1-FloridaPoly Submission Instructions-2026.pdf
PDF 155 KB Posted
- Attached to
- Customer Relationship Management (CRM) Solution
- Solicitation number
- ITN 27-006
- Issued by
- Polk County, Florida
About this file
This document is submission instructions issued by Florida Polytechnic University for an Invitation to Negotiate (ITN) for a Customer Relationship Management (CRM) solution. The university seeks a CRM platform to serve multiple departments, including Development, Strategic Communications, and Finance, with primary focus on managing partner and constituent relationships. The solution must accommodate 20,000 constituent records and provide functionality for storing contact information, interaction history, event participation data, relationship mapping, and membership management. Required capabilities include data management tools (duplicate detection, address/phone updates), reporting and analysis features, mobile application access, constituent screening functionality, and integrated events and marketing modules. All responses must be submitted electronically through the Euna Procurement (Bonfire) portal at https://floridapoly.bonfirehub.com/ before the posted due date and time, with respondents strongly advised to allow at least one business day for file uploads. Proposals submitted after the deadline will be deemed final and non-negotiable.
Respondents must register on the Bonfire platform using Microsoft Edge, Google Chrome, or Mozilla Firefox with JavaScript and cookies enabled. All technical questions regarding solicitation specifications must be submitted through the electronic bid system by dates specified in the solicitation. Addenda will be posted as public notices on the bid portal, and respondents are responsible for regularly checking for updates. Respondents may withdraw and resubmit proposals at any time prior to the advertised deadline. Technical support is available through Euna Procurement via email at support.bonfire@eunasolutions.com or through their Vendor Knowledgebase. Upon completion of submission, respondents should verify that all correct documents were successfully uploaded, as no modifications will be permitted after the close date. All proposed goods and services must meet or exceed the specifications as of the proposal due date unless otherwise indicated in ITN documents.
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Submission Instructions and Information
1. Submissions must be submitted electronically via the Euna Procurement (Bonfire) portal.
Respondents must register at https://floridapoly.bonfirehub.com/, which supports Microsoft Edge, Google Chrome, and Mozilla Firefox with JavaScript and cookies enabled. Submissions must be uploaded, submitted, and finalized before the posted due date. Uploading large files may take time, depending on the size and internet speed, so it is strongly recommended that vendors allow at least one business day to complete the process.
2. Any requests or questions for additional information pertaining to the solicitation specifications shall be submitted through the electronic bid system. Requests or questions must be submitted by dates indicated on the solicitation.
3. All Addenda will be issued via Public Notice on the electronic bid system. It is the respondent's responsibility to obtain any Addenda that pertains to solicitation. Please check regularly for any posted Addenda.
4. If a respondent requests to withdraw a response, the respondent may resubmit, or submit a new response, up until the advertised due date and time. All responses in the possession of Florida
Poly at the due date and time shall be deemed final, conclusive, and irrevocable, and no proposal shall be subject to Addendum or correction after the due date and time for submission.
E-Bid Support
For technical assistance, email support.bonfire@eunasolutions.com or visit Euna Procurement’s Vendor
Knowledgebase at https://customer.eunasolutions.com/public/s/knowledge-base/bonfire-hub.
Submission
It is recommended that once you have completed your final submission and received a notice status of
“Submission Complete” from Euna Procurement, you access your account again and review the documents to verify that the correct content has been provided. Once the close date has passed, you will not have an opportunity to change any of the submitted documents.
All responses must be SUCCESSFULLY submitted before the due date and time regardless of your organization's ability to submit responses online. It is the respondent's sole responsibility to ensure that response documents successfully arrive before the due date and time.
https://floridapoly.bonfirehub.com/ mailto:support.bonfire@eunasolutions.com https://customer.eunasolutions.com/public/s/knowledge-base/bonfire-hub
File details come from the government source that posted it. Updated .