form and substance.
“Selection Committee” means a team established to evaluate proposals, conduct interviews, and assist with negotiations during proposal evaluation for a specific product or services. Teams typically represent the functional areas to be addressed in the discussions. The Procurement Manager shall provide only technical assistance requested by the committee.
“Small Business Preference” means a business that has a Local Business Preference eligibility documentation as well as an affidavit from a Certified Public Accountant (CPA) affirming that the business employs an average of fewer than 50 full-time employees in a calendar year. Ordinance 2-367.
“User Department” means a county department, office, unit or staff member for which procurement services are provided.
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II. CONDITIONS GOVERNING THE PROCUREMENT
This section of the RFP outlines and describes the major events of the Selection Process and specifies general requirements.
A. SEQUENCE OF EVENTS
The Procurement Manager will make every effort to adhere to the following schedule:
Action Responsibility Date
Issue of RFP County Purchasing Section December 21, 2025 Pre-Proposal Conference Purchasing/Committee/Offerors December 29, 2025
Deadline to Submit Questions Due 10:00 A.M.
Potential Offerors January 7, 2026
Written Response to Questions
Purchasing/Committee January 14, 2026
Submission of Proposal Offerors January 28, 2026 Proposal Evaluation Committee February 18, 2026 Status Notification:
Finalist(s)/non-finalist(s) Purchasing TBD
Interviews (if applicable) Committee/Finalist TBD Contract Negotiations Purchasing/Selection
Committee TBD
Award Bernalillo County Commission TBD
B. EXPLANATION OF EVENTS
1. Distribution of RFP Document – This RFP is issued by the Purchasing Section in accordance with the provisions of Ordinance §2-365 and 2-395. The Purchasing Section is the only organization who is authorized to make copies and/or distribute this RFP in any format. A distribution list of those who receive the RFP will be maintained throughout the procurement process and will become part of the procurement file. Receipt of a Proposal from Offerors not included on the distribution list shall result in immediate disqualification and Proposal shall be rejected. Additional copies of the RFP can be obtained from the Procurement Manager.
2. Pre-Proposal Conference – A non-mandatory pre-proposal conference will be held as indicated in the sequence of events beginning at 10:00 a.m. Mountain Standard Time on MS Teams only. To participate, join the meeting by phone, (Dial-In Number): 1-505-225- 7962. Phone conference ID: 839 076 258#. Meeting ID: 264 975 713 071 26, Passcode:
9XT9wn27. Attendance at the pre-proposal conference is not a prerequisite for submission of a proposal.
3. Deadline to Submit Written Questions – Prospective Offerors may submit written questions via the County’s public purchasing portal at https://bernco.bonfirehub.com (the “Portal”) and initiate the communication electronically through the Opportunity Q&A, https://bernco.bonfirehub.com/Opportunities until 10:00 am Mountain Standard Time/Daylight Time as indicated in the sequence of events. Questions shall be clearly labeled and shall cite the Section(s) in the RFP or other document which form the basis for the question.
The identity of the perspective Offeror submitting the question(s) will not be shared. A public log will be kept of the names of perspective Offerors that attended the conference.
4. Response to Written Questions – An Addendum will be issued in response to written questions. If the RFP requires a time extension, the proposal submission date will be changed as part of the written Addendum. Any Addendum issued prior to the submittal deadline shall become a part of the RFP.
5. Response to Written Additional Questions – An Addendum will be issued in response to additional written questions and will be distributed to all recipients of the original RFP. If the RFP requires a time extension, the proposal submission date will be changed as part of the written Addendum. Any Addendum issued prior to the submittal deadline shall become a part of the RFP.
6. Submission of Proposal – All Offeror proposals must be received for review and evaluation, no later than 4:00 PM Mountain Standard Time/Daylight Time on January 28, 2026. Submit your complete Proposal including all forms, attachments, exhibits, Technical Proposal, Cost Proposal, etc. using the eProcurement System at https://bernco.bonfirehub.com/login. If you do not have a username and password, please register as this is the only method to submit electronically at https://bernco.bonfirehub.com.
on the Portal.
All proposals must be received by the County’s Purchasing Section as specified herein.
Failure to comply with the submission requirements shall be cause for the County to determine the proposal submittal nonresponsive.
C. EVALUATION PROCESS
The Evaluation Process section contains specific information about the process of evaluating Offeror proposals.
1. Notice of Non-Responsiveness - For any proposal submitted which is deemed non-responsive the Offeror will be notified in writing of such determination by the Purchasing Section.
2. Selection Process - The Selection Committee will review each Offerors proposal. Points will be allocated, as outlined in Section VI of this RFP, by each member. Each member’s point totals will be translated into a numeric ranking of all proposals. The individual member rankings will be totaled together to determine the overall ranking of proposals. During this time, the Procurement Manager may initiate discussions with Offerors who submit responsive or potentially responsive proposals for the purpose of clarifying aspects of the proposal through oral presentations (interview) or the provision of information (either orally or written) deemed necessary to assist in the evaluation process. However, proposals may be accepted and evaluated without such discussion. Discussions SHALL NOT be initiated by the Offerors. Offerors are advised that the Selection Committee, at its option, may enter into the negotiation process with the highest ranked Offeror on the basis of the evaluation of the written proposals only, and may not require discussion and/or interviews. Upon completion of the selection process, the Selection Committee shall recommend the award of contract to the County Commission or their designee for approval. Each responsive Offeror will be notified in writing as to their status following the selection process.
3. Status Notification of Finalists/Non-Finalists – Each responsive Offeror will be notified in writing about the status of their proposal. This notification will include information regarding whether or not their proposal has been selected for the interview, negotiation process or award. Finalists will be those Offerors whose proposals have been selected to continue in either the interview, negotiation process or award. Non-finalists are those Offerors whose proposals have not been selected to continue in either the interview, negotiation process or award.
4. Best and Final Offers – Offeror(s) may be asked to submit revisions to their proposals for the purpose of obtaining best and final offers. Revisions may be for clarification of the proposal or to get the best price or for both. When applicable, the notification to Finalist(s) who have been selected to submit a best and final offer will include the date and time, the best and final offer must be submitted.
5. Interviews with Finalists – If applicable the notices for the Finalists who have been selected for interviews, will include the interview date and time. The interview location is at the discretion of the Selection Committee. Interview questions will be sent to finalists prior to interview by the Purchasing Section. Interview scoring will total 100 points. Each member’s point totals will be translated into a numeric ranking of all interviewed Finalists. The https://bernco.bonfirehub.com/login https://bernco.bonfirehub.com/ individual member rankings will be totaled together to determine the overall ranking of Finalists.
6. Negotiations – The County will begin negotiations with the highest ranked Offeror(s) following Finalist notification. Actual fees shall be negotiated based upon specific services, reimbursable expenses, and specific successful Offeror requirements. If negotiations are successful, the County shall prepare an Agreement for approval by the County Commission or its designee. If an agreement on terms cannot be reached within a reasonable time the County shall terminate negotiations and begin negotiations with the next firm on the ranking list. This process will continue until an Agreement has been negotiated with one of the firms on the ranking list. If an Agreement cannot be negotiated with the firms on the ranking list, the County may choose to negotiate with other qualified Offerors scored by the Committee or to terminate negotiations.
D. GENERAL REQUIREMENTS
The General Requirements section contains specific information about the process, general conditions, and instructions, which govern this procurement.
1. Protests - In accordance with Procurement Ordinance, §2-385, §2-367 and applicable procurement regulations, any Offeror who is aggrieved in connection with a solicitation, application of preferences and or award of an Agreement may protest to the Procurement and Business Services Director. The protest must be submitted in writing within fifteen (15) calendar days after knowledge of the facts or occurrences giving rise to the protest to:
Annie Baca, Procurement and Business Services Director Purchasing Section, 6th floor 415 Silver Ave. SW Albuquerque, NM 87102
Protests must include the name and address of the protestant, the solicitation number, and a statement of grounds for protest, including appropriate supporting exhibits. Protests received after the deadline will not be accepted.
2. Incurring Cost - Any cost incurred by the Offeror in preparation, transmittal, or presentation of any proposal or material submitted in response to this RFP shall be borne solely by the Offeror.
3. Application of Preferences - To ensure adequate consideration and application of Preferences pursuant to §13-1-21, NMSA 1978 and Ordinance 2-367, Offerors must include a copy of their State of New Mexico preference certificate and any additional documentation required for the County preferences with their proposal. Offerors are not eligible to receive both a Resident Business/Contractor Preference and a Resident Veteran Business/Contractor preference. The Preferences shall not apply when the expenditures for this RFP includes federal funds. See Appendix B for explanation and application for Preference eligibility.
4. Pay Equity Documentation - All Offerors shall include with their proposal submittal, a Pay Equity Reporting Form, or valid Pay Equity Business Certificate, which can be accessed at www.bernco.gov/general-services/pay-equity.aspx.
Offerors who are located out-of-state or have no facilities and no employees working in the State of New Mexico are not required to report pay equity data but must verify their out-of-state status on the Pay Equity Reporting Form. Failure to provide a Pay Equity Reporting Form at the time of submission may result in the Offer being deemed nonresponsive. The County may allow for a revised Pay Equity Reporting Form to be submitted by the Offeror within 24 business hours of the proposal due date and time if; (i) the originally submitted form requires a technical change; or (ii) the Offeror fails to include a Pay Equity Reporting Form at the time of submission, provided that the Offeror submits the Pay Equity Reporting Form within the 24 hour business period.
NOTE: THE REQUIRED PAY EQUITY REPORTING FORM IS NOT A PAY EQUITY
BUSINESS CERTIFICATE, NOR DOES IT QUALIFY AN OFFEROR FOR THE PAY
EQUITY PREFERENCE. FOR QUESTIONS ON HOW TO OBTAIN A PAY EQUITY
BUSINESS CERTIFICATE AND QUALIFY FOR THE PREFERENCE, PLEASE CONTACT
THE PROCUREMENT MANAGER IN SECTION I.C BY TELEPHONE: (505) 527-2331 OR
EMAIL: nhopkins@bernco.gov
5. Subcontractors - The successful Offeror is responsible for performance by any subcontractor providing Services in connection with this RFP; payments to a subcontractor(s) are the responsibility of the successful Offeror. The successful Offeror is solely responsible for fulfillment of the contract agreement resulting from this RFP.
6. Amended Proposals - An Offeror may submit an amended proposal before the deadline for receipt of proposals. Such amended proposals must be complete replacements for a previously submitted proposal and must be clearly identified as such in the transmittal letter.
Purchasing Section personnel will not collate or assemble proposal materials.
7. Right to Reject Proposal - The County reserves the right to reject a proposal from any Offeror who has previously failed to perform properly, has caused the County to incur unreasonable costs or expense, failed to complete on time an agreement of a similar nature, or who is not in a position to perform the work governed by this RFP.
8. Offerors Rights to Withdraw Proposal - Offerors will be allowed to withdraw their proposals at any time, prior to the deadline for receipt of proposals. The Offeror must submit a written withdrawal request signed by the Offerors duly authorized representative addressed to the Director of the Purchasing Section. The approval or denial of withdrawal requests received after the deadline for receipt of the proposals is at the discretion of the Director of the Purchasing Section.
9. Disclosure of Proposal Contents - A public log will be kept of the names of all Offerors which submitted proposals. The proposals and documents pertaining to the proposals will be kept confidential throughout the duration of the procurement process and until a contract is awarded. At that time, all proposals will be open to the public, except for the material, which has been previously noted and deemed as proprietary or confidential.
10. Confidentiality/Public Records - Confidential data is normally restricted to confidential financial information concerning the Offerors organization and data that qualifies as trade secrets in accordance with the Uniform Trade Secrets Act, 57-3-A-1 to 57-3A-7 NMSA 1978, or as provided by the Confidential Materials Act (14-3A-1, 1978 14-3A-2 NMSA 1978), and as otherwise provided by law. With the exception of the aforementioned, information and materials received by the County in connection with this RFP response shall be deemed to be public records, subject to public inspection, upon award of the RFP and execution of an Agreement by the County Commission or their designee. If the Offeror believes any of the information contained in its response is exempt from the Inspection of Public Records Act (NMSA 1978, Chapter 14, Article 2), then the Offeror must identify the material deemed to be exempt and cite the legal authority for the exemption. Any pages of a proposal on which the Offeror has stamped or imprinted “proprietary” or “confidential” must be readily separable from the proposal in order to facilitate public inspection of the non-confidential portion of the proposal.
The County’s determination of whether an exemption applies shall be final, and the Offeror agrees to defend, indemnify, and hold harmless the County elected officials, employees and agents against any loss or damages incurred by any person or entity as a result of the County’s treatment of records as public records.
11. Cancellation - This RFP may be canceled at any time and any and all proposals may be rejected as a whole or in part when the Director of the Purchasing Section determines such action to be in the best interest of the County.
12. Sufficient Appropriation - Any Agreement awarded as a result of this RFP process may be terminated if sufficient appropriations or authorizations do not exist. Such termination will be effective by sending written notice to the Contractor. The County’s decision as to whether sufficient appropriations and authorizations are available is in the sole discretion of the
County and shall be final and binding upon the Contractor.
If the determination is made that there is insufficient funding to continue or finalize the services the Contractor will be compensated to the level of effort performed, as authorized by the County prior to that determination.
13. Code of Conduct - The successful Offeror shall abide by the Code of Conduct (https://www.bernco.gov/compliance-office/bernalillo-county-code-of-conduct/) of the County as it applies to the successful Offeror’s interactions with the County. Any violation of the Code of Conduct shall be considered a breach of the Agreement (a draft of the proposed Agreement is included in Section VII).
14. Acceptance of Conditions Governing the Procurement - Offerors must indicate their acceptance of the Conditions Governing the Procurement, Section II, in the Submittal Letter Form. Submission of a proposal constitutes acceptance of all conditions contained herein including the evaluation factors contained in Section VI.
15. Standard Agreement - A draft copy of the proposed Agreement to be entered into is included in Section VII. However, the County reserves the right to negotiate with the successful Offeror provisions in addition to those contained in this RFP. The contents of this RFP, as revised and/or supplemented, and the successful Offeror's proposal will be incorporated into and become part of the Agreement.
16. Offeror Qualifications - The Selection Committee may make such investigations as necessary to determine the ability of the Offeror to adhere to the requirements specified within this RFP. The Selection Committee will reject the proposal of any Offeror who is not a responsible Offeror or fails to submit a responsive offer as defined in Ordinance §2-358
(oo) and (pp).
17. Right to Waive Minor Irregularities - The Purchasing Section reserves the right to waive minor irregularities. The Purchasing Section also reserves the right to waive mandatory requirements if all of the otherwise responsive proposals failed to meet the same mandatory requirements and the failure to do so does not otherwise materially affect the procurement.
This right is at the sole discretion of the Purchasing Section.
18. Notice - The County Ordinance and the New Mexico criminal statutes impose felony penalties for bribes, gratuities and kickbacks.
19. Release of Information - Only the County is authorized to release information covered by this RFP. The Offerors must refer to the County any requests to release any information that pertains to the work or activities covered by any action or award related to this RFP.
20. Ownership of Documents - Any specifications, and other project documents are the property of the County.
21. Costs Incurred in Responding - This solicitation does not commit the County to pay any costs incurred in the preparation and submission of proposals or in making necessary studies or designs for the preparation thereof, nor to procure or contract for services.
22. Proposal Firm Offer - It is anticipated that an Agreement will be awarded within 90 days after receipt of proposals. Responses to this RFP will be considered firm for that time frame. The anticipated Agreement term is for two (2) years with an option to renew for two additional two (2) years periods. Not to exceed six (6) years.
23. Insurance Requirements - Insurance is required of the Contractor in the limits identified in the Proposed Draft Agreement, Paragraph 15, attached hereto.
24. Proof of licensing - The County reserves the right to request proof of licensing for which licensure by the State of New Mexico, or another agency is required, (e.g., Professional Architect/Engineer Number, State Bar Member Number, Contractor, etc.).
25. W-9 Information - Pursuant to Federal Tax Law (Internal Revenue Code, Section 6041), the County is required to obtain a Taxpayer Identification Number (TIN) and a completed W-9 from the successful Offeror; according to Federal Income Tax Law (Internal Revenue Code, Section 3406), failure to furnish this information promptly and correctly (within 30 days) may result in a $50.00 penalty imposed by the Internal Revenue Service. In addition, the Internal
Revenue Service may require the County to withhold 28% or payments made, if the information is not furnished by the successful Offeror.
If the successful Offeror’s business is classified as a corporation, tax-exempt organization, government agency, or other exempt payee, the County will not file an Annual Information Return (Form 1088 Misc.) on your behalf. However, the law requires your TIN in addition to informing the County of payee type. If classified as an individual or sole proprietor, the TIN is your Social Security Number; otherwise, your Federal Employer Identification Number serves as your TIN.
26. Applicable Law - This procurement and any Agreement that may result from this procurement shall be governed by the laws of the State of New Mexico.
27. Unfair Business Practices - A system or pattern of acts or practices that a relevant federal or enforcement agency has made a formal finding within the last three years to be discriminatory, deceptive, fraudulent, or abusive (or similar terms) under the New Mexico Unfair Practices Act, NMSA 1978, §57-12-1 et seq, or an applicable federal or other state consumer protection law relating to the subject matter of the procurement) or that has violated a relevant criminal statute, as evidenced by a public enforcement order or judgment, settlement with the enforcement agency or other formal finding by the relevant enforcement agency with regulatory enforcement authority under the applicable consumer protection law, or criminal conviction.
The County finds that it is a priority to protect its interests and the public's trust by conducting its business with partners that are committed to and consistently demonstrate engaging in fair and responsible business practices. The general purpose and intent of the New Mexico Unfair Practices Act is to ensure to the maximum extent practicable that contracting practices support conducting government business with partners who are committed to and consistently demonstrate engaging in fair and responsible business practices and avoid conducting its business with partners that engage in criminal or systematic deceptive, fraudulent or abusive business practices.
Offerors must submit with their proposal the completed “Unfair Business Practices Disclosure Form” found in Appendix E. Failure to complete and return the signed unaltered form may result in disqualification.
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III. RESPONSE FORMAT AND ORGANIZATION
This section describes the format and organization of the Offerors’ responses. Failure to conform to these guidelines may result in the disqualification of the proposal.
A. NUMBER OF RESPONSES
Offerors may submit only one (1) proposal.
B. PROPOSAL FORMAT
Format. Each file uploaded to the eProcurement System shall be in Optical Character Recognition (OCR) searchable PDF format unless otherwise indicated. Do not encrypt files and do not password protect the documents submitted.
Offeror’s Technical Proposal The proposal must be limited in format and length. The length of the Proposal shall be limited to a maximum of four hundred (400) pages (printed sheet faces) of text and/or graphic material.
Supporting Documentation Material excluded from the four hundred (400) page maximum count shall include and shall be limited to:
Proposal Summary (one page maximum) Submittal Letter Form Certificate(s) of insurance Resident Business Certificate Resident Veteran Business Certificate Campaign Contribution Disclosure Form Unfair Business Practices Disclosure Form Pay Equity Reporting Form
ANY SHEETS OR PAGES INCLUDED IN THE PROPOSAL, BUT NOT SPECIFICALLY
EXCLUDED, AS NOTED ABOVE, SHALL BE COUNTED TOWARDS THE FOUR HUNDRED
(400) PAGE MAXIMUM.
C. PROPOSAL ORGANIZATION
The proposal is to be organized and indexed in the following format, uploaded to Euna Procurement into the appropriate Requested Information Tab, and must contain, as a minimum, all listed items in the sequence indicated.
Group A
1. Offeror’s Technical Proposal (DO NOT INCLUDE COST, RATES, EXPENSES, OR
OPERATION FEE)
A. Response to Submittal Requirements (Section V.)
B. Additional Required Materials (if applicable) as identified in Section V. (Submittal Requirements)
C. Proposal Summary (Optional)
Proposal documents must be uploaded into the appropriate Requested Information Tab.
Group B
1. Submittal Letter Form. Proposals must be accompanied by a Submittal Letter Form
(Appendix C), which contains the following information:
A. Identity of the submitting business, including name and address of organization, firm, or Department and nature of organization (individual, partnership of corporation, private or public, profit or non-profit).
B. Identifies the name and title of the person(s) authorized by the company to contractually obligate the business for the purpose of this RFP.
C. Identifies the names, titles, and telephone numbers of persons to be contacted for clarification questions regarding this RFP and person(s) to be contacted for negotiations.
D. Acknowledges receipt of any and all Addendums to this RFP.
E. By signing the form, the Offeror is explicitly indicating the following:
i. Acceptance of Conditions Governing the Procurement as stated in Section II of this RFP.
ii. A concurrence to comply with the Pay Equity Reporting Requirements as stated in Section II of this RFP.
iii. A commitment to comply and act in accordance with the following:
Federal Executive Orders relating to the enforcement of civil rights.
New Mexico State Statutes and County of Bernalillo Ordinances regarding enforcement of civil rights.
Federal Code, 5 USCA 7201 et. seq., Anti-discrimination in Employment.
Executive Order No. 11246, Equal Opportunity in Federal Employment.
Title 6, Civil Rights Act of 1964.
Requirements of the Americans with Disabilities Act of 1990 for work performed as a result of this RFP.
iv. Signature on the form must be form a person authorized to contractually obligate the Offeror.
2. “Campaign Contribution Form”
In accordance with Appendix D, Offeror’s must comply with Procurement Ordinance, Chapter 2, Article V, Division 1-3, Section 2-390 (b), pertaining to the disclosure of campaign contributions made to an applicable public official of a local public body.
Offeror(s) shall submit the “Campaign Contribution Disclosure Form” with their proposal submittal. Any Offeror who fails to comply with this requirement will be disqualified, no exception. NOTE: THIS FORM SHALL BE SUBMITTED IN ITS
ORIGINAL FORMAT AND SHALL NOT BE MODIFIED OR CHANGED IN ANY WAY.
3. “Unfair Business Practices Disclosure Form” found in Appendix E. Failure to complete and return the signed unaltered form may result in disqualification.
4. Pay Equity Reporting Form (Section II, D)
5. Resident Business Certificate or Resident Veteran Business Certificate (see Section II.D.3 and Appendix B for additional information).
Group C
1. Attachment A
2. Attachment B
3. Offeror’s Additional Terms and Conditions*
*If no exceptions or modifications have been included and Offeror has explicitly indicated acceptance on the “Submittal Letter” and no additional proposed Terms and Conditions are included, so state on a single sheet, following the tabbed divider.
Within each section of their proposal, offerors should address the items in the order in which they appear in this RFP. All discussion of proposed costs, rates or expenses must be uploaded separately into the appropriate Requested Information Tab within Euna Procurement.
Offerors may attach other materials that they feel may improve the quality of their responses.
However, these materials should be included as items in a separate appendix and counted towards the four hundred (400) page maximum.
IV. SCOPE OF WORK
The Bernalillo County Risk Management and Human Resources Departments are seeking proposals for Occupational Medical Services. Services shall include but are not limited to medical services for on-the-job injuries, pre-employment screenings, fitness for duty evaluations, OSHA governed physicals, vaccinations, and screenings, related recommendations, and support and direction to the County.
Bernalillo County has approximately 2700 employees with a seasonal increase of about 500 in the summer months. Job types include, but are not limited to, Corrections Officers, Sheriff's Deputies, Firefighters, Emergency Communication Operators, Animal Care Officers, Mechanics, Heavy Equipment Operators, Facility Maintenance trades, Custodians, Environmental Health Scientists, Vector Control Technicians, Aquatics Technicians, Community Center staff, Emergency Management, Zoning and Public Housing Inspectors, and office-based staff.
Each year approximately 800-1000 post job offer physicals could be required. Historically, Bernalillo County has experienced 250-275 on-the-job injuries each year. Most injuries will require at least an initial visit to the Occupational Medicine Provider. OSHA Physicals for Firefighters occur as required by NM State statute and NFPA 1582. Fitness for Duty evaluations occur periodically, as does the need for medical consultation after a suspected blood-borne pathogen exposure.
V. SUBMITTAL REQUIREMENTS
A. OPERATIONS, STAFF, AND FACILITIES
1. Provide a profile of company history including the length of time in business, number of employees, organizational structure, availability of adequate personnel and resources.
2. Provide a description of your firm’s work practices, guiding philosophies, and the unique value-added features that will benefit the County being sure to describe your organization’s operational approach, core principles, and the distinct advantages your services offer to the County.
3. Describe in a detailed narrative your qualifications to meet the Scope of Work set forth in this RFP to include the following.
A. Your staff experience to meet the Scope of Work set forth in this RFP.
i. Possess adequate knowledge of medical screening restrictions and requirements of the latest editions of regulations and guidelines which are applicable to the County, i.e. the Americans with Disabilities Act (ADA), the Rehabilitation Act, the U.S. Department of Health and Human Services, Mandatory Guidelines of Federal Workplace Drug Testing Programs, the National Institute on Drug Abuse, US Department of Transportation (Workplace Drug testing program), Occupational Safety and Health Administration (OSHA), etc.
ii. Physicians and other medically qualified professional staff, through education, certification, and experience. Such staff must provide in a cost-effective manner, reasonable and comprehensive medical care for Bernalillo County Risk Management Department and Workers' Compensation (WC) cases, the Human Resource Department's employment requirements, and other areas as identified by the County. Include: resumes of all Physicians, primary and secondary Administrators, and other key support staff and copies of credentials and qualifications of proposed staff and key personnel to be assigned, including length of time with company, education, and experience in Occupational Medicine.
B. Your ability to provide the following items:
i. General medical support and direction and make recommendations to the County as appropriate.
ii. Adequate professional staff to ensure continuous operations and the delivery of medical care during working hours (identify regular service hours).
iii. Schedule all non-emergency appointments so that the waiting time does not exceed thirty 30 minutes. This includes but is not limited to:
1. Medical examinations
2. Vaccinations
3. Injections
4. Drug urinalysis screenings
5. Post offer examination
iv. Ability to identify, if applicable, current patients, that may be current County employees or applicants, and establish a procedure approved by the County which reduces or eliminates a potential conflict of interest.
v. Establish an intake process for both walk in and scheduled appointments, which identifies all employees and applicants prior to providing medical care:
1. Ensure employees have appropriate identification or the contractor has received written or verbal permission from County employees who are approved to conduct business on behalf of the County.
2. Require state-issued identification or a driver's license (with picture) for drug screening applicants.
3. Include as part of the intake information and documentation:
a. Name of patient
b. Social Security number
c. Name of Supervisor (exception is new hires)
d. Date of visit or injury
e. County authorization form (new hires only)
f. Release of information waiver
vi. Assign a primary and secondary Administrator who will be primarily responsible for the County's account and services, and function as a liaison with Bernalillo County. The designated Administrator and back-up must be familiar with the contract and able to perform all tasks required daily.
vii. Schedule meetings, as required, at no additional cost to the County, with Human Resources, Risk Management, or other designated staff to resolve problems and address concerns. When necessary and appropriate, allow County Representatives to be present at Contractor's staff meetings to discuss County issues.
viii. Identify all individuals, Partners, Corporation, Associates and Subcontractors who will be involved in providing services needed to meet the requirements of this proposal.
ix. Describe your facilities, staff, size, location, and other major medical equipment to be utilized in performing the specified services.
1. Description of adequate facilities.
2. Inventory and modern medical diagnostic and treatment equipment, and equipment such as audiometric booth and quantitative fit testing system required for OSHA governed programs such as hearing conservation, respiratory protection, etc.
x. Describe in detail your system capabilities to submit post offer requests for applicants.
1. Describe your full process from initiation to how results are received.
2. Describe how and who can set up appointments online.
3. Describe the integration options with Workday.
xi. Identify the length of time in detail for results to be received by County for each of the services to be provided.
B. RISK MANAGEMENT
1. Provide an overview of your firm’s approach to service delivery, key operational philosophies, and any features that enhance value to the County for Worker’s Compensation services. In addition, include information on the following areas:
A. Develop and implement a plan which is approved by the County to:
i. Provide comprehensive medical care for employees who receive on-the-job injuries or occupational diseases.
ii. Provide oversight and case management for these patients.
1. Include all outside referrals to specialists and facilities and set appointments when possible.
2. Provide consultation and recommendations to the Risk Management
Department.
3. Monitor prescriptions.
4. Secure an appointment with the appropriate specialist, physician, etc. appointment within five (5) working days prior to leaving facility.
iii. Recommend and utilize approved specialists and facilities for referrals, when appropriate and after receiving approval from the Risk Management Department and/or TPA.
iv. The County, or Third-Party Administrator acting on behalf of County, and the contractor will mutually agree on the specialists and facilities to be used for referrals and may include but are not limited to the following:
1. Specialists.
2. Physical therapy.
3. Diagnostic tests.
4. Hospital admissions (if not an emergency).
B. Reports:
i. Submit all medical narrative reports to the Risk Management Department and TPA within seven (7) working days after the date of the visit.
ii. Submit return-to-work forms to Risk Management Department within twenty-four (24) hours after the date of the office visit. Obtain and forward to the Risk Management Department all Specialist's return-to-work forms within forty-eight (48) hours and completed narratives within fourteen (7) working days after the date of the office visit.
iii. Submit a list of any “No show” appointments within twenty-four (24) hours after scheduled date of office visit to TPA and Risk Management.
iv. All reports must be legible and complete.
C. Consult with the Risk Management Department and/or TPA on the availability of modified duty for injured workers after each office visit, if applicable.
D. When required obtain prior approval from Risk Management Department, third party administrator, or other designee (for worker’s compensation) for all non-emergency appointments.
C. HUMAN RESOURCES
1. Outline your firm’s methodologies, service philosophy, and value-added components that contribute to the goals of Human Resources and the departments they support. In addition, include information on the following areas:
A. Perform complete and comprehensive medical evaluations to determine if employee meets the physical performance criteria set forth in the appropriate job description.
i. Post-offer examinations (POE)
1. Perform physical examinations.
2. Inform medical staff of the minimum performance criteria required by the job description.
3. Perform drug screening on all applicants prior to the physical examination.
ii. Medical evaluations as authorized by the Human Resources Department which include, but are not limited to:
1. Fitness for duty.
2. Return-to-work examinations.
3. OSHA Specific examinations.
4. Special examinations to be specified at the time of request.
iii. Establish and maintain records for:
1. Hepatitis B vaccine series, declination signatures, titers, exposure counseling and Treatment.
2. HIV blood tests, exposure treatment and counseling.
3. Provide updated Hepatitis B vaccine series report to Human
Resources on status of Category I and II employees.
4. Provide updated written proof to Human Resources of instructions and counseling to employees regarding the Hepatitis B vaccine program.
iv. If any applicant is referred to their Primary Care Physician (PCP) for additional follow-up Human Resource staff must be notified immediately.
v. Describe in detail the method of handling results challenges by new hires.
vi. Describe in detail the methods of communication used to notify Human
Resources including but not limited to the following.
1. How will test results be packaged and delivered in whole or in part.
2. Timeline for the delivery of testing results.
3. How Human Resources will be notified of PCP referrals.
4. How Human Resources will be notified of positive test results.
B. Reports
i. Submit to Human Resources the results of medical examinations within two
(2) working days after patient's appointment.
1. Post-offer examinations.
2. Fitness-for-duty examinations.
3. Drug screening results.
4. Periodic or transfer examinations.
5. DOT/Random Safety Sensitive/Post Accident test results.
ii. Immediately contact Human Resources about any positive test results.
iii. Submit clearance for hire to HR, within two (2) working days after office visit.
iv. Submit a list of any “No show” appointments within twenty-four (24) hours after scheduled date of office visit to Human Resources.
v. All reports must be legible and complete.
vi. Submit quarterly reports identifying the following:
1. Number of drug screens completed.
2. Number of drug screens failed versus passed.
3. Number of each type of request submitted from b. 1) above.
4. No number of shows.
5. High, low and average time for completion and delivery of results.
C. Scheduling
i. Post-offer examinations and general physical examinations:
1. Schedule within twenty-four (24) hours after being contacted by the Human Resources Department.
2. Office waiting time for non-emergency medical evaluations or procedures shall be less than thirty (30) minutes, unless there are emergencies.
3. Vaccinations/Injections:
a. Render services within thirty (30) minutes or less of scheduled appointment, unless there is an emergency.
b. Waive office visit or physician charges unless patient experiences a medical problem.
c. Obtain prior approval from the Human Resources Department, or third-party administrator (for work comp) for all non-emergency appointments.
D. OCCUPATIONAL REQUIREMENTS
1. Provide a positive statement such as meets requirements, per requirements, or will comply with requirements for items A. – I. below. Failure to provide a positive statement will deem proposal non-responsive and proposal will be rejected.
A. Offeror shall participate in the Prescription Monitoring Program provided by the New
Mexico Regulation and Licensing Department.
B. Offeror to provide a 24/7 phone number for confidential medical consult following a suspected bloodborne pathogen exposure in accordance with 29 CFR 1910.1030(f)(3).
C. Offeror to provide Firefighter physicals in accordance with NM Administrative Code.
Drug Physicals: Senate Bill 303 Presumptive Causation Act from 2014 session OSHA Title 11 Chapter 5 Part 2
D. Offeror to provide Law Enforcement physicals in accordance with NM Department of Public Safety requirements. (ADM-16) (R-10)
E. Offeror to provide Commercial Driver License drug testing in accordance with U.S.
Department of Transportation (“DOT”) regulations (49 CFR Part 40).
F. Offeror to provide Correction Officer physicals in accordance with job requirements specified on the job description. (See attachment)
G. Offeror to provide Emergency Communications Operator audiology exam in accordance with the NM Department of Public Safety Training Center (Public Safety…
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